K Pearson
Good professional advice re appropriate pricing. Sale process managed smoothly, regular updates and easy to get in touch with. I would definitely recommend Scrivens... Read more
Seller
14th Oct 2024 (18 weeks ago)
R Coffey
Ebony was amazing, she always kept us informed, and always got back to us, she was so helpful, polite and courteous, definitely use them again... Read more
14th Oct 2024 (18 weeks ago)
P Reade
Thank you to the team at Scriven & Co for making the sale process as stress free as possible! My experience at all stages was entirely positive. Would recommend without hesitation.... Read more
Seller
4th Aug 2024 (6 mo. ago)
C woollhead
Bought our house with this company. They have been nothing short of incredible. Irma took a lead on managing our sale and we have just had the best experience. Highly recommend this business. Absolutely fantastic!... Read more
Buyer
25th Mar 2024 (10 mo. ago)
K Dahroug
I really recommend this agency especially the star Nicola from the lettings team she is so friendly and proffessional ,and helpful keep providing me with information with patience and very rapid reply ,she just send the application a minute after requesting it... Read more
5th Feb 2024 (1 year ago)
M Zubayr
Rented with them for over a year and they are the best agency I have had the pleasure to rent from. Flat was in perfect condition when moving in and got my deposit back at the end. Even helped me install a washing machine. They're a no hassle and no nonsence agency who you can trult trust and feel at easy that you will be taken care for.
Special shoutout to Charlotte and Katie. Thanks for taking care of me!!... Read more
Tenant
1st Feb 2024 (1 year ago)
S Newman
George and Ella
Thank you both so very much for your professional, personal and efficient manner in which you have handled the sale of my property. I was always kept up to date as the sale progressed and always felt that a friendly and courteous manner was shown to me throughout which has ensured a seamless sale/completion date before Christmas.
I would have no hesitation to recommend your firm. Fantastic!!... Read more
Seller
28th Jan 2024 (1 year ago)
N Parkes
Katie at Scrivens & Co Quinton, has been fantastic. Went over and above for me when I was purchasing my apartment. Highly recommend!... Read more
Buyer
21st Dec 2023 (1 year ago)
Ellis
A horrible company letting staff go before Christmas, even had the cheek to ask them to work their notice... shocking company, terrible management.... Read more
8th Dec 2023 (1 year ago)
M W
I work with a lot of estate agents owning a property company but I have never experienced the treatment that I have received from scriven before, they advertised for one price, then charge me an extra 70 per month for buissness rates,(I have email proof from felicity friend about this even tho she is refusing to reply when i ask her) I then found out months later the property is exempt (which scriven now also confirm), yet they refuse to lower the price back to the advertised price or give me the money back ive alreay paid (blatant tax fraud), I am unable to get a phone line or Internet installed at the office as the office has no registered address (prob another tax fiddle) and the Internet company's cannot install a line due to the location, so I'm now stuck in a 3 year lease for a office I cannot use, they refuse to end the lease ,basically saying tuff, deal with it, they are the worse estate agents ever, liers and con people... Read more
Landlord
7th Dec 2023 (1 year ago)
L Weaver
Well, what can I say!. My experience with Scrivens & Co has been long. All the way through the process; Ella and the team have been there, holding my hand and pointing me in the right direction. Sellling
(getting offers) on my home was the easy bit. Getting the buyers over the finish line was the hard bit.
Then it takes a professional and experienced team to navigate the joys of the property market. Scrivens &
Co did that, they kept me upto date and steered me in the right direction. I will miss the Friday updates from Ellla.
I will never move home again. However; if I know any person out there, mad enough to do it. I will not hesitate to recommend Scrivens & Co.... Read more
Seller
9th Nov 2023 (1 year ago)
D Beddall
From start to finnish I have recieved an amazing professional service from all members of the team in particular Katy and George who went above and beyond helping me with decisions and negotiating and being on the end of the phone offering their professional advice ,for which I am very grateful.
Everything went very smoothly, so thank you to you all i wouldn't use anyone else
Star quality team ????????????????????????????
