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  1. Home
  2. Swayes Estates - Newcastle-upon-Tyne
Swayes Estates - Newcastle-upon-Tyne Logo

Swayes Estates - Newcastle-upon-Tyne

Closes at 5:30pm
16 Hadrian Road,Fenham,Newcastle Upon Tyne, NE4 9HP
Swayes Estates Newcastle-upon-Tyne are an estate agent in Newcastle Upon Tyne. They mainly list properties in NE34, EX17 and NE28. Over the last 6 months, they've listed 1 properties, with 7 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla and OnTheMarket.

Opening hours

  • Monday 9:30am - 5:30pm
  • Tuesday 9:30am - 5:30pm
  • Wednesday 9:30am - 5:30pm
  • Thursday 9:30am - 5:30pm
  • Friday 9:30am - 5:30pm
  • Saturday 10:30am - 3:00pm
  • Sunday Closed
View all details

Swayes Estates - Newcastle-upon-Tyne Reviews (65)

Have you used this agent?
  1. 77% 5/5 Stars
    77%
  2. 6% 4/5 Stars
    6%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 17% 1/5 Stars
    17%
All (65)
Seller (1)
Buyer (3)
Landlord (4)
Tenant (20)
General (37)

R H

1/5 Stars
Lying, incompetent slumlords. When we viewed the flat they were putting in new fixtures and we were told they would have it cleaned before we moved in. But when we moved in, there was construction dust everywhere and used Q tips in the wardrobe from the previous tenant! Absolutely disgusting. In addition, we have had leaks in every room for over 6 months now, which they have blamed on the upstairs tenants overflowing their bathtub (because of course they have a tub in every room and overflow them daily). Even if it was them, they were also Swayes tenants, so it is their responsibility. We were without lights for weeks because of water in the fixtures, and we had to get the council out to get them to do any repairs. Now we have damp in the walls and it's making my fiancee sick, as she has asthma and her GP said the damp is making it worse. The wallpaper is peeling off, there are dark spots, bits of wall are crumbling. I've asked to have a reasonable 33% rent reduction and to be allowed out of the tenancy early, but they've failed to answer my letters or return calls until I either call them or come to their office in person to demand an answer. Even then, they only answer with an excuse, like a flu (that healed only on the day I called; and of course no other employee could deal with my problem), or a sudden death in the landlord's family (her husband "died" twice!), or some other idiotic lie. It looks like I'll have to take this through the courts if they don't respond with a real answer soon. Avoid. Update: I've finally had an answer after posting reviews, and they are refusing to even negotiate with me. I'm having to draft legal documents and gather medical evidence at my own expense. Steer far clear!... Read more
Tenant
20th Jan 2025 (18 days ago)

D Deshaveni

5/5 Stars
Rented a property through Swayes Estates, they made the procedure easy and stress-free would highly recommend.... Read more
Tenant
25th Nov 2024 (11 weeks ago)

G Özlem

5/5 Stars
We got our first commercial lease in Leeds and Ihsan was very helpful with all the process. He keeps answering all the questions I have even if it is not related with them. I would definitely recommend Swayes and Ihsan!... Read more
Landlord
17th Oct 2024 (16 weeks ago)

J Campbell

5/5 Stars
Swift and straight forward process. Ihsan made the whole ordeal of renting a home really simple and stress free when I wasn't too far off entering panic mode. Really great customer service!... Read more
Tenant
27th Aug 2024 (23 weeks ago)

U Sruthi

5/5 Stars
Swayes Estates is a top-notch real estate agency in Newcastle upon Tyne. They provide exceptional service and have a great selection of properties. Highly recommend them for all your real estate needs!... Read more
24th Aug 2024 (24 weeks ago)

H vardhan

5/5 Stars
Good service and no delay in the process while the work process is in progress... Read more
24th Aug 2024 (24 weeks ago)

C vamshi

5/5 Stars
Found my property to rent within 24 hours, An I moved in later in the week once all my checks were complete, Swayes made it so easy for me helped me through the process.... Read more
Tenant
15th Jul 2024 (6 mo. ago)

A Dhillon

5/5 Stars
Had a lovely experience using swayes very professional and experienced highly recommend... Read more
16th Jan 2024 (1 year ago)

F Safa

5/5 Stars
It was a great experience to work with them Definitely recommend Ehsan and john really were really helpful ????????... Read more
22nd Dec 2023 (1 year ago)

