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- Stephen James - Hornchurch
Stephen James - Hornchurch
Closes at 6:00pm
5A High StreetHornchurch, RM11 1TP
Stephen James - Hornchurch hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Stephen James - Hornchurch does have 86 reviews, with an average score of 4.8/5 If you're looking to sell in Hornchurch, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Douglas Allen - Hornchurch and 100 Key Properties. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:30am - 5:00pm
- Sunday Closed
View all details
Stephen James - Hornchurch Reviews (86)
Have you used this agent?
95%
1%
0%
0%
3%
All (86)
Seller (1)
Buyer (1)
Landlord (10)
Tenant (33)
General (41)
C French
Always finds great tenants quickly.
Landlord
10th Dec 2023 (1 year ago)
V Boppana
I always have an excellent experience with Stephen James Estate Agents personally and professionally. Thank you Stephen James for your service. All the best !!!
7th Dec 2023 (1 year ago)
A Austin
From beginning to end Stephen James gave us invaluable support and advice. Nothing was too much trouble.
2nd Dec 2023 (1 year ago)
C 97
This is a bit of history of the shops and the road, they were built around 1919 as seen from the photo on top of Grey Towers Manor was there from 1876 to 1931 when the Avenue was built. On the Corner from the shop was 2 Guard Houses that was the entrance to the Manor but was demolished in 1967..
27th Nov 2023 (1 year ago)
S ElSheikh
We were so lucky to deal with such a professional, honest and extremely helpful like Mr .Stephen. He goes above and beyond for tenants. He is never be late for anything we need. Highly recommended agency to deal with.
Tenant
6th Oct 2023 (1 year ago)
D Ward
Stephen James is an incredibly helpful professional who truly goes out his way to assist you with property. Highly recommended use his company services you will not be disappointed.
29th Jul 2023 (1 year ago)
D Break
I wanted to take a moment to express my sincere gratitude for the exceptional service I received from your agency during my recent search for a rental property. You were incredibly professional, knowledgeable, and supportive throughout the entire process, and I am so grateful for your help.
From the moment I reached out to your agency, I was impressed by the prompt and attentive response I received. Your took the time to listen to my needs and preferences, and worked tirelessly to find the perfect rental property for me. You were patient, informative, and always available to answer any questions I had along the way.
Thanks to your agency, I am now happily settled in a comfortable and secure home that meets all of my needs. I could not have found this property without your expert guidance and support, and I am so grateful for everything you have done for me.
Overall, I would highly recommend your agency to anyone in need of reliable and professional letting services. Your team truly goes above and beyond to ensure that your clients are well taken care of, and I am so glad that I had the opportunity to work with you.
Thank you again for everything you have done for me. Your service is truly exceptional, and I wish you all the best in your future endeavors.
Tenant
26th Jun 2023 (1 year ago)
O Littlechild
Stephen is great. Always goes beyond expectations and is so friendly and helpful. We have been renting with him for over 11 years.
Tenant
23rd Jun 2023 (1 year ago)
P Pryce
Stephen James Estate Agents has provided the best service and support. You can have peace of mind with Stephen James Estate Agents.
20th Jun 2023 (1 year ago)
M Fox
Been with Stephen for my 3rd year recently renewing my tenancy with stephen James Estate agents .
Great person to deal with , unlike other agency’s Stephen gives you a one to one service and can’t do enough for you .
Great communication and sorts out any arising issues within a good timeframe .
I feel he Works for the customer/tenant as well as his clients and makes you feel confident with finding amicable resolution .
I Recommend this letting agency over the competitors in the local area .
Tenant
14th Jun 2023 (1 year ago)
A radhavinodbal
From the moment I started my tenancy, they have consistently provided exceptional service and exceeded my expectations in every way.
First and foremost, their communication has been outstanding. They promptly respond to my inquiries and are always available to address any concerns or issues that arise. Whether it's through phone calls, emails, or in-person meetings, their team is professional, friendly, and attentive.
