The advert generated lots of viewing and offers matched the asking price. My only complaint was having to chase updates when buyers were having difficulty raising the funds. Negotiation skills were good when buyers raised issues.... Read more
Seller
30th Aug 2024 (21 weeks ago)
Anonymous Homeseller
Could have been advised better when we found the perfect bungalow for my mother! With the confusion, unfortunately my mother lost out on the ideal bungalow which was very disappointing... Read more
Seller
31st Jul 2024 (25 weeks ago)
Great service throughout..really pleased with the service.... Read more
Seller
4th Jun 2022 (2 years ago)
The sale took a long time to go through. This was not the fault of Castles. The conveyancing and surveying process was very slow due to covid. Castles were just as frustrated as I was about this but there was nothing they could have done about this. It’s just the way things are during the beginning of this year... Read more
Seller
12th Sep 2021 (3 years ago)
The company (Castle Agent) representative - Mr Oliver Webster was very supportive and professional. He demonstrated a good professional behavior during the process of renting the flat. He was respectful, tolerant and provided appropriate feedback.
Finally, we would like to thank him for getting the rent matters completed.... Read more
Tenant
8th Aug 2021 (3 years ago)
I would definitely not recomand Castles Edmonton! To much money for their poor services!... Read more
Seller
4th Aug 2021 (3 years ago)
no wonder people use purple bricks.
that's all I can say.
my cat could have done a better job
... Read more
Seller
24th Jul 2021 (3 years ago)
Alex from castles helped with renting our property. Very professional, understanding & helpful, Haven’t met the rest of the team yet but been encouraged to.would use Castles again if ever needed to.... Read more
Landlord
3rd Dec 2020 (4 years ago)
They don’t call you back when they say they will it has been 4 months so far and we haven’t exchanged yet.... Read more
Seller
15th Oct 2020 (4 years ago)
Castles worked very hard to ensure we had plenty of viewings and got the price we were looking for. When first buyer dropped out Castles went in to action again and quickly came up with another buyer.... Read more
Seller
10th Oct 2020 (4 years ago)
Castles withheld information about some potential buyers from us and vouched for others who subsequently reneged on their initial offers for no apparent reason.
Vendors should bear in mind that estate agents like this are also agents for many buy to let landlords and may have a greater interest in keeping them happy than in selling your property at the price you were expecting.... Read more
Seller
18th Dec 2019 (5 years ago)
I would not recommend these agents.
I didn’t feel they acted proactively and I felt they didn’t communicate well. Only when I dealt with the manager did I get an acceptable service.
However they did get a buyer for my property at the asking price but I’m sure other agents may have been able to do the same.... Read more
Seller
3rd Dec 2019 (5 years ago)