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© GetAgent Limited 2025
- William H Brown - Nottingham
William H Brown - Nottingham
Closes at 7:00pm
20 Upper Parliament Street, NG1 2AD
Since 1890, William H Brown have been an industry leader in estate agency, across a network of branches. Our Nottingham team uses their knowledge and experience to create bespoke marketing plans, ensuring your property journey is both effective and personalised. Whether you’re looking to sell, let, buy or rent, we can help! Plus, we can provide you with access to all those additional property services that you’ll need along the way.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 7:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 3:00pm
- Sunday Closed
View all details
Accreditations
William H Brown - Nottingham Reviews (286)
Have you used this agent?
86%
4%
0%
1%
8%
All (286)
Seller (42)
Buyer (37)
Landlord (48)
Tenant (40)
General (119)
Anonymous Landlord
Debbie Wright
I had an excellent experience working with Debbie due to her outstanding communication skills. From the very beginning, she has made sure to keep us informed every step of the way. Whether it was answering our questions promptly, providing regular updates, or explaining the more complex aspects of the process, Debbie has always been clear, concise, and approachable.
What stood out the most was her responsiveness — no matter the time or day, she is quick to respond to emails and calls, which made the entire process seamless and stress-free. She is also proactive, often reaching out before we even had the chance to ask, ensuring we always felt supported and in the loop.
If you're looking for an estate agent who prioritizes transparency and keeps communication flowing smoothly, we highly recommend Debbie Wright. She
made what could have been a stressful process feel straightforward and manageable. Thank you for your professionalism and dedication!
Landlord
16th Dec 2024 (30 days ago)
Anonymous Landlord
Debbie Wright is particularly outstanding, genuine, conscientious, friendly and amiable. Qualities that are often lacking in today’s world of business.
Landlord
4th Dec 2024 (6 weeks ago)
Anonymous Homeseller
The staff will contact me timely and explain the process clearly.
Seller
1st Dec 2024 (6 weeks ago)
Anonymous Landlord
I just won't say thanku especially for the manager Debbie Wright she is a helpful
Thanks
Landlord
12th Nov 2024 (9 weeks ago)
D Chapman
I couldn’t recommend Nicole Gibbon at William H Brown Nottingham highly enough! From start to finish, she has been absolutely incredible. Her communication throughout the process has been prompt and clear, ensuring I was always informed about every step of the sale. Nicole has gone above and beyond, double-checking all details and making sure every aspect was taken care of so there were no delays. Her professionalism and dedication made a huge difference, and I felt confident knowing she was handling everything so seamlessly. If you’re looking for someone you can rely on for a smooth and efficient sale, Nicole is the one to go to!
Seller
28th Oct 2024 (11 weeks ago)
Anonymous Landlord
My 5 star rating is specifically related to the communication and diligence of Debbie Wright, who has been continually helpful when handling issues within my property. Her professionalism makes the whole process that bit easier! Thanks Debbie!
Landlord
28th Oct 2024 (11 weeks ago)
S Giurani
I bought a new build property via William H Brown - Charlotte Walker-Brown was very helpful and communicative throughout the entire process. She helped to delay and reschedule completion after some last minute issues arose on my side, which was a life saver in the end!
Buyer
22nd Oct 2024 (12 weeks ago)
H Habach
I am extremely pleased with the service and support I received. The team is highly responsive, understanding, and collaborative. I had a few issues that required careful consideration, and honestly, I wasn’t expecting them to agree to my requests. However, they exceeded my expectations by being incredibly helpful and accommodating. I truly appreciate their honesty and commitment to resolving my concerns.
16th Oct 2024 (13 weeks ago)
Anonymous Tenant
from start to finish and all throughout the viewing and application process, Libby was amazing, knowledgeable, helpful and patient and we cannot thank her and all the staff at William H Brown enough.
Tenant
30th Sep 2024 (15 weeks ago)
B Dickinson
Very pleased with the service I received when purchasing my new home via the seller’s estate agents. Always on hand to deal with enquires, chase up documents etc and showing me the property 4 times!
A special mention to the lovely Nicole Gibbon on working so hard to ensure I obtained this property and making the purchase pain free for me. Thank you again so very much
Buyer
24th Sep 2024 (16 weeks ago)
M K.
Ia very happy Nicole Gibbon very good person help my everything thank you soo much.
20th Sep 2024 (17 weeks ago)
I Atterson
Cannot fault the staff or service at William H Brown, we’re over the moon. Fantastic communication, super prompt and clear throughout the whole process, and really lovely staff who just go above and beyond. So pleased we purchased our house through them. We’d like to say a specific HUGE thank you to Megan. You’ve been absolutely amazing and helped us every step of the way as first time buyers!
Buyer
17th Sep 2024 (17 weeks ago)
A V
Nicole was very professional and helpful, it was a pleasure dealing with her on our case
10th Sep 2024 (18 weeks ago)
Anonymous Tenant
property manager Debbie wright I want to thank you for all you’ve done. It has been a pleasure
Tenant
30th Aug 2024 (20 weeks ago)
W Tseng
Agent is very efficient for helping me to move in within a short period of time. In addition, she is quite willing to assist me to deal with the landlord and get things sorted.
Tenant
29th Aug 2024 (20 weeks ago)
W Dexter
Nicole Williams was very friendly and efficient in getting our house on the market. Would highly recommend.
Seller
27th Jul 2024 (25 weeks ago)
Anonymous Tenant
The lovely Debbie Wright is in charge of any issues of my rented property and she's an absolute gem. I had a problem with my boiler and on calling Debbie, I had an engineer out within the hour. Nothing at all is too much trouble for her. Every single time I've any problems, she will sort it out efficiently and effectively. She will keep me updated on progress . Debbie is not just doing her job, she does way more. Thank you very much Debbie you are an absolutely star and William H Brown are extremely lucky to have a top notch employee xx
Tenant
16th Jul 2024 (5 mo. ago)
A mehta
Miss Libby Moore is an amazing person… calm helpful, saves lot of time. I do recommend work with her.
5th Jul 2024 (6 mo. ago)
J Singh
Awful overall... super friendly service to start with and had it tenanted quickly but that's where the good stuff ends and the nightmare begins... the tenants were not "ideal tenants" as they had said, of course they did not let you have much information about who they are prior to agreeing to take them on. You have no choice in who you take on essentially. Wouldn't be surprised if they promised the tenants something you had not agreed to and blamed the landlord for not delivering.
Oh, in addition they have expensive hidden fees so if you think you are getting a good deal you are not. They as any others hide behind their well drafted terms of business, of course they lure you in on other terms but this is just verbally mentioned to you.
Good agents are hard to find unfortunately.
Landlord
3rd Jul 2024 (6 mo. ago)
S Garton
Just like to say a big thank you to the team at Parliament Street for the sale of my house Nicole,Megan ,Zoe, Bilaal .Also a big thank you to Bilaal Email for all his advice and help in the purchase of my new home he was always available for advice and kept me informed of all progress .Would recommend him highly.Once again thank you .
Seller
3rd Jul 2024 (6 mo. ago)
Fern
I would give 10 stars of I could. A huge thank you to Nicole Gibbons for all her hard work in selling my property. Highly recommend her services. William H Brown Nottingham team has become our family estate agents. They always deliver what they promise. The best estate agents I've ever come across. Thanks you so much.
Seller
1st Jul 2024 (6 mo. ago)
P charlton
Fantastic service from the team at WHB Nottingham, Ed King and the rest of the guys here are all amazing, committed to customer service and always helpful, Max & Libby need a mention too, 5 stars
28th Jun 2024 (6 mo. ago)
Anonymous Homeseller
No communication and no active advertising of property
Seller
20th Jun 2024 (6 mo. ago)
C Man
Thank you for the team very professional and helpful services through out the process, specially Megan Evans quick response to questions. High recommend!
18th Jun 2024 (6 mo. ago)
K Ghattaora
The staff at William H Brown Estate Agents are simply brilliant. They have worked so hard to sell my properties quickly and smoothly . They have been on the case practically everyday. The service is personalised, they are very approachable, and upfront about where we are with the sale. They have dealt with all the issues I would have expected them to and more . They’ve made my life easier by doing this and I would recommend them without hesitation. A special thanks to Kim and especially to the manager at the branch , Nicole, who has been there every step of the way. Nothing is too much for this Estate Agent and everything is possible . Thank you all.
Seller
30th May 2024 (7 mo. ago)
J Woolley
Great experience with the team at William H Brown, particularly Nicole Gibbon who assisted me with my property purchase. Many thanks!
Buyer
22nd Apr 2024 (8 mo. ago)
T Brown
Kim was really kind and helpful. I was a first time buyer and had a private sale within the family . I was wanting to explore options if I would like to sell or rent my property in the future.
Kim was on time and she made the whole visit worthwhile.
Thank you again Kim and keep that smile !
Buyer
22nd Apr 2024 (8 mo. ago)
R Holmes
Nicole and the team were helpful throughout the process. Worked proactively to achieve a satisfactory completion.
21st Apr 2024 (8 mo. ago)
S Gamble
Awesome nicol
True professional and a very happy voice to hear . Recommend to all
18th Apr 2024 (8 mo. ago)
J LEUNG
The mortgage advisor Bilaal is a great advisor. show me nice mortgage planning and help me sort all the problems with the lender and get a great mortgage deal for me.
2nd Apr 2024 (9 mo. ago)
P Luiggi
The team at William H Brown was excellent from start to finish. Initially we went for a mortgage consultation with Haaris, and now we are our first home! Communication was excellent too, Haaris and Megan were always an email or phone call away. The whole process was explained to us which made buying our first house as easy as possible. Thanks again to everyone at William H Brown.
Buyer
17th Mar 2024 (9 mo. ago)
Anonymous Landlord
Amazing service from the whole letting team max tiana Daniel and Ed thanks guys I finally also have a property manager that knows her stuff excellent service
Landlord
8th Mar 2024 (10 mo. ago)
Anonymous Tenant
I can’t speak for the entire company, but I can say that Debbie does an amazing job looking after my flat. Communications with her are superb, any time I need something sorted I make sure to go straight to her because she’s super efficient and reliable. 10/10 would recommend working with Debbie.
