A Naeem
Spoke to Umer about putting my property on rent, very friendly approach. Sohayl was able to find suitable tenants before I went on holiday. Excellent communication. Would recommend them for future landlords.... Read more
Landlord
14th Nov 2024 (12 weeks ago)
C Taha
Special thanks for Umar, the one who is trying to help any time, thanx umar... Read more
13th Nov 2024 (12 weeks ago)
F Akhtar
I have a really good experience dealing prompt team. I will definitely recommend there services.... Read more
11th Nov 2024 (13 weeks ago)
A lynn
Excellent... Read more
14th Oct 2024 (17 weeks ago)
G Nagra
Very professional and quick service. As a landlord, they have helped take away the headache and stress. Good subject matter expertise and help to get both landlord and tenant the appropriate outcomes.... Read more
Landlord
17th Sep 2024 (20 weeks ago)
K Manpreet
Everyone is Very helpful... Read more
13th Sep 2024 (21 weeks ago)
S Ali
One of the best estate agent in town very friendly staff all over 10 out 10 keep up good work guys well done... Read more
10th Sep 2024 (21 weeks ago)
S Saj
I recently rented a property through Promptmove and had a great experience. They were extremely professional, attentive, and made the whole process smooth and stress-free. Mr Aqeel was quick to respond to any questions and ensured all the paperwork was handled efficiently. They were also helpful in making sure the property was in perfect condition before I moved in. I would highly recommend them for anyone looking for a reliable and hassle-free renting experience.... Read more
Tenant
10th Sep 2024 (21 weeks ago)
E Esere
Please umar was so patient and nice, he was with me all through the process, he really made my renting experience very easy and stressfree. I recommend him anytime. Umar thank you... Read more
Tenant
24th Aug 2024 (24 weeks ago)
S Willis
Been working with Umar for a little while now He’s has been extremely helpful always willing to help and get the job done effectively.
If your needing sales or lettings then prompt move is the place to go!! Highly recommended.... Read more
13th Aug 2024 (25 weeks ago)
F Bombaci
Really happy with level of assistance we were always provided by the agency, through out our tenancy.
Strongly suggested!... Read more
Tenant
12th Aug 2024 (26 weeks ago)
M Ali
5 ???? for a amazing letting estate agents the best promptmove in the UK staff are respectful and kind even helpful staff i highly recommended promptmove there no better agents then promptmove... Read more
Landlord
11th Aug 2024 (5 mo. ago)
S Miah
Professional, courteous and very helpful. I would definitely recommend to family and friends.... Read more
M Owusu
Affordable, helpful, considerate, polite, estate agents in Luton. Would strongly recommend. Thanks... Read more
29th Jul 2024 (6 mo. ago)
A Rasul
Promptmove are the company you can trust if you have propertie, I have 2 properties in Luton and I live in Manchester and they manage my properties with no problems since signing up with them I've had no issues i would recommend Promptmove to anyone 100% recommended.... Read more
Landlord
29th Jul 2024 (6 mo. ago)
A Chowdhury
Umar has been an extremely helpful and speedy estate agent throughout the entire process, from viewing to moving in! ???? I appreciate the fast turnaround with my move and all the questions answered along the way. Thank you so much!
Sohail was quick to arrange a viewing with Umar the same day I called, and within a few days, the referencing was processed, and I had the keys to my new place!
Thank you, Kiran, for the tips and advice about the local area when I came to the office to collect my keys. I felt like I moved in with a clear idea of what to do and expect. Thanks, team!????... Read more
Tenant
29th Jul 2024 (6 mo. ago)
H london
Professional friendly and helpful people.The services are great. I m renting from them since 2013 and during this period they are at the same level of security and solving any issues at property.... Read more
Tenant
29th Jul 2024 (6 mo. ago)
S Gul
I had a fantastic experience working with prmptmove Limiited. They were incredibly knowledgeable, responsive, and dedicated to finding the perfect home for us. Their attention to detail and personalized service made the entire process smooth and stress-free. Highly recommend!... Read more
29th Jul 2024 (6 mo. ago)
M Maknassa
Excellent service. Got all the help I needed.
Small studio but spotless clean with good facilities.
Mustafa... Read more
24th Jul 2024 (6 mo. ago)
E Ohenhen
Really amazing and quick to respond to request ????. Good job... Read more
24th Jul 2024 (6 mo. ago)
C Fatoki
Worst company... Read more
E Efti
Amazing service... Read more
E Rehman
I was very happy with the service I received from Promtmove Ltd particularly from Mr Aqeel . I was buying a property & the sale had complications due to equity release & probate. Aqeel was in constant contact with both sets of solicitors, myself & the seller trying his best to chivvy them along.
I am most grateful for his help & persistence. Many thanks for this great service. ????... Read more
Buyer
2nd Jun 2024 (8 mo. ago)
O Olabanji
Good service... Read more
28th May 2024 (8 mo. ago)
Dania
Promptmove Ltd are just amazing! They are very quick and efficient with their responses and have been ever so helpful! Special shoutout to Umar, Sohayl and Kiran! You guys are fantastic! I went from viewing the property to getting my keys within a week, personally I’ve never encountered such efficiency. 10/10 service!... Read more
Tenant
22nd May 2024 (8 mo. ago)
G Gaming
Thankyou for helping me with room extremely calm and helpful thanks buddy #moiz... Read more
Tenant
22nd May 2024 (8 mo. ago)
D M.
Umar was a great help! Pleasant experience, highly recommended!... Read more
18th May 2024 (8 mo. ago)
M Rafay
Worst company!
They dont care about the tenants and they charge the tenant for nonsense reasons and blackmail them.
I have attached the picture of their newly renovated apartment.... Read more
Tenant
16th May 2024 (8 mo. ago)
I Raja
v gud... Read more
13th May 2024 (8 mo. ago)
C Bilal
Very reliable Highly recommended.????... Read more
13th May 2024 (8 mo. ago)
A Haleem
All staff very helpful and... Read more
13th May 2024 (8 mo. ago)
A Wazahat
I tried many agencies for lettings, but no one satisfied me 100%. Then I moved with PromptMove and I discovered the actual values of tenants. PromptMove gives me reliability, trust, and security. management is awesome, I highly recommend that everyone try Promptmove they'll never let you down... Read more
Tenant
10th May 2024 (8 mo. ago)
R Wijerathna
I would highly recommend this place to anyone. They were really supportive and helpful with all my documentation work.... Read more
F Jav
5 Stars!
Fantastic service from the start. Umar, Aqeel & the Team did everything we could have asked for. Our house was let within 2 weeks of marketing at the price we wanted to achieve. Umar kept us up to date all the way through.
I would strongly recommend using them to family and friends.
Thank you all once again.
All the best.... Read more
Landlord
3rd May 2024 (9 mo. ago)
S Tabani
Excellent service, very friendly
Deserve 100 ???? stars... Read more
Z Khan
Very professional.... Read more
C eustace
Always entertaining any queries and available.... Read more
18th Apr 2024 (9 mo. ago)
N Charity
Communicated with about 3 team members during the entire process and they were all very helpful patient and supportive! They were considerate for most part!! Would always recommend anytime any day…... Read more
17th Apr 2024 (9 mo. ago)
H Rashid
Umar and the Promptmove team have always been very reliable through all processes. Highly recommend!... Read more
16th Apr 2024 (9 mo. ago)
B Metin
Great team, they are very good at their work..... Read more
13th Apr 2024 (9 mo. ago)
Al
Agent Umar has been fantastic from the initial contact to take over the responsibility for renting the property and advising the required improvements to finding right tenants in a very short time. Umar has not only been very professional during his dealing, he also has been very kind and honest. He has been super helpful with finding right traders to improve house. He deserve more than five stars.... Read more
Landlord
13th Apr 2024 (9 mo. ago)
D BANERJEE
Very efficient approach and property they offer as per customer requirements..Great job..... Read more
12th Apr 2024 (9 mo. ago)
E Awake
Peaceful and safe. The current management are great - easy to talk to and always ready to help. ????????... Read more
11th Apr 2024 (9 mo. ago)
M BATT
Thanks for prompt action, satisfied... Read more
4th Apr 2024 (10 mo. ago)
A Khan
Best letting services ever that you can get. Very professional and considerate when it comes to family issues. The response also is very quick to any issue you as tenants might have. Umar was managing my property and he was very professional and helpful in all aspects.... Read more
Landlord
24th Mar 2024 (10 mo. ago)
I Khan
Great family run business. Very professional and dedicated to their work. Not only did they find me a tenant in a few days they also got me a higher rent than I expected. Helped me with all the tenant related admin and even helped with some maintenance matters. Really great family business to work with... Read more
Landlord
7th Mar 2024 (10 mo. ago)
M CHIJOTA
Very understanding and professional, will definitely use them again and I recommend prompt move highly ????
Umar and Aqeel fantastic communication.... Read more
3rd Feb 2024 (1 year ago)
O Vera
The best agency company... Read more
19th Jan 2024 (1 year ago)
S Khan
Top quality service would recommend to all.... Read more
17th Jan 2024 (1 year ago)
R Asghar
Very friendly and prompt company .... Read more
15th Jan 2024 (1 year ago)
I Okpala
Wonderful
Thanks for All... Read more
15th Jan 2024 (1 year ago)
C Muhammad
Very bad experience with promptmove they owed my money they give Very bad service and very bad behaviour... Read more
14th Jan 2024 (1 year ago)
C ometoruwa
We are very pleased with the service and support we received from Promptmove. We are looking forward to do more business with you ????... Read more
30th Dec 2023 (1 year ago)
U Boy
Great services nice and helpful staff.... Read more
28th Dec 2023 (1 year ago)
S Badarau
Great service from Umar, very prompt in
answering anything i was unfamiliar with, fast
and very easy to work with.
