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Estate Agents in Hailsham
Stevens & Carter - Hailsham

Stevens & Carter - Hailsham

4.6

67 reviews

Opens tomorrow at 9:00am

47 High Street, Hailsham, BN27 1AN

Stevens and Carter are always looking at new, immersive and innovative ways to market our clients' properties. We research and implement the latest marketing techniques the industry has to offer to ensure we provide every prospective buyer that just so experience. Explore one of our 3D Property Tours, immersing you in an interactive discovery, it's just like you are really there - viewing has now become a virtual reality. Stevens and Carter taking marketing into a new dimension!

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 4:00pm
Sunday Closed

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Accreditations

Stevens & Carter - Hailsham Reviews (67)

Have you used this agent?

R Nye

Stevens and carter are absolutely fantastic! They are very professional, friendly, reliable and honest agents and I could not fault them at all! I want to say a massive thank you to Samuel and all the team for all your help getting me where I wanted and needed to be! Thank you so much and keep doing what you're doing! X... Read more

1st Feb 2024 (11 weeks ago)

BodybyHollye

The experience has been the most emotional and stressful journey in buying our home and I believe Sam Townsend would say the same as he has been with us the whole way, from being at the 1st viewing I had on the house all the way through to finally completion, nearly 8 months later. Sam you have been brilliant and you didn’t show any signs of irritation/ annoyance towards me especially after every Friday afternoon calls or emails for updates! Maybe when the phone got put down but that’s OK! ???? So professional, polite and caring the whole way through. I really appreciated the time and effort trying to get the sale through, I’m sure some estate agents would have just told me to give up and pull out after the amount of hiccups there have been through the chains. Can’t recommend Stevens and Carter enough. I can’t say for certain at the moment, but if the day comes where my partner and I will sell and move, way way in the future, we definitely will be coming back to Stevens and Carter. Thankyou so much Sam and the rest of the Team.... Read more

27th Jan 2024 (12 weeks ago)

M Woods-Holder

I cannot say enough good things about Steven’s & Carter, and both of the Sam’s whom we had the pleasure of working with! They were positive and helpful, and worked to get everything done as soon as possible. We had viewings within the first few days, and had sold within three days! Everything was smooth, and they were always at the end of the phone for the endless questions I always seemed to have! Nothing was too much trouble for them, and they were always so positive. My mum recommended them to me, and I recommend them to everyone!... Read more

16th Dec 2023 (18 weeks ago)

K Marie

I would like to thank Sam and the team at Stevens and carter hailsham for the sale of our house in hailsham, Sam worked hard to get the property sold and it was totally stress free for us and for that we thank you massively and I would 100% recommend Stevens and carter hailsham... Read more

27th Oct 2023 (25 weeks ago)

M H

I've waited 8 months to put this review up as I didn't want to just do it out of anger at the way we were treated and lack of professionalism. We were in the process of buying our forever home and, although not initially planned, put our current home on the market with Stevens and Carter as they were the agents for the property we were buying. The seller was aware of our situation changing and advised they were happy to continue while we waited for our property to be sold and at their request we instructed the land checks etc to be carried out with our solicitor to show we were serious buyers. We were on the market within a week and had 1 day of 7/8 viewings. We were in negotiations and had just accepted an offer a couple of days after the viewings when we were advised the seller of the house we were buying wanted to put it back on the market that weekend to see if they could get more money for it. Stevens and Carter had told them whilst updating them on our viewings that during negotiations we were "quibbling over £5000" so they didn't feel we really wanted their property, this was despite us spending out almost £500 on the solicitor doing the checks they had requested only the previous week. When asked why the seller was advised of the negotiation amounts and price, we were informed that they had a duty to the seller to disclose such information. If we had been on the market with a different agent, all they would have been told is that we were in negotiations with no figures disclosed. This was private information which we had previously advised we did not want disclosing. Stevens and Carter relisted the property and got the higher price (and commission) the sender was wanting - who by the way refused to refund us the cost of the searches they requested we do, showing exactly the kind of people they are. They also kept us dangling that they may still sell to us which the agent seemed to think was reasonable for them to do! As our purchase fell through we pulled out of our sale so as to not mess our buyer around as we had been looking for a suitable property for a number of years and did not feel it was fair on them or want to feel rushed into settling for another property. We did complain to the property ombudsman and had made Stevens and Carter aware of this. It was followed up on, but, surprise, all phone recordings hadn't been kept, so there was no evidence although the complaint will have been kept on file which is something. We would never buy or sell through them again due to our experience, and a number of people have advised me the same due to negative experiences with them. We have avoided looking at some properties listed with them because of seeing they are the agent on rightmove, which is a shame as we are still looking for another property. On a positive note Sam Townsend was always very professional & helpful but someone else in the team got involved and that was that. Too much information was disclosed and once the seller decided they wanted more money Stevens and Carter were not really interested in helping us resolve the situation. I'm sure they'll come on here and say different though. Previously, we have always used Crane and Co when selling our house and will do again in the future. Our position did change as clearly stated in my review and this was disclosed as soon as we were aware to the seller. The issue, and main point of complaint, was the over disclosure of information.... Read more

