Valeria
Rented with Rayners for 2/3 years and they are great. Always responded quickly to issues, had someone available for emergencies, and were overall a lovely bunch managing properties.... Read more
Tenant
3rd Oct 2024 (19 weeks ago)
O Alaba
Had a great experience with Joseph, professional and amazing.
Rating Rayner 10/10
The best.... Read more
29th Aug 2024 (24 weeks ago)
A MacLeish
David and Joseph at Rayner's were my lettings agents and then my estate agents when I decided to sell my property. They were thorough, professional, kind and communicative throughout and I always felt that they were acting in my best interests. I can't recommend them enough.... Read more
Seller
23rd Aug 2024 (24 weeks ago)
C robson
David at Rayners was a pleasure to deal with when buying our house through his firm- outstanding communication, patient, polite personable and professional! It felt like an 'old fashioned' refreshingly personal service from a team that listen to what you want and really care about work they do. Thank you.... Read more
Buyer
23rd Aug 2024 (24 weeks ago)
rosaliesylvia
After struggling for a long time to find a suitable property Rayners helped me find one and move within a few weeks. Very efficient and friendly. Thank you Joseph for all of your help!... Read more
14th Aug 2024 (5 mo. ago)
J bannister
Really good agency to deal with.
Always helpful and informative when I had to call them. Fast response to any issue too.... Read more
J Heierli
Rayners are friendly, helpful, professional and communicative. They were always very responsive to any repair issues we ran into and just great all round. Our experience could not of been better. I would highly recommend them.... Read more
Tenant
19th Feb 2024 (11 mo. ago)
gregoryrobert82

My experience with Rayners was a breath of fresh air, especially considering the less than pleasant encounters I have had with other agencies in the recent past. In contrast, Rayners' service was nothing short of exceptional. Their tireless dedication to professionalism and their incredible attention to detail sets them apart. It's clear that the whole team brings a wealth of experience to the table but in particular Dave and Joseph were both unbelievably helpful.
What truly characterised Rayners approach is their remarkable ability to match the perfect tenant with my property. Rayners' diligent approach, including a thorough property assessment and careful tenant screenings, which made the whole process feel effortless and stress free.
Their communication was consistently top-notch and whenever I had questions or concerns, the Rayners team was swift with their responses. Joseph and Dave kept me updated about possible applicants, so at no point was I left in the dark or did I have to chase them for answers. Which kept me at ease throughout the letting process.
I wouldn't hesitate to recommend Rayners to anyone in need of property management services. Their dedication to excellence and expertise of the rental market coupled with the fact that you leave with the genuine impression that you're not just a number but they actually want to help you, gives you peace of mind which is priceless.... Read more
Landlord
22nd Sep 2023 (1 year ago)
V Certosino
We have been with them for over 10 years, great and friendly service, highly recommended!... Read more
3rd Sep 2023 (1 year ago)
S Lynch
We rented with Rayners for six years and they were incredibly reliable and professional. I would highly recommend renting with them, if there was ever an issue they were very quick to respond and pleasant to deal with.... Read more
Tenant
22nd Aug 2023 (1 year ago)
A H
Rayners were absolutely stellar letting agents for us - so kind, generous and supportive with all queries. I feel really lucky to have worked with them, they made everything easy - I appreciate their integrity so much, when renting as a tenant can be an incredibly fraught and stressful position to be in. They replied quickly and thoughtfully whenever I had queries, and I had incredibly positive interactions with Alan, Joseph and Denis whenever I needed support with anything. Genuinely nice people who care about their work and their tenants.... Read more
Tenant
22nd Aug 2023 (1 year ago)
C Baker
We rented our flat through Rayners 3 years ago. We've been so impressed with their integrity and willingness to assist. Really cannot recommend them more.... Read more
Tenant
5th Aug 2023 (1 year ago)
L Khasanshina
Rayners helped us to find a perfect place to rent during our house renovation. We had a great experience renting with them. We found them genuine, friendly and always quick to respond to our queries.... Read more
Tenant
18th Jun 2023 (1 year ago)
J Cariss
lovely people and genuine service!... Read more
5th May 2023 (1 year ago)
M Scholes
Really great estate agent with good, kind people working there... Read more
5th May 2023 (1 year ago)
W Lloyd
Rayner’s have been managing rental properties for me since 2007. I cannot recommend them highly enough. When problems arise they are dealt with quickly and efficiently by David, Alan, Denis and the team. Their outstanding and friendly service has also been appreciated by the tenants.
David recently organised the sale of a property for me and, unsurprisingly, it was handled with the efficient professionalism I had come to know.
I will, without hesitation, continue to use and unreservedly recommend Rayners.... Read more
Seller
30th Apr 2023 (1 year ago)
A Chidgey
Just completed on a house in Hackney and David and his team were great, very personal and friendly service - highly recommend... Read more
Buyer
30th Apr 2023 (1 year ago)
I Troughton
Great service! Really happy with our flat!... Read more
Tenant
17th Apr 2023 (1 year ago)
K Easthill
We rented our flat with Rayners for five years and had a great experience. Incredibly reliable and professional. Always quick to respond to our queries and any issues we were having. Alan especially was always incredibly helpful and willing to pick up the phone and talk things through with us.... Read more
Landlord
14th Apr 2023 (1 year ago)
S Fraser
Rayners offer a very professional and efficient service. In particular I found Joseph very pleasant to deal with, he is courteous and helpful, and always answered my queries promptly.... Read more
6th Apr 2023 (1 year ago)
R Hutchinson
Rented from Rayners for over 7 years. Throughout the time they were easy to contact and sorted all issues with ease. When we originally moved in they fixed aspects of the house that needed improvement (a new oven and fridge) and even organised it so that I could bring my pet.
Over there years dealt with any small issues that came up quickly and efficiently from broken fixtures to issues with the main house.
Come time to end the lease they were very flexible with when I would need to leave and returned my deposit in full very promptly with no charges for silly things.
I would like to publicly thank Alan in particular for being my main point of contact over the years. If I move back to the area I will definitely contact them first to help me find a new place.
100% Recommended.... Read more
Tenant
22nd Mar 2023 (1 year ago)
S Walsh
Rayners were extremely helpful in our new move. They were honest, genuine and not like other estate agencies who want to rob you out of everything! Would highly recommend, they restored my faith in estate agents :) thank you Joseph + team!... Read more
22nd Feb 2023 (1 year ago)
S Begum
I would 100% recommend!! READ BELOW!!!
My agent Joseph provided an excellent service, he communicated with myself and my partner through out the whole process, we felt very comfortable and he did not disappoint! He assisted us in finding the perfect property for us, accommodated viewings around our very busy schedule, had all the information we needed on hand.
He made everything very easy for us. BEST agents in the game
Many thanks to Joseph & the whole Rayners team.... Read more
17th Feb 2023 (1 year ago)
T Moore
I have been a tenant of Raymers for over 11years now. They never seem to surprise me. Anything that needs repairing is not a problem but also done very promptly.
My old cooker have up the ghost. Raynes sent me a brand spanking new halogen cooker. Thanks guys... Read more
Tenant
1st Feb 2023 (2 years ago)
J Kopanicka
I rented a property from Rayners for 8 years. Just moved out recently. They were always helpful and professional. They looked after the properties and their tenants. Highly recommended!!... Read more
Tenant
20th Jan 2023 (2 years ago)
P Carbonell
It's been lovely living at one of their properties :)
The team have always been attentive and speedy with any queries, and looked after us wonderfully!... Read more
Tenant
10th Jan 2023 (2 years ago)
Y Yordanov
Renting through Rayners was a breeze. They're extremely punctual, ready to help, quick to respond and address any issue. The agents are extremely easy to talk to as well. Would definitely recommend, if you're looking for a property around Hackney... Read more
Tenant
15th Dec 2022 (2 years ago)
D Cook
Joseph was extremely helpful, quick and efficient. The whole process was made simple and painless with clear communication throughout. Would deffo use their service again... Read more
5th Nov 2022 (2 years ago)
J Sayers
David and Linda from Rayners went above and beyond in every way! We fell in love with a property that sadly the landlord changed there mind on, they found us the most perfect home (even better in fact) in the same location! Every issue we had was resolved in 24hrs. With out a doubt the best estate agents we have been with! It’s been an absolute pleasure.... Read more
Tenant
18th Oct 2022 (2 years ago)
A James
Good local Estate Agents. Reliable and prompt with any issues. Honest too, which is a rare find in the maze of the London housing market.
