N Rogers
I would like to thank Saddlers’s for all their help and advice in selling our property.
They offer a superb service... Read more
Seller
21st Dec 2024 (8 weeks ago)
K K

Without a shadow of a doubt, Saddlers, have demonstrated the highest level of customer service and professionalism I have experienced. The sale of a family home in very difficult circumstances required patience, understanding, tolerance and empathy, all of which were shown in abundance by Mark and Marilyn. The sale was close to collapse on a number of times, through no fault of Saddlers, and they carefully and with compassion worked through the challenges to keep the buyer fully abreast of the situation and on board.
Aside from this sale, I am a professional Landlord and have never experienced such professionalism and sincerity from an Agent. I don't like using the word 'Agent' as it does not do justice to Saddlers.
Saddlers are the very essence of traditional values. Like the beautiful villages and surrounds in which they work, they are the embodiment of quintessential Britain.
Truly faultless. Do not hesitate to contact them for your requirements if you are looking for honesty, integrity and sincerity.... Read more
23rd Nov 2024 (12 weeks ago)
Mark was first rate. The sale is being handled in a first rate way, starting with the valuation which was spot on. Mark has been dealing with the sale of our house from the start. He is thoughtful, always available when needed and deals with any issues without question. The firm maintains a very personal interest in their customers, so if we need to ask anything the saddlers team are knowledgable and experienced.... Read more
Seller
7th Sep 2024 (23 weeks ago)
A Gregory
A highly professional team with " old school " values coupled with client care that left me in awe, my car was written off towards the end of the selling process , not a problem for the team , Mark collected me from home and ferried me around for 2 hours to my Solicitor, the local shops and the pharmacy for my urgent medications ! ...... thank you all so much for your expertise & kindness... Read more
Seller
2nd May 2024 (9 mo. ago)
W Botten
Was a pleasure meeting and doing business with saddlers they was very accommodating with us when we wanted to have extra viewings of the property we bought from them mark especially thanks... Read more
Buyer
16th Jan 2024 (1 year ago)
GramP
Recently sold a property through Saddlers and was very impressed. They were very friendly and professional throughout, and kept in regular touch with us. It was a very smooth process. Would definitely recommend.... Read more
Seller
2nd Oct 2023 (1 year ago)
B Pearce
We recently sold our house in the village through Saddlers as our local agent and was very pleased with the service. We were fully kept up to date on all aspects of the process, with very professional photos and brochures, viewing feedback and updates as the sale progressed and concluded. The whole team, Marylin, Rob and Mark all Certainly went above and beyond and really demonstrated their value vs online estate agents i'd used previously. I would fully recommend them.... Read more
Seller
19th Jan 2023 (2 years ago)
H philpott
Recently purchased a probate property with Saddlers. Super friendly, very efficient, and helpful. Cannot praise them enough.... Read more
Buyer
28th Dec 2022 (2 years ago)
T Randolph
We had an excellent experience with Mark and Marilyn at Saddlers. From the first viewing of the advertised property we were interested in to the final closing, they were responsive and helpful. At the first viewing, Mark kindly showed us a second property better than the one we were interested in -- and that was the one we ended up buying. There was never any pressure. Our conveyance process was painfully long and Mark and Marilyn helped greatly with facilitating communication that helped keep us on track. Only hiccup was finding all the white goods not working and having to be removed--but that was our naive belief in good faith and not having tried to inspect them before we sealed the deal.... Read more
Buyer
11th Dec 2022 (2 years ago)
J Garratt
Extremely helpful and understanding in selling our property. Nothing was too much trouble. Extremely professional service. Would strongly recommend them. Mark especially was brilliant.... Read more
Seller
11th Dec 2022 (2 years ago)
S Nolan
Saddlers were excellent helping us to Sell our family home at a very difficult time in our lives and we would have no hesitation in recommending them in the future.
Rob's photography is exceptional and the sales brochure of an extremely high standard.
Thank you Rob and Marilyn for your care and kind support throughout and finding us an excellent buyer.... Read more
Seller
27th Oct 2022 (2 years ago)
F French
I contacted this estate agent regarding a property and my experience has been appalling. They have lied to me, leading to my family missing out on a house. We were in a fantastic position and were willing to offer over market price. I will not be using this estate agent or recommending them to overs. A perspective buyer should never be lied to and I feel that this agent has also let their vendor down.... Read more
Buyer
18th May 2021 (3 years ago)
R Thompson
Brilliant, professional service by Robert Sutton during this incredible difficult time. Robert delivered a safe viewing experience with excellent care taken to protect everyone, including the house owners during the appointment. Saddlers went above and beyond providing a relaxed and informative presentation of the property we visited. Highly recommended.... Read more
1st Sep 2020 (4 years ago)
C Smith
As a couple, we have had a fantastic experience with Saddlers. After enquiring about some properties found online which were sadly already being rented, the team at Saddlers helped us to find a similar property perfect for us. They were extremely helpful, always kept us well informed and when shown around our now home, the agent was very knowledgeable about the property. On agreeing that we wanted to rent with them, Saddlers were prompt to put things into motion and made the process of tenancy agreements, check in dates and inventories for the house, quick, easy and hassle free. From start to finish we have had a wonderful experience with the team at Saddlers and would definitely recommend them to friends and family and would use their services again when the time came.... Read more
Tenant
4th Aug 2020 (4 years ago)
W Dies
A professional and polite service, most importantly excellent communication - would highly recommend... Read more
27th Jul 2020 (4 years ago)
C Caldwell
Found Saddlers staff very welcoming, and helpful in my quest to find my new property.... Read more
25th Jul 2020 (4 years ago)
K Turner
Really helpful and professional team. Rob was friendly, courteous and had extremely good local knowledge. Superb presentation, puts other agents to shame. Would highly recommend!... Read more
1st Jul 2020 (4 years ago)