Moving in was a perfect experiance with harpers. Not a single problem during the tenancy. The property was handed back to almost exact condition as per ineventory. But because we didnt have a professional cleaner in (with invoice) they decided to charge us out of our deposit. Clare who is extreamly rude an abrupt....has no clue on how to speak to customers. She even hung up on me because i was enquiring to were my deposit is. Be very carefull of after your tenancy with this company. They take as much money from you as they can. Still waiting for my deposit 3 weeks later. I would have given 5 stars if it wasnt for Clare and her rude ness. Such as shame.... I spent 3 days cleaning the property. Even the Landlord verbally told me there was only 3 things that still needed Cleaning. Shower screen, minor oven and a mop. Our Landlord was fantasic. He has agreed to pay half its just a shame they rip both parties off at the end of the tenancy. Hopefully, they will fire her and replace with some one more professional who actually cares about their job wants to help. If any one would like to see my check in and check out inventory i would be happy to provide these. I will Edit this if my money reaches my account today and if Clare is displined for her actions.
Would NEVER sell or buy from this business - judgemental business
Debbie and her team were very professional and supportive throughout the transaction. Debbie's expertise at working with the developer and assistance in overcoming any problems along the way ensured that we continued to move forwards to exchange of contracts. Thank you Debbie!
I purchased a property through Lloyd Martin, the rental of which they now manage on my behalf. I have purchased and rented quite a few properties in my life time and I have never known such a high degree of care, professionalism and friendliness. From a rental point of view, their property management is particularly impressive.
They are exceptional and I wholeheartedly recommend both their sales and property management services. You really should not look else where in my opinion and I thank everyone who works their for their assistance to date.