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© GetAgent Limited 2025
- Taylors - Downend
Taylors - Downend
Opens tomorrow at 9:00am
33 Badminton Road, BS16 6BB
Taylors has been the trusted property advisor in Central, West Country, and South Wales regions for over 50 years. Our Bedminster team at the Downend branch excels in positioning your property to attract the right buyers, leveraging their extensive experience.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Taylors - Downend Reviews (368)
Have you used this agent?
94%
2%
0%
1%
4%
All (368)
Seller (43)
Buyer (48)
Landlord (54)
Tenant (93)
General (130)
Anonymous Landlord
I have rented my property out through Taylors, Downend for the last 2 years.
I have always found the team there very helpful and knowledgeable. In particular Lily the Manager and Nicole the Senior Negotiator.
I have just had a change of tenants and Nicole has dealt with this from the start. She has conducted the viewings, kept me informed about possible tenants. Made sure all the checks were carried out correctly e g references, right to rent etc.
My calls were always returned promptly by both Nicole and Lily and any queries I had however small were always answered fully without me being made to feel that I was keeping on.
Also Taylors make sure they keep you up to date with any changes in legislation which is so important for landlords these days.
Thank you again Nicole for your patience and hard work.
Landlord
2nd Jul 2025 (8 days ago)
J Hamilton-Webb
Couldn't recommend Taylors highly enough! They were amazing from day one. Quick to get our house on the market. Quick to take photos. Our sale wasn't easy as it fell through once and Taylors went above and beyond to 1. Try and stop it falling through and 2. Get it back on the market ASAP. It fell through on the friday and we had a new buyer on the Monday. Ashleigh, Bernadette and Jane's communication was amazing and they kept us updated with relevant info quickly too which is exactly what you want when moving house as waiting to hear answers is so stressful. What was generally a stressful experience was made so much nicer with the great experience we had from genuinely lovely people! Thank you so much!
Seller
1st Jul 2025 (9 days ago)
A Jay
I recently rented a property through Taylors, and I couldn't be happier with the experience. Nicole and Alisha were incredibly helpful, professional, and quick to respond throughout the entire process. She made everything feel smooth and stress-free, from the initial viewing to signing the paperwork. Her communication was clear and prompt, and she went out of her way to make sure all my questions were answered. I really appreciated her support and efficiency – thank you, Nicole!
Tenant
30th Jun 2025 (10 days ago)
L Z
Fantastic letting team, many thanks to Lily, Nicole, Lydia and Alisha. Great team work, well done girls????????????????????
Landlord
29th Jun 2025 (11 days ago)
B Skipper
Had a great experience with Alisha who’s been very helpful with the entire process, from signing documents and looking around the property.
27th Jun 2025 (13 days ago)
J Poole
Alisha was really helpful in setting up the property for us and was knowledgeable about anything we had queries about.
27th Jun 2025 (13 days ago)
J Pike
Very pleased with how Taylor’s dealt with the sell of my house.
Jane and Bernadette were very efficient and helpful with all aspects. I never had to chase.Always kept me informed about everything. Excellent service. Thank you.
Seller
17th Jun 2025 (23 days ago)
P Cheung
We had a great experience with the team at Taylors. Nicole was extremely patient throughout the entire process and always made sure our care arrangements and documentation needs were handled smoothly and professionally.
She kept us informed and made everything feel easy and well-organised.
Really appreciated her support—would highly recommend!
14th Jun 2025 (26 days ago)
J Hoare
We have just sold our property in Bristol through Taylors and wanted to extend a huge thank you Ashleigh, Chloe and all the staff at the Downend branch for an amazing and thoroughly professional service. Having someone you can just pick up the phone to and have a chat about how things are going makes the world of difference. It is a stressful process, and nothing will change that, but having excellent support and customer service like this makes all the difference. Highly recommended!
Seller
13th Jun 2025 (27 days ago)
C Found
Fantastic experience from start to finish - an incredible team who supported and ensured that my sell & purchase were completed quickly - Jane & Bernadette were fantastic - highly recommended
Seller
12th Jun 2025 (28 days ago)
B Wilkinson
We’ve recently moved in to our new rental home. Nicole was really helpful from the viewing and every was really efficient. Nicole made it really easy to prepare to move and we had everything we needed.
On the day of moving in the estate agent that met us with the keys hadn’t been to the property before so wasn’t as up to date with the home or information.
Tenant
8th Jun 2025 (5 weeks ago)
I senior
Nicole was extremely helpful and efficient in handling the letting. She explained the procedure clearly at each stage of the process and kept me in touch with developments. She answered my phone calls and emails promptly. I would strongly recommend her to potential tenants.
Landlord
7th Jun 2025 (5 weeks ago)
Zalika
Extremely happy with the service received from Lydia and Alisha at Taylor’s Downend. Very knowledgeable, polite, efficient and transparent. I would definitely recommend them.
4th Jun 2025 (5 weeks ago)
Anonymous Tenant
I would like to express my outmost gratitude to Nicole on behalf of Taylor’s in securing a house we now call a home…the process was just effortless and all information explained, within a month we moved to our home and have settled well all thanks to Taylor’s.
Tenant
9th Apr 2025 (13 weeks ago)
Anonymous Landlord
This is the second time I have used Taylors for marketing a new property along with the viewings, contract and vetting service.
A great service from all staff and special thanks to Nicole Maynard for her hard work .
Landlord
13th Nov 2024 (7 mo. ago)
D Colosimo
Had the pleasure to be helped by Lydia who was very professional with a very good communication. Recommended.
12th Nov 2024 (7 mo. ago)
B S
Great service by Nicole M & Lily from start to finish.
Kept us updated throughout the whole process.
4th Nov 2024 (8 mo. ago)
themarinebuoy
If you're looking to rent a property l highly recommend Taylors. The service l received from Lilly and Nicole in particular was 2nd to non. They have kept me up to date with the the things l needed to do and made the process of renting a little less daunting than l thought it was going to be. Thank you Lilly and Nicole for everything you've done. I feel quite settled even after 3 days in my cottage in Chipping Sodbury.
5 stars ??
Tenant
4th Nov 2024 (8 mo. ago)
W KUNG
I would like to take this opportunities to thank you for Taylors letting team assistance. Especially Lily and Nicole, they are really helpful and warm, all of the documentations very clearly. Under their guiding, step by step to fulfill the procedures, finally the leasing has been completed. Thank you again and all the best wishes for them.
Landlord
4th Nov 2024 (8 mo. ago)
R Micciche
We nearly used Callum Sawyer who works from Taylors for Countrywide mortgages and he was a total time waster, it was obvious that he was trying to trick us into paying him money for things we could do on our own such as putting an offer on a house which he told us that we could not do without him. He would not send us our AIP and just 'goasted' us when we asked for it, and then made us get paperwork we didn't need from an accountant which cost us money we didn't need to spend. After meeting a professional mortgage advisor he has advised us that this is not how things should be done. Really disappointing as he should have been there to guide us through the process as first time buyers but instead he just tried to take advantage of us. Avoid!!!
4th Nov 2024 (8 mo. ago)
Anonymous Tenant
I have recently rented a property from Taylors in Downend. The service was outstanding. A special thanks to Nicole and Lily who helped me through the process and made it feel so simple. I also want to comment on the excellent customer services they have provided and providing prompt responses to all my emails.
Sadia
Tenant
30th Oct 2024 (8 mo. ago)
S Khurshid
I have recently rented a property from Taylors in Downend. The service was outstanding. A special thanks to Nicole and Lily who helped me through the process and made it feel so simple. I also want to comment on the excellent customer services they have provided and providing prompt responses to all my emails.
Sadia
Tenant
30th Oct 2024 (8 mo. ago)
J Holmes
Nicole was very friendly and quick to respond to any enquiries we had.
12th Oct 2024 (8 mo. ago)
D P
Hi,
They helped me in the smooth process of moving to my new accomodation. Letting agent Nicole Maynard was very supportive.
12th Oct 2024 (8 mo. ago)
K Mather
Thanks to Nicole Maynard who has been very helpful during our move and made it probably one of the smoothest experiences I've had renting a property despite it being a move across the country for me. The whole process has been an easy one, and she and her colleagues were responsive throughout.
Tenant
1st Oct 2024 (9 mo. ago)
I Wong
I recently rented a house through Taylors Property and I couldn't be more pleased with the experience. The letting agent was incredibly efficient and helpful throughout the entire process. I want to extend my heartfelt thanks to Jack, Lily and Nicole for their outstanding support. They made me very impressed finding a suitable home easily, allowing me to focus on finding a good school for my children. Their professionalism and dedication truly made a difference. I highly recommend Taylor Property for rental property!
Tenant
30th Sep 2024 (9 mo. ago)
M O
Recently used Taylor’s for my move into Bristol, Nicole on the lettings team was a great help and ensured that everything went smoothly for us, she is great and always happy to help with any questions we had, she has continued to be a great help since the move.
Tenant
16th Sep 2024 (9 mo. ago)
L Lambert
A huge thank you to Nicole Maynard who was so lovely showing us around our new home at viewing and super efficient dealing with the admin given our 1 week turnaround. Lily and Jack have both been great too. Wouldn't hesitate to recommend Taylor's for lettings.
Tenant
4th Sep 2024 (10 mo. ago)
J S
Very helpful staff. Nicole and Lily especially. Great communication
2nd Sep 2024 (10 mo. ago)
G Bartolucci
Great service! Nicole Maynard was especially responsive and made the whole process smooth sailing.
2nd Sep 2024 (10 mo. ago)
D Moore
Nicole at Taylors was incredibly helpful in getting us into our new home. She was always quick to reply to any questions and concerns we had during the process which gave us a lot of reassurance during a stressful time.
Tenant
13th Aug 2024 (10 mo. ago)
Y Galasyuk
Very pleased with the service provided to us on a continuous basis. Nicola and Lilly are very helpful and thoughtful. Thank you for everything
4th Aug 2024 (11 mo. ago)
F Abad
A great service and experience. Highly recommend Taylors to anyone looking for a property to let. A special thank you to Nicole who was great with communication and very helpful with whole process!
Landlord
2nd Aug 2024 (11 mo. ago)
A Damilola
Letting a property with Taylors is very easy and I will definitely recommend them to anyone. Nicole Maynard helped me all the way till a got the property I love. Thank you Nicole
Landlord
2nd Aug 2024 (11 mo. ago)
B Ajulo
Tailors Sales and letting agents did a good job in helping to secure my new apartment. They made the whole process easy for me. Nicole was really helpful in the whole process .
Buyer
31st Jul 2024 (11 mo. ago)
A Mopelola
It has been a nice and smooth experience with your company especially Nicole who is our letting agent
Landlord
30th Jul 2024 (11 mo. ago)
P Abad
Great service from Taylor’s. Nicole was really helpful with assisting us with the move and ensured that everything went smoothly! Would definitely recommend!
Tenant
30th Jul 2024 (11 mo. ago)
E Halil
The person who helped me, Jack Slipper is so friendly and kind person. He helped me with the process and I'm so pleased with it.
26th Jul 2024 (11 mo. ago)
S Nasim
I have had a wonderfull experience with Taylor’s Estate Agents! The whole team have really worked hard to help me find the perfect house. Specially Jack Slipper supported me through the whole process and he did the utmost to find the perfect property for me. During whole process he gave anwser and query of every question. His communication is ver good. I can’t thank him enough, would highly recommend!
26th Jul 2024 (11 mo. ago)
M Azam
Team at Taylors is very hard work and cooperative. they done extremly well to provide me new house according to my requirements. every thing was completed smoothly and with in time. They have done what i requested and always responded my queries until they handover keys to me.
i would highly recommend taylors for letting or buying home.
specially thanks to Jack and hannah for such support
Buyer
26th Jul 2024 (11 mo. ago)
M Neagle
Lily and Nicole made this experience extremely easy and were very helpful
8th Jul 2024 (1 year ago)
C Cullimore
Just want to share how absolutely fantastic both Nicole & Jack from the Taylors branch in Downend were! Both went above and beyond to keep us up to date and were a credit to the company for their professionalism #5staremployees
3rd Jul 2024 (1 year ago)
C Hurley
Highly recommend Taylor’s in Downend, particularly Nicole and Jack - they both helped me through each step of the letting process. They were always happy to help at any time and through any point of the rental. Thank you so much!