Moreover, they have demonstrated a high level of expertise and knowledge in the rental market. They guided me through the entire process of finding and securing a property, ensuring that I was well-informed and comfortable with my decision. Their attention to detail in the paperwork and legal aspects was impressive, giving me confidence and peace of mind.
Maintenance and repairs have also been handled efficiently. Whenever there has been a maintenance issue, they have promptly dispatched skilled professionals to resolve the problem, ensuring that my living conditions are always well-maintained and comfortable.
In addition, their transparency and fairness in handling financial matters have been commendable. They have been consistently clear and accurate with rent payments, fees, and any financial transactions. I appreciate their professionalism and integrity in this regard.
Overall, my experience with my letting agency has been incredibly positive. Their commitment to customer satisfaction, excellent communication, expertise, and fairness sets them apart. I highly recommend their services to anyone in search of a reliable and trustworthy letting agency.
Tenant
2nd Jun 2023 (1 year ago)
N Ast
Stephen James dealt with the property I'm renting in westcliff
Everything was smooth consistent and professional ,
Made my life a lot easier and stress-free
Would highly recommend this company
Neil Astbury
Tenant
24th Mar 2023 (1 year ago)
D Mullaji
Stephen is highly professional, very kind, helpful and honest. He goes above and beyond to solve any issues with the property. When needed to contact Stephen we have always received a quick response. I would highly recommend Stephen James Estate Agents.
1st Mar 2023 (1 year ago)
A Cody
Proper, honest, trustworthy old-school estate agent, a real diamond: You won't find better, they don't make them like this anymore.
11th Feb 2023 (1 year ago)
C Green
I would highly recommend Stephen James Estate Agents. We have been with Stephen for 9 years. He is always professional, honest and extremely helpful and goes above and beyond for tenants. He makes sure any issues are dealt with promptly and resolved to a high standard. When we have needed to contact Stephen we have always received a quick response. He has been absolutely brilliant and will definitely use him when looking to buy. Thanks Stephen Scott and Clare
Tenant
13th Jan 2023 (2 years ago)
T O'Brien
Stephen is a great agent and a great person as well. Very professional and prompt, I would recommend if you’re looking to rent to try Stephen first!
Tenant
3rd Jan 2023 (2 years ago)
P Palmer
This review is for all renters out there .If you can have a look on Stephen James for accommodation. I have been with them for over 6 years now and I can't give them a better review they work very professionally and if you are a good tenant you will have no problems at all. I am giving this
company 6 ????
Paul Palmer
Tenant
22nd Dec 2022 (2 years ago)
Z Payne
Stephen has been a great help since moving in. He has promptly helped me with any issues I’ve had and managed to get them solved in a timely manner. :)
Tenant
21st Dec 2022 (2 years ago)
S Stavri
I have been with Stephen James for about 6 years and he has always responded quickly to any queries or emergency's that I have had. He is polite and professional and always keeps me updated and informed.
16th Oct 2022 (2 years ago)
M King
Great service, took great care that everything was done correctly and went above and beyond to make sure that I was happy. I highly recommend Stephen to all clients!
25th Sep 2022 (2 years ago)
J Burt
Stephen was first class in handling my family’s move into our new home I cannot recommend him enough he treats everyone’s position differently, bespoke, and takes time out to get to know you personally. Thanks again Stephen James ! John & Toni
12th Aug 2022 (2 years ago)
J Nicoll
I've been a tenant with Stephen James for nearly 10 years! He's been absolutely brilliant. Will definitely use him when I'm looking for a mortgage.
Tenant
11th Aug 2022 (2 years ago)
T Network
My dealing as a tenant with Stephen has always been professional and I have always found Stephen to be extremely helpful, and on the few occasions I needed to contact him he was very responsive, and he will go above and beyond to get any issues resolved.
Tenant
4th Aug 2022 (2 years ago)
S Wright
Stephen is a real gent! I have had the most relaxed experience renting with Stephen James. He really does put his tenants needs first and will always find a solution to support any problems you may have. I feel like I can raise any questions without feeling uncomfortable and Stephen will always respond. ????
