E lucia
I would like to say big thanks to Ms Hadley, who helped me through the process. It is much appreciated for all your help.... Read more
31st Jul 2024 (9 mo. ago)
K Mansoor
I got property from Dixons, and Teliah helped to get the process done smoothly. Thanks ????... Read more
30th Jul 2024 (9 mo. ago)
P Amin
I feel very lucky. Teliah has changed my life, i am so greatful she has really helped me secure my property. She is amazing! She is amazing and everything... Read more
24th Jul 2024 (9 mo. ago)
D Leyan
Great service received form Teliah her help was endless walked me through my house rental, couldn’t ask for more. Thanks to entire Dixons team... Read more
Tenant
23rd Jul 2024 (9 mo. ago)
M Hassan
I am writing this review for my property manager, Samuel Barnett. Samuel has consistently demonstrated exceptional professionalism, responsiveness, and a genuine dedication to his role. Every request, no matter how big or small, is handled promptly and efficiently. His helpful attitude and commitment to ensuring tenant satisfaction make him stand out.
From the very first interaction, Samuel has been approachable and proactive, addressing maintenance issues swiftly and keeping the property in excellent condition. His communication skills are top-notch, always providing clear and timely updates. I feel fortunate to have Samuel overseeing my property.... Read more
Landlord
17th Jul 2024 (10 mo. ago)
L _osbs704
I spoke to Teliah , she was so lovely and very helpful . Helped to answer any questions I had and was very understanding... Read more
15th Jul 2024 (10 mo. ago)
Kasib
I spoke to Teliah at dixons about issues i was having with my property. She really assisted me and gave great advice. I’ll be sure to use Dixons for all my property lettings... Read more
Landlord
15th Jul 2024 (10 mo. ago)
B Ghiassi
Absolutely disastrous mortgage advisor and services. While the sales team is very efficient, the mortgage advisor (Luke) is highly incompetent and unprofessional. If you want to have a calm and relaxing experience of getting a mortgage or re-mortgage your property, don't work with this store. I was given inaccurate, erroneous and late information on several occasions. I was asked to provide documents that were not needed by the bank, and when I complained, Luke made sure that he would delay my work several times knowing he could cause me financial damage given the volatility of the interest rates. Not only did he make sure he would not put my application through until the last day (just to stress me), but I also had to find the best rates myself and tell him which one to apply for, for a service that I have paid! If this is a service you like to receive, then this is the best place for your mortgage application.... Read more
10th Jul 2024 (10 mo. ago)
S Adam
I rent my house through Dixons Agency, the customer service is very bad. They charged me for management, agreement, and Electricity certificates are £1373. I called the office nobody answered and the machine answered to leave a message, I left a message and no one responded for a week, I repeated that for three days, I visited the office and they said the manager would contact me but no response for 10 days.
High not recommended, I used Dixon because the people recommended and they have a good review. That is my experience with them and leave that to your judgment.... Read more
Landlord
8th Jul 2024 (10 mo. ago)
Jay

I engaged Dixons as a landlord. We already had tenants in situ and Dixons were appointed to take over an existing tenancy from another estate agent.
The handover was difficult due to the previous estate agent having registered the tenants into a non transferrable Alternative Deposit Scheme. Dixons acted professionally and competently in working with the previous agents.
However, major issues began within the first month of working with Dixons.
Dixons were unable to get the tenancy started, and did not pay out any rent payments which led to 3 months of arrears.
Throughout this period, I was unable to get into contact with the Dixons office.
Emails with clear instructions to get the tenancy started and rent collected were sent:
31st May
4th June
5th June
6th June
12th June
Many of my emails went unanswered for days at a time. Some were never answered at all. I followed up with phone calls but was never able to get in touch with anyone. I made 5 phones calls to the Dixons Quinton office as well as the Selly Oak office. Every call went to answer machine.
I made an official compliant to Dixons customer service team, at which stage Dixons Quinton got in touch with me. I was assured the issues would be resolved.
By the 2nd July, another rent payout had been missed. I was left with no other choice than to manage the property myself. I informed Dixons that their appointment was void, on the basis that they had failed to set up the tenancy.
When I finally spoke to the tenants, they informed me that they had in fact paid all of their rent. Dixons had been collecting it and had chosen to not pay it out to me. I was never informed by Dixons at any stage that this was happening, despite my repeated emails raising my alarm that the tenants were running up rent arrears.
On Wednesday 5th July, Dixons confirmed they would refund the tenants immediately so that they could clear their 3 months rent arrears with me.
It is now Monday 8th July and the tenants have told me they are yet to receive their refund.... Read more
Landlord
8th Jul 2024 (10 mo. ago)
G ODU
Great customer service... Read more
29th Jun 2024 (10 mo. ago)
U Qureshi
Had a great interaction with the team. Highly professional and accommodating last hour requests.... Read more
29th Jun 2024 (10 mo. ago)
A Vimbai
Teliah Hunt , was very helpful, answered all our questions, communicated with us on every step , happy to have worked with her she made our first move easier.... Read more
25th Jun 2024 (10 mo. ago)
A Mosaiebiniya
I had a great experience with Sorsha Owen, she was so kind and cares also Answered me so quick and solved my problem in a perfect way. I really appreciate it and hope she do well in this way. I want to tell her as a little thank you, I want to host you in our new cafe and restaurant, British version cafe and lounge, for a free breakfast. Thank you so much.... Read more
21st Jun 2024 (11 mo. ago)
A Rashid
Teliah was so lovely throughout the whole process... Read more
1st Jun 2024 (11 mo. ago)
O Robinson
Caitlin and Tom have been super helpful and made the moving process so much easier... Read more
Tenant
31st May 2024 (11 mo. ago)
Bolu
After leaving me homeless for about three weeks with minimal communication and then waiting for a refund (that I still haven’t gotten) for an over week. I got a lovely email from Teliah, telling me that I shouldn’t expect them to jump at my feet as they only have two personnel on site.... Read more
28th May 2024 (11 mo. ago)
B Hewitt
We received excellent service as tenants moving into a Dixons-managed property. Staff were very pleasant to deal with, highly accommodating and incredibly professional.... Read more
Tenant
20th May 2024 (1 year ago)
T Aiken
I had a pleasure speaking to Teliah, she was super helpful when she was assisting me with my property search, would definitely recommend her to a friend... Read more
16th May 2024 (1 year ago)
D James
First time with this estate agent and I was extremely impressed. Special Thank you to Teliah... Read more
11th May 2024 (1 year ago)
A Walker
Absolutely amazing service from Teliah 5 stars all the way !!... Read more
4th May 2024 (1 year ago)
I NWAFOR
Amazing staff, dedicated and helpful.... Read more
30th Apr 2024 (1 year ago)
A Ayomide
I had a great experience with Teliah. She was proactive and communicated well. She made the process easy.... Read more
29th Apr 2024 (1 year ago)
S Walker
I spoke with Teliah Hunt on the phone, she provided outstanding service. Highly recommended.... Read more
18th Apr 2024 (1 year ago)
M Dempsey
Telia provided excellent service. She was the best. I Will be returning... Read more
18th Apr 2024 (1 year ago)
M Tuthill
I have been using the letting service from this branch for sometime and have always received good, friendly, prompt and professional service.... Read more
Landlord
13th Apr 2024 (1 year ago)
A Peciorin
that is a best agency in Birmingham, no issues with documents, very fast compliance, no issues with negotiations. i wish for all agencies to be like DIXONS !!! thank you with my new rent and new house !!!... Read more
Tenant
7th Mar 2024 (1 year ago)
A Mackintosh
Very good estate agents. Telia was such a great help and made the process very easy for us!... Read more
28th Feb 2024 (1 year ago)
E Terzieva
I want to express my sincere appreciation for Lori and her outstanding service she provided during the recent visit to my home. Her professionalism, attention to detail and friendly demeanor made the entire process a pleasure. Thank you for her expertise and guidance—I feel confident entrusting my property sale to such a competent and lovely agent.... Read more
Seller
13th Feb 2024 (1 year ago)
D Gorsuch
Great experience and customer care from Dixons! I’ve been messed around by lettings for a couple of months but with these guys it was a very smooth transition from viewing to renting the house! Would highly recommend, Teliah and the team were very friendly and welcoming. HOWEVER, definitely needed some music in the office as it was silent! Please allow some tunes, even the radio will do!... Read more
Tenant
2nd Feb 2024 (1 year ago)
N Mills
Fantastic service received.
