P H
I had an outstanding experience with Kelly from Taylor Brown and Simms. From the very start, they were incredibly honest and transparent about every detail, which gave me confidence throughout the entire process. They consistently offered genuine advice and were always available to answer my questions or concerns. Their support went above and beyond, ensuring that I was comfortable and informed at every step. I truly felt like they had my best interests in mind. I highly recommend them to anyone looking for a trustworthy and supportive estate agent!... Read more
3rd Oct 2024 (15 weeks ago)
L Masterson
I recently purchased my property through Taylor Brown & Simms and cannot fault the service. Prompt, clear communication throughout, nothing was too much trouble. Great team & great service.... Read more
Buyer
30th Jul 2024 (24 weeks ago)
G Longdon
Amazing knowledge and very supportive... Read more
25th Jul 2024 (25 weeks ago)
S Wynne
Taylor Brown & Simms have given excellent service from the start. The whole process was made so simple and easy by the very friendly team. The communication was strong and everything was explained in detail, following with regular updates by email or phone and there was always someone available for a quick reponse if I needed anything. Everything was done very quickly and professionally. There was no frustrations as they were keen and happy to help.
After dealing with multiple other estate agents, I would recommend Taylor Brown & Simms above them all.... Read more
24th Jul 2024 (25 weeks ago)
L sorockyj
Amazing team at Taylor, Brown and Simms.
The service provided with our recent sale was something you won't see often.
Nothing was too much trouble and the communication fantastic.
Lovely people who do an amazing job.
Thank you Kelly and Victoria... Read more
Seller
24th Jun 2024 (6 mo. ago)
L Simons
Lovely staff and very helpful. Totally deaf awareness, happy to communicate via email. Would use them again in the future.... Read more
T Davies
Very pleased I went with Taylor Brown & Simms. Professional throughout, got my house sold quickly and a price I was very pleased with. Would highly recommend.... Read more
Seller
3rd May 2024 (8 mo. ago)
A Hoddle
We recently completed our purchase through Taylor Brown and Simms, and they were supportive throughout! They listened to any concerns and answered any questions we had! Great communication too, always received a super speedy response ??... Read more
Buyer
2nd Apr 2024 (9 mo. ago)
J Dimilta
Brilliant service from start to finish of my buying journey. Would highly recommend for buying/selling and lettings.... Read more
Buyer
10th Mar 2024 (10 mo. ago)
B Ashmore
There are lots of things to consider when selling your house and it isn't just a matter of thinking of a price and choosing the first agent that agrees with your valuation! You need a team that you can work with at all stages a team that are not only friendly, but great communicators , diligent and efficient. And Taylor Brown and Simms are all of that and more. I highly recommend them for selling, buying, letting or financial advice, because they have done all of those things for us and done a first class job!... Read more
Seller
23rd Feb 2024 (10 mo. ago)
N Hart
Taylor, Brown and Simms Estate Agents
I am so pleased I chose Taylor, Brown and Simms to sell my property. Kelly and Victoria are genuinely committed to selling property and maintaining communication along the way by email, text or phone calls. They go the extra mile and don’t just rely on rightmove, they utilise social media as well to gain more coverage. With their help acting as intermediaries between me, the buyer and solicitors it has taken less than 10 weeks from the right move listing going live to completion. I would not hesitate to recommend them, they are competent, they are local, they give the personal touch, as well as their professional approach... Read more
Seller
15th Dec 2023 (1 year ago)
A Trolinski
I was very pleased with this service.... Read more
1st Dec 2023 (1 year ago)
HarrisonFit
Kelly and Chelsie have been amazing, really helped me through a stressful time. Extremely grateful for everything they have done!... Read more
7th Aug 2023 (1 year ago)
J Whitaker
Absolutely awful lettings company.
They have no empathy for people living next door to their tenants.
This agent let a 3 bedroom property out to a couple of kids. 17 & 20.
These people were a absolute nightmare.
We complained about there behaviour to the letting agent and there attitude was..
They pay their rent.
In the end we ended up moving because we could not live next door to these people anymore.
