S Francis
Dixons were great from start to finish. We were first time buyers and very anxious stepping into the unknown with buying our first house. The team supported us throughout and no question was a stupid question. When our first property wasn’t progressing, due to the sellers, they were straight on the phone as soon as they found a suitable alternative property which met our needs. We managed to view before it went on the market and had the offer accepted within a few days. I could not recommend Dixons any higher. Big thanks to Christine and the entire team for their continued support and help with buying our first home.... Read more
Buyer
19th Aug 2024 (26 weeks ago)
E May
Laura, Ellissia, Christine and Lucy worked really hard for us and sold our house 3 times! We couldn’t fault their efforts and friendliness in what was a tough market and we finally got there! Never once thought about moving agents after a recommendation to go with Dixons Kidderminster! A very friendly and professional approach - being new to the process we were guided through every step of the way and they made viewings easy - thanks ladies ! ????... Read more
Seller
7th Aug 2024 (6 mo. ago)
A Trotter
Through one of the most difficult house moves that we have ever had to endure the team at Dixons were a fantastic support throughout. They kept up informed (good and bad news) expeditiously and tried to push things along when there were delays. It took almost 22 months for us to finally move (non of that attributable to Dixons) but the support we received from Lucy and the team was invaluable. Lucy left shortly before we moved so she never saw it through to the end but the service continued seamlessly until we were all able to joke at the end when I finally handed over our keys. I cannot praise Dixons enough for their support... Read more
Seller
7th Aug 2024 (6 mo. ago)
S Na

It is with great pleasure that we offer this glowing review for Christine Winkley, an exceptional real estate agent at Dixons in Kidderminster. Having navigated property transactions in the past, and engaged with agents across London and Essex, we can confidently assert that Christine stands out as the most remarkable and the best real estate professional we have encountered thus far.
Her ability to forge an instant rapport with clients, coupled with her unwavering commitment to delivering a seamless and customer-centric experience, is truly commendable. Christine's vast knowledge of the local real estate market and her keen insights into each property's unique features are nothing short of awe-inspiring. Her comprehensive understanding of the area is truly remarkable, and her amazing rapport with both buyers and sellers is truly exemplary.
Acting as a fluid conduit between buyers and sellers, Christine's interpersonal skills and expertise are unparalleled. Her ability to guide potential buyers through multiple viewings with ease and efficiency is a testament to her remarkable professionalism. The seamless back-to-back viewings of four properties under her guidance was a truly remarkable experience.
It was an absolute privilege to have met Christine. She is a tremendous asset to Dixons in Kidderminster, a true gem of a person, and we extend our deepest gratitude for her hard work and invaluable assistance.
Our sincere thanks also go to Lucy Bacon, whose exceptional organizational skills and prompt arrangement of viewings at short notice were truly commendable. Lucy's ability to address our queries with insightful expertise and a thorough understanding of our requirements was truly remarkable.
Without a doubt, Dixons in Kidderminster are the most outstanding realtors in the real estate industry, and we wholeheartedly recommend their services to anyone seeking a seamless and rewarding property experience.... Read more
20th Jun 2024 (7 mo. ago)
S maiden
Would love to say thank you so much for helping with the sale of my mom in laws house.It took awhile with different things that popped up but was worth it in the end.Always there if I need advice.A big thank you to Lucy and Laura for all your help.
So thank you all once again... Read more
Seller
23rd Apr 2024 (9 mo. ago)
J fletcher
We listed the property with Laura (who couldn’t have given us a more accurate price). 5 days later we were sold over asking price…5 WEEKS! Yes weeks, we are exchanged and moved. Lucy, Christine, Laura Eloise was all world class! Couldn’t recommend them enough. Thank you all so much.
James and Joe x... Read more
Seller
9th Apr 2024 (10 mo. ago)
L Griffin
I recently had a valuation booked with Laura Harvey and I could not recommend her enough. She made me feel very comfortable and listened to what I wanted to achieve. She was not at all pushy, unlike some other estate agents, and she was not just there to make a commission. She cared about my end goal and helped me to achieve it. I could not be more grateful and would definitely deal with her again should I need to. Thank you so much for all of your advice and support!... Read more
5th Apr 2024 (10 mo. ago)
H Sadler
We’ve just bought our first house together with Dixons. Cannot fault the service and overall experience. The viewings with Ellisia were great and she was really friendly and helpful. Lucy was fab at the sales side of things and getting it over the line. Cannot recommend them enough and hopefully our next house is with you too!! Thanks again all.... Read more
Buyer
31st Mar 2024 (10 mo. ago)
L lewis
Really friendly and helpful staff - Ellisia Harper was great!... Read more
22nd Feb 2024 (11 mo. ago)
M Middleton
The whole team at Dixons made the process of selling move along with ease. They were there to answer any question we had and also help out with leg work at the end of the sale as we had move out of the UK prior to the completion date. Highly recoment their services. Thank you to the Lucy and the entire team.... Read more
Seller
4th Jan 2024 (1 year ago)
S Cross
Christine was very helpful in trying to get me and the seller of the the property I liked but we just couldn't agree on a price a shame but that's the way it goes sometimes... Read more
19th Sep 2023 (1 year ago)
F Wale-Ogunbella
My estate agent Laura was absolutely amazing thought-out the whole process! I really appreciate all her hard work in helping me purchase the property.