From making a viewing to signing for a property, everything was amazing and highly recommended.
The process was made very easy and welcoming by the staff. Teliah was amazing with the rental process.
I would recommend some soft low level music in the office to give more of an atmosphere to what already seemed like a great office and working environment.... Read more
Tenant
2nd Feb 2024 (1 year ago)
A Hassan
We have had a great experience looking for a new home and have been assisted by Teliah. Teliah has been amazing and has kept us well informed throughout our process and has advised us on each enquiry
Teliah has provided us with excellent services and has been keeping us informed throughout the process. I have no hesitation in recommending Dixons. The best housing agent and I will definitely recommend them anytime.
Hamdi... Read more
2nd Feb 2024 (1 year ago)
J Jobin
Excellent staff, excellent service, good house. Thank you dixons... Read more
31st Jan 2024 (1 year ago)
D Molina
Excellent,
Teliah was great, everything went very smooth and quick... Read more
29th Jan 2024 (1 year ago)
K Maps
I’ve just started the process of looking for my new home and Teliah has been an amazing help. Her courteousness and willingness to go the extra mile to ensure I get the perfect home is beyond belief. She is what we all need in the process of renting a home. Highly recommended... Read more
Tenant
27th Jan 2024 (1 year ago)
C
I came in and was assisted by Teliah. She was supportive and is going to assist me in finding a new property. Appreciate you Teliah.... Read more
26th Jan 2024 (1 year ago)
Rowelyn
Teliah is amazing sorting out our request and accommodated us to move in very quick . Our family is very grateful .
Other staff are helpful as well with all our queries over the phone. ????... Read more
Tenant
26th Jan 2024 (1 year ago)
T Smith
I spoke with Teliah on the phone and she was very professional and helpful in how she assisted me. She made the overall experience a 10/10. Thank you, Teliah.... Read more
25th Jan 2024 (1 year ago)
R Powell
When looking for any dream home, I had Teliah Hunt to advise me and help me with what was best for me. She was absolutely amazing at her work and was so friendly and kind. Thank you so much so happy you were there to help ????????... Read more
23rd Jan 2024 (1 year ago)
CallMeAce
I came into Quinton Branch and was assisted by Teliah. She was very helpful and really adhered to my needs. She reassured me that she will keep in touch to help assist in finding my dream property. Thanks Teliah my experience was perfect... Read more
12th Jan 2024 (1 year ago)
T Latty
My experience with dixions was top quality, I was assisted by a lovely lady called Teliah on my viewing. She catered for all my needs and dreams to find my dream home. I highly recommend.... Read more
9th Jan 2024 (1 year ago)
A McLeod
My experience with Dixons was fabulous, I spoke to a lovely lady called Teliah and she was amazing helping me property search.... Read more
6th Jan 2024 (1 year ago)
M Faniyan
Teliah was amazing. Every process of the Renting was smooth. Thanks... Read more
Tenant
29th Dec 2023 (1 year ago)
C badewa
Smooth, quick and very professional. Teliah Hunt's professionalism is commendable. Welldone guys. I'll definitely refer people to check Dixons anytime anyway.... Read more
15th Dec 2023 (1 year ago)
Teliah, has been very helpful, supportive and professional in helping me securing the property when most of the estate agents failed me .thank you so much Teliah.... Read more
Tenant
30th Nov 2023 (1 year ago)
J Adeboye
The best housing agent you can can think of. It offers excellent services suitable for all classes of people. They’ve got an amazing team and the zero deposit option is my fave. I will recommend Dixons anytime and anywhere. Thumbs up guys????... Read more
20th Nov 2023 (1 year ago)
J Davies
Teliah has been really helpful with my securing my rental property, would recommend to anyone!... Read more
Tenant
20th Nov 2023 (1 year ago)
M ornek
Thank you very much for your help Teliah
You are so kind... Read more
20th Nov 2023 (1 year ago)
M Rose
Teliah is amazing. so helpful when helping us find a property at such short notice, would definitely recommend. Thanks again x... Read more
3rd Nov 2023 (1 year ago)
N Amin
Our boiler stopped working recently and Samuel was really quick to respond to our requests, get in touch with our landlord and have someone come out to fix it. The issue was sorted from start to finish in a matter of days and with the weather turning colder, this was very much appreciated. Thanks Samuel!!... Read more
Tenant
2nd Nov 2023 (1 year ago)
G Manning
Teliah Hunt has been a wonderful agent to work with and made the whole process easy and smooth in all regards. Especially during a difficult time to rent, this has been so much appreciated. Thank you. Grace and Nathan Manning... Read more
Tenant
30th Oct 2023 (1 year ago)
A Tee
We were blessed to be assisted by Teliah Hunt this week, as we found our family home to move into! She helped me to understand the process properly and she was always available to assist.