Tenant
4th Aug 2022 (2 years ago)
J Havercroft
I would 100% recommend Stephen James , he always goes above and beyond for you to get the right tenants and is always super friendly and honest. Thank you , Stephen! Sarah & Charlie Croton
28th Jul 2022 (2 years ago)
L Browning
Excellent service from start to finish, very professional and polite, would highly recommend, thanks again Stephen
18th Jul 2022 (2 years ago)
E Briscoe
An absolute DIAMOND!!, it's rare to find Sales Professionals with integrity these day and Stephen James is the very definition of the word. From my first Interaction with him at viewing stage (I was running late due to train delays) he waited patiently, even picked me up from the station, drove me to show me the available properties and dropped me back to the station. The viewings were professional and unpressured, it was clear he was trying find the right candidate for properties for longevity purposes rather than just rushing to fill properties to get commission. During the application process he was amazing, until I passed referencing and on to move in day. He couldn’t have been more helpful, he went over and above in every possible way and continues to do so to this day and you’ll struggle to find a tradesman in the area that doesn’t know and speak highly of him. He’s truly a gem to this community!! a stressful process like moving house is made easier with an agent and a property manager like Stephen.
15th Jun 2022 (2 years ago)
E Murphy
Stephen has been a great estate agent! From the very beginning of enquiring about a property to moving in he has always been available for any questions and has always kept me up to date with information. Even after moving in he kept in touch to answer any questions I had. I 100% recommend Stephen James. One of the few genuine estate agents left in the area.
5th Jun 2022 (2 years ago)
V V
My experience searching for a rental property in Haroldwood / Hornchurch has been very convenient with Stephen James. He personally interacts very well and showed up at the property even after moving in to check and see if everything is fine. A very helpful person and a nice human interaction with him in this world of auto generated messages and emails.
Tenant
18th May 2022 (2 years ago)
C hutch
Would highly recommend Stephen James, he has been really helpful with our move! He has been quick to solve any problems we have had and has made sure we are settled and happy in our new home.
Tenant
15th May 2022 (2 years ago)
M Wright
Amazing business! Amazing customer support. If your looking for someone to look after you and your property Stephen James is the place to go. Couldn’t recommend enough!!
Landlord
26th Mar 2022 (2 years ago)
Anonymous Tenant
I have living my this properly since 2008, and Stephen James letting the best agent. Any issue with the properly gets fixed immediately. I couldn’t complaint. The director of the company is very professional including their staff members. Highly recommended for both tenants looking for place to live, landlords looking to rent out their property and individual selling their property.
Tenant
26th Feb 2022 (2 years ago)
L Osborne
Very friendly and communicative agent! Has helped every step of the way and been very quick. Would highly recommend!
24th Feb 2022 (2 years ago)
S Hobley
The boiler died on me last Saturday and the service from Stephen James has been nothing but professional. I had a new boiler installed today by 2 guys that were both professional and courteous. They done a really good job and cleaned away everything like they had never been there. I'm over the moon with the service I receive from Stephen James and the services they provide. Would definitely recommend them.
20th Jan 2022 (2 years ago)
B Cambridge
We rented for the past four years with Stephen James with no issues. Stephen is responsive, quick to sort problems and always professional and was helpful when it came to moving out. Thank you!
Tenant
2nd Nov 2021 (3 years ago)
B B
It took 2.5 weeks to get in touch with them - not answering the phone and not returning phone call or answering emails. Pleasant when phone call finally answered, but too late to be of use.
20th Oct 2021 (3 years ago)
R Higgins
Very Professional service, informative, extremely helpful best Agents in Hornchurch, goes above and beyond to give the personal touch which is sadly lacking with others in the same field.
28th Sep 2021 (3 years ago)
Anonymous Tenant
Stephen couldn’t have been more helpful and worked extremely hard to secure the property for us. He is professional, knowledgeable and such a lovely, friendly guy. We would have no hesitation in recommending Stephen to others.
Tenant
21st Sep 2021 (3 years ago)
M Solomon
Over the years Stephen has confidently assisted me, my family, and numerous friends with lettings, sales, and any other property related queries we’ve had.