Tenant
3rd Jul 2024 (1 year ago)
C Balaam
Jack was great through the whole process. He was able to find good tenants within a short time and made the whole thing seem effortless. Thank you!
Landlord
3rd Jul 2024 (1 year ago)
K McD
Such a good letting company! Massive thank you to Jack Slipper, our estate agent, sound guy really really helpful and efficient! Couldn’t recommend more :))
Tenant
3rd Jul 2024 (1 year ago)
Becky
Very quick and efficient at finding us a tenant. Nicole at the downend branch helped us with anything we needed.
Landlord
2nd Jul 2024 (1 year ago)
D Reid
Nicole M was very friendly and helpful throughout the whole experience. Always kept me up to date and fast to respond when I had any queries! Made the process extremely easy!
28th Jun 2024 (1 year ago)
Ali
Recently had the pleasure of dealing with Jack who has made everything so easy from the get go for me and my partner.
Great customer service and client care. Would definitely recommend this estate agents to all.
28th Jun 2024 (1 year ago)
J Hart
Taylors were a pleasure to work with during the process of buying our new property, communication and flexibility were A+. Maddi who was our main point of contact was always willing to help and always so friendly, nothing asked was ever too much. Highly recommend.
Buyer
26th Jun 2024 (1 year ago)
H Duckworth
The process of looking at the property to moving in was very smooth and fast thanks to all the help from Nicole. Thanks again!
Tenant
19th Jun 2024 (1 year ago)
O Herbert
We had Nicole through our experience of moving in and she was absolutely fantastic! Great communication and got us moved in really quickly. Would recommend for anyone looking to move????
Tenant
19th Jun 2024 (1 year ago)
K Danley
Taylors were amazing with finding us a property last minute. Always responsive and reliable. Will recommend to all my friends and family.
Special thanks to Nicole Maynard, who was always great assistance and went through the process with us from the beginning until the end, explained every step fantastically and always made sure we are happy with the process and everything goes in timely manner. Brilliant work!
19th Jun 2024 (1 year ago)
B Tarr
Nicole was so so helpful in showing us round our new house at short notice. Great customer service all round!
19th Jun 2024 (1 year ago)
T Wally
Great services and they are very helpful
Jack slippers was very helpful, whenever you put a call through to him , he was always ready to help and provide us with good services …. Thank you jack
18th Jun 2024 (1 year ago)
L Noad
Lily and Nicole were great. They went above and beyond to find the rental I was looking for and were a pleasure to deal with throughout. I highly recommend this team.
Tenant
15th May 2024 (1 year ago)
T tshuma
The stress of moving abroad is devastating,fortunately for me Nicole Maynard was heaven sent.She helped me with my first rental,very professional and everything went smoothly.I got updates on every single detail until and afterwards my move in.I would have given 10 stars pity the maximum is 5 stars......
Tenant
9th May 2024 (1 year ago)
B OKOYE
Nice letting agency...especially the agents like Nicole and Jack, always ready to guide you. Thanks Taylors
Landlord
9th May 2024 (1 year ago)
F Bailey
Nicole Maynard, worked tirelessly to help me find the accommodation I needed
9th May 2024 (1 year ago)
O huizen
Easy process, everything moved in good order, great communication from the letting team especially Nicole who's fast replies on querys and questions made the process easy and simple!
Tenant
2nd May 2024 (1 year ago)
S ball
So far so good as a new agent for me Nicole has been very attentive and professional keep up the good work.
30th Apr 2024 (1 year ago)
S Akram
I am very happy with the professional services offered by Taylors. especially Mr. Jack slipper, who was very efficient in communicating, giving back feedback, and quick to organise and coordinate viewings. As a customer, i couldn’t be more satisfied with the services provided by Taylors and Mr. Jack highly recommended.
25th Apr 2024 (1 year ago)
W Kelly
Thank you Nicole Maynard's professional service during the letting of my flat.
Landlord
25th Apr 2024 (1 year ago)
N devasena
We recently signed a rental agreement with taylors. Service was wonderful and Mr.Jack slipper was very kind and helpful. Tanks to taylors and Mr.jack .
Tenant
24th Apr 2024 (1 year ago)
J davies
What more can i say but absolutely fantastic estate agents, i have gone through one before which had no customer skills or communication with taylors you get it all, even if the person you dealt with wasn’t available they are all happy to help. And even after they don’t just drop you it’s continued support throughout ???? ???????? jack slipper was fantastic all the way through and was bombarded with so many questions from us which he didn’t struggle to answer. Thank you for help in finding us a new home. Really appreciate it ????
Buyer
24th Apr 2024 (1 year ago)
J Patel
We got a best service and very helpful staff
Jack slippers is very helpful while find my new flat . Jack gave all the information and helpful . I’m very appreciative for that .
19th Apr 2024 (1 year ago)
B Erreyes
We had an excellent experience with Taylor's estate agency.Thanks to Jack Slipper who was very patient during the process and very helpful.I would highly recommend .Thank you
15th Apr 2024 (1 year ago)
T Dinakaran
Recently we signed a rental agreement with Taylors, Mr. Jack slipper have been so nice and helpful. Thanks to Taylors and Jack.
Tenant
12th Apr 2024 (1 year ago)
R Thakar
Provided good support towards my new tenant journey. Very straight forward and kind (Jack from lettings office).
Tenant
12th Apr 2024 (1 year ago)
J Silcox
Great experience with Taylor’s downend. Nicole and the team were great and efficient. Thanks again.
11th Apr 2024 (1 year ago)
R Avila
Excellent job Jack Slipper, the entire process of getting our new house rented was very effective and efficient, now my family is very happy. Many thanks for everything
Tenant
10th Apr 2024 (1 year ago)
Maddie
Massive thanks to Nicole for making our first time renting so much easier. She is always quick to respond and always happy to help.
Tenant
10th Apr 2024 (1 year ago)
A McGuinness
Recently began renting a property through Taylors - Downend and Nicole has been fabulous. She's made the process so easy and has answered any questions that we have had. The property is lovely and can't thank the staff enough for their time and patience.
Tenant
2nd Apr 2024 (1 year ago)
P Giron
Great service from Taylors, excellent communication, both by phone and email. Nicole Maynard managed our letting, together with Lily Haire and we are very pleased with the whole process. This is the second time we've instructed Taylors and we can highly recommend their professional attitude, thoroughness and competence.
Landlord
30th Mar 2024 (1 year ago)
A Mckenna
It was great working with Georgia for the sale of my property. She helped meet a tight closing date I needed. I really appreciate the hard work and would recommend for future home sales.
Seller
14th Mar 2024 (1 year ago)
D Lewis
We are very happy with Taylor’s Lettings both from the initial meeting with Victoria (Lee) and our ongoing contact with Nicole ( Maynard). Nicole kept us updated throughout the search for tenants, she was responsive and nothing was too much trouble for her.
Landlord
12th Mar 2024 (1 year ago)
T groves
Maddi was lovely, honest and had a calm nature about her. As first time buyers we had a budget of 300k maximum however we have ended buying a house we didn’t even see on rightmove and that’s all thanks to Maddi!
Buyer
4th Mar 2024 (1 year ago)
A Km
* AVOID as much as possible!
Regret having had anything to do with this branch.
So many times they agree with you on something on the phone, but then deny it completely. Terrible service for our check-in, check-out and any communication about ending the tenancy.
** DODGING a lot!
I used zero deposit and they used COUNTRYWIDE to do the check-in and check-out report. The check-in report was concise and had super low-quality pictures and general comments while at the checkout they did a comprehensive bit-by-bit report with loads of dodgy comments on issues with furniture that existed before! Even of the things that were not mentioned in the check-in report. They tried to make a big claim for a deposit based on this!
Tenant
29th Feb 2024 (1 year ago)
J Rymell
Madison Harris was amazing with the purchasing of my property. Fantastic communication with fast replies and always in a great mood. Definitely recommend.
Buyer
28th Feb 2024 (1 year ago)
R Lenaghan
I had the pleasure of dealing with Jack, if I could give him more than 5 stars I would ! He kept me up to date the whole time, made me feel supported and explained everything so well. It made moving feel almost too easy he is an asset to the team!!
27th Feb 2024 (1 year ago)
M Goswami
Recently I got property with from this agency. They were up to the marks. Specially I want to thank “Nicole” for her amazing work her instant response for any updates or queries.
27th Feb 2024 (1 year ago)
N Nzewuba
You guys are very ok to deal with, most especially my wonderful let negotiator Mr Jack, I appreciate you.Best regards and all the best ????
Landlord
27th Feb 2024 (1 year ago)
Anonymous Tenant
The process was smooth and the letting agent Nicole was exceptional in discharging her roles in terms on communication with us every step of the way, l would really highly recommend Taylor's Downend. Job well done thank you.
Tenant
26th Feb 2024 (1 year ago)
R S
A very big thanks to Mr. Jack Slipper who has been professional and helpful throughout the process and made it easier to secure our tenancy.
Tenant
26th Feb 2024 (1 year ago)
M JOHN
Great service offered by Jack at Taylor’s Estate Agents. He made sure of a smooth check in for the tenants and kept me updated every step.
Landlord
26th Feb 2024 (1 year ago)
Y Nzewuba
My experience with taylors was a beautiful one, All the staffs that attended to me was nice especially Mr Jack, he was nice and helpful..if there's anything above 5 star, that's what they deserve.
26th Feb 2024 (1 year ago)
A Ferguson
I’ve had an excellent experience with Taylor’s Estate Agents! The whole team have really worked hard to help me find the perfect house. Jane and Bernadette especially supported me through the whole process and Jane did the utmost to find the perfect property for me. I can’t thank them enough, would highly recommend!
Buyer
22nd Feb 2024 (1 year ago)
J Hicks
I cannot comment about the entire process of selling our house as it has only just sold but certainly from the moment they came round to value the house until now it has been more than satisfactory. Rosa initially came and she was non-pushy, patient and interested and emotional with me too!! All the girls who have dealt with us and carried out viewings were great but it was ultimately Jane who said 'don't worry I will sell your house' that did just that!! We sold exactly a month after it went live on Rightmove and I know that Jane worked really hard to get the right people through the door. She was straight talking which we liked and communicated brilliantly with us up to where we are now. Thank you all those involved in our sale.
Seller
22nd Feb 2024 (1 year ago)
T BG
We had a very good experience with Taylors letting agency to secure our tenancy. Thanks to Jack Slipper, a letting agent who has been professional and helpful throughout the process.
Tenant
20th Feb 2024 (1 year ago)
J Smith
Taylors have been fab. They have been fully supportive and able to explain each step of the process, which we did not understand as full time buyers. From the first viewing Maddison Harris has supported and helped us.
Just wanted to say a huge thank you to the whole of the Taylors Downend team
Buyer
4th Feb 2024 (1 year ago)
Anonymous Tenant
I was struggling to find a house for me and my husband.But Taylors gave me enough support in this process .Specialy thanks for Nicol Maynard she always gave us friendly and polite service
Tenant
1st Feb 2024 (1 year ago)
L Stumper
Having been involved with both the sales and lettings team for Taylor’s Estate Agent I can’t recommend them enough. Special thanks to Victoria and Nicole for all their hard work.
31st Jan 2024 (1 year ago)
G Mwandembe
Taylor's Downend is a fantastic estate agent. They have been very supportive Since day one of our property search. A Special Mention to Maddison Harris. She was amazing Really enthusiastic Friendly to us and our relatives. In Our opinion she really sold the property to us and in the end we ended up making a purchase Based on her strong recommendation. I would definitely recommend anyone to use this estate agent she was incredible. Really good service they always kept us in the loop regarding all the developments.
Buyer
30th Jan 2024 (1 year ago)
A Tremlin
Me and partner moved from another estate agent who we had a lot of trouble but we decided to move to Taylors they have been amazing they sold our home within a month of being with them to first time buyers….they are very helpful and really good communication keeping us updated with everything….i highly recommend them and also the mortgage advisor who has been so helpful too
Seller
30th Jan 2024 (1 year ago)
T price
Can not recommend the Taylor’s at Downend enough, especially Georgia. I would definitely use again. Thank you ????
