Anonymous Homeseller
Very professional, excellent marketing. Fast sale.... Read more
Seller
24th Jul 2024 (6 mo. ago)
Not proactive, no communication and only 1 viewing in 5 weeks.... Read more
Seller
23rd Dec 2023 (1 year ago)
Excellent service, sold very quickly. Very professional & helpful. ... Read more
Seller
9th Jun 2023 (1 year ago)
Absolutely awful. Didn’t live up to promised expectations. Finally got draft details of our property through after three days from instruction visit. My 8 year old grandson could have written a better draft! Full of grammatical errors and terrible photos. I responded pointing out errors and asked for a call back same day which never came. Pay cheap, get cheap. Avoid at all costs. Have now listed with a professional agent.... Read more
Seller
29th Sep 2022 (2 years ago)
J Burr
They didn't call me back as promised.... Read more
10th Jun 2021 (3 years ago)
L Siverns
Didnt seem really interested...to be honest felt they couldnt wait to get rid of us...
Hey, ho there are plenty other estate agents out there.... Read more
24th May 2021 (3 years ago)
D free
When you call them with a problem they just can say is your responsibility to do everything and they looking for excuses to not do anything for you!... Read more
6th Apr 2021 (3 years ago)
C Socoteala
Don't try to let a house with them...very poor services...i've been to view a house for rent, i agree the property with "the agent"(if i can call him like that)...and after a week they tell the house was letted to other people...i think is to much one star for what they offer. Stay away from them.... Read more
Landlord
4th Feb 2021 (3 years ago)
S Pearson
I engaged the team in Stourport to help to sell my mum's house. They quickly did a fair appraisal, promptly prepared good quality particulars and marketed it quickly too. They helped to arrange a good value EPC. They did accompanied viewings at no extra cost. The team of Russell and Jack were responsive to queries and always had a helpful positive attitude. At times communication could have been better with the sale (probably the case with any house sale), but ultimately they kept everyone happy and got the sale concluded. They are excellent value too, compared with the competition. Thanks for a positive experience. I'd recommend them to anyone selling in the area.... Read more
Seller
22nd Jan 2021 (4 years ago)
J Moss
Sold houses with this company for 18 years they are very good at there jobs they always come though at the end... Read more
Seller
12th Mar 2020 (4 years ago)
A Ferreira
Very pleasant staff and friendly... Read more
4th Jan 2020 (5 years ago)
M Tiree
Staff friendly and helpful.... Read more
21st Oct 2019 (5 years ago)
S Davies
Horrendous estate agents. They close early on saturdays, any time I've gone they are closed an hour before it say on the website. I had a viewing in spennals, we waited an hour. Nothing. We later found out t(only off the website which updated two hours after the viewing) that these scum had an offer on the property. We were never called to explain. We wasted fuel and time for nothing. It is safe to say we will NOT be using them in future. I should have listed to my friends when they all told me how awful this estate agents is. For the record, I have got a place now, through good estate agents.... Read more
13th Sep 2019 (5 years ago)
J Judd
Friendly helpful staff, found is our home... Read more
25th Jul 2019 (5 years ago)
K Turner
This company are supposed to be helping my partner sell her house.
Although they have done absolutely nothing to push the house sale or liase with the seller...
Have to constantly chase them for answers.
Are not willing to show people around on a Sunday, if viewer does not turn up nobody can be contacted
Overall, an extremely poor VERY POOR estate agent service and if seller's want good advice do not use this company. Go with DIXONS as they are much more approachable and WILLING TO DO THE JOB, LIASE AND INTERESTED IN YOU AS PEOPLE.
selling a house is important and stressful to people and yoir company makes it more stressful.
Never using again... Read more
Seller
17th Feb 2019 (5 years ago)
A Goode
Probably the worst estate agents we have dealt with, just read all other reviews and realise we have had same issues they just lie ....... awaiting managers phone call tomorrow will update review and social media with more details tomorrow!... Read more
6th Feb 2019 (5 years ago)
S Green
Constantly had to chase for updates, slow to respond on email and generally didn’t seem to care. We dealt with Jack for sales progession who was very nice, but didn’t seem to work to push the sale through. We ended up having to give him updates and just swapping numbers with the vendor to get things moving.
They also didn’t ask to see proof of funds or a mortgage in principle when we made the offer on the house, which if I was selling through them, I’d be concerned about. Also didn’t ask for ID when we collected the keys, just handed the keys and said bye! Clearly anti-money laundering and verifying who people say they are isn’t at the top of their list of priorities... Read more
Buyer
2nd Dec 2018 (6 years ago)
P McMichan
Ok friendly... Read more
27th May 2018 (6 years ago)
C Reed
We went for a viewing at a property and after waiting 20 minutes, with no estate agent showing up, we decided to call.
We were then told that the property was sold and that they had tried to call...They did not try to call.... Read more
Mel
Purchased a house with them and had to constantly chase them for an update, not once did I get a call back when promised... Read more
D Hamilton
Spend hundreds and hundreds on a house sale that was 'urgent must exchange in a week' which tool them and the buyer's side MONTHS and then pulled out last minute due to 'Change of circumstances' absolutely no chasing or action BOUND to have gone wrong.... Read more
N Moore
Terrible. Put an application in for a property. Was told we had a good chance even though I had bad credit and there was always a way around it. In the end they said nothing more we can do and wouldn't even let us go in for another property and paid £192 for nothing. They just want the commission. They never call back when they say either unless it was benefiting them.... Read more