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- SureSale - Hemel Hempstead Ltd
SureSale - Hemel Hempstead Ltd
Opens Monday at 9:00am
5 Marlowes, HP1 1LA
SureSale Hemel Hempstead Ltd are an estate agent in Hemel Hempstead. They mainly list properties in HP2, HP3 and HP1. Over the last 6 months, they've listed 42 properties, with 19 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
SureSale - Hemel Hempstead Ltd Reviews (659)
Have you used this agent?
91%
3%
0%
0%
5%
Anonymous Tenant
Very helpful agents. Larisa supported me along my journey of finding a nice home. She has been absolutely amazing!
7th Jul 2024 (20 days ago)
S Cipin
Very helpful agents!!
21st Jun 2024 (5 weeks ago)
E Magundani
Surelet has been a great team over the years. Grateful for Zoe who has been exceptional in her communication and helping me sort out my end of tenancy.
19th Jun 2024 (5 weeks ago)
D Brown
This is an excellent Agency with professional, efficient and knowledgable staff taking my family through the first time renting process. Particular thanks goes to Ms Larisa Nechifor who helped us find a suitable property within our price range and was there for us every step of the way. Many thanks indeed and well done Sure Sales and Lettings
14th Jun 2024 (6 weeks ago)
R Ingram
Great after care, and understanding when it came to any questions i had. Would recommend.
14th Jun 2024 (6 weeks ago)
Anonymous Tenant
Excellent service
14th Jun 2024 (6 weeks ago)
D Harris
Been renting with surelet for 2 years now just signed another contract. Zoe has been amazingly helpful and made the process a breeze. Thank you to the maintenance team also any thing needed done was fixed to top standards. Thanks guys!
14th Jun 2024 (6 weeks ago)
D Underwood
The company has been excellent to deal with I had a few personal issues and they adjusted according to suit me so I am very happy with there service
14th Jun 2024 (6 weeks ago)
M Nicoara
We made an enquiry to rent a house for one of my employees and things went very nice and smooth
Larisa was very helpful and professional !
Highly recommend Estate Agents !
14th Jun 2024 (6 weeks ago)
K Lowrie
Just gotta leave a review for Tom. Exceptional service, was fast and responsive to all of my calls and text messages, helped me with referencing which was a little more complicated for me. But he made it a breeze. No worries at all which was a relief. Great guy. You’re in good hands! Cheers. Kier
Ps Thanks for the move in gift!!
14th Jun 2024 (6 weeks ago)
M Bergquist
Very good experience, with quick responses when help was needed- thanks Tom Wong!
Would recommend to others when needing a new property.
13th Jun 2024 (6 weeks ago)
M Ashworth
Unfortunately an overall poor experience throughout my tenancy. Simply not enough staff looking after tennants for the huge amount of work they take on. The other good reviews here do not reflect my experience and they ask people including myself to remove poor reviews...
It's been difficult at nearly every stage, from viewings, getting a second key, cleanliness of the property on move in (I provided photos of pubic hair, mud, dead bugs - it was not a professional standard, it was filthy), no checkout completed before we moved (only after we ask for an inventory was it photographed properly with some of our stuff in it), refused to send me the inventory asking several times, noise and anti social behaviour complaints during our tenancy (we were sold this on both our viewings as being quiet and peaceful - told the restaurant below isn't noisy when they were breaching their licence most nights with the level of noise and duration sometimes until 3am when staff stayed back), bailiffs turning up for a previous tennant despite numerous attempts to stop them (we were made to feel like it was our fault), poor communication at times... I could go on. I shouldn't be asked to take down a poor review in the middle of unsolved issues, when I felt so unhappy, it was the only way of being listened to. The response to this will be complete lies to cover their arse, making me look like I'm in the wrong again.
Me and my partner have felt not listened to and lack of support on the many issues experienced during tenancy. Often no reply or rude and condescending, however sometimes quick to respond when it came to maintenance issues.
In the end, we couldn't cope anymore and after 6 months of a nightmare, we were glad to be out. I wish I didn't have to write this review, but I can't help but speak the truth.
I hope future tenants and landlords will take heed and they don't have my experience! Please consider other agencies.
I have plenty of photographic and email proof to support all my experiences should they deny their responsibility.
12th Jun 2024 (6 weeks ago)
D Hassea
Anna Slotwinska answered all our questions, even worked after hours helping us to view 2 apartments.
She is well experience at her job, with her positive attitude, has made us put an offer on one of the property. We are pleased to have met Anna.
10th Jun 2024 (7 weeks ago)
I Broomes
I had an amazing experience working with Tom Wong from the Hemel Hempstead branch. He was always available to answer my questions promptly and went above and beyond to find me the perfect apartment within my budget.
I highly recommend for anyone looking for a dedicated and professional agency!
9th Jun 2024 (7 weeks ago)
J Mehta
Mrs. Larisa Nechifor was of great help in finding the right accommodation and also we got a place very swiftly, thanks to her.
7th Jun 2024 (7 weeks ago)
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