T Mills
Great communications
The office is always staffed during advertised opening times.
Joe Manktelow is focused with attention to detail as Lettings Manager.
Charles Krost responds swiftly to emails as property manager.... Read more
Landlord
3rd Nov 2024 (10 weeks ago)
P Chop
Excellent... Read more
4th Oct 2024 (15 weeks ago)
R Hockett
Very friendly service, nothing is too much trouble for them, feel safe in their hands. Denise is looking after us at the moment and she is wonderful. Recommend.... Read more
17th Sep 2024 (17 weeks ago)
M Morrill
I can't quite find the words to express how grateful I am to Charles Krost. He has helped make our flats not only feel safe again but has put us on the right path to continue maintaining them. Charles has been so supportive & knowledgeable throughout the whole process and in just 4 months we have achieved so much. I am so excited to see how much more we can do! Thank you Charles for making this possible.... Read more
16th Aug 2024 (22 weeks ago)
S Jago
If anyone is looking for a managing agent then don't waste your time looking any further than Charles Krost of Spratt &Son. In the sixteen years I've lived at Marine Court Shoreham Beach Ive had the unfortunate experience of two management agents that I would mark nothing out of five.
We decided to look for a new agent to guide us in, how to get us out of debt, and to put together a plan of work to move us forward.
Thank god we decided to go with Charles and Spratt & Son
In the five months we have being with Charles and Sprat & Son he has done nothing short of a miracle , and you don't need to just take my word for it as all Five of our directors would say the same thing.
If you want to be managed by a professional company and a professional man at the head of the team, then as I said at the start Don't waste your time or money with anyone else as there is no one better.If I could give more than Five stars I would. Trust me it will be the best decision you could make.
Stuart Jago
Director Marine Court... Read more
16th Aug 2024 (22 weeks ago)
D (Loquacious)
Poor communication
They replied to this review a year later with a . Kind of says it all about my previous review ????... Read more
21st Feb 2024 (10 mo. ago)
A yoshida
Very disappointed. No professional advice and support were given. The fee was expensive considering what they provided to us. I'll never go back to them.... Read more
9th Feb 2024 (11 mo. ago)
K Barber
Very Good staf... Read more
31st Aug 2023 (1 year ago)
G Selfe
Seemed a friendly place as are most estate agents, pretty quiet though.... Read more
16th Jun 2022 (2 years ago)
J Lewis
My son rented a flat (his first flat) via Joe and has had many issues, including poor water pressure, leaks, DANGEROUS wiring. All of which have had to be dealt with over several calls to the office. Now that he has moved on they have decided he has to pay fees which were not explained in his contract, did not renew his contract month by month after its initial expiry, thus tying him in again when the contract states otherwise and have now decided he needs to pay for plumbing work for an imaginary blockage in HIS flat when my husband, a plumber has already checked and we KNOW the blockage is lower down in one of the other flats! Since he gave notice, Joe has been unprofessional and difficult to deal with. DO NOT USE THESE PEOPLE!!!!... Read more
Tenant
1st Dec 2021 (3 years ago)
J Samuels
Joe was unfriendly and unhelpful. Rude and opinionated. Didn't even bother to offer alternatives. Uptight! Leigh-Anne was friendly and helpful and said there would be no problem 3 friends renting together. Joe disagreed and made illogical assumptions about our group. Offended and distraught. Clearly they have a clientele that they prefer to acknowledge more favourably.... Read more
Tenant
14th May 2021 (3 years ago)
J Samuels
Joe was unfriendly and unhelpful. Rude and opinionated. Didn't even bother to offer alternatives. Uptight!... Read more
14th May 2021 (3 years ago)
L Eccles
Denise and Joe were very helpful. Friendly, Efficient and Helpful! Thank you... Read more
8th Apr 2021 (3 years ago)
C Dorsett
Man bordering on rude... Read more
24th Oct 2020 (4 years ago)
I Cochrane
Great professional team covering a survey, and both residential and commercial letting.
Nothing too much trouble would thoroughly recommend their services.... Read more
Landlord
2nd Dec 2019 (5 years ago)
M Carrick
Friendly team. Great service that constantly went the extra mile.... Read more
3rd Oct 2019 (5 years ago)
D Cooper
Great Service and good honest advice.... Read more
3rd Oct 2019 (5 years ago)
R Storey
Great team, excellent service. Highly recommend.... Read more
3rd Oct 2019 (5 years ago)
N Watts
Awful service. Really awful... Read more
3rd Oct 2019 (5 years ago)
D Lassman
Great service... Read more
29th Mar 2019 (5 years ago)
D Dickinson
Used Phil in the Commercial department a few times over the years and have always found him honest and honourable unlike a lot of the other local commercial agents in Worthing. Would and do recommend... Read more
Landlord
21st Feb 2019 (5 years ago)
A aLL
Nice )... Read more
5th Jul 2018 (6 years ago)