Wouldn't... Read more
4th Oct 2023 (1 year ago)
S Thompson
This is the second time we have used Scriven & Co and we would highly recommend them. They have gone above and beyond to help and support throughout the whole process. Many thanks to George for his expert advice and guidance and Katie for managing our case.... Read more
30th Aug 2023 (1 year ago)
M Hussain
Good... Read more
26th Aug 2023 (1 year ago)
R Henley
Typical local established estate agents... Read more
23rd Aug 2023 (1 year ago)
P C
George and the team did everything they could to make the selling process manageable. Everyone in the team seemed to be able to cover for each other and knew what was going on. All of them friendly and professional. I'd definitely use them again.... Read more
Seller
4th Aug 2023 (1 year ago)
W Behan
Going there for 40 years always hrlpfull... Read more
23rd Jul 2023 (1 year ago)
Patty
I have recently used Scriven&co to sell my property. From the very start I have felt comfortable and supported, nothing was too much effort. Made something that was very daunting to me so much easier. Ella supported me all the way through, kept me updated at all times (even when others should have) . She held all the strings. I would definitely 100% recommend Scriven&co to anyone who is looking for a good estate agents, they go above and beyond.... Read more
Seller
2nd Jul 2023 (1 year ago)
J Bailey
After a terrible experience with an online estate agent, Scrivens delivered excellent service; great photos / marketing & a friendly helpful team throughout the selling process. My house sold for a great price in no time for a fair fee. Very happy & would highly recommend!... Read more
Seller
29th Jun 2023 (1 year ago)
S Molyneux
Brilliant estate agents and very smooth professional service from the start. George was very helpful with his friendliness, valuation, experience, advice, and photography, and was entirely non-pressuring. The quote was very reasonable and was paid on completion of sale. Ella took care of our solicitor and buyer liaison and was supportive, courteous and professional - we even received a Merry Christmas call on their last office day! Ella was ultimately responsible for stopping our buyer from pulling out during chain-related delays, which we are very grateful for. Our sincere thanks for selling our house in as stress-free a way as was possible, and a genuine recommendation from us to anyone to use Scriven's!... Read more
Seller
10th Jun 2023 (1 year ago)
D Lloyd-Smith
Scriven & Co helped us with our buy to let 7 years ago and Charles was very supportive and helpful and always managed to find us excellent tenants. We have recently sold the property with Scrivens and Ella and George were great and very supportive. We would recommend Scrivens and will use them in the future should we sell.... Read more
Seller
31st May 2023 (1 year ago)
S Maunder
From the first initial phone call to handing over the keys to our new tenants, our experience of Scriven & Co has been outstanding. The team were extremely helpful, nothing was too much trouble and they kept us informed every step of the way. We would highly recommend Scriven and Co to anyone thinking about renting out their property.... Read more
Landlord
19th May 2023 (1 year ago)
R DEBZ
George has been excellent in this process of helping us to sell our property. He’s made himself available when we needed him and advised us every step of the way. So much so he’s become our friend.
He came highly recommended and we’re pleased to say has lived up to expectations. With his help and the support of all the staff we were able to sell. Thanks George and all your personnel for your tremendous support!... Read more
Seller
2nd May 2023 (1 year ago)
J Partridge
On behalf of myself and my husband Tony we would like to thank Katie and George and the whole team of scrivens Hagley Road Quinton for all there support and help with the selling of my husband's Aunty's house. nothing was to much trouble and help was always at the end of the phone. Thank you so much and would definitely recommend them to friends and family.... Read more
Seller
28th Apr 2023 (1 year ago)
A Elliott
Scriven & Co have been super helpful with the purchase process for my house all questions answered very quickly, Ella particularly has made things very easy. Would recommend this estate agent.... Read more
Buyer
19th Apr 2023 (1 year ago)
H Reehal
I would like to express my thoughts regarding Scriven & Co. I'm really pleased with their service and the efforts in helping me find a property. After many viewings, i was finally able to find the perfect house. The viewings were very organised to my spec and once i was able to find the right property. My go-to agent was Ella Detheridge. She's been professional throughout the whole process from start to finish. If I was unsure of anything, I was able to reach out to her quickly either via email or phone. If I could give them any more stars, I would! I will definitely be using them again in the future! ????... Read more
Buyer
28th Mar 2023 (1 year ago)
K Kirton
Ella was really excellent to deal with always kept me informed of the sale progress and was extremely helpful... Read more
Seller
17th Mar 2023 (1 year ago)
A Brookes
Katie, George and all the team were excellent and professional in the sale of my parents house. I would definitely recommend them. Thanks again Katie.... Read more
Seller
16th Mar 2023 (1 year ago)
I Tucker
Ella and the team were a pleasure to work with and made the sale a smooth experience. Highly recommended.... Read more
Seller
20th Jan 2023 (2 years ago)
B Smith
I have recently completed on the sale of my property. This proved to be a particularly lengthy process - through no fault of Scriven & Co.
The team at Scriven and Katie Mason in particular provided a great service from start to finish and put up with my constant chasing!! I would highly recommend George and his team.... Read more
Seller
12th Jan 2023 (2 years ago)
C roustai
I had valuations by Scriven recently it was very use full and informative, very professional and knowledgeable about market!
Also I sold my property by Scriven 4 years ago they done great job i rally recommend this state Agant.... Read more
Seller
11th Jan 2023 (2 years ago)
A Phipps
Very pleased we decided on Scriven & Co to sell my late Mother's house. All the staff were helpful and nothing was too much trouble for them. I have no hesitation in recommending them.... Read more
Seller
5th Jan 2023 (2 years ago)
L Varlow
Scriven & Co have recently sold my property in the local area and came as recommendation from a neighbour. The Sales team have been fantastic throughout the whole process from start to finish. With their experience & knowledge of the local area they provided an accurate & realistic sales valuation, were always on top of all the administration and kept me up to date with what was happening right through the final negotiations to complete the sale. A massive thank you so George, Katie, Sarah & Andrew who worked & supported on the sale. I wouldn't hesitate in using them again & would recommend their services.... Read more
Seller
7th Oct 2022 (2 years ago)
M Hogan
Through and professional. Having used plenty of agents, Scrivens stand far higher in our opinion then any one else. They know there stuff. Have them on your side.... Read more
1st Oct 2022 (2 years ago)
shaz0121
Very helpful and understanding agents. I will work with again!... Read more
13th Sep 2022 (2 years ago)
L Barnett
Great estate agents for our rented property, very professional and friendly would highly recommend.... Read more
Tenant
9th Sep 2022 (2 years ago)
A Lappin
Lois was fantastic throughout our tenancy application process. She couldn’t do enough to help us and was always on hand for any questions we had. We really appreciate it and can’t thank her enough!... Read more
Tenant
9th Sep 2022 (2 years ago)
C Mills

We have been tenants of a Scriven & Co managed property for the past 3.5 years. The only reason we moved on was a decision to move to a more rural area and so outside of the area typically covered by Scriven.
