C Head
We bought a property through Randalls, Ben was great from the first viewing all the way through the process. Always on hand and going above and beyond to answer all our questions and make the purchase run as smoothly as possible.... Read more
Buyer
23rd Dec 2024 (7 weeks ago)
R Tomlin
I usually advise to look at local independent estate agents for a move, especially when selling a home that has something special about of value such as unique location or space. We chose Randall’s to handle our sale as we knew that their approach to professionally taken photos was the right one. Frankly, some EAs that take their own photos don’t have a clue how to make a property look its best. Our house looked amazing in the photos, and we were sent the original files for our memories to. I firmly believe this helped show our property to the standard we kept it.
Throughout the move Ben and Simon were very helpful and made sure progress of the sale went steadily and kept both parties in the loop throughout. Theres a personal touch as you are dealing with the same people that know the industry inside out. Randall’s definitely get a recommendation from me and I feel we made the right choice.... Read more
22nd Nov 2024 (12 weeks ago)
R Allison
I have been working with Randalls Residential Estate Agents for the sale of our property in the Hampshire/Berkshire border. The advice and customer service they have given has been first class at every stage. Their local knowledge and support during the whole process has been great and I wouldn't hesitate to recommend them.... Read more
Seller
25th Oct 2024 (16 weeks ago)
J Claydon
We had an excellent experience with Ben when purchasing our new home, on the market with Randalls. He was very communicative and kept us fully in the loop throughout the entire process. We viewed the property a couple of times and he answered all our questions comprehensively and never rushed our viewings - something we valued a lot. Thank you Ben for getting us into our new home so smoothly.... Read more
Buyer
30th Sep 2024 (19 weeks ago)
K Whitehouse
I had a really great experience with Ben and Simon of Randall’s. It was a difficult time due to the death of my mother but was made easier by the sensitive and efficient way the sale was handled. I found the advice given was honest which also really helped. I certainly recommend using them.... Read more
Seller
9th Sep 2024 (22 weeks ago)
F Rand
Simon has been absolutely fantastic to work with on our purchase. He kept us up-to-date with everything that was going on and pushed for answers from solicitors when needed. We would highly recommend Randalls.... Read more
Buyer
9th Jul 2024 (7 mo. ago)
V Doodson
Simon was excellent from the first time that he visited the property. He was highly professional and talked us through the selling process.
We were happy to appoint a family business in the knowledge that only Simon or Ben would be conducting the viewings. Detailed feedback was given following all viewings and the property sold quickly fetching a higher price than we had anticipated.
Despite issues at the other end of the chain Simon stayed calm and kept us up to date with developments. His experience and knowledge enabled him to provide a professional and personal service.
We wouldn't hesitate to recommend Randalls. Thank you Simon.... Read more
Seller
3rd Jul 2024 (7 mo. ago)
H Thompson
Randall’s have been fantastic throughout our whole process. In fact, they even found our forever home for us and arranged a viewing before it went to market- if it wasn’t for them and their knowledge and expertise we would never have found it. Communication throughout the whole process has been great, we have been kept up to date every step of the way. Simon and Ben both went out of their way to ensure we secured our home and were more than accommodating. We can’t recommend them enough. Thank you very much for all of your help!... Read more
Buyer
5th Apr 2024 (10 mo. ago)
M Baugh
Simon found us a great buyer despite the difficult domestic sale environment of much of 2023.
Simon went above and beyond what might be expected when he made an innovative suggestion to keep the sales chain intact.
This solution was great for the buyers and great for us and one which was easily implemented by the solicitors on both sides of the sale with little or no additional costs involved. Only someone with Simon’s rich experience of property transactions would have raised an option that is very rarely deployed.
In summary we wholeheartedly recommend Simon and his firm and due to his efforts all of our time and monetary objectives were met.
A seven star service.... Read more
Seller
29th Feb 2024 (11 mo. ago)
D Packham
Working with Simon at Randalls was nothing short of excellent and very reassuring.
Our situation was complex due to having to sell 2 separate properties in order to buy our new house via Randalls. It was all fine until one of our chains collapsed! Simon was amazing, always being the voice of reason and also a fantastic conduit between us and the vendors, keeping things calm and on track. Our move in ended up being rather unconventional for a number or reasons, however it was all made possible because of Simon's expertise and professional approach.
Thank you Simon, you made our stress levels a great deal more manageable!