Thank you for the Welcome Pack!... Read more
Buyer
31st Aug 2023 (1 year ago)
N Mckenzie
Recently purchased a new house with Dixons Kidderminster, what an absolutely amazing service! A massive thank you to Lucy & Laura for helping us find our dream home. Their help & support throughout has been second to none & would highly recommend them.... Read more
Buyer
31st Aug 2023 (1 year ago)
First time buying a house for more than twenty years. Very grateful to the staff at Dixons who made the whole procedure not only bearable but also smoothly efficient. If I was told something was going to happen, it did. If I had a query, it was answered promptly. If I needed reassurance, it was timely and appropriate. Should I move again, I would use Dixons.... Read more
Buyer
22nd Aug 2023 (1 year ago)
L Jones
Dixons estate agents have sold my house and they have performed better than 2 other estate agents in Kidderminster. I would definitely recommend them to anyone needing to sell their house... Read more
Seller
22nd Aug 2023 (1 year ago)
T Mayson
I brought my property through Dixons Kidderminster and the process was smooth and simple! Rang me with updates and chase the purchase through when asked! All the girls there are lovely and very friendly... Read more
Buyer
8th Aug 2023 (1 year ago)
I found Dixons (especially Lucy)
to be very knowledgeable about the local area and the values of similar properties, she was very professional and helpful at all times.... Read more
Seller
21st Jul 2023 (1 year ago)
Luke
Laura, Lucy and Jason at Dixons Kidderminster have been nothing but brilliant. Laura found us our perfect property after a few months of searching. We were kept in the loop every step of the way and found them so easy to contact to answer any questions.
Nothing was ever too much trouble and we would use Dixons again without a doubt in the future. Thanks again!... Read more
28th Jun 2023 (1 year ago)
C Hoddell
It's taken me a moment to review, but our house sale completed through Dixons in Autumn 2022. We were initially selling through another estate agents and had a viewing with Dixons. They enquired hour our sale was going and were disappointed to hear our house hadn't had many viewings (the other estate agents tried saying eople just weren't interested) as they felt it was very saleable on the FTB/Rental markets. We agreed with our other estate agents to list with Dixons as well - and suddenly we had a load of interest drummed up. Within a month our house had had many viewings and was deep in the processes of sale, Any problems we encountered during the sale process were down to lenders and other estate agents in the chain. Dixons were communicative and approachable throughout... Read more
Seller
10th Jun 2023 (1 year ago)
L Coleman
Recently bought our first home with Dixons and they were brilliant throughout the process. Everyone was very friendly and efficient and took time to explain every step in the process. Thank you !... Read more
Buyer
26th May 2023 (1 year ago)
A Knott
I can't thank Laura at Dixon's on Kidderminster enough!!After 18 months of searching,sales falling through I have finally bought my property.Nothing was too much trouble and all queries were dealt with professionally and in a timely manner.Laura and the team kepte updated regularly and pulled out all the stops so I could exchange and complete within my time frame.
I highly recommend Dixon's in Kidderminster to anyone considering buying or selling a property in the area.... Read more
Buyer
20th May 2023 (1 year ago)
J woodhouse
I can't thank the staff enough for all that they have done. They kept us informed and updated every step of the way. Nothing was to much trouble and they totally understood have hard it can be to sell the family home. The ladies were totally professional in every aspect of their roles and I can't recommend them highly enough.... Read more
Seller
14th Apr 2023 (1 year ago)
D Keating
Could not recommend Laura and the whole team at Dixon enough! They were all amazing with helping us sell our house (twice). We were looking for something very specific which took a while to find. Laura, Lucy and Christine were all SO understanding and didn’t make us feel pressured to make a decision even thought it could have meant the house sale falling through. I would recommend them to anyone thinking about selling!... Read more
Seller
10th Dec 2022 (2 years ago)
J Olden
Very professional and friendly from start to finish. Had a few problems but they were there all of the way to help & pulled out all the stops to get my sale and purchase over the line with a very tight deadline. Would definitely recommend. Thank you Laura, Lucy & Christine!... Read more
Seller
2nd Dec 2022 (2 years ago)
L M
I recently bought my first property and Dixons in Kidderminster were brilliant throughout the whole process. Laura was extremely helpful in ensuring everything went through in a very short timeframe. I am very grateful for all of their assistance and I would highly recommend!... Read more
Buyer
28th Nov 2022 (2 years ago)
S Francois
Great Team, very informative. Thanks to all at Dixons.... Read more
31st Aug 2022 (2 years ago)
E Jukes
Great buying experience dealing with the Dixons team, and laura specifically. They found us our dream home, helped with recommendations for mortgage brokers and lots of other helpful tips. Would recommend!... Read more
16th Jun 2022 (2 years ago)
A Bratt
We were really pleased with the friendly and professional service provided by the team, and would highly recommend them.... Read more
15th Jun 2022 (2 years ago)
I Filip
We bought our first house through Dixons Kidderminster, and everything was so smooth from start to finish. Really good services. Thank you!... Read more
13th Jun 2022 (2 years ago)
Not the best experience. Wouldn't recommend.
Sorry but found service to be poor and unprofessional. I would say that their operation needs to be managed and reviewed if they are to appease their customers. ... Read more
Seller
9th May 2022 (2 years ago)
A Moore
Buying my brother's first home was easy. Laura was great and the team was always on the end of the phone helping hurry things along! Would recommend.... Read more
Buyer
20th Mar 2022 (2 years ago)
S Walsh
I can’t recommend highly enough Christine from Dixons Kidderminster, we were searching for a suitable house for over 6 months and from all estate agents we had contacted Christine is the only one who regularly kept in touch and gave us a heads up of properties coming to market that would be suitable!
Always a pleasure to talk to and Dixons will be the first people we contact should we ever want to buy or sell another property in the future, thank you so much!