For Landlord’s: Based on our satisfaction with the management by Scriven & co; we felt compelled to leave the property in a better state than we received it. So much so that the landlord requested our forwarding details to thank us personally. We ended up paying for professional carpet cleaning, re-turfing of the entire rear garden along with around a week of our own efforts to make the house fully ‘show home ready’.
For Tenants: Your typical interaction with a letting agent tends to be for one of two reasons; A, something is wrong with the property or B, they are conducting their bi-annual review. For both events it becomes very clear that this is a family-run business grown into something larger. Our conversations with Charles Scriven were enjoyable and friendly, so much so that towards the end of our tenancy we spent a decent time chatting beyond the details of the tenancy. The contractors they use share in the same friendliness and professionalism. During our tenancy; we did not experience any undue rent raises and any issues were dealt with in a timely and professional manner.
Overall our experience with Scriven & Co has been a very positive one, and, weighed up against our experiences with other letting agents in the market, Scriven & Co would be our go to for letting property in the area.
As the letting market becomes harsher for tenants with less properties available to a wealth of potential tenants; many agents have taken on a ‘take it or leave’ attitude, Scriven & Co have shown themselves to be agents that still care.
Landlord’s take note: Happy tenants are long term tenants.... Read more
17th Jul 2022 (2 years ago)
J Jumi
Sarah still provides a happy and wonderful team. It's always great to go in. She makes time. The staff always ready to help.... Read more
7th Jul 2022 (2 years ago)
E Mehaj
I would like to say thank you to Scriven and Co for helping me purchase a house. The team was excellent and always available to help with any enquiries. A special thank you to Sara, who patiently supported me through all stages of the purchase.
I highly recommend this estate agency!... Read more
13th Jun 2022 (2 years ago)
A singh
No body helping you or listen you the ignoring you for 10 minutes pretending you walk away... Read more
24th May 2022 (2 years ago)
B Power
A huge thank you to the Scriven & Co Team for persisting in finding Tom and I our perfect first home. The team have been very responsive and informative, thank you to Katie who was always at hand when we had any queries or questions we had.
I would also like to say a special thank you to George Scriven who has been nothing short of amazing! He has been so supportive and has truly done everything he possibly could to make sure this process was stress free and enjoyable, in a very personable yet professional manner.
We are so delighted to have found our perfect first home thanks to Scriven & Co. I truly hope our paths cross again in the future, thank you all!... Read more
Buyer
26th Feb 2022 (2 years ago)
A Singh
Real business man,.just after money... Read more
27th Nov 2021 (3 years ago)
P Hall
First class... Read more
24th Nov 2021 (3 years ago)
C Larrosa
After leaving the tenant not paying £5K during lockdown, they decided to charged us £370 for their services!!! Joke. When the tenant left by himself and we were £5k sort! They did nothing but take money. Picture of the email
AVOID!... Read more
Landlord
16th Nov 2021 (3 years ago)
D Qamar
I wanted to sell my house and was going no where with another agent. I spoke to George Scriven to explore changing my agent. He arranged to come to my house at a time that was convenient for me. He had done his pre-valuation checks and was very well prepared. Throughout the discussion he was very honest, professional and took time to explain everything backed by evidence. I found a buyer soon after our discussion through my old agent but I would not hesitate to recommend George and his team for their honesty and professionalism.... Read more
7th Aug 2021 (3 years ago)
N Middle
Not sure where all the money went. Seems they put the house on the market, wait for a sale and sit back - now I'm sure that's not what happens but it sure felt like it for myself and the family I was buying the house from.... Read more
Buyer
27th Jul 2021 (3 years ago)
M Stewardson
Really delighted with how our Farm Rd property was marketed and subsequently sold. Supplied us with great in-depth research during the appraisal which proved to be realistic with the sale price agreed. Would highly recommend.... Read more
Seller
26th Jul 2021 (3 years ago)
C Perry
I purchased my home via Scriven & Co and I was very happy with the service. They were always super professional, and so helpful. They really made sure that everything went smoothly, and were always on hand to answer any questions. George Scriven was consistently responsive and helped a lot with liaising with all parties so that nothing got stuck. I would definitely use them again - but the house I bought via them is so perfect I don't think I will ever move!!! Thank you George and everyone at Scriven & Co.... Read more
Buyer
19th Jul 2021 (3 years ago)
J Jasinski
At the start, George was amazing and the reason we went with Scrivens. We were buying a property marketed by them as well as selling our own through them. We even started recommending them to family and friends.
