A Smith
Dreadful company; unscrupulous, dishonest and arrogant. They’re only there to serve themselves. Untrustworthy and will not treat you fairly. Buyers and renters beware!... Read more
10th Feb 2025 (6 days ago)
Stonegate is a small independent estate agency and property management business. I have used them in both roles and the service has been impeccable. Their knowledge of the market in Hitchin is second to none and advice has been invaluable
What's more the right hand ( sales) always knows what the left hand (lettings) is doing which makes for excellent communication.... Read more
Seller
8th Jan 2025 (6 weeks ago)
V george
Excellent service, friendly knowledgeable staff from start to finish... Read more
5th Oct 2024 (19 weeks ago)
S Backhouse
Really friendly and helpful staff, thank you!... Read more
5th Oct 2024 (19 weeks ago)
H Busby
I've been renting a property in Hitchin managed by Stonegate Estates for the last six months and would highly recommend Stonegate Estates if you are moving to the area. Christine, Rebecca and the whole team provide a great service and are friendly, communicative and efficient in responding and resolving our concerns and questions as tenants. The move-in process was seamless and over the last six months we have felt supported by Stonegate Estates as they continue to manage the property to a high standard. Thank you Stonegate Estates!... Read more
Tenant
22nd Sep 2024 (21 weeks ago)
A Papworth
Excellent from start to finish. Cannot recommend Stonegates enough. Smooth, easy transaction throughout and they showed compassion and immense kindness due to the sale being a probate sale. Special thanks to Keith, James and Ann who were mindful of our needs throughout the whole process.... Read more
Seller
25th Jul 2024 (6 mo. ago)
Anonymous Homeseller
Good professional service. Great communication.... Read more
Seller
20th Jul 2024 (6 mo. ago)
N drummond
Absolutely the best experience that anyone could have buying or selling.... Read more
Seller
27th Jun 2024 (7 mo. ago)
mia
Stonegate Estates have been amazing. Particularly Christine has been a big help to me and my friend while we find a place to rent!... Read more
V Nugent
Helen at stonegates was amazing and nothing was to much trouble. The whole team at stonegates were always more then helpful I highly recommend them .... Read more
5th Mar 2024 (11 mo. ago)
K Vale
The service I have received within the last six months with stone gate have been impeccable. They are always at hand for anything we have needed especially during this weekend. Unfortunately, due to my own mistakes, we had an emergency and within 10 minutes of a phone call they were at my door helping me sort everything and Christine definitely went above and beyond. I could not recommend their services enough.... Read more
4th Feb 2024 (1 year ago)
P Brazier
The team at Stonegates have really exceeded my expectations as I have gone through the process of selling a property as part of an estate in Letchworth. James, Keith, Anne, et al have provided a professional and friendly service and have offered the right advice at the right time to get the property viewed and sold. I’m out of the area, based over 2 hours away, so it has been an enormous help that Stonegates have been able to offer up sound advice about the local market and also keep an eye on the house, doing regular checks whilst it was empty. Pleasure to deal with. Thoroughly recommend.... Read more
Seller
1st Feb 2024 (1 year ago)
B Robinson
We recently bought & sold using Stonegate Estate Agents therefore we are speaking with first hand knowledge of the whole process. A first class professional & friendly Estate Agent who doesn't try to over sell the product or the service however always tells as it is. Not a national organisation & being local the team's knowledge & dedication regarding the area, local amenities, prices & pricing is second to none. If you're thinking of moving home, for your peace of mind in what can be a worrying & frantic time, James & the whole Stonegate's team is the place to place your business & trust.... Read more
Seller
21st Jan 2024 (1 year ago)
B Keen'toombs
Would recommend using Stonegate. Positive experience with their agent for not only properties to buy but the rental opportunities as well.... Read more
4th Oct 2023 (1 year ago)
V McLoughlin
The Staff at Stonegate Estates were so helpful, we viewed agreed on a price and exchanged 7 weeks later. Would recommend this company without hesitation.... Read more
Buyer
30th Sep 2023 (1 year ago)
D But
Highly recommended!
Professional, knowledgable and attentive staff.