Glad I managed to find a small gem.... Read more
13th Sep 2022 (2 years ago)
L Dolan
Rayners Estate Agents were extremely honest, and upfront.
Joseph my agent was extremely communicative and easy to reach to answer any of my questions at all times.
They helped me exit my lease early due to poor health and helped me every step of the way.
Thank You Rayners :)... Read more
Tenant
26th Aug 2022 (2 years ago)
A Poggiali
Horrible customer service... Read more
25th Aug 2022 (2 years ago)
M Robinson
Amazing estate agent with incredible service - from finding me a place during a difficult time, to making sure all the arrangements were as they should have been, to being so helpful any time I needed anything, I was incredibly happy with Rayners every step of the way.... Read more
28th Jul 2022 (2 years ago)
L Stuckey
What a fantastic estate agent, with expert knowledge of the local area and an extremely personal service. We actually first came across Rayners when purchasing a property and liked them so much it was an easy decision to use them again on the sale. We felt very well looked after from start to finish. Clear communication throughout and we were delighted with the result achieved on the sale of our Hackney home. Wouldn’t hesitate to recommend.... Read more
20th Jun 2022 (2 years ago)
J Downs
Rented from Rayners for almost 3 years. Very satisfied with the service offered. They responded quickly and timely when contacted and also charged us a fair price for the property.... Read more
Tenant
16th May 2022 (2 years ago)
J O’Neill
Rayners were excellent when I was renting through them. Always prompt with contact and willing to resolve any troubles or issues we might've had.... Read more
Tenant
11th May 2022 (2 years ago)
J D
Very experienced and reasonable letting agents. When I was a tenant in a property they managed, if I ever rang them up or dropped by with a question I never felt like they were trying to get me off the phone or rush me out the door - they always took the time to respond to requests or queries in a knowledgeable way. When our fridge broke and we had any issues such as leaks they were always quick to raise them with the landlord and promptly arrange a contractor to address the issue.... Read more
Tenant
21st Apr 2022 (2 years ago)
J Parker
Normally dread dealing with estate agents, but everyone at Rayner's is genuinely helpful, when I look to move I'm likely to go back to them.... Read more
13th Apr 2022 (2 years ago)
V Harrold
I've just completed the purchase of a flat through Rayners. The quality of service was outstanding. David was always polite, communicative, helpful and understanding through a long and at times stressful process, and truly went above and beyond in helping sort the finer details of the exchange. More than anything, Rayners was the only company in the transaction - and the only estate agent I've ever dealt with - that treated me like a human being! I cannot recommend Rayners highly enough - their experience, expertise and approach to delivering a quality service is second to none. Thank you David and team!... Read more
Buyer
1st Apr 2022 (2 years ago)
J Namir
One of the best agencies I've dealt with in London. Top service, especially from Alan Rayner! Would definitely recommend.... Read more
9th Feb 2022 (3 years ago)
C Woodman
I've rented with Rayner twice in the last couple of years. I find them to be the most genuine estate agents in London I've ever had!
I would recommend renting with them .... Read more
Tenant
3rd Feb 2022 (3 years ago)
We have just been through the process of buying a house through Rayners and their approach was outstanding. They made a stressful process much easier through their communication, honesty and general demeanor (which is a rare combination when buying/selling).
We mostly dealt with David, who went above and beyond to answer our questions and take time to problem solve any concerns.
I would 100% recommend them to anyone.
Thanks again!... Read more
Buyer
23rd Jan 2022 (3 years ago)
R Dattani
We have just been through the process of buying a house through Rayners and their approach was outstanding. They made a stressful process much easier through their communication, honesty and general demeanor (which is a rare combination when buying/selling).
We mostly dealt with David, who went above and beyond to answer our questions and take time to problem solve any concerns.
I would 100% recommend them to anyone.
Thanks again!... Read more
Buyer
23rd Jan 2022 (3 years ago)
A Kane
Rented two properties with Rayner’s over the years and would head to them again for any future homes.... Read more
Tenant
19th Jan 2022 (3 years ago)
S P
Rayners are an outstanding estate agency!
David is exceptionally responsive, patient, polite, and professional.
He has been a pleasure to deal with and extremely helpful every step of the way.... Read more
30th Nov 2021 (3 years ago)
S Rios
I was a tenant for over 10 years and cannot say a bad thing about this agency all their members of staff are so helpful and always willing to help.
When i needed any sort of repairs or maintenance in the flat the landlord D. Rayner was always so helpful and never refused or challenged the repairs unlike other agencies or landlords out there, who will do all in their power not to carry out a simple repair.
They even went the extra mile when i moved out the property and my mother bacame the sole tenant by allowing my sister and I to become her guarantors as she is retired and on benefits. Instead of asking for 6+ months rent in advance like other agencies which just put further financial hardship on people already struggling.... Read more
Tenant
24th Nov 2021 (3 years ago)
K Hollowood
We had a brilliant experience buying our first flat from/with Rayners. They were incredibly efficient, transparent and really care about the quality of their sales and service — which sadly you don't encounter often with London estate agents! I would recommend them to anyone.... Read more
Buyer
2nd Nov 2021 (3 years ago)
D McInnis
I lived in a rental property managed by Rayners for just over 2 years and I can safely say it was by far the best experience i've had renting in London. They are fair, responsive and proactive.
We had some tenancy changes during lockdown, which David and the team were very pragmatic and supportive in helping us manage. If i was ever looking to rent or buy a property in the area again I would go straight to Rayners!
It was a pleasure dealing with them and I couldn't recommend highly enough!... Read more
Tenant
27th Oct 2021 (3 years ago)
S luke-virgo
Great communication and very helpful... Read more
15th Oct 2021 (3 years ago)
W G

Rayners Estate Agents – these guys are the best in the business. Their down to earth approach, their treatment of others as well as the outstanding service they provide is the reason why I stayed with Rayners for 13 years. As a landlord, they are amazing, service is prompt and they solve any problem with ease and professionalism.
If I could, I would only deal with Rayners. I can recommend these guys – you will be so pleased you have chosen to work with them whether that be letting through them or using them to manage your property. They really are the loveliest people who certainly know what they are doing. Their experience shines through in all interactions you will have with them.
It is more than their experience, their professionalism, their outstanding service – you are treated with respect and decency. The guys really are the meaning of the word genuine.
Due to the first-class service I received, was one of the reasons I stayed so long in one of the properties Rayners managed.
Thank you so much for being the best landlords I have ever had. My new landlord has big shoes to fill.
If you can, choose a property managed by Rayners – it will be one of the best decisions you make.
Thank you, Alan, David, Dennis, and the rest of the Rayners Team. You guys are the best estate agents in Hackney. I sing your praises any opportunity I can.