Thank you for your help Teliah! Your fast work deserves acknowledgment! ????????... Read more
Tenant
11th Oct 2023 (1 year ago)
S Estwick
I had the pleasure of being served by Teliah Hunt when searching for a home. Throughout my search she was very clear and thorough in highlighting house specifications. Additionally, she was very accommodating for my individual needs - a testament to her expertise as a lettings negotiator. Anyone who liases with her will be sure to have an amazing experience.... Read more
4th Oct 2023 (1 year ago)
L Selby
Used dixons to buy my first and second home. Lori and Courtney have supported me through the process efficiently and we're always communicative with me. Luke who is the internal mortgage adviser was always willing to help through my process and on the phone when I needed him even on his days off. Jan the sales progressor was so helpful in chasing solicitors and managing to get everything I needed done before my mortgage in principle ran out a tough task but with their support it was pulled off and effective.... Read more
Buyer
3rd Oct 2023 (1 year ago)
G E
Great service, thanks Sam Barnett for your swift and prompt intervention on my property maintenance issue..... Read more
14th Sep 2023 (1 year ago)
A Grasso
I have dealt with Dixons, starting one year and half ago.
Initially I had few lack of responses, but in the last few months I have dealt with Daniella, she has been very kind and trying to solve all my queries. She helped me with communication with landlord. And with the process of moving out, so far I am satisfied with the service provided from countryside and Dixons.... Read more
Tenant
2nd Aug 2023 (1 year ago)
A Derrick
We had a great experience with Dixons. Daniella communicated very well throughout the whole process of moving into our rented property and kept us updated and was very helpful. Thank you so much to Daniella!... Read more
Tenant
31st Jul 2023 (1 year ago)
J Cheslin
The letting agent Teliah that dealt with our application was very friendly and helpful with the process from start to finish, I would highly recommend Dixons!... Read more
Landlord
28th Jul 2023 (1 year ago)
A Ahmed
Very happy with Tayla Mansell’s service. She was so friendly and very helpful. She helped me to get my dream house and I can’t thank her enough. Thank you so much.... Read more
Buyer
21st Jul 2023 (1 year ago)
S Thomas
I cannot fault the team at Dixons Quinton. As a first time buyer, they made everything as easy as possible. Huge shout out to Lori and Courtney. Nothing was too much trouble for them.... Read more
Buyer
18th Jul 2023 (1 year ago)
L x
5 star service!
Absolutely Fantastic!! Tayla, showed us around the property, she welcomed us and was very professional. She made us aware she was new to the company, it didnt show, she was super confident and friendly.
Answered our questions and knew all the information on the property.
Exactly what you need to see and feel as a potential tenant.
Thank you so much Tayla and Dixons Quinton.... Read more
Tenant
23rd Jun 2023 (1 year ago)
K ahmed
Thanks Courtney Hadley and Lori Bradley you are the best I really appreciate about how helpful you are thanks again and again... Read more
31st May 2023 (1 year ago)
D Tombs
The team at Dixons Quinton were absolutely amazing helping us not only with the sale of our property but also the purchase of our new home. We cannot recommend them enough. A huge "THANK YOU" to Lori Courtney and Luke you guys are amazing the perfect team.... Read more
Seller
31st May 2023 (1 year ago)
J Copper
Recently purchased from Lori at Dixons, whole process was professional and efficient from start to finish, excellent communication and customer service given throughout which made the process zero-fuss.
Will definitely be using in the future thanks again guys!... Read more
Buyer
31st May 2023 (1 year ago)
M Ism
Rude agents, worst customer service I ever experienced.... Read more
22nd Apr 2023 (2 years ago)
Amazing sales team, from top to bottom.
All agents Lori, Courtney and Luke, you guys showed exceptional professionalism.
From day 1 the support, kind approach and experience they all showed from our primary branch Quinton to the Northfield branch fell nothing short of excellent.
I would whole heartedly recommend Dixon's as an estate agent to sell your home. ... Read more
Seller
5th Apr 2023 (2 years ago)
M Iqbal
The process was quick and professional, thank you Tim , Danielle and absar you guys were great !... Read more
30th Mar 2023 (2 years ago)
P Dent
So far not great service... Read more
27th Mar 2023 (2 years ago)
A mokhtar
Excellent service. After trying several agencies they are absolutely the best. I needed new tenancy in a short notice and they were very professional, helpful and responsive! Special thanks to Mr. Absar, a very respectful and helpful agent one of the best I've ever met.... Read more
Tenant
8th Mar 2023 (2 years ago)
A Norman
All great service with Absar Sarwar. Thanks... Read more
6th Mar 2023 (2 years ago)
T Ndlovu
I had a very good experience with Dixons when l was looking for a house to rent.l was assisted by Absar Sarwar,he was very friendly and helpful and the process was made easy and fast.... Read more
Tenant
1st Mar 2023 (2 years ago)
G Sangar
Very pleased with the service. The staff was very professional and proactive. From arranging the first viewing to getting the keys to the house they were available at each step.
Thank you Dixons Team. Special thanks to Courtney and Jan. You guys are awesome... Read more
6th Feb 2023 (2 years ago)
L Berrazueta
I ended a tenancy, all the deposit release information was send, the agent Chloe send to the deposit scheme the release information incomplete and wrong! And until now 2 weeks later I haven’t been refund my deposit, and after plenty emails without any response, the dixons agent just blame the landlord of not sending their information complete witch is not true! And said that all the process needs to be done again... Read more
Tenant
27th Aug 2022 (2 years ago)
L Smith
All encompassing, frightening & stressful. I asked myself why did I put myself through a house sale & purchase?! The whole team at Dixon's Quinton were my simultaneously my rock, my life coach & ultimately my saviour. Support & answers were always available & they got me (& my partner) through some tough times! Helping us & liaising with the legals when we were out of our depth. Thank you all. And an extra special mention to Lori & Courtney. It was all worth it after all. You were both brilliant!!n... Read more
Seller
18th Aug 2022 (2 years ago)
A Tumminelli
Really outstanding service. I've tried many estate agency bit they are absolutely great. I sold my house and during the process they been always kind and professional. Always helpful, and they always answer at the phone to any question! A special mention to Lory, really one the best agent I've ever meet in Birmingham. Well done guys, keep this way.
Alex... Read more
Seller
16th Aug 2022 (2 years ago)
R Gng
Courtney & Lori has been fantastic. We recently collected keys for a 3 bedroom house. The staff were extremely helpful throughout the purchase of the property. I really appreciate for the amazing support received from Lori & Courtney. Also thank you for the gift box. I strongly suggest using their excellent service in Quinton Dixon estate agency.
Many thanks.
