H Turner
Great team, Karen was amazing throughout our purchase fully recommend.... Read more
6th Nov 2024 (14 weeks ago)
Sam
I wish I had seen Simon w review months ago before I proceeded to try and purchase a property from this agents had Exactly the same experience as the review that was left by Simon w.
I have a feeling it was the same property, They did not give any information all the way up to getting a survey and structural engineers report. In my opinion Jo and her team need to stop acting like 2nd hand car sales ppl, very dishonest in my opinion... Read more
Buyer
10th Sep 2024 (22 weeks ago)
I James
I am surprised at the last review, this is far from our experience of Purbecks when we sold our property through them. Our Purchaser was also extremely happy with them too, and said they wished their own agent had been as helpful and efficient. We wouldn’t hesitate to recommend the sales team and Purbecks.... Read more
Seller
9th Feb 2024 (11 mo. ago)
S W
Gave us incorrect information about vendor at point of offer. Six weeks later we pulled out of sale as real seller would not fill in property information forms or provide any answers to questions raised. We were then told by the real seller the property is 'sold as seen.' Did not receive one phone call from the agent in the six weeks to assure us the sale was progressing smoothly. When we told them we made our offer based on a normal sale and not a sold as seen (like an auction sale) they then tried to pass the buck and put the fault towards our solicitor. Poor estate agents who lack attention to detail...Buyer beware!... Read more
Buyer
3rd Feb 2024 (1 year ago)
S Cobbold
Over the last couple of years we have used Jo and her team for two property sales and for managing a rental property. Our queries were always dealt with promptly and efficiently. On calling them they would always know exactly where they were at with the sale/let and would chase buyers solicitors/estate agents when needed and report back. They have given us reliable, straightforward advice and would often go out of their way to help. Purbecks is our go-to choice of estate agent.... Read more
26th Jun 2023 (1 year ago)
N Collett
Jo sold our last home and without her, we wouldn’t have secured our current home as the chain broke at the 11th hour. Jo went above and beyond dealing with other estate agents and solicitors to help not only us, but others in the chain effected too. Highly recommend Purbeck and Co!... Read more
Seller
30th May 2023 (1 year ago)
I used Purbecks and Co to purchase my first home alone. Everyone I spoke to was helpful and professional. I met Joy for the first house viewing made me feel relaxed and not rushed so I could spend time I needed to ensure the property was the right one for me. When going through the purchase the whole team were on hand to support me with any questions and they accompanied me to the property again so that we could take measurements during the sale process. Overall the service was friendly and prompt and I would recommend to anyone else in Stowmarket to use them... Read more
Buyer
27th May 2023 (1 year ago)
S Boughton
We have previously been a tenant through Purbeck & Co for the past couple of years. From the day we enquired about the property, to the day we moved in, and now moved out we found Jo and her team to be welcoming, friendly and very helpful.
We have recently purchased our first property through Purbeck & Co , and again we received first class service throughout. Jo and the team we're absolutely brilliant and supportive every step of the way.
Thank you so much for your exceptional service and making our first step on the ladder such a pleasurable experience!... Read more
Seller
22nd May 2023 (1 year ago)
We have previously been a tenant through Purbeck & Co for the past couple of years. From the day we enquired about the property, to the day we moved in, and now moved out we found Jo and her team to be welcoming, friendly and very helpful.
We have recently purchased our first property through Purbeck & Co , and again we received first class service throughout. Jo and the team we're absolutely brilliant and supportive every step of the way.
Thank you so much for your exceptional service and making our first step on the ladder such a pleasure experience!... Read more
Buyer
22nd May 2023 (1 year ago)
J Evans
The service we received from Jo and her staff was courteous, efficient and extremely professional - would highly recommend .... Read more
20th May 2023 (1 year ago)
J Brooks
I have used Purbeck & Co for a number of years both to purchase property and manage a tenancy. I have found their service and professionalism to be extremely satisfactory and would definitely recommend. ****... Read more
Landlord
15th May 2023 (1 year ago)
C McPherson
Dreadful estate agent. Would not trust the owner. Sold us one of her own properties whilst incorrectly filling in property forms. Proceed with caution. Go with any other estate agent than this one.... Read more
Buyer
23rd Apr 2023 (1 year ago)
Dreadful estate agent. Would not trust the owner. Sold us one of her own properties whilst incorrectly filling in property forms on purpose. Proceed with caution. Go with any other estate agent than this one.... Read more
Buyer
23rd Apr 2023 (1 year ago)
E Smith
We bought our property through Purbeck & Co and couldn't fault them. Always friendly, professional and quick to respond.... Read more
Buyer
3rd Nov 2022 (2 years ago)
J Taylor
I have sold my house with these lovely people and also rented for the best part of 7 years or so and they have been fantastic. Very helpful and friendly and understanding.... Read more
Seller
1st Oct 2022 (2 years ago)
J M
Poor experience!
Trying to purchase a property for a quick relocation. Called for info, but didn't feel confident that my request had been understood, so also emailed via a third party website.
Called the following day to be advised that they hadn't forgotten about me?!?