All the best and many thanks for your wonderful service over the years,
Wendy G.... Read more
Landlord
20th Sep 2021 (3 years ago)
J Main
During a difficult and protracted flat sale, hampered by both covid and the stamp duty deadline, David Rayner as the selling agent was always very responsive and helpful. Photography of the flat was great, the viewings were quickly organised and a seller found speedily. Subsequent delays were down to difficulties in communication between solicitors, and David often acted as a go between when progress stalled. Always cheerful! Thank you so much.... Read more
Seller
16th Aug 2021 (3 years ago)
A Monk
David and the team have been highly professional and personable.... Read more
12th Aug 2021 (3 years ago)
C Talbot
We lived in a property managed by Rayners for two years, and we were incredibly pleased and impressed by all their staff and the services they provided. They are very responsive to any issues we ran into and made us feel very welcomed and secure in the flat we lived in. I would recommend Rayners to anyone who is looking to rent or buy a property in East London - they deal with their customers in a friendly and professional manner, and they are very good at what they do!... Read more
Tenant
3rd Aug 2021 (3 years ago)
O Gonzini
We’ve just purchased a property through Rayners and David and his team involvement was key to achieve the the target in such a busy time for the sector. Answers were promptly answered with professionalism and courtesy. Highly recommended!... Read more
Buyer
28th Jun 2021 (3 years ago)
W Allen
Had a great experience with Rayners. The move went seamlessly and they were very friendly and helpful with all of my questions. 10/10... Read more
24th Jun 2021 (3 years ago)
F Parker-Wood
I was with Rayners for 18 months - I've had the most amazing renting experience with them. Never have I felt so cared for, Rayners are genuinely attentive and pragmatic. They have all the qualities you'd expect from a letting agent and more. They have gone above and beyond, particularly during the pandemic. All problems were fixed quickly. I hope to one day rent again with them. Special thanks to Alan, Denis, David and Chris!!!!... Read more
Tenant
9th Jun 2021 (3 years ago)
N Chilton
I lived in the flat that was managed by Rayner’s for 8 years. They were always very quick to respond to problems I encountered. The service operators that came to fix things were reliable and efficient. The paperwork processes to move in and then move out after my 8 years tenancy went smoothly and efficiently.... Read more
Tenant
4th May 2021 (3 years ago)
H Farr
I rented with Rayners for two years, always friendly and super quick to deal with any maintenance issues in the flat. David is so helpful and a pleasure to deal with - highly recommend!... Read more
Tenant
16th Apr 2021 (3 years ago)
J Mackenzie-Smith
I just bought a flat through Rayners and was happily surprised with how responsive and friendly the team were, making the process so much easier and more pleasant. Many thanks to David & the team... Read more
Buyer
13th Mar 2021 (3 years ago)
G Lewis
It was an absolute pleasure dealing with Rayners, a long-established family-run business with a traditional "old school" approach to customer service. They kept me informed at every stage of the negotiations and concluded the sale of my house to everyone's satisfaction.... Read more
Seller
24th Feb 2021 (3 years ago)
K Berelson
I just brought my flat with Rayner's and was surprised by how active they were throughout the purchasing processes, ensuring that they stayed in the loop right up till they hand delivered my keys on the completion date.
They also helped offer advice for chasing people up and were prompt to take the property of the market once my offer was accepted.... Read more
Buyer
21st Feb 2021 (3 years ago)
K Browne
I struck gold renting with Rayners. Combined with the help of the landlord, they were always quick and efficient in sorting any issues out. Thanks Rayners for a lovely few years in a happy home.... Read more
Tenant
20th Jan 2021 (4 years ago)
C Gilbert
Awful estate agent that didn't care at all about tenants when I had the misfortune to use them.... Read more
Tenant
13th Dec 2020 (4 years ago)
C CHW
Rayners were very consistent and helpful throughout the process of buying my first property and I felt they genuinely care about their clientele and were responsive always happy to go out of their way to go the extra mile.
Special mention for their respect around viewing a property during the pandemic. I am in the vulnerable category for the virus and full social distancing, mask wearing and extra cleaning was adhered to without question.
Thank you for everything!... Read more
Buyer
9th Nov 2020 (4 years ago)
C Dalgleish
Alan and the team at Rayners are friendly, reliable, and professional. The Rayners team are quick to respond with solutions to problems that come up in the flat, which means renting with them is stress free. I highly recommend their services to anyone looking to rent or buy in the area!... Read more
Tenant
12th Oct 2020 (4 years ago)
F Dearlove
Rayners are the best letting agent I have had experience with in the 3 years I have been a tenant in London. Professional, quick to respond whenever I had a query or problem within my home and understanding of my situation when I had to leave my contract early. I do think they are a rarity to come across in London! Would recommend highly. Thank you!... Read more
Tenant
6th Oct 2020 (4 years ago)
J criddle
Brilliant service, easy to contact.... Read more
11th Aug 2020 (4 years ago)
C Redford
Really sound people. Never felt stressed. Always very attentive with house issues and we’re all sorted within 2 days. Appreciate you lot x... Read more
11th Aug 2020 (4 years ago)
T Sewell
As one of Rayner's longest serving tenants (12 very happy years in the same house in Hackney) I have always found Rayners very good to deal with: easy, understanding and fair. It's rare to stay in a rented house so long in London, long enough for it to feel like your real home and I wouldn't have been able to do it without the ease of dealing with Alan and the team over the years. Thanks guys!... Read more
Tenant
21st Jul 2020 (4 years ago)
C Duigh
These guys are true professionals .
I have been renting with Rayners for over 20 years. Any issues have been dealt with swiftly and efficiently. I cannot recommend enough.
Thank you David, Allen and Dennis... Read more
Tenant
9th Jul 2020 (4 years ago)
J Chant
As a tenant you never know what service you'll receive from the lettings company managing your flat, but I was extremely impressed with the service from Rayners. Denis was amazing, and even helped track down the owner of the flat below mine when their fire alarm ran out of batteries and beeped incessantly while their tenants were away!! Thank you for treating your customers' tenants just as well as I assume you treat the clients themselves.... Read more
Tenant
3rd Jul 2020 (4 years ago)
H Ashbee
Very professional, courteous and most importantly: nice people. All issues or correspondence have been dealt with respectfully and in good time. Rayners has a long standing relationship with our landlord which makes things easier and friendly. Alan has been very helpful and understanding during tricky times, being reliable and and effortless to deal with.... Read more
1st Jul 2020 (4 years ago)
S macchioli
I've lived in London 7 years, changed 4 houses and dealt with as many agencies. Rayners has been without a doubt the best one. As a tenant in London you're often made to feel like a nuisance, but the team at Rayners was always respectful, quick to reply and professional in their communications. Whenever we had an issue in the house, they'd have someone come and fix in 24hrs, and they showed flexibility when we needed it. I would definitely recommend them to anyone looking to rent in the area.... Read more
Tenant
8th Jun 2020 (4 years ago)
D Law
Great communication. Honest and fair - which is a very rare find in London. Recommend them 100%. Any issues with flat were resolved almost immediately.... Read more
5th Mar 2020 (4 years ago)
C Dryburgh
A lot of letting agencies in London are awful but not Rayners. They were always helpful and responsive, by far the best lettings agent I've used in London. Thank you again Denis!... Read more
Landlord
5th Mar 2020 (4 years ago)
A Bedford
Rayners sold our house at the end of last year and the service they provided was exemplary. They made the whole selling business as easy as it could be with their professional, knowledgeable, calm and customer centred approach. Nothing was too much trouble for them. David provided me with excellent advice and without fail, got back to me quickly whenever questions arose. Linda handled all the viewings and I wouldn't have given the keys to my house to anyone else. Everyone commented on how friendly and well informed she was. Always dealing with the same people made the whole experience feel stress free. I would recommend Rayners without hesitation.... Read more
Seller
13th Jan 2020 (5 years ago)
S M.
