M Butler
We received a great Service from Priory (Biddulph) recently. Lee visited and did a thorough appraisal of the property with realistic valuation price. The marketing was very professional with great photos and the follow up and communication was great at all times (Rachel). I'd highly recommend Priory (Biddulph) to anyone looking to sell their house in the local area.... Read more
Seller
7th Dec 2024 (6 weeks ago)
C Whittaker
We recently brought our first property with priory, and as first time buyers they were very helpful with all our questions. We had regular phone calls with updates and how the process was going and they always made time to call us back when requested. We were kept in the loop at all times. Priory were also very quick with the sale compared to other estate agents, from viewing the property we had the keys within 4months. Priory would be my first port of call if I chose to put my property up for sale in the future!... Read more
Buyer
31st Aug 2024 (20 weeks ago)
L M
I was selling a property in my role as executor of a will for a family member. Lee and his team full appreciated my requirement for a quick sale, but to achieve as good a price as possible to ensure I had sufficient funds to fulfil my late aunt's wishes. Lee has an excellent understanding of the local market and gave a realistic valuation that I was happy with.
I received an offer within a few days of the property being on the market. Although the sale took a little longer than expected to complete, this was nothing to do with Priory Property Services and they ensured that things were moving along as quickly as possible.
Delighted with their service and would strongly recommend. I have purchased and sold a lot of properties outside of the area, so have plenty of experience with estate agents - some better than others! My experience with Priority Property Services Biddulph was definitely one of the better, if not the best.... Read more
Seller
17th Aug 2024 (22 weeks ago)
S Corbishley
We recently inherited a rental property following the death of our mother. The letting of the property was being managed by Priory Property Services. At the time of our mother’s death, tenants had recently vacated the property. The team at Priory have been very supportive and also quickly found new tenants that meet the required criteria. Dawn, our primary contact at Priory, has kept us up to date via phone and email throughout and has been quick to respond whenever we've had a query. We intend to continue using Priory to manage this property for us and would recommend them to others. Thank you to Dawn and the team at Priory Property Services.... Read more
Landlord
16th Aug 2024 (22 weeks ago)
Anonymous Homeseller
Ended up staying with my local agent after sounding out the other ones. The reason was that my house sale fell through first time around after economy issues in November 2022. I stayed on the market and sold the following Spring.... Read more
Seller
2nd Aug 2024 (24 weeks ago)
E (Eazybroomhall)
Priory were excellent throughout my whole property buying experience! Pat Godfrey is one of the most knowledgeable and helpful people I've ever had the pleasure of dealing with. Due to circumstances beyond my control, it took over a year to get me in to a house, but Pat and the team at Priory were always there whenever I needed assistance. Not only did Pat get me a great deal on my mortgage, but he made the whole thing as stress free as possible, whether that was breaking down home buyers reports or advising me on the financial side of things! Such a good and genuine company, I wouldn't go anywhere else!... Read more
Buyer
12th Jul 2024 (6 mo. ago)
Was interested in purchasing a local property, two viewings, weren't interested in asking for feedback, called into the office to ask a question about the property, was told they would speak to the owner and get back to me......a month later no response.
Wouldn't recommend.... Read more
Buyer
20th May 2024 (7 mo. ago)
R Aubrey
Very happy with priory everything made clear. Very pleasant staff and always at the end of phone if you need them... Read more
25th Mar 2024 (9 mo. ago)
M Brocklehurst
Food very good staff very friendly and a lovely pub... Read more
17th Mar 2024 (9 mo. ago)
R willet
If you have a foreign name than don't expect them to contact you back about a rental property...I have emailed them with my real email and been totally ignored...so I used different email address with British name and guess what?they emailed me straight away..bunch of racist... Read more
Tenant
24th Jan 2024 (11 mo. ago)
lotuspoint
Recently sold a property with Priory who are worth their weight in gold.
Friendly, helpful and efficient. They are great at working with their customers to help iron out any niggles in the selling/buying process and are excellent at working with other stakeholders (e.g. solicitors) to keep the process moving at pace.
