Anonymous Homeseller
Communication for viewings was excellent. However, after the sale was agreed, I heard nothing at all from them. I complained and received a reduction in my fees.... Read more
Seller
3rd Jan 2025 (6 weeks ago)
Andrew & Co have been excellent throughout the sale of our home. They were upfront with open communication from the start and have excellent knowledge of the local market. The photograpy was great and viewings were all handled well. It was nice to regualrly speak with the same person throughout the process. They put us in touch with recommended solicitors and made the whole process easy.... Read more
Seller
5th Nov 2024 (15 weeks ago)
Harry was top notch! Professional, diligent and proactive. We just ended our contract with Wards after receiving poor service and Andrew and Co stepped up. Harry's communication was fantastic and we felt looked after the whole journey. We can't thank him enough!... Read more
Seller
30th Sep 2024 (20 weeks ago)
Matt has been outstanding - so approachable and friendly and supportive to us throughout.... Read more
Seller
23rd Sep 2024 (21 weeks ago)
A very helpful team who acheived a very quick sale... Read more
Seller
12th Aug 2024 (6 mo. ago)
Harry & Matt were helpful through out the sale of our property. They kept us informed and we had a very easy and stress free experience dealing with Andrew &Co Ashford... Read more
Seller
21st Jun 2024 (7 mo. ago)
I have had great communication from Andrew and co, both on the app and from phone and email. Giving viewers feedback which helps you understand what is going on in the market.... Read more
Seller
18th May 2024 (8 mo. ago)
Harry Best of Andrews was great right from the outset. He was knowledgeable about the area, and had a list of benefits re our house that would be relevant to prospective purchasers. We had no hesitation in choosing them over the other agents that we saw. A few months on we've sold the house and have the perfect buyer - fabulous! A very happy customer.... :-)... Read more
Seller
9th Apr 2024 (10 mo. ago)
Harry was amazing ! :)... Read more
Seller
25th Nov 2021 (3 years ago)
G Smith

We cannot rate Andrew & Co highly enough for the service provided to us during our recent house sale in the Ashford, Kent area.
We were very impressed with the speed at which our house sold. The selling process was very well organised, with excellent photography, sales particulars and online video presentation. Buyers then came to view our property via appointment, and all of this was handled with professionalism and assurance, meaning we could take a step back and allow staff from Andrew & Co to handle everything on our behalf.
After we accepted an offer, we continued to feel we had the support and advice from colleagues at Andrew & Co throughout a fairly lengthy buying process too. We very much appreciated all of the guidance and behind-the-scenes communication that took place and which kept everything on track towards the exchange of contracts and completion.
We feel Andrew & Co were the best option for us in selling our house. They are highly experienced, know the local market very well indeed and provided us with the best all-round house-selling experience that we could have hoped for.... Read more
Seller
1st Nov 2021 (3 years ago)
M Setek
Andrew & Co and their team go out of their way to make their service extremely personable and professional throughout. They really make the process extremely efficient and we have great confidence in their marketing and knowledge of Ashford properties. Cannot recommend enough.... Read more
29th Oct 2021 (3 years ago)
C Jah
Very professional, Mark sorted things for my move , quick , professionally and on time. Best agent I've used... Read more
20th Sep 2021 (3 years ago)
L Curtis
The team at Andrew & Co have been amazing. Super friendly, knowledgeable and professional. They made our move so simple, providing all the information we needed at speed and answered all my added questions and queries. Great service.... Read more
13th Sep 2021 (3 years ago)
Overall I would 100% recommend Andrew & Co. I never had to chase them for anything. They also found me a house with them aswell as my sale which made everything seamless. So helpful and knowledgeable with the whole process. ... Read more
Seller
17th Aug 2021 (3 years ago)
Excellent service, they knew the market and how to promote maximum interest and handled multiple viewings over three says, shortlisting the offers made and explaining my options to get the best buyer and payment. They were there for me all the way to completion and I would not hesitate to say that they helped make the whole process as simple and stress free as possible. Far and away the absolute best estate agent I have ever dealt with. Would use them again and highly recommend them to friends and family and anyone who reads this review.... Read more
Seller
17th Aug 2021 (3 years ago)
K Rouse
This company provided an appalling service in May 2021. We were asked to complete an application before even being allowed to view a rental property. We have never even received the courtesy of a phone call or email back from them despite chasing. Do not send out your personal information to this company - you don't know what they might be doing with it!... Read more
20th May 2021 (3 years ago)
S Humphrey
Matt and his team worked tirelessly to help complete a tricky sale. Nothing was too much to ask for them constantly and quickly returning calls with good knowledgeable information. I would highly recommend them to anyone who is thinking of selling or buying through this well managed and organised team. 5* service from actual people.... Read more
Seller
18th Apr 2021 (3 years ago)
S Davies
Brilliant professional service. Excellent communication throughout and always kept us informed. Sold my house within a week - Couldn't have asked for more. Not the typical pushy estate agents. Decent quality photos too. Thank you Andy and Matthew for all your help.... Read more
Seller
15th Apr 2021 (3 years ago)
D james
This is my second house sale with Andrew & Co. They are best estate agents I have ever dealt with. Super friendly and professional and sold the house really quick.... Read more
Seller
16th Mar 2021 (3 years ago)
G else
I recently sold my house through Andrew and co in Ashford , I put it on the market and 2 days later I’d accepted an offer! The whole team were wonderful and kept me informed throughout the sales process . I’d like to particularly thank Harry for answering all my silly questions! And Martin who advised me against buying a flat in Brighton that had cladding issues.... Read more
Seller
12th Feb 2021 (4 years ago)
Andrew and Co. sold our house after using a different agent with no results. We decided to try another agent, this agent seemed to have a lot of sold boards up in our area and after our meeting we could see why. I have since recommended Andrew and Co. to other people selling their homes locally.... Read more
Seller
9th Feb 2021 (4 years ago)
J Bond
We've moved with Andrew & Co twice now, and both times have been excellent. They're a friendly, knowledgeable team who are communicative throughout what can be a long and confusing process.