Very helpful and professional team Thank you
Aqeel... Read more
28th Dec 2023 (1 year ago)
M Hoque
Excellent prompt service always from the staff.... Read more
28th Dec 2023 (1 year ago)
L Rajput
Professional reliable and friendly team... Read more
28th Dec 2023 (1 year ago)
C Alexandru
One of the best agency for far which i work . I will really recon to others to have a good service and working with friendly personell!... Read more
Landlord
28th Dec 2023 (1 year ago)
M Polanska
Great and very professional service!... Read more
22nd Dec 2023 (1 year ago)
Q Khan
Great service from Umar, very prompt in answering anything i was unfamiliar with, fast and very easy to work with.... Read more
11th Dec 2023 (1 year ago)
B Georgeana
The best agency ever!
Any problem arises, they solve it very quickly.
4 years with them and very very happy !
Definitely recommend!... Read more
1st Nov 2023 (1 year ago)
F Canni
Excellent employees, helpful & knowledgeable. Quick responses, providing essential information no riff raf and time wasting! Really care about their consumers and make them feel valued!! It doesn’t make sense to go else where for all your property and management services!!!!!... Read more
25th Oct 2023 (1 year ago)
C Magara
Very easy onboarding process, very responsive and always available during the tenancy.... Read more
Tenant
24th Oct 2023 (1 year ago)
M Mustafa
Exceptional Service and Expertise – Aqeel and Promotmove Are Simply the Best!
I cannot speak highly enough of Aqeel and Promotmove! Aqeel served as my letting agent for over 2 years, and his professionalism and dedication made all the difference in my rental experience. Despite a challenging landlord, Aqeel went above and beyond to ensure that everything ran smoothly.
I wholeheartedly recommend Aqeel and Promotmove to anyone in search of a top-notch letting agent. If you're looking for a letting agent who goes above and beyond, look no further than Aqeel and Promotmove.... Read more
Landlord
3rd Oct 2023 (1 year ago)
Ijaz
I’m currently renting a house from Promptmove ,these guys are very helpful especially Akeel bhai helped me a lot
Done the paperwork for me I’m definitely recommend 5 stars for Promptmove... Read more
Tenant
27th Sep 2023 (1 year ago)
P Chitima
Very helpful and professional team Thank you Aqeel... Read more
16th Sep 2023 (1 year ago)
G Masaka
Very helpful and professional agent, thank you Promptmove,... Read more
16th Sep 2023 (1 year ago)
O 15
Nice Service they treat Customers very friendly... Read more
15th Sep 2023 (1 year ago)
S Hussain
We’ve got 2 properties on Dunstable Road in Luton, Let and Managed by PromptMove for over a decade. I’m really inspired by their professional service throughout. I highly recommend PromptMove.... Read more
Landlord
11th Sep 2023 (1 year ago)
najma
I’ve been with Promptmove since 2016 and found them very helpful and professional. Thank you Mr Aqeel and his entire team who looked after us whenever we needed it.
Thank you Promptmove... Read more
11th Sep 2023 (1 year ago)
R Sachdev
Umar and Aqeel have been excellent, they fast, informative and efficient. After dealing with many agents in the past we've found Promptmove a cut above the rest. This is the template for letting agents.... Read more
Landlord
8th Sep 2023 (1 year ago)
nafisa
Still with Promptmove after 3 years. Nothing bad to say about these guys. They keep both the tenant and landlord happy and are quick to respond, getting issues resolved quickly. They also keep up to date on policy changes and give good advice at the right time to ensure as a landlord you are meeting all the necessary requirements. Can't ask for much more really - big thank you to the whole team!... Read more
Landlord
4th Sep 2023 (1 year ago)
DSM
I have been dealing with Promptmove for nearly two year and their services have been always professional , prompt and Tailer made. Highly recommended ????... Read more
4th Sep 2023 (1 year ago)
Z Yousafzai
Nice behaviour... Read more
2nd Sep 2023 (1 year ago)
C Official
Fantastic service from Promptmove. I needed a place ASAP and got exactly what I was looking for in a matter of days.
The entire team is polite and professional, especially Rohenna.... Read more
Tenant
8th Aug 2023 (1 year ago)
A Savischi
The entire team at Promptmove limited was great, really supportive. I was receiving constant updates on what’s app from Roheena, during the process. She was really helpful, patient and supportive.... Read more
2nd Aug 2023 (1 year ago)
A mohsin
Thank you promptmove estate for helping with finding property in such a tuff time. I was struggling in finding property because of high rent. But they find me desire property within the budget. Although it was for my close friend but I feel like I got property for myself. Very helpful people. Best Estate Agent in Luton.... Read more
1st Aug 2023 (1 year ago)
S Subhani
Very professional and helpful especially
Ms Roheena... Read more
27th Jul 2023 (1 year ago)
B Hussain
Excellent team who are helpful and knowledgeable. I used them for renting my property out in Luton initially and then selling it. Great service and I highly recommend Umar.... Read more
Seller
22nd Jul 2023 (1 year ago)
K Malara
Very good Agency and friendly staff.... Read more
18th Jul 2023 (1 year ago)
B hirsch
I had a property with them for 3 years, I was very happy all the period, staff was very helpful and kind all time, I’m fully recommend, I look forward to work with them again! Big up guys... Read more
Landlord
13th Jul 2023 (1 year ago)
A M
Promptmove are without a doubt the most exceptional estate agents that I have come across. I have been dealing with Umar and Aqeel and they have been absolutely brilliant from viewing the property and throughout the entire process. I could not recommend them enough! Thank you.... Read more
10th Jun 2023 (1 year ago)
H Abid
Very professional service. Highly Recommend... Read more
6th Jun 2023 (1 year ago)
A Shahid
I wouldn't recommend anyone using this state Agent they are worst state agent in Luton. going there will be waste of time money most of the rental house they do it's only short-term.... Read more
17th Apr 2023 (1 year ago)
R Mamtora
Great service from Umar and the rest of the team at Prompt move.
Everything was handled professionally and anything we required was dealt with.
The property was handed to us in great condition. I would definitely recommend their services.... Read more
Tenant
28th Mar 2023 (1 year ago)
C Ranjha
I had a gas issue on Saturday after work and Umar fixed it for me after hours. Highly recommend Promptmove.... Read more
25th Mar 2023 (1 year ago)
E choudhry
Promptmove is the best letting agency we have dealt with so far. Aqeel and his team are very professional and have always been very helpful whenever we needes anythig done at our house. Thank you Aqeel & Team... Read more
Landlord
9th Mar 2023 (1 year ago)
G Mujtaba
Promptmove is a professional and reputable agency in Luton. I highly recommend Promptmove to everyone to fulfilling their all housing needs promptly and efficiently.... Read more
8th Mar 2023 (1 year ago)
A Ali
I have been using Promptmove for a few years now and their service and level of professionalism is one of the best that I have seen.... Read more
8th Mar 2023 (1 year ago)
M Khaliq
Fantastic experience in promptmove office today. Genuine advice and great knowledge with respect to properties.... Read more
6th Mar 2023 (1 year ago)
F i
Thank you for the great service.... Read more
2nd Mar 2023 (1 year ago)
J Laryea
Excellent service couldn’t ask for more... Read more
26th Feb 2023 (1 year ago)
A Latif
The staff at prompt move are really helpful and always willing to go the extra mile for their clients. I have many friends who have used prompt move and they all share similar experiences.
Would 100% recommend.... Read more
28th Dec 2022 (2 years ago)
C Jon
Very Professional and experienced service on my apartment block management …... Read more
28th Dec 2022 (2 years ago)
N K
Peace of mind knowing we’re in good hands. Thanku... Read more
24th Dec 2022 (2 years ago)
S Oyabayo
Very professional and honest. Promptmove does not owe me any rent payment. And they pay on time. Moreover when I had repairs to do, they had helped me with later payments.... Read more
Landlord
24th Dec 2022 (2 years ago)
A Mohamed
Honest people and excellent service!... Read more
24th Dec 2022 (2 years ago)
R Occonor
An excellent service with very friendly staff. Highly recommend!... Read more
24th Dec 2022 (2 years ago)
A Feerick
Promptmove provide the friendly, personal and professional service that is becoming more and more difficult to find.
We will be increasing our involvement with them in 2023 and would recommend them with confidence. Nice people!!... Read more
Landlord
24th Dec 2022 (2 years ago)
A stewart
Excellent, Friendly, Professional Property management service. Thanks to Promptmove for a great service.... Read more
24th Dec 2022 (2 years ago)
S Haq
Best service provided. I highly recommend this company for landlords as well as tenants.... Read more
23rd Dec 2022 (2 years ago)
A kayaum
I've been using Promptmove for a number of years and never had an issue. The guys there are so helpful and friendly. Recently, there was some important information I needed urgently and I received it within minutes! No wonder they have 'Prompt' in their name!! 5* all round!... Read more
21st Dec 2022 (2 years ago)
K kanwal
Poor Customer Service.... Read more
15th Dec 2022 (2 years ago)
N Zala
A great agency to have a home you are looking for with a very helpful people in like Umar who can solve your problem related to house fastly.... Read more
14th Dec 2022 (2 years ago)
A Ononye
Promptmove is doing a fantastic job. She is a property agent with a difference, the personal touch and the extra mile they go to assist clients, in this case, both landlord and tenant is amazing. I am sticking with Promptmove for all my property dealings.... Read more
14th Dec 2022 (2 years ago)
D hagan
Always helpful and contactable :)... Read more
7th Dec 2022 (2 years ago)
M MEMON
Highly recommended. Never had any problems with them.