Tenant
7th Mar 2024 (10 mo. ago)
E HETT
Megan and Nicole! Thanks for your help in selling our flat.
Such a great team at William H Brown in Nottingham. I would highly recommend them! Very helpful and supportive, providing a far superior estate agency service. They really know their customers - save your time and just give them a call! I won't be going elsewhere in the future. Thanks again!
Seller
6th Mar 2024 (10 mo. ago)
M boylan
Mr Haaris Alam advised me at William H Brown Nottingham, I am extremely pleased with how he handled matters for me from the start and to the finish. He was clear in his advice and more importantly he kept to his word. I would highly recommend this person and I am glad he assisted me. Many thanks.
6th Mar 2024 (10 mo. ago)
R Wilson
Megan and Nicole did an amazing job at getting my house sold, very supportive and super helpful. Everything was completed in a very timely manner. Thank you.
Seller
29th Feb 2024 (10 mo. ago)
R S
Positive, an excellent experience working with William H Brown. Excellent customer care from Megan & Nicole Gibbon. Overall good friendly staff
26th Feb 2024 (10 mo. ago)
H Ward
The team at William H Brown are fab. They totally understood what we were after housewise during our search and got in contact with us to tell us about the house we eventually bought. Megan was effective at communicating with us and guiding us through the process and bringing everything together. Massive thanks to everyone and would highly recommend
Buyer
24th Feb 2024 (10 mo. ago)
M Candy
Buying a house is stressful, but with a complicated mortgage, this is a call to a heart attack. Thanks to Bilaal Esmail, from William H Brown, we have avoided the later. From the beginning, we knew we were between good hands, as Bilaal made the process from the first handshake, to the purchase celebration, as painless as possible. Reliability, efficiency and high availability are only a few of the many qualities Bilaal offers you for a very good value. I wouldn't let anyone else manage my file from now on. Thank you for your excellence.
Buyer
12th Feb 2024 (11 mo. ago)
K Paljar
We bought our new home through William H Brown. Had a great experience with a friendly team, but especially Bilaal Esmail. He helped us a lot with our complicated mortgage application, he explained everything in detail, updated us on a regular basis, was available to talk to us at all times and in general was very supportive and reassuring while we were stressing. Thanks for everything!
Buyer
12th Feb 2024 (11 mo. ago)
A Dhar
They help me to get my problems and queries resolved in timely and reasonable manner
8th Feb 2024 (11 mo. ago)
J Property
From initial contact to completion the team at William H Brown were nothing but professional and effective. With extra special thanks to Megan and Nicole. Thank you!
8th Feb 2024 (11 mo. ago)
J freeman
I would like to say what excellent service we got from the Nottingham branch. The staff were very professional, friendly and would go above and beyond in helping sell the property. If selling or buying a property in the future then I will definitely be going back to this branch. Thank you for all your help
Seller
5th Feb 2024 (11 mo. ago)
A Tanveer
Haaris is a true professional which right from the beginning takes the time to ensure that his clients understand the entire process of closing on a mortgage and is always willing to explain things until the client is comfortable. Patient, understanding, expert in both knowledge and products - Harris is exactly the type of person you want working on your behalf. I would never work with anyone else!
2nd Feb 2024 (11 mo. ago)
E Moore
Nicole was excellent with speedy response times and was very helpful. Great service and a fair valuation. She answered all our questions before we instructed William h brown to sell our property.
Seller
31st Jan 2024 (11 mo. ago)
V Niculae
Well!
I have no words to thank Bilaal Esmail enough.
He is always there ready to help an advise. He did everything he could and even more to help me with my mortgage. I strongly recommend him.
30th Jan 2024 (11 mo. ago)
M Notdefining
The whole team at William H Brown were so helpful. Really organised, trustworthy and genuine. Nicole and Bilaal helped me a lot.
27th Jan 2024 (11 mo. ago)
R S
Thank you for the assistance and support provided by the William H Brown Nottingham team, especially Max and Ed, in renting out our property in Nottingham. They were very helpful in onboarding the tenant and ensuring that the agreement was prepared on time.
Landlord
23rd Jan 2024 (11 mo. ago)
N Savagery
Reached out to them with a question,
They didn’t even bother to ask the vendor.
Thank you for your response, as your so keen to look into my review (discredit), I forwarded on my experience of this branch to head office instead.
13th Jan 2024 (1 year ago)
K Zhang
Bilaal Esmail, our favourite mortgage advisor; Been having trouble with our mortgage application for almost a year due to our credit issues, and yet he was still able to help us to secure a mortgage on a decent rate. He helped us tremendously!!!!
Buyer
10th Jan 2024 (1 year ago)
T QU
Bilaal Esmail is the best Mortgage advisor!!! We have been struggling for a mortgage due to our special circumstances, he managed to help us and secured our dream house!! Definitely Recommend!!
Buyer
10th Jan 2024 (1 year ago)
Anonymous Landlord
Debbie is super professional and diligently handles all my property related queries. She is always on hand to provide guidance and support and ensures my interests are always to the forefront of all queries.
Landlord
9th Jan 2024 (1 year ago)
J Roy
Thank you for all the help and support we all appreciate it Bilaal Esmail
8th Jan 2024 (1 year ago)
Anonymous Tenant
Well I've rented a property from them for a few years now and never had any issues. I have a lovely lady called Debbie Wright who deals with any issues I may have with repairs etc, and she's an absolute gem. She always goes above and beyond!! Always calls to check in to make sure repairs have been dealt with and to my standard!! She's an absolute assett to the company. Great personality and her professionalism is top notch. Thank you Debbie, you're an absolute star. X
Tenant
5th Jan 2024 (1 year ago)
Anonymous Homeseller
I chose this particular branch after meeting Kimberley Smith. She was professional, polite and helpful, I warmed to her understanding attitude.
She knew how to make us feel at ease when marketing the property.
I had two agents that day and she was far more knowledgeable than a leading agent. Who understandably didn’t receive my business.
The team are extremely passionate and always able to answer questions when approached.
I have had most of my conversations with Nicole Gibbon the branch manager.
She has been very responsive and supportive throughout the process.
Constantly working with me to ensure we maximised all opportunities.
Updated me throughout the process and guided me in the right direction.
The service I have received from Nicole has been exceptional.
I’d like to thank Sophie for the support with most of the viewings, also her feedback was positive throughout.
I’d dealt with three agents whilst marketing the property, the team here at William H Brown by far met all of my expectations. Unfortunately the other two didn’t.
I would highly recommend this branch in Nottingham above any other agents.
Seller
4th Jan 2024 (1 year ago)
D Hammond
Megan Evan’s negotiated my purchase and communicated with me throughout the process- It’s a 10/10 from me. I couldn’t be happier with my experience and would highly recommend William H Brown as an estate agent. Mrs Hammond
Buyer
4th Jan 2024 (1 year ago)
S Mehmood
Bilaal Esmail from the Nottingham branch was amazing throughout our journey. He was always on hand and easy to get in contact with. I would recommend Bilaal to family and friends and really appreciate everything he has done for us. Thank you so much!
3rd Jan 2024 (1 year ago)
K S
Bilaal Esmail from the Nottingham branch was incredible from start to finish. He kept us up to date throughout the home buying process and was always available to answer any queries. He is an asset to the real estate community, in particular to William H Brown. Really appreciate his efforts. Would highly recommend using their services. Many thanks!
Buyer
3rd Jan 2024 (1 year ago)
V [Central]
Absolutely World-Class service from Ed and Daniel at WilliamHBrown....made moving in as easy as it could be!!! Thank you so much, your help and support has been very much appreciated!!
5th Dec 2023 (1 year ago)
G Richardson
Our sale has been long and quite complex, our first sale falling through at the last minute but with the help and support from the whole team we managed to get there. A big thank you especially to Nicole woolly who constantly kept me calm and went way beyond my expectations. Thanks guys I would recommend you to anyone looking to market their property
Seller
2nd Dec 2023 (1 year ago)
L WEIR
Excellent and speedy service can’t praise Nicole and the team enough! ????Also a quick mention to Edward hope I got the name right such a funny chap !!! ????
22nd Nov 2023 (1 year ago)
S Fernando
A great team! I've dealt with several agents before, and simply not a fan of estate agents, but the team here were great. Really struggled to sell my house with my previous agents and we even had difficulty here but the team pushed on to get it sold. Nicole and Megan in particular were excellent and was key to managing the house and selling. First time dealing with agents where I didn't have to chase - I was always kept upto date and they did what was best for me. Not like other agents, I even got a lovely rendition of happy birthday from the office on a call. I highly recommend the team here. Nicole and Megan deserves a pat on the back from the senior team for how they handled the sale and on their advice. Highly recommend them and will hopefully do more work together in the future.
Seller
17th Nov 2023 (1 year ago)
R Sivanathan
I had a terrible experience letting out the property to them. They brought in terrible tenants and also communication and service has been terrible. I won't be recommending them.
Landlord
15th Nov 2023 (1 year ago)
J Dunn
Staff all helpful - especially Louise who was very tenacious in sorting out a problem for us ????????
20th Oct 2023 (1 year ago)
E wilson
As I first time seller I was very impressed how professional Kim was with me she talked me through every step I need to take and made me feel comfortable with choosing this estate agency
Seller
16th Oct 2023 (1 year ago)
SKG
Max was extremely helpful, professional, personable and informed with helping me to secure tenants for my property. He was like a breath of fresh air in comparison to other agents I'd dealt with, he listened well to my needs and advised me where necessary on how to best prepare my property for rental.
Landlord
4th Oct 2023 (1 year ago)
C Ranson
Kimberley Smith was very professional and provided exceptional advice in all areas of a sale, it was very obvious that she had done a lot of ground work for the area. Highly recommended.