A team bursting with experience.
The sale of my old property and purchase of new property was a stress free experience due to the cheerful, proactive and patient staff.
I'm a very happy customer!... Read more
Seller
12th Aug 2023 (1 year ago)
J Brooks
Anne and the wider Stonegate team have been exceptionally helpful and gone above and beyond. Thank you!... Read more
2nd Aug 2023 (1 year ago)
G Anderson
If you are looking for someone to manage your rental property I would highly recommend that you speak to the team at Stonegates. They are very professional as well as friendly and extremely knowledgeable about the local area. As a first time landlord they made everything clear and easy providing an excellent service at a very competitive price.... Read more
Landlord
26th Jul 2023 (1 year ago)
J Landsborough
Professional, proactive and trustworthy.
Selling our house through Stonegates was handled professionally, progress-chasing faultless, communications open, responses immediate. Can't recommend them highly enough. We had quotes other agents but we are so glad we chose Stonegates.... Read more
Seller
31st Oct 2022 (2 years ago)
S Springett
Friendly service,beautiful surroundings
Delicious gluten free lime and coconut cake
Very reasonable... Read more
9th Apr 2022 (2 years ago)
A Foster
Amazing service as a renter, friendly and professional. Christine goes above and beyond for her tenants, no problems, highly recommend... Read more
Tenant
2nd Feb 2022 (3 years ago)
Z Pywell
We couldn't recommend Stonegate Estates and Christine enough. Christine helped us every step of the way and accommodated our every need which was particularly helpful as we were moving from Bristol. We are absolutely delighted with the house she helped us find. Communication was both helpful and quick and the house was finished to a fantastic standard. A great experience so far and the best estate agents I've come across yet. A great start to our move to Hitchin. Thank you, Christine.... Read more
Buyer
18th Jan 2022 (3 years ago)
I’ve been with Stonegate for years. I have had several properties to rent in various towns over the years with various agents. This letting agent is the best of them all. Christine at Stonegates takes the worry and effort out of being a landlord because of her professionalism and care. She also has enormous knowledge of problems that can arise and how to solve them . Christine will make every effort to relieve the landlord of any concerns with the tenants. I cannot speak highly of her.... Read more
Landlord
7th Sep 2021 (3 years ago)
D Cook
Great place to eat and drink and catered for all dietary requirements... Read more
28th Aug 2021 (3 years ago)
C McDonald
Very professional but also friendly, quick to reply and also very efficient in sorting out any issues we've had at our property.... Read more
Tenant
7th Mar 2021 (3 years ago)
E Red
We have had such a good experience with Stonegates! Our agent is lovely and the communication between her and us has been fab! Would 100% recommend to anyone looking to buy or rent.... Read more
4th Mar 2021 (3 years ago)
A Santos
Do not go near these people!!!!!! Horrendous experience with condescending, infantilising, rude staff who are only in it to make money. Christine Milton is an over bearing controlling infantilising nightmare and should not be allowed as much control as she is allowed! James Beard will say lovely things on the phone but is actually useless and doesn't care in the slightest beyond his fat paycheck. Reported them to trading standards and the property ombudsman. They're honestly the worst company I've ever had to deal with.... Read more
2nd Sep 2020 (4 years ago)
M Holt
We used Stonegate Estates to sell my late Father In Laws house in Hitchin. We found James and his team to be nothing but professional, and courteous providing us with valuable feedback as the sale progressed. James used his experience to smooth the way to a successful conclusion. We would highly recommend Stonegate Estates, especially if you are looking for genuine personal service.... Read more
Seller
1st Sep 2020 (4 years ago)
T Dini
Prime location in town centre with newly decorated interior and still couldn't sell it. Other estate agents were selling properties either further from the center or the train station without any issue.
Constant lack of communication from Anne + James and I had to chase every time. When I chased they seemed to blame the market or the potential buyers. There always seem to be an excuse and it's never them. I sold my property with another agent within a WEEK in the end and there was a pain in the rear as they thought they introduced the buyer and wanted a cut?... Read more
Seller
13th Aug 2020 (4 years ago)
S Cruz
Highly recommend! Christine was very helpful and very professional throughout all process!... Read more
23rd Jul 2020 (4 years ago)
J Evans
1st class service, diligent, professional and easy to deal with.