N Ekanayake

1/5 Stars
Quite unprofessional and can instantly notice in the way it works and communicate.... Read more
18th Dec 2023 (1 year ago)

H Mahmoud

5/5 Stars
Fantastic service, showed us a great property in the town centre with an amazing view, I love this property, thanks guys.... Read more
24th Nov 2023 (1 year ago)

M Moa

5/5 Stars
Brilliant service, found a property within a day, big up Ihsan!!!... Read more
24th Nov 2023 (1 year ago)

M nagam

5/5 Stars
It’s a great experience and found a good property.Everything went nice with the process .Thankyou Swayes Estates!!... Read more
15th Nov 2023 (1 year ago)

S sai

5/5 Stars
Thank you for showing us the best house as we needed accommodation It was so nice and they done a great job!... Read more
15th Nov 2023 (1 year ago)

G Alshehri

4/5 Stars
I would like to thank kabeer. Professional, helped me with the renting process from the beginning, available almost every time to answer my questions.... Read more
Tenant
11th Oct 2023 (1 year ago)

Q A

5/5 Stars
I dealt with Kabir, professional service through the whole process of getting a tenant in my property. Helped me through it from start to finish. Always available to answer questions and provide advice, will definitely be using again. Thanks again to you and your team!... Read more
Landlord
8th Oct 2023 (1 year ago)

G Smith

5/5 Stars
Couldn’t recommend Swayes Estates any more. They help with securing my current property and was very helpful, friendly and efficient throughout the process.... Read more
4th Oct 2023 (1 year ago)

A Dashti

5/5 Stars
Kabeer was amazing in helping me find the perfect place... Read more
3rd Oct 2023 (1 year ago)

D Tekhekara

1/5 Stars
When I called the agency to inquire about a property they had listed on Zoopla, they told me it was occupied, yet I kept seeing the listing there as still being available. I then inquired about another that was put by them on the same website, and the agent responded that it was not yet available for viewing, which is inconsistent with what was there. They seem to be least interested in assisting foreigners, which is really stressful. WORST LETTING AGENCY & CUSTOMER SERVICE... Read more
Tenant
22nd Aug 2023 (1 year ago)

S Prasad

5/5 Stars
Great service by Ihsan, great work!... Read more
20th Jun 2023 (1 year ago)

J raj

5/5 Stars
Good agency for lettings.... Read more
Landlord
20th Jun 2023 (1 year ago)

J David

5/5 Stars
Great service and polite staff would highly recommend... Read more
6th Jun 2023 (1 year ago)

M Egbe

5/5 Stars
I had great experience found a fantastic property would highly recommend. Great people.... Read more
6th Jun 2023 (1 year ago)

O charles

5/5 Stars
Found a great property, keep up the good work guys!... Read more
6th Jun 2023 (1 year ago)

J Sai

5/5 Stars
We got a house from this estates and it was really quick and simple process, the response is very quick and smooth.... Read more
Buyer
1st Jun 2023 (1 year ago)

L .E

5/5 Stars
We just booked an accomodation here the office members and the landlord are very friendly. They are genuine and the service is very fast. I recommend this for any international students that come to Newcastle who are seeking a nice and neat accomodation.... Read more
Tenant
1st Jun 2023 (1 year ago)

M davids

5/5 Stars
Really lovely customer relations and fantastic letting skills, I would recommend them to anyone in need of an accommodation... Read more
Landlord
30th May 2023 (1 year ago)

D Oliver

5/5 Stars
Great job by the Swayes team, from start to finish especially from the main man ihsan. Great job guys.... Read more
23rd May 2023 (1 year ago)

E Omolara

5/5 Stars
Great customer service experience, Can be trusted and reliable, especially ihsan helped from start to finish, great job guys.... Read more
21st Mar 2023 (1 year ago)

F Mohammed

5/5 Stars
They were very professional and I felt incredibly taken care from start to finish. 10/10 would come again... Read more
4th Apr 2022 (2 years ago)

Y No

5/5 Stars
The staff is exceptional!! I loved my experience with the extraordinary houses I have rented throughout my my time spent in Newcastle. Thank you for donating an amazing adventure to me and my family!!!!!!!!!... Read more
Tenant
4th Apr 2022 (2 years ago)

A Turpin

5/5 Stars
Very Professional Service, Quick and Prompt... Read more
24th Mar 2022 (2 years ago)