As soon as prices were agreed, it's almost as if things stopped and if it wasn't for my wife chasing all concerned on an almost daily basis, we would have not gone through with the sales on account of the imminent closure of the stamp duty holiday. It felt to us that as long as the purchase was done, it didn't matter when contracts were exchanged but to us, because of the stamp duty, it would matter... massively and the chain would have fell apart as a result.
There's been no follow-up either for feedback, to see how everything is etc
As I said at the start, George is the reason for the 3, otherwise it would have easily been a 1 or a 2.... Read more
Seller
13th Jul 2021 (3 years ago)
J Hughes
We were very lucky to have had the pleasure of having Scriven & Co assist us with our upcoming house purchase. I can happily say that you are in safe hands. We received sound advice which helped us greatly throughout the process. Thanks again!... Read more
Buyer
25th May 2021 (3 years ago)
P Russell
Rented out our warehouse with this company, absolutely awful service, terrible tenant and massively undervalued then gave a big bill... Read more
Landlord
21st May 2021 (3 years ago)
D Grosvenor
Poor out dated attitudes, certainly wouldn't use again and wouldn't recommend at all... Read more
4th May 2021 (3 years ago)
A Sehra
I took my 9 year old daughter to the Hagley rd branch. All the staff were very helpful... Read more
25th Apr 2021 (3 years ago)
J Wallace
Scriven & Co have given us THE BEST service for both selling our property and buying a property. We highly recommend this company. They are professional, caring and give their all. We especially want to thank Martin Scriven and Sarah Shepherd who were there for us all the way, giving so much more, truly fantastic service and greatly appreciated! Thank you.... Read more
Seller
16th Feb 2021 (4 years ago)
N Ellett
Would highly recommend Scriven & Co. Used them twice in the last 2 years, both for the sale of my house & more recently my mum's. The team there are fab, George, Katie & Sarah were my main contacts and all very helpful, they even turned into my counselling service when things got a little stressful!! Thanks all.... Read more
Seller
2nd Feb 2021 (4 years ago)
E M
Can't thank the Scriven & Co team enough, specifically Katie Mason for her help with my house purchase. Every question I had and every phonecall to them was answered really quickly and professionally. Even after the sale had completed they were supportive and made the transition into a new property a piece of cake. Thank you so much, very impressed with the service. Eve... Read more
Buyer
23rd Dec 2020 (4 years ago)
M Bostock
Would like to express my sincere thanks to George and the team for the sale of my property, in such a professional, friendly and speedy manner.
Had nothing but great service and invaluable advice from start to finish and will definitely be recommending there services.
Thank you again. 5*****... Read more
Seller
10th Dec 2020 (4 years ago)
M Stewardson
The team at Scriven & Co are always professional and take all the stress out of a house sale . Great service.... Read more
Seller
10th Dec 2020 (4 years ago)
J Silver
I rented a flat from Scriven & co this time last year. Great service from start to finish. Can't fault the team.... Read more
Tenant
19th Nov 2020 (4 years ago)
C Johnson
Absolutely first class service from Scrivens in the letting of my mom’s property, Charles Scriven was on top of the process through to it being let, always happy to help and give advice, thank you so much.... Read more
Landlord
12th Nov 2020 (4 years ago)
D Sayers
After renting with Scrivens for 6 years I have nothing but good things to say about them. Charles especially was always helpful, professional and kind. Would recommend them to anyone.... Read more
Tenant
12th Nov 2020 (4 years ago)
K Taggar
Have always received excellent service from the lettings team at Scrivens. I have been using them for a number of years now and Charles especially has provided a very professional and thorough service. Quite simply no corners are cut and they treat your home as if it were theirs. As a landlord or a potential tenant do not hesitate to contact Scrivens!... Read more
7th Nov 2020 (4 years ago)
I Ross
Excellent service, very professional.... Read more
16th Sep 2020 (4 years ago)
D Tordoff
The entire rental team is just wonderful. From the moment I contacted them to arrange a viewing to the days after I left a year later, they supported me, helped me, took care of everything and checked up on me to see if I was OK.
No job was too much, hard or impossible.
Charles, Jackie and Katy, other agents have a lot to live up to! Please can you come to Tunbridge Wells???
Thank you all.... Read more
Tenant
21st Jul 2020 (4 years ago)
S Harris
Scriven & Co have helped rent out and manage our properties for a number of years.
The team offers an excellent all round service, consistently going above and beyond what they are contractually required to do. They are always calm and extremely responsive when an issue with a property arises. They have great local professional contacts, and can quickly manage potentially difficult situations. The team have also carried out property valuations, and manage the process of renting out a property from start to finish.
I would highly recommend Scriven & Co to anyone looking to rent out a property.... Read more
Landlord
14th Jul 2020 (4 years ago)
T Thomson
Thank you so much to all the staff at Scriven & Co for selling my house during difficult times (Covid). Fantastic service and very professional. Wishing the team all the very best for the future.... Read more
Seller
28th May 2020 (4 years ago)
M Williams
Charles and the team at Scriven provided us with a first class and excellent service when we rented out our property through their agency. We found right from the start, a warm, sincere and professional relationship was established.