29th Jan 2024 (1 year ago)
J Clegg
Jack Slipper was very helpful and provided brilliant service. Would definitely recommend.
27th Jan 2024 (1 year ago)
J Hemans
I will say, looking for accommodation is a daunting task in these times but with Taylors this becomes easy and stress free. Great staff and wonderful services. Jack from the Downend branch was a lovely guy from day one and made getting our new home a beautiful journey for us. Keep up the good job guys.
Tenant
26th Jan 2024 (1 year ago)
L Owusu
Very good
25th Jan 2024 (1 year ago)
M Hemans
Jack was very proactive throughout the letting process. Aside his commendable professional interpersonal relationship and customer service, he ensured the letting process was less stressful.
Landlord
25th Jan 2024 (1 year ago)
A Uche
I had a good experience during my process of getting a house to let.
The staff are professional and supportive especially Jack Slipper
Landlord
19th Jan 2024 (1 year ago)
G Dickin
Ashleigh and Georgia were brilliant and kept things moving forward when relationships with our buyer were difficult. Georgia was particularly good at chasing up solicitors and holding people to account for agreed deadlines. Taylors also marketed the house really well so that we got the right buyers in the first place. Would definitely recommend and use them again.
Seller
17th Jan 2024 (1 year ago)
G R
I would like to thank Taylors for the house which is a pet friendly. Me and my wife was really struggling to get a pet friendly house. Special mentioning for Mr. Jack slipper who was representing Taylors, helped us a lot in getting things sorted within a weeks time. A big thanks to the entire team.
Tenant
16th Jan 2024 (1 year ago)
L ????
I am very grateful to meet the excellent agents Miss Ashleigh Thwaites and Miss Maddi Harris from Taylor. I am impressed by their serious and responsible work attitude and enthusiastic and kind service. I like Taylor and trust Taylor's service through these very nice agents. Thanks very much.
13th Jan 2024 (1 year ago)
H haris
Jack Slipper was really good and helped us a lot, service was excellent ????
11th Jan 2024 (1 year ago)
A Clarke
We have recently used Taylors to move into our new house. Nicole Maynard dealt with everything for us, she was really helpful and made sure we knew what was happening along the way. I would recommend Taylors and Nicole.
9th Jan 2024 (1 year ago)
O Omuabor
I love love my new home! The process was ok. Jack Slipper and his colleagues were very accessible and always ready to help. I chose right this time!
9th Jan 2024 (1 year ago)
M Baby
Smooth process with the letting agency, got a rented house efficiently.special thanks to Nicole Maynard .
Tenant
9th Jan 2024 (1 year ago)
S Baker
Exchanged before Christmas, can't thank Taylors Estate agents enough. Would like to thank Jane and Georgia especially. They were professional, pro-active, friendly and polite. Would happily recommend to anyone looking to sale within the Downend area.
Seller
4th Jan 2024 (1 year ago)
S hansima
We found a nice property thanks to Taylors letting Agency. We were so happy how our agent Jack Slipper handled the renting process. It was really close to Christmas break and we were bit worried if something goes wrong !. But fortunately Jack Slipper was highly trained and professional in his job, he provided a very smooth and quick service. Thank you Jack and Thanks Taylors for providing this amazing property and the care and support provided.
Tenant
27th Dec 2023 (1 year ago)
K Navod
I worked with Jack Slipper from Taylor's Estate Agent for my renting process , and I couldn't be happier. Within very short period of time he managed to complete all the requirements. Specially it was near Christmas time. This is mainly due to Jack's professionalism, knowledge, and dedication. Most of the time he was one step ahead to make sure renting process go smoothly. I am delighted and highly recommend Taylor's Estate Agent and specially working with agents like Jack Slipper.
thanks.
Tenant
27th Dec 2023 (1 year ago)
O Chioma
Working with Taylor’s was a nice experience,You made my letting an easy and a very smooth one process,
Thank you Nicole Maynard for your support and approach.Always ready and quick to my enquiries
Good communication,I will say
Thank you all (Taylor’s team????)
Landlord
27th Dec 2023 (1 year ago)
T Rankin
Great customer service and a special thanks to Jack Slipper for the help on getting us a place before the new year.
21st Dec 2023 (1 year ago)
C Lambton
Great overal Customer service and a special thanks to Jack Slipper for support in getting us in the property before the end of the year.
Also, Lily Haire was very helpful.
20th Dec 2023 (1 year ago)
T Eleotério
Letting services customer, very straightforward and very kind people. Mr. Jack Slipper was awesome assisting us during all our letting process, from visiting the property to delivering the keys.
Landlord
18th Dec 2023 (1 year ago)
J mulembe
Jack slipper has been so helpful and we loved the services because of his availability. He was so friendly and easy to talk to. Thank you
15th Dec 2023 (1 year ago)
M mizon
Very easy & straight forward deal with Nicole, she helped us along they made things a little clearer for us as it was our first time.
Very bubbly & chatty while showing us around the property. Helped us understand more how the process works. Very much appreciated & will highly recommend Nicole from Taylor’s downend. Thankyou again.
14th Dec 2023 (1 year ago)
I bica
We had a very good experience with Callum and Rose
8th Dec 2023 (1 year ago)
L Rhodes
Easy to deal with, Jack was particularly helpful and up front which is always appreciated when dealing with the usually not great world of renting! Taylors were also accomodating when we went in to sort something out but went to the wrong branch, but this was not a problem and they were happy to help!
Tenant
3rd Dec 2023 (1 year ago)
K jit
My whole experience with Nicole is awesome ????....she is so nice and humble.how she treat me help me that's is awesome .I really appreciate her performance
30th Nov 2023 (1 year ago)
M Norton
Would highly recommend Taylors Downend. We are using their services to manage the rental of our property and they’ve been great. Nicole and Lily have assisted us at every step, both being professional, thorough, and offering amazing customer service.
Landlord
25th Nov 2023 (1 year ago)
Anonymous Landlord
Taylors have been amazing through the whole process of us renting put our property. When we first thought about renting out our property I emailed quite a few companies and Taylors were the most prompt and professional by a long way. They have been very accommodating, and easy to work with, I would highly recommend them to other landlords.
Landlord
24th Nov 2023 (1 year ago)
R Willis
Jack and Bilal were amazing and very helpful
14th Nov 2023 (1 year ago)
J Cox
I recently helped my aunt purchase a retirement flat in staple hill. The flat was advertised through Taylor’s in downend. I dealt mainly with Georgia and I must say credit where it’s due! Georgia was super helpful and responded to my queries (their was several) with great speed and professionalism. Georgia really helped make a really stressful time run as smoothly as possible. I was kept informed at all times and procedures explained to me with patience , nothing was too much trouble. Thank you to Taylor’s Downend branch (especially Georgia) and keep up the good work.
Buyer
14th Nov 2023 (1 year ago)
J Vesey
Completed last week after quite a long time due to protracted solicitor negotiations. Taylors were with us all the way and very proactive in finding buyers and providing customer care. Ashleigh and Rosa were fantastic, but have to single out Georgia (Scudamore) who's cheery weekly phone check-ins kept the whole process on the rails for us.
Seller
13th Nov 2023 (1 year ago)
S Phillips
A big thank you to Ashleigh, Georgia, Rosa, Bernadette and Jane for completing the sell and purchase of our house move. Along the way we had problems finding the right property, but the team were positive, supportive, informative and professional. Nothing was too much trouble. Five stars to all of them, they were absolutely great!
Seller
9th Nov 2023 (1 year ago)
V Ramos
Georgia Scudamore has been amazing throughout the purchase of my first property. Chasing paperwork and get answer from the seller. It has been a good experience and part of it is thanks to her. I will recommend Taylor's Downend all the way. The staff is amazing. Thanks Georgia
Buyer
8th Nov 2023 (1 year ago)
T Morgan
We sold our house in April, which was very very easy with Jane,but unfortunately that is where the good news stopped.
Taylor’s forced us to have a mortgage evaluation with their in house mortgage advisor, even though we had an AIP from another lender. They sold us a house which they said could complete in a quick turnaround - in the 10 weeks following that the only response we had was “your onward is actively looking”. We pulled out and purchased with another estate agent, things turned sour. Multiple chases on emails, not answering the phone, and then to top it off, on completion, we were chased all day to release the keys when their own buy to let buyer didn’t release the funds until late in the day. Not a good experience at all.
Seller
4th Nov 2023 (1 year ago)
M ayub
Nicole Maynard helped me with my rental and guided me through all the process very well. Really appreciated her help. Would definitely recommend others.
Tenant
1st Nov 2023 (1 year ago)
S starr
Thank you so much to Jane Bernadette Ashleigh and all of the team at Taylor’s Downend ..all the staff have been so professional answering any questions we have had ..we are selling and buying with Taylor’s Downend you truly are a dream team x
Seller
28th Oct 2023 (1 year ago)
P Omoko
My experience is one fantastic story am impressed with their support and feedback jack from Downend is fantastic
26th Oct 2023 (1 year ago)
L Coltman
Really pleased with the team at Taylor’s, particularly Lily, Nicole and Victoria, each of whom made the process of renting my property easy and were quick to answer any questions that I had! Would recommend!
Landlord
21st Oct 2023 (1 year ago)
J Layinka
Recently rented a house with Jack Slipper. After months of speaking with so many agencies and agents who didn’t really care, Jack was a breath of fresh air. He made the whole experience easy and was prompt with his responses. I would highly recommend Taylors to anyone.
Tenant
19th Oct 2023 (1 year ago)
B Diaconescu
Jack Slipper was great
18th Oct 2023 (1 year ago)
O Tolu
Good . We had some issues moving into the house. But they responded to the queries.
12th Oct 2023 (1 year ago)
N Warr
Bernadette was very friendly towards myself and my sister when we were looking for a property for our parents. She was informative about the properties we viewed and kept us up to date with developments.
Thank you
10th Oct 2023 (1 year ago)
V Life
Myself and my friend recently rented a house with Jack Slipper, he did a great job of ensuring we had all the right details before and during our move.
Tenant
6th Oct 2023 (1 year ago)
L Martin
As first time buyers, myself & my partner had a myriad of questions and concerns going into the house buying process. Georgia Scudamore was patient, responsive and helpful in facilitating a lot of the essential communication which made the process as a whole much easier for everyone involved.
Buyer
5th Oct 2023 (1 year ago)
J Boin
It has been pleasure doing business with this Taylors' branch and Vicky Jac Nicole Lily did good job. They are responsible, responsive and helpful. We would recommend this team. Thank you
1st Oct 2023 (1 year ago)
B Mhlanga
Thank you very the great services from Jack Slipper.He kept us informed and updated all the times during process of our rental . We give him 5 star. Thank you.
Tenant
29th Sep 2023 (1 year ago)
O Edward
My experience with Jack Slipper was fantastic, he made the whole process so easy and the communication was great ????. He went on to promote future transaction with the firm. I am more than happy with the entire process of getting a property through him and the organisation. Jack, you re doing a great ???? job.
I remembered when we couldn’t get the keys to the property, he was called upon and he rushed down. He was kind enough to make another viewing arrangement with great communication of a new date and time.
29th Sep 2023 (1 year ago)
A Rodrigues
I recently rented a house with the help of Jack Slipper from Taylor's Estate Agent, and I couldn't be happier. Jack's professionalism, knowledge, and dedication made the entire process smooth and stress-free. He was responsive, patient, and efficient, ensuring I found the perfect rental property. I highly recommend Taylor's Estate Agent and, in particular, Jack Slipper for their excellent service. Thank you!
Tenant
28th Sep 2023 (1 year ago)
M joseph
Nicole Maynard one of the agent who did a tremendous job from the Beginning of viewing . hopefully we will get this good services in our tenancy period.
Tenant
28th Sep 2023 (1 year ago)
JEETHU
Thank you for the wonderful support
26th Sep 2023 (1 year ago)
B Thiele
Fantastic service from Maddi. Kind, informative, responsive and approachable. Thank you Maddi!