E Phillips

5/5 Stars
Swayes estates really helped me a lot with finding a property for me. They did everything they said they would and on time. I highly recommend Swayes to anyone who wants a property.... Read more
22nd Mar 2022 (2 years ago)

A thompson

5/5 Stars
Absolutely brilliant customer service from Swayes... Read more
22nd Mar 2022 (2 years ago)

Q Iqbal

5/5 Stars
Decent.... Read more
22nd Mar 2022 (2 years ago)

S Crawford

5/5 Stars
Swayes estates gave me the best possible customer service I can ask for. They did whatever they said they would and got my property sorted when they said it will be... Read more
Seller
22nd Mar 2022 (2 years ago)

D Dhillon

5/5 Stars
They gave me a really good deal and i have checked other places and this place, the staff were very friendly and helped me find the right place for me.... Read more
Buyer
22nd Mar 2022 (2 years ago)

D moody

5/5 Stars
Sways gave me a really good price, they could have easily charged more for the house and I would have still payed but sways love giving deals to their customers. VERY FRIENDLY STAFF too which is helpful as when looking for properties then they listen to your wants and needs and give you specific options on your demands... Read more
Buyer
22nd Mar 2022 (2 years ago)

M Donakonda

5/5 Stars
great service. and value for money, all viewings were accompanied, and the progressing was very easy... Read more
21st Mar 2022 (2 years ago)

Donna

1/5 Stars
Worst letting agents I've known, no one ever answers the phone or replies to emails. Why do you have to keep registering an interest in the same property over and over again. Customers services is disgusting, dont know how you are still running a business... Read more
Tenant
11th Mar 2022 (2 years ago)

N Am

5/5 Stars
Great friendly people.... Read more
23rd Jan 2022 (3 years ago)

Y Akhtar

1/5 Stars
Really bad agents I wouldn't recommend them to anyone not even my worst enemy as their service is 0 to nothing, amount of lies they say everytime want something done they never do it waste my whole day waiting for them send someone even when give time and day to do work no one turns up like today they were supposed to come to do the carpets but no one turned up and I'm still waiting called them so many times but keep making excuses apparently someone they sent is around the corner but still no sign of them in the past 5 hours they dont deserve a single star that's how dispointed I am... Read more
Tenant
27th Oct 2021 (3 years ago)

J Mohammed

5/5 Stars
Very family & business oriented business... Read more
26th Jan 2021 (4 years ago)

S Beckwith

5/5 Stars
Absolute brilliant. Can't thank Swayes (and Ihsan in particular) enough for helping me and my partner move house. They were helpful, professional, accommodating and the house is immaculate. They were immensely thoughtful and switched on due to social distancing measures in place as we were wanting to view and move, and they put health and safety first and provided a professional service from start to finish and were always on hand to answer questions. Thank you!... Read more
27th Apr 2020 (4 years ago)

J Hindmarch

5/5 Stars
Always pleasant to deal with, and very accommodating when arranging viewings after I had given notice to vacate. Didn't raise any dodgy claims to take anything from deposit, unlike many of the less reputable Lettings Agents out there (for which I feel very lucky!). Liam and John were particularly helpful, even offering to drive me back to work after having dealt with viewings or needing to visit the Swayes Office during my lunch hour, saving me a taxi fare. Thank you, Swayes!... Read more
Tenant
11th May 2019 (5 years ago)

M Shipley

5/5 Stars
Rented a flat through Swayes estates and had no problems! It was a speedy process and Liam the estate agent is great and helped me a lot even by coming to the property with me on moving day ?? Would recommend... Read more
Tenant
4th Feb 2019 (6 years ago)

M P

4/5 Stars
So far so good, Anna is on the ball. A welcome improvement to the crowd at Exchange Residential!... Read more
13th Oct 2017 (7 years ago)

A Konstantellos

5/5 Stars
Great people, extremely helpful and professional. Answered all our questions in detail and found us a good place to rent. John especially, the property manager, was exceptionally friendly and helped us immensely, with our first time in the UK jitters!... Read more
Tenant
6th Oct 2017 (7 years ago)

C Castillo

5/5 Stars
Professional service from start to finish... Read more
2nd Oct 2017 (7 years ago)

C Lenihan

1/5 Stars
I would never rent with Swayes again. Myself and my partner lived in horrible conditions with penetrating damp, mold and disrepair throughout the property we wanted to move out but were unable to afford to do so until earlier this year. We lived with leaking refuse water in our kitchen for over 6 months with little done to help the problem. After contacting Swayes on almost a daily basis for weeks we eventually had to involve the city council. I hope that Swayes have learned that they cannot treat tenants with such a complete and utter lack of respect. As an agency their number one priority should be the health and safety of their tenants...however I don't feel that this is currently in practice.... Read more
Tenant
5th Sep 2017 (7 years ago)

