M Evans
One-star — Unprofessional & disrespectful
Booked a viewing for 2:40 PM. I arrived at 2:45 PM to find the agent had already left — no call, no message, no apology. Absolutely disrespectful of my time and completely unprofessional. If this is how they treat people before they’re even tenants, avoid them. Wouldn’t trust these agents with anything.... Read more
19th Sep 2025 (12 weeks ago)
J Mcloughlin
I was with springers for 2 years and I honestly can't say a bad thing about them. They were consistently reliable and always helped to get any issues with the property resolved. We cleaned the property top to bottom and they returned 100% of the deposit. You hear many horror stories about agents and deposits but these guys are as good as you'll get!... Read more
Tenant
22nd Jan 2025 (10 mo. ago)
R Popa
I have been a tenant with Springers Letting Agents for the past 7 years, and I am extremely satisfied with the service they have provided. Throughout my time with them, they have consistently demonstrated professionalism, responsiveness, and a genuine commitment to their clients.
I highly recommend Springers Letting Agents to anyone looking for a reliable and trustworthy letting agent. They have made my renting experience a positive one, and I am grateful for their excellent service over the years.
Thank you, Springers, for everything!
Kind regards,
Rafail... Read more
Tenant
28th May 2024 (1 year ago)
Emma and Vanessa did a great job in helping get the apartment and settling down, I would recommend Springers any day, any time... Read more
Tenant
11th Apr 2024 (1 year ago)
H Foley
I have known Emma of Springers Queslett Road Great Barr Bham for many years
She is highly professional and very very helpful .. would not go anywhere else
Thank you Emma for making my life so much less stressful... Read more
1st Dec 2023 (2 years ago)
P Oruye
I have used Springers several times now and highly recommend that you do the same.
Emma is very professional and does a much better job than the big, high street names that I tried previously.... Read more
3rd Jul 2023 (2 years ago)
C wag)
Friendly staff, go above and beyond. Always there to help, definitely recommend.... Read more
6th Apr 2023 (2 years ago)
K Wallbank
Great company very professional and so nice to deal with would highly recommend... Read more
13th Jul 2022 (3 years ago)
T Osoba
Brought our first house through Springers.
They were very helpful, everything went smoothly, very responsive and professional not like the big "brand" agents whom we have dealt with previously. I can recommend Springers anytime. They have made everything simple and easy for us, no games and politics, straightforward selling and buying.
Thank you Springers.... Read more
Buyer
19th Nov 2021 (4 years ago)
M middleditch
Really very helpful...just waiting on my guarantor to complete the let...lovely staff....... Read more
Landlord
8th Oct 2021 (4 years ago)
Rups
They are very unprofessional and not worth the fee they charge.
Paid for them to manage my rental. Didn’t do checks on property as they said they would. Just collected rent and transferred to me. Yet still took the fee.
When finding a tenant, they didn’t fully explain the features available or show them how things work or where things are.
I would avoid using them at all costs.... Read more
Landlord
20th Sep 2021 (4 years ago)
L Walkerdene
Helpful friendly staff who go the extra mile... Read more
10th May 2021 (4 years ago)
S Lee
Avoid! Avoid! Avoid! If I could give them 0 stars I would. They originally made me move into a property without any working heating and other major faults. When I reported this to the council they had no choice but to fix the issues and pay me back some of my rent. They also didn't care that I had mould and inadequate heating throughout my 3 years and now want to try and take every penny out of my deposit now that I have moved from their mould infested flat. God help you if you get through to Vanessa, as she has the worst customer services skills I have ever imaged someone to have and she also doesn't know how to do her job properly. Emma also is an inexperienced Manager who doesn't know how to take control over issues and will only say things to fob you off the phone without having the slightest clue of what to actually do to resolve the problem. Avoid this company!... Read more
Tenant
28th Apr 2021 (4 years ago)
J West
Have used their services for a number of years now and have always been impressed with their care and quality of service. I wouldn't go anywhere else.... Read more
5th Jan 2021 (4 years ago)
J BROOKES
I found Springers very professional .Sold my property quickly at the right price with no problems. Emma and her team worked hard and went the extra mile to help push the sale through. I would highly recommend Springers .They are 'ON THE BALL' .... Read more
Seller
5th Jan 2021 (4 years ago)
D P
I have been with Springers over 14 years now, Emma and the staff have been so fantastic, great service, very understanding and professional in what they do, I would recommend Springers, keep up the good work.... Read more
4th Jan 2021 (4 years ago)
M Cathy
Very lovey Letting agent and friendly. Emma will always go out of her way to help out in everything and also very professional and responsive.... Read more
3rd Jan 2021 (4 years ago)
K Atterbury
I have been using Springers for 14 years to let out my properties and service has always been excellent. They always go the extra mile.... Read more
Landlord
3rd Jan 2021 (4 years ago)
J essex
Have used these letting agents for years. One of the best in the area. Very responsive, professional and friendly. The service received was to a high standard and if a problem arose which could not be fixed immediately was always given timescales and kept up to date. Highly recommend... Read more
Landlord
3rd Jan 2021 (4 years ago)
M Styles
Lovely place, clean and kept social distance. Quality and reasonable price d items.... Read more
29th Dec 2020 (4 years ago)
C Boyer-Pritchard
I have used these agents For letting all of my properties for the last 12 years Always professional Go the extra mile every time Have recommended to several other people Who have also been satisfied with the service offered 10 out of 10 every time... Read more
Landlord
21st Nov 2020 (5 years ago)
B Kendrick
Completely incompetent. They let a tenant move into my property without signing an AST and without taking a deposit. They now say they have no key to the property, even though Emma was present at the time the locks were changed by a locksmith. We now have to evict the tenant. Don’t go near this agent.... Read more
Landlord
11th Nov 2020 (5 years ago)
B Firasat
I had an appointment booked with them to see a viewing. Over the phone I had asked for an email conformation to be sent to my email address but the agent said, its fine, they will see me there and gave me the postcode and time. I arrived at the property at set time but no estate agent showed up nor could I go into the house as the property was empty and locked without residents. I tried calling many times to the centre but nobody picked up. I went home very disappointed. I would advise people to avoid this company. Massive headache.... Read more
7th Sep 2020 (5 years ago)
P Dickens
Wanted to much personal information... Read more
19th Mar 2020 (5 years ago)
S griffiths
Are impolite... Read more
4th Mar 2020 (5 years ago)
L ball
Food ok, good prices... Read more
1st Oct 2019 (6 years ago)
K Partridge
Great people to work with.... Read more
14th Aug 2017 (8 years ago)