Highly recommend.... Read more
Seller
14th Dec 2023 (1 year ago)
C Dyson
Totally professional, charismatic characters which you want when someone is showing buyers around your home. Can’t thank Simon in particular enough as he took charge of our sale and did most of the communication. Simon also was responsible for getting us across the finish line and all this during an ever changing market.
We had had a particularly negative experience with another agent and during this time I’d had many conversations with Ben who gave me his time and even though we weren’t their clients at the time. Just wished I’d used Randall’s sooner. TOP DRAWER gentlemen and agents!... Read more
Seller
28th Sep 2023 (1 year ago)
J Smith
Exceptional service, highly recommended.... Read more
21st Sep 2023 (1 year ago)
B Hodgkiss
From start to finish both Ben and Simon were fully on board with my property. Throughout the process they kept me fully updated with matters, some times over and beyond, and worked tirelessly to achieve a positive, and more importantly satisfactory, outcome for me. They cannot be praised more highly.... Read more
11th Aug 2023 (1 year ago)
L Birtwistle
Simon was absolutely charming throughout the whole purchase process. These things can be quite stressful at times but he remained calm, logical and his experience clearly shone through. We're delighted with our purchase and can't wait to call it home. Thank you Simon!... Read more
Buyer
31st Jul 2023 (1 year ago)
B Green
In what has been unusual times with the turmoil in the media about interest rates, will there / won't there be a housing crash.
Both Simon and Ben, have been with me and my family all the way in securing a positive outcome and sale. Proactive communicators, and I was very impressed how hands-on Ben was in removing roadblocks throughout the whole chain. They both understand the every changing market extremely well, you will be safe in their hands.... Read more
Seller
23rd Jun 2023 (1 year ago)
D Deane
We purchased our property through Randall's and Ben made the whole experience easy and fun ! Ben kept us informed throughout the process and always returned our calls promptly. We highly recommend Randall's Estate agents and would not hesitate to use their services again.... Read more
Buyer
23rd Jun 2023 (1 year ago)
J Price
Both Ben and Simon have a great style of engagement, and they went above and beyond managing the sale of our house and working within an ever-changing market. Their knowledge & experience is invaluable. We wouldn't hesitate to recommend them to friends and family, & will absolutely reach out in the future if we plan to sell our current home. Thanks for the fabulous service!... Read more
Seller
16th Jun 2023 (1 year ago)
S North
Absolutely fantastic service from Ben, from our first viewing to the completion date and also has helped out on things after completing, Ben always kept me up to date on everything, if I called Ben and he was on another appointment, he would call you back straight after his appointment, Ben was always on top of everything even with the solicitors, couldn’t have asked for anyone better to deal with whilst buying our new home, First Class Service, thanks Ben... Read more
Buyer
15th Feb 2023 (1 year ago)
J Grant
Randalls Residential are without a doubt the best estate agent we have ever dealt with. Friendly, realistic, trustworthy, and genuinely hard-working & with a genuine care for their clients, nothing was too much trouble for Ben and his guidance through a roller coaster ride of the conveyancing process. Throughout this highly stressful buying/selling situation, he was there to hold our hand with a smile and positive words of encouragement, all while expecting a new member to his family.
We couldn’t recommend Randalls highly enough and if we weren’t moving over 100 miles away, we wouldn’t hesitate to engage Randalls for our next house sale.... Read more
Seller
19th Dec 2022 (2 years ago)
M Relf
Hardworking, honest estate agents.... Read more
30th Nov 2022 (2 years ago)
Randall’s provided a thoroughly professional, reliable and remarkable stress-free service in selling our home. Their advice ensured that our property was pitched at the correct price which meant it sold in just a matter of days. A major part of their success is all down to the friendly and personable attitudes of Simon and Ben. We do not hesitate in recommending them and for ourselves, in using this Company for our next purchase or sale. ... Read more
Seller
7th Sep 2022 (2 years ago)
H Triggs
Fantastic and personable service from start to finish. It was a genuine pleasure to work with Simon and Ben. We cannot recommend highly enough!
Thank you Randalls!