Stephen... Read more
4th Feb 2022 (3 years ago)
L Impey
We could not have asked for a better service from Christine, Lucy and Laura. Our move was quite challenging to the say the least especially on the day we were meant to complete, they were calm when all around were not, they looked after us and kept us informed of the situation when others who were meant to did not, helping us find emergency accommodation. We cannot thank them enough.... Read more
27th Jan 2022 (3 years ago)
madjon88
Recently bought my first property and Dixons in Kidderminster were really helpful in chasing up solicitors and ensuring everything eventually went through! Had a lot of contact with Christine, Laura and Lucy and they were all really good at helping me through the process.... Read more
Buyer
8th Jan 2022 (3 years ago)
L Barnett
A great and personable service from Christine, Laura and Lucy. They were easy to get in contact with when needed, and responses were always of a timely manner. This was such an important consideration for me when choosing and Agent, and they did not disappoint. Property was marketed well, and sold quickly. Thanks everyone - you'll be my first point of call when the next moves comes along.... Read more
Seller
22nd Nov 2021 (3 years ago)
R Loxton
Can't praise Laura high enough, we're home movers and Laura is by far the most productive agent I've come across. Lovely rapport fully understands your needs whilst delivering a very professional service.... Read more
2nd Oct 2021 (3 years ago)
Excellent service from all of the team at Dixons in Kidderminster. They made the whole process of selling effortless. They gave practical advice and guidelines and took the stress out of selling! An important point to keep in mind, they know what their buyers want and had a matched buyer before we hit the market!... Read more
Seller
29th Sep 2021 (3 years ago)
S Johnson
Only went for some information, for Daughter It was ready for me.... Read more
20th Sep 2021 (3 years ago)
M Williams
From start to finish Christine, Lucy and Laura were with me all the way, offering their professional knowledge and support and we're so friendly and easy to talk to. I was never put under any pressure in choosing Dixons,to sell my property . Despite the difficult circumstances ie Covid 19, viewings were conducted by the agents, adhering to government guidelines at all times. I can't speak highly enough of the service I received. Thankyou... Read more
Seller
6th Jul 2021 (3 years ago)
A Cookson
Laura and Lucy were fab. Kept us up to date through our purchase and promptly helped chase the relevant people for any queries to avoid delays. 2nd time purchasing through them and faultless both times.... Read more
Buyer
26th Mar 2021 (3 years ago)
A Lane
Christine Lucy and Laura were all fantastic. Being a first time seller I knew nothing about selling a house, but they were always there to answer questions and give excellent advice. Everything from excellent photo's of the property, to getting multiple offers and ultimately a sale. You couldn't ask for a better Estate Agent!... Read more
Seller
3rd Mar 2021 (3 years ago)
D Shamkhali
Christine, Laura and Lucy are amazing! They helped us out even before we were clients and delivered on getting us a buyer in no time, even during the midst of a pandemic! Excellent customer service and very reassuring! Would definitely recommend the team here without a doubt.... Read more
Seller
8th Feb 2021 (4 years ago)
super fast and professional , really pleased with service.... Read more
Seller
25th Aug 2020 (4 years ago)
S Roe
We purchased our dream house through Dixon’s. It’s been a stressful time, especially with Covid making the world more complicated. Hayley and Christine were helpful every step of the way. We were working to really tight timescales and with their assistance, working closely with our vendor and solicitor, we managed to offer mid May and move in at the end of June. It was a challenge but they helped make it happen. Thanks for your commitment and positive attitude throughout. It was much appreciated!... Read more
Buyer
20th Jul 2020 (4 years ago)
B Hobson
Excellent service, kept us informed even though Covid19 interrupted the process. Chased when required. Thoroughly recommended!... Read more
4th Jul 2020 (4 years ago)
R Cooksey
The Team at Dixon's Christine,Hayley,Becky,Vanessa and Laura were fantastic. The professional ,support and friendly advice has been exceptional.
We had three offers on the first day and they guided us through every stage of the sale.
I will recommend Dixon's to everyone I know. I think you would be hard pressed to find a more knowledgeable estate agent team. They answered communications promptly and liaised with all parties to facilitate the sale in what was a very difficult time for all.... Read more
Seller
31st Mar 2020 (4 years ago)
S Hadley
Absolutely fantastic throughout! Always someone there to talk you through any queries every step of the way. Easy to contact, with friendly, knowledgeable staff. Made buying our first home a stress-free and enjoyable experience! Would recommend to anyone.
Thanks to everyone at Dixons Kidderminster!... Read more
Buyer
27th Mar 2020 (4 years ago)
E Treagus
Hayley, Christine and jewel have all been amazing with our house move. I highly recommend the team at dixons as they are so helpful and supportive throughout the course of your sale or purchase.
Many thanks to all of the team, from Emily and Dan... Read more
12th Mar 2020 (4 years ago)
M Darch
The team at Dixons have been fantastic both with my purchase in the past and with my sale in the last few months.
Right from the start and Becky’s house visit for the valuation everything was explained clearly and in a positive way.
After we made it to market Christine, Laura and Hayley made the process incredibly smooth keeping me updated with everything that was going on and letting me know when anything needed doing to progress the sale.