Seller
30th Sep 2023 (1 year ago)
M Richman
All the sales staff in the Nottingham City branch worked as a team in the recent sale of our home. Everyone was professional and friendly. A special thanks to Nicole, Megan and Zoe who were our main contacts, they were proactive in finding a buyer and throughout the sales process keeping us regularly updated with reports on the marketing, viewings and how the sale was progressing. They frequently liaised with the buyer and our solicitor to avoid any delays. Everyone worked extremely hard to ensure our home sold quickly and smoothly and we highly recommend this professional team.
Seller
25th Sep 2023 (1 year ago)
J Brice
Thanks to Megan for the sale of our house in some difficult circumstances! 5 stars!
Seller
19th Sep 2023 (1 year ago)
Billy
Very efficient, personalised and helpful
18th Sep 2023 (1 year ago)
W Peng
Good job. Great communication. Thank you, Megan!
Wenjie
8th Sep 2023 (1 year ago)
D Bell
Great service overall. Louise Chapman was very helpful, kind and easy to speak to. She adhered to my circumstances which was a massive help. I couldn't be happier with her service. No hassle. Quick and easy.
7th Sep 2023 (1 year ago)
A Walker-Brown
Called to get a valuation but because we weren't sure whether we were selling or renovating, they wouldn't come out and wouldn't do a desktop valuation. Lazy office, Lazy staff. Spoke with 3 other agents and all booked in. Swerve this company, all very young and inexperienced.
4th Sep 2023 (1 year ago)
H Williamson
I found the staff in the sales department really efficient and very friendly. My mortgage advisor was excellent and most definitely was the reason I managed to get the mortgage for the property I wanted. I would highly recommend them.
Buyer
30th Aug 2023 (1 year ago)
R Ransome
currently rented for 3 years with William H Brown, understanding and helpful throughout. Big thanks to Debbie for always being prompt with replies and fixing any problems that arise
Tenant
30th Aug 2023 (1 year ago)
E Molife
Megan has been wonderful, good communication and regular updates from start to finish. Much appreciated
28th Aug 2023 (1 year ago)
G Simbi
Kind and helpful. Process went through smoothly and in time as promised
25th Aug 2023 (1 year ago)
Anonymous Homeseller
I asked my developer to call arrange the valuation and even get a desktop first. There was laughing in the back ground and the agent i spoke to had no interest in booking the valuation even saying ill see if we can value that house, like they couldn't.
In a market where property inst selling very quickly i was very surprised at how the office handled the situation and even having my developer being added by the manage and the office still not doing anything.
Better agents out there!
Seller
22nd Aug 2023 (1 year ago)
D hardi
Absolutely brilliant customer service specially Tiana and Debbie who helped me a lot .
thank you again!!!
17th Aug 2023 (1 year ago)
K Pritchett
Sold my house in March 2023 with William H Brown. Nicole was my agent and did a great job. I was very stressful and probably caused her a few headaches but she managed the house sale and me like a pro. If I ever moved again I'd use them again 100%
Seller
31st Jul 2023 (1 year ago)
S Watson
I recommend William H Brown for Expert service, very friendly to deal with and I would definitely use them again.
10th Jul 2023 (1 year ago)
S Flowers
Great service..Nicole wooley dealt with the sale..great communication and always there to help very professional in all aspects along with megan
Seller
29th Jun 2023 (1 year ago)
M Juby
Seem quite friendly, were very helpful with my enquiry
29th Jun 2023 (1 year ago)
E Donegan-Lawley
We've had an incredible experience buying our first home - Nicole especially has been fantastic and answered every question we've had promptly and supported us through the whole process! Thank you so much!
Buyer
29th Jun 2023 (1 year ago)
A Wheatley
Very helpful and professional from start to finish. Excellent photos and marketing enabled us to get plenty of interest and viewings in our property. Jack was very knowledgeable of the area and knew exactly what price to set. Nicole, Zoe, Morgan and Megan kept us updated regarding viewings, offers and progress right through to completion. Thanks for making the sale go seamlessly.
Seller
16th Jun 2023 (1 year ago)
K Frings
Couldn’t be happier with my experience with William H Brown. Tiana was incredibly experienced and really patient with me guiding me through the process. Cannot recommend her enough.
7th Jun 2023 (1 year ago)
A Hatfield
Can’t fault them at all. Nicole W. was especially helpful throughout the whole process :)
19th May 2023 (1 year ago)
G khan
Brilliant team and very helpful member of staff Thanks to Haris help us on each stage
4th May 2023 (1 year ago)
A (Ash)
I've only ever used WHB to get a mortgage and renew. Initially they are great, really helpful and eagar to please. The issue I find with them is their customer service is fantastic up until the point where you have paid. After that you're on your own.
On every occasion I've switched mortgages I've had no end of issues with their solicitors that they use. When you ask WHB for some assistance with chasing them up, they refuse to get involved.
5 years to go until my next mortgage renewal now, but next time I'll certainly shop around instead.
4th May 2023 (1 year ago)
J KATROSHI
buying the first house it isn’t easy , but Haaris and Megan made it happen with their professionalism and hard work.
thank you
Buyer
24th Feb 2023 (1 year ago)
O Sahinbozkir
Wasted 10 months of my time on a sale making up one excuse after another on behalf of a timewaster buyer and when unable to produce any results, claimed it is what it is! Dont waste your time..
Seller
5th Feb 2023 (1 year ago)
C salmon
Very helpfully and brilliant getting back to you with information and was a pleasure working with staff, especially Megan evans thank you for all your work
2nd Feb 2023 (1 year ago)
J Read
Very helpful and friendly. Highly recommend the services
2nd Feb 2023 (1 year ago)
K Bland
Didn't chase up viewings, had multiple different agents "handling" my property, including one trainee who doesn't work there anymore.
Eventually found out that at least one agent was informing people that my apartment was a non standard build and required a cash purchase and no mortgage would be approved on it (incorrect as I have a mortgage on it currently), denied when asked about that. Cancelled contract with immediate effect, but the manager was very understanding, reasonable and apologetic about the situation (that is still under investigation apparently). Pictures taken were poor and I've taken far better ones on my phone, I had to prompt w h brown to put a picture of integrated garage on advert (as it's a selling point), property was over valued at the beginning by Jack and don't believe the line of "I have multiple people interested in this exact property right now" because they don't, I didn't have any viewings for about a month, but perhaps that's because they all thought it was a cash only purchase.
Would've loved to have taken this further with Ombudsman or solicitors but feel it's a waste of time and money as they aren't regulated and will deny everything (even though I had a family member phone to ask for a viewing and check if they mentioned non standard construction - they did.)
Luckily no money lost, just about 4 months of time.
[Nottingham branch]
Seller
18th Jan 2023 (1 year ago)
S Perkins
Louise and Zoe were great throughout the purchase process, always responsive and quick to chase up the seller for any clarifications or questions. Thank you both for your help throughout!
Buyer
4th Jan 2023 (2 years ago)
H Mahmood
Was really worried and confused with getting my first mortgage. Someone referred me to W H BROWN, gentleman called haaris who is a really helpful professional looked after me.
Made it clear step by step how it works and what i would need for a good mortgage.
Now I’m a home owner thank you haaris really appreciated the time and effort you put into this. Highly recommended!!
Buyer
5th Nov 2022 (2 years ago)
Anonymous Home Buyer
Haaris has been one of the best to guide me as a first time buyer. Professional , cheerful and efficient , it really makes the journey of bying more exciting ! a mortgage advicor who i would trust ! the whole team is lovely too!
i can’t thank enough also Megan for her role to make the procedure more efficient!
Will recommend them to anyone
thank you
Jonida
Buyer
17th Oct 2022 (2 years ago)
M dahl
AMAZING! I’ve had so many issues with my solicitors and getting in contact with them, but Megan has been absolutely amazing trying to help me out with updates and sorting the process from her side. She has gone above and beyond and I’m extremely grateful for all her help! Definitely recommend!
6th Oct 2022 (2 years ago)
S Barber
Beast service ever
3rd Sep 2022 (2 years ago)
M Chamberlain
The best experience buying my first home. Haaris and Megan were just brilliant - so friendly & helpful and happy to answer any queries I had along the way. They were so quick at replying and kept me in the loop every step - couldn't have asked for more. Would highly recommend for first time buyers. Thanks so much team!
Buyer
10th Aug 2022 (2 years ago)
V y
Tiana works in an such efficient and professional manner! We are very happy with their Letting team's work!
3rd Aug 2022 (2 years ago)
N Santos
Amazing customer service, kept me updated every step off the way thank you so much Megan Evans your the best ????????
28th Jul 2022 (2 years ago)
B Purwa
Do not use them, they mislead you and are full of excuses.
They only want your money and then its"Goodbye"
Not professionalism.
1 Star is out of generosity.
6th Jul 2022 (2 years ago)
L G
From my initial mortgage appointment to completion Haaris and Megan have been absolutely amazing! No question or query was ever a bother and they guided me through every step of the way! I cannot recommend these two enough they are an absolute dream team! Thank you for making my first house purchase a smooth one!
2nd Jul 2022 (2 years ago)
D C
Very good experience, was able to see the house quickly and without other customers together. The staff EDking is very professional and polite, and the house is high quality and affordable. I will recommend it to more people to experience it.
30th Jun 2022 (2 years ago)
L Mukva
Tiana , Ed ,Danny and Lukr Boneman did a fantastic job .
30th Jun 2022 (2 years ago)
S Wilson
Tiana (t ) .
Has been amazing couldn't ask for better person to help us move in and be there the whole way..
Lovely team
Luke,Ed,Dan
Really down to earth amazing makes you feel welcome so happy we went threw them :)
30th Jun 2022 (2 years ago)
S Knight
Tiana was amazing throughout the whole process took every stress away from me cant thank her enough x
30th Jun 2022 (2 years ago)
R Ann
Very good friendly and helpful. Specifically Ed King, really happy with his service.
30th Jun 2022 (2 years ago)
Y Chan
Ed King
29th Jun 2022 (2 years ago)
L m
Everyone was very helpful at William H Brown, very fast turnaround, would recommend, especially Tiana and Luke, thanks again!
