T Horton
We had an excellent experience as buyers buying a property marketed by Paul Carr's Boldmere Office. This was all because of Tori (Victoria) Smith. She was just so ON IT! It felt like she knew what the solicitors were doing before they did. She built a great rapport with us and the sellers and responded instantly to emails. It's lovely to have someone so clearly passionate about their job. For us this a very easy and stress-free process. Highly recommended.... Read more
Buyer
24th Jan 2025 (23 days ago)
J Hayre
Just spoken to a lady at their office in Boldmere. Definitely needs training as she knew very little on the properties which were on the market. Firstly gave me incorrect prices and limited information about the property. In particular if the property was a, Leasehold, service charge etc. Definitely did not go the extra mile and put me off in even viewing the property... Read more
S Raza
We’ve used Paul Carr Boldmere a few times now they’re aways helpful and efficient and all transactions smooth ????... Read more
29th Apr 2024 (9 mo. ago)
C C
I’ve applied for more properties online and called them just to tell me they’re fully booked.After few days i applied for same properties but with a british name and guess what all properties are available.I felt like I not was the right tenant because of my name.... Read more
Tenant
6th Mar 2024 (11 mo. ago)
C costa
I have made multiple inquiries about the same property, and despite filling out the passport to view form more than five times, the agency keeps sending the same email requesting it again. After filing a complaint via email, I received a callback asking me to refill the form, but there has been no further communication since then. They have not been replying to my emails either. This has been the worst service I have ever experienced, and I am extremely disappointed.... Read more
22nd Nov 2023 (1 year ago)
Gee
Not sure how they are selling houses, been calling for nearly a week no one is answering the phones.... Read more
Seller
11th Jul 2023 (1 year ago)
Purchased a house with this branch, Emily was our main contact and was happy to show us around the property, very helpful and knowledgeable of the local area, a great buying experience with this branch.... Read more
Buyer
25th Feb 2023 (1 year ago)
M Iqbal
Purchased a house with this branch, Emily was our main contact and was happy to show us around the property, very helpful and knowledgeable of the local area, a great buying experience with this branch.... Read more
Buyer
25th Feb 2023 (1 year ago)
D Macdivitt
Made a couple of enquires for viewing properties to let as I am actively looking for a new property. Had to fill the same form out twice and have had zero response. Been 2 weeks, poor service.... Read more
9th Feb 2023 (2 years ago)
M Fearn
Fantastic experience
Polite, efficient and always got back to us even if it was at the end of the day with an update
Thank you Tina, Carol and the whole team... Read more
8th Aug 2022 (2 years ago)
S Smith
Still awaiting a reply for a viewing I enquired about 3 weeks ago... Read more
6th Apr 2022 (2 years ago)
A Roy
The team at Paul Carr in Boldmere were helpful, supportive, and hard-working throughout the long process of selling our house and purchasing our new one.... Read more
Seller
25th Feb 2022 (2 years ago)
R Singh
I would like to Say a huge thank you to Carol Barns from Paul Carr Boldmere branch for going above and beyond of her duties to help us push fir completion of the sale of our house. Carol called to inform us of updates through out the process and she really did chase our buyers solicitor on a daily / weekly bases she managed to get things moving in the nick of time before our mortgage agreement expires and with the interest rates on the ruse the deal would have fell through with our buyer being in Spain made even more difficult to contact but Carol really did push and finally manged to get the deal across the line.
Thank-you so much Carol 10/10 offered a fantastic service really appreciate what you done for us and now we can finally move into our new home
Best of Luck
Ricky... Read more
Seller
16th Feb 2022 (2 years ago)
P Senior
Communicative and slightly arrogant in their treatment of clients.... Read more
8th Dec 2021 (3 years ago)
P Jillard
John Daniel the manager of Boldmere office gave us well informed advice on selling. A sale was agreed quickly and completed without a hitch. Everyone at the office was helpful and professional.... Read more
Seller
23rd Oct 2021 (3 years ago)
N C
Made several enquiries about properties over the past few weeks, did not hear back. Also made a recent enquiry, called several times, with no response. Finally got through to somebody who was very rude and sighed a few times during the conversation. Was just told to “wait as per the email”- when in fact the email states to call if not heard within 24 hours. So “as per the email”- I did JUST THAT. Some customer service refresher training is needed!... Read more
17th Aug 2021 (3 years ago)
Excellent service from start to finish- kept me informed throughout the whole process and managed the buyers, the buyers solicitor and my solicitor as well!... Read more
Seller
30th Jun 2021 (3 years ago)
J Clarke
I made an enquiry 4 days ago. Still waiting for them to get back to me. Disappointed in service.... Read more
31st Mar 2021 (3 years ago)