I’d recommend the team at Dixons to anybody as they truly care about their clients and couldn’t have been anymore helpful.... Read more
Seller
5th Mar 2020 (4 years ago)
T Sanchez-Szawejko
Amazing people offering help and a very friendly service. They go out of their way to make sure the process is as smooth as possible. Can't recommend highly enough.... Read more
2nd Mar 2020 (4 years ago)
C Simmonds
I would just like to say how impressed I was with the team at dixons, even though my house was up for sale with another estate agent, dixons did their best to find us a property and kept in touch with us through that process. Thanks guys you were great ????????... Read more
Buyer
27th Feb 2020 (4 years ago)
A Saini
A huge thank you to the exceptional team at Dixons, Kidderminster. This is my second investment purchase from the branch, and its been a pleasure dealing with Hayley (branch manager) along with Christine and Becky. There local market knowledge is phenomenal and I would love to buy off these guys again, communication and attitude along with the customer experience is up there and I cannot fault anything whatsoever . Give them a go whether you're buying or selling...Thank you all!!!... Read more
Buyer
28th Jan 2020 (5 years ago)
L Gray

I need to change review. I still stand by my first review to an extent. At the time, I couldn't thank them enough. Now, not so much lol
After trying to get hold of our broker and solicitors for the better half of the year, we have failed to so. Emails are being ignored and bouncing back from solicitors. Even the phone number we have has been disconnected.
We were failed by this team. I understood going in there would certain things that break in the future. I wasnt naive to think something wouldn't need doing. But I thought it would be a broken sink (which we did have) orntoilet( which we also had) not the major structural problems we've faced.
But nothing could have prepared me for the money I've spent on this house. (Not including how much I paid for it)
We've been to our lender, and although half of the stuff was not on the surveyors list, they arent at fault. Not once was we told there are different surveyor checks you pay for. If I had known, we would have got a full check done.
When we were told the one room had insurance, yet, did not affect me in anyway shape or form, we trusted her.
The information past back from solicitor we also trusted her to tell us truthfully and not mix words.
She failed to mention that up to 20k could be knocked off asking pricing with or without the entity insurance.
Or that the insurance the previous owners paid for wasnt worth the paper it was written on, as me, the buyer, could never use it.
Or that my home insurance would not cover it as it was used as a living space when it's not down as a bedroom.
So in the short time we've been here, we've had part of the building attached, collapse, due to rising damp.
The day we moved in we needed to buy not only a new cooker, but new plumbing throughout.
But the bedroom the insurance was under, collapsed. The walls collapsed. The ceiling collapsed. And then not long after, the roof was leaking. All of which I've had to lend to pay for as MY insurance doesnt cover it. Which she also failed to mention.
When we asked what the insurance meant for us, she told it was just a tecnicalty for previous owners and didn't effect us in any way. We were fully covered. She told us the insurance was there if anything ever went wrong with the room. That I would not have to pay for it.
We were greatly mislead.
The insurance can never actually be used. And she didnt tell us that. It's just a piece of paper.
I honestly feel cheated out of thousands with a home that is slowly destroying my family. My daughter had to go stay with a relative because of the devastation of their room while my daughter slept on her mattress in the front room.
I had to pay for all the broken furniture.
And we still have more walls slowly collapsing.
We have managed to complete one floor of rewiring as they must have done it themselves and was a serious hazard.
I paid a small fortune to people to look out for my best interests for nothing. I was robbed.
And with no answer now from anyone or help from either lender or estate agents, it will be too late tonfo anything.
And before people ask why dont you sell, it's because I've paid a quarter of what this house is worth into fixing stuff that I will NEVER get back. Because I cant sell. It will be very hard for me to do which was also failed to be explained when I asked how it affected me.
This was my first buy and knew nothing which was why i paid for the help.... Read more
Buyer
10th Jan 2020 (5 years ago)
J Salisbury
I can't thank Hayley and Christine enough. They were both extremely helpful, professional and funny at times (which helped). 5 star rating, couldn't have asked for more. A big thankyou.... Read more
23rd Dec 2019 (5 years ago)
B Sidhu
I have dealt with Christine and Hayley at Dixon’s in Kidderminster on a fair few occasions now. They have always been an absolute pleasure to deal with. The team really work together well, in a professional manner and are great at solving problems which can arise during the sale/purchase. I had one particular sale with them which was one of the most testing I have ever been involved in, and I can confidently say without them it would not have completed. I would highly recommend their services, they are second to none!... Read more
Seller
18th Dec 2019 (5 years ago)
J Reynolds
Having been in our house for 40 years moving was a daunting business. Dixon's only sent potential buyers, not viewers, so we bought and sold within 2 weeks. Christine and Hayley were so helpful in keeping the paperwork moving and explaining each stage. They were well informed and professional making the whole process stress free and within a reasonable time frame. Highly recommended.... Read more
Seller
13th Dec 2019 (5 years ago)
J Tomlinson
A big thank you to the friendly team at Dixon's Estate Agents kidderminster for their professionalism and support throughout the whole process of selling our house.
Highly recommended... Read more
Seller
11th Dec 2019 (5 years ago)
B Kelly
We have just sold our house with Dixons, our last move was over 25 years ago. Hayley and Christine made the whole process easy. Hayley definitely kept me on my toes, ensuring all paperwork was where it should be at the right times. Would recommend to family and friends and if we move again in 25 years time, we will give Dixons a call. Thank you guys....... Read more
Seller
9th Dec 2019 (5 years ago)
G Arnold
I have just sold and bought property through Dixon's in Kidderminster. A very stressful time was made a lot easier by the team at Dixon's. Hayley and Christine have been very patient with me popping in all the time and have kept me up to date with progress every step of the way. Excellent customer service. Will happily recommend them.... Read more
Seller
8th Dec 2019 (5 years ago)
T Greenow
Absolutely brilliant support from staff, on hand to assist with all mine and my partners queries. We didn't end up buying through Dixons but would genuinely consider using them in the future for any future property purchasing/selling.... Read more
22nd Nov 2019 (5 years ago)
P Colley
Im glad we had the support of the professional team at Kidderminster as we had loads delays during our sale and would probably still be waiting to complete now if wasn't for the interventions by Hayley.... Read more
Seller
16th Nov 2019 (5 years ago)
V Stockill
Excellent service and advice throughout... Read more
4th Nov 2019 (5 years ago)
J Mason
The team at Dixon's have been brilliant, my partner sold two houses and bought our new home through them all in the space of a year (hectic the last few months of the process)
Christine found a boat load of houses for us to view and came along to almost every viewing, she was adamant to find us a house and is always the lovely lady on the end of the phone.
