S Khwaja
Had a great experience with Hilbery Chaplin of Hornchurch. I sold my property with them and also purchased one they managed in October 2024. They were always soo helpful and friendly. Big thank you to Phil and both Kellies for their help throughout the whole process.... Read more
Seller
23rd Oct 2024 (13 weeks ago)
S coulson
I would like to extend a big thankyou to Phil Day, Kelly, and all the staff at the the Hilbery Chaplin office in Hornchurch, they dealt with the sale of a property owned by my late aunt and uncle, the whole process was dealt with in a professional but caring manner, i would recommend them to anybody... Read more
Seller
12th Feb 2024 (11 mo. ago)
K Makarewicz
I have had the pleasure of working as a recommended mortgage broker with Hilbery Chaplin for some time now, and I can confidently say that it has been an exceptional experience. The team at Hilbery Chaplin embodies professionalism, dedication, and a genuine commitment to excellence in every aspect of their work.
One of the aspects that sets Hilbery Chaplin apart is their unwavering focus on client satisfaction. They go above and beyond to understand the needs of their clients and work tirelessly to find the best solutions. As a mortgage broker, I have witnessed the positive impact this approach has on client relationships and overall satisfaction.
As a mortgage broker, I appreciate how they seamlessly integrate all services into the home buying process, ensuring a smooth and streamlined experience for our mutual clients. Their proactive approach to communication and attention to detail make every transaction a pleasure to be a part of.
Additionally, Hilbery Chaplin values transparency and integrity in all their dealings. They maintain open lines of communication with both clients and partners, fostering trust and creating a positive working environment.
Overall, partnering with Hilbery Chaplin has been an enriching experience. Their professionalism, dedication to client satisfaction, and collaborative approach make them a top choice for anyone in need of estate agency services.
I look forward to continuing our successful partnership and helping more clients achieve their homeownership dreams with Hilbery Chaplin. Thank you Phil, Kellie, Kelly and Neil.
Kasia, Clear View Mortgage... Read more
9th Feb 2024 (11 mo. ago)
G Mahoney
We marketed our property with HC in 2023 after being recommended them by a relative. Our family have a long-standing relationship with HC and hope this continues due to the excellent customer care they have provided to us. We would not hesitate using them again and will continue to recommend them. Special thanks to Kelly Workman & Phil Day who have been very informative and supportive throughout our selling process.... Read more
Seller
9th Feb 2024 (11 mo. ago)
J Jabou
Phil and Kelly were fantastic! Sold my house quickly and without any problems, went above and beyond, even came to my rescue when I locked myself out! Highly recommend using their services over other local agents!! Worth every penny!... Read more
Seller
22nd Jan 2024 (11 mo. ago)
Excellent team, professional and a pleasure to work with.... Read more
Seller
25th Aug 2023 (1 year ago)
R Malan
Superb customer service from all of the team. A big thank you to Phil for getting our deal over the finishing line.... Read more
8th Aug 2023 (1 year ago)
W Polley
Five stars fantastic service would highly recommend thanks to phill and everyone... Read more
14th Jul 2023 (1 year ago)
I Butt
Everyone in the team were very helpful... Read more
6th Jul 2023 (1 year ago)
T White
A BIG THANK YOU TO PHIL AND THE TEAM AT HILBERY CHAPLIN HORNCHURCH.
EXCELLENT CUSTOMER SERVICE
PROFESSIONAL RIGHT FROM THE START TO THE FINISH ON COMPLETION.
THEY ARE A CREDIT TO HILBERY CHAPLIN LTD
THANK YOU FOR SELLING THE PROPERTY IN MAWNEY RD ROMFORD.
ANYONE LOOKING TO SELL OR BUY, EITHER LETTING I TRULY RECOMMEND THIS COMPANY. THEY ARE OUTSTANDING AND PROFESSIONAL.... Read more
Seller
30th Aug 2022 (2 years ago)
U Datta
Brilliant service throughout the transaction... Read more
19th Aug 2022 (2 years ago)
mnnishat
The team at Hilbery Chaplin (hornchurch) have been absolutely wonderful, especially Phil he is extremely professional, always answering calls taking time to help with queries. In my experience this team are genuine and the best agents compared with our experience of other agents.... Read more
18th Aug 2022 (2 years ago)
I (Imran)
I just purchased the property through Hilbery Chaplin . They helped me a lot throughout the process even after there was a undue delay from my solicitor. Still they remained very calm and helped me deal with my solicitors. I can highly recommend hilbery Chaplin. Specially Anthoney and Phil are just proper professionals . Thank you so much .... Read more
Buyer
9th Apr 2022 (2 years ago)
Good service for house sale . Polite and courteous , respectful of property and sellers wishes . Managed viewings in a timely manner . Would fully recommend ... Read more
Seller
30th Mar 2022 (2 years ago)
Y Besen
Great staff & experience.... Read more
1st Aug 2021 (3 years ago)
S Head
Viewed online for area pricing... Read more
17th Feb 2021 (3 years ago)
Having to deal with all of our parents deaths within the space of 6 weeks this year, it was with some trepidation and cynicism that we entered into the process of selling the Hornchurch house this Summer.
