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- Simon Heal Estate Agents - Shepton Mallet
Simon Heal Estate Agents - Shepton Mallet
Opens tomorrow at 9:00am
37 High Street, Shepton Mallet, BA4 5AQ
Simon Heal Estate Agents Shepton Mallet are an estate agent in Shepton Mallet. They mainly list properties in BA2, BA4 and BA11. Over the last 6 months, they've listed 10 properties, with 5 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 1:30pm
- Sunday Closed
View all details
Simon Heal Estate Agents - Shepton Mallet Reviews (15)
Have you used this agent?
67%
7%
7%
7%
13%
All (15)
Seller (5)
Buyer (2)
Landlord (1)
Tenant (3)
General (4)
D Parris
I'd give 0 stars if possible. I've never dealt with a more dishonest company. They valued my home years ago, at a low value which was fine. A lot of work had been done since then. When I actually went to them to list it, Ash came out to give an estimate. We agreed 375k with a view to get 350k. I went back and forth with Ian about getting pictures done. We arranged a time and they were a no show. With the level of work getting it prepared, what a disaster. I said you never showed up, and Ian was very apologetic and wanted to reschedule. He said we didn't have an appointment which I had confirmation in an email. I ignored that, we were done with them, and we went on with the company we were with. Fast forward 2 months, we're trying to get a deal done, and someone called them saying they were an investor looking at our property, and Stonebridge said they'd value it at 260k! Less then they had done years ago, and certainly less than the value Ash gave me when he visited our house recently. I can't even understand why they would give that information to a 3rd party, and certainly done out of spite as we did not give them the listing. They ruined the deal we had based on lies. Avoid at all cost!
Seller
5th Jul 2024 (6 mo. ago)
J Saunders
Dealt with ash for the sale and buy of a property and couldn’t fault through the whole process. Professional, helpful and kept us up to date with everything going on! Couldn’t recommend enough!
Seller
12th Feb 2023 (1 year ago)
B Rees
Really fantastic experience with Stonebridge who have just sold our property. So happy that we stuck to our guns and went with an independent. Ian , Ashley and the team went the extra mile at every opportunity and treated us like friends, we felt really looked after. The potential buyers were treated ethically, no blind bidding nonsense and we still got a great price. Can't recommend enough.
Seller
22nd Jul 2022 (2 years ago)
P Jobling
Bought my last home with them. Just sold our mothers with them. Really friendly and knowledgeable. Honest and reliable. Planning to sell my current home and will use them. Fair rates. Know their area and market. Thoroughly recommend.
Seller
25th Jun 2022 (2 years ago)
H Swan
Brilliant service and support with both renting our property and then going on to sell. I can't praise Ian and his team highly enough!
18th Jun 2022 (2 years ago)
K Halford
Enquired twice about a property for let and was told it had been let then it went back on as let fail through, I phoned again and had some questions and they were going to check with the Landlord and still no one got back to me. I see it's back on again. Wouldn't recommend this Agent.
28th May 2022 (2 years ago)
Anonymous Landlord
Very disappointing experience with this branch. I was lied to on several occasions by staff, one staff member put the phone down (but not correctly!) & I could hear them call me a ‘nosey @%^€!’, it is such a shame how much of a front is presented but ultimately promises are never delivered and expectations are shattered even when lowered.
Landlord
15th Oct 2021 (3 years ago)
D K
A very good team, they really do care about their clients. I rented a property with them and was very impressed by the level of service and empathy that the team shown. One day when I can buy I will definitely be using them again....
Tenant
29th Jul 2021 (3 years ago)
J Cyrek
It would be good to have filter for houses for sale. Just wasted my time to see only one house for sale out of 8 pages.
27th Apr 2021 (3 years ago)
E Harte
I recently bought a house through Stonebridge and they were absolutely fantastic - I mainly dealt with Ashley and Ian. They went above and beyond for us and were super helpful. They were fantastic with keeping on top of the solicitors on both sides to ensure the purchase would complete as soon as possible - as well as dealing with the vendor when things didn't go to plan or odd situations came up. Without them the house sale would definitely have taken longer. When the time comes to sell my house (hopefully not for many years) or even potentially rent it out, I will approach Stonebridge as I know they will provide fantastic service.
Buyer
23rd Apr 2021 (3 years ago)
K Orrell
If you want to sell your house with a professional local agent who are excellent with communication and always go above and beyond to help and answer your questions and queries, then this is the estate agent for you! Ian, Ash and the team are all extremely helpful and will help you to buy or sell your property with as much ease and reassurance as possible. Highly recommend them. We had a fantastic experience and would definitely use again if needed. Thank you Stonebridge. Quality service at its best!
Seller
18th Feb 2021 (3 years ago)
Anonymous Tenant
I'd lived there for 4 years, each time when I had any problem they helped me. Highly recommend! Very professional and polite staff
Tenant
4th Feb 2021 (3 years ago)
E Curtis
Very pleased with the professional service provided from both Ian and Ashley during our long search for the right house. Both were always great at communicating updates, in particular Ian who went above and beyond on a couple of occasions. Very rare to receive such a high level of customer service these days, greatly appreciated.
Buyer
5th Jun 2018 (6 years ago)
V Vine
Keeley was extremely helpful with Adam's enquiry.
12th Dec 2017 (7 years ago)
K Snook
We rent our flat from them. Lovely people and excellent service.
Tenant
1st Jun 2017 (7 years ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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