20th Sep 2023 (1 year ago)
A Abaza
Thanks to Nicole Maynard and Jack slipper the process of renting the house was easier than most of the times. Also when we received the house it was so clean
Tenant
16th Sep 2023 (1 year ago)
T Sheppard
We wish to take this opportunity and thank Georgia and Ashleigh for the spectacular work, they did in keeping the house sale on track, keeping all parties focused to get to the end result. They kept us informed on a daily basis and with a regular round up on a Friday afternoon to put our minds at rest that everything is up to speed. A big well done from us both!
Seller
14th Sep 2023 (1 year ago)
M Jama
Staff were fab in particular Bernadette and Jane who saw the project through from day one, helping me get the best possible price and keeping me informed throughout the process. Thank you!
14th Sep 2023 (1 year ago)
W Moth
We've had a fantastic experience with Taylor's! Our contact was Nicole and she was absolutely on point with any questions and queries we had and went out of her way to make sure we were happy and update us with anything. I'd highly recommend Taylor's to absolutely anyone looking to rent!
Tenant
9th Sep 2023 (1 year ago)
L Coggins
Amazing service from Jane at Taylors. I'm generally quite mistrusting of estate agents but Jane was so helpful from the moment we met, she suggested properties to me I had ruled out and 'taylored' (ha) the viewings according to my needs, which even I hadn't realised were my priorities at that stage. Really knowledgeable, made an effort to go the extra mile in anticipating my questions and liaising with the sellers.
As a result I've found the perfect house for a great price, genuinely would never want to use another agent again.
Buyer
8th Sep 2023 (1 year ago)
A Winship
Very nice and welcoming young lady
Very helpful and informative
Thank you Nicole Maynard
From Andrew winship
7th Sep 2023 (1 year ago)
A Taiwo
Me and my partner recently had the pleasure of working with Jack from Taylors Downend and we had a great experience . He was professional and informative and provided us with all the information that we needed to know in the run up to our move .Jack thanks
5th Sep 2023 (1 year ago)
M Alam
Our heartfelt thanks go to Jack. Taylos and Jack epitomize a letting company driven by sincere care and dedication. They've elevated the routine task of renting into a heartwarming, community-focused journey marked by transparency. Their constant support not only secured us a lovely home but also embraced us as valued family, not just tenants. If you desire an experience beyond a mere residence, Taylos and Jack is your ultimate choice.
Tenant
5th Sep 2023 (1 year ago)
R Urban
We would like to send a massive thank you to Nicole and Jack for their professional help and support. Moving a house can be stressful, buy they made it much easier for us!
4th Sep 2023 (1 year ago)
A Rahman
Jack from Taylor's provided exceptional service, securing my new home swiftly. His professionalism, prompt communication, and deep market knowledge made the process seamless. Highly recommend Jack and Taylor's Letting Agency for their outstanding service in finding the perfect rental property.
Tenant
4th Sep 2023 (1 year ago)
A Pl
It was a good experience from Taylor. Especially Jack slipper. He was very nice and helpful. Me and my husband are grateful for his service..
2nd Sep 2023 (1 year ago)
G ROCKS
I am so happy about the service they provided and Jack Slipper the letting agent was very helpful and I am very grateful and impressed they way he handle things
Landlord
2nd Sep 2023 (1 year ago)
R Dolman
My wife and I were very pleased indeed with Maddi showing around several flats yesterday, to select one for my brother-in-law. He was so pleased that he is in the process of buying it. Thanks ever so much and well done!
Buyer
2nd Sep 2023 (1 year ago)
S Sully
I sold my property through Taylors estate agents in Downend, and I worked with a lovely lady called Georgia, who was extremely friendly, helpful, and very knowledgeable. I give her five stars. Thank you so much.
Seller
31st Aug 2023 (1 year ago)
C Wilcox
Jack Slipper of Taylors Sales and Letting Agents Downend has been a massive help every step of the way! Highly recommend this Agency!
31st Aug 2023 (1 year ago)
J Thorogood
Jack has been very fast at answering our questions and getting everything sorted. Thank you
31st Aug 2023 (1 year ago)
U Ibekwe
We've just moved into an apartment in Soundwell Road with the help of Jack Snipper. My partner and I got all the help and assistance needed to secure the 2-bed apartment.
Thanks Jack and many thanks to Taylors Estate Agent. Much appreciated
Tenant
30th Aug 2023 (1 year ago)
I Giles-Lane
Me and my partner recently had the pleasure of working with Jack from Taylor’s Downend, and we had a great experience. He was professional and informative, and provided us with all the information that we needed to know in the run up to our move. This made us feel fully assured and supported right from the start of the process.
30th Aug 2023 (1 year ago)
B tijani
They are sos lovely people and also have customer relations. Am glade I got a property from the.
Buyer
30th Aug 2023 (1 year ago)
N simpkins
Just a review to say how impressed I was at how pro active the team are at downend Taylor’s branch, Jane in particular shows she has a lot of experience with selling properties I was also impressed with Lisa who came round to value my property who was extremely professional and helpful if you’re thinking of putting you’re house on the market Taylor’s downend are the ones to go to
Thankyou for you’re help !
Seller
29th Aug 2023 (1 year ago)
C Pomphrey
We recently had the pleasure of working with Jane Cook from Taylor Estate Agents, and I cannot express our gratitude enough for the exceptional service and expertise she provided throughout the entire process. From the moment we reached out to Taylor Estate Agents, Jane was attentive, knowledgeable, and went above and beyond to ensure our experience purchasing our next property went smoothly.
Jane's professionalism and attention to detail were evident right from our initial meeting. She took the time to understand our specific needs and preferences, and tailored her approach accordingly. Her in-depth knowledge of the local market and current trends helped us make informed decisions, and she provided valuable guidance every step of the way.
Throughout the process, Jane was incredibly responsive, prompt in answering any queries or concerns, and ensured we were updated regularly on the progress of our house purchase. Her proactive and thorough approach made us feel confident and reassured that I was in safe hands.
Besides from her impressive industry knowledge, Jane's interpersonal skills truly set her apart. She was friendly, approachable, and always went the extra mile to ensure a positive and stress-free experience. Her genuine care for her clients was evident in her dedication to finding the perfect solution for our new property, making the process seamless and enjoyable.
I cannot recommend Jane Cook and Taylor Estate Agents enough. If you are looking for a dedicated, reliable, and knowledgeable estate agent to assist you with your property needs, look no further. Jane's expertise, professionalism, and exceptional service made my property purchase a success, and I am extremely grateful for her assistance. Thank you, Jane, for your outstanding work!
Rating: ??????????
Buyer
24th Aug 2023 (1 year ago)
Keily
Wonderful experience at Taylor’s Downend. Nicole was professional from the beginning. Our whole moving experience has been positive and Nicole and Lily have both been excellent throughout, keeping us updated and returning our calls within a timely manner. Thank you Nicole and Lily.
21st Aug 2023 (1 year ago)
A Abraham
I want to say how pleased I am with the service and communication from Jane Cook at the Downend branch of Taylors. Jane has kept me informed and updated at all times either by email or phone during this ongoing process of the sale of my property. I am confident that this service by Jane and the team will see the sale through to the final completion.
I want to add how pleased I am with the service I received during the sale process dealing with Georgia. She kept in touch weekly and provided updates on how the sale was progressing providing valuable back up whilst negotiating a number of issues that arouse.
Seller
17th Aug 2023 (1 year ago)
B Gloucestershire
Georgia took a great weight off my shoulders during a very stressful time because of abysmal solicitors
17th Aug 2023 (1 year ago)
J House
Highly recommended the sales team, big thanks to Ashliegh, Georgia, Jane, Bernadette and Rosa for all your support and advice throughout a long and difficult process.
Seller
15th Aug 2023 (1 year ago)
N Moore
Went over to Taylor’s a couple of years ago to find us tenants , we are so pleased that we did !
Jack , Nicole and lily do a wonderful professional job , would definitely recommend them .????
Landlord
10th Aug 2023 (1 year ago)
O Aitonje
Nicole, Jack and Lily were very considerate and made my experience with Taylor’s wonderful
9th Aug 2023 (1 year ago)
A Sarah
One of the best decision I made this year is working with Jack and Nicole. They are the best when it comes to Letting agents. These two make such great team. They will guard you in every step to ensure you get the best and settled in your property. My experience with Jack and Nicole has made me love Taylors and will keep recommending them to others..
Kudos Jack and Nicole.
Landlord
9th Aug 2023 (1 year ago)
F Dibble
Taylors, and Jack in particular, have been really great to work with throughout viewings, application and move-in process. Jack has been really patient in answering any questions and reassuring us when we were getting concerned about references and such from previous letting agents/landlords. From the welcome and support we have received so far, I would definitely recommend Taylors as a reliable agent to future tenants :)
Tenant
8th Aug 2023 (1 year ago)
L Jones
This estate agents was particularly efficient and quick. Jack was great in his role and was very helpful, great at communicating, and made us feel assured.
8th Aug 2023 (1 year ago)
S WIthey
Great job getting decent tenants in very quickly and professionally.
Well done Jack Slipper and the team at Taylors. Regards Steve
Landlord
2nd Aug 2023 (1 year ago)
H Sharma
Working with Jack Slipper was an absolute pleasure! His dedication and expertise in the rental market are unparalleled. Jack went the extra mile to understand my preferences and promptly found the ideal rental property for me. His professionalism, attentiveness, and genuine care for his clients are truly commendable. I highly recommend Jack for anyone looking for a seamless and exceptional rental experience.Thanks Taylor's for also giving us as small hamper which brings a smile on our faces.
Tenant
2nd Aug 2023 (1 year ago)
K Gohil
Introducing Jack Slipper, a stellar property agent who goes above and beyond for clients! With a wealth of experience and an unwavering commitment to excellence, Jack Slipper delivers top-notch service in finding the perfect rental property. Trust in his expertise for a seamless and stress-free experience in securing your dream home.
Landlord
2nd Aug 2023 (1 year ago)
Anonymous Home Buyer
I got my first house deal last week. The staff at Taylors in downend have been absolutely brilliant, specially Jane and Ashleigh who have helped me on this journey. I will recommend them to everyone who want to step in to the house market. They do look for the best interests of seller and buyer. Thank you very much
Buyer
26th Jul 2023 (1 year ago)
S Praveen
Right from viewing to move in, Jack helped us throughout the entire process and he made everything easy. We had a good communication between Jack and us.
Tenant
24th Jul 2023 (1 year ago)
T Beard
Jack and Lily were fantastic helping us to find a rental property and helped us greatly throughout the process
Tenant
17th Jul 2023 (1 year ago)
I oluwatosin
I was able to get a nice accommodation for my family, working with Jack and Nicole through the processing made it seamless. Prompt response, good communication and dedicated staff.Good job!
Tenant
15th Jul 2023 (1 year ago)
P guru
Mr.Jack Slipper from Taylors Estate agent provide excellent customer service and communication to shift a new home. Thank you so much for a great job you have done.
12th Jul 2023 (1 year ago)
N Barnett
We purchased a new house through Taylor’s and they did a 5 Star job. Georgia Scudamore handled our purchase and she was very helpful, professional and always had time to talk and help. We had a few bumps along the way dealing with the solicitors and Georgia was always proactive in chasing things up and always got back to us.
Looking forward to moving in next week.
Buyer
12th Jul 2023 (1 year ago)
Anonymous Tenant
Nicole Maynard was very helpfull, polite and gave me a quick response back and answered all of my questions. Would recommend
Tenant
8th Jul 2023 (2 years ago)
Anonymous Tenant
Very good staff all very helpfull and quick response back, agent that dealt with me very polite and helpful with all I needed
Tenant
7th Jul 2023 (2 years ago)
K Rothwell
Great service as a buyer from Bernadette and Jane. Jane made the offer process very stress-free!
Buyer
18th Jun 2023 (2 years ago)
0 666
What a fantastic estate agent to deal with.
Helped through every stage of buying my dream home and made sure the buying process went smoothly and efficiently.
Fantastic staff and a big thanks to Bernadette for making sure I got the home I wanted.
Cheers guys...
Buyer
17th Jun 2023 (2 years ago)
E Topolska
I highly recommend an amazing team at Taylor's in Downend. I had a fab experience with letting negotiator Jack Slipper who made all process of moving to a new home so smooth and easy. Excellent customer service and communication. Thank you so much for a great job you have done.