Hannah & Tom... Read more
30th Aug 2022 (2 years ago)
S Ashworth
Ben Randall has helped us with buying our first home and has made the whole process as easy and pleasant as possible! He’s gone over and above throughout the whole process, always keeping us informed and letting us know that we can ask any questions and how to reach him. We would definitely recommend Randalls Residential Estate Agents and would hope to have them help us sell our house in the future. Thanks very much Ben!... Read more
26th Jul 2022 (2 years ago)
S Dharwar
We were very happy with the service we received from Randalls Residential, when we recently sold our house with them. Communication from them was excellent, timely and accurate, they were always very responsive and they were extremely helpful in resolving issues as they arose. Huge thanks to Ben & Simon, who are both an absolute pleasure to deal with. We wouldn’t hesitate to recommend them.... Read more
18th Jul 2022 (2 years ago)
J W
Fantastic service and very helpful with my sale. Would highly recommend... Read more
18th Jul 2022 (2 years ago)
A Dolding
We can't thank Simon Randall enough for his professionalism, kindness and support. As well as being an excellent agent, he is a true gentleman, always there with an answer to any difficulties along the way! Having worked in Basingstoke all of his life, he has an excellent knowledge of the local area, highly recommended.... Read more
18th Jul 2022 (2 years ago)
S Lawrence
Simon Randall was the estate agent for our recent home purchase…he has been wonderful. Always professional, engaging & proactive. Thank you for all your support…you were there for us every step of the way; we really appreciate all that you did for us! We wouldn’t hesitate to recommend Randall’s Residential.... Read more
14th Jul 2022 (2 years ago)
C billson
I really cannot recommend Randalls enough. We recently purchased a property though them and - to absolutely no fault of Randalls - found ourselves in a difficult chain with lots of unexpected twists and turns. Ben was absolutely fantastic at not only keeping us informed every step of the way, but also going the extra mile when needed, offering us advice and even happily offering to speak with our own buyers (!) on multiple occasions to help explain the situation at the other end of the chain.
Thank you Ben!... Read more
4th Jul 2022 (2 years ago)
J Samm
Ben was absolutely amazing. Helped make the process of selling our house as smooth it possiblycould have been. No question was left unanswered. Thanks Ben!... Read more
30th Jun 2022 (2 years ago)
C Rothwell
I will be moving into my new home next week and I can say with 100% certainty it would not have been possible without Ben at Randalls Estate Agents.
Ben is a true professional yet maintains a very personalised service and is there for any question, worry or request you may have.
At every point of the process he has kept me informed, even if there is a slight delay, he is sure to know you are aware of this.
I couldn't be happier chose to buy through Randalls and appreciate everything you have done.
Thank you for going above and beyond for us Ben!... Read more
23rd Jun 2022 (2 years ago)
CharlieMcN
Great service, professional and very proactive!!... Read more
26th May 2022 (2 years ago)
S Archer
Ben looked after the sale of our house and he was amazing. Always available to help and took a lot of stress away from us. Would recommend... Read more
Seller
26th May 2022 (2 years ago)
R Thomas
An amazing company! From the moment we met Simon he was engaging, funny and supportive. The way and speed that he engaged with us and the sellers has resulted in us securing our dream home. In a really fast paced market he was able to support us and the sellers to find a solution that worked for all and at every step has been proactive in chasing all points in the chain and feeding information back to us. Nothing was too much trouble and him and his team have been a pleasure to work with! Thanks again and I'd definitely recommend when selling or buying.... Read more
Buyer
29th Apr 2022 (2 years ago)
S Spiers
Professional, Strong Understanding local Market, Great Marketing, Tenacious throughout to sale closeout.
From the initial meeting it was clear Randalls were head and shoulders above the competition in terms of presenting themselves and their understanding of the local market, Simons advice being direct, but very valid.
Really happy with how our property was marketed which delivered immediate interest and resulting offers.