He has an office in Hornchurch, where he’s been welcoming clients old and new since the early 1990’s. You’ll be hard pushed to find a more caring, honest, and conscientious agent.
3rd Sep 2021 (3 years ago)
J Kirwan
Steve was great.....any issues I had he was there straight away very nice man to boot really looked after me.
2nd Sep 2021 (3 years ago)
D Shoker
From start to finish, Stephen was nothing short of a miracle worker. We were in a tricky situation and needed somewhere quickly. Stephen saw to it that we were in the property in little over a week. Very friendly and caring service - highly recommended.
Tenant
27th Jul 2021 (3 years ago)
E Barrell
Extremely professional and a good one-to-one service.
26th Jul 2021 (3 years ago)
S Rush
Professional, courteous and reliable. Has introduced several tenants for my rented property over 7 years . He always exceeds my expectations. Very knowledgeable, fair and compassionate. Can not speak more highly. Would never hesitate to recommend.
Landlord
19th Jun 2021 (3 years ago)
H Velikova
I spoke to who I assume was Stephen, as wanted to ask details regarding a rental property. I found him being rude, arrogant and frankly a bit condescending. He wasn’t listening to what I was saying and the conversation lasted no more than couple of minutes as he sounded like he just wanted to put the phone down.
Lacking basic people skills, I wouldn’t want to have to talk to him again.
18th Jun 2021 (3 years ago)
J Jolly
A pleasure to deal with Stephen James, always professional, I would not hesitate to recommend.
11th Jun 2021 (3 years ago)
M Esat
Stephen James helped us buy our first home last week, and was a vital asset from the very first minute to the last. Unlike several estate agents that we had dealt with in the past few months, Stephen was transparent and supportive throughout the whole process. We were in regular contact and received updates and courtesy calls on an almost fortnightly basis. Very professional, highly recommend!
Buyer
29th Apr 2021 (3 years ago)
S barrett
We would highly recommend Stephen who made a very sensitive time for our family much easier to bear. He went above and beyond to ensure the smooth sale of our family home. He is professional, courteous and always there to answer our queries. We appreciated his regular updates and attention to detail.
Seller
27th Apr 2021 (3 years ago)
H Rayat
Professional person to work with from start to end.
19th Apr 2021 (3 years ago)
H Thomas
Stephen is a professional, hard working and courteous person. I have worked with him over a number of years and he gladly goes the extra mile to look after his landlords and tenants. Highly recommended.
Landlord
13th Apr 2021 (3 years ago)
A Galati
Stephen is very responsive, friendly and helpful. He assisted me with a leak in the property at 11.30pm one evening! He was here within 15 mins of me making the call. Nothing is ever too much for Stephen, he will go above and beyond.
Tenant
16th Mar 2021 (3 years ago)
H Clare
My experience with Stephen James has been stress free and easy. Stephen went above and beyond to make sure the process went smoothly. He was easy to contact and nothing was too much trouble. He listened to my preferences and kept me informed with any progress or changes. It’s honestly the best estate agents I’ve ever used
9th Mar 2021 (3 years ago)
E Sullivan
In my many years of renting in London, Stephen has been by far the best estate agent that I have had the pleasure of working with. He is professional, friendly and reliable. He is also extremely prompt when responding to any issues within the residential property.
Tenant
4th Mar 2021 (3 years ago)
A gupta
I always have an excellent experience with Stephen James Estate Agents. Over the last ten years, they have been very helpful, thorough and efficient.
26th Feb 2021 (3 years ago)
P Kirk
Honest property description, great communication - reliable and helpful. Many thanks
10th Feb 2021 (3 years ago)
S Gray
It is rare these days to deal with companies that stick to what they promise and are reliable so thank you Stephen on both counts. Not only honest and reliable but efficient and professional always. We rented a property for over 20 years and in all that time your service was top drawer. We had very few problems in those 20 years but whatever problems occurred you went the extra mile to resolve them as quickly as possible with no fuss, couldn’t have asked for more. Backed up by brilliant value It has been a pleasure and I would recommend your company to anyone looking to rent or buy. Thank you very much
Tenant
1st Feb 2021 (3 years ago)
M Goncalves
Stephen has been brilliant in my time I rented a property from his estate agency. Even came out on a Sunday to complete check out. Thanks for everything.