Rajo, Sanjay & Shiwani.... Read more
Buyer
26th Jul 2022 (2 years ago)
S Wallace
Michael was great. Prompt replies to questions and emails. His honesty and straightforwardness regarding the property and process was refreshing. Would not hesitate to recommend him.... Read more
22nd Jul 2022 (2 years ago)
D Hayward-Nightingale
Dropped in to inquire about a property which had unfortunately already gone, however, Michael Walden was happy to sit with us and help find us the perfect property. He wasn't solely interested in his particular area, or even properties listed only by Dixons Quinton. He went above and beyond the help us, meaning we have found our perfect family home! Massive thanks to Michael for being so helpful and supportive.... Read more
Buyer
9th Jun 2022 (2 years ago)
S Walker
Great experience from initial viewing through to moving in. A very professional, transparent and engaging team.... Read more
1st Jun 2022 (2 years ago)
P Sara
Thank you to Micheal and the whole team for your help in letting my house. Professional throughout and provided a brilliant service.... Read more
Landlord
19th May 2022 (3 years ago)
A Kaur
Brilliant service delivery by Vikash. Thank you so much for everything.... Read more
12th May 2022 (3 years ago)
T Journey
I can't rate these guys enough. Michael and his team have done a great job in re-letting my house out. Thanks too all at the Quinton Branch!... Read more
Landlord
29th Apr 2022 (3 years ago)
H Swain
Recently rented a property with Dixon’s and Michael did not stop in helping us with the issues that’s we faced due to previous tenants at our property. We are now happily settled in our new home and Michael helped make this possible.... Read more
Tenant
28th Apr 2022 (3 years ago)
S Benning
We initially used Dixon's to sell our house, which was done very promptly and a offer accepted within days of being listed. Lori then helped us to find our new home within couple of days. Brilliant service from Lori throughout the whole process of selling & buying, always willing to help no matter what the issue. Thank you once again for everything.... Read more
Seller
27th Apr 2022 (3 years ago)
J Mcpike
Samantha ferry has been fantastic. After having on going issues with work needing to be done in my home and emails back and forth to another member of staff, Sam has now taken over my property and she has been so efficient chasing up contractors and keeping me informed on work that has been outstanding for so long. She is a credit to your team. Thanks Sam for restoring my faith in Dixons!!... Read more
Landlord
22nd Mar 2022 (3 years ago)
B Braha
What can I say , dixons sales team In quinton are excellent sales team , especially lori, always happy to help us with all the purchases we have from them and we also diceded to sell one of our houses with them , as they are the best sales team from start to finish, they always replied to our emails and calls always trying their best to get you the highest price for your property, I can highly recommend them to anyone that wants to buy or sell, very friendly team
I cant thank them enough for all their help
Thank you dixons team... Read more
Seller
9th Mar 2022 (3 years ago)
K Meta
Dixons sales team in quinton have Been excellent to us we have purchased and are selling with them. They always happy to helps us with any quires we have and always respond to our emails and calls, I would recommend to ant of my friends and family and to everyone else
Many thanks Dixons in quinton and keep up the hard work... Read more
Seller
9th Mar 2022 (3 years ago)
K Kandola
Highly recommend! Excellent service from both Ryan and Anna, they found us a lovely property in Harborne and made sure everything ran smoothly from start to finish. Both very knowledgeable when viewing houses and answered all the questions we needed. We are very happy with the house and communication from their office.... Read more
Buyer
9th Feb 2022 (3 years ago)
arunandnisha
We reported a repair a year ago which had not been sorted by staff despite many phone calls and emails. We made a follow up phone call and were put through to Dal Bains for the first time. Within the hour he had arranged for a contactor to come out for a quote, ran it past the landlord and fixed a date for the following week for the repair to take place. Thank you Dal for your efficiency in providing a swift resolution to our problem.... Read more
5th Dec 2021 (3 years ago)
Bankzz.
I can't explain how happy i am with Dal Bains. He has been the most helpful. My boiler stopped working and i've literally been living in a 9 degrees home for 2 days in this freezing weather. I've been waiting for someone in the Dixons Quinton (Birmingham ) Branch to get someone out here urgently but nothing was happening. I got told to call the Dixons number in Warwick and Dal Bains dealt with my situation so quickly, i called at 1pm and an engineer literally came out an hour later. My boiler is working now , because of Dal Dains quick action . We also had a good laugh haha , made me forget about my situation.
What a good lad. Keep up the good work and i hope you get a promotion soon , because you deserve it. Thank you so much !!... Read more
Tenant
23rd Nov 2021 (3 years ago)
C Day
I contacted Tom Jones regarding an issue with a flat Dixons manage on my behalf. Tom put the steps in place necessary to deal with the issue while we were on the phone and it was resolved within 24 hours. Very pleased with how quickly and efficiently the problem was sorted.... Read more
Landlord
19th Nov 2021 (3 years ago)
K Rhodes
We have now been living in our new property for two months and Anna Meredith has helped us every step of the way. She has been responsive and informative through the whole process which has made the whole process pain free. We're super happy with our property, and the service from Dixons.
Thanks Anna!... Read more
Buyer
26th May 2021 (3 years ago)
P Carter
Anna Meredith was very unprofessional, my friend booked a viewing for a rental property, Anna barely spoke to us, simply opened the front door and told us to look around ourselves, she was stood on her phone the whole time, we liked the property and asked how to proceed with an application, she seemed reluctant to want to speak to us, said she would send us an application form, but we never heard back from her. Luckily this property was available through another agent, so we successfully applied through them.... Read more
Tenant
21st May 2021 (4 years ago)
S dhooper
Would highly recommend Dixons.
Lori, sales negotiator, helped me tremendously in finding a suitable property. She had a wealth of knowledge, both of the area and the properties themselves. Thank you for all the support.
Pam, mortgage advisor, has been a great help throughout the process, often being contactable out of hours.
Overall, Dixons staff and the service they offer has been great.... Read more
Buyer
19th May 2021 (4 years ago)
? ????
Ok ????????... Read more
30th Mar 2021 (4 years ago)
E Dudley
Sarah started our sale but moved store part way through. Lori was amazing all the way through she was responsive and always done her best to help.
Pam arranged our mortgage she was always ready to help, she's extremely responsive and even answers emails and calls when she is away from the office! we were definitely happy with the service we had and would recommend in the future.... Read more
Seller
15th Mar 2021 (4 years ago)
K Aslam
My Morgage advisor was Pam. She was super helpful was clear and broke everything down for me it was easy to understand stress free as she done everything from start to end. Lori was amazing from start to end very helpful it’s was hard to buy a house in these strange times but these ladies made it possible thanks girls for making my journey stress free and easy thank you team Quinton... Read more
Buyer
15th Jan 2021 (4 years ago)
S Shah
Anna and Riana have been amazing they are really helpful and friendly. Really appreciate there help sorting through the last minutes returns or deposits etc.
Anna has been amazing the last few years renting and made it so easy after bad experiences with another letting office. I am so greatful to have someone thats so helpful and proactive in getting things done!