Landlord
17th Jun 2023 (2 years ago)
N jose
Highly recommended. Mr.Jack Slipper was very helpful throughout our journey
15th Jun 2023 (2 years ago)
S Shephard
Thank you to Jane & Bernadette for being super helpful & professional when showing us around & assisting with our purchase!
Buyer
11th Jun 2023 (2 years ago)
M poursharifi
Jack Sliper Helped us from the beginning to the end and everything went perfectly well.
7th Jun 2023 (2 years ago)
I Ghitman
Amazing service from Taylor's Downend. Jack Slipper went above and beyond for us and we managed to move in as we planned.
Highly recommended to use
Tenant
6th Jun 2023 (2 years ago)
S Pop
Absolutely outstanding service. Jack and Lilly were absolutely amazing. Very good communication and they did everything they could do to help.
Best estate agents I ever met.
Highly recommended.
6th Jun 2023 (2 years ago)
R Lunn
Jane Cook provided an excellent service and was very helpful in enabling us to find a property which we liked.
2nd Jun 2023 (2 years ago)
Anonymous Landlord
Taylors Downed were excellent in dealing with the letting of my property. They achieved what I felt the property was worth. They were thorough in the legal aspect of renting and checking references. They took note of the type of tenants I was looking for. I would particularly like to mention Jack Slipper for his enthusiastic and helpful approach. Also Lilly Haire the manager for her straightforward and honest advice. Also other members of the Team Victoria Lee and Nicola for their help and time. I have rented out property before but this is the first time I have used an agent and so far I am very happy that I appointed Taylors Downend.
Landlord
30th May 2023 (2 years ago)
M Dairo
If I could rate on a scale of ????????????????????I will give 20 stars Jack Slipper is a superstar ?? and a trustworthy person and an asset for the company I will recommend over and over
24th May 2023 (2 years ago)
S Dairo
Jack Slipper took me on viewing and I had very wonderful experience with him such a professional guy Very reliable and trustworthy company they value your time and your money.
24th May 2023 (2 years ago)
B Chanter
Nicole was really kind, helpful, reassuring & honest about the house. Very grateful for that!
Jack was also particularly nice & helpful on the day of the move
Tenant
24th May 2023 (2 years ago)
K Tamlin
Jack has been very helpful on every occasion I have spoken with him. He has contacted me when new property’s have become available and been knowledgeable about the property.
20th May 2023 (2 years ago)
A langdon-smith
Very Helpful and lovely customer service - Jack was so helpful and made everything about moving a little bit easier... as well as having the patients to answer ALL of my questions! Thank you Again!
18th May 2023 (2 years ago)
N Williams
Both Lily and Jack from lettings team
so helpful.
17th May 2023 (2 years ago)
M Anstee
Many thanks to Jack, Lily, Nicola and the Taylor’s team for all your help finding a rental property so quickly , Jack was so helpful and professional. We would definitely recommend , nothing was to much trouble , we are very happy
Tenant
14th May 2023 (2 years ago)
G Keey
Georgia made this experience, calling weekly with updates and always knowing what stage the sale was at. Very professional and took a lot of stress out of the process, dealing with any bumps along the way and making sure everything wa sin place.
Seller
11th May 2023 (2 years ago)
S Parkour
Massive thanks to Jack and Lilly for our lovely new house and for making the process fairly enjoyable and easy for us would highly recommend!
Tenant
11th May 2023 (2 years ago)
M Edwards
I am a very loyal client of Taylors in Downend; for both selling property and as a landlord. The whole team are very professional and helpful; especially as I am an overseas landlord and that presents its own challenges. I would like to give a particular mention to Jack Slipper who goes way above and beyond what would be expected. He is a real asset to the company.
11th May 2023 (2 years ago)
R button
We have had a fantastic experience with the letting team at Taylor’s in Downend, and couldn’t recommend them highly enough.
Jack Slipper and Victoria Lee made the process of letting our property as pain free as possible, stepping us through what was required at each stage, and always with a smile.
The communication between Taylor’s and us has been excellent and we were updated throughout the whole process. Our first Tenant is now in, within about 6 weeks of us first contacting Taylors.
Thank you to the whole team for helping make this experience so positive.
Landlord
10th May 2023 (2 years ago)
M clode
We’ve re-rented our property with Taylor’s in Downend. We’ve been very impressed with the service we have received from both Lily & Jack. Jack has been very professional assisting with the exiting of our previous tenants (it wasn’t straightforward), and arranging and giving us a full run down of the viewings for a tenant. He understood exactly what we required, and has found us a suitable occupant.
Landlord
5th May 2023 (2 years ago)
C Pyke
Was a great experience from the beginning of enquiring to moving in. Highly recommend Taylor's at Downend.
Jack Slipper was amazing! I met Jack at the viewing for a rental property. He has made this the most pleasant move for me. I was updated throughout which I genuinely appreciated.
Tenant
4th May 2023 (2 years ago)
C Pyke
Great experience.
Highly recommend Taylor's Downend.
Jack Slipper was super amazing and very helpful. Very polite and patient young man who assisted me with all my queries and helped me to find a house to call home.
4th May 2023 (2 years ago)
K Ball
I've been using Taylor's for nearly 15 years to let and manage a flat in Bristol. The service from the Downend branch has always been good, but today received first class service from Jack who dealt with a payment issue quickly and resolved a long running problem in about 5 minutes! Thanks again for your help.
Landlord
4th May 2023 (2 years ago)
Amanda
So pleased with the service I have received so far from Jane Cook at the Downend office, she has been so helpful and efficient with the sale of my property and keeping me informed.
Seller
1st May 2023 (2 years ago)
B Harding
Highly recommend
Jane and Callum at Taylor’s in Downend were very helpful in securing the purchase of my first home.
Thank you
Buyer
29th Apr 2023 (2 years ago)
L Watkins
Yesterday we had an offer accepted on our very first home. We are so excited, and couldn’t have done it without Jane Cook and Callum Sawyer. Thank you so much for all your help and support.
Buyer
29th Apr 2023 (2 years ago)
J Doliczny
Thank you to Georgia, Callum and the whole team for helping secure our dream home. There were difficult points of the purchase but Taylors helped support and manage the process. Would recommend.
Buyer
28th Apr 2023 (2 years ago)
M Fan
Taylors didn't provide support to resolve the gas leak within the property. So horrible.
Tenant
20th Apr 2023 (2 years ago)
M Drozdzowska
I'm very happy with the service provided by Downend letting team. Massive thanks to Nicole Maynard and Lily Haire - both are extremely helpful and polite, quick to respond as well. It was a pleasure!
Landlord
18th Apr 2023 (2 years ago)
G rezaie
I’m Ali and got a place with downing Taylors and Nicole and Jack has been really good and helpful through the process and I highly recommend thanks both of you ????????????????????????????????????????
Tenant
17th Apr 2023 (2 years ago)
D Parker
What a team!! Successfully sold two properties by the lovely Jane Cook in a very speedy turnaround.
Jane has managed the Sales and my expectations superbly and he wealth of knowledge and support has been second to none.
My initial meeting with Branch Manager, Ashleigh was informative and exceptionally proactive.
A fantastic result all round and I couldn’t be happier with the service I have received so far.
Seller
17th Apr 2023 (2 years ago)
A hillier
Highly recommend. Jack slipper helped us get our perfect house to rent and was so amazing at explaining the process of everything!!!
Tenant
14th Apr 2023 (2 years ago)
R Kaur
We’re so happy we came across Jane, she’s been fantastic from the time we signed up with Taylor’s in finding our property. It was within a matter of weeks she found the perfect property for us. She’s kept us informed and put us at ease throughout the process. Callum the mortgage advisor was also brilliant explained everything so well and went out of his was way to ensure we were getting the right product. Thank you
Buyer
13th Apr 2023 (2 years ago)
Anonymous Tenant
Nicole Maynard attended to me.I must say she is customer centric and a good communicator. I will definitely check back when next i need a property.
Tenant
6th Apr 2023 (2 years ago)
D Whiteman
Really helpful, always answered any questions and had a reply within a short amount of time. We had Jack Slipper helping us????????
5th Apr 2023 (2 years ago)
C hunter
I have been impressed by the friendliness, efficiency and honesty of the staff. I am letting my house through Taylors Downend and I have been kept up to date about viewings and the suitability of prospective tenants. Nicole Maynard in particular has been a brilliant point of contact - by regularly updating me with feedback and responding to my questions quickly and efficiently.
Landlord
31st Mar 2023 (2 years ago)
Z safdar
Dealing with Taylors Sales for rental property was pretty much comfortable and I couldn't recommend them enough.
Jack Slipper was very professional and easy to work with. Everything was smooth and Jack was really communicative and made the process of moving to a new rental property super easy and quick.
Thank you to the whole team and I definitely recommend them to people looking for lettings in Bristol.
Landlord
29th Mar 2023 (2 years ago)
L Lijo
It's really a wonderful agency. I am really impressed with their service.
Jack helped me lot to complete my procedures.
29th Mar 2023 (2 years ago)
R nhira
I would like to express my outmost gratitude to Jack Slipper ( on behalf of Taylor’s) for helping us ( me and my family) to find a place l call home just to think that it took me 4 good months of searching but with Taylors all was made possible. ????????
21st Mar 2023 (2 years ago)
Anonymous Tenant
Excellent customer service,with prompt answers to questions and request.i recommend their serves anytime.Abosuletly amazing!
Tenant
6th Mar 2023 (2 years ago)
N Malhotra
My experience with Taylors has been really good with looking for a property to rent in Bristol area. I was assisted by Bilal who showed me a property catered to my preferences; its been really difficult to book viewings especially with very limited time but Bilal extended his support to make everything happen - very professional, knowledgeable and accommodating. Thanks Bilal and Taylors!
4th Feb 2023 (2 years ago)
N Palii
Good agency ????????????????
3rd Feb 2023 (2 years ago)
K Checker
Jack and the team at Taylors lettings have been absolutely amazing. The constant communication, advice and attitude have been second to none. Would HIGHLY recommend.
Landlord
1st Feb 2023 (2 years ago)
R r
Jane was a great help with my sale and made the whole process go as smooth as possible
Seller
31st Jan 2023 (2 years ago)
D Findlay
Thank you to Jack! Amazing service, constantly kept us updated and so helpful!
27th Jan 2023 (2 years ago)
G Cole
Sold my property via Taylor’s Downend and had a great experience. They informed me with updates along the way and kept it simple.
Highly recommend - special thank you to Ashleigh and Rosa
Seller
27th Jan 2023 (2 years ago)
K Simbi
Highly recommed Taylors. Bilal Arif you are brilliant very professional.
24th Jan 2023 (2 years ago)
M Taylor
Amazing customer service and agents who know their area well.
Jack Slipper, in particular, was very pro-active with my initial application. Phone calls to check-in or update were very helpful and gave me peace of mind knowing everything was being handled.
Jack made my first move into my own place really easy and stress-free.
Tenant
24th Jan 2023 (2 years ago)
B Tindall
Great service from Jack Slipper. So attentive throughout the process of renting one of their properties. Thanks again for everything from Ben and Devanne!
Tenant
23rd Jan 2023 (2 years ago)
E Tan
We previously had our house on the market with another estate agent -they never gave any feedback on viewings and viewings very very stagnant. We then viewed a property that was on with Taylor’s and Jane Cook from Downend showed us around straight away I could tell she was the type of estate agent we wanted on our property. She knew straight away the layout of the property without viewing it and knew the general area very well.
We are pleased to say that Jane took our property on and delivered as promised and sold our house ! Jane was always informative , honest and knew her stuff. I would highly recommend Taylor’s but Jane even more so she is a true credit to the company.
Seller
21st Jan 2023 (2 years ago)
B Parsons
Very good service! Bilal showed us round our new property,he was very welcoming and professional.we were in within 2 weeks! Highly recommend
Tenant
19th Jan 2023 (2 years ago)
B Cazacu
Thank you Jack Slipper
4th Jan 2023 (2 years ago)
I Petrovan
Thank you Jack Slipper
3rd Jan 2023 (2 years ago)
Anonymous Tenant
All my dealings with Taylors were done in a very friendly and professional manner. They helped me to find the right accommodation that really meets my needs. I am very grateful for the assistance that Bilal gave me and highly recommend him to anyone looking for a new home. Also I would like to thank Lily for all the help she gave us.