They made the process smooth and seamless with regular contact, keeping us informed throughout the rental agreement.
We would highly recommend Scriven & Co to anyone considering renting out their property.... Read more
Landlord
18th Mar 2020 (4 years ago)
L Thorns
I recently used Scriven & co to sell my first property. They were fantastic throughout the process, with one point of contact from valuation through to completion. I was kept up to date regularly on feedback and offers from people who had viewed the property, and once a sale was (very quickly) agreed, kept my buyer well informed with updates I provided. Overall a great experience and I would recommend to sellers and buyers alike.... Read more
Seller
5th Mar 2020 (4 years ago)
K Frazzler
I rarely give bad reviews but I can honestly say this company are not worth the time or effort. If you want to buy a house, there are plenty of decent agencies around. With this company, you simply sit redialling. You end up chasing and calling and following up more than anything else
You do not get one person to support you or help, you are simply passed around from pillar to post. It was only when I voiced my disappointment that I was given a senior member of staff to deal with. But even he could not deliver. They seem quite incompetent and as a result we lost out in several ways.
I would not recommend
Avoid at all costs. Only given 1 star as you have to.... Read more
Buyer
27th Feb 2020 (4 years ago)
N wilson
Friendly staff they know their stuff... Read more
14th Feb 2020 (5 years ago)
S dubberley
We recently lost our mom and no longer had our dad and had the task of putting the family home of 45 years for sale. We originally didn't go with Scrivens but our solicitor was constantly recommended them, we went with another estate agent but took a dislike to them straight away and was we glad. Scrivens these last few months have been a god send. Diane, Sarah, Joe and not to mention George nothing has been to much trouble for them. They go out there way to help in what is a very difficult time, emotionally. They understand that you're not just sell a house it's got emotional attachments. I would give you more than 5 stars because your services were outstanding. Thank you, and I will definitely recommend you again.... Read more
Seller
1st Feb 2020 (5 years ago)
B Quinn
Really helpful and kind.... Read more
3rd Dec 2019 (5 years ago)
A Bolton
I just want to say Jon Dunbar from the Scriven's team was absolutely amazing and helped massively. After I was let down elsewhere I was in urgent need of a quick response for a flat due to having less than 2 weeks to find somewhere.
Jon was very informative and also relayed on information to the landlord of the property at an impressive speed! Within a few days I had the keys to the new flat to rent and all this whilst being in an IVA!
I shall come back to this review if any changes both positive or negative as time goes on... However A+ for these Estate Agents especially compared to others that didn't seem to care to help!
Thank you!... Read more
Tenant
1st Dec 2019 (5 years ago)
A Sharif
Professional, Efficient, Fair, wouldn't hesitate in renting with them again. Thanks to Charles and the Scriven and Co Team. Cheers, Jack... Read more
Tenant
28th Nov 2019 (5 years ago)
C Smith
Amazing staff great with the children a good choice of frames for them... Read more
20th Oct 2019 (5 years ago)
A MEEK
We have recently sold our property through Scrivens and the service was excellent.
George not only marketed our property but also gave us invaluable advice on the process of selling and looking for a new home.
We had two offers from our first two appointments who George had previously screened as ideal buyers of our house.
I thoroughly recommend Scrivens, the moving of house was certainly made easier with access to the professional support they offer.... Read more
Seller
26th Sep 2019 (5 years ago)
A D
Staff really friendly.... Read more
24th Sep 2019 (5 years ago)
M Saul
I bought my forever home from Scriven and Co. Couldn’t recommend them higher. I have bought and sold several houses and my experience with Scriven and Co is second to none. Great service.... Read more
Buyer
22nd May 2019 (5 years ago)
R Peniket
Amazing service couldn’t fault it , went above and beyond for me and my girlfriend , especially Charles and Katie , can’t recommend enough ????... Read more
14th Apr 2019 (5 years ago)
P whitworth
Recently my sister and I had to sell our mothers home of almost 70 years in order to pay for nursing home costs. We chose Scriven to undertake the sale. Their professionalism and personal service was invaluable to us, as they guided us through an emotional, and exceptionally quick sale. We would have no hesitation in recommending Scriven to anyone who needs to sell a property whatever the situation. Massive thank you to George & the team!... Read more
Seller
2nd Jan 2019 (6 years ago)
D Pullen
Very thorough eye exam and very nice people.... Read more
27th Dec 2018 (6 years ago)
E Shanks
Excellent service from day one. All the staff are very professional, friendly and kept us informed at all times. Special thanks to George Scriven who worked tirelessly through all the ups and downs we had.
