B Day
Highly, highly recommend to anyone looking for an estate agents to use these guys. They are in a different league to other estate agents, have the loveliest team of people and really care about your house sale of purchase from start to finish! I would use them again in a heart beat... Read more
17th Dec 2024 (7 weeks ago)
A Stevens
Abigail was amazing!! The first 90% of our purchase went very smoothly and Abigail kept us informed at all times. The last 10% was chaos due to our unreasonable vendor but Abigail went above and beyond to do her best to smooth things over and keep things progressing. I know this involved very many emails and phone calls and some late evenings. Thank you so much Abigail for getting us over the line! When it all felt like it was going to fall apart you saved the day... Read more
Buyer
23rd Nov 2024 (11 weeks ago)
P Regan
We spoke to a lot of estate agents in Hitchin regarding our house sale before ultimately deciding on David and his team. We are extremely happy with our decision. Putterill's did a great job of marketing our house, keeping us informed and getting us the right buyer. We had originally planned on selling our house to purchase a new build in Hitchin. We subsequently changed our mind and went with a different house. This dragged out the process (our doing) but the team were very understanding and patient. Shirley in the office was a delight and Abigail in the sales progression team did a great job in finally getting us across the line (despite lots of hurdles thrown our way at the end). We will for sure be recommending Putterill's and wish everyone there all the best.... Read more
Seller
18th Sep 2024 (20 weeks ago)
R Hawkins
Thank you Putterills for dealing with the sale so efficiently. Much appreciated...... Read more
Seller
5th Sep 2024 (22 weeks ago)
K Liparoti
David and the team were very effective and efficient going from house listing to offer within 10 days. The team were easy to contact throughout, very attentive and responsive. I would highly recomment Putterills - Hitchin... Read more
Seller
19th Apr 2024 (9 mo. ago)
L Ballance
An incredible experience buying our first ever home. David and Shirley were attentive, responsive and made the whole process a breeze. I could not recommend more. Thank you to them both and the Putterhills team! We can't wait to move into our new place.... Read more
Buyer
15th Dec 2023 (1 year ago)
T Priddle
I purchased my property recently from Putterills and I was very impressed with the service I received.
I was regularly kept up-to-date with relevant information.
They made a stressful time much easier thanks to there professionalism.... Read more
Buyer
8th Aug 2023 (1 year ago)
W GD
Very friendly and helpful. Easy to get hold of. Excellent photos. Thoughtfully put together details.... Read more
30th Jul 2023 (1 year ago)
O Gron
Not very informative, expect to be kept in the dark without any updates unless you chase them 24/7 for an update, they wont give you a call back if you ask, if you put an offer in for a rental, expect bidding wars on rental properties on their applications and no updates. Face to face customer service was good on viewings though ????????... Read more
14th Mar 2023 (1 year ago)
B Derrick
I had a good experience as a first-time buyer with Putterills. I spoke with Charlotte many times on the phone and email. She was very helpful and quick to respond.... Read more
Buyer
2nd Oct 2022 (2 years ago)
A T
Putterills dealt with the sale of our property. We received a professional friendly and transparent service. They facilitated many viewings and professionally dealt with negotiations when offers were made. The process, despite a small chain was slow. This was not the fault of Putterills but for their part they kept me updated and did what they could to influence progress despite the issues being out of their control. I have no hesitation in recommending Putterills.... Read more
Seller
9th Apr 2022 (2 years ago)
Hannah
I started renting a flat through Putterills Hitchin a few months ago and I could not be happier with the service I have received. I have never rented on my own before so felt unsure about many aspects of the process. The staff at Putterills (namely Natalie and Janine who deal with my correspondence) have been so patient, kind and supportive throughout the entire process. No query or question (even the ones I look back on now and cringe about!) has ever been too much for them, and they've always gone above and beyond with their help and assistance.... Read more
Tenant
11th Sep 2021 (3 years ago)
We never really felt ‘connected’. Lack of real communication and never felt that anything was really happening. Poor communication. No direct contact. No liaison and no discussion of strategy, current or projected, no forward planning. Poor and backward technological involvement. Disappointing. Pretty much redial feedback. Not sour grapes, just as it was.
We have used Putterills to sell all our houses from Hoo Park to our current house, good pricing and great professionalism, but we didn’t realise it was now franchised.... Read more
Seller
31st Aug 2021 (3 years ago)
J Wild
Our experience with Putterills during our sale was first class. Sound advice throughout. They made great efforts to keep us informed and saved the day when our first buyer pulled out. Honestly I would give them 10 out of 10 based on our experience.... Read more
Seller
17th Jun 2021 (3 years ago)
S Lloyd-Hughes
Great experience with Putterills selling and buying at an exceptionally busy time in the market. They were fantastic and professional with getting our house sold. But I hadn't realised that that's only a small part of the job of an estate agent. Their dedicated post-offer team member helped us to navigate an awful solicitor and kept us moving forward during various delays and frustrations. Definitely worth the few extra quid of commission versus a cheaper agent. Thanks to the whole team!... Read more
Seller
15th Apr 2021 (3 years ago)
A Carty
Don't waste your time. Used online chat to try and find out about fees for selling, but was not able to book valuation or find out fees by online chat. Putterills called back several days later. Lack of availability for valuations. Refused to share fees for selling over the phone. Next day Putterills phoned to move the planned valuation visit. Eventually received quote for 2.5% fees. Time wasters and Jokers - use someone else!