Thank you so much Anna and Riana been a pleasure and wish you both all the best!!... Read more
Tenant
15th Jan 2021 (4 years ago)
N Bevan
Our Mortgage Advisor was Pam. She was helpful, attentive, clear and broke everything down for us so it was easy to understand. This was our first mortgage and slightly different to normal as we were buying from family but Pam helped us through each stage from the very start to the very last day of completion. Total Superstar!... Read more
Buyer
12th Jan 2021 (4 years ago)
K Cherry
Sarah, Lori, Jan and the team did an excellent job during the sale of our property during difficult circumstances. Would definitely recommend.... Read more
Seller
12th Jan 2021 (4 years ago)
L Pitt
So we dealt with Dixons Quinton from July to November for the sale of my nans house. Sarah & Lori were amazing from the very beginning, the communication is absolutely spot on & we as a family would highly recommend them to anyone, who is looking for a professional service for the sale of their property. Lori goes above & beyond to help in any way she can. Also I must add Jan Sturley (who works at selly oak branch) is the most loveliest lady, who assisted us along the journey too. Thank you Team Quinton!... Read more
Seller
11th Jan 2021 (4 years ago)
K masters

This is my first ever review, I had to leave one as I am more than happy with every single part of my housing journey with Quinton Dixons Estate agents. The stupendous service I received from Lori Bradley alongside her collage Sarah (Not sure of last name), was second to none.
I have been searching for a house for two years, actively viewing weekly for myself and my daughter. I would regularly see Lori at viewings and she commented she would do her best to find me a home, at that point I thought it was just another saying from another estate agent (i was viewing that many), however I kid you not, she followed through. Lori and her colleague would actively contact me once a new property came out so make sure I had seen it and offer viewing appointments. Lori went way over and above. As a working mother she was incredibly insightful and compassion towards my schedule for booking viewings and would completely work them around me, which I am incredibly grateful for. Once I found a property in this awkward time, Lori supported me through the whole entire journey. She explained the process, (being a first time buyer) in grave detail. She let me have multiple viewings of the property to make sure I was sure on the decision, as it is a huge one. I was shocked by this as it seemed very normal, I thanked her and she replied she was just doing her job. I have not experienced this from any other estate agent previous to this.
However, she updated me the entire process, answered EVERY single telephone call and question, and pushed things through and chased information throughout the whole entire process. She always got back to me, even when I didn't reciprocate this. She updated me with information my solicitor had told me later on, which was incredible. Lori you were on the ball the entire time. I truly cant thank you enough for giving me and my daughter our home. Thank you for ALL your support and patience throughout my journey. You are an ASSEST to your team and was a true ASSEST to my house journey. I am genuine when I say if it wasn't for you, it would have been a completely different experience and I may not have had the home I have now. Thank you Lori.... Read more
Buyer
2nd Dec 2020 (4 years ago)
T Ali
Excellent customer service and very quick to respond; cant fault it from any way. received excellent service from pam even in time where lot of places were shut due to coronavirus !... Read more
24th Oct 2020 (4 years ago)
A Dhani
From a first-time buyers perspective, I feel Pam provided an excellent service. She continuously offered support and guidance through the entire process with professionalism and enthusiasm.... Read more
Buyer
7th Oct 2020 (4 years ago)
H ggh
Took one telephone conversation with a very professional polite young lady at this Branch to sort out the removal of a Sold sign which was on the driveway.. she did exactly what she said she would in super quick time and the sign is now gone. It is a pity the other Branch that we originally contacted 3 weeks ago couldn't work as efficently.
Thank you so much for helping to resolve our problem and being so professional.... Read more
Seller
15th Sep 2020 (4 years ago)
C Grubb
Sarah and other staff at Dixon’s were brilliant. Sarah is professional but down to earth. Didn’t give us any jargon or put on a hard sell. The house was put on to Rightmove on the Thursday afternoon and we had 4 offers by Monday morning after an open house on the Saturday.
When corona virus hit it stalled the process of moving but contact remained thoughout lockdown and knowing our buyers were still interested but us at ease.
We eventually moved (Thank you Jan for always keeping me informed!) and wouldn’t hesitate in recommending Dixon’s at Quinton to anyone who needs to sell their home in the area.... Read more
Seller
10th Sep 2020 (4 years ago)
T Ranger
Sarah led from the front but colleagues like Lori were just as helpful confident, professional and responsive.
Strange time to sell a house through lock down but they stuck with it supported viewings and got us the right offer.
A good experience and Sarah never stops even when she on holiday she’s keeping an eye on things
Great service from a nice group of people - THANK YOU
Happy to recommend Dixon’s
Happy to talk to anyone who wants more - just contact Dixon’s they can put us in touch
????????... Read more
Seller
8th Sep 2020 (4 years ago)
N Crabbe
Well what can I say there are not enough complimentary words in the English dictionary to describe the staff at this branch.
My main dealings were with Sarah, and what an absolutely fantastic service I received, to say Sarah went above and beyond doesn't even begin to describe her dedication and enthusiasm. I never had any problems getting hold of staff, with Sarah regularly and kindly responding to my queries and questions outside of her working hours!
Communication was great and no questions or requests were to much trouble. The whole team had a cheery can do attitude when I spoke with them including Lori and Jan and it made what is usually a stressful process of selling a house easy and calm.
I would never ever ever use a different estate agents and highly recommend these guys, especially Sarah, I cannot thank these guys enough... Read more
Seller
24th Aug 2020 (4 years ago)
C Parchment
Haven used Dixons for many years as my lettings and management agents I have no issue recommending them with 5 stars for service, professionalism and value. My go to lady would be Sarah - who is always prepared to go above and beyond to offer assistance, and guarantees to get the job done without fail. I know she will return my calls promptly and solve issues on the beat. Shes a rock star!!... Read more
Landlord
24th Aug 2020 (4 years ago)
J Odell
Sarah and her team were exceptional, from the first enquiry to completion date, nothing was too much trouble, endless positivity and their can-do attitude meant the process was stress free, efficient and done first time with no complications - THANK YOU... Read more
23rd Aug 2020 (4 years ago)
K Yates
Pam was so helpful when I was buying my first house, she went above and beyond and made the whole process much easier for a first time buyer. Would definitely recommend.... Read more
Buyer
20th Aug 2020 (4 years ago)
P Bb
I really needed a valuation for divorce settlement and contacted 5 agents Dixons where the only agent who bothered to reply and very kindly went to the trouble to do this for me Thank you... Read more
5th Aug 2020 (4 years ago)
R Sowden
I had a fantastic experience of working with Lori to find me the perfect property, quick and friendly service which left me confident throughout. Many thanks!... Read more
21st Jul 2020 (4 years ago)
C Biggs
This office does not know how to answer it's phones! Tried getting through so many times eventually gave up and spoke to the Selly Oak office who dealt with my query. I registered my interest in a rental flat and was told they were waiting on the current tenants to move out to give me a virtual viewing and that the flat wasn't available until the 15th July and was told they would contact me. I waited and was eventually told today 3rd July that the flat unavailable until 15th July had been let and no one from Dixons even bothered to get in touch with me about a virtual viewing either! Thanks for nothing and for letting me down Dixons! Absolutely disgusting and disgraceful from Dixons! Avoid Dixons and certainly avoid Quinton branch!!!... Read more
Tenant
3rd Jul 2020 (4 years ago)
B boldy
I had Praveen Cheema helping with me with my mortgage extension and insurance after the lockdown and she was absolutely fantastic. She helped secure the same offer despite some challenges and I can't thank her enough. Wishing her and Dixon's all the best for the future!... Read more
16th Jun 2020 (4 years ago)
P Hobbs
I left a review several months ago about the rented property next to my Mothers house. The fence panels and rear gate had blown off in the storm's and dixon's were not repairing them. After my poor review the gate was repaired but not the fence panels. My Mother now has a situation where the house next next is infested with hundreds of flies and Dixon's have not done anything about it and the flies are coming into her house. If this is not resolved I will be taking this case to the environmental health officer by the end of the week.... Read more
Landlord
8th Apr 2020 (5 years ago)
rup_89
Couldn't ask for more. Exactly what we needed!