We were nervous about the moving and up front with them about this from the beginning, and they took time to reassure us and explain things at every step. Honestly, I can't recommend them enough.... Read more
27th Jan 2021 (4 years ago)
J Woodman
We knew to expect good service from Andrew & Co and we were not disappointed. Moving during a global pandemic was bound to have its difficulties but everyone did all they could to ease the process and make it as safe and stress free as possible. A big thank you to Harry and everyone else in the Ashford team who helped us with our move.... Read more
22nd Jan 2021 (4 years ago)
N Matthews
We recently bought a property through Andrews. I can say all staff were extremely professional, and curteous. They obviously protected the interests of their client as we progressed through the bumps that are UK house buying, which was to be expected, however they did so in a professional manner. As a buyer they were very communicative and quick to respond. If we were looking to sell I would definately look at using them again. Thank you.... Read more
Buyer
15th Jan 2021 (4 years ago)
S Clear
Andrew & Co provided excellent service for our house sale. No hesitation in giving 5/5. Highly recommended.... Read more
Seller
24th Nov 2020 (4 years ago)
K Edwards
Excellent service from start to finish. Professional, accurate valuation and very quick sale.... Read more
Seller
8th Oct 2020 (4 years ago)
T daniels
We have found Andrew & Co extremely helpful and professional in their management of a couple of properties for us over the last 3 years, both in terms of the marketing and tenant search team and the on-going management and rent collection. Emma, Mark, Elli and Rachael have all been actively involved with us and are a credit to the company. One of our tenancy agreements has just come to an end but we continue to use them for another and we have no hesitation in recommending the company to anyone considering using them.... Read more
Landlord
8th Oct 2020 (4 years ago)
M Horlock
Our experience with Andrew & Co Ashford has been great over the last 8 years of them managing our rental property. With our tenant of 6 years having just ended their tenancy the lettings team were professional and efficient in their organisation of getting the property ready for the new tenant in a super quick time too. A special thanks to Ellie who was particularly good.... Read more
Landlord
2nd Aug 2020 (4 years ago)
J Harowicz
Ultra smooth move, all the way from viewing to completion, very happy with all the team at Andrew and Co, 100% would use again!... Read more
Buyer
15th Jul 2020 (4 years ago)
C French
We would highly recommend Mark at Andrews. We were extremely impressed with his superb service and professionalism. Absolutely one of the best lettings company in Ashford and we will definitely use again.... Read more
Landlord
4th Jul 2020 (4 years ago)
L Rand
Very professional service. Good communication at all times.
Highly recommendable .... Read more
24th Jun 2020 (4 years ago)
J levitt
I had 2 properties to rent, I previously had one of them on with an internet letting supermarket, without success, which even advertised on the main websites - Mark from Andrew and & Co was straight on the case , and our first property was let within 1 week at full rent, the second property within 2 more weeks - It just proves that keeping local, they have the knowledge.... Read more
Landlord
4th Jun 2020 (4 years ago)
M Kearney
Brilliant customer service, even with all that’s happening at the moment they kept me up to date throughout and got me in my new home as soon as they could! Thanks again :)... Read more
Tenant
26th May 2020 (4 years ago)
N Rudrappa
Excellent service and had visited more than 3 properties for renting and every time they responded and showed each property. All process was smooth and i highly recommend Andrew & Co.... Read more
Tenant
30th Mar 2020 (4 years ago)
J Selway
I was in urgent need of a place to live and all the staff were amazing and had me in my home so quickly. Fantastic staff! Incredible service! Thanks especially to Elli & Rachel ???? (ps it’s my old surname ????)... Read more
Tenant
20th Mar 2020 (4 years ago)
R Galbraith
This company managed to find a buyer for my property after we'd failed to sell with 2 other local companies. They seemed to be more invested in getting our property sold than the others and it paid off. Great service, always very friendly, helpful and honest.... Read more
Seller
15th Mar 2020 (4 years ago)
S Ward
Very helpful and friendly! Every question answered professionally! Definitely would use again! Thankyou... Read more
1st Mar 2020 (4 years ago)
R C
Very kind and helpful! They helped me and my colleague to get a really nice flat in town centre for a really convenient price.... Read more
Tenant
28th Feb 2020 (4 years ago)
D Asbury
Lied to us, making excuses about a rental property. Made us wait around.... Read more
Tenant
14th Feb 2020 (5 years ago)
C Bailey
Bought a house through Andrew & Co. Great, personal service and the employees and manager went above and beyond to help me in any way they could.... Read more
Buyer
10th Jan 2020 (5 years ago)
S Quadri
I purchased and sold using Andrew & Co, I've also used other local estate agents as well as the newer online based estate agents. The points that differentiate them with other I have used are: No patronising sales patter, accurate valuations, excellent negotiation, and thorough sales progression. We simply would not have been able to strike the deal that we ended up with without them.... Read more
Seller
10th Apr 2019 (5 years ago)
C H
***A BIG 5 STAR RATING***
Thanks to the Andrew & co staff at Cheriton for helping us find our first dream home and making it happen.
