Shohaib
I would not recommend this agency. They are extremely rude on phone. 3 times I have spoken to them with 3 different staff members and each time I received very rude responses and poor customer service. As a local resident we do not expect this in our area. Please sort your act out!!... Read more
29th Dec 2024 (27 days ago)
S Wood
Extremely pleased with Snowgate Mirfield in general and Mrs Brenda Kelly in particular. First class service offered by both.... Read more
7th Dec 2024 (7 weeks ago)
E Chikan
I bought my first own place through this agency. They were good with arranging the viewing and the handling the offers BUT after my offer was approved MY solicitors had a hard time to get them to settle on the contract exchange and completion dates and finally after (with delays) I moved in they were reluctant to help me contacting the seller who left a lot of mess and damage behind.
WOULD AVOID THEM!
PS Their response just shows they don't even apologize just keep blaming others. The sellers were and stay awful to the point that I had to chuck their Ring doorbell because they wouldn't transfer it over for 6 months I kept asking.... Read more
Buyer
1st Dec 2024 (8 weeks ago)
A Swithenbank
Snowgate recently sold a property on my behalf. They dealt with viewings and we swiftly accepted an offer.
We made the mistake of accepting an offer from a buyer who were also selling their property through Snowgate. We felt they were not acting in our best interests and instead constantly tried to keep both parties happy.
They also provided a surveyor a key to the property without our consent (key was only provided to them to complete the viewings). To be met with a response of 'we're all professionals' was not acceptable and also stated that the property was unoccupied! I agreed that it was unoccupied just NOT EMPTY.
I do not recommend this agency.... Read more
Seller
30th Oct 2024 (12 weeks ago)
C Dodds
An absolutely wonderful team. I have bought and sold with them and could not recommend them enough ! By far the best Estate Agents I have ever dealt with. Beyond First Class on every level !... Read more
Seller
25th Oct 2024 (13 weeks ago)
S Gardner
A very friendly and efficient team in Mirfield. Very effective communication and very supportive.... Read more
16th Sep 2024 (19 weeks ago)
Oliver is very approachable and has excellent local knowledge. Brenda is very helpful.... Read more
Seller
29th Aug 2024 (21 weeks ago)
A Abubaker
Oliver and his team gave an excellent service from start to finish. I was kept informed and progress was speedy and efficient. I would highly recommend this agent - very professional. Emma Dyson manged most of the viewings and gave very good feedback which made it easy for us to accept the best of the multiple offers we had on our property. Brenda Kelly was so efficient and progressing our matter to completion.... Read more
Seller
30th Jul 2024 (26 weeks ago)
A Varley
Oliver and all of the staff at Snowgate are incredibly professional and fantastic at what they do. From the moment I engaged with them, their expertise and dedication were evident. Snowgate have displayed a high level of professionalism throughout the entire process, demonstrating excellent communication skills and a deep understanding of the local housing market. Their attention to detail and commitment to ensuring a smooth experience made them stand out as a top-notch agency. I highly recommend Snowgate for anyone seeking a reliable and professional estate agent.... Read more
29th Jul 2024 (5 mo. ago)
J E
All the staff made the process simple and stress free. They were transparent throughout and helped with any issues that came up. There was an issue after the sale went through with a meter reading which the team sorted quickly and they had no obligation to do so. This just shows how committed to you as a customer that they are even after I had paid for the service.
I am currently about to sell another property and am using Snowgate again due to their efficient, friendly and professional service
Thank you particularly to Oliver and Brenda for their help throughout but also the rest of the team who quickly answered my emails and calls... Read more
Seller
20th Jul 2024 (6 mo. ago)
D wroe
would defo recommend... Read more
27th Mar 2024 (9 mo. ago)
G Walker
Stress free experience... Read more
22nd Dec 2023 (1 year ago)
A Russell
Highly delighted with every aspect of their services... Read more
6th Dec 2023 (1 year ago)
K Prest
I recently sold my property through Snowgate, Mirfield and all the team were fantastic from start to finish. Nothing was too much trouble and they kept me informed all the way through. I also bought a property in Surrey and the team were very helpful in guiding me through everything. I had never done anything like this on my own before, it was a very steep leaning curve for me. They talked me through all the steps and were very supportive, nothing was too much trouble. I would recommend them to anyone wishing to sell or buy a property.