Tenant
20th Jan 2021 (3 years ago)
L Richards
Massive thank you to Stephen, such a great Estate Agent! Always quick to answer questions and he will help you in any way he can and will go above and beyond.
It's been a pleasure dealing with him over the past 2 years of letting one of his properties.
Cannot recommend enough!
Thank you very much once again Stephen for everything!
Landlord
29th Nov 2020 (4 years ago)
J bose
Stephen helped me secure a wonderful flat and when I checked out He processed my deposit return the next day! He is a great guy and will always work hard to get what you need!
Tenant
17th Oct 2020 (4 years ago)
I Cawdron
Organising valuations for probate is a horrible task to perform when you are grieving, but in the middle of a pandemic it is near on impossible... unless you call Stephen.
Stephen James were the only company that understood the situation and showed real compassion and decency... they asked for nothing in return and made sure they gave us all the help we needed with the valuations, where no other company cared. A genuine company, which is a very rare commodity these days.
I have never written a review before and may never write another review... unless it matters like this one does.
Thanks Stephen
6th Sep 2020 (4 years ago)
A Godfrey
Coming from a tradesmans point of view, Stephen James is the most professional company that I've ever worked for. To be paid the same day I've sent an invoice says it all for me. Professional and Honest. 5 stars from me
26th Aug 2020 (4 years ago)
B Kult
This guy knows nothing about selling houses and is very rude and unprofessional
He does not trust any paperwork you show him and always thinks negative
Jealousy at the finest level from Stephen
14th Aug 2020 (4 years ago)
M Marler
Stephen James helped us to rent a lovely property and very quickly too.
They were professional and helpful all the way through, even received a complimentary bottle of wine and chocolates as a house warming gift,!
Tenant
7th Jun 2020 (4 years ago)
J Cole
Really happy with the help and service i got when dealing with Stephen james. Kind and freindly and get things sorted right away. Couldnt help more, nothing was to much trouble.
5th Jun 2020 (4 years ago)
T Gearing
Cannot fault Stephen's service. He has managed our property efficiently for several years and I would recommend him.
Landlord
29th May 2020 (4 years ago)
S Solicitors
We have had a business relationship with Stephen James for many years and cannot fault his service. He always puts the clients first and is willing to go the extra mile to keep his clients happy.
29th May 2020 (4 years ago)
S Reeves
Highly professional and excellent agency. Stephen is a wonderful person and goes above and beyond to help all his tenants. Would highly recommend him to everyone. Thankyou for absolutely everything Stephen and all the best to you.
Tenant
3rd Mar 2020 (4 years ago)
P palmer
Amazing service by stephen james reported my boiler not working at 10.45 today it is now 2.05 and the boiler is now fixed with new mother board .... i taught a couple of days without heating and hot water but no a couple of hours amazing been a tenant for 3 years with this company and would highly recommend them if looking for a great estate agent Thank you Steven James...Paul Palmer Tennet
Tenant
3rd Mar 2020 (4 years ago)
T Clark
An excellent service. Stephen is very attentive but does not come a cross as pushy. He also does his best to only recommend properties that fir your needs and gives a very personal service. Excellent local knowledge, I would fully recommend using him to find your next home.
27th Feb 2020 (4 years ago)
R Ayyavu
Fantastic service and lovely person I have ever seen such a wonderful person like Steve in my tenant experience.. he is providing such a extended and very professional service in the letting business. I strongly recommend him. :) god bless you steve and all the very best for your future endeavours.
Tenant
24th Feb 2020 (4 years ago)
J Leone
I would recommend this estate agent, good service and great value!
21st Dec 2019 (5 years ago)
M lack
First Class highly professional and attentive service. I would thoroughly recommend Stephen James over any other agent. Stephen a massive ‘thank you’ for assisting us and also the tenants in the letting of our property.
Stephen goes the extra mile and beyond to offer and deliver the very best service out there.