Phil at Hilberry Chaplin was the third agent to visit and rose above the other contenders with his no nonsense well balanced and experienced approach.
All the details, photographs etc. were taken care of and after a little back and forth proofing the listing for rightmove we were set to launch.
Everything went according to Phil's advice, we achieved plenty of offers and a selling price well above expectations within a couple of weeks. Viewings were carried out in our absence and their staff proved to be trustworthy. Currently we are in the process of completing.... Read more
Seller
12th Nov 2020 (4 years ago)
We chose Hilbery Chaplin based on our interaction with Phil, who made the initial valuation. He can across as level headed and trustworthy, which was the attributes we were looking for. Subsequent contact with Carol and other team members reinforced our decision.... Read more
Seller
11th Nov 2020 (4 years ago)
A B
My parents used this joke of an agency to sell their house. Did nothing untill they handed in their notice after receiving barely any arranged visits over 10 weeks.. 1 day before the contract ceased they amazingly found someone.. no memorandum of sales was issued and the agent led them on for 2 months. After this the agency kept attending the house and even sent around the buyer who they were waiting on weeks on weeks to try and strong arm them into a sale. Parents ended up going with another agency (who they got an offer within 4 days) and they said that they wouldn't be stung with 2 lots of agency fees when clearly there are in contract.. do not touch or you will regret. I welcome a response from them...... Read more
Seller
28th Oct 2020 (4 years ago)
L Davey
Dated office... Read more
22nd Sep 2020 (4 years ago)
S Chinnery
Very helpful and friendly... Read more
19th Sep 2020 (4 years ago)
N Weiner
These guys are always so helpful... Read more
29th Jul 2020 (4 years ago)
P Lewis
Phil was responsive,personal and very professional throughout If I was selling a property I wouldn’t hesitate to use this Agent
Highly recommended
Peter Lewis... Read more
20th Mar 2020 (4 years ago)
B Murphy
I was introduced to the Hornchurch team when my wife and I where interested in purchasing a property that they had advertised. From the first moment to the last they where an absolute pleasure to deal with. I will be recommending them to anybody that will listen to me. Once again thanks a million for all your help and all the best for the future.
Barry and Andreina... Read more
Buyer
16th Mar 2020 (4 years ago)
S Parker
We have used Hilbery Chaplin several times over the years and wound be the first port of call every time. Constant professionalism and friendly . Thorough ,thoughtful and nothing is too much trouble. They truly deserve the 5 stars we have given them. Well done and thank you Hilbery Chaplin.... Read more
13th Mar 2020 (4 years ago)
Everyone has been so helpful from day one. Phil and his team at Hornchurch are a excellent .... Read more
Seller
8th Dec 2018 (6 years ago)
R Babikar
Hilbrey Chaplin, has the best employers, and the best service a company could provide. they are very helpful and made it very easy for us. I really recommend them for any one want a reliable excellent service.... Read more
5th Jan 2017 (8 years ago)
D Scuba
We moved house in June and I cannot recommend Hilbery Chaplin highly enough. We have used different agents in the past but our experience with Hilbery Chaplin means we will only be using them in the future. They were professional, informative and very clearly had our interests at heart. We had a very stressful few days trying to exchange and Ellie at Hilbery Chaplin was brilliant, she helped us keep calm during some very tense moments and kept us updated and informed as soon as she had any piece of information, we never had to chase anyone. She really worked in our best interest. We would recommend Hilbery Chaplin to all of our family and friends.
Mr and Mrs Betts... Read more
4th Aug 2016 (8 years ago)
A Homes
In March we completed the purchase a property through Hilbery Chaplin in what turned out to be a very long, drawn-out transaction. It would have been easy for us to have become frustrated by the delays & to have walked away but the courteous, open and friendly nature of the team in Hornchurch meant we persevered. Many agents who are just chasing a fee would have given up on the transaction. To their credit, Andy and his team did not. They did an excellent job for their client, the vendor, and we will happily use their services if we are in the position to do so in future.... Read more
Buyer
13th Jun 2016 (8 years ago)
A Sharma
We purchased a property with Hilbery Chaplin Hornchurch in July 2015. I must say that Neil was great and helped us secure the property.... Read more
Buyer
7th Dec 2015 (9 years ago)