28th Jun 2022 (2 years ago)
A Bukhari
Not responsive
21st May 2022 (2 years ago)
M Oladapo
This is one of the worst places you can come to for help with renting and probably buying. They will attempt to take your money even when it’s unjustified and will lie just to get what they want. Specifically PLEASE STAY AWAY FROM THEIR PROPERTY: 2A COMMERCE SQUARE, NOTTINGHAM, NG1 2HS.
Before moving in they purposely left out that the apartment had odours that are dangerous to your health. I had to move out after only a few months because it smelt like someone/something had died. When asked, They said a dead animal could be stuck in the drainage thus causing the smell.
Save yourself the heartache and use somewhere else please
Tenant
18th May 2022 (2 years ago)
A Bica
High Stardard Aproach
We asked for a property valuation as we were not sure what route to take on our future.
Jamie P. provided experience and expertise to provide practical guidance and help us understanding our options. We really appreciated his personal service and a professional approach.
27th Apr 2022 (2 years ago)
S Draper
Absolutely blown away by the service provided, from beginning to end, during the purchase of our property in Nottingham. The attention received from John and Megan was second to none. They were beyond helpful at all times and were always on the other end of the phone to answer any questions or queries that we had. I wouldn't have any hesitation in recommending William H Brown on Upper Parliament Street, Nottingham. If you are looking to purchase a property give them a ring, let them know what your looking for and leave them work the magic. Thank you so much for all your help and assistance. We will most definitely be back when we're looking for our next property.
Buyer
18th Apr 2022 (2 years ago)
S Burns
I would to thank John and Megan and team at nottingham branch of William H brown for the support and effort in selling my house via IamSold
Smooth journey and communication
Couldn’t have chosen a better estate agent, would highly recommend.
Thank you from Mrs Midgley and family x
Seller
13th Apr 2022 (2 years ago)
K Heath
Jamie has been so patient with me even though I am abit of a nightmare to get hold of! He really has my best interests at heart and had come to take house photos on Saturday and they are even better than I ever expected. Not even an hour after listing I received viewing bookings! He is a great person and an asset to team! Thanks Jamie x
Seller
29th Mar 2022 (2 years ago)
S philip
After 2 months of search for a house we almost gave up thats when we came across William H Brown and I must say they are the best letting agents we met so far, especially Tiana Digva the senior letting negotiator. Tiana helped us to find the right property and the deal got confirmed within a week.
Tenant
28th Mar 2022 (2 years ago)
K Jewell-Morris
We have recently moved and the Tiana has been very helpful during this move. Tiana has been polite and responsive and has supported us throughout ????
11th Mar 2022 (2 years ago)
V Jay
We moved up from London to Nottingham and all thanks to Luke and the people at William H brown were so helpful with the move and finding a place not only that any issues we’ve had throughout our time at our property both Luke and everyone else in the office have been so helpful. Highly recommended
Tenant
3rd Mar 2022 (2 years ago)
T Orme
We now use William H brown to manage 5 of our properties we find them a great company and Tiana has been outstanding in her help advice, and positivity we will continue to use Tiana and William H brown in the future and feel valued by them as landlords.
Landlord
3rd Mar 2022 (2 years ago)
Anonymous Homeseller
Very good only needed two viewings to sell.
Seller
31st Jan 2022 (2 years ago)
M Stewart
Luke Saunders-Osbourne specifically was a very big help at the most inconvenient time of the year to move house.
Thanks
5th Jan 2022 (3 years ago)
C Njie
Luke and Daniel were very helpful during the whole process thanks guys.
30th Nov 2021 (3 years ago)
K Kirov
Not the best attention to ppl that want to buy properties. Quite high prices on their listings - 20 sometimes 30 % over what the property is worth basis current market value. You just can't allow such slipups if you respect your position as a "good" UK agent. No matter how much the Owners want to sell it for, You are chosen to give a proper evaluation of what they realistically can expect and bring them down to earth. Big promises and unrealistic information being provided to customers "in case you buy the house, you can immediately sell it for 15-20k more or increase the rent of current tenants by 150-200 gbp". PLEASE!!!!! Like we fall from Mars.They want you to believe that so you buy the house and get stuck with it while they move on to another one, making quick commission from quantity, NOT quality! It's understandable you are quite busy but not maintaining standards leads to comments like that one and unsatisfied customers. Good luck with that in the long term. Shame.
Buyer
20th Nov 2021 (3 years ago)
C Hacker
Switched on professional service
6th Nov 2021 (3 years ago)
J Evans
As a landlady, I can definitely recommend William H Brown and in particular, Luke Saunders-Osbourne for his professional, calm and fantastic communication throughout the rental process. Nothing is too much trouble and his efficiency made the whole process go very smoothly.
Landlord
20th Oct 2021 (3 years ago)
J Harri
Top quality service, Luke was very fast and responsive to all of my queries.
10th Oct 2021 (3 years ago)
A Yerneni
Contacted WIlliam H Brown after finding a property for rent add on RightMove. From the beginning of the process, everything was very professional. Luke was especially very helpful and patient in guiding and finalising through the rental process. This was my first time renting a house in the UK after a year in halls. Everything went very smoothly. It's almost been a month since I've moved in and so far it has been a wonderful experience. Really appreciate it!
Tenant
30th Sep 2021 (3 years ago)
C WILSON
So far, great service. Sarah has been wonderful and is guiding us through the process. We much appreciate the very personal service and being able to easily speak to a dedicated person on the phone.
19th Aug 2021 (3 years ago)
Anonymous Homeseller
The team at William H Brown were great. They were very responsive to my calls, voicemails and emails. They answered all my questions no matter how trivial and did it all with poise and grace. They sold my house within 5 days of it being on the market (3 business days) it was on the market for half a day and they managed to secure 16 viewings.
Seller
17th Aug 2021 (3 years ago)
Anonymous Homeseller
Mh brown is a reliable agent, they give you support and goid communication
Seller
22nd Jul 2021 (3 years ago)
J Demiri
Excellent work. Amazing staff especially Tiana she is perfect. She helped us to with our new house and it was exactly what we was looking for. She is a lovely person. Thank you very much.
5*
Buyer
3rd Jul 2021 (3 years ago)
K Dika
My all experience was amazing everything was so fast specially TIANA she helped me a lot and she done everything so fast and so professional anything I needed she unswered straight away..5* THANK YOU GUYS...
1st Jul 2021 (3 years ago)
P Grubyi
Wonderful agents! They've found tenats for my house in 3 days! Also sorted all the paperwork for me, including the license. Would definintely continue to work with them.
Landlord
1st Jul 2021 (3 years ago)
S hodgkins
If you are renting out your property out through William H Brown, hopefully you'll be lucky enough to have Tiana Diva managing everything for you. She is incredibly helpful, attentive and responds very quickly to all your emails and queries. An absolute pleasure to deal with.
Landlord
1st Jul 2021 (3 years ago)
K Pemberton
Professional and prompt service. Very friendly, helpful staff.
27th Jun 2021 (3 years ago)
A Pemberton
Amazing service. Lovely staff. Very helpful all the way through.
27th Jun 2021 (3 years ago)
N Ghale
I am endlessly grateful for all the hard work and expertise. Really friendly, helpful and honest team. Highly recommended to friends and family.
8th Jun 2021 (3 years ago)
C buxton
Luke has been a great help with our move everything has gone smoothly and he has been a great help, would recommend this meeting agent to anyone looking for a stress free love, great help all round
25th May 2021 (3 years ago)
J Harrison
Great service and Tiana helped me find the perfect flat and all went through smoothly!
21st May 2021 (3 years ago)
Emma
Tiana has been a gem, helped me through every step of letting my house, even long distance. She is on the ball, always cheerful and positive (even when I was stressing), she couldn't have gone out of her way more to get everything sorted for me, nothing was too much trouble. I trust the management service will run as smoothly.
Thank you Tiana.
Landlord
20th May 2021 (3 years ago)
N First
Great job Luke! Lucky to meet a smart man like you and enjoy your quick and promising assistance in renting my first house in the UK! Always do more than I need and even wait outside the shop to let me find you easily at our first appointment! Thank you Luke and William H Brown!
Tenant
11th May 2021 (3 years ago)
S mazzantini
Tiana was very professional, understanding and kind and made the process of moving quick and easy. We are very grateful to have received her assistance.
16th Mar 2021 (3 years ago)
S Garnett
I got into contact with William H Brown Nottingham after I found a property I was interested in renting in Nottingham on RightMove. After my first call with Tiana she arranged a properly viewing for the next day and after a week of seeing it, I had signed all the paperwork and got the keys. From start to finish the process was smooth, professional and friendly. I couldn't have asked for anything more! Thanks Tiana, and the team at William H Brown Nottingham!
Tenant
8th Mar 2021 (3 years ago)
S pattison
After looking a for somewhere to live over a year we found a bungalow what me and my partner fell in love with Luke help me every step of the way definitely we recommend Luke
9th Feb 2021 (3 years ago)
L Williams
I spoke to the Nottingham team about renting my flat out and within 2 working days they had found me some tenants! Incredible speed ???? Tiana has been great to deal with, stepping me through the rental process and making everything really easy. ????
Landlord
30th Jan 2021 (3 years ago)
P brzezinska
Tiana at William H Browns was amazing best service ever and was so professional she found me a Beautiful propety everything like i wanted and dreamed of within the price range im so greatfull I recommend this agancy and this wonderful women x
Buyer
30th Jan 2021 (3 years ago)
T Braithwaite
We dealt with Tiana, who was very professional and always at hand for any queries throughout the process.
30th Jan 2021 (3 years ago)
P Shaw
Delt with luke Saunders Osborne absolutely brilliant service would recommend him personally for anyone looking to rent top bloke
Tenant
28th Jan 2021 (3 years ago)
R CP
Finding a flat and getting started has been really easy with William H Brown Agents. Luke helped me set everything up online or on the phone, he was very responsive and even sent me videos of properties! I really appreciate that even after moving in, he answered questions and helped me sort out issues I had with the flat!. Thank you!