It was like living next door to a brother and sister, and you were waiting for the parents to come home and bring back some order.... Read more
4th Aug 2023 (1 year ago)
D Kresnik
Great service
Any issues were resolved within the day, and they were always happy to receive a call or an email.... Read more
4th Aug 2023 (1 year ago)
C Pickering
The utmost professionals they worked so well with Elliot Mather and sold and completed my sale really quickly nothing was too much trouble. Well done team and I wouldn't hesitate to recommend them thanks again... Read more
Seller
12th Jun 2023 (1 year ago)
O Nicholls
These guys are awesome! I had my viewings with Chris and following correspondence with Chelsie. They were both very friendly and professional, and constantly made sure they were chasing people, keeping things moving, keeping everyone in the loop, etc. There were a lot of unexpected turns throughout the process, and half the time I only knew what was going on thanks to Chelsie, and I'm positive I wouldn't be in my house right now if not for her. Cannot recommend enough!... Read more
Buyer
14th Mar 2023 (1 year ago)
B taylor
Excellent Service... Read more
18th Dec 2022 (2 years ago)
H Nicholson
Henry Simms gave amazing customer care, no question was to much trouble. From start to finish, We have received the best advise, care and experience. Would highly recommend x... Read more
5th Dec 2022 (2 years ago)
K
I can highly recommend Henry Simms, I brought a house with my partner and received a great service from the first day of viewing to the completion of sale. They are always happy to help and did their best to make the process as quick and easy as possible!
I’m writing this review from the comfort of my new home - Thank you! ????... Read more
Buyer
8th Oct 2022 (2 years ago)
David
Purchaser not the vender. Nonetheless Chris, Cheslie and team were excelent. Fair, respectful and friendly. Working proactively with both parties for a successful outcome. Recommended.... Read more
Buyer
28th Jul 2022 (2 years ago)
L Burton
I recently purchased a property through Henry Simms and they couldn’t have been more helpful. Nothing was too much trouble and all communication with Chris or Chelsie was prompt and informative. Paul was also more than helpful in offering advice with my mortgage. Would highly recommend their services.... Read more
Buyer
4th Jul 2022 (2 years ago)
B Gillott
Although Henry Simms didn't sell our house we brought one they were selling they were so helpful and professional with the help they gave us Chelsei and Chris were brilliant throughout our move. Many thanks Tim n Joy... Read more
Buyer
10th May 2022 (2 years ago)
Would just like to say Chelsea and Chris were outstanding in the help they gave us with the move recommend weather your selling or buying... Read more
Buyer
17th Apr 2022 (2 years ago)
C mathias
Completed the sale of our house today (yippee). It was all very new to us and Chris and Chelsie could not have been more supportive. From word go the communication was super friendly, efficient and never had to wait for a response to queries. Nothing was too much trouble for them. Not only was the service top notch, the price was the best around! Honestly could not recommend these more for sales and the rentals team are excellent too. Thank you from the bottom of my heart for your efforts in making this a smooth process.... Read more
Seller
8th Apr 2022 (2 years ago)
M Greenwood
Great from start to finish. The team did all the chasing up and kept me in the loop all the way with weekly updates thanks again ????... Read more
3rd Mar 2022 (2 years ago)
J Morby
This estate agent in Heanor was who we dealt with to purchase our bungalow from,
A fantastic team who went above and beyond to ensure the whole process was happy and stress free , we cant suppress in words what chelsea and chris both did for us , absolutely fantastic people
Especially chelsea who worked so unbelievably hard on our behalf in many aspects , 5 stars + all round
Thanks to the team from the bottom of our hearts from Mark & Janine .... Read more
Buyer
15th Feb 2022 (2 years ago)
C Butters
Very nice staff did more for us than our own solicitor... Read more
24th Dec 2021 (3 years ago)
A P
Lettings team are great, a prompt and professional service. Would def recommend.... Read more
Landlord
2nd Nov 2021 (3 years ago)
W Essex
5* Fantastic service. We sold our home with Henrys Simms and they were excellent. Chris came to complete the valuation and paperwork which was all clearly explained to us. Chris and Chelsie then managed the whole process with real professionalism. The communication was excellent throughout and always kept us updated. They are the best estate agent we have ever dealt with and would highly recommend you contact them if you are thinking of selling your home. Thank you Chris & Chelsie for all your help and hard work throughout our sale.... Read more