Haley has been an absolute gem, helping in every single way possible, even when it's not in her job description; the very definition of going above and beyond!
Special mention to upstairs (Sally the mortgage lady) she made the process less daunting, gave great advice and helped in any way she could aswell.
All in all, very pleasant experience and would recommend!... Read more
Seller
12th Sep 2019 (5 years ago)
S Cuthbertson
I can't speak highly enough of Christine and Hayley at Dixons in Kidderminster and they weren't even our agent! Unfortunately our purchase was held up for what seemed like forever due to legal shenanigans with solar panel leases, land registry modifications and misplaced documents and if it wasn't for Christine and Hayley's tenacity in chasing and following up every little modicum of information provided/required I think we'd still be waiting. Brilliant team, keep up the good work!... Read more
Buyer
25th Jul 2019 (5 years ago)
J Hinton
Absolute pleasure to work with the whole team. Couldn't recommend them further. Will certainly be working with any of the team again should we be looking to move house again.... Read more
25th Jun 2019 (5 years ago)
M Heaselgrave
What an excellent experience we have had as first time buyers! You have all reacted quickly to questions and queries which has kept the process moving smoothly and quickly. The staff were very friendly and incredibly helpful from start to finish.
Special thanks to Christine and Hayley especially for all your help, advice and putting up with me popping in the office almost every day!
A massive thank you to Sally as well for finding the best possible mortgage for us. You have been great throughout!
We would highly recommend the team to all friends and family. Once again thank you all! Best in Kidderminster!... Read more
Buyer
22nd Jun 2019 (5 years ago)
J Lees
Very helpful and supportive to me as a first time buyer. Answered all my questions and enquiries and took all the stress out of buying.Thanks!... Read more
Buyer
7th Jun 2019 (5 years ago)
A Dingley
Excellent service and experience throughout, Sally Hall our mortgage advisor was superb... Read more
25th May 2019 (5 years ago)
S B
The staff were very friendly and incredibly helpful throughout the whole process and encouged and supported us to find the perfect home! Many thanks to Christine and Hayley especially for their help!
A massive thank you to Sally Hall for always being there for us to help and to guide us from start to finish! We couldn’t have done it without her commitment and her enthusiasm!
We would highly recommend them for anyone!... Read more
4th May 2019 (5 years ago)
K Turner
Thank you Dixon's,
My partner will be shortly selling her house with you...
I feel you have great customer service skills and enthusiasm needed to help sell a house when it is already stressful enough.
Tried using Severn Estates, who are a very poorly organised 'business' and should be ashamed of themselves for dragging people through a lengthy and unliased selling service.... Read more
Seller
17th Feb 2019 (5 years ago)
S Thatcher
I don't often write reviews but for second time of asking in last few years Sally Hall, Mortgage Consultant proved to be a real asset for Dixons / Countrywide. Due to change in my personal circumstances it was really helpful to talk through my mortgage options and Sally did her utmost to lighten load which was really appreciated as I had a lot on my plate at the time.... Read more
13th Feb 2019 (6 years ago)
M Evans
We had the pleasure to work with Hayley who was extremely helpful throughout the whole process. All the staff are very polite and welcoming.... Read more
16th Oct 2018 (6 years ago)
L Matyus
Highly recommended,very helpful and kind staff.Special thanks for Sally Hall to help us get our new home.... Read more
15th Oct 2018 (6 years ago)
C Ruler
Excellent customer service from the team at Dixons Estate Agents in Kidderminster. They are well organised with good cohesive team communication. They were friendly, highly motivated and always helpful - a delight to deal with. They certainly get my recommendation!... Read more
7th Oct 2018 (6 years ago)
C Christie
We were recommended to Sally Hall from a family member when we started looking for a house. We decided to go with Sally for the mortgage and stick with Countrywide for all legal requirements too.
As first time buyers we found everything so useful being within one company and all in-house. Sally couldn’t do enough for us, if we chased anything up she would have the answers for us.
In our first initial meeting, she explained everything to us clearly and we had a very quick understanding of mortgages and insurances etc that go with it.
Very polite and professional but also felt comfortable as soon as we met.
Couldn’t recommend Sally enough!... Read more
Buyer
18th Sep 2018 (6 years ago)
A Georgiou
Absolutely fantastic service, after viewing lots of houses Christine found us our dream home. Hayley was great making the whole process as smooth as possible.... Read more
12th Sep 2018 (6 years ago)
L Hines
Very happy with the service provided by the Dixons team in Kidderminster. Hayley in particular was really quick to reply to queries and action issues, in a friendly and efficient way. Would highly recommend.... Read more
30th Aug 2018 (6 years ago)
K Blackburn
Couldnt fault the service i have recieved from dixons, they helped me every step of the way couldnt recommend them enough!! Very proffesional and helpful. 5 stars really isn’t enough!!... Read more
22nd Aug 2018 (6 years ago)
J Adams
Excellent service from start to finish. Nothing was too much trouble for any of the staff. Would recommend. Many thanks... Read more
25th Jul 2018 (6 years ago)
D Hoccom
Dixons, Kidderminster were one of two firms we approached for a quote. We were very impressed with Becky's professional but friendly approach. All necessary information was provided without us having to ask questions. Despite the higher fee, it was this professionalism that made us choose Dixons.