Alan is always honest and do his best. Thanks... Read more
3rd Jan 2020 (5 years ago)
P Pearl
Lovely... Read more
25th Dec 2019 (5 years ago)
L Sriranjan
First time landlord, and I was immensely impressed with the honestly, professionalism and true hospitality of Rayners. I met with a number of agents in Hackney but Rayners by far stood out as the best. Not once was I made to feel pressured into their services or that I was being lied to. They were the most honest and informative; and quite frankly went over and above to ensure the property was marketed well and a suitable tenant was found. You get a real family feel from Rayners and they individually treat your property as their own; so you have peace of mind that the place is being taken care of. 100% recommend Rayners to prospective landlords and tenants. Special mention to Darren Winter who made this process very easy and took care of me throughout.... Read more
Landlord
29th Oct 2019 (5 years ago)
S Collett
I rented with Rayners for many years and never once encountered a bad experience. They were continually fair and considerate to our needs, and always did their upmost to help us when times were a little tough...A great team of professionals (with a good sense of humour!) who have been working in the industry for many years, clearly with a great deal of property experience and knowledge under their belt. I consider Rayners to be extremely trusting and true to their word and aren't your "typical" pushy estate agent which I had always found off putting in my previous property search!! I would definitely recommend Rayners!
Denis, Darren, David and Alan – it’s been a pleasure knowing you all over the years and wishing you the best for the future.... Read more
Tenant
8th Oct 2019 (5 years ago)
K O'Neill
As a tenant, Rayners were excellent agents. Very responsive and very professional. Would highly recommend.... Read more
Tenant
3rd Sep 2019 (5 years ago)
B Anderson
We had a nearly a 12 month period letting through Rayners whilst our house was renovated. We found both Darren and David (our landlord) to be excellent. They were flexible with our arrangements and considerate to our needs as a family staying in the flat for an unknown length of time during our renovations.
The moving in and out process was very smooth and also we found their contractors very good at resolving any issues wit the flat quickly.... Read more
Landlord
2nd Sep 2019 (5 years ago)
K Maddock
We had an excellent experience with Rayners, David was a great landlord and Darren and the rest of the team were very helpful and looked after us very well while we rented with them in Clapton for nearly a year. I would 100% recommend them to anyone.... Read more
Tenant
27th Aug 2019 (5 years ago)
A Jackson
We rented a lovely flat for three years through Rayners. They were always helpful, responsive and caring, by far the best lettings agent I've used in London - would highly recommend :)... Read more
Tenant
13th Aug 2019 (5 years ago)
I Adams
An excellent letting agency! We rented with them for a year and they were helpful the whole time, carried out repairs as needed, and were easy to contact. Highly recommend... Read more
Tenant
7th Aug 2019 (5 years ago)
C Gregg
We rented through Rayners for 2 and a half years. Throughout our tenancy David and Denis were very professional and couldn't have been more helpful. Rayners provide the personal touch that is missing from most estate agents. I was sad not to be able to use them for my recent move, however if I ever move back to east London I will certainly be contacting them.... Read more
Tenant
15th Jul 2019 (5 years ago)
A Mill
We rented a property through Rayners for 9 years, and they are by far the best estate agents we've encountered in London. They were unfailingly helpful and reasonable, dealt with any issues efficiently and were a pleasure to communicate with.
We will miss dealing with them and always highly recommend them whenever possible.... Read more
Tenant
15th Jul 2019 (5 years ago)
M Williams
Rented with Rayner's for 2 and half years. David was an excellent Landlord. The rest of the Rayner's team have also been extremely helpful. Would highly recommend Rayner's to anyone looking to rent in the area.... Read more
Tenant
9th Jul 2019 (5 years ago)
A Shah
Rayners is a highly professional, punctual and honest estate agency. I had the pleasure of dealing with Darren initially who showed me the flat, answered all my questions and then worked closely with Denis who processed my tenancy application accurately and efficiently. Denis has an immaculate attention to detail, providing me with original documents, additional copies, timely email and phone correspondance and very detailed information on the tenancy deposit scheme. I am beyond impressed at the personalised attention to the client and most importantly 100% transparency that Rayners has delivered to me. Both Darren and Denis were exceptionally helpful and I would recommend this estate agency.... Read more
Tenant
4th Jul 2019 (5 years ago)
M Roche
I have been a tenant with Rayners for over a decade and can truthfully say they are one of the best letting agents and property management teams I have ever come across. In fact, the whole team have always been a pleasure to deal with - friendly, efficient, honest and fair. They have always provided an outstanding service right through our long term tenancy and I really can't recommend them highly enough.... Read more
Tenant
22nd Jun 2019 (5 years ago)
M Murray
I have lived in various properties around Hackney over the years all of which were managed by Rayners.
A great bunch of people who know and care about the area, they have always provided a professional and helpfully service and
I would highly recommend them to anyone looking to rent or buy in the area.... Read more
17th Jun 2019 (5 years ago)
C Geoghegan
Rayners were excellent the whole time I was with them - really easy to get on the phone, quick to help and just generally kind and considerate. Have been a great help since moving away from the property also, with the inevitable follow up that happens. In particular, Denis was amazing - always keen and quick to help. Couldn't recommend highly enough!... Read more
14th Jun 2019 (5 years ago)
N Fernandez
I have been a tenant on one of their properties in Hackney for 3 years, They are very efficient and reliable letting agents responding quick to emails and problem solving( heating, maintenance, etc ) Also your deposit is kept on a Tenancy Deposit Scheme.
I would strongly recommend!... Read more
Tenant
24th May 2019 (5 years ago)
M Fitzgerald
I have dealt with Rayners, as a Landlord for many years.
In that time I have found them very efficient and reliable.
They have taken a lot of the stress out of Managing property.
As a Landlord , I would recommend them to other Landlords.
They are fair on their fees, plus they deal quickly and efficiently with any problems my Tenants have.
I regard it as very important that my Tenants are well looked after.
I want happy Tenants in my property, that way they stay for long periods .
I have not had a void period with Rayners for many years.
Martin... Read more
Landlord
17th May 2019 (5 years ago)
V K
Rayners were very friendly and helpful throughout my tenancy. I would happily use their services again.... Read more
Tenant
29th Apr 2019 (5 years ago)
S RG
They are "really busy and don't have anything for to offer" literally.
Sending message late and then of a couple of messages from me.
Bad services.... Read more
25th Apr 2019 (5 years ago)
J Ward
From my personal experience, Rayner's are the best letting agents in the area. Friendly and helpful service and as a landlord, there isn't much I can say they need to improve on.... Read more
Landlord
13th Mar 2019 (5 years ago)
T Picken
Since letting our property through Rayners last year I have been pleased with the prompt response to queries, punctual payments and professional property management service from Darren and team... Read more
Landlord
27th Feb 2019 (5 years ago)
L Solovieva
Being a tenant for the same property several different times, Rayner have been mostly friendly, helpful and understanding. They have been in the area for a while and know good things in and about.... Read more
Tenant
24th Feb 2019 (5 years ago)
D TV
Having just lived for 18 months in a house managed by Rayners, I can confirm they provided a perfect level of service. The few problems (broken washing machine, a problem with the boiler, etc) were dealt with immediately and efficiently. My deposit was returned in full and on time, and they are pleasant to deal with. A breath of fresh air in the London rental market. Strongly recommended.... Read more
Tenant
12th Feb 2019 (5 years ago)
A Slota
Their service was professional, but what I really appreciated was how friendly they have always been. As a renter I never felt that they were only working for the landlord, as is frequently the case. It was a pleasure to rent my last flat through Rayners, and I'd definitely use them again.... Read more
Tenant
27th Jan 2019 (6 years ago)
M Bagzibagli
Very responsive, straightforward and helpful service. We have been tenants for just a year(as we moved to another area), but Rayners had been very responsive and helpful throughout our tenancy. One of the best agents we have had in UK.... Read more
Tenant
5th Jan 2019 (6 years ago)
H Newman
The most incompetent letting agent I ever dealt with.... Read more
Landlord
6th Nov 2018 (6 years ago)
R J.