Mr Aqeel is amazing... Read more
3rd Dec 2022 (2 years ago)
K Ranjha
Promptmove is a very good agency. They helped me in finding the house and I will recommend if anybody is looking for House for Rent or to buy. Thank you... Read more
16th Sep 2022 (2 years ago)
T Masood
Rented a property with Umar, great experience. Always available to deal with issues at the property. Highly recommend to all. Promptmove look after you like their own and show a family run business.... Read more
Tenant
14th Sep 2022 (2 years ago)
S Camerota
Promptmove have managed our property for us over the past 3 years and I cannot fault them. Umar has especially helped us over this period continuously helping with any repairs and ensuring they’re were completed promptly as well as been the link person between ourselves and the tenants. He has ensured repairs and maintenance were carried out to the highest standards as well as inspections on the property in line with the government’s guidelines. Once it came to selling Umar dug out blind for us to have the property empty and turned around for completion in a very small time frame in the end and he did this superbly without hesitation. I cannot thank and recommend promptmove enough whether you’re looking to rent/buy or sell your property the knowledge and experience from Umar and the rest of the team at promptmove care about their clients and will do all they can to help you.... Read more
Landlord
9th Sep 2022 (2 years ago)
M Ali
Huge thank you to Umar for taking on my property , managing the repairs and letting it all out hassle free within a week and everything emailed to me during my absence abroad - fantastic value for money and zero stress. Keep up the solid work and overall a great experience !... Read more
Landlord
7th Sep 2022 (2 years ago)
N Nasr
Rented the house from Promptmove. Very professional and helpful brothers. I wish best of luck to Aqeel and his entire team.... Read more
Tenant
25th Aug 2022 (2 years ago)
T Allah
Umar is the best agent.... ????... Read more
25th Aug 2022 (2 years ago)
H Hussain
Great local agents, Promptmove was the number 1 place to go to when i was looking for a new home, they took care of everything and kept me updated every step of the way. Umar was great, always got back to me for a update even out of office times. Will surely recommend A++... Read more
25th Aug 2022 (2 years ago)
M Ali
As a landlord, I received excellent service, they were on top of the all the renovation and maintenance works quickly and efficiently. And found new tenants very promptly. Very professional and highly recommended.... Read more
Landlord
20th Aug 2022 (2 years ago)
S Morla
Please don't rent property from this agency.... Read more
Tenant
14th Aug 2022 (2 years ago)
Tanya
Responded very quickly in regards to a fence panel being replaced.... Read more
19th Jul 2022 (2 years ago)
Umar from Promptmove was amazing and I would definitely recommend him to everyone! He was very helpful and informative thought the entirety of our first home buying experience. Very friendly and professional. He made our long house hunting journey enjoyable!... Read more
Buyer
30th Jun 2022 (2 years ago)
S Khan
100% Recommend promptmove, Gave wonderful advice on finding a new house. Great Communication and very easy to reach. Went through the whole process regarding the new house and they answered my questions and concerns. I will highly recommend Aqeel from Promptmove as he has been great in comparison to other agents that I have been to.... Read more
29th Jun 2022 (2 years ago)
Z Abbas
Promptmove has helped me purchase a house at a great price. Promptmove is a very honest and a trustworthy company and very easy to work with. I have recommended promptmove to friends and family.... Read more
29th Jun 2022 (2 years ago)
M kamal
One of the worst agent and landlords. Personally I wouldn't recommend them to anyone. Holding our deposit money and currently going through dispute process. Trying to charge us £1900 for things like carpet, wallpaper etc when we lived in the property for 12 years. Never bothered to change the carpet in them 12 years or before we moved in. Had rat issues and wasn't sorted by the agent. Instead they told us to go to council when is them who needs to sort it. The list goes on but beware of using them and this particular landlords. Audacity to charge us £1900 for things we are not supposed to change as a tennant is ridiculous. I feel agent can easily sort this.... Read more
Tenant
10th Jun 2022 (2 years ago)
F Angolana
A very good experience renting with Saqlain from Promptmove. Highly recommended.... Read more
Tenant
9th Jun 2022 (2 years ago)
M MD
Aqeel and the team at Promptmove were good to me, stayed in a property with them for 6 years. Dealt with all issues promptly. Received my deposit back straightaway. Highly recommend to all tenants and landlords.... Read more
Tenant
31st May 2022 (2 years ago)
S Ditta
Umar Aqeel and his property management team at Promptmove in Luton are truly "Five Star" worthy. They have managed our two properties professionally and hassle-free for us for an extended period of time. Their staff are always pleasant to work with. They give us advice when needed without forcing the issue and find qualified tenants in a short period of time. We Highly recommended Umar and his property management team.... Read more
Landlord
30th May 2022 (2 years ago)
N Butt
Great service from Saqlain & his team at Promptmove. Rented a property through the agency and highly recommend.... Read more
Tenant
28th May 2022 (2 years ago)
S (Shan)
Great service and professionalism from Saqlain! Thanks. Shan... Read more
28th May 2022 (2 years ago)
M Najjar
Amir in promptmove.co.uk
Has excellent skills with customers and he is responds well and fast ,, he deserves 5 out 5
Thank you very much Amir.... Read more
27th May 2022 (2 years ago)
K Khalil
i’m a renter i’ve been renting for almost 12 13 years and i find estate agency to eb rude to tenants but not this one i had to ring prompt move spoke to very polite gentleman called saqlain was very polite. got the relevant person to come out on same day and have a look at my issue and get it sorted also messaged to update me on situation very impressed thank you nice to know that there are still some professional estate agency’s out there... Read more
Tenant
26th May 2022 (2 years ago)
I Khan
Working with Aqeel from Promptmove was such a pleasure. He provided me helpful insights, and was in constant communication throughout the process. He was able to get my home sold within 5 days of listing, for above asking price. I would highly recommend working with Promptmove.... Read more
Seller
26th May 2022 (2 years ago)
A lol
I had the pleasure of working with Umar who represented the buyers in our transaction. He went above and beyond to advocate for her clients. Umar was professional and very responsive throughout the entire transaction. I wish every agent was like him! I hope to work with him again.... Read more
25th May 2022 (2 years ago)
TADS
Highly recommended!
Promptmove is simply the best there is. From the beginning to the end, Aqeel and team at Promptmove has helped me navigate the highly competitive and sometimes stressful Luton property market. I was able to do this entirely remote from a different city, with detailed HD video tours and lots of feedback from the agent. We were able to get a great strategy together and get a dream home, excellent condition within our budget for a good value. Promptmove truly cares about the customer, doing everything they can to move fast on the market, see as many houses as possible, and get the offer accepted.... Read more
Buyer
25th May 2022 (2 years ago)
Highly recommended!
Promptmove is simply the best there is. From the beginning to the end, Aqeel and team at Promptmove has helped me navigate the highly competitive and sometimes stressful Luton property market. I was able to do this entirely remote from a different city, with detailed HD video tours and lots of feedback from the agent. We were able to get a great strategy together and get a dream home, excellent condition within our budget for a good value. Promptmove truly cares about the customer, doing everything they can to move fast on the market, see as many houses as possible, and get the offer accepted.... Read more
Seller
25th May 2022 (2 years ago)
T ahmed
An extremely professional estate agent that has a focus on relationships and the community. I found Umar to be straight-up and honest to deal with, attentive and caring. We had some bumps in the road in our purchase, but Umar made sure they were all massaged away without issue.
Thank you to the team at Promptmove... Read more
Buyer
24th May 2022 (2 years ago)
J Healy
Umer and the team were really helpful when we needed to get into the property late on a Saturday afternoon. He was very responsive and delivered the keys quickly. Thank you... Read more
23rd May 2022 (2 years ago)
C Lindsey
Umar is the most professional, knowledgeable and reliable agent we have ever dealt with! Always provides a 5 star service. Thank you for all your help - would definitely recommend Promptmove to anyone!... Read more
21st May 2022 (2 years ago)
Worst agent ever... never ever would recommend them to anyone.... Read more
Tenant
12th May 2022 (2 years ago)
N Ahmadzai
Grest experience renting with Umar from Promptmove. Highly recommended.... Read more
Tenant
4th May 2022 (2 years ago)
V 2020
I have rented the property from Promptmove over 3 years service was fantastic staff is very friendly so I recommending you guys when ever you want to Rent a property Must visit PROMPTMOVE They will go Extra mile to help you... Read more
Tenant
4th May 2022 (2 years ago)
B Raza
Promptnove one of the best estate agent in Luton. Very profersinal agency... Read more
30th Apr 2022 (2 years ago)
Irfaan
I’ve rented property with this great company for a long time now. They are led admirably by Mr. Aqeel and comfortably provide top-class service.
Each tenant is verified for suitability and rented properties are regularly checked to meet local authority regulations.