Lots of support from Ian and his team through -out the process. We fell in love with a property and deep down knew that we wouldn't have a chance with our offer being accepted. (This was a very popular listing.)
Without the encouragement and positivity from Ian we would not have considered attempting to make an offer.
Now here we are...owners of that property. Thank you for proving that dreams can come true if you try. We are still so very grateful.... Read more
Buyer
6th Apr 2019 (5 years ago)
K Ryan
Andrew & Co lettings have been managing our property for a few years now. They have been excellent and I would definitely recommend them. It gives us real peace of mind. Everything is dealt with efficiently and communication is great.... Read more
Landlord
20th Mar 2019 (5 years ago)
A Key
Harry did the initial site visit, photo's and marketing. His advice was bang on and I sold very quickly. I took his recommendation on a solicitor and it all went pretty smoothly. Good, very professional, job.... Read more
Seller
16th Mar 2019 (5 years ago)
? ???????
Highly recommend Andrew and co! Mark, Rachel and Emma in letting have been very helpful in finding a tenant and renting my house out. I will definitely use Andrew and co again! Thanks again x... Read more
Landlord
15th Feb 2019 (6 years ago)
M Valcheva
I highly recommend the letting department.
Everyone are very helpful and will go an extra mile to make your life easier.
Special thank you to Emma and Mark .... Read more
Landlord
7th Feb 2019 (6 years ago)
J Boorman
Having recently purchased a house to rent through Andrew &Co. I have been very impressed with the professional way the sales team and lettings department have worked together to make it as seamless and stress free as possible. My thanks go to Harry in sales and Mark in the lettings department and all of the team involved . Well done.... Read more
Landlord
2nd Feb 2019 (6 years ago)
V Coaching
Amazing service from the team in Ashford. With my property business constantly growing, we have acquired a number of properties from the agent and they have been phenomenal from day with each and every deal. Thank
You to Mark, Emma, Kirsty and Rachael for always being so helpful.... Read more
Landlord
21st Jan 2019 (6 years ago)
T Mayhew
Emma in the lettings department is very friendly, professional and most of all efficient! After reporting a problem at 9am with a kitchen door lock jamming which resulted in us unable to open the door, we needed to go out the front door round to the back of our house to get into the kitchen. Not an ideal situation just to get a morning coffee, however within half an hour of reporting the problem a locksmith had called to confirm he would be with us that morning to fix. The locksmith arrived earlier than advised and fixed the door handle mechanism quickly. Highly recommend the lettings team! Thankfully we don't have many problems, but its very reassuring to know that if we do its dealt with promptly.... Read more
Tenant
17th Jan 2019 (6 years ago)
L ktr
Excellent and professional team. Couldn't be happier with their services.... Read more
13th Nov 2018 (6 years ago)
L Ross
Excellent and professional service... Read more
8th Nov 2018 (6 years ago)
Kate
Just sold my house with the team at Andrew & Co. They were amazing- special mentions to Harry, Matt and Charlie. Very patient and supportive to a first time seller. They really went above and beyond to make the whole process stress free & professional, that and they got us a great price and a great buyer. They really know their stuff and I wouldn’t hesitate to recommend them.... Read more
Seller
23rd Oct 2018 (6 years ago)
A Larsen
Great company. Great people. Great service. Couldn't find better.... Read more
6th Apr 2018 (6 years ago)
A Dwyer
Having recently sold and bought through Andrew and co we thought we'd share our experience.
We sold through the Ashford branch and had an excellent service. Paul was happy to listen to what we thought our house was worth and encouraging in our expectations. Charlie in particular was a great help in reaching our goal and was worth her weight in gold. Always there and even communicating with us late on a Saturday night.
We bought through the New Romney branch and again had an excellent service. Mark was also a great help evening going above and beyond long after the sale had gone through. A credit to the company.
All in all a great company to sell or buy with.... Read more
Seller
28th Mar 2018 (6 years ago)