Tenant
28th Jan 2021 (3 years ago)
C bailey
I used William h brown when looking to rent a flat for me and my girlfriend. I couldn’t thank Luke enough for the hard work and dedication he showed whilst finding a flat that suited our needs best. He was very punctual and organised keeping us up to date on everything happening throughout the whole process making it a very smooth experience.
Tenant
22nd Jan 2021 (3 years ago)
K Deller
I recently used William H Brown to let my apartment. I will definitely be using them again! I have used other estate agents in the past, and I must say none have been as professional and so eager to do what they can to help. I personally dealt with Luke, who was a joy. His get up and go attitude along with how organised he was is excellent, and if you ask him anything he always has the answers, not like previous estate agents, and their famous “I’ll get back to you” for you to then ring them a few days later to remind them.
William H Brown. It’s a 10 from me
Landlord
21st Jan 2021 (3 years ago)
B XD
Luke found me an amazing property to let with a fantastic space to follow up my professional gaming career! Great assistance would recommend!
Landlord
21st Jan 2021 (3 years ago)
O Saunders
All the time through my dealings with this company. Luke has always gone above and beyond. Thank you so much for your help.
21st Jan 2021 (3 years ago)
R Osborne
Excellent service by WH Brown again in the letting of my property and especially Tiana who handled things very professionally and made sure the whole process went smoothly.
Landlord
9th Jan 2021 (4 years ago)
D Archer
Cannot fault the service we've received so far on renting our house out. It's the 1st time we've done this and was quite nervous of the whole process, especially as we were leaving the Country.
Communication was the biggest thing for us and it has been excellent from Tiana! Any time we send and email we get a reply quickly with the information we require. It's been a lot easier than we expected and hope it continues that way.
I would definitely recommend this branch and thanks Danny & Tiana for their continued help and support.
Landlord
4th Jan 2021 (4 years ago)
S sutrave
Excellent work done by William H Brown in finding me a right property to rent. Kudos to Luke to make this happen. His patience, quality and quick response is appreciated ... ????????
Lovely to deal with you :)
Tenant
4th Jan 2021 (4 years ago)
A Wesson
I used William H Brown Nottingham when I was looking to rent a flat. Luke was absolutely brilliant and helped me every single step of the way! He was attentive and professional and did everything in his power to get everything went smoothly! Constant contact and updates which was brilliant! I will definitely be using William H Brown and contacting Luke for future renting/buying! Thankyou so much
Tenant
4th Jan 2021 (4 years ago)
H allsuch
i recently let my property through William H Brown, the whole team Danny, Luke and Tiana were brilliant. Tiana really stood out, she went above and beyond and kept me informed about everything along the way . She is an exception lettings agent and a credit to the team and the company.
Landlord
16th Dec 2020 (4 years ago)
Z Bells
William H brown has been amazing with helping us find our dream home and make sure were happy and comfortable!! I would rate 10 stars but there's only 5 !!! Tiana is a superstar and is so thoughtful and kind and so happy to help!!! Thanks to the team !!
Buyer
24th Nov 2020 (4 years ago)
E Ireland
William H Brown have been fabulous with the sale of our house, and also in supporting in buying our new home even when the properties we're interested in were with another agency. James has been really wonderful, helping calm my nerves and ease my worries along the way. He has been really supportive and informative and it meant a lot to have someone we really trust. Our was house sold subject to contract within a week of it being posted and they have communicated clearly the whole way through. Couldn't recommend them more!
Seller
18th Nov 2020 (4 years ago)
C Dennis
Is there such a thing as a quality estate agent? Having dealt with William H Brown in Nottingham I can now say yes! I have dealt with numerous agents over the years and can count on one hand the ones who I felt were value for money. The business seems to have a very slick operation, and photos and the advert were done quickly and efficiently. A special mention goes to Charlotte, who was superb the whole way through the transaction, always on hand with any questions, and constantly pushed the sale through via solicitors particularly when things got a bit sticky with my buyer! Would highly recommend, Charlotte thank you, William H Brown are lucky to have you!
Seller
9th Oct 2020 (4 years ago)
??r?en
I have recently been with this agency but I have already had a positive impact. Special thanks to Luke who helped my boyfriend and me so much to get us back a rent at another agency he was holding unfairly as we had already finalized the arrangements before the rental arrived. I am really happy and satisfied ????
Tenant
8th Oct 2020 (4 years ago)
P P
As a potential buyer the team at William H Brown (Upper Parliament Street, Nottingham) have been a pleasure to deal with. Charlotte took my enquiry, arranged the viewing and dealt with the subsequent communication in a friendly and professional manner. What impressed me most is that the team show the upmost respect for both the sellers and the buyers – never did I feel pressured or being 'played'. I also spoke with Edward about mortgage options and received some great advice, again without any unnecessary sales pressure.
Unfortunately the property in question was not to be, but I have asked the Willian H Brown team to help me in my property search and I look forward to dealing with them in the future.
Buyer
30th Sep 2020 (4 years ago)
E Inyang
Excellent and wonderful service by William H Brown and especially Luke who was highly professional and helpful. I highly recommend this amazing team.
24th Sep 2020 (4 years ago)
M Steven
Excellent service by William H Brown and in particular Tiana Digva who went above and beyond the call of duty. Would highly recommend them.
23rd Sep 2020 (4 years ago)
K Junaid
Very professional and highly organised team always willing to offer candid advise
15th Sep 2020 (4 years ago)
N Nijjar
Having had contact with most of the estate agents in Nottingham, William H Brown (Charlotte) were by far the most responsive, informative and professional. They are definitely the best. Thank you Charlotte for all your help!
6th Sep 2020 (4 years ago)
K Blair
Tiana was fab! The estate agent was very helpful and professional! Tiana updated me every step of the way, would recommend to friends and family
29th Jul 2020 (4 years ago)
E Rose
Very helpful. Was supervised by lady named Tiana who was so helpful and patient. Good communication and very receptive even during the pandemic. Would recommend to my friends and family
24th Jul 2020 (4 years ago)
L Matthew
My experience with William H Brown was fantastic, thanks to Tiana Digva. She went above and beyond to ensure we had the property sorted, and were able to move in on time. We had a lot of hiccups on our end as tennants, but Tiana constantly chased things up on behalf of us to ensure things ran smoothly. I cannot thank her enough for her efforts, kindess and all round great service.
Tenant
24th Jul 2020 (4 years ago)
A Hassan
Had our house on the market with them for 6 months and never got a buyer, then someone came straight to the house saying they’ve been calling them to try book an appointment but the estate agent isn’t booking it.
Sold our house with a different agency (Haart) within a month and WHbrown said they wanted their share.
Terrible service all round, stay away and save your money and time.
Seller
19th May 2020 (4 years ago)
J Johnson
Superb professionalism from William H Brown. Tiana helped us every step of the way whilst moving in the week before lockdown. The best experience we’ve had from a lettings team!!
Tenant
8th Apr 2020 (4 years ago)
B Gray-Fow
Excellent rental agents with first-rate customer service, both for landlords and tenants. Tiana Digva did a great job, combining a thoroughly professional approach with a pleasant, positive attitude toward all concerned!
12th Mar 2020 (4 years ago)
T Evans
Professional staff. Good knowledge of the areas and very helpful.
18th Feb 2020 (4 years ago)
C Marlow
A big thank you to Luke for his fabulous customer service and help in finding me a suitable
Tenant for my apartment definite 5 star service Luke
Not forgetting Danny and the team for always being there to help with any concerns I may have
Such a professional letting agent
Thank you
Landlord
4th Feb 2020 (4 years ago)
C Marlow
Luke Saunders Osbourne had been Brilliant Thankyou!
4th Feb 2020 (4 years ago)
K Brandreth
From viewing properties to seeing my house purchase through to completion they were fantastic. The staff were always happy to help & went above & beyond what an estate agent should do. Highly recommended & when I come to sell in the future I won’t hesitate in using them.
Buyer
2nd Feb 2020 (4 years ago)
S Kempa
Thank you to Luke Saunders-Osbourne (friendly, helpful and professional throughout) and also to the lovely WH Brown Team for a fabulous customer service. I could not have asked for a better estate agent to organise and help me finding this lovely apartment. Thank you for 5 Star Service.
Tenant
31st Jan 2020 (4 years ago)
J Robinson
Great level of customer service from Luke, friendly, helpful and professional throughout. Superb.
27th Jan 2020 (4 years ago)
K Bhatti
Tiana Digva is a exemplary employee and professional and a credit to her company; thanks Tiana for some great advice!
15th Jan 2020 (4 years ago)
S Barnes
Landlords look no further than this tremendous estate agent! I was with another agent and had Danny value my property and he was extremely professional and very knowledgeable. I had Tiana process my paperwork and she was also so helpful throughout the experience. I fully recommend this agent to all landlords and friends.
Landlord
13th Jan 2020 (5 years ago)
C Breedon
William H Brown is a very good company, I can’t thank them enough for their hard work. An extra thanks to Tiana, she was extremely professional and a joy to work with. Thanks Tiana
13th Jan 2020 (5 years ago)
D Williamson
My experience with William H Brown was great. Great service and very friendly. A huge thanks to Tiana Digva. Always keeping me updated
13th Jan 2020 (5 years ago)
P Landa
Tiana is such a professional and considerate lady. I would highly recommend contacting her for advice about the most suitable clients to match your needs as landlords. A top quality service. Thanks Tiana
Landlord
13th Jan 2020 (5 years ago)
C Taylor
Great estate/letting agent with fabulous customer service. Jared and Tiana went above and beyond to support the sale/rental of my property and kept me well informed with regular updates and quick responses. They were patient and very helpful on areas that I was new to and didn't understand. Would highly recommend - especially Jared and Tiana!
10th Jan 2020 (5 years ago)
L Duffin
Tiana is an amazing lady, she is really good at her job & if it wasn't for Tiana being flexible & letting me have a late night viewing (what with me working full time) it would of been difficult to view. She also contacted me as soon as there was an eligible property suitable for my criteria with me having a dog. Very kind & passionate about her job. Thanks again Tiana xx
10th Jan 2020 (5 years ago)
E Simpson
I've had a really good experience of this letting agent. Tiana was particularly helpful in getting our tenant into the property even during the christmas rush!. Every query that I had was dealt with in a professional manner.