Alongside the friendly staff, the high level of professionalism and building a cohesive bridge between a tenant and landlord, I can gladly say that no other letting agent comes close to Promptmove.... Read more
Landlord
26th Apr 2022 (2 years ago)
D gray
A friendly and extremely helpful group whilst working alongside them with contractor work for them.... Read more
18th Apr 2022 (2 years ago)
N Reddy
Prompt move is the good letting agencies, they helped as a lot , very friendly and helpful staff especially saqlain helped us a lot , thanks a lot .... Read more
Landlord
29th Mar 2022 (2 years ago)
W ASLAM
Excellent service, professionals at work, cater for every need... Read more
22nd Feb 2022 (2 years ago)
P Lavender
Thank you to Saqlain for sorting the problem out quickly. Very efficient and kept in touch daily until the problem was sorted. Thank you again.... Read more
5th Feb 2022 (3 years ago)
W Gaming
Top quality. Very responsible agents and the landlord. Great customer service highly recommended.... Read more
Tenant
25th Jan 2022 (3 years ago)
K yashwanth
The guys at Prompt Move are very friendly and fast especially Saqlain Khan is a very good guy. They completed the documentation within a day and handed over the property. The sorted out all the problem in the property before handed over to us. Thanks for the help!... Read more
Tenant
19th Jan 2022 (3 years ago)
D Phipps
Very good agents . Keep up with there maintenance and are very responsive .... Read more
Landlord
19th Jan 2022 (3 years ago)
H arora
Very professional and courteous service. Have used them for a number of years and not encountered any problems whatsoever. Would highly recommend. Keep up the good work... Read more
19th Jan 2022 (3 years ago)
M Unni
Promptmove they are always ready to help. Saqlain was the one who sorted everything for us. Very quick and responsive.... Read more
18th Jan 2022 (3 years ago)
M Szwarc
Very professional service. Quick and efficient. Agents come to the client very friendly. All problems related to the rented place are dealt with immediately.... Read more
Tenant
18th Jan 2022 (3 years ago)
S Beautiful)
Housing Agent Saqlain from promptmove was professional n polite as well as did follow up on progress of boiler break down and a professional boiler engineer was sent to repair boiler. Thank u Promptmove. Thank u Saqlain.... Read more
Tenant
17th Jan 2022 (3 years ago)
R Matthews
Promptmove is a very helpful, professional company & has excellent customer service, very quick to respond to any problem. Saplain has dealt with & responded to my issues in a very fast, professional manner. I would highly recommend this company to anyone.... Read more
17th Jan 2022 (3 years ago)
R Gorbanescu
Very nice and helpful agency, I'll recommend to everyone!... Read more
15th Jan 2022 (3 years ago)
R Carson
Worked with Umar on the transition of a property from one owner to the other. He made the transition run smoothly and was always helpful and willing to give us advice.... Read more
12th Jan 2022 (3 years ago)
S Hu
Prompt move are truly one of the best estate agents. Highly recommend. Professional, reliable and a helpful team.... Read more
29th Nov 2021 (3 years ago)
M property
Really professional company. Always ready to help you. Would highly recommend. Promptly return calls and nothing is ever too small for them. They pay attention to detail. Fantastic team... Read more
16th Nov 2021 (3 years ago)
A Alom
Thank you Umar at promtmove for great customer service ????????... Read more
12th Nov 2021 (3 years ago)
S Alimohamed
Umar has been an excellent agent since the beginning of taking over my property. This was prior to me signing up to the agency, quick responses, always one step ahead and professional. I would certainly reccomend him and his company to look after your assets. Thanks for being so reliable!... Read more
Landlord
12th Nov 2021 (3 years ago)
H Firdos
Smooth sailing experience, recommended... Read more
27th Oct 2021 (3 years ago)
E TAIWO
Umar is the best agent ever.He's good and reliable.... Read more
20th Oct 2021 (3 years ago)
Big thanks to Umar and Aqeel at Promptmove for selling our property in Luton. Easy to deal with all the way through and responsive to the unprecedented circumstances of 2020, I particularly appreciate their innovative thinking and leveraging their links to all types of buyers. Reasonable pricing as well. Great work guys!... Read more
Seller
24th Sep 2021 (3 years ago)
A mohammed
Very good experience with Promptmove. They went out of their way to make sure we got the property we bought through them. Umar was on top of the situation and really helped get things over the line. Highly recommended... Read more
Buyer
10th Sep 2021 (3 years ago)
K Panidis
very helpful and polite, helped me a lot, great letting agency, adnan was very good
EDIT: After finishing my tenancy i would like to add that proomptmove returned my deposit in 2-3 weeks time! I am very pleased and i still recomend them... Read more
Tenant
22nd Aug 2021 (3 years ago)
M Uddin
I’ve been with Promptmove for over 3 years and have found them very professional and extremely helpful always. I definitely recommend Promptmove.... Read more
17th Aug 2021 (3 years ago)
Had a very pleasant experience with Umar and his team for selling our property. He was involved from the initial offer right up to completion and went out of his way to help with coordinating both sets of solicitors as well as filling out information on the apartment survey forms (given that we live abroad). Would absolute recommend to use them.... Read more
Seller
2nd Aug 2021 (3 years ago)
R Sahadat
Really pleased with the service from PromptMove whilst selling our house. Umar in particular has provided excellent customer service - always very responsive to emails, chased things up for us efficiently and made sure that we were kept updated throughout the process. Would highly recommend their services to all!... Read more
Seller
28th Jul 2021 (3 years ago)
h
Cannot praise the staff of Promptmove highly enough. They impressed me with their knowledge of the market, and I believe got the best price possible. They were dedicated and hands on, keeping my sale going when there looked to be serious conveyancing issues. Would not hesitate to use them again.
Thank you!... Read more
Seller
27th Jul 2021 (3 years ago)
my experience with promptmove has been excellent as of the help I received with any problems I had with the property... Read more
Tenant
27th Jul 2021 (3 years ago)
A Mehrabi
I lived at Prompt Move property for more than a year. I found them quite helpful whenever needed also issues were sorted as soon as they were reported. The deposit was paid back on time... Read more
Tenant
26th Jul 2021 (3 years ago)
A Syed
(Translated by Google) The worst real estate service I have ever encountered in my entire life.
The staff, incompetent in every way.
Training as a real estate agent does NOT exist.
They work in flagrant illegality, even bordering on criminality.
(Original)
El peor servicio inmobiliario, que me he topado en toda mi vida.
El personal, incompetente en todos los sentidos.
La formación como agente inmobiliario NO existe.
Trabajan en la flagrante ilegalidad, llegando a rozar la criminalidad.... Read more
4th Jul 2021 (3 years ago)
A K
Promptmove were able to secure me an apartment that i really liked.
I found their service excellent , they are very professional.From my experience they always seem to put their customers first.I would highly recommend promptmove to anyone and will definitely be using their services again in the future.... Read more
18th Jun 2021 (3 years ago)
G Kamal
Great service from Umar & his team at Promptmove. Rented a property through the agency and highly recommend to all tenants. Dealt with all my issues promptly.... Read more
Tenant
15th Jun 2021 (3 years ago)
R
Promptmove have provided me with an exceptional service and made my "buying experience" hassle free and smooth! With every question, query and worry I had the team were so accommodating and patient. My agent specifically, Umar Aqeel has been fantastic in keeping me updated and informed in every matter throughout the process. I recommend everyone to use promptmove as their next estate agent! Once again, thank you promptmove!... Read more
Buyer
9th Jun 2021 (3 years ago)
M Jewellers
Promptmove have been managing my all my properties for over 5 years.Amazing team very Helpful most of all very honest...Always recommed to my friends... Read more
Landlord
21st May 2021 (3 years ago)
A Begum
Excellent customer service, very professional and informative.... Read more
12th May 2021 (3 years ago)
Z ahmed
Promptmove have been very efficient in finding me tenants for my property. I can not fault thier service and Highley recommend thier business to any Lanlords out there.... Read more
Landlord
12th May 2021 (3 years ago)
R Khan
Very good service... Read more
8th May 2021 (3 years ago)
M Hou

All i can say about Promptmove is 3 words Amazing, Amazing, Amazing blown away by the experience me and my family had from them from the secound we viewed the property they have been professional and caring through out our experice renting the property from them. Also they have been so well organised as a business which made me and my family feel very comfortable. The staff all have been extremely fantastic i can not thank them enough, for 9 months we have been looking for a property we have visited many agencies and staff and none of them come close to the agency like promptmove or there amazing staff its with out a doubt the best agency you will find in luton nobody else comes close .
And i wanna say a big big big thankyou to Mr. Adnan who i have no words to describe but has been astonoshing from day one so caring, professional, and organised from the moment i met him his service was absolutley incredible thank you ever so much for everything you have done for me and my family it means alot.... Read more
Tenant
23rd Apr 2021 (3 years ago)
A Kazmi
Rented a house through Promptmove. They have an excellent service. Always a quick response from Adnan who helped us alot in solving our issues just within a day. I would highly recommend them.... Read more
Tenant
9th Apr 2021 (3 years ago)
S Yerraguti
These people got moved us into a new flat just in 3days. Very quick and reliable service.
Thanks to whole team of Prompt Move.... Read more
Tenant
9th Apr 2021 (3 years ago)
S reddy
Best property dealers in Luton... good service... Read more
7th Apr 2021 (3 years ago)
L Mazy
I had a great experience moving with Adnan from Promptmove, a very professional and straight forward process, very responsive and helpful. - Aaron... Read more
2nd Apr 2021 (3 years ago)
S Khan
I received a high quality professional service, Aqeel and Umar are very helpful and are always willing to do the very best for their customers. No matter what day or time it is always there to help. I highly recommend Promptmove to everyone.... Read more
26th Mar 2021 (3 years ago)
Q Javed
I received a high quality professional service, a responsive and timely information regarding my tenancy application. I was fully briefed on the relevant details in a pleasant friendly environment.... Read more
Tenant
23rd Mar 2021 (3 years ago)
D Holder
I have to say how grateful I am for Prompt Move and the excellent service I have received from them.
They have been really helpful and attentive throughout, finding me the perfect property and keeping me updated throughout the whole process.
A special thanks to Adnan and Fezal for thier dedication and professionalism.
I would recommend Prompt Move to anyone looking for a tennency.
Five stars.
Thanks guys.... Read more
Tenant
22nd Mar 2021 (3 years ago)
S Oli
Review 1
Brilliant customer service by Adnan. Thank you once again. Rent a house is very stressful but you make it very easy for us. Hopeful we will get same service throughout our tenancy agreement time and so on.
Reviews 2
Coming....... Read more
Tenant
22nd Mar 2021 (3 years ago)
R Chowdhury
They are really very good. Friendly & so helpful. We were with Promptmove almost 3 years. As a landlord we never had any problems with them. Thanks to all staff for makings our journey so relaxing as a landlord. Now we are selling our property but we wish you to very bright future. We will remember you as a good memories.... Read more
Landlord
13th Mar 2021 (3 years ago)
P Lonappan
Service are excellent and worth call them , my experience I can give 5 stars, the good thing when I call Adnan he never said will sort it out tomorrow, all done On same day and well experience staff , very much helpful and much appreciated thanks... Read more
11th Mar 2021 (3 years ago)
A AZIZ
Super letting service for years. Even from Australia, apartment service, promoted and let very quickly. Recently let. One week, start to finish at asking price. Can't praise them enough. Highly recommend using the team at Promptmove.... Read more
Landlord
10th Mar 2021 (3 years ago)
I dali
Promptmove team were really professional and were ready to provide the best experience for their customers, I would recommend them 100%... Read more
9th Mar 2021 (3 years ago)
G Tzafi
They guy that he help us do the contract for the house was very helpful nice everything was explain to us perfectly have to say very good service from promptmove team... Read more
9th Mar 2021 (3 years ago)
C O'Reilly
Adnan dealt with myself and my partner moving into a rented property. The service was excellent and responsive and he and the entire Promotmove team were and continue to be a pleasure to deal with.