We would particularly note how tenacious Ben was in closing out the chain, keeping clear/regular communication whilst expediting the sale process . This was not an easy task given some of the issues at the bottom of the chain. Overall an excellent service and would very strongly recommend.... Read more
Seller
16th Mar 2022 (2 years ago)
T Grover
Thanks to Ben for all the help with our sale! Got us a great price for our house and managed the process well from start to finish. Would happily recommend their services and instruct them again when the time comes.... Read more
Seller
11th Mar 2022 (2 years ago)
L Brock
Simon has been brilliant throughout the whole process of us buying. He’s always been there to answer any questions and has been brilliant with letting us see the property when we’ve wanted to get tradesman’s quotes. It’s been a journey and we’re so thankful for you supporting us! Would definitely recommend to anyone wanting a local, friendly estate agent in and around Basigstoke :)... Read more
Buyer
6th Mar 2022 (2 years ago)
J Randall
We recently completed with Randall’s despite the same sir name as Simon and Ben we are unrelated. Having moved a few times in my life so far and used “big” estate agents it was a truly breath of fresh air to have an estate agent that actually cared and went the extra mile. We ended up with a little bit of a complex situation due to buying a new build but Simon handled the situation very well and kept our buyer in place. Updated are frequent and with great detail. I needed to speak to Simon outside of business hours on a couple of occasions and this was no issue at all (something you wont get from the big money machines) Simon even called us to congratulate us on the birth of our son! You genuinely wont find an estate agent that has the level of detail or the passion for making things work/the customer happy. With out doubt when it comes time to move again we will use Randall’s. The best estate agent I have ever dealt with!... Read more
Seller
5th Mar 2022 (2 years ago)
N Hearth
We chose Randalls Residential to market our family home due to being a family business who really understood the local area, property market and offered a personal service. Very strong communicators who oversaw the viewings and guided us through all the processes to achieve a successful sale. I strongly recommend Randalls Residential for all property needs.... Read more
Seller
4th Feb 2022 (3 years ago)
M Gudde
Apologies for the delayed review... Ben was the estate agent that was looking after our sellers sale ( so not my estate agent) but was almost certainly the person that got the sale completed on time. We were up against the stamp duty deadline and Bens personal commitment to pushing, checking in with everyone, getting people moving and generally keeping everyone focused was incredible. Ben always had a cool head, polite and was concise. He was very knowledgeable about processes and to be brutally honest the only estate agent I have ever heard of who actually cared and went out of his way to get the job done and properly. I would have no hesitation referring anyone to Randalls and if I were to ever move again would be knocking on his door. We exchange 2 day before the stamp duty deadline and completed the day before - genuinely don't think this would have happened without Ben. Thank you doesn't say enough....... Read more
Buyer
9th Dec 2021 (3 years ago)
D Wilmot
Simon Randall at Randall’s Residential who was the estate agent for the property we were buying in Silchester, has been fantastic to deal with, extremely proactive and highly professional, if it wasn’t for his amazing service & attention to detail, the purchase of our new home would never have happened, thank you Simon we highly recommend you and your company, thanks for all the help & support David & Samantha.... Read more
Buyer
3rd Oct 2021 (3 years ago)
G Davies
We couldn't have been more pleased with the service provided by Simon and Ben. A brilliant blend of professionalism, honesty and friendliness - just what is needed through what could have been a stressful process. Randalls delivered 100% - highly recommended.... Read more
1st Sep 2021 (3 years ago)
D Guest
Fabulous personal service! we actually found the new house we've just moved into through Randalls. We found Simon to be attentive always available, he always answered our many questions without delay. We had a slightly bumpy journey through no fault of Randalls but Simon kept it all together and we would without doubt use Randalls if we ever came to sell. An excellent family run business.... Read more
Buyer
25th Aug 2021 (3 years ago)
R Gisby
Ben and Randalls residential estate agents were superb throughout the process of buying our home. There were times when the process was challenging, but Ben was always on hand to provide the sound and timely advice to ensure the sale completed. We are so thankful for his dedication and due diligence to ensure our dream home completed. Thank you so much Randalls.... Read more
Buyer
22nd Aug 2021 (3 years ago)
A Piper
We used Randalls to sell our property in Basingstoke and Ben was brilliant. Very helpful and supportive. Was always at the end of the phone if needed. Without Ben's help we wouldn't have beaten the stamp duty holiday. Would definitely use again!... Read more
Seller
3rd Aug 2021 (3 years ago)
J Daniels
We cannot thank Simon and the team enough for all their help with our house move. One of the most stressful experiences was made a lot easier by Simon and his calm approach. Always on hand to answer questions or listen to any issues and was very balanced in understanding the needs of both parties. If we ever move house again, Simon will be the first person we call. Cannot recommend highly enough.... Read more
9th Jul 2021 (3 years ago)
R Stapleton
An excellent service from first contact to exchange, Simon and Ben were knowledgeable, helpful and professional. I would recommend Randalls without question if you want to sell your house. Great local knowledge really helped and Simon was always able to give good advice when it was needed.... Read more