It’s been over 10 years since I last used this agency but it felt like only yesterday and going back to see old friends,, crucially they haven’t let their standards drop in the slightest, in fact I think they’re like a fine wine and get better with age.... Read more
Seller
18th Dec 2023 (1 year ago)
A Keenan
Fabulous estate agent at the Biddulph office! I was selling and buying in Biddulph and Lee had the knowledge of the area above anyone else. I sold for more than I expected with Lees confidence of the selling price. Rachel in the office went above and beyond with her advice and always kept me informed every step of the way. I have to say Rachel was more helpful than my solicitor! Viewing houses with Priory was quick to get an appointment and they didn't rush you when looking round a house. I bought with Priory too so it was easy on the day of the move. Just all round happy with their service. Well done Priory.... Read more
Seller
30th Nov 2023 (1 year ago)
C Barnes
Priory were fantastic from start to finish on my purchase. Rachel was always there to speak to and in a complicated chain was the calm voice in the storm! Thank you Rachel and Priory!... Read more
Buyer
10th Nov 2023 (1 year ago)
A Fissasegola
Great service with very professional personnel who have a wealth of knowledge and experience that has helped to complete my sale very quickly for the price it was valued at.... Read more
Seller
1st Nov 2023 (1 year ago)
M Lovatf
Wouldn't even give them 1 star, they issue my partner who's currently pregnant and got 5 kids 2 months notice to find another house she's paid her rent on time every month for her be treated like this, the haven't given her a reason for the eviction only a section 21, when they rung to say she as 2 months to get out they said you need go to the council and not even offer her another property to go to then saying landlord wants his property back all bunch off cowboys only interested in money, so now she's panicking as she's got be out 1 month before Christmas and kids might not get a Christmas they want because of these I wouldnt give them the time of day, well priory hope you all can sleep at night knowing you all got a house go to and have a good Christmas while you throwing people out. I will be seeking legal advice through my union solicitors... Read more
Tenant
12th Sep 2023 (1 year ago)
T McCrae
The staff were very professional and friendly. Who answered any and all of my questions on the rental process.... Read more
12th Sep 2023 (1 year ago)
L Chan
I highly recommend the team at Priory Property Services in Biddulph.... Read more
31st Aug 2023 (1 year ago)
R Hindmarch
Fabulous company. Always very professional and helpful.... Read more
12th Jul 2023 (1 year ago)
G bale
Great ,friendly helpfull,what more do you want!!!!... Read more
10th Jul 2023 (1 year ago)
D C
Used these guys a few times in the past and never had any issues at all.
Polite friendly and professional team, in fact everything you need in an estate agent all in one.... Read more
17th Jun 2023 (1 year ago)
J Barlow
36 pages of properties, nearly all of which were sold or under offer. Why no option to filter solds out?... Read more
3rd May 2023 (1 year ago)
J Pointon
Used recently to sell our property. Marketed well, great photographs and sold quickly for above the asking price. Regular phone updates from Judy and Matt. Great service... Read more
Seller
6th Apr 2023 (1 year ago)
C Popescu
A pleasant experience right from the entrance, and Pat Godfrey, an exceptional man....... Read more
13th Mar 2023 (1 year ago)
K Armitt
Too expensive... Read more
7th Mar 2023 (1 year ago)
R Anderson
I don't know why anyone would use this estate agents - they are rude to potential customers, and to buyers.
My personal experience buying a property was being told to pull out, as they had other buyers lined up who had sold via Priory, when the delay ended up costing an extra £5k due to a change in stamp duty.
My mother in law has been in floods of tears today due to the rude way they have spoken to her, after enquiring about a property. There are other properties she wants to view via Priory, having already got offers on her property, but the whole experience has put her off dealing with Priory when buying a property.
Thankfully there are competitor estate agents in Biddulph that provide a much higher quality of customer service... Read more
Buyer
21st Feb 2023 (1 year ago)
A Romova
It took us quite a few months to find our ideal home, therefore we'd been in touch with many other agents in the area. I can honestly say that Priory are by far the best in what they do. Rachel and the team have been amazing at every stage of the process - professional, helpful, friendly and approachable I would highly recommend their services.... Read more
Buyer
17th Feb 2023 (1 year ago)
J King
Absolutely brilliant! Couldnt fault them at all. Highly knowledgeable staff! Rachel did eveythung she could to help us and it made the whole process smooth and barable! Would highly recommend!... Read more
1st Feb 2023 (1 year ago)
W White
Very helpful! I definitely recommend Priory Lettings.... Read more
28th Oct 2022 (2 years ago)
E barker
Great job at selling our property and helping us in our purchase! Fab service, would definitely recommend!... Read more
Seller
22nd Oct 2022 (2 years ago)
J Brown
As first time renters, due to a work move and delayed sale of our property, I do hope this isn’t the general service that renters have to endure.
POV: Unresponsive, several issues that were reported were never resolved while we lived there. Inflexible, I had to make a 450 mile round trip to sign paperwork on a Friday as the agent couldn’t find someone else in the office, or make a brief 5 min trip into the office on the Saturday that we moved in.
Rude and fairly unhelpful.
Took them two weeks after we moved out to approve the return of our deposit and I’m not sure they even did a final inspection, after I spent a whole day cleaning! They only approved because we threatened to go through the legal process to get our money back.
I glad we got into our own house, won’t be renting in again if possible.... Read more
Tenant
10th Aug 2022 (2 years ago)
D hayes
1st class service Lee is the best person I have come across when it comes to selling a property He definately knows his stuff and treats his vendors with importance and the up most respect I can not recommend these guys enough... Read more
25th Jul 2022 (2 years ago)
C Standeven
100% Recommend
Absolutely brilliant estate agents, so helpful, quick and efficient.... Read more
15th Jul 2022 (2 years ago)
Y Coaching
Absolutely brilliant estate agents. My sale was very complicated and very stressful but the team were always on hand to support and guide me through the process. I would highly recommend these guys to anyone looking to sell their property. Thank you Rachel as you are amazing.... Read more
15th Jul 2022 (2 years ago)
O Classics
Wouldn't go anywhere else. Great service and fantastic people.... Read more
11th Apr 2022 (2 years ago)
D Cope
What experience... Read more
20th Dec 2021 (3 years ago)
N Ridgway
I can’t honestly recommend. Enquired about a property in Biddulph a couple of weeks ago and because I’m currently going through a debt relief order, because of that they weren’t interested in me.