5*... Read more
Tenant
5th Mar 2021 (3 years ago)
P Casey
Great service and very professional !!!... Read more
5th Mar 2021 (3 years ago)
C Stone
Brilliant customer service by adnan, thank you.... Read more
23rd Feb 2021 (3 years ago)
K S
Started renting property through Aqeel, very helpful.... Read more
Tenant
22nd Feb 2021 (3 years ago)
I used Promptmove for a full agency service for the rental of my flat for over 1 year and also for the recent sale of the flat. Their full service was great, they took the hassle out of renting/problems/fixing/tenants/listing and also for the full marketing and sale of the flat. A professional and reputable Agency in Luton.... Read more
Tenant
4th Feb 2021 (4 years ago)
M Kalam
Adnan helped me efficiently... Read more
26th Jan 2021 (4 years ago)
M Cristina
Umar is the best letting agent ever????????... Read more
Landlord
25th Jan 2021 (4 years ago)
A Singh
Adnan was very helpful dealing with the issue I had with my landlord. He dealt with is very professionally as first the landlord refused to deal with the issue but then agreed after Adnan dealt with the query . Thanks Adnan .... Read more
Tenant
22nd Jan 2021 (4 years ago)
A Jao
Amazing staffs and great communication. Very considerate and friendly????????. My fav is Umar????????????????????????He's a star? super pleasant and always ready to help????????... Read more
22nd Jan 2021 (4 years ago)
A Rahman
Shoutout too Umar and his team for doing such a exceptional job by helping us out. Always on job no matter the time and place as you'd all know its difficult to find these days
day. 10/10 service. Highly recommend ????... Read more
19th Jan 2021 (4 years ago)
S kingdom
Very helpful and Professional staff. Great experience dealing with agency. Specially Adnan Hussain been very helpful and Professional he helped us alot in getting our drem property in no time. It was so much easier than i anticipated.... Read more
19th Jan 2021 (4 years ago)
S shahid
Adnan Hussain Really helpful person and kind and polite.
He made so easy for us to rent the property we really appreciate his work and efforts.
Really thankfully to Adnan... Read more
Tenant
19th Jan 2021 (4 years ago)
Y sawan
Thank you very much brother Adnan .
I am giving you this feedback because
I am very impressed of your services .
????????????????????????????????????????????????... Read more
11th Jan 2021 (4 years ago)
H Mirza
Promptmove has a professional and friendly team and dealt with many difficult issues with integrity. Any issues I had at the property were immediately taken care of. The team kept me informed prior to any work to be carried out along with time frame and potential delays. The quality of work was notable given all tradesmen were certified professionals and conscious of keeping on their masks and sanitizing what they had been working on.
Overall great experience and highly recommend Promptmove the team here lead by Aqeel really made me feel valued and well taken care of.... Read more
Tenant
9th Jan 2021 (4 years ago)
J khan
Adnan was extremely professional and efficient in his work. Made the whole process of this tenancy stress-free and easy for me and my family. He was helpful, attentive and kind at all times with his words. Would definitely recommend Promptmove. Thank you Adnan for all your help!... Read more
Tenant
9th Jan 2021 (4 years ago)
R Bodea
Very prompt,responsive and professional.Definetely recommend this agency.... Read more
9th Jan 2021 (4 years ago)
T Dei
Excellent customer service and they were very dedicated in giving me the best satisfaction for my money....... Read more
30th Dec 2020 (4 years ago)
S peace
Been renting with the for nearly 8 years can't fault them nothings ever too much always friendly and polite. Made me feel like the house is a real home
Also recently changed to a bigger house the whole team were amazing and helpful can't fault them.
Thank you umar adnan & aqeel... Read more
Tenant
30th Dec 2020 (4 years ago)
K Rahman
Good service. Responsive and speedy service. 5 stars.... Read more
24th Dec 2020 (4 years ago)
A Sajid
great service provided by property manager Adnan, very professional and always willing to help in all matters. I would highly recommend Prompt Move to all my friends and family members.... Read more
16th Dec 2020 (4 years ago)
S Ahmad
I made an application to rent one of their properties and was booked in for a viewing on the same day! Paid the deposit the next day and within two days the whole process was complete and we were ready to move in!
The service was very efficient, fast and reliable and Adnan and Umar did their best to help us get the property! Especially Adnan has been really patient in organising all the documents and putting up a good application!
I can say that they really provide a personalized experienced taking people's different circumstances into account, and are flexible in the way they try to help potential tenants, which is really hard to find these days!
Thank you guys I really appreciate your hard work!... Read more
Tenant
8th Dec 2020 (4 years ago)
Akik
Umer worked really hard. Our first home through Prompt move. ????... Read more
Buyer
4th Dec 2020 (4 years ago)
S kavanagh
Promptmove have been great to work with! Umar especially who manages our property is always quick to respond, attentive and goes above and beyond in dealing with matters.... Read more
Landlord
21st Nov 2020 (4 years ago)
M Idrees
Mr Aqeel has been an absolutely wonderful estate agent to deal with. In fact he has been/is still our all-time best estate agent that we have dealt with in many years. He has always been instantaneously responsive, even our weekends; curteous; knowledgeable; efficient and reassuring.
He really is a credit to Promptmove! I would recommend him to anyone wishing to retain the service of an estate agent in Luton!... Read more
20th Nov 2020 (4 years ago)
A Jahangir
The whole team have been fantastic from start to finish, and Umar is a top man very polite and helpful I could not wish for a better service,and would use again in future.... Read more
18th Nov 2020 (4 years ago)
A Hayat
They communicate promptly and do not leave you hanging. They also endeavour to help which is always warming... Read more
17th Nov 2020 (4 years ago)
R Crisp
I spoke with Umar Aqeel yesterday. Extremely polite and professional but very friendly and personable too. Together we resolved the issue promptly - great teamwork :) You put a smile on my face, thank you Umar.... Read more
12th Nov 2020 (4 years ago)
A Feerick
Promptmove are a nice friendly and very professional Company.
They let our properties "Promptly" as the name implies. They also deliver a very personal service which is becoming increasingly difficult to find now days. Would definately recommend.... Read more
Landlord
3rd Nov 2020 (4 years ago)
G Edward
Great staff,they were friendly and very helpful( Adnan and Umar nice guys).pls check prospective properties to see that its in good condition b4 tenants move in.... Read more
Landlord
2nd Nov 2020 (4 years ago)
G Butt
Very efficient, professional and excellent service. I am using Promptmove for almost fours , never have any problem with anything.
I will say 10/10... Read more
29th Oct 2020 (4 years ago)
M A
Very professional people. Adman and Umar were excellent in their customer service. Would definitely recommend the agency.... Read more
26th Oct 2020 (4 years ago)
T king
Needed help with moving house. Office staff, Umar & Adnan, were very helpful. Would highly recommend to all tenants looking to rent in Luton.... Read more
Tenant
26th Oct 2020 (4 years ago)
T Sivam
Staff was very helpful and sorted our home issue within an hour!... Read more
20th Oct 2020 (4 years ago)
C Lili
Been using promptmove for a while now as a tenant. Wow Mr Hussain & Mr Miran are flawless in customer service, and ensuring my needs are met. Great guys !... Read more
Tenant
24th Sep 2020 (4 years ago)
L Fact
As a landlord client, Promptmove's professional service is second to none. Mr Aqeel Saqlain and his entire team are very cooperative and have always helped me in every aspect.
I definitely recommend Promotmove to everyone.... Read more
Landlord
15th Sep 2020 (4 years ago)
K Kk
Recently I moved to a different address I was looking for a bigger house in a resonable location. My 2 kids is grown up and they needed their own rooms. I contacted PROMTMOVE to help me. I was not wrong to choose PROMPTMOVE. Two young gentlemen name Umer and Adnan helped me from the day one. They were responsible professional and main things is they were keeping their words. I don't know who is going to read my review but I can recommend this organisation to anybody. A hidden jem.. I. Alam... Read more
12th Sep 2020 (4 years ago)
S Anjum
Excellent service at Promptmove. Umar is very efficient and helpful. Great team and service. Would definitely recommend!!!... Read more
12th Sep 2020 (4 years ago)
M Ibrahim
Fantastic service!
Adnan & Aqeel was very helpful, extremely professional, prompt and efficient.