Brenda went above and beyond to get the sale & purchase completed for my long distance move. Having to deal with other challenging companies and people along the way. She was amazing.... Read more
Seller
6th Nov 2023 (1 year ago)
P Booth
We have just bought and sold a house through Snowgate, and can’t thank them enough for all their support throughout. We had a few stressful moments which Brenda and Oliver were always on hand to help guide us through and always went above and beyond to make everything run smoothly. The whole team at the Mirfield office were great and provided a professional and friendly service from start to finish. We highly recommend Snowgate. Thank you to all the team for all your help.... Read more
Seller
27th Oct 2023 (1 year ago)
A Morley
Experienced and proactive team who are very helpful and knowledgeable. Once sale was agreed completion was very fast with no issues.... Read more
13th Oct 2023 (1 year ago)
G Tordoff
Snowgates were amazingly helpful and professional from the outset. The valuation they gave me was comprehensive and honest. Once my property went on the market, the team worked tirelessly, booking a whole day of viewings the first weekend which resulted in a number of offers. Since accepting the offer, we hit a number of bumps in the road with the conveyancing process but Snowgates kept me up to date with emails and phone calls every couple of days, always stepping in to help and advise where they could. I honestly can’t thank them enough for all of their hard work during what has at times been a stressful process.... Read more
Seller
5th Oct 2023 (1 year ago)
I Greenwood
Snowgate were extremely helpful throughout the whole process of selling the property. They were always there to help with any questions or queries that we had and made the process as smooth as possible.... Read more
Seller
13th Sep 2023 (1 year ago)
D Rounding
Just sold our house through Snowgate and they provided a very professional and first class service.
Brenda, in particular, provided excellent communication and advice throughout our sales process. Everything we needed was done promptly and efficiently.
I'm not sure we'd have got this sale over the line without Brenda's endeavors and she really helped us through some difficult and stressful moments.
Couldn't recommend Snowgate highly enough. Thank you Oliver, Brenda, Emma and all the team at Snowgate.... Read more
Seller
13th Sep 2023 (1 year ago)
G Swithebank
Helpful and friendly staff. Excellent communication.... Read more
28th Jul 2023 (1 year ago)
E Epton
Purchasing our property was quite stressful at times but SnowGate were so helpful. They kept in touch throughout and had far more information about the chain than our own estate agents did. From the viewings with Emma and Oliver to all the correspondence with Brenda, they were so supportive throughout, even resolving issues on moving day for us. I cannot recommend this firm highly enough. They always rang back, always had all the information we needed and were so helpful and reassuring when things went wrong.... Read more
Buyer
19th Jan 2023 (2 years ago)
J Hillaby
Excellent service from SNOWGATE. They kept me informed throughout the process and I will definitely use them again. - Oliver was very knowledgeable and made the whole process seamless.... Read more
5th Jan 2023 (2 years ago)
A Goodall
Having attempted 2 purchases and receiving a poor level of customer service from 2 other estate agents, it was a breath of fresh air dealing with SnowGate. Their communication was excellent, they kept us up to date throughout the process and at times provided more information than our conveyancer. They were quick to respond to queries and ensured a clear dialogue between us and the vendors.
From the first viewing until completion we felt like SnowGate certainly cared about us as their customers and we would certainly recommend them to others.
At the start of our house moving journey we had SnowGate provide a valuation survey of our sale property. We really appreciated the open and honest approach.