The mortgage broker have been incredibly reliable, offering help at all stages throught the process.
As a first time buyer I was worried about embarking on this daunting process, but Pam Cheema was so helpful and informative that my nerves were instantly calmed. I felt that we were in safe hands at all times and I can't thank them enough. Many thanks for everything Iliana e Oreste.... Read more
Buyer
9th Mar 2020 (5 years ago)
S Papalouis
We had a brilliant service from Dixons Quinton! Emma, Anna and Colette were especially helpful and are always willing to go that extra mile! Would definitely recommend.... Read more
1st Mar 2020 (5 years ago)
C gamerpro
We had a great experience with Dixons, they delivered on all of their promises and we would not hesitate to use them again. Many thanks to Sarah and Jan... Read more
28th Feb 2020 (5 years ago)
S Barnes
From first meeting Sarah, we knew through her enthusiasm and friendly professionalism, Dixons would do the very best for us and this wonderful team certainly did! Highly recommend this particular estate agents, who really do intelligently match the right buyers with the right sellers and offer a fantastic service throughout. Thank you so much guys, Jo Barnes.... Read more
Seller
20th Feb 2020 (5 years ago)
J Rugano
The best estate agents I've come across. Always polite and helpful and have an ear for their customers. Loved the seven years we have worked together. Long live the Quinton branch (formerly Harborne).... Read more
Landlord
20th Feb 2020 (5 years ago)
P Hobbs
0 stars as they are appalling. The property next to my mother and father is a let property and managed by Dixons. Both my parents are old and vulnerable and the fence panel and back gate at their property were blown down over a week ago leaving my parents property open to anyone wanting to burgal them. When I contacted Dixons I was assured that both the gate and fence would be repaired soon but my parents are still waiting for this to be done.... Read more
Landlord
19th Feb 2020 (5 years ago)
K Walker
Just want to say a massive thank you to all the ladies at Dixon's in Quinton! You have all been absolutely amazing! You made the sale of my house so quick and so easy, I never had any worries through out. Just can't thank you enough! Your hard work definitely shows! So, jade, Pam, lori and Sarah, you're the real grafters!... Read more
Seller
13th Feb 2020 (5 years ago)
S jones
great service great staff, very easy to deal with, and so helpful... Read more
13th Feb 2020 (5 years ago)
J Gardosi
Thanks Sarah and team, for the helpful, friendly, efficient, service. Very impressive!... Read more
12th Feb 2020 (5 years ago)
B Green
Popped into branch today to chat about rental going forward. As always, a lovely welcome as I arrived and sound advice given. Have let the property through Dixons for several years when it was in Harborne and continuing now in Quinton. Very approachable friendly people.... Read more
Landlord
12th Feb 2020 (5 years ago)
D Smith
I gave them my house to sell & not only did they get me over the asking price but the speed in which Sarah & Lori sold it I’ve never seen before & I’ve been selling property over 15yrs.
Will definitely be using them again in the future.... Read more
Seller
12th Feb 2020 (5 years ago)
H Rooms
Awesome service from Sarah, Lori and all the team. Very responsive, exceptionally professional and always approachable when a few inevitable bumps happen, as sometimes do when buying properties. I love these ladies, highly recommend!... Read more
Buyer
12th Feb 2020 (5 years ago)
R hayer82
Great service, they are really helpful in all aspects. Would highly recommend them... Read more
12th Feb 2020 (5 years ago)
S Lewis
Have used Dixons for years, Anna always finds me the best tenants, gets my house back on the market straight away, keeps me updated and gets them moved in quickly.... Read more
Landlord
12th Feb 2020 (5 years ago)
D Sherlock
Emma and the girls are great. We've used them since they were on Harborne before the move to Quinton. Always been very happy with the help and advice we've had as landlord. Sometimes even popped in branch just for a chat on our way past. Now we're overseas we've continued to keep in contact and Emma eased the process keeping in touch via WhatsApp etc while we were getting set up in our new home. Thanks for going above and beyond ????????... Read more
Landlord
12th Feb 2020 (5 years ago)
S Hayward
Have been looked after by Emma & team for the last 2 years.Great service & always available for support and advice. Highly recommend... Read more
5th Feb 2020 (5 years ago)
M Furnell
Emma and team are great, very professional and friendly... Read more
4th Feb 2020 (5 years ago)
C Pache
Asked for a valuation. They valued my house at £150 000, while the bank's surveyor valued it at £180 000 and Connels, Shipways and Martin&co said they can easely sell it for 170 000 to 200 000. All agents seen the same house, been told the same things during 1 week timeframe. How could I ever sell my house with an agent who undervalues my house with up to £50 000 ?... Read more
Seller
22nd Jan 2020 (5 years ago)
C Upright
I have been renting a house through Dixon’s for 2 and a half years and have been very impressed with their friendly and professional manner. In particular Emma has been fantastic!
I highly recommend using Dixon’s for rentals as they deliver a great service.... Read more
Tenant
19th Jan 2020 (5 years ago)
R Bent
As a landlord with a substantial property portfolio, Emma Turnbull gives the most superb service to my tenants and myself alike. Emma can always be relied upon to go the extra mile to deal with issues and queries as they arise. Her assistance is invaluable and I wouldn’t use anyone else.... Read more
Landlord
19th Jan 2020 (5 years ago)
R henbury
Cannot reccommend Emma at Dixons highly enough. Really proffesional thorough and dedicated to acheiving what the client requires.