Have been a tenant through Rayners for 9 years and never had an issue. Very responsive to any repairs or appliances replacement requests. Required safety checks undertaken regularly. Always polite, friendly and professional. Recommended.... Read more
Tenant
29th Oct 2018 (6 years ago)
E Fhearghail
Have rented through Rayner's for nearly seven years. Always helpful and professional. A nice experience.... Read more
Tenant
22nd Oct 2018 (6 years ago)
J Moss
I've been a tenant in a Rayners managed property for about 2 and a half years. I've been really impressed by the friendly service we've always had from the team.
It's been a complete breath of fresh air compared to living in a property managed by a large-chain estate agents. It's far easier, friendlier and more personal and the team have gone out of their way to make sure that we were happy with the house following any repairs or work that's been needed. They've made an effort to get to know us and to help us with anything we've needed during our tenancy.
I would strongly recommend Rayners to landlords who want happy tenants!... Read more
Tenant
25th Sep 2018 (6 years ago)
T O'Driscoll

Rayners are the nicest agents i have ever dealt with! They do everything by the book but in a good traditional way. You really appreciate that this is one of the oldest lettings company in East London, and such a good family business. If they are this attentive to the rental market I can't wait to buy through them in the future!
Looking through the previous comments I would really question any of the negative posts - there are a couple of other property places called Rayners so assume these were miss posted under here.
*** Adding an edit 2 years later below ****
Our experience of Rayners has been no different to the above (written a couple of months into our tenancy) throughout our two years renting with them. Any issues and they are sorted swiftly and quickly, as for check out. This was so efficient and smooth. Our deposit returned quickly and full communication throughout the whole process. I feel it is important to stress the check out side of things as this can be the most stressful part of moving home!
I've rented for almost 15 years (10+ in London) and never had such lovely agents. I forget they are not the actual landlords at times as they just want to make sure we are happy and that the property is well looked after - any repairs are done properly as if it was their own place. If we weren't moving out of their area we would have stayed with them longer.... Read more
Tenant
5th Sep 2018 (6 years ago)
L Swan
Pleasure to deal with, quick to respond. Took all our queries seriously even if just paranoia on our side. The easiest move out process I've had for a really long time and they have a portfolio of beautiful properties.... Read more
5th Sep 2018 (6 years ago)
A Souza
I had the time of my life living at 135 Riverside Close in 2017/18. My partner and I fell in love with the location at first sight. Summer in Riverside Close is great. There is so much to do in the wetlands, it’s also a place to raise children if you have or intend to have any. Walk to the right and you go to Millfields Park and left take you straight to Springfield Park or Markfield. Thanks to Darren Winter and Rayners for renting it to us. See you in the near future.... Read more
Tenant
11th Aug 2018 (6 years ago)
D Fox
Rayners are an absolute pleasure to deal with. Right from the start, they were clear, concise and always contactable. Flat hunting, as we all know, is so stressful, but they really made the whole process swift and easy. Any questions we had were always answered promptly and since we moved in, they have continued to treat us with the same polite efficiency. I would totally recommend!... Read more
Tenant
27th Jul 2018 (6 years ago)
P Back
I've been renting for 25 years, and I can honestly say that these guys knock everyone else out of the ballpark. Don't look elsewhere, there's no point.... Read more
Tenant
23rd Jun 2018 (6 years ago)
V Harris
Let with Rayners for 2 years, and had a pretty good experience.
Responsive and friendly regarding and issues/ queries.... Read more
Landlord
14th Jun 2018 (6 years ago)
A Valentina
I've had Rayners as my property agency for over a year and they were always very professional. Any issue we had with the house would be solve in a fast an efficient way. I've been a happy costumer.... Read more
Tenant
13th Jun 2018 (6 years ago)
F Lets
Best Agent ever highly recommended... Read more
15th May 2018 (6 years ago)
I Ene
The best agency ever!!! Very helpfull staff and very proffesional.... Read more
4th May 2018 (6 years ago)
S gordon
I highly recommend Rayners. I have dealt with them on 2 occasions and both times they have provided a professional and friendly service. More than that I could trust them and the negotiations were uncomplicated and fast... Read more
22nd Apr 2018 (6 years ago)
S Solomos
Everyone at Rayners is very professional, polite and helpful and always very quick to reply. I would strongly recommend it to any tenant.... Read more
Tenant
29th Mar 2018 (6 years ago)
Antispop
I was looking for a flat at the beginning of 2015 and I found one advertised by Rayners. When we went to see it, we liked, but what we really liked was the professionalism and attention of David. They gave us the flat perfectly clean (also new carpet and painted) and since then until now the professionalism has been extraordinary.
Every time we've need a plumber or to fix a couple of things, it doesn't matter how small or big was problem, It took literally hours to fix it. The prompt reply from Rayners has been always quick, professional and kind.
I strongly recommend Rayners to everyone, tenants and landlords!... Read more
Tenant
21st Mar 2018 (6 years ago)
Alastair
As a tenant, I've been very impressed by the selection of quality housing available at Rayners and their level of service. Darren was highly professional, contactable, meticulous and went the extra mile to make life easier for us. I was reassured every step of the way, and wish more estate agents were like this!... Read more
Tenant
18th Mar 2018 (6 years ago)
S Faulkner
We have been renting with Rayners for the last 4 years. I wouldn't hesitate to recommend them to anyone. Really friendly, approachable with very reasonable fees. They have always understanding to our needs as tenants whatever they might be. I would love my next property to be with the same company.... Read more
Tenant
19th Feb 2018 (6 years ago)
V Kvedarait?
Definitely the best agency I had ever dealt with in London. Friendly, fair, honest, always available, get things fixed in very short time even major things like washing machine or plumbing issues.... Read more
6th Feb 2018 (7 years ago)
N Chin
I've rented two different flats with Rayners and Denis and his team have managed to make the stressful process of moving house in London a relaxed and personal experience. They're always quick to respond to our needs as tenants.... Read more
Tenant
29th Jan 2018 (7 years ago)
R pardini
This is such an amazing agency, always available, always kind and really understanding. We found such a lovely house through them and everything was managed perfectly. We moved for different reasons but we are going to miss dealing with such professional people!... Read more
19th Jan 2018 (7 years ago)
A Neeme
David and the team are incredibly helpful, patient and kind. I can highly recommend them if you’re looking to rent or buy in Hackney.
Great response time to queries via email, and really understanding of the dynamics of share housing. Very satisfied with their service.... Read more
12th Jan 2018 (7 years ago)
N Marshall

We, as owners of a number of properties in Hackney and Leyton, have used Rayners as letting agents for many years therefore our relationship with them goes back quite a long time. We would not hesitate to recommend them as letting and managing agents to other property owners as they are professional, reliable, informative, trustworthy, helpful, flexible and prompt; nothing was too much trouble even if we just wanted to pick their brains on a minor issue. They also look after the tenants which ensures that any concerns that arise in let properties are dealt with quickly, minimising the inconvenience to all parties. We have also used Rayners, in their capacity as experienced estate agents with detailed knowledge of the area and property market, to successfully manage the sale of properties. We have no hesitation in recommending their professional, friendly and communicative services. A big thank you to Alan, David, Denis, and more recently Darren, for helping us over the years - all the very best. Nola and David.... Read more
Landlord
5th Jan 2018 (7 years ago)
A blofeld
I recently bought my first flat in Hackney through Rayners. David was always on call to answer all my questions throughout the whole process and offered honest advice. I'm very pleased I bought through Rayners and highly recommend them.... Read more
Buyer
22nd Dec 2017 (7 years ago)
L Blofeld
Excellent service for my 2 daughters who were first time buyers. Courteous and professional - I would highly recommend them to help you find your home.... Read more
20th Dec 2017 (7 years ago)
S Katan
Rayners helped me with my recent flat sale and got me a great price and buyer. They were a sea of calm surrounded by stormy waters. They always provided great advice based on their considerable experience.... Read more
Seller
11th Dec 2017 (7 years ago)
E Morrison
Rayners were the best out of the many estate agents I phoned up to view flats for the first time moving to London. Denis was very helpful in showing a number of flat options. The flat we got was great.