I would definitely recommend Promptmove.... Read more
7th Sep 2020 (4 years ago)
A Martin
Mabe for some people is a good agency but for me didnt pass my expectations of the level that customer service is and how no one replying even after 2 weeks ???? what i think is a big joke but mabe in the near future they will improve... Read more
29th Aug 2020 (4 years ago)
B Ajaib
I have been using Promptmove for 2 years and a half. Their services are amazing and they are really professional. I'm a tenant and whenever I had problems in my current apartment, Umar who is my property manager replied quick and kind and solved those problems perfectly. If I need to move to another place, I will choose a property which is managed by Promptmove again.... Read more
Tenant
28th Aug 2020 (4 years ago)
I have been using Promptmove for 2 years and half. Their services are amazing and they are really professional. I'm a tenant and whenever I had problems in my current apartment, Umar who is my property manager replied quick and kind and solved those problems perfectly. If I need to move to another place, I will choose a property which is managed by Promptmove again.... Read more
Tenant
28th Aug 2020 (4 years ago)
A Onyejiuwa
Adnan was amazing at securing new tenants ready to move in just a day between the old tenants moving out. He ensured a smooth transition, ensured repairs were dealt with and communicated with me every step of the way. As a landlord you couldn't ask for a more professional, efficient service. Thanks... Read more
Landlord
27th Aug 2020 (4 years ago)
G Krishnamoorthy
Friendly and kind team, very helpful, great place to get a house from, was served by adnan.... Read more
25th Aug 2020 (4 years ago)
KIwi
Adnan was amazing ,he was super friendly ,attentive and payed extra attention to my every requested guarantee a smooth process .will 100% recommended and he is definitely an asset to your team ????????... Read more
25th Aug 2020 (4 years ago)
E Dushku
I am very happy ,with everything the house that we got and the service was excellent we worked with Adnan a very very friendly staff that helped a lot. I definitely think they are one of the best house agents. I definitely recommend.... Read more
25th Aug 2020 (4 years ago)
Promptmove were an outstanding team that achieved a great result for us and were very professional and capable in a difficult selling environment. Having bought from them, we knew the potential buyers of our place would be greeted with an agent that was passionate about what he was selling, was honest and diligent and was very knowledgeable about the entire market. We would highly recommend the Promptmove team.... Read more
Seller
20th Jul 2020 (4 years ago)
H Zaman
Promptmove were an outstanding team that achieved a great result for us and were very professional and capable in a difficult selling environment. Having bought from them, we knew the potential buyers of our place would be greeted with an agent that was passionate about what he was selling, was honest and diligent and was very knowledgeable about the entire market. We would highly recommend the Promptmove team.... Read more
Seller
20th Jul 2020 (4 years ago)
K Jatha
Great person ????... Read more
12th Jun 2020 (4 years ago)
M Uddin
Great experience with Adnan, he was super friendly and helped me with every step of the way. Letting departments aren't usually this helpful in my experience so it was a breath of fresh air! Adnan wore PPE clothing whilst showing me the property and made sure our demands were met at the property.... Read more
11th Jun 2020 (4 years ago)
5 Stars!
Fantastic service from the start. Umar, Aqeel & the Team did everything we could have asked for. Our house was let within 2 weeks of marketing at the price we wanted to achieve. Umar kept us up to date all the way through.
Aqeel was fantastic with all the chasing and we even managed to let and complete safely following government guidelines during COVID 19. I would strongly recommend using them to family and friends.
Thank you all once again.
All the best.... Read more
Landlord
31st May 2020 (4 years ago)
A Neville
The guys were extremely helpful and would use again!... Read more
30th May 2020 (4 years ago)
R Constantin
(Translated by Google) Theft agent
(Original)
Goid agent... Read more
19th May 2020 (4 years ago)
Communicative, competitive & realistic with current market. I recommend Promptmove if you're looking for someone to secure a tenant for you.... Read more
Tenant
21st Apr 2020 (4 years ago)
S Todorovic
Worst experience so far!
I've been staying in a hotel for 2 weeks because of this agency!!!!
Night before I was supposed to move into a new flat, ( after I payed 5 weeks deposit and was packed to leave place where I was living till then) I've got a message that there were some issues with landlord, and probably I won't be able to move in. I've been waiting about a 2 week, meanwhile staying in a hotel, with all my furniture left in a public storage!
They were lying all the time that I should wait 2 more days, and than 2 more...
People like that would't ever get a 5 star reviews, it's clear they're writing them BY THEMSELVES from fake profiles. They're professional liars and I highly recommend AVOIDING THEM!!!!!!!... Read more
Tenant
12th Apr 2020 (4 years ago)
M Ahmed
Very happy with the service provided, professional, quick and beyond my expectations. Very well done to the team and Promptmove. I would definitely recommend this agent and in particular, Umar, who was always polite, courteous and understood our needs.... Read more
20th Mar 2020 (4 years ago)
J Ahmed
We have been working with Promptmove for a number of years. Umar and his team are so professional. They are not the cheapest letting agents but in our opinion they are the best. They always find good tenants for us and the current, lovely tenants were in the property within a week of it being advertised and are really delighted to be there, We would have no hesitation in recommending Promptmove to you, whether you be a landlord or a tenant.... Read more
Landlord
16th Mar 2020 (4 years ago)
C Rosca
Cant describe where to begin, working full time and trying to manage viewings . Saw this property and wasnt too sure. The agent Ibrar was friendly and full of knowledge about the property and surrondings. Walked out reserving the property within five minutes. Paper work wasnt a hassle and the whole process was perfect. Friendly team !!!!... Read more
16th Mar 2020 (4 years ago)
We have been working with PromptMove for a number of years. Aqil and his team are so professional. They are not the cheapest letting agents but in our opinion they are the best. They always find good tenants for us and the current, lovely tenants were in the property within a week of it being advertised and are really delighted to be there, We would have no hesitation in recommending PromptMove to you, whether you be a landlord or a tenant.... Read more
Landlord
16th Mar 2020 (4 years ago)
We have been working with PromptMove for a number of years. Aqil and his team are so professional. They are not the cheapest letting agents but in our opinion they are the best. They always find good tenants for us and the current, lovely tenants were in the property within a week of it being advertised and are really delighted to be there, We would have no hesitation in recommending PromptMove to you, whether you be a landlord or a tenant.... Read more
Landlord
16th Mar 2020 (4 years ago)
Promptmove were Professional, very organised and methodical. The result we achieved
with our house hunt far exceeded our expectations and would not have been possible without such a strong team. What a joy to work with this excellent organisation. Our expectations were exceeded at every stage of the relocation assistance process. The in-depth knowledge and fantastic communication by every member of the Promptmove team made our experience as easy as it could have been.
Like... Read more
Tenant
11th Mar 2020 (4 years ago)
quickvisit1
Umar was amazing to deal with. He was incredibly helpful, and made sure we has everything necessary to complete a smooth house move. They're all friendly and polite in the office. I would highly recommend them.... Read more
22nd Feb 2020 (4 years ago)
Promtmove for renting - From start to finish Promptmove provide an excellent service. The manager and staff are very knowledgeable and friendly. Nothing is a problem and they work with you to ensure that your property is marketed correctly. All viewings are accompanied by one of the staff and was given weekly feedback. Highly recommend.... Read more
Landlord
20th Feb 2020 (4 years ago)
We have been renting out our property with Promptmove for over three years and are extremely happy with the service we receive.
We have dealt with Umar. He has been fantastic. Today he made a couple of suggestions and then replied within two minutes!
Promptmove is an extremely efficient company and I would strongly recommend them. They are friendly, professional and have lots of practical advice and solutions... Read more
Tenant
20th Feb 2020 (4 years ago)
B Cuni
Amazing staff, Umar really helped us out and was really Jones about the house we rented and what we needed to do to make it a home. Couldn’t praise the service Promptmove provided enough, many thanks guys!... Read more
Tenant
18th Feb 2020 (4 years ago)
F MOHAMED
We have been renting out our property with Promptmove for over three years and are extremely happy with the service we receive.
We have dealt with Umar. He has been fantastic. Today he made a couple of suggestions and then replied within two minutes!
Promptmove is an extremely efficient company and I would strongly recommend them. They are friendly, professional and have lots of practical advice and solutions... Read more
Landlord
15th Feb 2020 (4 years ago)
S Shah
Amazing staff. Aqeel really helped us out and was really honest about the house we bought and what was needed to do it. Couldn't praise the service Promptmove provided enough, many thanks guys!
Saleem... Read more
Buyer
13th Feb 2020 (4 years ago)
M Malele
(Translated by Google) Impressive service. Very nice staff who show that they care and take you seriously when you need help. Strongly recommends everyone.
(Original)
Imponerende service. Svært hyggelige medarbeidere som viser at de bryr seg og tar deg på alvor når du trenger hjelp. Ambefaler alle på det sterkeste.... Read more
12th Feb 2020 (4 years ago)
J McGiff
Excellent customer service, always returned calls and replied to emails same day, excellent letting progression, always polite and friendly. Highly recommend.... Read more
Landlord
6th Feb 2020 (5 years ago)
S okorie
The warm reception recieved is highly remarkable.
Umar/ibrar, made the process so smooth.
Thanks for your notable service.... Read more
1st Feb 2020 (5 years ago)
M Duru
Great customer service from the team. Smooth communication aswell from initial contact to contract signing.... Read more
1st Feb 2020 (5 years ago)
T Claudiu
Viewed a property with Umar. Picked me up from the station, great agent. Look forward to living in the property.... Read more
1st Feb 2020 (5 years ago)
F Ahmed
I been looking at properties for weeks and did not have any luck. However contacted prompt move where I spoke to ibrar who was very helpful on the phone and suggested a property to view which I ended up liked.
Ibrar explained the process to me and ensured that all our answers were answered and made the whole process easy and is definitely an asset to prompt move and went beyond what was expected of him
I am pleased to announce we have moved into property and would highly recommend them.... Read more
Tenant
31st Jan 2020 (5 years ago)
M Peach
Very professional service from Ibrar who kept us up to date with progress on our agreement, was available to answer any questions which we had. Looking forward to working with these guys again in the future if we look to move.... Read more
31st Jan 2020 (5 years ago)
R London
Fantastic team. Nothint was too much trouble for any of the staff. They took all the stress out of the process. Would highly recommend them....... Read more
27th Jan 2020 (5 years ago)
A Rashed
Promptmove estate agency's manager Umar has advertised my property in Luton for one week only and let it for a good rent price, it is been very short process it was only one week in the market and tenants have moved in, amazing service, precise, honest and very relaible estate agents.... Read more
Landlord
21st Jan 2020 (5 years ago)
H hadek
(Translated by Google) You are very good and also honest
(Original)
Siete bravissimi e anche oneste... Read more
16th Jan 2020 (5 years ago)
T Ahmed
Really impressed at the service provided by Promptmove and the team. All the P's: professional, polished, proactive and prompt! Feel they worked really hard for me, kept me informed and settled my nerves!... Read more
16th Jan 2020 (5 years ago)
A Hamid
Got 1 bedroom flat from Umar. Excellent service.dealt all issues promptly. Very helpful.. Honest and transparent, would recommend to all.... Read more
Tenant
13th Jan 2020 (5 years ago)
R Pathmaperuma
I've rented a property with Promptmove for nearly a year now and am extremely impressed with the service provided and professionalism of the team!! They provide a hassle free service (vetting of tenants, issues with tenants, cleaning of property, handling of maintenance issues, etc) and always communicate with me before making or taking any action in regard to my rental property. Most importantly my rent is always paid on time!! I definitely recommend this agency!!... Read more
Landlord
10th Jan 2020 (5 years ago)
L Romaniec
Verry good experience, All agent do the job ????