Seller
14th Jun 2021 (3 years ago)
K S
We recently sold our house through Randall’s and have been so impressed with the service. Ben is personable and professional, knows exactly what he is doing and made sure we got the best out of our sale. The communication has been brilliant, easily contactable, with updates shared throughout the process and he definitely went above and beyond. We wouldn’t hesitate to work with Randall’s again - thank you Ben!... Read more
Seller
11th Jun 2021 (3 years ago)
lyetisen
We recently completed a purchase from Randalls Residential. Ben was so helpful and responsive. He handled all processes and communication very well between all parties. I would highly recommend Randalls Residential Estate Agents Ltd.... Read more
Buyer
14th May 2021 (3 years ago)
J Bailey
5* service from Ben & Randalls. Honest & timely communication, very proactive and made the process as seamless as possible. Will be calling Ben back for our next move! Highly recommend as agents - best we've used.... Read more
18th Mar 2021 (3 years ago)
D Motani
Our buying experience with Randalls Residential has been exceptional. Simon brought a great balance of professionalism, ease, speed and personalisation to our experience and helped exchange in under 3 weeks from when we viewed and that too during Covid. He went the 'extra mile' at many fronts!... Read more
Buyer
16th Mar 2021 (3 years ago)
N Wood
Without doubt, the best local agents. Both Simon and Ben handled an extremely complicated transaction for us. We benefited hugely from their local knowledge, their wise counsel and, most importantly, absolute calmness under pressure. Demonstrably both of them went more than the extra mile for us. They are both absolutely delightful to deal with and incredibly responsive and helpful. From start to finish, I could not fault either of them at all. We will definitely use them again. We achieved an incredibly quick sale, in the end, and they both know the market and got to know us personally throughout the transaction. Absolutely incredible and a really strong recommendation. You will not be disappointed or let down.... Read more
Seller
15th Mar 2021 (3 years ago)
N Savings
We recently completed on our purchase and have to say that out of all the estate agents involved in the chain, Ben was the go to for everything and worked with all of us in the chain to ensure everything went smoothly. He is highly professional and very pleasant to talk to, nothing is too much trouble! If I were to sell in the future I would definitely sell through Randall's and will be recommending them to all my friends and family. Ben we cannot thank you enough! Best wishes Nikki & Tony Savings... Read more
Buyer
22nd Feb 2021 (3 years ago)
F Drew
We recently exchanged on our property sale and purchase with Randalls having viewed a property with Ben and falling in love with it. We decided to list our property sale with him and this was honestly the best decision we could have made.
Ben had our property listed quickly, secured us multiple offers and helped us get our offer accepted by the vendor on the house we loved all within a couple of days.
He managed the sale and purchase so well he became the go-to for everyone in the chain as he was the only one proactively chasing everything through!
Randalls know the local market so well and have excellent relationships with other agents and solicitors in the area which was invaluable to us in keeping our chain solid.
Would wholeheartedly recommend Randalls to anyone and everyone, you won't be disappointed!... Read more
Seller
17th Feb 2021 (3 years ago)
H Margesson
Simon Randall has been outstanding in helping us to complete the purchase of his clients' house. His courteous and calm approach has been a great reassurance when we were faced with delays and breaks in the selling/buying chain. He was the only estate agent in the whole chain who was proactive and on top of the situation, and he kept us regularly informed. Communication with the Randall's office was also very efficient with messages being passed accurately and promptly and calls being returned as promised. The contrast with other estate agents could not be greater, and we would have no hesitation in recommending Randalls Residential Estate Agents.... Read more
Buyer
16th Feb 2021 (3 years ago)
A Zahoor
Spoke to Simon and Ben - Both extremely well spoken and respectful and have a sense of humour and personality. I must be honest, I have never heard of Randalls before but they don't need to claim to be the BEST in Basingstoke as another Competitor claims to be, they don't have to because just by speaking to them you get that feeling they care, they will provide the best care and service to you.
They are very busy but that should also tell you these guys are in demand and hard working people. I cannot wait to deal with them again and hopefully buy my first house, Honestly if you want an Estate Agents - not just from the person you call, to the Agent showing you around the whole set up is very impressive so far then contact Randalls !... Read more
15th Feb 2021 (3 years ago)
K Jubin
Excellent service from start to finish during the long 7 month sale process, always considering the interests of the client. We dealt mainly with Ben, who is very personable, pro-active and always available, ably supported by Simon as necessary in Ben’s absence. We would strongly recommend Randall’s Residential as the estate agent to handle any house sale... Read more
Seller
2nd Feb 2021 (4 years ago)
R Herd
A brilliant local family business I would recommend to anyone looking to move house.
Not only did they successfully sell our house during a very difficult year we also viewed a number of houses through them so got to experience both sides.
They have a very relaxed, friendly and insightful approach who know the local area around Basingstoke and the surrounding villages extremely well.