Landlord
6th Jan 2020 (5 years ago)
E Talukder
Very good service people are very friendly
2nd Jan 2020 (5 years ago)
A Hall
Great estate agent to deal with. Not had any problems with the property I am in but whenever I have they are very quick at reacting. Also very helpful and understanding about difficult times in regards to redundancy I have faced. Would recommend.
Tenant
13th Dec 2019 (5 years ago)
K tydeman
Good purchase experience. Jared Evason was highly professional. Thanks you we are very pleased with the new house.
Buyer
24th Oct 2019 (5 years ago)
B Taylor
As a landlord I have used William H Brown’s services on several occasions over the last 6 years and they have always been very helpful and motivated to find suitable tenants for my property. The staff are professional and very approachable. I appreciate all their assistance.
Landlord
23rd Oct 2019 (5 years ago)
G Strauss
Great work by all the team working together - Billy, Jared & Georgia - to market the property, find a buyer and then manage the sales process all the way to completion
I can highly recommend the team @ WHB Notingham City Centre
Seller
27th Sep 2019 (5 years ago)
P Klumpes
Thanks allot for your excellent service, Jo Carr was really helpful and responsive.
4th Sep 2019 (5 years ago)
L S
I recently rented a property through William H Brown and received outstanding customer service from Tiana, from the start of the process to the end she really went out of her way to make sure the move for me and my partner went smoothly. Any queries we had Tiana was extremely helpful and nothing was too much of a trouble. I would highly recommend William h brown and will not hesitate to use them again in the future.
Tenant
31st Aug 2019 (5 years ago)
N Ip
Joanne is a great help managing our property maintenance x always on hand to help and sort any queries for me
Landlord
14th Aug 2019 (5 years ago)
N clarke
I've recently had an amazing experience with WHB,bought a property had it appraised and let within 5 weeks of buying it as informed from the outset,text book lettings from a great team.May i take this opportunity to commend Tiana Digva in her outstanding convicted approach to buisness,if she says she's doing something then its as good as done !! (the way she hangs the phone up is with conviction is confirmation) well done Tiana,
Also the sequence team at spalding for after care management also go above and beyond in particular joanne carr well done jo and thanks
Landlord
13th Aug 2019 (5 years ago)
L Speed
The Lettings Team in the Nottingham office of W H Brown acted quickly and very professionally to find a new tenant for a house that the Club I work voluntarily for had available to rent in West Bridgford. Without exception, all the team were efficient, polite and went the extra mile to meet our requirements. Their advice was invaluable and their fees very competitive. Highly recommended.
Landlord
12th Aug 2019 (5 years ago)
I Younger
Tiana is lovely, friendly and professional all at the same time. If it wasn't for Tiana's help in the process of going through and organizing the paperwork and people to have my house ready to rent out I would have given up and sold it. When I buy another house I'm going straight to her.
Landlord
9th Aug 2019 (5 years ago)
T Banks
Over the past few months I have dealt with practically everyone who works in the branch whilst selling my house. Every contact has been a pleasure, all staff work to an exceptionally high standard and I cannot recommend them highly enough! Thank you to the whole team!
Seller
8th Aug 2019 (5 years ago)
G Folwell
Fantastic service quick turn around and friendly staff
Throughly recommended
8th Aug 2019 (5 years ago)
Siena
This was my second time moving into a property managed by william h brown and they were very efficient and helpful both times. All the documentations needed for me to move in were processed in less than a week and the property was clean and well fixed. I would like to thank Tiana for informing me and updating me through everything I needed to proceed. Highly recommend this place if you are in search for a property to rent :)
Tenant
8th Aug 2019 (5 years ago)
J brown
Thank you so much to luke for helping me and my mum get the house we really wanted! Really appreciate it! Lovely guy too!
Buyer
8th Aug 2019 (5 years ago)
P Rodgers
This review is mainly for Jared Evason: This young man done more in a few months than what Wm. H. Brown had done in the 5 previous years. He has been by my side at all times during the sale and it is totally down to him that the sale will be completed. Thank you Jared.
Seller
8th Aug 2019 (5 years ago)
C Palomino
Tiana, Joanne & Daniel are very good. They provide excellent customer service, they are professional and communicate really well. What a wonderful team. Thank you to everyone!
I would like to add an special thank you to Tiana for making the transition between the exiting tenant and the new one smooth and trouble free. Well done Tiana!!!
Landlord
8th Aug 2019 (5 years ago)
S Tanner
I have recently started renting a property through William H Brown in Nottingham, specifically through Luke. There have been a few hiccups with regards to the landlord of the property, but the team have worked very hard to resolve every single issue in a timely manner. There was one day when Luke was by himself as the others were away, and he was incredibly busy but still managed to solve my problems (he even stayed late to make sure it was done!). No matter what problem I presented them with, they quickly found a solution. I was originally concerned about the application process, but they kept me updated at every stage and ensured that I was happy with everything. Overall, they have delivered exceptional, professional service and I would recommend them to anyone who asked.
Tenant
7th Aug 2019 (5 years ago)
D Pro
I would highly recommend William H Brown. I use the company since 2016 when I lived in Brighton and now when I moved to Nottngham. I am extremely happy always with the services. Very friendly, kind, helpful and the most importantly very professional stuff. You all made my dream reality! James Elven in Brighton’s branch is the best mortgage advisor I had ever, Richard Fentum in Bulwell’s branch and Daniel Hall in Nottngham centre’s branch are just amazing! All the best and thank you very much for everything! Your help is highly appreciated
Katerina Nenova
2nd Aug 2019 (5 years ago)
A Lemkey
Fantastic lettings department overall. Tiana Digva in particular was extremely efficient and professional and she always went the extra mile. Thank you
Landlord
22nd Jul 2019 (5 years ago)
D Flecknoe
Excellent service. I have rented a really lovely property for more than a year, and had extremely prompt and helpful responses from the letting agents every time there has been a problem (which is not often). I have dealt with Joanne Carr, who has been great. Easy admin processes and friendly efficient management services. Highly recommended
Tenant
20th Jun 2019 (5 years ago)
C nkenchor
Best estate agents around, most helpful and willing to listen to their clients and assist them according to their needs. Highly recommended
18th Jun 2019 (5 years ago)
P Grafton
Joanne Carr has been an absolute star in helping manage and coordinate a number of works to my rental house in a very short space of time to get it ready for reletting. She has kept me up-to date throughout and nothing has been too much trouble despite a number of unforeseen issues along the way. Thoroughly recommended.
Landlord
6th Jun 2019 (5 years ago)
I younger
I have never been a landlord before and have had Tiana help me through doing the usual paperwork etc and also explaining things to me that I don't understand. There has been a lot of hurdles (and that's a understatement)as I live overseas at the moment and Tiana has gone out of her way to help with it all. If I didn't have her I think I would have given up and sold the property.
Landlord
31st May 2019 (5 years ago)
J Barrett
Tiana was most helpful throughout the process of finding a new tenant and making sure all paperwork was in order prior to move in
Landlord
20th May 2019 (5 years ago)
T Bees
Very impressed with the lettings team Danny, luke and tianna whom provided a fine service.
16th May 2019 (5 years ago)
S Warmo
We have recently started renting after using William H Brown. We had Luke as our estate agent and he was great. However I would have 5 stars just the only thing that let them down was communication wasn't the best as whenever we called if we was told they would get back to us they never did. However apart from this I would reccomened using them.
Tenant
3rd May 2019 (5 years ago)
J Khatoon
Tiana had been amazing thoughout the letting process. She made everything very easy and achievable for us in a very short period of time. Very efficient, hard working and quick to respond. Overall a great experience and will highly recommend tiana and the william h brown agency.
Tenant
25th Apr 2019 (5 years ago)
S Chen
It was a 5-star review, but I found the service becomes very inefficient after we moved in. I am specifically referring to my agent Luke. Firstly, me and my roommate only got one key from him, it's really inconvenient. The property management company refused to give us a copy of the key fobs, because we are not the landlord. Secondly, Luke didn't give us the bank details to make payment with. I called him 4 times and sent 1 email since last Wednesday, he told me to send it to me by now every time I called him, but I never received it until today after I called him again. But now, I am in 3 days of arrears. I don't understand why did it take so long to just send me some numbers, I think he is the only person who knows. Unfortunately, I think a 5-star review is not appropriate anymore.
I still recommend William H Brown, they got excellent letting support service, I really appreciate their help.
Tenant
23rd Apr 2019 (5 years ago)
T HUGHSON
I have recently let my property through William h brown .
I have to give praise where it’s due . Tiana in the lettings depatrment has been a pleasure to deal with. Professional, commicative and efficient. She kept in touch with me throughout all the stages of the lettings process.
Thank you Tiana, I’ll have no hesitation to let further properties through your agency . You’re a credit to wh brown.
Thank you again for all your help.
Landlord
12th Apr 2019 (5 years ago)
L Hefer
I dealt with Adam Walker-Brown in the purchase of a residential property. Adam is very professional, always turned up to viewings on time, going the extra mile to help you with any enquiries, easy to deal with. Great service - Thank you Adam
Buyer
5th Apr 2019 (5 years ago)
E Spowage
Have to say my dealings with William H Brown have been absolutely brilliant especially with Joanne Carr my property manager I am a tenant and she has been very helpful and very quick to respond and very understanding
Tenant
3rd Apr 2019 (5 years ago)
L Guerrero
We are interested in a flat to rent, we have been fortunate to have the help of Luke. He was always available and has helped us as much as possible in the rental process. It has been a good experience because he is a good worker
2nd Apr 2019 (5 years ago)
S Clark
Can’t fault this agents at all; Jared has been my main point of contact for a purchase and I can’t rate him highly enough. Ollie provided some excellent financial advice and his brokering service is top notch. Overall very satisfied and would highly recommend; the service from these guys is professional, polite, friendly, courteous and they always get back to emails and calls promptly.