I'm very happy... Read more
8th Jan 2020 (5 years ago)
JP
Great service, nice chaps, accessible office.... Read more
7th Jan 2020 (5 years ago)
A Khan
From the very moment I contacted Umar about letting out my house I was impressed by the professionalism and level of service. The team answer calls and emails promptly, they are helpful. I think the thing I like most is the transparency and how they keep me updated with the letting progress. Promptmove have a superb team. I would recommend them unreservedly as a letting agent.... Read more
Landlord
5th Jan 2020 (5 years ago)
M Atahir
Been a tenant for 2 years and i've enjoyed my tenancy. The agents helped me a lot when i first moved from ireland with furniture etc. I recommend them highly. Please use them.... Read more
Tenant
3rd Jan 2020 (5 years ago)
R YT
Excellent estate agent. Any issue we have is resolved within a day. Very responsive. Highly recommend.... Read more
1st Jan 2020 (5 years ago)
I Safi
I'd like to pass thanks to Umar and his fantastic team for another successful let, this time for a 2 bedroom flat in the city centre. They set up a healthy relationship with us from the start and i'm glad we chose to Promptmove. Thanks again!... Read more
Landlord
30th Dec 2019 (5 years ago)
B Mustafa
I viewed a property with Ibrar last week and I must say I was impressed with his knowledge of the area and information provided, seeing as it was my first time in Luton. Much appreciated and definitely recommend.... Read more
30th Dec 2019 (5 years ago)
C Stoican
Just rented a 2 bedroom property with Ibrar Miran. Great service, picked me and my wife up from the station and even helped me even with the bills transfer. Thank you Ibrar.... Read more
Tenant
23rd Dec 2019 (5 years ago)
S A
This is my first time renting and it was made a quick and easy process thanks to Promptmove. With special thanks to Umar for reassuring me renting a property isn’t a process to be worried about. He remained professional and kept me updated throughout the process. I would recommend Promptmove‘s service...especially for someone renting for the first time like myself. Thanks for the help guys!!!!!... Read more
Tenant
22nd Dec 2019 (5 years ago)
I J
Me and my wife moved to Luton a few months ago. Our tenancy agreement was passed from another agency to Promptmove and there's only good things to say about them. One of their employees, Aqeel, who was really nice and friendly, visited us and was extremely helpful explaining everything about the tenancy agreement. We highly recommend Promptmove!!!... Read more
Tenant
22nd Dec 2019 (5 years ago)
D Daniell
I highly recommend! Good Agency.... Read more
21st Dec 2019 (5 years ago)
A alina
I good agent's... Read more
21st Dec 2019 (5 years ago)
Q Shah
I would to share our experience ‘re Umar and our letting co ordinator Umar, from start to finish from our old tenants giving notice to our new tenants moving in, the whole experience was seemless and so professional. My wife and I would have no hesitation in recommending Umar to anyone.
Qasim & Z.... Read more
Landlord
19th Dec 2019 (5 years ago)
G Arora
Umar is our relationship manager, he always responds efficiently and is super helpful and friendly! Our problems are always solved quickly. Fabulous service :)... Read more
19th Dec 2019 (5 years ago)
S Transporter
Landlord:
Recommended agency been with the agency for near enough 15 years ..never had a problem and issues with tenants always dealt with promptly. So yes I would give these guys a call if you interested in letting out your property hassle free... Read more
Landlord
16th Dec 2019 (5 years ago)
N Kuma
excellent customer service, highly recommended for tenants... Read more
10th Dec 2019 (5 years ago)
S Khan
Very Professional and friendly staff with an excellent customer service team. I have rented a house from prompt move and Mr Umar helped and guide me to settle down with peace in my house. Highley recommended estate agents.... Read more
Tenant
9th Dec 2019 (5 years ago)
S Sibtain
Umar has been absolutely amazing throughout our first renting process. He always keeps his promise and is so quidj at getting back to me whenever I call him. Thank you so much Umar! I couldn't have done this without your help... Read more
Tenant
8th Dec 2019 (5 years ago)
A Adnain
I just wanted to say thank you to Aqeel for all your help and support in assisting me to rent the house. You were very professional and helpful.
Thank you Aqeel.... Read more
Tenant
8th Dec 2019 (5 years ago)
R GAME
Umar showed us round a flat yesterday in Luton, incredibly friendly and helpful! Secured the accommodation right away, customer service in the office was also to a very high standard, would definitely recommend to all.... Read more
Tenant
8th Dec 2019 (5 years ago)
S Stoican
Rented a property myself and then recommended my friends. Friendly staff with excellent customer service and interaction.... Read more
Tenant
4th Dec 2019 (5 years ago)
E D
The staff were very helpful, always swift to respond whenever there is an issue.
I enjoyed every bit of my relationship with them and I'll recommend them to anybody.... Read more
3rd Dec 2019 (5 years ago)
G Selvam
Secured a home with them two days after viewing! Umar helped make things simple, quick and efficient. Very grateful for that. He explained the entire process to us so we're not in the dark at any point and plans to keep in open conversation with us.
Thanks Umar!... Read more
Tenant
2nd Dec 2019 (5 years ago)
S Tabani
Been a contractor for Promptmove for many years. Extremely friendly and great customer service. They are very transparent and honest. Allow all costs to be justifiable. Would recommend using them for their ethos and values.... Read more
30th Nov 2019 (5 years ago)
S tt
Amazing customer service and excellent customer experience. They really looked after me and the letting agent was absolutely fantastic. I would highly recommend Promptmove.... Read more
Landlord
30th Nov 2019 (5 years ago)
K Katechia
Brilliant experience with this agency. Received all my payments on time for many years. Look after and manage all my properties properly and I have huge confidence in their services. Great all rounders!... Read more
Landlord
29th Nov 2019 (5 years ago)
R RAHMAN
Great service. Deal with all my issues promptly. Been a tenant for years. Happy tenant. Would highly recommend to others.... Read more
Tenant
29th Nov 2019 (5 years ago)
I eleonora
(Translated by Google) I am very pleased with this agency.
They are very serious and reliable
(Original)
Sunt foarte mul?umit de aceasta agen?ie.
Sunt foarte serio?i ?i de încredere... Read more
25th Nov 2019 (5 years ago)
A Javed
Excellent service from start to finish. Honestly reassured by the team's level of expertise and knowledge. Really proved useful in letting my property. Great job guys!... Read more
Landlord
24th Nov 2019 (5 years ago)
R Asfan
Really efficient and friendly team. Customer service is excellent and they acknowledge you by remembering your name and family members. Happy to give check ups calls to see if everythings ok also!... Read more
24th Nov 2019 (5 years ago)
Z Akhtar
Recently let my property in Luton through Promptmove. Really good team of people, always available and on hand to help. Would definitely recommend! Thank You!... Read more
Landlord
22nd Nov 2019 (5 years ago)
A Tariq
Great customer sevice, have been renting our property through them for a few years now. A lovely team to deal with and are always willing to help.... Read more
Landlord
22nd Nov 2019 (5 years ago)
unknown
Very polite, excellent customer service. Usman kept me informed throughout the entire process and made everything fast and easy for me.... Read more
20th Nov 2019 (5 years ago)
C Pulak
Rented a 2 bed property. Staff have always been helpful. Highly recommend
.... Read more
Tenant
19th Nov 2019 (5 years ago)
M YT
Awesome people, especially Umar is very helpful in every situation
Recommend to all... Read more
18th Nov 2019 (5 years ago)
W ENTERTEIMENT
Spoke to Usman and Ibrar, very polite and attentive on the phone. Booked the viewing and even offered to pick me from the station. Best letting service around, would highly recommend.... Read more
18th Nov 2019 (5 years ago)
T ISLAM
Great service been a tenant for years. highly recommend using the team at promptmove... Read more
Tenant
18th Nov 2019 (5 years ago)
K butt
Moved to Promptmove from another local agent who completely messed up everything. Umar got it all sorted, from contracts to deposits and getting my rent paid. I am aboard and he kept my updated the entire time whilst getting the mess the other agent sorted out, I recommend them highly.... Read more
Landlord
16th Nov 2019 (5 years ago)
P Dratwa
Good agency! I recommend... Read more
15th Nov 2019 (5 years ago)
M Dix
Reliable, honest, receptive, competent and professional, the people at Promptmove ably span the interests of tenant and landlord.... Read more
14th Nov 2019 (5 years ago)
A WALIA
Promptmove have a comprehensive portfolio of professional services and are reliable, supportive, knowledgeable and 'prompt'.
Tenants onboarded for landlords are thoroughly reviewed giving complete peace of mind with long term tenants with good rent.
Highly recommend Promptmove for both Landlords and Tenants. Keep up the GREAT work !... Read more
3rd Nov 2019 (5 years ago)
S Zawe
Given my property to take over management as tenants were giving me hassle and a lot of legislation has come in. Great service, communication and professionalism by Umar and his team. Would recommend to all landlords.... Read more
Landlord
1st Nov 2019 (5 years ago)
V Barbakadze
Great service. Been a tenant for years. Excellent communication throughout. They deal with all my issues promptly.... Read more
Tenant
1st Nov 2019 (5 years ago)
D Saghir
The service has been outstanding from start to end. Umar From Promptmove managed to let my property within 5 days. Always kept me updated. Can’t thank Umar enough, an absolute credit to the team at Promptmove.