Having approached 3 letting agents in Hitchin ... Christine @ Stonegate was the standout person in terms of market knowledge, being down to earth, empathetic to our timescale (did not incessantly hassle us as others did) …. guiding us through the paperwork, helping to facilitate re-decoration and finding us a tenant in a matter of hours.
Highly recommended.... Read more
Landlord
3rd Jul 2020 (4 years ago)
A Landsborough
Due to an unexpected job change, we made the difficult decision to rent out our recently renovated 'forever home' to relocate 180 miles away from Hitchin. It was really important that we found an estate agent that we could trust to properly manage our property.
Stonegates have been absolutely that and more! Responsive, knowledgeable and reassuring. As well as super fast acquisition of really great tenants. At every stage things have been made fast and easy for us, and we feel our needs have been represented and met at every opportunity. 10/10 in every area! Fully recommend!... Read more
Landlord
26th Jun 2020 (4 years ago)
R Hogan
We decided to move in the middle of lockdown so clearly we like a challenge and it seems Stonegate does too!
Christine in Lettings, was excellent from start to finish. The whole process was seamless. Stonegate are extraordinarily professional and thorough. I’m so reassured that they’ll be looking after us throughout the duration of our tenancy.
Highly recommend!... Read more
Tenant
16th Jun 2020 (4 years ago)
M Seddon
The TOP Estate Agent in Hitchin. Friendly team, professional service and have bags of experience.... Read more
10th Jun 2020 (4 years ago)
J L
Excellent service in letting a house and navigating through 2020 pandemic issues. Responsive, knowledgeable about legal requirements, proactive and practical. Helpful with contacts for any outside contractors needed. Altogether a great experience.... Read more
Landlord
10th Jun 2020 (4 years ago)
P Evans
Viewed a property in Hitchin through Stonegate and was impressed with their professionalism throughout the process. Our viewing times were accommodated, the estate agent (Anne) was knowledgeable about all aspects of the property and ongoing communication was timely. Excellent service!... Read more
9th Jun 2020 (4 years ago)
We bought this retirement property and Stonegates team were very helpful and helped us through the process.
We had a sale fall through which could have been very difficult but we were kept Informed the whole way through.
We would recommend James and the team.... Read more
Buyer
19th Mar 2020 (4 years ago)
G Grewal
Stonegate estate agents are too bad ! Careful guys !!... Read more
9th Feb 2020 (5 years ago)
R Collins
Brilliant service from Stonegate, sold our house in a very difficult market... Read more
Seller
22nd Sep 2019 (5 years ago)
C Polo
Stonegates are absolutely appalling. The house has been on the market for nearly a year and they only (just about) managed to achieve one offer, which fell through. The fact that other houses of similar size have sold ever since (through different agents), adds to my irritation. They are incapable of being impartial and avoid contact when updates are requested. I would’ve done a much better job selling out of the back of my vehicle or from a backstreet alleyway.
Don’t bother unless you want to waste your time. There are far better and more competent estate agents in Hitchin.... Read more
Seller
11th Aug 2019 (5 years ago)
I Martin
Stonegate estate agents are far from helpful, my experience with this company is frankly a nightmare, they didn't seem to know how to discribe the property, they put a total of 3 prospective buyers through the door in 8 weeks, dispite being a desirable property.
When I changed agents immediately I had more people being in 2 weeks than stonegate had in the time with them, there reaction was to attempt to bully me which didn't work, so they put there Cheif bully DERIC BLACK on totme with threats of legal action, this was followed by solicitors letters, the place is a nightmare stay well clear, or you too may suffer.... Read more
Seller
3rd Apr 2019 (5 years ago)
L Lily
Super team of helpful people.
Always on hand to help.
Great experience.
Highly recommend... Read more
17th May 2018 (6 years ago)
S Ford
Very rude and jump to conclusions, don't give people a chance! I have been offended by this company- specifically the lettings manager Shirley!... Read more
30th May 2017 (7 years ago)