Buyer
1st Apr 2019 (5 years ago)
E Valentino
Tiana Digva at WH Brown Nottigham is an amazing negotiator not only did she find me a tennant who paid the whole year up front she also assisted in dealing with post sales issues and didnt give up or pass the responsibility to anyone else and for this reason i would feel happy to recommend Tiana Digva to anyone who needs to Rent or Landlords who need to Let
Landlord
1st Apr 2019 (5 years ago)
K M
After an unexpected need to move urgently I found a new home online which was represented by William H Brown. I am so pleased that it was Luke that was the point person for me during the process of renting the house. He was always in contact and helpful. Made the experience much easier.
Tenant
29th Mar 2019 (5 years ago)
C Breedon
Great Company I would highly recommend Willian h brown and special thanks to Tiana in Lettings very efficient overall excellent work
Thanks
Clare Breedon
Landlord
29th Mar 2019 (5 years ago)
E Wilkinson
Luke is extremely professional and I am very impressed with the service and advice he provided. Thank You.
29th Mar 2019 (5 years ago)
H Law
This is an estate agent with passion to help in exceptional circumstances. The customer services is outstanding especially working with Tiana, Luke and Danny. These are the future of WHB. Good people are scarse to find. They are good. Special thanks to Diana Digva.
Olu Mobaolorunduro
28th Mar 2019 (5 years ago)
Mark
Many thanks to Luke for his hard work and tenacity in helping us through what has been a challenging let. It took a while but he got us there! Many thanks
Landlord
28th Mar 2019 (5 years ago)
Niki
Luke has been an absolute star in helping us through our recent letting. He is extremely hardworking and willing to see the deal through to it's conclusion. Thank you very much :)
Landlord
28th Mar 2019 (5 years ago)
L Barradell
Tiana Digva went above and beyond in getting me the perfect apartment which I can not be more happier about. A very professional young lady.
Debra
Buyer
28th Mar 2019 (5 years ago)
D Musson
Always a quick response to e-mails from Joanne Carr in property management. Can’t fault the service we receive for the management of our property rental - very efficient and helpful.
Landlord
25th Mar 2019 (5 years ago)
A Alshahrani
I always get help when I ask for it. I'd particularly like to recommend Luke Saunders, who handled my property.Lovely person and very professional.
21st Mar 2019 (5 years ago)
M Steel
Very fast responses to any queries.
20th Mar 2019 (5 years ago)
T Wynne
Joanne has been amazing I can’t thank her enough. She went above and beyond. Faultless customer service.
18th Mar 2019 (5 years ago)
D Truman
I contacted Joanne Carr about an urgent issues regarding replacement locks and she escalated this and got it fixed very quickly. Really happy with the service.
15th Mar 2019 (5 years ago)
D Singh
Very impressed on how professional William H Brown came across Luke gave me fantastic advice and guidance in terms of letting my property that boy will go far
Landlord
14th Mar 2019 (5 years ago)
D Summers
The staff was very accomodating and Luke was very efficient in dealing with our move swiftly and professional thanl you
Tenant
14th Mar 2019 (5 years ago)
J Edgerton
Fantastic staff, very helpful, Jo from Sequence especially. She is extremely professional and efficient.
14th Mar 2019 (5 years ago)
S Cotton
Quickly found tenants - within 10 days of meeting Danny we had tenants in! Good job.
Landlord
1st Mar 2019 (5 years ago)
nick8831
I have been with them since the beginning of the year and I can say they are very professional and helpful with their services.
I would definitely recommend William H Brown to all the landlords & tenants. A special thanks to Luke and Danny for their continuous support and quick turnaround.
19th Feb 2019 (5 years ago)
R Churchill
Having never rented before I was slightly nervous, but Luke and Tiana made the process very easy and guided us through the paperwork and were very helpful and made the process smooth and stress free. Thank you
Tenant
4th Feb 2019 (5 years ago)
S Lord
Jared has been a superstar for us in making the house sale relatively easy, always easy to contact, totally on the ball, a pleasure to deal with.
Seller
9th Jan 2019 (6 years ago)
C Mayson
A huge thank you to Tiana Digva for her help in finding our new home so quickly (literally in one day!). She went above and beyond to make sure the process went smoothly and was always available either by phone or e-mail for any questions. Her professionalism and knowledge is fantastic. I highly recommend her and, should the need arise, will definitely request her as my agent again.
Buyer
6th Dec 2018 (6 years ago)
C Daid
We would like to share our experience of the WH Brown Team to encourage potential movers to use their services. Manager Matt, Jared & Georgie could not have done any more to help us. They were not the Estate Agent we used to sell our house but I wish they had been!!! They were involved with the house we bought & without their help we would have become homicidal.....lol. Jared is a fearless young man who will not take no for an answer. He contacted our solicitor on a daily/hourly basis for us & really helped push forward the sale. Georgie is the sweetest girl who is totally trust worthy & can be relied upon to do what she promises. Matt was supportive & extremely helpful even after we moved, sending us information & generally being a good egg.
However we were very disappointed with Kerry, who was supposed to hand over the house to us. It was left up to us to introduce ourselves to her & to say she knew nothing about the property she was handing over to us would be a vast understatement. She was really not interested in us, did not take us for a walk through the house & could not even tell us where the water meter was. Both my partner, son & myself found her uncaring & unhelpful & I would be surprised if Truelove Property knew how badly she had represented them. It’s not enough to tell new homeowners that all the answers are in a bunch of brochures in a drawer in the kitchen. When I asked her how to turn on the fridge/freezer she looked at me as if I had asked the most unreasonable question & waved at the drawer & said the information was in there like I was some sort of half wit. When I explained (through clenched teeth) that there was no plug, it was the only time she got animated enough to phone Truelove & ask for help. They on the other hand reacted very quickly & sent someone straight over to rectify the situation.
We all found Kerry to be rude, uncooperative & surly & would not want her representing us.
We knew more about the house than she did........shame on her.
We were going to give either 3 or 4 stars because of Kerry but that would not have been a true reflection of the outstanding service we received from Matt, Jared & Georgie.
Thanks you three, you did an outstanding job & should be proud of yourselves.
Buyer
5th Dec 2018 (6 years ago)
R Dilks
Such a friendly team over at the Notts Office had multiple viewings with these guys and they never fail to find houses that are what I'm looking for nothing seems too much trouble would give 6* if it was possible!
30th Nov 2018 (6 years ago)
R P
Absolutely amazing service, couldn’t fault William H Brown at all. First time moving out the family home couldn’t have been made any easier. Was offered a same day viewing and the process was incredibly fast and seamless. Luke in particular was an absolute star, nothing is too much trouble for him! Genuinely lovely guy who wants to help and make everything as stress free as possible. He’s an absolute credit to the company, thank you Luke.
Tenant
29th Nov 2018 (6 years ago)
F Anson
Fantastic Service. I was kept well informed and supported throughout the whole process! Thank you! - Lianna
27th Nov 2018 (6 years ago)
D Hanada
A star customer service was given by Danny Luke and Tiana. Extremely professional approach is a priority for WH Brown. Will always come back to them..
23rd Nov 2018 (6 years ago)
A Moise
Very good customer service. Quick and easy to rent with them. Luke was great to take us through all the steps from the viewing to the contract signing. Thanks
Tenant
19th Nov 2018 (6 years ago)
R Foster
Fabulous service by Luke Saunders-Osbourne in the Lettings Department. Extremely helpful gentleman and nothing was ever too much trouble. The staff work together and form a great team which I would thoroughly recommend to anyone wishing to rent or purchase a property through this Estate Agent. Thanks again for all your help.
Landlord
19th Nov 2018 (6 years ago)
CF
Nice work Jared, been a pleasure working with you! This guy is a true professional and knows how to get the job done with a smile and laugh en route
15th Nov 2018 (6 years ago)
B Singh
Jared who has been at the branch for a little amount of time is a legend; I have been having issues with my solicitors with this knowledge and experience has been able to assist me with managing them; he keeps to his word and setting clear expectation. The branch has seen a turn around recently with some new staff and you can tell...much better experience. Jared is one person I can pick up the phone to and if something needs to get done it does keep it up mate!!!
2nd Nov 2018 (6 years ago)
L Ward
Was assisted by Jared Evason during a recent search for a buy to let . His knowledge , professionalism and extreme helpfulness has been second to none resulting in a perfect property being found .Communication from the branch is first class . WOULD NOT HESITATE TO RECOMMEND THIS EXCELLENT AGENT for a superb , stress free and friendly experience . Would DEFINITELY use William H brown again .
Landlord
20th Sep 2018 (6 years ago)
V BQ
Was extremely happy with the service I received recently, nothing was too much trouble, even with all my questions and how fussy I am they still found me my perfect little house. The staff were really helpful and friendly. Highly recommend to anyone looking to move.
17th Aug 2018 (6 years ago)
E Stevens
Coming directly from a different agency and the worst management team in the galaxy, I happened across Joanne Carr, and William H Brown. Although the length of their tenure has been somewhat brief, due to my decision to sell the house, I have been sincerely astounded at both Joanne's and W H Brown's consistently superior care in every aspect of their task. I cannot recommend them more highly, they are simply the best.
Seller
14th Jul 2018 (6 years ago)
Amy
Omar has been amazing, very likeable and friendly and willing to put up with our first time buyer jitters! Would recommend him to anyone looking to get a mortgage.
Buyer
2nd Jul 2018 (6 years ago)
J carr
'Jo- Property Coordinator ----
8th Jun 2018 (6 years ago)
M D
Matthew found us house to rent. Very good and very professional agent. I will tell everybody to use them from now on.
Tenant
7th Jun 2018 (6 years ago)
X Furniss
I would definitely recommend to anyone looking to move to use this agency as they made everything so easy and as stressfree as possible. Not only did Mat give us such great advice before moving and such helpful recommendations but he also continued to answer queries after we had moved, which I thought was very considerate. I am very grateful to him for our new home and the transition we had in getting settled into it.
24th May 2018 (6 years ago)
S Beckwith
Dealt with Matthew Rose who found me the right Tennant within weeks of putting my apartment up for rent. speedy, professional and organised and now the new Tennant is in.Would recommend.