Dealing with issues during our tenancy were dealt with quickly and no hassle.
Without a doubt I would recommend Rayners to anyone wanting to rent in London.... Read more
Tenant
2nd Dec 2017 (7 years ago)
C Knight
We have been with Rayners over 25 years as a Landlord with them running all our flats in the Hackney area. They have never failed us in any of there managing agent duties. . From references of each tenant and to collecting rents .
We cannot fault them over the last 25 years . And are proud to retain them for the next 25 years.... Read more
Landlord
11th Nov 2017 (7 years ago)
D magdalena
Rayners have been my estate agents for over 10 years and they´ve provided good service, professional and fair. They have been in the business for very long time and if you´re looking for properties in Hackney I would strongly recommend that you speak to them.
They also have competitive prices on the aggressive market.... Read more
9th Nov 2017 (7 years ago)
S Insertname
I had a great experience dealing with Rayners, you guys are undoubtfully a high standard estate agency, the best value for money. Excellent service, always reactive, helpful and human too. Quite a good family business you should legitimately be proud of. Would definitely recommend !... Read more
8th Nov 2017 (7 years ago)
D Arbas
Very professional... Read more
3rd Nov 2017 (7 years ago)
A abbatiello
I have known Rayners and Denis for twenty years ...what can I say? I would say that small is beautiful. Darren has been very professional and efficient in letting my property and I would not hesitate to recommend Rayners to any potential Landlords or tenants... Read more
Landlord
25th Oct 2017 (7 years ago)
A Tarttelin
The flat itself had a problem with damp which I definitely don't think was the fault of the agents - and when we complained they were quick to send workmen round, and fair about what needed to be done. They replaced the kitchen as well when we asked. I found Alan particularly to be really easy-going, understanding, and helpful. They're the kind of small, human business that is much more pleasant to deal with than faceless corporations where you'll have six different agents you never meet dodging your questions on the phone. I'd go to them again.... Read more
Tenant
2nd Oct 2017 (7 years ago)
A Williamson
Very communicative and helpful. Highly recommended.... Read more
27th Sep 2017 (7 years ago)
N Name
Rayners have let and managed numerous properties of ours for many years. Everyone in their office is helpful and polite and they offer honest and fair property advice. This is certainly something that is lacking in most high street agents. We are very happy with them and will continue to use them with pleasure. Alan and his team are great.
Chris... Read more
Landlord
14th Sep 2017 (7 years ago)
J moss
No hastle and stress free! Couldn't ask for anything more when renting a room in the city.... Read more
Tenant
14th Sep 2017 (7 years ago)
D Moore
I've never had such a great company to deal with my home.
Denis is a legend, always fixed problems, was always polite, and I received all of my deposit back and pulled zero moves.
Couldn't recommend Rayners more.
Will only live in their properties when I move back to London.
David moore... Read more
Tenant
7th Sep 2017 (7 years ago)
N Barnard
We sold our Hackney house through Rayners. David was extremely helpful and smoothed the whole process through. Given we were on the other side of the world in Australia, it was a relief to be able to rely on someone to sort everything out for us. Great service.... Read more
Seller
1st Sep 2017 (7 years ago)
E Jorba
hi,
we have been living in a property manage by Ryners for 9 years and they always looked after us very well, we had our deposit back from our old rent after 9 years.
Definitely people that you can trust!!
thanks for all those years
enric&estefi... Read more
Tenant
30th Aug 2017 (7 years ago)
G James
Were really professional and efficient helping me find a tenant. Would definitely recommend!... Read more
Landlord
23rd Aug 2017 (7 years ago)
N Underwood
We rented a property off of Rayners for two years and they provided excellent service. Very sad to leave the house and the letting agents behind, would definitely go back to them in future! Highly recommended.... Read more
Tenant
23rd Aug 2017 (7 years ago)
C C
Rayners have managed a Hackney rented property for us for near 10 years. Throughout this time the service delivered has been of the most excellent quality, in stark contrast to the questionable management service of letting agencies we used previously and in other areas of the UK. Having sold the Hackney property we will certainly miss the peace of mind provided by having the Rayners team lettings expertise to hand. Rayners are highly recommended.... Read more
Landlord
17th Aug 2017 (7 years ago)
S pheby
Very professional team offering a fantastic service and sound advice. The team here are well established and have unrivalled knowledge of the local sales and rental markets. Highly recommended.... Read more
1st Aug 2017 (7 years ago)
G Bonesso
We have been with them for 11 years they provided a great service and they're friendly and helpful.... Read more
18th Jul 2017 (7 years ago)
C Reynolds
We recently purchased a house through Rayners and were really impressed by their efficiency and professionalism. Any questions we had were answered straight away and the aftercare was great. An excellent service with a personal touch. Highly recommended!... Read more
Buyer
17th Jul 2017 (7 years ago)
K Klaup
I have been renting in London for about 10 years. Rayners is by far one of the best agencies I have come across. It is a lovely family run Estate Agency. Whatever the issue they are always very considerate, helpful and efficient getting matters solved. I am happy to recommend them as you will be in good hands!... Read more
Tenant
15th Jul 2017 (7 years ago)
M James
Excellent and friendly service! Attentive staff, very helpful and welcoming. A refreshing change to other London estate agents!... Read more
3rd Jun 2017 (7 years ago)
G Circus
I lived in the same house for almost 10 years and Rayners always took care of us tenants.. Having to move out last year, I just hoped to find an agency as good as Rayners for my next house. A big thank you to the Rayners brothers :)... Read more
Tenant
24th May 2017 (7 years ago)
R Schapira
Excellent, Honest, Straightforward and correct people, a pleasure doing business with them for the last 20 years! would recommend anytime!... Read more
22nd May 2017 (7 years ago)
I GERBER
I have been with them for over 20 years. Excellent service and could not be more helpful and pro-active. I have recommended them to many colleagues. First class service.... Read more
22nd May 2017 (7 years ago)
V Vimpelova
Me and my housemates have been with Rayners for more then 3 years now. Whenever we needed they've been here for us to help. Rayners are a family business, they are super friendly and we are hoping to stay with them for more years to come.... Read more
Tenant
19th May 2017 (7 years ago)
M Neo
Rayners are a professional family run business. I have nothing but high praise. All the transactions I've had with Rayners over the years have been dealt with efficiently and promptly; buying, selling and letting through them. They are all friendly and approachable, I have no hesitation in recommending them...thanks for everything!... Read more
Seller
17th May 2017 (7 years ago)
A Bransgrove
I have nothing but good things to say about Rayners. They rented out my house for me way back in 1989 and now we are selling up, there was no-one else we ever would have sold through. They are a very professional company and they go above and beyond to help the move run smoothly. They definitely deserve the 5 star rating.
Amanda Bransgrove.... Read more
Seller
12th May 2017 (7 years ago)
J Brunskill
Rayners has provided noting but excellent service for the past 7 years, with myself and also my mother having been using them. very friendly and always around to help. I have been travelling a lot the past years, and they have acted like family when it comes to looking after my 70 year old mother, who rents one of their flats. I would highly recommend them. Really friendly neighbourhood team ;0)... Read more
Tenant
9th May 2017 (7 years ago)
J Campbell-Ratcliffe
My flatmates and I have been renting through Rayners for the last two years, and I have nothing but good things to say about them. The whole team is friendly and approachable, always quick to get back to us whenever we've had issues, has a great maintenance team, and their fees are reasonable . If only more estate agents in London could be like this.... Read more
Tenant
28th Apr 2017 (7 years ago)
C Magnani
I've had an awesome relationship with Rayners for almost 10 years! They really are the most personable and caring estate agents I have ever had the pleasure to deal with. Thank you so much for your patience and support!!... Read more
25th Apr 2017 (7 years ago)
I Oliva
We' ve being with Rayners for almost 3 years and they were very helpful, kind and honest!