Had the time to read what my requirements were but no time to respond with even a quick one liner and unlikely to be able to advise me on some of the points I had requested. Estimated completion date and specification?... Read more
Buyer
4th Feb 2022 (3 years ago)
H W
I had been renting with Purbeck and Co for five years, extremely professional and great people. I had absolutely no problems whilst I was renting with them what so ever. Very quick to respond to any queries, and make you feel comfortable. Highly recommend.... Read more
Tenant
27th Dec 2021 (3 years ago)
StopBreeze®
Great service from Jo and her team. Rented our property through Purbeck's, great communication, approachable and professional. Great agency to deal with.... Read more
Landlord
3rd Nov 2021 (3 years ago)
C Parnill
Very friendly, professional service... Read more
19th Jul 2021 (3 years ago)
M Anstee
Purbecks have been my letting agent for a number of residential properties in Stowmarket for approximately nine years and I have always found them efficient, professional and courteous. They will continue to be my preferred letting agency until I sell my properties and will then use them to market them for me.????... Read more
Landlord
13th Apr 2021 (3 years ago)
S Jackson
Excellent service and expertise from all staff. Very knowledgeable in local area, and always willing to go the extra mile.
Professional photographs included as standard, attention to detail and presentation beats the competition hands down!... Read more
16th Mar 2021 (3 years ago)
M J
Amazing team, Very helpful, always goes above and beyond customer service... Read more
11th Mar 2021 (3 years ago)
S Baker
Jo and the team were excellent in the recent sale of my property, They were professional in their approach and were always at hand to deal with any questions or concerns I had, I would thoroughly recommend using Purbecks to buy, sell or rent a property. 10 out of 10... Read more
Seller
16th Nov 2020 (4 years ago)
J Gregory
Jo,Joy & Luke have been wonderful with helping me through the sale of my late mum's house .Thankyou so much (:... Read more
Seller
29th Oct 2020 (4 years ago)
J Preston
I've used Purbeck's for the 2nd time to sell now, and I've also brought through the agency. Faultless service and communication everytime, I cannot recommend them highly enough.... Read more
Seller
16th Oct 2020 (4 years ago)
N Morrison
Jo and the team at Purbeck's are awesome. I invited a number of Estate Agents in the Stowmarket area to value our property but as I was selling the house remotely I needed a company that offered a personalised service that I could trust. I'm so glad I chose Purbeck & Co as they really put their clients interests at the heart of everything they do. I would recommend them to anyone.... Read more
Seller
7th Sep 2020 (4 years ago)
L Preston
Purbeck’s in Stowmarket is absolutely fantastic, a friendly and reliable service with great selling success! We have sold a few houses through Purbeck’s and we wouldn’t hesitate to use them again. We have had other dealings with other estate agents and Purbeck’s is by far the best! We recommend them to all our family/friends and they too have nothing but praise. We can’t thank Jo & Luke enough for all their hardwork and always going above and beyond. Thank you xx... Read more
Seller
10th Aug 2020 (4 years ago)
M Ward
Having dealt with Jo, Luke and Joy over a couple of years now I have nothing but praise for them! Attending quickly to rental property problems and working safely at this difficult time!... Read more
Landlord
9th Aug 2020 (4 years ago)
J eaton
We have just sold our house through Purbeck & Co and we are so pleased we chose Jo, Luke and the team to sell our home. Luke really showcased our property with his photography and videography skills. They are all so friendly and helpful and nothing is too much. We were kept upto date all the time and found selling our house stress free. We would highly recommend and would use again in the future.... Read more
Seller
9th Aug 2020 (4 years ago)
C Archer
Absolutely brilliant! I would recommend Purbeck's to anyone and everyone. Professional, honest and polite! Without a doubt a huge 10 out of 10!... Read more
9th Aug 2020 (4 years ago)
P Hyde
Absolutely terrible service received and would never rent or buy a house from these again!... Read more
9th Aug 2020 (4 years ago)
A Reid
Amazing estate agents! Luke took beautiful photos of our home. Really knowledgeable and kept us updated.
Can't recommend them highly enough!... Read more
Seller
25th Nov 2019 (5 years ago)
C Conroy
Purbeck were very professional and offered us a great service. Jo and Luke were so helpful, knowledgeable and friendly to deal with. I would definitely recommend to use them!... Read more
8th Mar 2019 (5 years ago)
B Boi
Thank you to Jo, Luke and the team for their professional, supportive and knowledgeable approach.
We instructed Purbeck to market our property. Put simply from start to finish the team worked relentlessly to pull everything together, nothing was too much of a problem.
We would have no hesitation to “100% definitely recommend” a team who really care, take pride in their work and acts with integrity in a warm, professional approach when representing their clients.
Thank you for everything!... Read more
Seller
25th Feb 2019 (5 years ago)
A Jarvis
Great personal service! Highly recommended!... Read more
13th Feb 2019 (5 years ago)
L Lawley
I have always found Purbecks to be extremely helpful with my rental property, they deal with any issues promptly and satisfactorily! Would highly recommend them for lettings or selling and buying a property ????... Read more
Landlord
13th Feb 2019 (5 years ago)
T Waterton-Duly
Professional, helpful and knowledgeable. A different class of estate agent and one that lives up to its name of “An estate agent with integrity”.... Read more
13th Feb 2019 (5 years ago)