During the course of the sale, we had contact with Hayley, Christine and Gemma, all of whom were equally friendly and professional and kept us up to date. The sale was completed at the advertised price within 4 months.
We used their associated Countrywide Conveyancing Services (Dean & Hayley) who were also friendly and professional. CCS's online portal was exceptionally useful in ensuring immediate receipt of documents, queries, etc, and undoubtedly helped to speed up the whole process... Read more
Seller
18th Jul 2018 (6 years ago)
M Secker
Professional and efficient throughout.... Read more
30th Jun 2018 (6 years ago)
S Venross
Many thanks to the wonderful ladies of Dixons Estate Agents Kidderminster. For Gemma, Hayley and Christine nothing is too much trouble. They are professional, super efficient, accommodating and friendly.
Your business matters to them and they go 'the extra mile' to achieve a successful outcome for their clients.
We have no reservations in recommending them to either prospective buyers or sellers.... Read more
12th Jun 2018 (6 years ago)
S Saunders
Very professional and supportive in sale of my property. Great advice, available when needed on phone or email, ensured sale was completed in good time and best possible way. 100% recommended.... Read more
Seller
10th May 2018 (6 years ago)
E Neesham
We Can not fault the service we have been given , Sally Hall has been there every step of the way with the support we needed.
We are first time buyers so we had lots of questions, Sally always responded very quickly to put our minds at rest. She was professional and we would defiantly recommend her to friends and family.
The process was so easy and everything was made clear though every step.
Overall the customer service was fantastic from start to finish, we would give 6 stars if we could.
Thank you
Emma and Neil... Read more
Buyer
14th Mar 2018 (6 years ago)
S Monteith
Very good service from the staff at Dixons. Quick to answer queries and actually chase problems up not just say they are. The estate agent who showed me around the property I bought was realistic and didn’t oversell which was nice to hear for a change.
Would definitely recommend.... Read more
Buyer
26th Feb 2018 (6 years ago)
M Frost
Would like to say a big thankyou to Hayley & Christine for all their help & support at what can be a very stressful process. We were buying a property through them & Hayley laised not only with my sellers solicitor, but with my solicitor & my buyers solicitor. She kept us informed with updates and any changes.
I would highly recommend Dixons Estate agents.... Read more
Buyer
14th Nov 2017 (7 years ago)
R Stobbart

I have no hesitation in recommending using Dixons Kidderminster to sell a property. From pre-sale consultation through to contract exchange Christine, Hayley and Jemma have been pro-active, supportive and provided prompt communication at all stages.
I selected Dixon's because during the pre-sale consultation to select an agent I liked the approach Christine outlined for marketing with an "offers over" basis. As executor of the estate I had to achieve the best possible price for the beneficiaries and I had a minimum price to achieve - marketing this way enabled us to achieve this within 4 weeks. Throughout the marketing stage I felt Dixon's, and special mention for Christine on the sale side, were working WITH me and were actively seeking viewings rather than advertise then sit back and wait. Good job!!!
I had stressed that communication to keep me updated was a critical part of my estate agent selection - they were all great and I felt I knew what was happening on the estate agent side throughout.
In the post sale to exchange period, Hayley was excellent in keeping me updated, even in areas which were really outside the estate agent work.
Jemma was available throughout the whole process and was always quick to chase and respond where necessary
Dixon's were not the cheapest estate agent but their excellent service throughout has justified the decision to go with their marketing strategy.
Great team at Kidderminster - excellent throughout ladies - thank you.... Read more
Seller
3rd Nov 2017 (7 years ago)
S Fox
My daughter has been looking for her first home to go with her new job at the safari park. It's 200 miles from home. She had been promised a mortgage for a property at another estate agents but luckily continued to search. The staff at Dixons, Sally and Hayley were very kind and patient explaining why a mortgage would not be available to her. Sally took the time to ring me to explain what had happened, I am so grateful that Dixon's staff have such high standards and concern for the welfare of their customers. Hayley made a follow up call the next day. I found them to be both polite and cheerful and nothing was too much trouble, many thanks all round... Read more
30th Oct 2017 (7 years ago)
A Preece
I would like to say a Very Big thank you to the whole team at Dixons estate agents Kidderminster, especially Hayley and Sally (from countrywide mortgage services) for there support and commitment on helping me purchase my new home all within 22 days (fantastic). Sally went the extra mile to support me being able to purchase my new home within this time frame. They kept me informed throughout the whole process making it all stress free compared to previous experiences.
I would recommend them to anyone. ????... Read more
Buyer
29th Oct 2017 (7 years ago)
K Pritchard
Dixons Kidderminster is an excellent Estate Agents who I would highly recommend. Brilliant service from Christine, Hayley and Sally. All three ladies were extremely friendly, putting you instantly at ease. Professional throughout and helped my house buying experience be a less stressful one. Sally the Mortgage Adviser went that extra mile in finding me the best mortgage offer to which I'm very grateful. Thank you again ladies for all your help x... Read more
Buyer
16th Oct 2017 (7 years ago)
S Berli?ska
Highly recommend !!
1st of all - staff dealt with our problems very effectively. I could not ask for more - all the information we got was very clear, easy to understand. We were treated very professionaly and friendly. Special thanks to Sally & Hayley - Ladies it was a pleasure to work with you.. It is much appreciated. Thanks for support what we have received from you.