We just not with them anymore because unfortunately we moved out from Hackney, but if we decide to go back to Hackney we definitely will look for them! They are great!!!!... Read more
Tenant
28th Feb 2017 (7 years ago)
J Hoyle
During my tenancy wth Rayners I have had no complaints, they handled my moving in and out process very quickly and with no stress.
Our washing machine broke and was replaced very quickly, the windows and doors needed painting, this was arranged quickly. The same goes for when the seal broke on the oven.
Overall great service.
I would definitely rent with them again.... Read more
Tenant
18th Jan 2017 (8 years ago)
J E
Rayners have let my property for twenty years and have always provided a service above and beyond what one would expect from a letting agent in terms of service, advice and arranging ad-hoc services to ensure the whole process was seam-less and hassle free for both me and my tenants.... Read more
Landlord
27th Dec 2016 (8 years ago)
T Wood
As our tenancy with Rayners comes to an end I can say that's it's sad they won't be managing the next place we move to. Alan, David and Dennis have provided a great personal service over the last few years. The boys at Rayners are friendly, attentive and good communicators. We've all asked that question in the past...
"are estate agents human...?"
At Rayners the answer is YES!... Read more
Tenant
10th Oct 2016 (8 years ago)
J Spencer
We've been with Rayners for 3 years and they've been fantastic with taking care of us and our flat every step of the way. Very honest, approachable guys and can highly recommend anyone looking for a new place to pop in to see what they have to offer.... Read more
Tenant
5th Oct 2016 (8 years ago)
G Borisova
I have been renting since I was 18 and this is the best letting agent I ever worked with. I rented a house (with mates) from Rayners and our agent was Alan. He was very professional, helpful and responded to any request quickly. Very polite and honest too. When my contract finished and moved out I got my deposit back in reasonable time, no hidden charges.
Would definitely recommend.... Read more
Tenant
25th Sep 2016 (8 years ago)
Gary
Rayners was recommended by a friend who has a longstanding relationship with this agency. They have certainly lived up to expectations and actually exceeded them in terms of their professionalism, helpfulness and advice. I found them to be responsive and clear in all our communications and in our various meetings, in spite of unavoidable problems and difficulties that needed to be overcome. I will certainly return to them in the future.... Read more
21st Sep 2016 (8 years ago)
N Lozano
Rayners did a fantastic job managing the property I was renting for about 2 years. They were always super helpful and responded really quickly to our needs.
Would definitely recommend... Read more
Tenant
20th Jul 2016 (8 years ago)
C Bhardwaj
I have been a tenant for Rayners for 3 years now and they have been great. Such down to earth guys. If anything ever went wrong with the flat they would have it sorted that day. I would highly recommend them!... Read more
Tenant
5th Jul 2016 (8 years ago)
F Catto
Rayners really do look after their tenants, and I have to say that after 10 years renting from them I consider them as friends! Thank you Rayners!... Read more
Tenant
11th Jun 2016 (8 years ago)
L McPherson
I purchased my house through Rayners over 20 years ago and sold it through them recently. The level of service was as exceptional in the last few months as it had been 20 years ago. They were wise with their advice, strategic with their marketing and achieved more than I could have ever expected. Added to that, the level of communication was excellent and detailed, and everything was done with the utmost integrity. They embody the true meaning of excellent customer service!... Read more
Seller
3rd Jun 2016 (8 years ago)
A Sciuka
If ever you need a professional, friendly, reliable and straight-forward Estate Agent then Rayners is the place to go. They have looked after us both since we walked into their offices almost 10 years ago. They were then and have remained approachable and encouraging throughout the rental process of both our flats. Their fees are still incredibly reasonable and their Customer Care is outstanding! We warmly recommend them to anyone looking to rent, hassle-free in East London.
A big thank you to you all! Julia & Aurelijus... Read more
Tenant
26th May 2016 (8 years ago)
N Poulter
I have really enjoyed working with Rayners over the last 12 years or so they have always been very helpful and fun to work with!They are very good at talking to my tenants on my behalf , and have always organised positive outcomes.I would definitely recommend them.... Read more
Landlord
2nd Apr 2016 (8 years ago)
C Ainley
Rayners is a wonderful company full of lovely people. They helped me sell my flat during a very difficult time in my life. I can't thank them enough. If you want honest hard-working professionals, these guys won't let you down!... Read more
Seller
14th Jan 2016 (9 years ago)
topopops
Honest and reliable estate agent !... Read more
11th Dec 2015 (9 years ago)
ThisGloriousMonster
Amazingly helpful and fair. No hidden costs, quick response to anything that went wrong.
The best estate agent we have dealt with. Go local not to the big foxtons/sterling ackroyd chains who are always a rip off!
Thanks for all your help
Martin and Kate... Read more
10th Dec 2015 (9 years ago)
S Kraan
We moved to London in February 2015 and found our rented flat through Rayners. They've been very helpful, friendly, reasonable and approachable. The London housing market does host some shady businesses, so we are very happy and lucky to have found Rayners who we can trust and respond promptly whenever it's needed. David and Alan are good people :) To conclude, we highly recommend them.... Read more
Tenant
8th Dec 2015 (9 years ago)
A Prenderville
Estate Agents at it’s best.
I sold my house through Rayners, they were absolutely fantastic, from the very beginning the advice from presenting my home to viewings, David Rayners' guidance was second to none, extremely knowledgeable, responding instantly to any concerns I had, they were polite and courteous, in doing this took all the stress out of the whole process. As a family run business, they certainly know their trade, take great pride in their work are very honest and extremely professional.
If you are intending selling your property I have no doubt whatsoever in recommending Rayners Estate Agent they are a delight to deal with, made the selling of my property a very efficient, quick and straight forward procedure.... Read more
Seller
25th Nov 2015 (9 years ago)
S Curtis-Quick
The service renting from Rayners has been excellent, communication and resolving issues dealt with speedily. I would recommend and use them again! Thanks... Read more
Tenant
19th Nov 2015 (9 years ago)
K Bennett
I have just bought a house in Hackney with Rayners and I am so impressed with their service. As a first time buyer, the whole process of buying a house was extremely stressful and fast paced. However David and Linda turned it into a positive, exciting experience! They are professional, friendly, trustworthy, approachable and lovely people. I can't praise them enough.... Read more
Buyer
4th Nov 2015 (9 years ago)
D Martin
I was very happy that we chose Rayners when looking to rent a new house in Hackney. They made the application process easy for us, and since we've moved in they have very swiftly taken care of any arising issues with the house (which have all been relatively minor and handled with ease). You might find some agents that charge a lower agency fee, but you'll also find many that charge higher. That said, their attentive service hasn't yielded since we moved in, making me more than happy to recommend them to anyone looking to rent in the Hackney area.... Read more
Tenant
21st Sep 2015 (9 years ago)
S flynn
I have been fortunate with landlords in the past but Rayners are exceptional. The rent on my beautiful flat is good value and their service is second to none. On the rare occasion I have had a maintenance requirement they have dealt with it immediately. They are friendly, professional and care about their business and their customers. I recommend Rayners wholeheartedly.... Read more
Tenant
14th Sep 2015 (9 years ago)
E McCullough
I have just sold my flat through Rayners and they have been superb. They are a family business and take pride in their work. David Rayner worked really hard on my behalf, giving me his full attention and nothing was too much trouble. The team also made sure that my tenant found a new place to live that she was happy with. If you're thinking of selling I would heartily recommend them; they are honest, up front and hard working. Being a small company, they can also offer a personal service that the larger estate agents cannot necessarily provide. Thank you for the great service you have given me.... Read more
Seller
27th May 2015 (9 years ago)
G Carmosino
I have dealt with Rayners over the course of our tenancy and have found David and Alan - as well as the staff - not only accommodating and understanding and willing to do what they can to solve any issues that may arise, but also personable and pleasant to deal with.... Read more
1st May 2015 (9 years ago)
L Cahill
My partner and I have been managed tenants with Rayners for over three years, and have had a very positive experience. Alan and David have always been really relaxed, have sorted any minor issues with the flat quickly (e.g. getting some painting done a few years in). Moving in was stress free and without the silly costs that some agents can add on. We've now left but deposit returned quickly with no issues or grumbles, and their warm wishes.