Tenant
9th Nov 2022 (2 years ago)
Anonymous Tenant
Thank you very much Taylors. We are very grateful for your service. Bilal was absolutely amazing. Very professional, respectful, cheerful and efficient. Also many thanks to Lily for her service as well. Will definitely recommend Taylors
Tenant
7th Nov 2022 (2 years ago)
Anonymous Tenant
I would recommend Taylors to anyone wanting to buy or rent. I was very impressed with their professionalism and their patience with me. The first person I spoke to in their Downend office was Bilal Arif and he made my journey with them very smooth. There was good communication with his colleagues such that even when he was not in the office all my queries were dealt with and Bilal communicated all the way through the process.I give my heartfelt thanks to the team.
Tenant
5th Nov 2022 (2 years ago)
S Davies
Thank you Taylor’s for all the work you have done. Excellent service. A special thanks to Jayne, excellent customer service and always happy to help. Thank you again. I would definitely recommend Taylor’s.
19th Oct 2022 (2 years ago)
Ricky
Zoe and Bilal have been great. They always answer my calls and emails promptly. They helped us to completed rent an apartment in short time.
Tenant
11th Oct 2022 (2 years ago)
M Raslan
A huge thank you to Bilal at Taylor’s, for accommodating a smooth transition into my new property. Very courteous and kind.
8th Oct 2022 (2 years ago)
A Yuen
What a wonderful experiences in my renting a house in UK from Hong Kong! When I was almost despaired in renting a house in UK before I moved in. Lily and Bilal helped me professionally and rented a super good house for my family. I am so blessed to have them that they have given prompt and responsible response and assist to me. Without their helps, I think I cannot write this review comfortably in the house they helped me in UK! Thanks again and highly recommended for everyone!
Tenant
8th Oct 2022 (2 years ago)
Mosalud
Taylors Downend have been great. Sale was extremely quick, and the staff work as a team and always answer calls and emails promptly. Ashleigh helped us through the sale process and maintained this throughout to completion, providing much needed reassurance and confidence to all parties even during some challenging times.
Seller
14th Sep 2022 (2 years ago)
Z Abadin
Bilal from Taylors is amazing, kind and very helpful! This was my first rent ( out side University ) so I was very nervous and uncertain, but he made me feel at ease and helped me through the process at every step and I now have rented a nice house to move into, I strongly recommend anyone to use Taylors because of such hard working individuals like Bilal! :) Thanks Bilal! Stay blessed!
Tenant
25th Aug 2022 (2 years ago)
B Afshar
The best agent that we have seen until now. Responsible and on time...Bilal helped us to move without worry and delay. He reassured us by following up and responding continuously. We will definitely cooperate with the agency next time
Tenant
22nd Aug 2022 (2 years ago)
M Kamwendo
Very good service, everything was explained to detail. Very Very pleased with the new property.
11th Aug 2022 (2 years ago)
S gurung
very easy and fast communication. Everything was done smoothly with no complication. Thank you for your amazing service! Especially to Bilal, for his brilliant customer service. Highly recommended.
11th Aug 2022 (2 years ago)
E Milan-Wright
Great service from Bilal who has been helping us with viewings and on our home hunt. Super friendly, professional and extremely helpful. We are greatful for this help on our home journey. Thankyou , would recommend :)
29th Jul 2022 (2 years ago)
T Harris
Ashleigh and the team worked hard to sell our B2L property for more than the guide price and have been great at keeping us updated with the buyers progress as well as chasing the buyers solicitor for updates.
Seller
21st Jul 2022 (2 years ago)
P Harris
Jane and Bernadette from Taylors are amazing! This was my first property purchase so I was very nervous and uncertain but they made me feel at ease and helped me through the process at every step and I now have my dream house to move into, I strongly recommend anyone to use Taylors! :)
8th Jul 2022 (3 years ago)
P Perkins
As first time buyers, Jane (Downend, Bristol) made us feel at ease straight away and gave us lots of information about the property including bus routes and local knowledge. She has been friendly and supportive throughout and I would recommend her and Taylors to friends and family in the future.
18th Jun 2022 (3 years ago)
I Stubbs
Recently rented a property with the help of Helena Fryer at the Downend branch. She was really nice, professional and great communication throughout the process. Thanks Helena!
17th Jun 2022 (3 years ago)
M Law
Words cannot convey how much I appreciate Ashley and Jane’s expertise during the big decision of purchasing a home. It felt daunting at the beginning, but you smoothed the way and explained everything so clearly. I so appreciated the time you spent helping me navigate the process. Thank you!
Buyer
11th Jun 2022 (3 years ago)
G Electrical
From my experience with Taylor’s they always strive to meet clients requirements as quickly as they can. The staff are always friendly and very helpful, offering a high quality standard of various services and packages for Landlords.
Landlord
24th May 2022 (3 years ago)
A Bridges
Helena helped us when we moved from abroad. She was so helpful during the whole process. Moving from abroad is very stressful, however Helena took alot of it away with her being so informative and responsive. We really appreciate it.
18th May 2022 (3 years ago)
N Abbasi
Service was quick and efficient and during the whole process of renting a property and had a great experience working with the estate agents (Helena)
Tenant
1st May 2022 (3 years ago)
D Conlon
A huge thank you to Victoria at Taylor’s, for accommodating a smooth transition into my new property. Very courteous and kind.
29th Apr 2022 (3 years ago)
C Cook
Great experience! Jane was so helpful, ringing most days with updates and any questions I asked she’d go out her way to find out if she didn’t know! Would highly recommend
25th Apr 2022 (3 years ago)
J Nicklinson
I dealt with Jane Cook to buy a property. I can't fault the service. Jane was friendly, knowledgeable and always called me when she said she was going to - something that is rare these days! Her local knowledge was invaluable Highly recommend.
Buyer
24th Apr 2022 (3 years ago)
K Warkins
Jane recently sold our flat and we were very impressed with her excellent customer service. Jane went above and beyond for us and has made this whole process a lot less stressful. Would definitely recommend Taylors!
Seller
22nd Apr 2022 (3 years ago)
K Willmott
As first time buyers, the whole process was a new experience for us. Jane at Taylor’s Estate Agents in Downend, Bristol, could not have been more helpful and made both the viewing and buying process as easy as possible.
Jane provided consistent contact and reassurance and really showed she cared about us as buyers but also individuals. She went above and beyond and was the reason we were able to secure our dream home in the current, very competitive housing market. She is without a doubt, the best of the best!
Buyer
22nd Apr 2022 (3 years ago)
? ???????
Very Good service, Good people and good attitude!!!
13th Apr 2022 (3 years ago)
M Tanner
I have had a fantastic experience working with the Taylor’s team in Downened. Kevin valued the property and provided excellent local knowledge and consultancy. From there I was handed over to Ashleigh and Rosa who between them were phenomenal! They arranged a string of good to go buyers to view my house and secured me an above asking price offer. They navigated a few tricky aspects to the conveyancing very well and worked with the legal teams towards exchange and completion. Nothing was too much, incredibly responsive and professional! Cracking team who I would work with again! Thanks all!
Seller
10th Apr 2022 (3 years ago)
S Walker
It was great working with Helena, she is very communicative and quick to respond which in return produced a quick turn around. Overall an efficient and professional experience.
31st Mar 2022 (3 years ago)
A Murrell
Lily and the team were really helpful, and finding a property to let was made really pain-free and simple.
Landlord
17th Mar 2022 (3 years ago)
M James
Jane has been fantastic throughout the sale of our house keeping us updated on viewings and liaising between us and our buyer. She has always been just a phone call away for any advice and support we needed, having never sold a house before. We'd highly recommend Jane and can't thank her enough!
Seller
25th Feb 2022 (3 years ago)
K alder
I used Taylors Downend purely because my dealings with Ashleigh in the valuation of my brothers house were so positive. She didn't let me down! Great service from her and Bernadette, i have NO hesitation in recommending Taylors, they have been professional throughout.
Seller
24th Feb 2022 (3 years ago)
J Maxwell
Helena at this branch is simply outstanding. This individual is a credit to this branch.
I have never had such great customer service in my life!
Super Efficient and nothing is too much trouble.
10th Feb 2022 (3 years ago)
L Lawson
Ashleigh and her team were hugely helpful throughout our purchase, going the extra mile to chase solicitors when needed and digging up documents. Would recommend using Taylors Downend.
Buyer
9th Feb 2022 (3 years ago)
Z Ainley-Walsh
Oh my goodness! Where to begin! These ladies were phenomenal. They went above and beyond with getting us in to our new home before Christmas! Im sure it was lots of late nights at the office for us and i cannot thank them enough!
We had so many issues with paperwork and guarantors but they never stopped helping the enthusiasm never dipped. They were incredible!
Thank you so much, we love the house and we seriously cannot thank you enough!
Tenant
19th Jan 2022 (3 years ago)
S Smith
Helena was our Lettings Negotiator throughout our journey, and she made it quick and easy. We moved on 23rd December so it could have been stressful with the wrong person but she was professional, helpful and very responsive. Thank you for helping us to move into our new home; we fully recommend Helena, and Taylors.
Sarah & Chad
Tenant
6th Jan 2022 (3 years ago)
C Goldstein
I have had a fantastic experience with Taylor’s from start to completion. Aaron Moss my mortgage advisor could not have done more for me, he calmly and professionally guided me through the process and at all times I absolutely felt he was in my side. There were a few difficulties along the way and Aaron was always able to resolve them and ensure he got the very best option available for me. His knowledge is comprehensive and his people skills superb. Ross Vickerman was also a great liaison between myself and the seller and through his hard work the sale progressed well. Both of the above were always available to give advice and support, were never “pushy” and I can honestly say they were an absolute pleasure and I feel worked very much as a team.
Buyer
23rd Dec 2021 (3 years ago)
C Hadden
Wow, all I can say is thank you!
First of all to Jane Cook, who introduced us to what is now our new home! I called to ask about a viewing for another property, she asked me a couple of fact finding questions and then told me about a property that hadn't quite gone on the market yet. We arranged a viewing for the very next day.
Then we met with Ashleigh Thwaites who showed us the property. Once we had our offer accepted, Ashleigh and Jane were both diligent in making sure the chain was moving along and chasing where needed. Because of both of their hard work, we were able to go from offer to completion (with a related sale) in 3 months!
I can't thank them both enough for helping us find our dream home!
Buyer
21st Dec 2021 (3 years ago)
J Love
Kevin has been absolutely fantastic right from the start. He was friendly, approachable and informative without being too pushy. Ashleigh has looked after us really well. Her communication and customer care is absolutely fantastic and we are really grateful to her. I will highly be recommending Taylor’s to others. Thank you for making this whole experience so stress free and taking genuine care in us as well as the sale of our property. We cannot thank you enough :)
Seller
6th Dec 2021 (3 years ago)
O Ltd
Very good customer services and I'm so happy working with them.
29th Nov 2021 (3 years ago)
L McKinstry
Ashleigh and the team could not have been more helpful in selling our home. Within hours of going on the market they had lined up 7 or 8 viewings, with even more in the coming days. They always provided feedback on viewings quickly.
When our sale fell through at the last minute, they had our home straight back on the market and sold again within days.
We exceeded our expectations of what our house would sell for.
When we hit snags in trying to exchange they were extremely proactive in helping us solve these and getting us over the line.
All of the team we dealt with were both friendly and professional. I can not recommended them highly enough.
Seller
29th Nov 2021 (3 years ago)
Anonymous Homeseller
Fantastic, Ashleigh did a great job at pushing my sale through, couldn't have done it without her. Would highly recommend.
Seller
11th Nov 2021 (3 years ago)
Array
Ms Helena is professional, kind, and approachable. I would highly recommend her.