Landlord
15th Dec 2019 (5 years ago)
S Cebotari
We were looking for a flat in Hornchurch, around two months. The day when we came to the Stephen James agency... in just 5 minutes Stephen understood what we wanted, in less than 20 minutes we saw the flat and reserved. In a few days we received the keys!!!
Stephen was incredibly caring and professional! Very friendly and helpful!
Best residential and commercial estate agent in Havering!
Would 100% recommend! If we could give more stars , we would!
Svetlana & Vitalie
Tenant
7th Dec 2019 (5 years ago)
M Koper
Stephen James Estate Agents were the commercial agents who were acting on behalf of the landlord when my firm took office space at Essex House in Upminster. The process was efficient and Stephen James was friendly and very knowledgeable about the property.
Landlord
12th Nov 2019 (5 years ago)
A vijay
Probably one of the best and quickest service i have ever seen. would definitely recommend. Stephen is professional & friendly and sorted out my accommodation (found a fantastic house) under a week.
Tenant
3rd Nov 2019 (5 years ago)
L Leone
Great company to deal with. Handled my residential and commercial property assets very well. Thank you.
Landlord
9th Oct 2019 (5 years ago)
S Pushkarna
It was an excellent experience dealing with Stephen. Very friendly and helpful. Right from viewing to leasing, support through the tenancy period and finally moving out.. it was all a breeze. Highly recommended ????????????????
Tenant
28th Sep 2019 (5 years ago)
B Manning
Reliable and proactive property agent who delivers results.Great customer service with straightforward advice. Best residential and commercial estate agent in Havering! Wouldn't hesitate to recommend!
13th Sep 2019 (5 years ago)
S Rynne
Stephen James is a very generous person that will go out of his way to help anybody. I have thoroughly enjoyed working for him and would recommend his business to anyone looking for a property!
13th Sep 2019 (5 years ago)
L Richards
I am a renter from Stephen James and always goes above and beyond to help - If I could give 10 stars I would! (Even coming to check something for me on Sunday night after just getting back from Holiday) I cannot give enough praise! Would 100% recommend, you are in good hands! :)
Tenant
12th Aug 2019 (5 years ago)
C Burns
Excellent estate agents. Very friendly and helpful. I would definitely recommend Stephen James.
15th Jun 2019 (5 years ago)
T Miller
Thanks so much Stephen for your excellent service in letting our home, your professionalism, caring approach and enthusiasm makes dealing with you and your company an absolute pleasure. We are so pleased that you have found such lovely tenants and we know they will be very happy there, as we were.
If anyone is thinking about renting or selling their house Stephen James Hornchurch is the only choice if you want absolute assurance, honesty and a fantastic understanding and depth of knowledge of Havering and the wider areas, so pleased we chose you Stephen.
Thanks again Stephen James Hornchurch from Debbie and Tim.
Landlord
6th Apr 2019 (5 years ago)
N Mumby
Stephen James ... what can I say , such a lovely man, efficient, caring and professional on every level. On viewing our property he was informative and enthusiastic and very respectful of the property owner which was nice to experience. The checks where more than thorough and he was very responsive throughout the process. On moving in he exceeded his job description and mowed the lawns, provided us with cava, chocolates and crisps. Very friendly, happy to inform us of the area in detail and go through all requirements with a fine tooth comb. If I owned a property I would be more than happy to let him manage it. A great estate agent would highly recommend this agency for all housing needs. Thank you Stephen
Tenant
1st Apr 2019 (5 years ago)
V Rich
Absolutely excellent service ???? I am very happy with my choice working with Stephen James agency. All paper work was done carefully and on time, all things were explained to me properly which is an important thing in our days.
Thank you.
9th Feb 2019 (5 years ago)
S Donovan
A lovely agency , very professional .excellent service
Thank. You
29th Nov 2018 (6 years ago)
C Terry
Really nice people. Very helpful.
11th Aug 2018 (6 years ago)
F Neyerlin
Great local property knowledge , good communication and professional service. Thoroughly recommended for lettings and sales!
26th Jun 2018 (6 years ago)
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