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- Dixons Estate Agents - Quinton
Dixons Estate Agents - Quinton
Opens Monday at 9:00am
508 Hagley Road West, B68 0BZ
Dixons Estate Agents Quinton are an estate agent in Oldbury. They mainly list properties in B32, B68 and B69. Over the last 6 months, they've listed 43 properties, with 21 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Dixons Estate Agents - Quinton Reviews (178)
Have you used this agent?
89%
3%
0%
2%
7%
M Hassan
I am writing this review for my property manager, Samuel Barnett. Samuel has consistently demonstrated exceptional professionalism, responsiveness, and a genuine dedication to his role. Every request, no matter how big or small, is handled promptly and efficiently. His helpful attitude and commitment to ensuring tenant satisfaction make him stand out.
From the very first interaction, Samuel has been approachable and proactive, addressing maintenance issues swiftly and keeping the property in excellent condition. His communication skills are top-notch, always providing clear and timely updates. I feel fortunate to have Samuel overseeing my property.
17th Jul 2024 (10 days ago)
L _osbs704
I spoke to Teliah , she was so lovely and very helpful . Helped to answer any questions I had and was very understanding
15th Jul 2024 (12 days ago)
Kasib
I spoke to Teliah at dixons about issues i was having with my property. She really assisted me and gave great advice. I’ll be sure to use Dixons for all my property lettings
15th Jul 2024 (12 days ago)
B Ghiassi
Absolutely disastrous mortgage advisor and services. While the sales team is very efficient, the mortgage advisor (Luke) is highly incompetent and unprofessional. If you want to have a calm and relaxing experience of getting a mortgage or re-mortgage your property, don't work with this store. I was given inaccurate, erroneous and late information on several occasions. I was asked to provide documents that were not needed by the bank, and when I complained, Luke made sure that he would delay my work several times knowing he could cause me financial damage given the volatility of the interest rates. Not only did he make sure he would not put my application through until the last day (just to stress me), but I also had to find the best rates myself and tell him which one to apply for, for a service that I have paid! If this is a service you like to receive, then this is the best place for your mortgage application.
10th Jul 2024 (17 days ago)
S Adam
I rent my house through Dixons Agency, the customer service is very bad. They charged me for management, agreement, and Electricity certificates are £1373. I called the office nobody answered and the machine answered to leave a message, I left a message and no one responded for a week, I repeated that for three days, I visited the office and they said the manager would contact me but no response for 10 days.
High not recommended, I used Dixon because the people recommended and they have a good review. That is my experience with them and leave that to your judgment.
8th Jul 2024 (19 days ago)
Jay
I engaged Dixons as a landlord. We already had tenants in situ and Dixons were appointed to take over an existing tenancy from another estate agent.
The handover was difficult due to the previous estate agent having registered the tenants into a non transferrable Alternative Deposit Scheme. Dixons acted professionally and competently in working with the previous agents.
However, major issues began within the first month of working with Dixons.
Dixons were unable to get the tenancy started, and did not pay out any rent payments which led to 3 months of arrears.
Throughout this period, I was unable to get into contact with the Dixons office.
Emails with clear instructions to get the tenancy started and rent collected were sent:
31st May
4th June
5th June
6th June
12th June
Many of my emails went unanswered for days at a time. Some were never answered at all. I followed up with phone calls but was never able to get in touch with anyone. I made 5 phones calls to the Dixons Quinton office as well as the Selly Oak office. Every call went to answer machine.
I made an official compliant to Dixons customer service team, at which stage Dixons Quinton got in touch with me. I was assured the issues would be resolved.
By the 2nd July, another rent payout had been missed. I was left with no other choice than to manage the property myself. I informed Dixons that their appointment was void, on the basis that they had failed to set up the tenancy.
When I finally spoke to the tenants, they informed me that they had in fact paid all of their rent. Dixons had been collecting it and had chosen to not pay it out to me. I was never informed by Dixons at any stage that this was happening, despite my repeated emails raising my alarm that the tenants were running up rent arrears.
On Wednesday 5th July, Dixons confirmed they would refund the tenants immediately so that they could clear their 3 months rent arrears with me.
It is now Monday 8th July and the tenants have told me they are yet to receive their refund.
8th Jul 2024 (19 days ago)
G ODU
Great customer service
29th Jun 2024 (28 days ago)
U Qureshi
Had a great interaction with the team. Highly professional and accommodating last hour requests.
29th Jun 2024 (28 days ago)
A Vimbai
Teliah Hunt , was very helpful, answered all our questions, communicated with us on every step , happy to have worked with her she made our first move easier.
25th Jun 2024 (5 weeks ago)
A Mosaiebiniya
I had a great experience with Sorsha Owen, she was so kind and cares also Answered me so quick and solved my problem in a perfect way. I really appreciate it and hope she do well in this way. I want to tell her as a little thank you, I want to host you in our new cafe and restaurant, British version cafe and lounge, for a free breakfast. Thank you so much.
21st Jun 2024 (5 weeks ago)
A Rashid
Teliah was so lovely throughout the whole process
1st Jun 2024 (8 weeks ago)
O Robinson
Caitlin and Tom have been super helpful and made the moving process so much easier
31st May 2024 (8 weeks ago)
Bolu
After leaving me homeless for about three weeks with minimal communication and then waiting for a refund (that I still haven’t gotten) for an over week. I got a lovely email from Teliah, telling me that I shouldn’t expect them to jump at my feet as they only have two personnel on site.
28th May 2024 (9 weeks ago)
B Hewitt
We received excellent service as tenants moving into a Dixons-managed property. Staff were very pleasant to deal with, highly accommodating and incredibly professional.
20th May 2024 (10 weeks ago)
T Aiken
I had a pleasure speaking to Teliah, she was super helpful when she was assisting me with my property search, would definitely recommend her to a friend
16th May 2024 (10 weeks ago)
Performance stats
- % of asking price
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- Average sale time
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- Fee
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More Dixons branches
- Dixons Estate Agents - Bearwood 1.38 mi away
- Dixons Estate Agents - Harborne 2.06 mi away
- Dixons Estate Agents - Halesowen 2.46 mi away
- Dixons Estate Agents - Selly Oak 2.94 mi away
- Dixons Estate Agents - Northfield 3.60 mi away
- Dixons - Birmingham City Centre 4.12 mi away
- Dixons Estate Agents - Moseley 4.72 mi away
- Dixons Estate Agents - Kings Norton 4.81 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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