Seller
30th Oct 2021 (3 years ago)
R Collins
Fantastic fast service, very professional but willing to do extra when needed. Great at keeping you updated and chasing bits. Feel like they have become friends overthe last few months. Will definitely use again.... Read more
29th Oct 2021 (3 years ago)
A Abbott
Superb service throughout the sale. Family run business who provide a rare balance of professionalism and caring. Helpful and attentive throughout an emotional process.... Read more
Seller
10th Sep 2021 (3 years ago)
T Tassi
We used Henry Simms after not being happy with the service from another estate agents. They were like a breath of fresh air. They really support you through the process and really advocate for you. It's a personal service where nothing is too much trouble. They kept us up to date and helped us make decisions that were right for us. Customer service is second to none and I recommend to everyone. It really is 5 out of 5 from us. At last, an estate agent who genuinely cares and knows the stresses of moving home.... Read more
9th Sep 2021 (3 years ago)
We used Henry Simms after not being happy with the service from another estate agents. They were like a breath of fresh air. They really support you through the process and really advocate for you. It's a personal service where nothing is too much trouble. They kept us up to date and helped us make decisions that were right for us. Customer service is second to none and I recommend to everyone. It really is 5 out of 5 from us. At last, an estate agent who genuinely cares and knows the stresses of moving home.... Read more
Seller
9th Sep 2021 (3 years ago)
L Clarke
????????... Read more
8th May 2021 (3 years ago)
A Wilson
1st class start to finish. Would recommend to anyone and definitely use again.... Read more
9th Oct 2020 (4 years ago)
A Phillips
Fantastic team who deliver a very proffessional & great quality service from start to finish. They have great selling packages & the extra mile is just the norm to them. You get regular updates & are definitely kept in the progress loop. Cannot recommend their services highly enough, in fact we know of 3 clients that have also successfully used their services on our recommendation. Definitely a gold 5star service provider.... Read more
Seller
18th Aug 2020 (4 years ago)
M rusu
Very friendly,professional advice,thank you!... Read more
26th Feb 2020 (4 years ago)
S Quinn
Fantastic, frienly staf who go that extra mile. Would definitely recommend them.... Read more
9th Feb 2020 (4 years ago)
M (Sparkypark)
Brilliant staff. Went the extra mile to help my partner get the property she wanted.... Read more
13th Dec 2019 (5 years ago)
R harwood
Great service from Henrys Simms!! I recently let my property through Henrys Simms, the staff were all very knowledgeable, friendly and courteous. They marketed the property and organised viewings very quickly, found us a good tenant and provided us with excellent feedback throughout the process. I would highly recommend Henrys Simms they are a thoroughly professional letting agent. Great job!!... Read more
Landlord
17th Oct 2019 (5 years ago)
Excellent work done by professional well pleased... Read more
Landlord
2nd Sep 2019 (5 years ago)
D Smith
Why a 1 Star review, well any estate agent that doesn't care about how there tenants effect those around them. As long as they get there money, who cares. Based on this they really don't deserve a rating higher than this do they. I only gave a 1 star as i had to.
After reporting there tenant for the noise well into the early hours, they do nothing. So me and my family have to lose sleep due to this letting agents tenant.
And yes I've gone around knocking on the door, multiple times, no answer.
So thanks to this letting agents my life is disrupted, my family's life is disrupted.
Police wont do anything so I have to take time now to log and report things to the council.
I wonder how the owners would feel about this, or the mess that they have created of the front and back yards.
but never mind, I just need to keep filling in my form and suffer for god knows how long.
Thanks Henry Simms for your help with your Apparently (as you advised me) single mother with kids and her not really living there partner.... Read more
13th Jul 2019 (5 years ago)
C Shaw
I have worked together with Henrys-Simms over a number of years to find commercial tenants and their service has been excellent. All of the staff I've dealt with have been friendly, professional and efficient and I would recommend them highly.... Read more
Landlord
16th Jan 2019 (6 years ago)