Edit to clarify - Putterills quoted my partner £4000+vat fee on £190,000 property (2.53%).... Read more
13th Apr 2021 (3 years ago)
L Kennard
I have moved house a number of times but my experience with Putterills has surpassed all previous ones.
Nick, Helen, James, Alex and the rest of the team didn't just sell my house. They were proactive, friendly, reassuring and helpful, facilitating and guiding me through the process (the first time I have done it on my own).
I would have no hesitation in highly recommending them.... Read more
Seller
4th Mar 2021 (3 years ago)
L Harrington
Putterills have been extremely professional, quick to respond and friendly at all times throughout the process of selling my property. I would thoroughly recommend, and would happily use their services again.... Read more
Seller
22nd Feb 2021 (3 years ago)
I Charnley
Initial contact and marketing was very good. Trailed off as the initial point of contact left the business during the COVID-19 onset in 2020, however at later stages following challenges with the chain, were outstanding. Support and straight-talking advice during the period from offer to exchange nothing short of fantastic. Thoroughly recommended.... Read more
18th Feb 2021 (3 years ago)
J Prins
We had a really good experience with Putterills, both Alex and James who dealt with our purchase were really helpful, always quick to reply and did a lot to move all parties forward to get us to exchange. Highly recommend using them.... Read more
Buyer
18th Feb 2021 (3 years ago)
E Stone
A huge thank you to Putterills Hitchin for being extremely supportive, going above and beyond. The customer service has always been incredible, communication has been extremely clear and they have been extremely proactive throughout. I do not think I could write a positive enough review for these estate agents. It is well worth staying local!... Read more
12th Feb 2021 (3 years ago)
Max
I wouldn't recommend renting through Putterills. Lettings seems to be really short staffed so any problems seem to take an age to get fixed. They really need a better system for reporting maintenance issues.... Read more
Tenant
5th Feb 2021 (4 years ago)
B Seager
The team at Putterills when above and beyond to secure our offer and house for us. The house purchase was complicated emotionally and legally and yet James and the team guided us the whole way through to success, the communication is the best and most prompt I’ve experienced. If this was with another estate agents the sale would have fallen through.... Read more
Buyer
22nd Dec 2020 (4 years ago)
Z Balkan
Incredibly snobby.......if you're not royalty dont call!!! Perhaps they will read this and realise how they actually come across Darling.... Read more
15th Dec 2020 (4 years ago)
G Johnson
We found them to be very professional and worth it. The agent, James Evans, kept us informed about what was happening and moved the sale along, big thank you to James and Putterills... Read more
Seller
5th Dec 2020 (4 years ago)
S Giggle
Fab service and great communication, really great organisation.... Read more
6th Nov 2020 (4 years ago)
N Adkins
The team at Putterills Hitchin were brilliant from start to finish with listing our house and getting a rocky sale through. Quick to respond to queries, organised, professional, occasionally hilarious, and reassuring at difficult times. I have no doubt that our sale would have fallen through without them pushing it along and negotiating for us. During a pandemic too!... Read more
Seller
14th Oct 2020 (4 years ago)
B SALISBURY
Great service and very helpful.... Read more
13th Feb 2020 (4 years ago)
J Whicher
The best agents... Read more
4th Nov 2019 (5 years ago)
D Nicholl
Outstanding service.
I would highly recommend Putterills Hitchin to anybody looking for a local estate agent.
The process to get our house on the market was very quick and easy. Photos were great and within just a few days we had an asking price offer, from buyers who had been pre qualified and ready to go.
When it came to the sales chasing and legal process, Nick and Helen were both great at keeping us up to date, they were reassuring and professional and always at the end of the phone for a chat when things got stressful.
Worth every penny of their fee and i wouldn't use anyone else!... Read more
Seller
25th Jun 2019 (5 years ago)
L W
After having to deal with the sale of a relatives property and not being local to the area I was very pleased to have chosen Nick Wellington and his team. The sale price that he achieved was substantially higher than another agents valuation which I'm incredibly grateful. We also used the solicitor he recommended which was another great decision.
If you want good service from start to finish then I'd highly recommend Nick & his team... Read more
Seller
11th Apr 2019 (5 years ago)
R C
Nick and the team have given me fantastic advice on my home and gone above and beyond to help me achieve the best price for my home. Amazing value for money and can only recommend to anyone wanting a proactive team. A real classy outfit. Thanks again nick absolute superstar.... Read more
Seller
29th Mar 2019 (5 years ago)