8th Nov 2021 (3 years ago)
N Boroch
DO NOT RENT FROM THEM! My partner and I have moved out from one of their properties 3 weeks ago and still have not got our deposit back despite the landlord giving them confirmation that we should get the full deposit back. I have called 6 times within the last week and all they say is that they will 'chase up' their accounts department and still nothing has changed. I have now had to email to make a formal complaint and shall have to raise a legal dispute about the issue.
Do not rent from them unless you want to never see your deposit again!!
Tenant
6th Nov 2021 (3 years ago)
Anonymous Tenant
Excellent service
Tenant
3rd Nov 2021 (3 years ago)
D Zone
Highly recommend using Taylor’s in Downend .
They were extremely helpful and professional with arranging a new tenant for my rental property.
I have used them before so this was no surprise!
Rebekah was once again fantastic and I also dealt with Helena on a regular basis, who was so helpful and made the process a real pleasure.
If you are looking for a Lettings agent and are unsure who to choose, you won’t get any better than Taylor’s in Downend.
Mike
Landlord
3rd Nov 2021 (3 years ago)
C Lionel
There was an error and they fixed it in a speedy manner, it would have been a 5 star rating if no error was made in the inventory list, they are great wo work with besides this.
1st Nov 2021 (3 years ago)
S Hammond
Would definitely recommend Taylors downend due to Ashleigh. It was my second house purchase and I never realised how important it was to pick a good estate agent to make sure everything runs as smoothly as possible once the property is sold.
She constantly chased the other estate agents/ solicitors and my buyer to check what was happening and sorted out my very nervous buyer who would randomly would come out with last minute requests.
She even tried to get a document related to the housing estate I lived when my Solicitor had mucked up. Thanks again for all your help!
Seller
22nd Oct 2021 (3 years ago)
T Williams
Excellent customer service from Lily who has been proactive and responsive from day 1. Thank you!!
19th Oct 2021 (3 years ago)
C deans
Taylor’s service was outstanding, Jane, Bernadette and Ashley could not have done more to help , support and push the solicitors to get the completion processed on time, absolutely out performed , couldn’t be more grateful
8th Oct 2021 (3 years ago)
R Goodfellow
I’ve had a really positive experience letting with Taylors. Helena is always very quick to respond via the phone and emails, which speeds things up and gets things done quickly. Which is a nice change from previous estate agents I have had in the past. Would recommend
Landlord
5th Oct 2021 (3 years ago)
J Chambers
Helena Fryer at Taylors was fantastic at helping us to negotiate our way through a rather difficult process setting up a rental agreement for our our son. She was courteous, pleasant, patient and efficient. Thank you Helena.
Landlord
2nd Oct 2021 (3 years ago)
C Toghill
Ashliegh was extremely professional and worked tirelessly to make sure our sale went through. Top class service. Thoroughly recommended.
Seller
28th Sep 2021 (3 years ago)
L Norton
Many thanks Helena for your support and service
27th Sep 2021 (3 years ago)
J Bernard
I would just ike to say my experience with Taylors has been really good. I've had a challenging time with the selling and buying process with covid and personal issues thrown in the mix. Taylors especially Ashley were amazing and very supportive during the ups and downs of my experience . I would highly recommend Taylors they did an excellent job for me..... Thank you to the whole team I got there in the end.
Seller
27th Sep 2021 (3 years ago)
Miracle
They were of so much help, both with my time constraints and urgent needs.
6th Sep 2021 (3 years ago)
F Mokhtari
Helena and the rest of the team at Taylors were extremely helpful and professional when helping us with our move to our new rental property. They would always get back to us concerning any questions or issues we had which made the move that much smoother. Would highly recommend :)!
Tenant
28th Aug 2021 (3 years ago)
L Davies
Our experience with Taylor’s was stress free, thank you Lily for being so helpful
26th Aug 2021 (3 years ago)
G Humphreys
Wonderful work completed by Aaron moss,ran through step by step our mortgage options,min/max term and how much our monthly payments would be.Would recommend and use again countrywide mortgage services.
23rd Aug 2021 (3 years ago)
H So
Professional, Quick Response and a Honest agent
14th Aug 2021 (3 years ago)
G Bardsley
Thanks to Taylor’s for setting up our rental property. Lily was especially helpful and a great resource when arranging viewings and the last steps to getting our property rented! Thank you!
Landlord
14th Aug 2021 (3 years ago)
W Cheung
I am from Hong Kong and would arrive Bristol end of this month. 2 weeks ago we managed to secure a house to rent through Taylor. Despite the time zone difference, Helena was quick in responding to my email enquires. With my need to have the tenancy agreement earlier for my son's application to state schools in the catchment area, Helena helped to speed up the progress and get things done most expeditiously. She is resilient, professional and courteous, one of the most pleasant agent that I have dealt with.
I would strongly recommend Taylors and Helena to anyone who looks to rent a property.
Tenant
13th Aug 2021 (3 years ago)
S Colston
Had a great experience letting a property here. Lily was fantastic and really helpful throughout the letting process and also in assisting me with some of the post let queries that I needed to check. Would highly recommend!
Landlord
4th Aug 2021 (3 years ago)
L Tsang
I called Taylors, Downend from HK regarding a property for rent in Bristol yesterday. They were quick to answer the phone and I was very lucky to have Helena to help me with my enquiry. She is very courteous, efficient and professional. Helena handles my case extremely well and replies to emails almost instantly, something I really appreciate. She is one of the best agents that I have come across.
I have no hesitation in recommending Taylors and Helena to anybody who is looking to rent a property in Bristol.
Tenant
27th Jul 2021 (3 years ago)
E Rigler
Would 100% recommend using Taylor’s Downend when looking to rent. I dealt with Courtney and Lily who were both lovely, quick to respond and went above and beyond to make the whole experience quick and pain free! Thank you so much!
Tenant
19th Jul 2021 (3 years ago)
L Black
Had a great experience with Lily, very quick and easy move to my new property
17th Jul 2021 (3 years ago)
C Wickes
Great service by Lily Haire, kept me up to date and was really helpful and responsive
17th Jul 2021 (3 years ago)
R chandler
Great team of Ladies to work with, the property fell through 3 times and sold and completed last week, at no point did any of the team lose enthusiasm and determination to sell my property. Thank you again.
Seller
15th Jun 2021 (4 years ago)
A Marques
Very attentive and professional work. I had all the necessary support to rental a house that I really liked! Thank you so much Lily Haire :)
Tenant
31st May 2021 (4 years ago)
T Marques
They are over the top! Definitely recommend. Lily was very attemptive... helped us to get our new home! Thank you very much ????
Buyer
31st May 2021 (4 years ago)
J carter
After the outstanding professionalism from the manager Rebekah ,i will never use another estate agents.
She went above and beyond to help me with buying my home and even with problems on my end she was more than helpful and accommodating.
Ten out of ten service, thank you again.
Buyer
28th May 2021 (4 years ago)
L Bryant
Professional and very responsive/helpful to any queries that arose.
26th May 2021 (4 years ago)
Anonymous Tenant
From my experience so far, I can only praise this agency, they've been really good for me, especially Lily, who's been super responsive and organised, and managed to prepare paperworks in time as promised despite delays from other agencies, very efficient and caring!
Tenant
26th May 2021 (4 years ago)
Roma
I wish there was an option to give more stars, Lily Haire provided me with OUTSTANDING service. Finding somewhere to live during a global pandemic has been difficult but Lily kept me updated throughout the process and managed to move me in swiftly, she also provided me with all the legally required documents which no previous estate agent has done. Lily is a credit to your business!
Tenant
26th May 2021 (4 years ago)
J Davies
Very professional and helpful
21st May 2021 (4 years ago)
M Robbins
Rebekah and the team at Taylors Downend have been really helpful throughout the process of us looking for a property.. Highly recommend
16th Apr 2021 (4 years ago)
Anonymous Tenant
Really disappointing experience. Me and my girlfriend decided to move in together unfortunately we can't afford to buy a house so we decided to rent one. After no luck since January we came across an ad from this agency. It happened that the house ticked most of the boxes so we decided to go ahead with the renting procedure based on photos and videos provided by the agency. We have paid the holding deposit of more than £200 and were hoping the whole process will go smoothly. Unfortunately there was a problem with my references running by a third party company. It happened that I had a CCJ (country court judgement) issued on my name. After finding out about the issue the same dayI have managed to pay outstanding £30 and inform the agent about it. My explanation was not satisfactory for the agency and they have requested a proof of payment which I was expecting to receive by post.
In the meantime the tenants moved out from the property and we have the offer to see the house for the first time. However we also received an email from the agency pointing out a list of about 8 issues and damages to the property. We were also informed that we won't be able to move in by the already discussed date as some of the issues were health and safety hazard.
When we finally had a chance to view the property It was clear as the property hasn't been renovated for a really long period of time. The walls were patchy and dirty. Paint all over varnished woodwork. The floors dirty and squeak with every step. Addition to the list of issues was the fact the whole house had only two 1970s electric storage heaters. One in the living room and one in the hallway upstairs. So no heating in both bedrooms, bathroom or kitchen. Also the style of coming off the wall wallpaper in the utility room was suggesting that the house hasn't been refurbished since the 70s.
After the agent failed to provide us with the date of repairs and potential move in date plus our viewing experience we decided not to go any further with the renting procedure. Disappointed with the extremely low standard of the property and the issues pointed out by the agency we were hoping to get our invested money back. However that same day I received email from the branch manager saying that they will hold our money as:
"You decided not to proceed with the tenancy.
You failed to take all reasonable steps to enter into the tenancy (and we and the landlord have
taken all reasonable steps to enter into a tenancy agreement with you).
You provided false or misleading information regarding your ability to meet the referencing
criteria outlined in the application to rent."
I am extremely disappointed with the service this agency has provided and the decision about holding the deposit was just out of order especially in such a difficult time for everyone especially a young couple trying to find a dream home.
Tenant
9th Apr 2021 (4 years ago)
B hallam
Great service with Taylor’s!
Our little family moving out of a flat into a house and the process has been brilliant!
Special thanks to Lily for constant support and help along the way and answering all questions as had during the process!
Thanks again!
7th Apr 2021 (4 years ago)
J Gray
I would thoroughly recommend Taylor’s to anyone looking to buy/sell. Ashleigh and her team are dedicated, well organised and professional. You always get a quick response to emails, solicitors are regularly chased and you are always kept up to date.
26th Mar 2021 (4 years ago)
S Wilmott
Really helpful with my inquiry regarding renting my house!
Landlord
24th Mar 2021 (4 years ago)
N Turecek
They helped us buy our first home and were so lovely the whole way. Ashley, Bernadette and Jane were professional, really responsive and made the whole process stress-free.Thanks so much, Mike and Tasha.
Buyer
5th Mar 2021 (4 years ago)
N Williams
It was very easy to rent a new property through Taylors, and most significantly, through Lily, a Senior Lettings negotiator. Lily is highly professional, responsive, and very helpful - and made the process very easy, and comfortable. Thank you all!
Tenant
4th Mar 2021 (4 years ago)
K Woodward
We’ve been very impressed by Lily and the team and Taylor’s (Downend). Lily has been helpful, professional and assisted us at every stage of the move, thanks for being instrumental in getting us our new home!
24th Feb 2021 (4 years ago)
C Brown
Highly recommend Taylors (Downend) for letting out a property. Had excellent service from Lily Haire, always responded within a reasonable time and answered any questions I had. Thank you!!
Landlord
17th Feb 2021 (4 years ago)
J Riley
Ashleigh and the team at Taylor’s have been efficient, professional, extremely helpful, polite, and friendly throughout my house purchase. I have dealt with Ashleigh the most, she communicated superbly every step of the way and has gone the extra mile. Thank you so much.
Buyer
10th Feb 2021 (4 years ago)
S Hassan
I would just like to say Lily has been an amazing help to both me and my partner she helped process everything so easily and smoothly for us shes a great help and she was a joy to work with thank you !
29th Jan 2021 (4 years ago)
K Cop
After months of trying to find the right place to call home, heading against obstacle after obstacle, the past year has been trying with Estate Agents, however, upon my first try with Taylors, I was immediately met with a stellar service.
The right questions and support were provided right from the get go, and situations were tackled exceptionally well with an abundance of communication.
When it comes to looking to move again, Taylors will be my go to.
