Susan Metcalfe Residential are an estate agent in Chelsea. They mainly list properties in SW10, SW6 and LE16. Over the last 6 months, they've listed 11 properties, with 10 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla.
Opening hours
Monday9:15am - 6:00pm
Tuesday9:15am - 6:00pm
Wednesday9:15am - 6:00pm
Thursday9:15am - 6:00pm
Friday9:15am - 6:00pm
SaturdayClosed
SundayClosed
View all details
Susan Metcalfe Residential Reviews (20)
Have you used this agent?
65%
0%
0%
0%
35%
D Singhal
Great team, very responsive to queries, efficient. Overall, it was a wonderful experience working with them!... Read more
29th Nov 2021 (2 years ago)
Anonymous Landlord
Absolutely appalling. Will not be dealing with them again.... Read more
1st Jul 2021 (2 years ago)
P Can
Susan Metcalfe and the team have been very helpful throughout the tenancy process. The negotiation through to the move in, as well as the continued service even when in the property was exception!
I can only speak positively of the team, and strongly recommend people in the Kensington & Chelsea area to consider using a boutique agency like this!... Read more
17th May 2021 (2 years ago)
S miller
terrible bunch of half wits. incompetent throughout and stuck in 1980's. these estate agents are the worst and everything you fear of. they have no idea what they are doing. a complete mess. give your business elsewhere. don't believe their fake reviews! Run for the hills.... Read more
17th Feb 2021 (3 years ago)
T Kitching
A couple of months ago I let my flat in Oval through Susan Metcalfe Residential - Can I say what a pleasure it was doing business with them. Courteous, professional and above all efficient. They had tenants in the property within days of it going on the market! I couldn't recommend them highly enough.... Read more
30th Nov 2020 (3 years ago)
A Page
As a new tenant in an apartment managed by Susan Metcalfe we have had a very positive experience. The whole process, from viewing to moving in, was completed extremely quickly and thoroughly professionally. The team was a delight to deal with. And, most importantly, we love the flat. Thank you.... Read more
26th Nov 2020 (3 years ago)
S A
Our experience with Susan Metcalfe was wonderful. Absolutely professional, super responsive, polite and with a lovely human touch which was so important for us. We would recommend without reservation. Special thanks to Sam for putting up with us so patiently.... Read more
26th Oct 2020 (3 years ago)
M Simons
We have worked together with Max England of Susan Metcalfe for several years on Joint Agency Instructions for both rental and sales transactions. Max is one of the best estate agents in the West End of London and able to provide expertise and knowledge that ensures our clients are given the best possible service.... Read more
30th Sep 2020 (3 years ago)
L J
Great company to deal with and Belle the dog is so lovely!... Read more
29th Sep 2020 (3 years ago)
S Ramsden
From start to finish I found Susan Metcalfe Residential extremely efficient and professional. Michael was excellent and not pushy at all when showing the property. The whole process from start to finish was breezy and think the agency is actually very good. The managing agents were responsive and friendly. From reading some of the other reviews (clearly from disgruntled individuals) one would not get the right impression. Susan Metcalfe have been very good as far as I'm concerned.... Read more
20th Aug 2020 (3 years ago)
L Sutcliffe
Worst estate agent ever. Bunch of scammers.... Read more
24th May 2020 (3 years ago)
P johnson77
For god sake, set ups like this should have been shut down with the demise of the fax machine! This is the worst residential management agency i have ever come across. Busy making up any charges they can think of. all under the guise of how everything is lovely and proudly showing on their website how many dog years they have been around! Avoid Avoid Avoid getting involved with these cowboy traders will cost you dearly.... Read more
19th May 2020 (3 years ago)
I Bailey
Shocking scam attempts... don't use them!... Read more
16th Mar 2020 (4 years ago)
R Smith
The worst agents I have ever came across. Please do NOT trust this agency.... Read more
12th Mar 2020 (4 years ago)
S Dania
Overall they do not act in a professional manner in my opinion.... Read more
8th Mar 2020 (4 years ago)
Performance stats
% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.