Landlord
23rd May 2018 (6 years ago)
S Roy
Matthew Rose - What can I say?!
The most amazing experience I have had to date when moving into a rental property.
He made the process smooth and pressure free.
Everything was completed in a timely manner as he understood my urgency to get moved in.
Nothing was too much trouble for him and ensured he kept me informed every step of the way.
Professional, knowledgeable and a real credit to the company.
Thanks for making this move simple, easy and trouble free - I wouldn't hesitate to recommend him and your company to others.
Tenant
18th May 2018 (6 years ago)
S Ymates
Very bad estate agent you could ever
Friends
17th May 2018 (6 years ago)
S Price
Amazing staff, so helpful and patient.
14th May 2018 (6 years ago)
A Shoukat
So I was a first time buyer and William h Brown nottingham city centre branch was the one for me. The staff are bubbly with great personalities. Arun was very polite and helpful and Tom was brilliant. Mandy kept me and the husband up-to-date with everything and we've finally have the keys. Me and my husband went to collect the keys and we got a massive congratulations from Arun. Thank you for all the help and support along the way of this buying process. Much appreciated! Me and my little family have now have a house of our own. Thank you once again.
Buyer
25th Apr 2018 (6 years ago)
S kumar
Rebecca Hoy is one of the most efficient, professional and competent estate agents I have come across. She did everything that she could to push my transaction through. She was helpful and updated me on everything. I would recommend her to all my friends and I will definitely use her when I sell my house. Give the girl a promotion or a pay rise!!!!!!!!!!!!
21st Apr 2018 (6 years ago)
J White
I was extremely satisfied with the experience i had from the lettings department.
My move in was quick and easy with no delays and everything was explained to me in detail. I would definitely recommend renting a property through them!
Tenant
20th Apr 2018 (6 years ago)
T Beale
Used the lettings department on a finders arrangement and found Mathew and Danny to be extremely helpful and the whole process passed very smoothly. Would definitely recommend.
Landlord
5th Apr 2018 (6 years ago)
J King
Very happy with the experience from the lettings team.
Both Mathew and Danny were very helpful throughout the move in process.
They found me a tenant in no time at all. They kept me well informed with updates about reference checks, and made sure everything was arranged promptly, to avoid any delay with the move in.
Everything was explained in detail and they always got back to me when I had any queries. 100% professional outfit from start to finish. I would happily recommend them to anyone.
Thanks again for your help guys xx
Landlord
27th Mar 2018 (6 years ago)
C Cooper
I have just sold my first home through William h brown in Nottingham I was really pleased with the service. Mandy kept me updated every step of the way and the sale went through very quickly! I would highly recommend!
Seller
26th Mar 2018 (6 years ago)
G Google
Never ever use these rip off merchants. They got me involved in buying student pods. Worst deal ever. Spin doctors. So don't use them guys if you want to keep your money safe.
Google guide
Colin
7th Mar 2018 (6 years ago)
A Davidson
Great company, really helpful staff. Just recently bought my first house from William H Brown, I dealt with a gentleman called Elliot. He was very helpful, gave me regular updates as I was very new to this. Elliot advised me to use there in house mortgage services and solicitors which I have no complaints with. I would highly recommend! Thank you
Buyer
13th Dec 2017 (7 years ago)
M Ellis
What an absolute pleasure dealing with this company!!
Amazing customer service, kept me updated and a personable friendly service.
They sold my house in 2 weeks and for more than I thought it would achieve!
All the staff in the branch are always smart, make you feel very welcome and are great at communicating at every point.
Mandy was my contact , she was obviously extremely experienced and made everything so stress free! I speak to her most days and the conversation is always polite and informative!
Some estate agents get a bad rep but I would honestly recommend them to anyone thinking of using them! My advice is to look no further!!
Seller
7th Dec 2017 (7 years ago)
A Mrozkiewicz
Shocking service !!!
Would not recommend Nottingham city branch !!!
Poor communications.
Nearly never responded to emails - shockingly expensive compering to other estate agents.
Rude and sarcastic over the phone.
Had the house valued for around 130k by few people.
When it came to sale the buyers valuer from
Bank said my house is only worth 120k , the lowest price I ever got.
So William h brown rang me that the offer won’t be as high because it was only valued for 120k I said to them but every person valuing the house has valued it for much higher.
I said don’t you think it’s a bit weird that their valuer has valued it for much less ?
I mentioned that it always varies depending who you use.
Anyway I had 5 offers on the house and all of them were higher then 120k.
And the lady from William h brown replayed this : “ Yes it could be 100k as well so you should be happy that you getting 120k , are you accepting the new offer or not”
Of course I am not accepting it !!!
Instead in acting in my favour and helping me out - and fighting for my house to be sold in the best price she wanted to agree that we went from the highest offer to the lowest offer.
If you would sell your houses using 2% or 1.5% fee of the total sale of the price then you would fight to sell the house for the highest price but as you have fixed fees for sales you were not bothered what price will be the house sold !!
That’s the Truth !!!
Rude !!! Shocking !!! Unprofessional !!!!
I wouldn’t use u at all if I could - but I had to sell my property ASAP that’s why had to handle with all your unprofessional behaviour.
Didn’t have time to swap estate agents otherwise would do it without any doubt !
Only care about money - customer is not important at all - after sale they didn’t even bother calling and asking how things went only how much I need to pay and when to give the keys to the buyer.
No informations were given of how things will
Actually work and what should I do - luckily
I was in direct contact with the buyer of my house so I didn’t have to speak to them to avoid any disappointment and miss communications.
Told my solicitor they highest fee for sale.
When we agreed a smaller price - couldn’t change that fee for weeks as the branch manager was always unavailable - and every other staff member in that branch knew only about the highest fee not what I agreed with the branch manager - lack of communications !!!
Will never use them again !!!
Recommend staying away from them other people as well !
Seller
25th Nov 2017 (7 years ago)
S Rana
This company entered my property put a forsale sign outside of my house without even meeting with me. It took them 5 days to remove, they never called me once to advise this and the managet is conventionally never available. no one was responsible when i spoke to them. the only reason this was eventually removed is because i said i would remove it and bill them. shocking service.
31st Oct 2017 (7 years ago)
Liz
Awful service. Wouldn't at all recommend for purchasing or selling.
8th Sep 2017 (7 years ago)
A Slepetyte
Rude staff.
15th Jul 2017 (7 years ago)
V Gulabani
Poor service! Never respond and just dont care.
24th Mar 2017 (7 years ago)
A Firsova
They experience has been awful. I rented a property from them and at the beginning of rent the sink in the bathroom broke, the water leakages caused the garage ceiling to break through and damage all the stored goods I had in the garage. When I called them I was told that they will action it straight away (thankfully I had a number of landlord, he came and fixed everything on the same day). Never heard back from agency until two months later they called me saying "we have a report of water leakage, do you need that fixing? " .....two months later...
Not to mention that I moved out of the property two months ago and still haven't received deposit back. Absolutely ridiculous - they don't call back and I'm not given any explanations or dates.
Tenant
7th Feb 2017 (7 years ago)
D Benning
Had an arranged appointment for a house valuation, multiple confirmations and took half day off work for it. The time arrives and they don't turn up, can't get ahold of them either. Don't do business with such a bad company as they won't be in business for very long. Had a friend who was magically able to get one of these agents to value their own house and they underpriced it by only 100k, they also admitted to having no knowledge of the area.
Seller
23rd Jan 2017 (7 years ago)
S Maltby
I contacted this company at there Nottingham office on the 10th Jan 17 asking to arrange a viewing on the following Thursday the 12th to be told we will have to look out our diary and get back to you, OK I said, as she didn't ask for my number I assumed she knew it, we'll no surprise it's now the 20th and I'm still waiting for a call back, far to many company's nowadays have this slapdash attitude towards potential clients and it's just not good enough, I wonder if the director of this company are aware that 3 out of 4 reviews here are Negative feedback? Biggest concern is not getting a call or calls back. Stew Maltby.
20th Jan 2017 (7 years ago)
I Louro
Just avoid at all costs, worst Estate Agents I have ever had to deal with and truly regret giving them the benefit of the doubt at the very beginning when they started to disappoint us. They don't communicate efficiently internally, no good at ringing you back either, so be prepared to chase them 10 times by phone calls and emails whenever you need some clarification or help.
24th Aug 2016 (8 years ago)
R Blissett
Worst estate agents I've ever had to deal with. Took 6 weeks of chasing up WHB for a simple request which we could of done ourselves (which we did in the end). Members of staff denying hearing of the issues we had and no one taking responsibility for anything. They got their fees and didn't care about anything after that. I will be complaining to head office.
28th Jul 2016 (8 years ago)
G Houghton
I have found William H Brown and in partucular Amber and Ryan to be very professional. The team couldn't do enough for me. Arriving promptly on both occasions to do an evaluation and later to take pictures and sign contracts. They are pro-active and are keen to follow up with questions and advice. Keep up the good work. Many thanks.
Seller
25th Jul 2016 (8 years ago)
S Muganiri
Worst estate agency I have ever dealt with ran by a bunch clueless, unprofessional crooks! DO NOT USE THEM THEY WIL TRY AND SCAM YOU!
Annoyed I have to put a one star because they are not even worth it.
5th May 2016 (8 years ago)
John
If it was possible to write this review with no stars, I would have done so! We had arranged a viewing through this agent for Saturday, March 5th. This was confirmed to me by text message. I telephoned them on Thursday, March 3rd to confirm our attendance. On arriving at the property, we were surprised to find the agents board displaying a "sold" sign. However, we spoke to the people there who informed us that it had been sold since the Monday of that week - February 29th. I am sorry to say that this is the second time we have been let down by this agent. The first time was a few months ago when they arrived so late for an accompanied viewing that we had left. I will not buy a property that is being offered by them and I sympathise with any vendor who is trying to sell. The lack of communication and customer care is a disgrace to the industry.
7th Mar 2016 (8 years ago)
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- William H. Brown - Chesterfield 22.67 mi away
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