Nothing was too much trouble. He went above and beyond expectations and got the final result our property SOLD. Can highly recommend this Estate Agents. 10/10.... Read more
Seller
3rd Dec 2018 (6 years ago)
S Plant
Having marketed and sold our property through Scriven & Co, we have no hesitation in recommending their services. The staff are friendly, professional and provide a good service, keeping us informed through phone and e-mail as necessary. One example of this was after our property had to be remarketed, once it had fallen through, the staff immediately made contact with previously interested parties to set up viewings and restart the process over - going above and beyond expectations. The only blemish in our experience was the leniency afforded to our buyer, although the honesty and fairness demonstrated was refreshing, this did result in delays in the initial stages of the sale. All in all, Scriven & Co provide sound advice and are a pleasure to deal with.... Read more
Seller
7th Oct 2018 (6 years ago)
L Campbell

Scrivens and co and there landlord team are just another prime example of discrimination to cause stereotypes.
I am not going to look all guns blazing and play in with there tactics however I am appalled at how I have been treated by them.
Me and my partner who are both in good jobs and who both earn over the threshold to not need a guarantor, applied for a property to be told we will hear back within 3 days. 3 days came and 3 days passed. In fact 3 weeks passed! I called and was told I would be called back numerous times and never was.
I then noticed that they had updated new photos on the website for the property and took off the phrase "ready middle of october" stating it was ready now.
In the end I was getting sick of waiting so I arranged for my mother to call and good job she did as they were more than happy to speak to her! Guess what it all to boiled down to... the fact that I am 19 and my partner is 21! Guess they wouldn't mind speaking to my mother as she's older!!!!
I'm not being funny but they obviously put it down to stereotype of younger people. Now I want to know how do you expect to not get these stereotypes when no one is giving us opportunity. Everyone, and by the looks of it people at scrivens think oh young people live in high rise flats, council houses don't pay bills etc. Why don't you let your landlords meet us and give us a chance??
I would have been happier if you'd have at least kept me in the loop instead of excuse after excuse when it was all because of my age.
Thanks for nothing apart from a confidence knock scrivens!... Read more
Tenant
24th Aug 2018 (6 years ago)
D Perrins
George sold our house for us last year very professional and helpful service. Will use again when we come to sell our next property in a few years and am more than happy to recommend... Read more
Seller
11th Jul 2018 (6 years ago)
S Perrins
We recently sold our property through Scriven and co and I cannot thank them enough! I will definitely use them again in the future and would highly recommend them to any one looking to buy or sell a property.... Read more
Seller
11th Jul 2018 (6 years ago)
BeckiMayy
Me and my partner have rented from scrivens for over 2 years and have had a great experience doing so. We were always kept up to date with visits/checks and never had any problems throughout our tenancy.
Special thanks to Charles for his professionalism and making it feel like a personal experience and not just another customer.... Read more
Tenant
10th Jul 2018 (6 years ago)
J day
George at Scrivens single handed managed to scare our buyers away by filling there heads with a load of nonsense he knew nothing about.
Avoid this estate agents like the plague I have never
Been so disappointed and let down by anyone ever until we Met George .
We were having issues with the property we was buying, we were selling to first time buyers,
Instead of just keeping our buyers happy
George went straight in like a bulldozer telling them we had this and that wrong etc it was going to take months to sort out.
Which was all totally not true.
Hence our first time buyers pulled out.
Lucky for us we took it off market with Scrivens
And put it up for sale with purple bricks to our advantage we sold it straight away again for £10,000
More. Which now shows me they also market your property waytoo cheap to gain the sale!!!
i have had to put one star as it wouldnt let me put NO
stars
These estate agents only care about money
not cudtomer satisfaction!!!... Read more
Seller
3rd Jul 2018 (6 years ago)
C Edmead
I had previously been with Scriven for approximately 4/5 years. They are a great estate agent to go with. They are very accommodating, reliable, honest and will above and beyond to help you out in any situation. I would totally recommend anyone who is looking for a reliable estate agent to go with Scriven & Co.... Read more
29th Jun 2018 (6 years ago)
Z khan
Very nice experience .friendly and helping staff... Read more
24th Jun 2018 (6 years ago)
A Lloyd
From start to finish it was a pleasure dealing with all of the friendly, professional staff at Scriven & Co. The advice we were given was always sound and considered. We were kept informed regularly during each stage of the process. Selling a house can be very stressful and George and the Team did their utmost to minimise this for us. I wholeheartedly recommend them and would use them again to move.... Read more
Seller
12th Jun 2018 (6 years ago)
A Rogers
Have dealt with the Scriven family over many years and have always been very satisfied. Both for selling and purchasing; I have found them to be honest; straightforward and friendly to deal with. I recommend them.... Read more
Seller
8th Apr 2018 (6 years ago)
M Ahmad
Did not heard back as they said... Read more
28th Mar 2018 (6 years ago)
J Millington
Very professional service from beginning to end in letting and selling a property.... Read more
12th Dec 2017 (7 years ago)
R Baker-Leask
I have dealt with many estate agents over the years, even worked for a couple but George and the residential sales team are by far the best in my experience. Knowledgable, easy to talk to and very supportive! What more can I say :)... Read more
5th Oct 2017 (7 years ago)
E Redmond
A very professional and efficient service from my initial enquiry about selling a property, through to the completion of the sale. Would not hesitate in dealing with the company again.... Read more
Seller
29th Sep 2017 (7 years ago)
Dolly
In October 2016, my landlord decided to switch agents and opted to go with Scriven & Co and I can honestly say what a massive difference they have made!