Buy Sell or let she's the best you can get.... Read more
17th Jan 2020 (5 years ago)
D Woodward
I cant thank Lori enough, she was so helpful in our search for a new home, every viewing she had a smile on her face and nothing was ever to much trouble, she always kept me up to date with emails as soon as a new house come on the market i would hightly reccomend to anyone house hunting... Read more
27th Sep 2019 (5 years ago)
K ahmed
A good team, had a few issues during the transaction, but end of the day got my property sold!... Read more
Seller
23rd Aug 2019 (5 years ago)
A Price
Emma & Anna helped me and my dog find a lovely rental property close to my new job! Super hard to find places that let you have pets these days! Can't thank them and the rest of the people at Dixons enough!... Read more
Tenant
8th Aug 2019 (5 years ago)
R Redmond
“Sarah can sell any house “ my friend told me and I didn’t think I was going to be as lucky. Within 2 months my house was sold. Nothing was too much and any queries Sarah and Lori were fabulous. Amazing Teamwork and Pam too for sorting out my mortgage. They all made my last experience of moving, selling a house a much better one. I am now in my forever home - couldn’t have done it without The Team. Thanks Guys.... Read more
Seller
29th Jul 2019 (5 years ago)
S Property
Professional and efficient service provided - would strongly recommend.... Read more
12th Jun 2019 (5 years ago)
V Harley
Excellent. No bother answering any request. Sale hiccups solved quickly and with no fuss. Would recommend.... Read more
Seller
11th Jun 2019 (5 years ago)
L Sherwood
Well words cant Express how they worked so hard. Sarah and her team were A star, they couldn't have done any more for us,we just let them do there job, which they did. The team are so so helpful and Pam is also good at her job. In fact you feel at home when you go in to dixons estates, they make you feel at home and cant do enough for you. I would not hesitate to use them again 10 out 10.... Read more
10th Jun 2019 (5 years ago)
D Hayre
Lori was amazing from day one knew exactly what kind of house I wanted and didn't feel pushed into buying somewhere for the sake of it as she got to know me. Sam was amazing once I'd made my decision helping me with chasing solicitors and getting things moving along. Couldn't recommend them enough for all they did for me.... Read more
Buyer
19th Mar 2019 (6 years ago)
J Poysden
Overall a good experience selling my property with Dixons. In terms of the people, Sarah and Lori in particular were great, extremely friendly and easy to get on with. They were always available if I needed to speak to them. The only downside was that the sale drifted along with not much happening at one point and looked like may not go through in time- but to be fair due to the girls hard work we got there eventually! Thanks for all your help legends!... Read more
Seller
30th Nov 2018 (6 years ago)
A Sadati
Happy with the service. The whole team were very helpful, friendly and approachable (Parveen,Sarah & lori). Thank you guys for making this happen.... Read more
22nd Nov 2018 (6 years ago)
R Lamb
The attitude of Sarah and her team is excellent. Great service from start to finish!... Read more
22nd Nov 2018 (6 years ago)
V Hill
Excellent!! We found a lovely property for sale through Dixons Quinton and having sold our home we were ready to go. Lori showed us around the property and put our offer to the sellers and we were delighted to hear very quickly that our offer had been accepted. Whilst waiting for the purchase to complete Lori was regularly liaising between the sellers and ourselves to ensure a smooth sale. All the staff at this branch were helpful but most of our dealings were with Lori and she was brilliant.... Read more
Buyer
21st Nov 2018 (6 years ago)
B griffiths
very expensive where other estate agents far cheaper for the same work cost me £5000 to sell where other estate agents charge under £2000 for the same job ask around first how much their commisson is ,then do the maths, save yourself quite a bit of money I found it expensive due to most of the viewers was taken around our property by ourselves, due to no Dixon's staff available, due to veiwing was after 5.30pm not our fault... Read more
Seller
29th Sep 2018 (6 years ago)
D Taylor
Great service from the first valuation to handing over the keys once Our house was sold ! Staff very caring & attentive... Read more
Seller
18th Jul 2018 (6 years ago)
V Stanley
Great service, Alison was excellent in dealing with the buying of our property, she was always chasing up to push it through for us. Dale was also great in the initial viewings. We will definitely use Dixons service again ! Hope you all enjoyed the Baklava :-)... Read more
Buyer
13th Jul 2018 (6 years ago)
D Dan
A HUGE thank you to Alison who went above and beyond to ensure the process of buying my property went smoothly... even when there were bumps in the road. Alison always got back to my calls and emails promptly and was very thorough in her updates and advice which left my feeling calm and confident. I would be more than confident in using Dixons again after this experience and would recommend them to friends and family without hestitation. Thank you!... Read more
Buyer
5th Jul 2018 (6 years ago)
A Dunlop
A huge thank you to all at Dixons, Quinton Branch and in particular, a huge thank you to Alison Gjoka. Thank you for all your support during a highly stressful time. You have been one in a million, friendly, supportive and extremely professional. A massive thank you!!!... Read more
14th May 2018 (7 years ago)
L Richards
Friendly staff, very easy to deal with!... Read more
26th Apr 2018 (7 years ago)
M Chavda
The quinton Dixon’s team are FANTASTIC!. Pam and dale were super helpful in everything from property advice to just a chat in general. Always on hand to offer support no matter what the time. Pam as a financial / mortgage advisor is second to none, as a first time buyer the experience and advice was so valuable and helpful. The teams support helped me get through the buying process! So happy with the service provided. Not just there to make a sale they actually care and forever grateful!! Thank you quinton Dixon’s! Highly recommended!!!!... Read more
Buyer
16th Apr 2018 (7 years ago)
T foden
Excellent service from Dixons and Countywide - highly recommended... Read more
13th Apr 2018 (7 years ago)
L Overthere
We actually have our house on the market with another estate agent. However, Dixons have been far more proactive in helping us find a house. Dale and the team have battled like Rocky Balboa to win the ‘let’s get them a house match.’ At one point Dale even lay on the floor of a box room to see if we could fit a bed in there. Dixons go over and above the expected level of service. We still haven’t found a house yet but at least Dixons call us before a house is on the market to give us first foot through the door. More than can be said of our current estate agent. Well done to you all.... Read more
Buyer
8th Mar 2018 (7 years ago)
B S
Dale and hannah provided a top class service which helped me immensely. I was selling my mom's house as she was moving to warden controlled accommodation. Dale went out of his way to make the sale run smoothly and helped at every point with viewing, surveyors etc as I was at work and mom being 83 was a bit confused and vulnerable. I trusted him immensley and he made the sale and transaction easy.
Thank you Dale....would I recommend??? Definately yes :-)... Read more
Seller
6th Feb 2018 (7 years ago)
C Kirrage
Very good service and helpful caring staff !!!... Read more
2nd Feb 2018 (7 years ago)
J Dias
Fantastic service from Sarah Roper, Dale Williams and Hannah Douglas.... Read more
2nd Feb 2018 (7 years ago)
L Ellis
Superb service from dixons. Me and my partner can highly recommend them as Pam and the team went above and beyond in helping us purchase our first home. Very friendly and professional they answered all of our queries quickly and gave us regular updates. 5*****... Read more
Buyer
15th Jan 2018 (7 years ago)
H Lynch
Great service from Dixons, they always keep you informed at all times, happy to answer any questions or queries for you. We bought our house with them and would highly recommend them to anyone, no faults at all. Thanks to Dale and Hannah especially... Read more
Buyer
14th Nov 2017 (7 years ago)
M Lemnariu
Praveen Cheema and Dixon has given us the best services and we want to say a big and honest thank you for everythink they have done for us.always very profesional and dedicated to deliver great services.a big thank you again to Praveen Cheema and her team!... Read more
8th Nov 2017 (7 years ago)
J Couch
Fantastic help and advice from Dale, always kept great communication during the purchase process of the property.... Read more
Buyer
2nd Nov 2017 (7 years ago)
G Sailsman
Outstanding service from Lydia and her Team at Dixons Quinton.