Can not recommend Umar enough.
Thanks... Read more
Landlord
27th Oct 2019 (5 years ago)
D Benatou
Great communication and help. Been a tenant for 3 years. Would recommend to all tenants.... Read more
Tenant
22nd Oct 2019 (5 years ago)
H Khan
A polite, helpful and highly professional agency to work with. They’ve always solved my problems promptly and are known to go above and beyond for their landlords and tenants by offering a fantastic service no matter what day or time it is. I have experienced some bad customer service from other estate agents but I am very happy that I have never experienced any issues with this team. Highly recommended!... Read more
15th Oct 2019 (5 years ago)
Eunice
Promptmove have been extremely excellent for the past 11 years have known them and would recommend them any day for excellent service delivery to customers... Read more
2nd Oct 2019 (5 years ago)
U Jay
Great Lettings Agents, really made my experiance quick and pleasent, the team are so helpful and professional especially when something went wrong with the property it was always remedied within 48 hours.
Would definitely recommend... Read more
24th Sep 2019 (5 years ago)
M Mohamed
Great service. I've been a tenant for years and would highly recommend using them!... Read more
Tenant
28th Aug 2019 (5 years ago)
A Kuliga
I had a very good experience with promptmove and people who work there are very helpfull and very good people always there when you need help.
I would recommend them to everyone.
Thank you very much for your kindnes... Read more
23rd Aug 2019 (5 years ago)
Nice people, quick and easy renting, thanks!... Read more
Tenant
31st Jul 2019 (5 years ago)
Amaad
Excellent staff and amazing hospitality. Staff are amazing and helpful such as Ibrar Hussain and Umar Aqueel . I am grateful for the help .... Read more
19th Jul 2019 (5 years ago)
M P
This is the best agency we ever had!! All staffs are very polite, friendly and helpful. Especial thanks to Mr Urban who is always ready to help and always respond our call after office hours as well which is REMARKABLE!! I still remember it was a time he was fasting during Ramadan and i rang around 8:30 yet he responded which I appreciate a lot about Mr Urban. Thanks a lot to whole team. I have already recommended to my friends and one of them is about to rent a new property from this agency!!!!... Read more
Tenant
18th Jul 2019 (5 years ago)
H S
Exceptional service from Umar and the team. They are very professional and attentive and I would highly recommend them for landlords and tenants alike... Read more
5th May 2019 (5 years ago)
W MOTORS
Great service. These agents definitely go the extra mile. With special thanks to Umar for speeding the process up for us as I moved from London with my family.... Read more
27th Apr 2019 (5 years ago)
Y mohamed
excellent experience with Promptmoveuntil now and very helpful staff pleasant and honest in all aspects.... Read more
23rd Apr 2019 (5 years ago)
J Mohamed
Promptmove have been very gentle and have been always on time as well as they pick always the best house for their clients... Read more
23rd Apr 2019 (5 years ago)
F mohamed
good communication and high quality service... Read more
23rd Apr 2019 (5 years ago)
Y mohamed
I found Promptmove always to be very responsive, very patient and very courteous, which i greatly appreciated. I also appreciated the way you kept my regularly updated, your very clear emails on market reports and the way in which you signaled in advance your thoughts as to when we may need to modify the advertised rent etc. Having my expectations managed in a calm and forwarding-looking way was very helpful.... Read more
Landlord
22nd Apr 2019 (5 years ago)
W bucknor
I'm well pleased with the service received from promtmove they got me my new flat and love it. Best agent to get a flat or house.... Read more
Tenant
13th Apr 2019 (5 years ago)
J C
Have just rented out our house after being recommended by a friend to use Promptmove. Staff were very helpful and knowledgable. We have had no issues and would now recommend them. They have given us a fast reliable service.... Read more
Landlord
11th Apr 2019 (5 years ago)
I Ali
Its the only agency where the staff are knowledgeable. The staff are are continually helpfu and have time for you. You can get the your property managed elsewhere but NOT the same level of service. Would HIGHLY RECOMMEND!!... Read more
6th Mar 2019 (5 years ago)
A Ionut
Friendly staff quick and easy to set up new property to move in
I strong recomand Promptmove!... Read more
Tenant
18th Feb 2019 (5 years ago)
S Ahmed
I instructed 4 different local estate agents and Umar from Promptmove was by far the most reactive and determined to meet our needs. Within a short space of time they had identified a perfect tenant who met our asking rent. Highly efficient, with good attention to detail, responsive to customer feedback. Without hesitation, we would use them again.
Warmest regards
Th Ahmed Family.... Read more
Landlord
6th Feb 2019 (6 years ago)
Hamza
I've been a landlord for over 15 years and i thoroughly enjoy giving my properties to Promptmove because they are transparant, and inform me about any deductions before hand unlike others. Plus they're easy to work with. I can highly recommend them!... Read more
Landlord
6th Feb 2019 (6 years ago)
M Qasim
Friendly staff, very helpful. Real pleasure to work with. Helped me let out my property with ease and found lovely tenants... Read more
Landlord
4th Feb 2019 (6 years ago)
M Yousofzai
As a customer, I have an excellent experience with Promptmove from start to end. I have found the staff very helpful, pleasant and honest in all aspects. Highly recommend Aqeel & his team at Promptmove.... Read more
4th Feb 2019 (6 years ago)
A Ghazanfar
Very helpful staff. They helped me get my first rental property in very little time and let me be stress free. Communication is quick. I will advise others to use their letting services.... Read more
Tenant
2nd Feb 2019 (6 years ago)
Q Hafeez
Great, good communication, great service, no problem at all.... Read more
27th Jan 2019 (6 years ago)
S Aslam
Excellent communication, very efficient and timely response. Agent (Umar) was always at hand to take my call and help with any of my queries. Would highly recommend to all! Thanks Again... Read more
24th Dec 2018 (6 years ago)
K Lala
Never dealt with someone so polite! Great experience with Umar and Ibrar - seamless process. A very happy tenant and glad I chose them over others. Would highly recommend!... Read more
Tenant
11th Dec 2018 (6 years ago)
D Vatra
Great service! Loved being with Promptmove and enjoyed doing business with them. As a loyal tenant, I am gutted to leave. Deposit was arrived swiftly into my account!
Special thanks to Umar.... Read more
Tenant
10th Dec 2018 (6 years ago)
M quli
The estate agents were helpful on several occasions. They tried to make issues out of small things, they were patient and professional. Thank you... Read more
3rd Dec 2018 (6 years ago)
Z Begum
Worst letting agent in the whole of Luton. They don’t have a clue what they are doing. The staff fob you off when you call their offices and the owner Aqeel is even worse.... Read more
Landlord
18th Oct 2018 (6 years ago)
A Tomorrow
Worse experience of my life was living in one of their house. They don't care about quality of living in their house and don't care about the people living in. They do care about rent money going in as soon as possible though.
Would absolutely NOT recommend to anyone.
This "company" or bussiness MUST be shut down. They have been breaking alot of rules and laws. They continue to do so.... Read more
Tenant
14th Oct 2018 (6 years ago)
S khan
Excellent service & very helpful.... Read more
8th Oct 2018 (6 years ago)
Best estate agency who have professional staff and deal with problems promptly. All deposif money was given back. Estate agencies are allowed to keep your deposit if you damage the property without having it repaired. Thankfully, this wasnt the case for me. Highly recommend this agency!... Read more
Tenant
26th Sep 2018 (6 years ago)
A Abbas
I have been a customer of this company for 10 years and i have had a great experience and the staff are excellent.... Read more
27th Jul 2018 (6 years ago)
Bolanle
They have been conducting their affairs with integrity and diligence. Always respond to my requests in the most helpful and positive manner.... Read more
30th Jun 2018 (6 years ago)
Y Saj
Rented a property recently. Was very impressed with the service from initial call to moving in. Very professional and helpful team,
would highly recommend the services of Promptmove.... Read more
Tenant
28th Jun 2018 (6 years ago)
S Urfan
Very impressed with the service. I have found all the staff to be very helpful and polite. Definitely recommend Promptmove to anyone.. 5 stars... Read more
27th Jun 2018 (6 years ago)
S Hussain
Worst letting agency I have ever had the displeasure of working with. They will try and leech as much money as possible whilst doing the absolute bare minimum in services the must be provided. Staff are unpleasant rude and unhelpful. Would not recommend to anyone.... Read more
Tenant
29th May 2018 (6 years ago)
S ????
my personal experience i would definitely not recommended promptmove at all.They are dishonest.They never give you back your deposit . Moreover they take advantage of vulnerable tenants. So in my honest opinion, worst customer service ever... Read more
Tenant
29th May 2018 (6 years ago)
Z shah
I recently had a great experience with prompt move. I have been always treated fairly and different from other state agents since 2007. For the first time I got my full deposit without a penny deduction. Outstanding service provided from all prompt move staff (specially from Mr Nadeem).I Strongly recommend prompt move to all residents of Luton. I am once again truely thankful to promptmove and my previous landlord for their brilliant service they provided to me.... Read more
Tenant
13th Feb 2018 (6 years ago)
A Rahman
Had bad experience. I advice everyone to think twice before signing the contract and also take note of the admin fee...... Read more
20th Dec 2017 (7 years ago)
H SHAHALAM
''In my personal experience i would definitely not recommended promptmove at all. They are very sweet talking cunning to deceive the tenants. They are dishonest and hardly follow any UK rules about housing. I urge Local government and other relevant government agency interfere their business practice . They deceive me with my deposit money with the help of Land lord. Moreover they take advantage of vulnerable tenants. So in my honest opinion, worst customer service ever'' !!!... Read more
Tenant
19th Oct 2017 (7 years ago)
Z Sarhandi
Excellent Customer Service. Definitely recommend Promptmove... Read more
6th Apr 2017 (7 years ago)