Hopefully we will have an opportunity to come back to you.
Great job!
I'm looking forward to see you again soon.
Sylwia Berlinska.... Read more
29th Sep 2017 (7 years ago)
G Gallagher
The whole team were brilliant, Sally especially helped us through the process and over some rather large hurdles. Cannot recommend them highly enough. We would definitely use them again when we come to move.... Read more
20th Sep 2017 (7 years ago)
C Wright
Sally Hall the mortgage advisor at Dixons helped us remortage our house. She was friendly, professional and offered great advice. She took the time to explain everything to us so we had a clear understanding.
Emails were replyed to quickly and help was offered to fill in paperwork when we needed it.
Highly recommended.... Read more
Seller
4th Sep 2017 (7 years ago)
S Hassall

5 Stars from start to finish!
We booked a viewing of one of Dixons properties and we were offered a meeting with their mortgage and protection adviser. We had our viewing and then we were introduced to a very smiley and friendly lady called Sally Hall, she made us feel instantly at ease. We were both concerned that we wouldn't be able to obtain a mortgage and would be interrogated by a stuffy jobs worth.
Quite the contrary, Sally was so welcoming and helpful, made everything nice and easy to understand. Didn't try to "sell" us, just explained the facts and let us make our own decisions. As you may have guessed, we took Sally on as our adviser.
I'm pleased to now say that we have exchanged contracts and are about to move in. I would like to thank Sally for being a rock to my wife and I. Happy to talk whenever, even on her holiday! You have been great and not only did you help us through with every stage, I'm happy we have made a friend as well.
To all the Dixons staff and Sally, thank you so much for everything!
Tom and Sabrina... Read more
Buyer
20th Jul 2017 (7 years ago)
H Bayliss
Dixons staff (Hayley and Christine) have been incredibly helpful trying to find me the right home in a difficult market. They have kept in touch regularly during my 6 month search and carried out canvassing on my behalf. Can't fault the service at all.... Read more
8th Jul 2017 (7 years ago)
E Hughes
Dixons Kidderminster is an excellent estate agents that goes above and beyond for its customers and I would highly recommend them to anyone. Sally Hall the mortgage adviser was amazing and had to do a lot of work to find the right mortgage for us. Christine the estate agent tried to find the right property for us and tried her absolute hardest as we had a lot of special requirements. Dixons you should be very proud of the excellent hard working team you have. Thank you Sally and Christine. X... Read more
Buyer
9th Jun 2017 (7 years ago)
M Solutions
The best experience so far from begining to the end. Professional but friendly staff, always there to help and deal with the ussues quickly. Strongly recomemded if you need to buy, sell or need a mortgage. Thank you all. Spiro... Read more
3rd Jun 2017 (7 years ago)
R Round
Would like to say a big thank you to every at Dixon's Christine, Sally,Hayley and everyone eles who have taken care of us. As first time buyers we really didn't know about much everyone has been fantastic explaining every step by step what we need to do. They have kept intouch with us the whole time updating us what houses was on the market and found our perfect home I would really highly recommend using Dixon's team yours truly josh& ryah19 xx... Read more
Buyer
28th Mar 2017 (7 years ago)
D Fleming
Many thanks to Jemma, Hayley, Christine and Halinka at Dixons Kidderminster for making the sale process so smooth. They found good quality leads and kept me well informed throughout. I also used their suggested solicitors, Countrywide, and they too were excellent. No problems recommending Dixons to anyone out there wishing to sell.... Read more
Seller
1st Mar 2017 (7 years ago)
M Kershaw
Can't fault the girls in the Kidderminster branch. They've been fantastic! Couldn't have done it without them! Even giving up their own time to do viewings. Would recommend them to anyone!... Read more
9th Jan 2017 (8 years ago)
W Garrett
What can I say. Charlie and I have received excellent support from Dixons in Kidderminster. Firstly Christine booked up a few properties to view on the Saturday. After listening to our 'likes and dislikes' she suggested a house that only was advertised the day before! We have a spare half hour and she swiftly arranged an viewing. We fell in love with the house. It is absolutely perfect in every way. By the Monday Sally had managed to book us in to sort out our mortgage - what an amazing service and support. We were helped along the way, communication was excellent and by the Tuesday it was ours! Sally went above and beyond to assist us with the Bank, signing documents and liaising with the solicitor on our behalf, nothing was too much trouble - I'm sure the sellers would give Dixons 5 stars too as the sale went through so quickly! Fantastic service! THANK YOU!!!!... Read more
Buyer
10th Nov 2016 (8 years ago)
P NANGLE
Dixons Estate Agents customer service Superb! All members of staff I dealt with were very friendly and extremely helpful. Sally Hall arranged mortgage on my behalf made the whole progress very simple and totally stress-free. Would 100% recommend Sally & Dixon's Estate agents. Many Thanks... Read more
Buyer
25th Oct 2016 (8 years ago)
L crew
Amazing. My house sold in five days and I got the price I wanted. Dixons has such an excellent team of people and link in to the right professionals to make everything work. Dixons are not an estate agent that use the cliché that it's a buyer market, they also treat the seller with the same view as the buyer and their aim is to get the best outcome for all. Even in my really emotionally charged moments with I felt dealing with things on my own was overwhelming Dixons team of people was there with help and support to make sure I was ok. Many many thanks to an estate agent who can't build on the perfection they've established.
P Crew... Read more
Seller
10th Oct 2016 (8 years ago)
D Oak
Dixons have been absolutely great throughout the whole process of purchasing our first property.