They were always very good and prompt getting feedback for us after viewings and were there on hand to help us with any queries at any time. Especially useful when trying to navigate the mine field of moving house from accepting an offer through to completion.... Read more
Seller
27th Jan 2021 (4 years ago)
F Cunliffe
I wholeheartedly recommend instructing Randalls for selling your property. Simon instantly made us feel that our sale was in excellent hands, and throughout the process Ben was exemplary - able to offer advice, responsive, professional, and a lovely guy in general! We would have no hesitations whatsoever in instructing them again as a vendor and would feel confident engaging with them as a buyer too.... Read more
Seller
15th Dec 2020 (4 years ago)
E Susans
We recently sold our house through Randalls and I can honestly say we had a very professional experience with them.
Our first introduction to Simon and Ben encouraged us to sell our home with them; they are very personable and straighforward, and we appreciated their professional opinion on the valuation of our house.
When we had inevitable queries to sort out Ben was very quick to act in keeping both sides informed and helping the process move on as quickly as possible.
We are very grateful to have had Randalls as our estate agents, helping our house sale move as smoothly as possible. Thank you Ben and Simon!... Read more
Seller
14th Dec 2020 (4 years ago)
D Phelan
Randalls were recommended by a friend and I couldn't be more grateful. They were knowledgeable, accessible and efficient. Ben's professionalism and patience in facilitating both personal and legal aspects of the sale of our home inspired confidence - and peace of mind! Merry Christmas and many thanks!!... Read more
Seller
14th Dec 2020 (4 years ago)
M Shelton
We have just completed on the purchase of a property in Pamber End, and everything has gone smoothly. Simon has been helpful and kept us updated throughout. A truly stress free experience!... Read more
Buyer
14th Dec 2020 (4 years ago)
A Adams
An outstanding estate agent! Randalls Residential have recently sold our property for us and provided an excellent service throughout. They could not have been more helpful and it has been a pleasure to deal with them. We can highly recommend this company.... Read more
Seller
10th Dec 2020 (4 years ago)
J Muitt
Our experience with Randalls was excellent. We purchased our house through Simon and he was very responsive and always being proactive to keep the process moving on. I would definitely recommend Randalls to anyone looking to buy/sell a home.... Read more
Buyer
8th Dec 2020 (4 years ago)
G Empringham
We have recently sold our property with Randalls, they have been professional, pro-active, courteous and work hard to get the sale and then to get the deal over the line, in spite of its complexity. In COVID-19 there have been challenges and deadlines have been stretched but first class communication from a friendly, positive agent has really made us less stressed, and well informed. They are hands down the best agents we have ever worked with, Thanks Ben and Simon!... Read more
Seller
3rd Dec 2020 (4 years ago)
J L
I puchased my First time house with Randalls during the Pandemic. It was a pleasant experience to be helped during a tough time. Everyone I spoke to from the organization seemed decent and patient.... Read more
Buyer
3rd Dec 2020 (4 years ago)
B Ward
Randall's were the estate agent for the property we purchased in Bramley. Simon and Ben were helpful throughout and always quick to respond to queries and arrange additional viewings. We would use them in the future and would recommend to others.... Read more
Buyer
6th Nov 2020 (4 years ago)
N Allen
Cannot fault Randalls. They have recently conducted the sale of our house & have been great throughout. Nothing is too much to ask, they have great attention to detail and have followed up with the buyer throughout the process. Fantastic service... Read more
Seller
7th Oct 2020 (4 years ago)
S Thomas
My partner and I found a property marketed by Randalls back in March 2020 in Oakley.
Randalls were professional, punctual and well prepared with a good understanding of that specific property and surrounding area, able to answer our many immediate questions.
To say that 2020 has presented some significant challenges to the housing market would be an understatement; fortunately Randalls were able to help us navigate these. Our sincere thanks go to Simon Randall for helping to find innovative solutions to obstacles on more than one occasion.
We’ll be moving into our new house next week and couldn’t be happier.... Read more
Buyer
29th Sep 2020 (4 years ago)
M vos
Friendly, responsive and helpful. Great experience for our first house purchase. Thank you.... Read more
Buyer
2nd Sep 2020 (4 years ago)
A Rayner
I cannot praise Randalls and Ben highly enough for their very sympathetic, helpful and professional service during what became, through no fault of theirs, a very long-drawn-out house sale. Ben was unflappable throughout, kept us regularly updated, chased solicitors on our behalf, acted as intermediary and went way beyond the call of duty. Randalls were also spot on in their assessment of the market and in promoting the house in the most effective way. They were a pleasure to do business with, and it's not every day you can say that of an estate agent.... Read more
Seller
13th Aug 2020 (4 years ago)
T Howe

We recently purchased a property through Randalls Residential and I have to say they were brilliant. In particular Simon who for us went above and beyond.