Single, non smoking, medical professional who recently switched jobs with a very healthy savings account; without debts and recently ended a two year tenancy without missing a single payment.
Not considered due to rental arrears accrued from a property 7-8 years ago, even with the offer a guarantor.
Not the kind of letting agency or landlord I’d like to do business with.... Read more
Tenant
7th Dec 2021 (3 years ago)
C Oakes
Friendly, helpful, professional.... Read more
5th Nov 2021 (3 years ago)
M Bryan
Very friendy... Read more
29th Jul 2021 (3 years ago)
D Moore
Sold a house through Priory and was very impressed by their authentic approach and great communication throug out th sales process.... Read more
Seller
21st Jul 2021 (3 years ago)
A Tabbinor
Being amateur landlords, we have dealt with the lettings side of Priory for ten years now. Over that time we have always felt content with the support we have received. We have had a number of tenants and the selection process appears to be sound. We have also had a change in personnel over time but are perfectly happy at present. The last few months have been difficult - understandably - but all seems be settling back down now.... Read more
Landlord
19th Jul 2021 (3 years ago)
D Hayes
Just first class... Read more
5th May 2021 (3 years ago)
N Chaddock
Very efficient and friendly.... Read more
8th Apr 2021 (3 years ago)
Poor service. Clearly had too much work on to bother with my property. Photos were poor and when asked for some fresh, they took them but failed to upload them. Poor negotiation skills. Watch out for terms in the contract with this estate agent. I ended up going with a different estate agent as was frustrated with the lack of effort put into the sale of my property by priory, but because I ended up selling to someone who had previously viewed via priory, I was contractually obliged to pay priory the full fee, as well as the agent who actually negotiated the sale and managed the sale process. I would have much preferred if priory had put the proper effort in with this buyer in the first place and I would have avoided having to pay the two, and would have also sold the property much sooner.... Read more
Seller
26th Feb 2021 (3 years ago)
D Curtis
Rude!!... Read more
18th Jan 2021 (3 years ago)
A ellis
Excellent services from start to finish. We were kept updated throughout the sale. The staff were always on the end of the phone with any queries. I would recommend priory if you have a property to sell or are looking to buy. Keep up the good work.... Read more
Seller
31st Oct 2020 (4 years ago)
S Oakes
Found the staff very nice and helpful... Read more
19th Oct 2020 (4 years ago)
S Sam
Excellent service received from the team at the Biddulph lettings office, always helpful and there when you need them... Read more
Landlord
6th Oct 2020 (4 years ago)
R Group
Unfortunately due to covid 19 restrictions the pub was closed... Read more
19th Jul 2020 (4 years ago)
D Postlethwaite
Great service... Read more
12th Mar 2020 (4 years ago)
K Burndred
Great service, very efficient and will get you moving pronto!... Read more
9th Sep 2019 (5 years ago)
H Maguire
Pat, Lee and all the staff were fantastic with constantly keeping us informed with what was going on, step by step. We sold and bought through them, would highly recommend... Read more
Seller
11th Jul 2019 (5 years ago)
J B
Very professional and polite agents. Extremely knowledgeable and thorough on show arounds. Agent knows his stuff more than most others and if I was selling, is who I'd want selling my home (for his knowledge, professionalism and charisma). Only niggle is (for buyers) we had a few homes we were interested in independently valued and they were roughly 10/11% over. Though we were told this is quite standard so buyers have room to negotiate, plus sellers might have requested they go in at the higher price against agents advice (hence I'm not knocking a star off as I do think the agents are extremely genuine and if we saw our dream home with them I would be happy to go with Priory).... Read more
17th Jan 2019 (5 years ago)
Interior
As a Landlord was very disappointed.
Gave them the keys of my property for letting.
Rang them after a week and they said they did not have time to evaluate the property. I said to them that it's been over a week and no one has called me up for any feed back on the property. There response was if your not happy with our service you can go elsewhere.
I am so glad my chapter ended with Priory agents sooner than later.... Read more
Landlord
3rd Aug 2018 (6 years ago)
G Robbins
Excellent professional service. The owners and staff have a extensive knowledge of property market and are always friendly and helpfull. I would, and have, highly recommend them over any other agent in Stoke on Trent.... Read more
12th Jul 2018 (6 years ago)
T Lockley
Friendly staff and great advice on purchasing our new property... Read more
Buyer
20th Mar 2018 (6 years ago)
A Brassington
I bought my first house in Biddulph in Jan 2017 through Priory, the Biddulph office couldn't have been more helpful very well organised and a pleasure to deal with.... Read more
Buyer
11th Feb 2018 (6 years ago)
S Anonymous
Very helpful staff and great financial advisor upstairs... Read more
9th Nov 2017 (7 years ago)
C Cattrell
Very helpful team. Currently renting not had any issues... Read more
Tenant
15th Jan 2016 (9 years ago)