11th Sep 2023 (7 mo. ago)

E P

Was delighted with the service at Stevens & Carter when buying my property. Samuel was great - he kept me posted about the progress of the sale and was a pleasure to liaise with. Communication was forthcoming and I found him trustworthy and reliable.... Read more

1st Sep 2023 (7 mo. ago)

Anonymous Homeseller

Not impressed - not a single viewing during the first month of marketing, and one staff member said there was no way we would get the asking price, which did not inspire confidence.... Read more

26th Aug 2023 (7 mo. ago)

C Lambert

Excellent service from the lettings team during the last 12 years. Many thanks, Carol & David... Read more

9th Jun 2023 (10 mo. ago)

Anonymous Homeseller

Great in every way. From valuation for Probate to end sale. Happy enthusiastic staff, kept us informed as sale progressed. Good value for money.... Read more

3rd Jun 2023 (10 mo. ago)

C Tapp

Sam Beale & Sam Townsend are a great team. We are so happy we went with Stevens & Carter. Not only did they sell our house after two days but they helped us negotiated our new home with another firm. These guys are brilliant at what they do and I would highly recommend selling your home with them. Thank you... Read more

3rd Jun 2023 (10 mo. ago)

B Beagley

An absolutely suberp company to deal with - all the staff we met with were a credit to the company and the enthusiasm for our property was very appealing as we knew that would transfer onto prospective buyers. Would highly recommend them. Other local companies did not come up to this standard.... Read more

15th May 2023 (11 mo. ago)

Anonymous Homeseller

What a fantastic bunch of people at the Hailsham office - very friendly, very helpful and very proactive. We are so glad we chose them. Their valuation was spot on when another agent severely underpriced the house and we got in excess of the asking price. Highly, highly recommended. ... Read more

7th May 2023 (11 mo. ago)

T Chichester

I cannot thank the team at Stevens & Carter enough, they made our entire experience effortless, nothing was too much to ask! We were very picky with what we wanted from our new home and they managed to find us the perfect place to call our home. I couldn’t recommend the team highly enough! Thank you!... Read more

29th Apr 2023 (11 mo. ago)

M Atherden

Stevens & Carter sold us the house a few years ago, they were brilliant then and they were brilliant this time around. All of the team were sympathetic to my situation, but incredibly supportive when there were some issues along the way. I never had any doubt that the sole focus of every member of staff were our best interests. They were honest with regards to market conditions, realistic with things progressing and on the end of the phone or email if I ever had any questions. THANK YOU... Read more

26th Apr 2023 (11 mo. ago)

L Playford-Smith

Sam came to value my house and was amazing. He explained the process and made me feel really comfortable. Cannot fault and 100% recommend!... Read more

25th Apr 2023 (11 mo. ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.