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Home
Estate Agents in Chelsea
Susan Metcalfe Residential

Susan Metcalfe Residential

3.6

20 reviews

Opens tomorrow at 9:15am

55 Beauchamp Place, Knightsbridge, SW3 1NY

Susan Metcalfe Residential are an estate agent in Chelsea. They mainly list properties in SW10, SW3 and SW7. Over the last 6 months, they've listed 16 properties, with 13 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla.

Opening hours

Monday 9:15am - 6:00pm
Tuesday 9:15am - 6:00pm
Wednesday 9:15am - 6:00pm
Thursday 9:15am - 6:00pm
Friday 9:15am - 6:00pm
Saturday Closed
Sunday Closed

View all details

Susan Metcalfe Residential Reviews (20)

Have you used this agent?

All (20)

Seller (0)

Buyer (2)

Landlord (3)

Tenant (3)

General (12)

D Singhal

Great team, very responsive to queries, efficient. Overall, it was a wonderful experience working with them!... Read more

29th Nov 2021 (3 years ago)

Anonymous Landlord

Absolutely appalling. Will not be dealing with them again.... Read more

Landlord

1st Jul 2021 (3 years ago)

P Can

Susan Metcalfe and the team have been very helpful throughout the tenancy process. The negotiation through to the move in, as well as the continued service even when in the property was exception! I can only speak positively of the team, and strongly recommend people in the Kensington & Chelsea area to consider using a boutique agency like this!... Read more

Tenant

17th May 2021 (3 years ago)

S miller

terrible bunch of half wits. incompetent throughout and stuck in 1980's. these estate agents are the worst and everything you fear of. they have no idea what they are doing. a complete mess. give your business elsewhere. don't believe their fake reviews! Run for the hills.... Read more

17th Feb 2021 (3 years ago)

T Kitching

A couple of months ago I let my flat in Oval through Susan Metcalfe Residential - Can I say what a pleasure it was doing business with them. Courteous, professional and above all efficient. They had tenants in the property within days of it going on the market! I couldn't recommend them highly enough.... Read more

Landlord

30th Nov 2020 (4 years ago)

A Page

As a new tenant in an apartment managed by Susan Metcalfe we have had a very positive experience. The whole process, from viewing to moving in, was completed extremely quickly and thoroughly professionally. The team was a delight to deal with. And, most importantly, we love the flat. Thank you.... Read more

Tenant

26th Nov 2020 (4 years ago)

S A

Our experience with Susan Metcalfe was wonderful. Absolutely professional, super responsive, polite and with a lovely human touch which was so important for us. We would recommend without reservation. Special thanks to Sam for putting up with us so patiently.... Read more

26th Oct 2020 (4 years ago)

M Simons

We have worked together with Max England of Susan Metcalfe for several years on Joint Agency Instructions for both rental and sales transactions. Max is one of the best estate agents in the West End of London and able to provide expertise and knowledge that ensures our clients are given the best possible service.... Read more

30th Sep 2020 (4 years ago)

L J

Great company to deal with and Belle the dog is so lovely!... Read more

29th Sep 2020 (4 years ago)

S Ramsden

From start to finish I found Susan Metcalfe Residential extremely efficient and professional. Michael was excellent and not pushy at all when showing the property. The whole process from start to finish was breezy and think the agency is actually very good. The managing agents were responsive and friendly. From reading some of the other reviews (clearly from disgruntled individuals) one would not get the right impression. Susan Metcalfe have been very good as far as I'm concerned.... Read more

20th Aug 2020 (4 years ago)

L Sutcliffe

Worst estate agent ever. Bunch of scammers.... Read more

24th May 2020 (4 years ago)

P johnson77

For god sake, set ups like this should have been shut down with the demise of the fax machine! This is the worst residential management agency i have ever come across. Busy making up any charges they can think of. all under the guise of how everything is lovely and proudly showing on their website how many dog years they have been around! Avoid Avoid Avoid getting involved with these cowboy traders will cost you dearly.... Read more

Landlord

19th May 2020 (4 years ago)

I Bailey

Shocking scam attempts... don't use them!... Read more

16th Mar 2020 (4 years ago)

R Smith

The worst agents I have ever came across. Please do NOT trust this agency.... Read more

12th Mar 2020 (4 years ago)

S Dania

Overall they do not act in a professional manner in my opinion.... Read more

8th Mar 2020 (4 years ago)

V Pakenham

I can not recommend an agency more. Tucked away on Hollywood Road, Susan Metcalfe Residential is the perfect agent to find you a property on and off market. Max has been so helpful and informative throughout my search and has not bombarded me with irrelevant properties unlike other agents! It has been a real pleasure dealing with them - thank you!... Read more

4th Sep 2019 (5 years ago)

F W

Relationship: Tenant The team at Susan Metcalfe are excellent. From sales/ lettings team through to the Support. I've used Susan and her team for the last 3 years and couldn't fault them. Genuinely kind/ family feeling team. A complete breath of fresh air.... Read more

Tenant

29th Aug 2019 (5 years ago)

A Dupré

Best property management co in Kensington... Read more

27th Jul 2019 (5 years ago)

A Etemadi

If I could give Susan Metcalf more than 5 star I would . Michael at the sale team was more than excellent as he provided us with five star services to purchase our new 2 bedroom flat in Knightsbridge . Michael got us the deal with no time wasted and was in contact with us through the sale . He helped us all the way answering falls and inquiries as as he could . Very professional from start .Thank you Michael and all staff at Susan Metcalf.... Read more

Buyer

30th Aug 2017 (7 years ago)

H MAY

Buyer

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