Previously I was used to long delays for any home repair work and to get a response from my letting agents, it would usually take a few weeks. But since Scriven & Co have taken over, they are prompt, professional and couldn’t be more helpful. Charles Scriven from Scriven & Co has been absolutely fantastic! He has been so helpful and honest with his advice, recommendations and helped me every step of the way! I was so impressed with the service that I have just signed a new contract with Scriven & Co as I know they will look after me and I will get an excellent service.
To anyone thinking of buying or renting a property in the West Midlands, I highly recommend Scriven & Co who have been outstanding agents.... Read more
Tenant
18th Jul 2017 (7 years ago)
M Danks
Decades dealing with this lot they just look after their customers the property owners. Gas fire not working, leak under kitchen sink and much much more ignored. Be a day late with rent we will charge interest on that. Like living in a dirty bedsit.
Amendment requested by Scrivens over a period of decades you've stolen thousands off me all they do is look after their customers property owners who want to make easy money.... Read more
Tenant
14th Apr 2017 (7 years ago)
K westbyross
Extremely late putting this on and often think wonderful things without actually paying recognition to those deserving... so here goes...
As we all know, moving house is stressful, especially when other less effective estate agents selling the house you want to buy are being less than competent and there are legal issues linked to deeds etc preventing things from developing further. But Thanks to the amazing help, advice and willingness of George at Scriven and Co to go that extra mile, we managed to sail through the selling and buying of our houses with an incredibly fast turn about of just over 4weeks. We are now living in what is going to be the house of our dreams and we couldn't have done it without you George Scriven of Scriven and Co. So thank you... we will be eternally grateful x... Read more
Seller
10th Feb 2017 (8 years ago)
P Bristow
We sold our property through Scriven & Co. Quinton last month. We found them to be very competitive on price, professional, efficient and also friendly. Their estimate of the property market value proved to be more accurate than their competitor's valuation. Scriven & Co were also very effective in negotiating the final price on our behalf. Based on our experience with Scriven & Co, we would have no hesitation in recommending them.... Read more
Seller
25th Jan 2017 (8 years ago)
D Sandall
In November 2016 I went on their website, contacted the office via the email link requesting a valuation appointment. Did not receive a reply. Does not give me much confidence that they would be proactive in selling our property. Plenty more Estate Agents who I am sure will welcome our business.... Read more
Seller
29th Nov 2016 (8 years ago)
C Ainsworth
Rubbish. Avoid.... Read more
11th Oct 2016 (8 years ago)
C Ainsworth
Put us off ever renting through a letting agents again... gave us our renewed tenancy agreement about a month late. When moving out included things on the inventory that were already like that when we moved in the property and that were in the original inventory. Very bad service. Only care about the expensive service they offer. Would not reccomend to anyone!!!... Read more
Tenant
24th Sep 2016 (8 years ago)
B Croot
George and Beverly dealt with the sale of my property, the experience was fantastic, the service, support and Knowledge was second to none. I look forward to working with them again in the future and would recommend them to anyone, extremely professional. Thanks again... Read more
Seller
8th Aug 2016 (8 years ago)
C Schofield
I used Scriven and Co to sell my property in Halesowen a few years ago, I received excellent service and was kept up to date throughout the whole process. I dealt with George Scriven and found him to be excellent.... Read more
Seller
3rd Aug 2016 (8 years ago)
S Donnelly
Great honest estate agent to deal with showing attention to detail which is so refreshing in this current day! George Scriven dealt with my flat sale after Charles Scriven had been dealing with this as a rental property for years - highly recommended.... Read more
Seller
3rd Aug 2016 (8 years ago)
N Atkins
Friendly, professional service. Trouble free sale and took the worry out of the selling process... Read more
Seller
31st Jul 2016 (8 years ago)
A Smith
Superb service, staff are knowledgable and very efficient. They sold my house within a week and monitored the sale process from start to finish. Worth every penny.... Read more
Seller
29th Jul 2016 (8 years ago)
P Stewardson
We have bought and sold numerous investment properties through Scriven & Co, they also handled the sale of our own family home and we have never received anything but 1st class service. It's great to deal with a family firm who know the local market inside out and take time to understand the needs of their client and work in their best interests.... Read more
Seller
29th Jul 2016 (8 years ago)
N Bolton
If you want an Estate agent to sell your home and be with you every step of the way then you can do no wrong than with Scriven and Co. Brilliant service from the time I listed the property until move day. They were a real pleasure, always polite, friendly and called you back when promised, even out of hours. Top quality service that we would totally recommend.... Read more
Seller
28th Jul 2016 (8 years ago)
H Rai
My family has been using Scriven and Co for a number of years and we have recently sold our property through them. George has been of immense help and has kept us fully informed of developments throughout the process. A thoroughly professional service, can't recommend them enough. Thank you to all at Scriven & Co.... Read more
Seller
28th Jul 2016 (8 years ago)
P Tarrant
I have let my flat in Quinton with Scrivens twice over the last few years and recently sold it with Scrivens in December 2015. They also dealt with the sale of my Nans house in February 2016. They run a really good professional service there and me and my family have been using them for all of our property matters over the past 7 or 8 years. I wouldn't go anywhere else.... Read more
Seller
21st Jul 2016 (8 years ago)
T Family
Three generations of my family have been advised on property matters over the past thirty years. In the last month Scriven & Co. have been managing properties, selling a house, negotiating a leasehold reversion sale and valuing a leasehold for my family. All their departments are friendly, competent, responsive and provide good value. As a chartered surveyor myself I am impressed by the consistent quality and professionalism of the service they offer.... Read more
Seller
1st Jul 2016 (8 years ago)
D CHILDS
Very professional and thorough to deal with, everything is laid out and clearly explained.