As we were using a well known online estate agent for our sale, who certainly didn’t live up to the TV ad hype with their post sales team. In fact we’re borderline useless and we wouldn’t recommend them to anyone. Randalls Residential though stepped up and helped us with both the sale of our house and purchase of our new home.
As we had a deadline to meet for completion, Randalls helped guide us through the process and helped ensure we were on track on both side.
In my lifetime I’ve moved homes quite a lot and had many different experiences with a variety of different estate agents. Some good, some horrendous but Randalls Residential for us were exceptional. And I don’t use that word lightly. Takes a lot for me to admit that as I know I have high expectations.
Online estate agents may be a cheaper option but there is a clear reason why. Never underestimate the importance of what happens after you’ve found a buyer. That part is the easy part. It’s the after sales experience which can be the difference between a stress free sale and sleepless nights.
Randalls Residential stepped up on every level and delivered in spades.
UPDATE*
Since my last review we have just sold the house we originally purchased a couple of years ago through Randalls. Naturally our first choice was to use Simon again as he knew us, the house and the area. And he didn't let us down! Within a few days he managed to not only secure a sale but also we achieved full asking price due to the number of people interested in our house.
All of the above still stands when it comes to Randalls. They are honest, straight talking specialists who care about you and what you are looking to achieve.... Read more
Seller
29th Jul 2020 (4 years ago)
J Richards
Fantastic service - Simon suggested we view what is now our new home and was so right that it was the place for us - finally moved in and so happy. Nothing was too much trouble for him or Ben - definitely recommend... Read more
Buyer
27th Jul 2020 (4 years ago)
E Jowett
Randalls helped us with the selling of our house, and were extremely supportive and thorough throughout the process. Simon and Ben were easy to communicate with, and were in constant touch, and followed up with solicitors etc. to ensure the sale went through. All this even though for much of the time COVID 19 hampered the process! A great, reliable and efficient team. Thanks so much!... Read more
Seller
21st Jul 2020 (4 years ago)
C Fisher
Good agents... Read more
18th Jul 2020 (4 years ago)
S McNamara
We Couldn't recommend Randalls more, a fantastic service, if it wasn't for Ben we may never have moved into our new home.
They put other estate agents to shame.... Read more
7th Jul 2020 (4 years ago)
M Mellor
We recently completed a purchase from Randalls Residential. Ben looked after us from the start of our buying experience and we couldn't have asked for a better service. Ben was always very responsive to our queries and chased solicitors etc where appropriate to keep everything moving.
Due to the recent pandemic our move was delayed, but Ben stuck with us and as soon as our chain was all happy to progress he got everything moving as soon as we could.
Ben is very down to earth, professional, attentive and a pleasure to deal with - qualities we found somewhat lacking from others in the local industry.... Read more
Buyer
15th Jun 2020 (4 years ago)
P Came
During a very stressful time for everyone Ben at Randalls was always professional and calm. We were very pleased to have Randalls on our side and could not have been happier with their service.... Read more
29th May 2020 (4 years ago)
V Swinnerton
Didn't have the property I was looking for.... Read more
7th Mar 2020 (4 years ago)
M Duren
Ben was excellent during the whole (stressful) process of purchasing a house. Easy to get hold of and accommodating in arranging extra viewing times.. We used his recommended mortgage broker and solicitor and they all worked together well. Ben is knowledgeable in his job and pleasant to deal with.... Read more
Buyer
4th Feb 2020 (5 years ago)
M Large
Friendly and helpful family team. Personal experience compared to the larger national firms.... Read more
15th Jan 2020 (5 years ago)
V Arora
Out experience with Randall’s was amazing. The whole process was very transparent and very informative. Ben was always proactive and because of him we manage to exchange contracts in just 2 months.... Read more
19th Nov 2019 (5 years ago)
H Pascoe
First class service, used Randall’s for both our purchase and our sale, professional, provided good advice with regards to marketing, provided advice, handled each viewing on our behalf and provided feedback after each viewing, were outstanding throughout the contract exchange phase chasing solicitors in order to meet tight timescales and seem to have a great relationship with everybody involved up and down the chain. Always available for questions and provided answers when promised. won’t hesitate to use them when we move again in 2 years time ;0)... Read more
Seller
19th Nov 2019 (5 years ago)
M hogan
Made the whole process easier from start to finish. Great service from a family run company.... Read more
12th Nov 2019 (5 years ago)
V mitchell
Right from the start - from listening to us and finding a home to fit our requirements, securing it on our behalf, then stepping in going above and beyond when there was at risk of losing it, Randells proved to be true professionals and made buying our home a enjoyable experience. Thank you Simon!... Read more
Buyer
6th Nov 2019 (5 years ago)
C Cranny
Both Ben and Simon couldn't do enough to help with the sale of our house, ensuring we and our buyers were kept up to date with everything at all times. Cant recommend highly enough.... Read more
Seller
6th Nov 2019 (5 years ago)
K Fleming
we sold a house with Randalls recently, they have a good client base and seem to sell very quickly from the houses I see around me.
