Mortemore Mackay are a class apart from other Estate Agents. They absolutely know what they are doing. We have just completed on a purchase of a property through Mortemer Mackay. We have been looking for a while and have dealt with multiple Estate Agents but the experience with Mortemore Mackay has been very positive. They listen to you and fully try to understand your needs. We have seen multiple properties with them and they have been very patient with us and never felt that they pushed us to make a decision. Both Christian and Andrew have been a pleasure to work with. I truly believe that we wouldn't have secured this property if it wasn't for Christian and Andrew. I want to thank them for all they have done for us. This is the easiest 5 stars that I have ever rated someone. Please continue the great work you do....All the best !
From start to completion I found the agents to be helpful, reliable and trustworthy. Can't recommend highly enough.
I have been living in the UK for 20 years but now I have not seen such staff, fantastic, kind and friendly. I quickly got the desired apartment. Thank you.
Quite a young immature team at the Enfield branch, be careful, they will discuss your personal matters to their whole office. The Maintance team are slow and rude and all the staff have sarcastic, patronising manner.
Fantastic service; very responsive at every point of the process. Definitely the best option in the Holloway/Highbury area. Use these guys!
Callum - bought in Lower Holloway.
Liam Sullivan from Drivers & Norris booked an appointment with me for a viewing on at 12:30pm on 2 March. I didn't want him to wait so I arrived early at the property around 12:15pm. I waited for 45 minutes. Liam did not even turn up and he did not even call. I called the office at 12:40pm, The person answered the phone told he Liam JUST LEFT the office. I called the office again at 12:50pm, the person answered the phone said he will turn up soon. After the no-show, Liam called and claimed he was at the property all time (lie 1, the person in the office said he left late) and claimed that I was at the wrong address (lie 2, trying to push away responsibility) I specifically checked the picture in the listing and made sure I was waiting at the correct entrance (56 Holbrooke Court). Liam Sullivan said he could wait if I came back to see him and there was nothing else he could do. He did not even apologise for not showing up for an appointment. I cannot believe how Drivers & Norris could hire a person with such a shockingly rude and arrogant attitude and dishonesty.
I've been working with this agency for a number of years as a landlord and have been very happy with their service in finding reliable tenants and keeping an active channel of communication open between landlord and tenant in the event that problems arise. For example, in cases where maintenance has been required either at Alex Crown's request or the tenant's I've been informed promptly and been able to work with them to get any issues ironed out quickly. They have a 'get it done' attitude which has meant I can entrust them to sort out any niggles with the property efficiently, to look after the tenant's interests as well as my own. I've been impressed at the service provided to date and would recommend them.
AWFUL AVOID FOR YOUR OWN GOOD !!!! TOTAL WASTE OF TIME.. HORRENDOUS ESTATE AGENCY :(((( AVOID *** AVOID *** AVOID
As a landlordI have let out numerous properties with filey properties going back since 2011 have always had my rent paid in on time any repairs been promptly carried out when needed staff hardworking and helpful and friendly always get me great tenants never hesitated to recommend them to any of my friends be they fellow landlords or would be tenants Thank we all again for all we're help over the years we take a lot of the stress out of being a landlord.
I have never been more insulted in my life. The customer service is horrendous and I still haven't recieved my money back!! I've been trying to contact them regarding this but got an email back saying that they've never served me before?! I'm deeply offended and if I could give zero stars I would..DO NOT GIVE THEM YOUR MONEY!!
Great estate agents, really professional and really well priced.
I've had a real bad experience with my previous agent but Wentworth estate really helped me and I would never deal with another agent again.
5 STARS excellent service keep up the good work.
I hate this company and they are the most worst company in the universe.My house has only been up for quite a few months and all they have been doing is relaxing . They never pick up the calls and they tell horrible lies. Previously we have had about 5 offers and they all turned out to be big lies at the end. Robina doesn't even know how to do business. All she cares about is money and herself. Never EVER give your property to them otherwise they will just leave you hanging with no buyers.