I was very impressed with the level of attention and amount of communication that I received throughout the whole process.... Read more
23rd Jan 2017 (8 years ago)
P D
Friendly and proactive team of professionals at Dixons Quinton. My house sold in under 3 weeks for above asking price in the B32 area. Lydia and Sarah dealt with sale confidently and efficiently. 100% recommended.... Read more
Seller
5th Dec 2016 (8 years ago)
T Cistova

We bought (myself and my wife) beautiful house trough the Quinton Dixons. I was very impressed how they work hard. There were two gentlemen who worked with my case: sales negotiator Aaron Tonks and mortgage adviser Tom Hewitt. I can't say enough thank you for those guys. Always professional, polite and very patient.
Aaron introduced us with the house and was dealing with sale. He was very friendly and professional guy. All queries sorted in easy way.
Tom worked with my mortgage case with Countrywide Mortgage Services. He worked extremely hard, under the pressure as at some point our and vendor solicitors have had raised issues between them. Tom was always helpful, friendly and polite. He has found mortgage lender, solicitors, set up house and life insurances, properly explained us how works out house purchase process. Really can't say enough thank you for his hard work. Wish all the best him.
Once I spoke on the phone to lady called Lydia when our and vendor solicitors have had an raised serious issue between them. Be honest, don't know what to say about this young lady. Wish her a bit to improve costumer service experience and work for both sides with respect. Not only for the seller but for buyer also.
Generally I am very satisfied with Dixons and really recommend them as they offers all services under one Roof as they work together with Countrywide.... Read more
Buyer
8th Jul 2016 (8 years ago)
J Mathew
We are very much satisfied by their professional dealings and helpful manner ,especially Aaron,from the beginning till we find a property he guided us.I recommend Dixons to anyone.... Read more
7th Jul 2016 (8 years ago)
L Kay
The British public likes to moan about estate agents just as much as they do about the weather. However I have to say that I have no moans whatsoever about Dixons, Quinton.
Aaron is approachable and knowledgeable, always cheerful, and has helped make the sale less traumatic (I am a reluctant seller).
I would recommend them, or use them again myself.
Lynn, Quinton.... Read more
Seller
6th Jul 2016 (8 years ago)
L Williams
Highly recommended - brilliant service provided by Aaron who was happy to help with all my questions!... Read more
27th May 2016 (8 years ago)
C Moerman
My son recently purchased a property through Dixon's Quinton branch. I have been looking for a home for a good six months and Aaron Tonks the agent who showed us the house was by far the best agent that we have dealt with. We will certainly contact Aaron first when we purchase our next investment property.
Coming from South Africa, I have been surprised by the lack of interest and follow up shown by agents here in Birmingham.
Aaron was a breath of fresh air. He knew exactly what we were looking for and had a positive attitude with us - "I will show you two houses today and you will buy one of them" - and true to his word he found the perfect home for us. Thank you Aaron... Read more
Buyer
26th Apr 2016 (9 years ago)
M Miller
Dixon's have given us an excellent level of service looking after and selling our two properties. Despite a number of significant complications, they have always remained positive, supportive, professional and always looking after our best interests. Most of all they are always a friendly bunch! Thank you, I would highly recommend to anybody looking for the services of an estate agent.... Read more
Seller
25th Apr 2016 (9 years ago)
A Russell
Whilst the branch manager (Lydia) was extremely helpful in chasing our buyers towards the end of our sale, the overall service was unfortunately not ideal.
Our sales listing originally had many errors and we were regularly having to chase Dixons to correct these. We also experienced problems with people entering our house without our permission, even after we had specifically requested 24 hours notice before visits occurred. Dixons also gave the buyer's surveyor keys to our house and failed to accompany them after we had specifically agreed all visitors would be accompanied by either Sarah or Aaron from the Quinton branch; I believe this breaks the Ombudsman Code of Practice for Residential Estate Agents section 8g. I did receive a verbal apology from the branch manager Lydia but I still found this extremely unsettling.
Based on the cost of the service I would expect it to be of a professional standard, which I unfortunately felt Dixons failed to meet.... Read more
Seller
20th Apr 2016 (9 years ago)
F Shakir
Aaron Tonk has been very helpful and supportive right from the point of viewing our house to the exchange of the contract.
He has always been available to resolve all our queries pertaining to the purchase of the house and ensured our purchase process was as smooth as ever.
He is truly an asset for Dixons!!... Read more
Buyer
12th Apr 2016 (9 years ago)
S Whelan
Great service from the team at Dixons in helping up buy a tricky property.
Thank you very much, hope you enjoyed the chocolates!... Read more
Buyer
4th Apr 2016 (9 years ago)
P Wooldridge
The Dixons team at the Quinton branch certainly went 'the extra mile' for us when we sold our house recently.They were always there for us at the end of the phone to answer any queries and concerns that we had. Being friendly,efficient and professional at all times. We would highly recommend Dixons.... Read more
Seller
31st Mar 2016 (9 years ago)
H Walters-Morgan
We have been looking for a house for a few weeks now and had a number of viewings. Throughout, Aaron has been very friendly and enthusiastic to deal with and his professional approach has been much appreciated; being both attentive to our requirements and flexibly meeting our availability. Unfortunately, and through no lack of effort by Aaron, to date the 'right house' has eluded us. However, his continued commitment will, we're sure soon bear fruit and we would love to buy a house with him. We would thoroughly recommend him to both sellers and buyers alike.... Read more
26th Mar 2016 (9 years ago)
M Adams
I just want to say a massive thank you to the staff! The letter I received from Aaron on completion was a nice touch! Truly looking after my needs! Top team!... Read more
26th Mar 2016 (9 years ago)
M Hart
Lydia and Aaron were very helpful right from the start of the process. They kept us informed of developments all the way through and were always ready to think of creative solutions and understood the local market very well. Lydia was able to recommend local trades people to help us resolve some property maintenance issues that we encountered along the way. Great service that we would strongly recommend. Thank you.... Read more
21st Feb 2016 (9 years ago)
M Smart
Very professional from the first visit to our property through to the handover of keys.
Sarah and Aaron were fully committed to helping with any query we had, Lydia runs a very pro active branch and I thoroughly recommend Dixons Quinton to assist in the sale of your property.... Read more
Seller
5th Feb 2016 (9 years ago)
D Barrand
Aaron a big well done very professional,polite, punctual.Took a lot of stress out of a normally stressful time in life ( moving house ) Thank you.... Read more
10th Nov 2015 (9 years ago)