very pleasant to deal with. we will certainly use them again in the future.... Read more
Seller
9th Sep 2019 (5 years ago)
B Middleton
Randalls looked after our sale and purchase and were excellent throughout the process. They are attentive, savvy and responsive and extremely hard-working. Huge thanks to Simon - part estate agent, part therapist!!... Read more
Seller
24th Aug 2019 (5 years ago)
M Reed
My experience of Randalls was as a buyer. I had face to face dealings with both Simon & Ben and they were fantastic. I could always get hold of someone when needed and they were no nonsense, no flannel, no blah, down-to-earth, real and normal decent people who got to the job done. Thanks to them the process was as painless as house buying can be. I would most definitely ask them to sell my property if the situation did arise in future.... Read more
Buyer
4th Aug 2019 (5 years ago)
R Richardson
As first time buyers, our first experience of the property market couldn’t have been better. The purchase was swift and painless; Ben was proactive throughout, always kept us in the loop and nothing was ever too much trouble. Thank you, Randalls!... Read more
Buyer
25th Apr 2019 (5 years ago)
L Ford
Randalls Residential are by far the best estate agents we have used! We first met Ben when he showed us around the house we have now bought; he was extremely knowledgeable about the house and the area, and was more than happy to spend time answering all of our questions.
After the viewing we decided to sell our home with Randalls who were able to start marketing the property within a week, it then sold a few days later.
Ben was very proactive and stayed involved throughout the entire process, regularly chasing all of the solicitors in the chain and updating us. This made a huge difference to our experience and stopped a lot of the stress normally involved with buying and selling.... Read more
Seller
8th Apr 2019 (5 years ago)
T Sheldrake
Randalls have been by far the best estate agents I have ever used. Ben went above and beyond to help facilitate the sale of my property; I was kept informed throughout the sale and he was always on hand and never too busy to answer any questions.
Randalls are reliable, efficient and honest; I wouldn't hesitate to use them again couldn't recommend them highly enough.... Read more
Seller
3rd Apr 2019 (5 years ago)
s
Simon and Ben were fantastic in managing our purchase. They have changed my opinion about estate agents! Really pleased and I can’t recommend them highly enough.... Read more
Buyer
2nd Feb 2019 (6 years ago)
N Tighe
Absolutely fantastic service, highly recommend Randall's and would definitely use them in the future. They were invaluable in helping us negotiate on our new home and helping us manage the whole moving process from beginning to end.... Read more
Buyer
22nd Jan 2019 (6 years ago)
N Bradley
Great professional service from both Ben and Simon.... Read more
28th Dec 2018 (6 years ago)
J Spearing
Simon Randall has proven to be a great agent. He's nursed our sale through various hiccups and whilst it has taken almost 5 months in total to get to exchange, he has been there every step of the way with us. He's also helped our buyer enormously too, which I know has assisted us with the sale. Well done Simon and many thanks for getting us "over the line" eventually. Best, Jo... Read more
Seller
2nd Oct 2018 (6 years ago)
J Dungate
Recently bought my first house through Randalls Residential - Ben was great and made the process incredibly easy. He kept us informed and was very helpful when we had any queries. The bottle of champagne on completion was also a lovely touch and very much appreciated!... Read more
Buyer
2nd Sep 2018 (6 years ago)
P Thompson
I have known Simon for many years so when it came to selling my property in Hampshire he was the natural choice.
Simon has that unique quality of being both very professional with many years of experience and also very approachable and friendly.
During the process of selling my home he was always readily available to discuss my concerns and during the contract process kept me very well informed/updated.
I would strongly recommend him to anyone who is both selling a home or wants advice on purchasing a property.... Read more
Seller
28th Jun 2018 (6 years ago)
C Andrews
Simon listened to my requirements and didn't waste time showing me properties that were not a fit. Second property he showed me was the one.... Read more
29th May 2018 (6 years ago)
P Cook
Simon and his team were a pleasure to deal with. A swift sale and proactive professional service throughout, highly recommended... Read more
Seller
21st May 2018 (6 years ago)