Thank you Oliver, Brenda and the SnowGate Mirfield team :-)... Read more
Seller
19th Oct 2022 (2 years ago)
K Hughes
From start to finish the team at Snowgate have been great, helping myself and my partner sell our properties to be able to move in together. Oliver is really professional, knows this stuff and is very easy to communicate with. At a time when the market was extremely busy he gave me confidence that all would be OK unlike other estate agents who were somewhat scaremongering about the difficulties we'd face finding a property to move onto. Even when I lost my initial buyer, Snowgate had an interested party that very day which luckily didn't affect the chain or the property we wanted to move into, no doubt due to the handling by Snowgate. When the chain struggled to identify a completion date whilst we were away on holiday, Snowgate were on hand to do whatever it took to smooth that process; assisting us with finding removals at very short notice after we lost our initial date. Overall we're very happy with the service we received and would not hesitate to recommend. Special mention to Brenda and Val for their tenacity and solution finding! Great people to deal with during the stressful process of house buying.... Read more
Seller
13th Sep 2022 (2 years ago)
J Henderson
My partner and I rented out a property with Snowgate recently and as first time landlords we found Snowgate extremely helpful with the process and assisting with documentation. They took all of the hard work of finding and vetting a tenant off our hands, which was such a relief. Would definitely recommend and use again in future.... Read more
Landlord
18th Aug 2022 (2 years ago)
S Ratcliffe
I found Snowgate fantastic to deal with, the most professional of the 3 agents we had out, had a great understanding of the local area and communication was fantastic throughout.... Read more
18th Aug 2022 (2 years ago)
I would highly recommend Snowgate. From the very start they came across as professional, knowledgeable, personable and efficient and made me feel like the sale would be safe in their hands. The communication throughout the process has been excellent. I felt like Brenda went above and beyond to chase the chain for me, especially when the progress started to slow down, and when the bottom of the chain unfortunately fell through, Snowgate were quick to get the property back on the market and had secured me another buyer the following day. Both Brenda and Oliver have been extremely helpful from the initial valuation right through to completion. If I sell again in the future, I will definitely use snowgate again.... Read more
Seller
21st May 2022 (2 years ago)
J Brammer
Oliver, Brenda and the team were so helpful and made the whole house selling process stress-free from start to finish, particularly when things got a bit rocky and I ended up in hospital after an accident, just as my first buyer pulled out. Lovely people, highly recommended.... Read more
Seller
4th May 2022 (2 years ago)
P Davenport
Snowgate Estate Agents in Mirfield were fantastic during the process of buying our first home. Oliver always made time for us and was extremely helpful especially as being first-time buyers, we wasn't too sure on the process - he even provided his personal phone number.... Read more
Buyer
28th Apr 2022 (2 years ago)
L Idle
We received sound advice, accurate valuation and a faultless service when we were selling a house. Oliver and the team at SnowGate were there whenever we needed to communicate with them and delivered professional support through our first selling experience. Within a few days the diary was filled with viewings and we received several offers at and above the asking price. Overall we would recommend SnowGate to others wanting a smooth , stress-free experience.... Read more
Seller
17th Feb 2022 (2 years ago)
A Works
An excellent estate agency with customer service to match. We asked SnowGate (formerly Earnshaw Kay) to put one of our rental properties up for sale on a Monday and they had arranged a dozen or so viewings by the weekend resulting in 5 asking price offers.... Read more
Seller
15th Feb 2022 (2 years ago)
R Knowles
Excellent service, during a difficult house sale & purchase. They are definitely on your side when you need them and help whenever you have a problem.... Read more
Seller
11th Feb 2022 (2 years ago)
Z Brearey
I think that during the current situation with the current pandemic it is ridiculous that Earnshaw Kay have not made changes to the way they do things. I have been forced to potentially loose out on a property I want to buy or put my self and my family at risk to go and see a property I was absolutely fine making a offer with out seeing the property.
From the information and pictures I was happy to make an offer without seeing the proper. Due the shielding I couldn’t go and see the property so wanted to make an offer. I had every faith in the pictures and description on the property and I was happy that any problems would be brought to my attention by the surveyor.
Unfortunately this wasn’t good enough for Earnshaw Kay and told me unfortunately I couldn’t make an
Offer unless I risk my health and the health of others and go and see the property. So I have had to come out of isolation and risk my health or risk loosing the property.... Read more
Buyer
27th Oct 2020 (4 years ago)
M Williamson
Staff very friendly, went out of their way to get us a seat ,even though we had booked ,but no record of a booking .the food is lovely ; served hot ! which makes all the difference.... Read more
23rd Aug 2020 (4 years ago)
S hall
Good service, loca knowledge and advice... Read more
11th Nov 2019 (5 years ago)