Would definitely recommend to other prospective tenants, and extend my warm wishes to the Rayners team for the future.... Read more
Tenant
21st Apr 2015 (9 years ago)
C Barboza
I have rented from Rayners for over eight years now, and have nothing but good things to say about them. They are ethical, professional, efficient, and as a bonus, also really nice guys - all qualities that are sadly very hard to find in other estate agents.
During my tenancy, they were exactly what one would want - they left me alone for most of the time, but were always helpful when I needed them. When the flat I had lived in for years got sold, they were extremely helpful and made the (generally very stressful) process of finding a new home very easy and painless. I really can't recommend them highly enough.... Read more
Tenant
7th Apr 2015 (9 years ago)
J Clarke
I started to use Rayner's about 10 years ago and gradually have moved my property portfolio over to them. I find their service cheerful, helpful and efficient. I have also used them to buy and sell property on my behalf and again I find they "go the extra mile" to make certain the transactions go forwards smoothly.
I am now semi retired and find that using their management service allows me to travel widely without worries. I am very happy to recommend them to anyone thinking of renting property in or around the Hackney area.... Read more
Seller
30th Mar 2015 (9 years ago)
M Bunny
Rayners are efficient, polite, professional and do what they say. Within in days of contacting them they came to my property took photographs and no sooner were these on line, there was interest. I felt assured Rayners would do what the necessary for very reasonable fee and within a timescale that suited me and the new tenants. Thank you for your prompt, efficient, professional service. From a very happy customer.... Read more
Landlord
2nd Mar 2015 (9 years ago)
T manning
I have bought, rented and sold a couple of properties through Rayners and can only say my experience was second to none. All the time the properties were rented they found me good tenants with rent being paid on time and the properties looked after. Many thanks for your years of good service.... Read more
Seller
3rd Feb 2015 (10 years ago)
S Murphy
I have used Rayners for at least 10 years having rented many properties through them and I would highly recommend them to both Landlords and Tenants.
A very professionally run and knowledgeable company whilst retaining the personal touch.... Read more
Landlord
2nd Feb 2015 (10 years ago)
P Eneas
I have been using, and still use, Rayners to manage my London flat. In fact, I live abroad and I have to totally rely on their services.
During almost 10 years I did not have any reason to complain at all, they have always been reasonably quick whenever I had any query or problem, they have always promptly reported any issue concerning my flat and forward me all relevant correspondence.
As far as I can tell, they are also honest as the managing costs are very reasonable. I can tell this because I have experience with other agents and can see the difference.
Finally, I am really grateful the friend of mine who recommended me them as it was a very good choice indeed.... Read more
Landlord
2nd Feb 2015 (10 years ago)
L Eadie
I have been renting my flat through Rayners for the last18 months - they deal with everything on my behalf efficiently and I am very happy with the service they provide.... Read more
Landlord
2nd Feb 2015 (10 years ago)
R H
I have rented through Rayners twice now, and cannot recommend this agency highly enough.
As a tenant I received a service which was of the highest standard: Rayners were consistently professional and considerate of our needs as tenants.
It was a pleasure to rent through Rayners.... Read more
Tenant
26th Jan 2015 (10 years ago)
A Caffyn
I have rented properties through Rayners on two separate occasions now, and cannot recommend them as an agency highly enough.
The care we received as tenants was first class. David, Alan and Denis were all unfailingly professional, friendly and helpful. Any issues which arose during the course of our tenancy(ies) were swiftly and painlessly resolved.
If you are looking to rent in the Hackney area, there really isn't a better agency than Rayners. The five stars are well deserved.... Read more
Tenant
26th Jan 2015 (10 years ago)
J phythiuan
Rayners is an excellent estate agent company. I lived in a property for five years and I found them to be approachable, friendly and very responsive when it came to any issues I had. I think this is because its a small family firm with old school values. It is much better to deal with people that actually care rather than some of the larger estate agent firms. I highly recommend!... Read more
Tenant
19th Jan 2015 (10 years ago)
R Brodhurst-Hooper
Rayners were great - they managed our property and were very smooth in checking us out. In fact, we got out deposit back in record time - 2 days - which is a new experience as a seasoned London renter.... Read more
Tenant
6th Jan 2015 (10 years ago)
S Sooläte
I have nothing but good words about the team at Rayners. They’ve been friendly, helpful and very responsive. Every minor things has been taken care of in a considerate, professional way.
Thank you and keep up the good work!... Read more
15th Dec 2014 (10 years ago)
D ZAMBRINI
I have dealt with this agency for over 15 years. I have rented from them and also recommended friends who have. This is a family run business which reflects old values of mutual respect. In my personal experience, each time minor works and repairs became necessary, their response has always been timely and efficient. They specialise mainly in managing and renting properties. I am happy to recommend them to both prospective landlords and tenants.... Read more
Tenant
11th Dec 2014 (10 years ago)
A martin
These guys are 100%. Honest, helpful, and straight-talking. And they go the extra mile, beyond the call of duty. I bought a house through them and they were never less than courteous and prompt to answer all queries. But they have also gone out of their way to provide further information on the neighbourhood, architects, builders etc. They are a credit to East London. I would be very confident about renting a property from them too. And since I note that there are some rather dubious anonymous troll-like comments on this site, anyone who wants further confirmation of my experience only has to contact me (andymartinink). But, in a nutshell, these guys know everything there is to know about the area and you will benefit from their wisdom. Plus they have a great sense of humour. You can't ask for more.... Read more
Buyer
5th Dec 2014 (10 years ago)
R Bowyer
I have both purchased and let through Rayners over a number of years and have always been impressed with the professionalism and courtesy of the staff in making what can often be a stressful process run smoothly. I would highly recommend them - in fact I have done on numerous occasions.... Read more
Landlord
5th Dec 2014 (10 years ago)
E Mboup
I've been renting with Rayners for almost 5 years and am currently living in one of their property in Hackney for 4 years now and they are all absolutely very helpful and professional .Whenever I need something to be fix in the flat they always get their maintenance team to do it straight away no time wasting at all and I will 100% recommend them to people because I trust them and also the price is ideal for me and family.... Read more
Tenant
4th Dec 2014 (10 years ago)
F Mocking
I have rented my one bedroom flat with Rayners for 14 years. The staff are professional, knowledgeable, and always very helpful. My flat has been well looked after by every tenant and my rent paid on time.
Additionally, Rayners attend to every minor problem within the flat promptly, and all 3 tenants I have had so far have commented on how good the service has been from this agent. .... Read more
Landlord
3rd Dec 2014 (10 years ago)
G Grays
I have used Rayners for over 20 years to manage my properties, and I would like to say that they are most efficient, very fair, and a pleasure to work with. They handle tenants with great consideration, and I have nothing but praise for the owners and staff, and have no hesitation in recommending them.
Keep up the good work.... Read more
Landlord
3rd Dec 2014 (10 years ago)
D Laird
Complete cowboys. Avoid at all costs. Or if you must deal with them, get everything in writing as they will no doubt attempt to screw you over at some point.... Read more
5th Nov 2014 (10 years ago)