K Nower

1/5 Stars
Isn't it suspicious that every single review that is negative, the agency claims the reviewer is fake? I think the lads at Swayes think we were all born yesterday!... Read more
1st Aug 2017 (7 years ago)

A Jordan

5/5 Stars
Simple, easy, painless and no mess. The staff go above and beyond to help find a place to suit you and your needs. Thank you for making my move to Newcastle simple.... Read more
21st Jul 2017 (7 years ago)

S Gariani

4/5 Stars
Highly recommended, good service and friendly management team who can help and answer any questions you'd have.... Read more
10th Jul 2017 (7 years ago)

C Ogbuagu

4/5 Stars
I was desperate to find a house and my work schedule did not help my plight. i contacted Swayes on a Thursday, by Saturday noon time i had found a house. Nice job guys... Read more
27th Aug 2016 (8 years ago)

U Kalim

1/5 Stars
I am an international student and I have lived in Newcastle for 3 years now. Swayes estates has to be the most unprofessional letting agents I have met in my life. They just want to take all your money and in return won't even do necessary repairs in the property. They will lie to you in every situation and try to make a fool out of you. DO NOT DEAL WITH THEM.... Read more
Tenant
5th Aug 2016 (8 years ago)

? ???????

5/5 Stars
I have been renting a property from Swayes Estates. I was dealing with Ibrar and his service was brilliant. He helped us from the beginning all the way to the end. I would highly recommend Swayes Estates.... Read more
Tenant
1st Aug 2016 (8 years ago)

L Staples

5/5 Stars
Swayes were excellent in helping secure a flat, even on short notice. They were great with regards to organising and helping with forms that were needed. Anything that we needed in the flat was taken care of before we arrived. I would highly recommend Swayes to anyone looking for a property. Thankyou.... Read more
Tenant
9th Jul 2016 (8 years ago)

F Cesari

5/5 Stars
Really helpful in everything! They helped me to find he best propriety for my needs and everything went smoothly. I recommend it!... Read more
12th May 2016 (8 years ago)

S El-Refee

5/5 Stars
Thanks for all your help in sorting things out!... Read more
11th Mar 2016 (8 years ago)

L Durance

5/5 Stars
Hi there I rent a property from you last month in January and wish to say thank you to all your staff and Cameron who really made me fill welcome as I have moved from Scotland in Fife you got the house all nice for me and even organised a removal lorry once again thank you from Linda x... Read more
Tenant
22nd Feb 2016 (8 years ago)

M Ashford

1/5 Stars
Was phoned and offered what sounded great deals only to be lied to and let down poor company do not trust and needs new staff ignorant and clueless. PEOPLE DO NOT USE COWBOYS HAVE A BETTER NAME FOR THEMSELVES TRADING STANDARD AND THE ESTATE AGENTS OMBUDSMEN ARE INVESTIGATING.... Read more
18th Feb 2016 (8 years ago)

A castilli

5/5 Stars
I am a student at Newcastle University and I was looking for a property in Newcastle. I struggled to find a good service but Swayes was perfect and very helpful! Swayes was fast and the people were very kind. It was a good service and I recommend it to everyone!... Read more
7th Oct 2015 (9 years ago)

A Castillo

5/5 Stars
Excellent service! I would recommend Swayes to anyone looking for a new property. Fast and reliable.... Read more
4th Oct 2015 (9 years ago)

R Blue

1/5 Stars
I wouldn't advise anyone to rent a house through this agency. I've never dealt with any company as unprofessional as this! I've been lied to, been messed about and the customer service is an absolute joke! I will find out who the landlord is to the property I want and contact him to see if all the lies I've been told from these people are true or not. Ive been told different excuses every time I have rang about a property.. I would never advise any landlords to let this company deal with their properties!!... Read more
Tenant
28th Sep 2015 (9 years ago)

A Walker

1/5 Stars
Used this company to get the place we are in now and while the place is good the experience was horrible. They accused us of being late when it was they who forgot about appointments and told both us and the landlord lies. I know that the landlord was so fed up of them he dropped them from managing his properties. Very frustrating people to deal with.... Read more
Tenant
18th Aug 2015 (9 years ago)
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