Would recommend if looking to buy or rent.... Read more
27th Jun 2016 (8 years ago)
L Evans
We've been with Scriven & Co for little over six years now and I can honestly say the letting's team are fantastic. They've always looked after both the tenants and landlords with the utmost integrity and do so with an impartial, clear perspective. I would recommend them to anyone looking at getting onto the property ladder or those renting.... Read more
Landlord
27th Jun 2016 (8 years ago)
A Taylor
We were first time landlords, as our Mom & Dad were moving from their family home of 60 years, and Charles led us through the letting process with a high degree of professionalism without sacrificing the personal touch. His advice was instrumental in us finding excellent tenants in a very short period of time and the Scrivens team dealt with all the contract details efficiently and comprehensively. I would unreservedly recommend Scrivens & Co.... Read more
Landlord
26th Jun 2016 (8 years ago)
W Lou
Having rented out a property through Scriven & Co and then subsequently sold the property through them I can highly recommend both the Sales and Lettings teams. They provide an honest and friendly service and keep you well-informed throughout the process. Their advice is spot-on and, unlike other estate agents I have dealt with, don't set unrealistic expectations or over-promise. Should I need to sell or rent a property again they'd certainly be the ones I'd call.... Read more
Seller
26th Jun 2016 (8 years ago)
S Clarke
I rented through Scriven & Co for over 2 years and was always very impressed with the professional and courteous service I received. Also, the landlord responded very quickly to any issues raised during my tenancy (luckily there were very few).... Read more
Tenant
25th Jun 2016 (8 years ago)
D Bollans
Been letting a property for several years now and have always provided excellent service and quick responses if ever any issues would reccomend to anyone... Read more
Landlord
25th Jun 2016 (8 years ago)
M Etsibah
Scriven & Co provide excellent professional letting services.... Read more
24th Jun 2016 (8 years ago)
A freeman
Had very little hope of selling my 6 year old new build apartment due to so many also being for sale near by but George visited and gave his invaluable opinion of what we could do to make the apartment as saleable as possible. I managed to sell the apartment in 3-4 months with the help of scriven & co.
Everybody there was very approachable and i would highly recommend using Scriven & Co.... Read more
Seller
24th Jun 2016 (8 years ago)
G Morgan
Charles and the team at Scriven & Co do a great job managing my property. After finding the tenant, they have looked after all aspects of the property making my life easier - great team to work with!... Read more
Landlord
24th Jun 2016 (8 years ago)
A Walker
Scrivens & Co have been looking after our rental property for just over two years now, I have to say that we are extremely impressed with the service that they provide. It is our first rental property and we did initially have some concerns but Charles and the lettings team guided us through the whole process. Scrivens & Co offer a professional, customer focused approach which is very hard to find in this day and age.... Read more
Landlord
21st Jun 2016 (8 years ago)
J Johnson

I'm a landlord with several properties that are solely managed by Scriven & Co. I have been working with Scriven's for over 3 years now. We work with Scriven's from purchase appraisals through to letting and management thereof. On the landlord side - upon identification of a suitable property, we work with Scriven's to ascertain realistic rental values and its appeal for market before an offer to purchase is made. If successful on purchase Scriven's then complete an inspection for us to identify what work is required to bring the property to our high standards - our aspirations are to have high quality and desirable properties (not to have a portfolio of volume/low quality). Scriven's recommend us on how to achieve those aspirations. Once we have completed upgrade works we then market with Scriven's who provide opportunity to all interested tenants to view the property. The relationship is so good between us and Scriven's that we know all the staff really well who, I have to say, are all extremely professional. Once we obtain a successful application Scriven's then take over the day to day running. From the tenant side - once the application is approved (and within the applicants means) Scriven's then arrange the tenancy agreement (including payment method), inventory and key hand over. Periodic meetings are conducted with the tenant to ensure that all is well and they are happy. If any maintenance works are necessary then all the tenant has to do is call or e mail Scriven's who then arrange for repair - hassle free. If the tenant has any concerns then again Scriven's manage those concerns. For me Scriven's work to my aspiration of providing high quality and customer focused service. Between us we ensure that the properties are a high standard, energy efficient and in great locations. I wouldn't want to work with any other agent - all the staff are extremely professional.... Read more
Landlord
23rd Nov 2015 (9 years ago)