Our mortgage advisor Sally was very friendly and helpful. She helped us to clearly understand the whole mortgage process and she found us our perfect mortgage that we couldn't find elsewhere.
Also Jemma & Halinka who dealt with the estate agent side of things, were very friendly and answered all the questions we had.
Highly recommended estate agents. We will be returning for our next move in years to come.
Thanks again.... Read more
Buyer
9th Oct 2016 (8 years ago)
D Murphy
Thank you for all your hard work Sally, great team and experience.... Read more
9th Sep 2016 (8 years ago)
P millward
Very professional, very helpful, swiftly marketed with quick sale.
Kept well informed throughout the whole process.
Very pleased indeed.... Read more
Seller
30th Jun 2016 (8 years ago)
E McNally
Fab estate agents. Great friendly staff, knowledgeable and highly motivated to get a sale. Sold my house very quickly through them. Great mortgage advice too. Couldn't ask for better.... Read more
Seller
13th Jun 2016 (8 years ago)
C Moran
My experience with Dixons has been fantastic! I have only dealt with one person. Sally Hall has been fantastic throughout our experience. She replied to emails straight away, contacted us with even small updates on our progress and genuinely cared for our case. I would like to thank Sally for all of her hard work with our experience!! Highly recommend this lady!... Read more
20th May 2016 (8 years ago)
L Giles
A professional, friendly and experienced staff.
With regular monitoring and updates after my property was sold.
Having used other Estate Agents in the past, Dixons Kidderminster definitely provide a modern and efficient service, that I would recommend.
L.D.G. Stour Valley, Kidderminster.... Read more
Seller
5th May 2016 (8 years ago)
L Holder
Amazing staff and very professional gave good honest advice not just after a sale but to find you your perfect home!
Sally from upstairs excellent at finding the right mortgage to suit you and supportive throughout !
Would recommend their services !... Read more
4th May 2016 (8 years ago)
C Bagnall

As a property investor, having good contact with estate agents is key to success. Dixons Estate Agents in Kidderminster, have for us, been the most helpful local agents in both buying and selling properties.
In particular, both Hayley Lewis and Jemma Thomas, from the Kidderminster branch, have always been the first to communicate with me with regards to new properties coming on the market and in particular, properties needing a quick sale. Whilst many of the new 'on-line' estate agencies have recently entered the market, in my experience, you simply cannot beat the traditional local based agencies such as Dixons of Kidderminster.
A friendly call from Hayley Lewis in the morning, regarding a new property on the market has frequently resulted in a sale agreed on the very same day!! This has to be good for both the buyer and seller. Their local knowledge and professional service is unequalled in this area.
I'd certainly recommend Dixons to anyone wishing to sell or buy houses.... Read more
Seller
28th Apr 2016 (8 years ago)
T Talbott
Great Service. Very quick turn around - Didn't even get chance to take the photos before we accepted an offer! Fab!... Read more
Seller
25th Apr 2016 (8 years ago)
C White
I must say Hayley, Chris & Gemma were amazing help and extremely supportive throughout the purchase and selling of my property. Hayley especially went out of her way to ensure we were made fully aware of the best possible choices to make and both properties went through without a fault. Thanks Ladies!... Read more
Seller
25th Apr 2016 (8 years ago)
W Guest
Signed up with Dixon's after another agent sat with property on the market for a couple of months with nothing doing... I chose this agent by reviewing stats on the local agents and who had the shortest times from adding to market to sold.
Jemma and Hayley were soon 'on it' and had a viewing arranged within about 1.5 hours of my signing up. Property was viewed and a first offer received all inside 1 working day. A further offer agreed and now working on a months completion of the sale.
Not the cheapest on the market but in my experience you pay peanuts and you definitely get the monkeys!!!... Read more
Seller
24th Apr 2016 (8 years ago)
F Parkes
APPROACHED DIXONS FOR A VALUATION LAST WEEKEND WITH NO IMMEDIATE INTENTION TO SELL. WE MADE THIS VERY CLEAR AT THE INITIAL MEETING AND HAVE DONE SO SEVERAL TIMES SINCE . WE HAVE EXPERIENCED VERY PUSHY, PRESSURE SELLING TACTICS BY THEIR AGENT , HAYLEY LEWIS, WHO IS TOTALLY IGNORING OUR INSTRUCTIONS AND CONTACTING US TO TRY AND MAKE US SIGN A CONTRACT WITH THEM, TOTALLY IGNORING WHAT WE SAY TO HER. HER APPROACH IS SO OFF PUTTING AND HAS RESULTED IN A VERY NEGATIVE EFFECT ON US. WE WOULD NOT RECOMMEND APPROACHING THIS AGENCY IF ALL YOU WANT IS A VALUATION TO START WITH, ITS NOT WORTH THE HASSLE . THIS SHOULD BE A 'NO' STAR RATING BUT THEIR SYSTEM DOESN'T ALLOW IT ! A VERY UNPROFESSIONAL AGENT.... Read more
14th Apr 2016 (8 years ago)
P Collett
The team made buying our first house hassle free and Sally from upstairs (Countrywide mortgage service) is brilliant at securing a mortgage. Don't know what we'd of done without her driving us forward and always emailing keeping us up to date on progress. 5 star service indeed.... Read more
Buyer
14th Feb 2016 (9 years ago)
M Cornforth
A very warm and friendly estate agent. From our first visit my wife and I felt comfortable. Unfortunately our ideal house didn't come from Dixons but another agent. However, we did use the mortgage adviser based in Dixons.... Read more
9th Feb 2016 (9 years ago)