A big thank you to Lily for being the star she has been throughout this whole process.
15th Jan 2021 (4 years ago)
N Hooper
Outstanding! I can't recommend these guys enough! We recently sold our house with Taylors and from start to finish the whole process was seamless thanks to the constant communication from the staff at the branch. A special thanks to Ashleigh who I really feel went above and beyond! She replied to emails instantly and my every phone conversation with her was positive, upbeat and helpful. She consistently made me feel as though nothing was too much trouble.
Taylors wasn't the cheapest quote I got for selling my house but I still chose them as I found them to be very personable. This was an excellent decision as they not only sold my house quickly but I also received an over asking price offer.
Thanks again Ashleigh, Bernadette and Rosa!
Seller
13th Jan 2021 (4 years ago)
K Iwanow
Costumer client is absolutely ridiculous I don't understand how you can lie people like this for month... Definitely don't rent again from Taylor's and be aware People .
Tenant
5th Dec 2020 (4 years ago)
T wasiluk
Ashleigh and the team have been really helpful, efficient and professional in my purchase of a flat. I feel they have gone the extra mile in ensuring the purchase process was completed in the fastest time by keeping in contact with all parties. Thank you very much
Buyer
24th Nov 2020 (4 years ago)
J Sullivan
Lily was incredibly helpful with my requests.
Will use again when letting my properties!
Landlord
12th Nov 2020 (4 years ago)
A Mckenna
The team at Taylors were great at letting my property. All staff were very professional and quick to respond. Thank you for your help.
Landlord
28th Oct 2020 (4 years ago)
Rebecca
Lily Haire is great - efficient and willing to give as much time as needed in order to help, thank you.
30th Sep 2020 (4 years ago)
N Moldovan
I don't usually leave bad reviews, but after months of trying to find a landlord that accepts pets, calling agencies after agencie, we finally came across this property with Taylors. Everything described beautifully and finally at the end nothing mentioned about "no pets allowed". Full of hope, we call to make sure about the pet part. We have good references, happy to pay more for rent, happy to give an extra deposit. The answer was a rude' NO' to all our questions. Rude, unhelpful and very abrupt answers and attitude. Absolutely disappointing .
29th Sep 2020 (4 years ago)
M XCOM
Absolute worst letting agents in the Area. Contacted Taylor's regarding multiple safety concerns, to be meet with poor call out times. Lack of communication and no professional conduct. Biggest let down was experiencing anti social behaviour with a horrid neighbor. Filed a complaint, we where told to keep the peace or a tenancy would not be renewed. Eventually I had to bring the police in to the situation as Taylor's offended zero support to their tenants. One star is being generous!
Tenant
28th Sep 2020 (4 years ago)
C Chappell
Lily and Rebekah were very helpful and answered all of your questions. They helped and guided us going through the journey of letting our property. Within days, the property was let and we are very grateful for the excellent services we received.
Landlord
3rd Sep 2020 (4 years ago)
L Astarita
I just wanted to take a quick moment to say how lovely and refreshing it to speak to someone who genuinely listens and cares. It's restored my faith in estate agents far and wide.
Rebecca answered the phone and was absolutely fantastic. The property which I wanted was taken, but through her knowledge of her clients and the local area, Rebecca was able to inform me instantly of some of the properties which are coming to market. She listened to my needs, had a bit of a laugh, built fantastic rapport and provided reassurance that there is a way out of the situation I am, in terms of finding a pet friendly property at a price which my household can afford.
If I owned a house, I would want Rebecca as my lettings agent. If you are reading this, you are a credit to Taylor's.
In a tough market like Bristol, be like Taylor's and Rebecca.
Thanks so much.
15th Aug 2020 (4 years ago)
B Lemin
The team at Downend supported me Kindly, professionally and seamlessly through a tenant change despite lockdown and staff changes because of furlough. Excellent service!
Landlord
27th Jun 2020 (5 years ago)
G Box
After having my point of contact change literally every few weeks, I am now dealing with a Lily Hare. She has been excellent - answers questions promptly, deals with situations quickly and is very reliable. At last!!
19th Mar 2020 (5 years ago)
B Serato
Lily was very helpful and knew a lot about the property. She was able to answer all our questions about it and provided piece of mind in difficult times for us. Great service!
12th Feb 2020 (5 years ago)
S Faulkner
Efficient and professional service. Impressed.
2nd Feb 2020 (5 years ago)
N Hilbourne
Outstanding service - we had our flat in Bristol on the market with another vendor for over 1 year but when we changed to a Taylor’s they sold it in a couple of weeks! All the staff couldn’t be more helpful and efficient. All done with a smile - best estate agents out there.
Seller
24th Jan 2020 (5 years ago)
G parsons
We recently sold our property through Taylors in Downend. From our initial meeting with Kevin to viewings and information from Ashleigh and Jane, we have received excellent service! We have been kept up to date throughout the whole process from each viewing to exchanging contracts. We would recommend selling through them to anyone and would like to thank the whole team for making our experience smooth! Gemma and Andy.
Seller
22nd Jan 2020 (5 years ago)
M Paine
My property was sold by Taylors Downend. They were enthusiastic, supportive & helpful in finding the right buyer for my home. Sold very quickly & I was delighted. I got the asking price thanks to Jane's professional handling of sale. All the team were really consistent in their ongoing support.
Seller
18th Jan 2020 (5 years ago)
J Wilson
We recently bought a house through Taylor's. We found laura who we dealt with on a few occasions very rude and abrupt. Having dealt with other estate agents in the same downend area we think some customer service training is much needed.
Buyer
1st Jan 2020 (5 years ago)
D Smith
Ashleigh & Rosa couldn't have been more helpful with sorting out situation with our first home, would recommend anyone to use their services!
Buyer
28th Nov 2019 (5 years ago)
D Jakubczyk
Lily Haire - perfect agent with positive attitude and fantastic personality.
11th Oct 2019 (5 years ago)
C T
To summarise, Taylor’s Downend were rude, aggressive and persistent.
We actually found that after not wanting to peruse a property that we had recently viewed with them, a sales agent decided to not listen to my boyfriends kind and calm explanation about changing our mind, but instead instantly called me to try and make me go behind his back and make an offer anyway. Asking me to deceive him!
We have since found a property and they insisted on asking where this was and quite aggressively pushing another property on us. I don’t feel like we should have to tell them this information and also I felt very confronted over the phone, even after telling her that I was at work and that we are in the process of buying another property so don’t need to hear about any more right now.
I would not recommend using this estate agents to anyone.
I felt the need to let you know so that other people don’t have such a bad experience when just trying to find their first home.
10th Sep 2019 (5 years ago)
D Whale
We recently purchased a house that Taylors were marketing and they were brilliant. They kept us well informed the whole time and helped make sure that things for all parties involved were ticking along nicely. They are both professional and friendly and do their jobs very well. We primarily were dealing with Ashleigh who is fantastic, but it was clear that the office as a whole were kept well informed about what was going on so that anyone could help if necessary. I highly recommend them!
Buyer
4th Sep 2019 (5 years ago)
L Turner
I recently used Taylors to let my property, I have been dealing with Rebekah who has been fantastic! Always dealt with my questions promptly, 5* service, will be recommending to anyone with a property to let!
Landlord
27th Aug 2019 (5 years ago)
M Routley
I would have to say that these guys are hands down the best estate agents that I have ever dealt with. Ashleigh and her team were attentive, quick to respond and in many ways went above and beyond even thought we were the typical pushy buyers. I would recommend anyone that I know to use them they were great.
Buyer
19th Aug 2019 (5 years ago)
Kerri
From the start of looking for my first buy to completing on my flat the team were great. They identified some great viewings and were in touch at completely the right times without overwhelming me with information. The whole team were great, but in particular Ashleigh was fantastic particularly when it came to completing on my flat. She kept me informed throughout which put me at ease as a first time buyer not really knowing the process. I cant thank the team enough and I will certainly be recommending them to others.
Buyer
21st Jul 2019 (5 years ago)
Liam
Literally could not have had a worse experience. We were constantly ignored, even in a serious situation and after repeated assurances we'd be called back. Most of the problems we reported were not fixed for months. We were assigned a point of contact whom I managed to speak to once, after weeks of trying to get in contact. This was not a one-off poor experience, this was a year's worth of disappointment. Very happy not to be with them any more. Would recommend going anywhere but here.
Taylors had responded to my review, implying I never lived in one of their properties, by searching for a “Luke” on their systems. Since my name is clearly Liam and he even said so, it goes to show how competent their staff are ...
To add to their professionalism, after giving my full details to them by email prove that I'm a former tenant of theirs, they have completely ignored it and failed to update their response. Mind boggling.
Tenant
25th Jun 2019 (6 years ago)
L Vincent
Highly recommend. Jane, Ashleigh & Bernadette have been fantastic. Originally went on the market to sell with a different estate agent in Emerson Green and changed to Taylor’s. Best decision made. Process was extremely smooth and communication was fantastic!
Seller
19th Jun 2019 (6 years ago)
J Lansdown
We received above and beyond help from Heidi, nothing was too much trouble and she resolved any issues with a professional and friendly manner. Along side her colleague Jason who answered all our queries regarding mortgages and made it easier for us first time buyers to understand, With these two on the case it made our experience stress free and enjoyable. Thank you both again for all your help.
Buyer
30th Mar 2019 (6 years ago)
K Dovey
We bought a property late last year and Heidi was incredibly kind, professional and could not do enough for us! She made the process so easy! We also used their mortgage advisor who was really good at explaining everything as we were first time buyers and everything was new! Overall would completely recommend this branch!
Buyer
29th Mar 2019 (6 years ago)
T Fullerton
Yesterday I purchased a property with Taylor’s and I would definitely recommend dealing with the team at the Downend branch. I primarily dealt with Chloe in sales and she was absolutely amazing.
She was very professional, helpful and kind throughout the process. It’s not easy viewing properties with a small child but Chloe made my experience a lot easier. I was kept up to date with regular calls regarding the sale and I was told exactly what was happening at each stage and I couldn’t ask for a better person/team to deal with when buying a house.
Thank you so much again to everyone at Taylor’s you are all pure diamonds
(Thank you Joel for doing a great job at negotiating too)
Many Thanks
Tracey :)
Buyer
27th Mar 2019 (6 years ago)
D Cubbin
We recently sold a property via Taylors and dealt primarily with Heidi, although Joel was also extremely helpful.
The team could not have been more helpful and professional. They are quick to answer queries, chase Solicitors or just offer advice.
We highly recommend them.
Seller
22nd Feb 2019 (6 years ago)
K (Kul)
Chloe was excellent and I was happy how professional she was in finding us the perfect tenants. The whole process was seamless. Definitely recommend her
Landlord
15th Feb 2019 (6 years ago)
T braund
My old landlord asked taylors to release my deposit on the 23/11/18 it is now the 11/12/18 and I have still not received it! Chloe at this branch has told me every lie possible as to why it has not been returned. When you catch her out on one of the lies she will change it to another lie. Avoid renting from this place.
Tenant
11th Dec 2018 (6 years ago)
A Iayaz
Alex (Alexander Van Eker) from the very get go has been an absolute star in helping us find our home for life. He is extremely patient and was always willing to help. Throughout the house purchase he would always call to make sure everything was ok and keep us updated and would also check to see if we needed anymore help. Couldn’t of wished for a better person and company to deal with. Would highly recommend people buying their future property to ask for Alex. Thank you for all your help!
Buyer
1st Dec 2018 (6 years ago)
L wraith
Great Experience and great help from Chloe couldn't of asked for a better service.
27th Sep 2018 (6 years ago)
B singh
Chloe Smith and her team (Tom) in the Downend office in Bristol provided a great service. Very professional in helping find new tenants. High recommend their service. Baldev and Nina
Landlord
11th Sep 2018 (6 years ago)
B lewis
Abbie and the Taylors Team have really helped us out, always responded as quickly as possible, offered professional and sound advice. We have bought a really nice house with you, and we both thank you and your team very much.
John & Beth
Buyer
20th May 2018 (7 years ago)
C Lambo
Given our Landlord plenty of notice, no dispute when it came to deposit. It's now over 10 days and still have not received our deposit, due to errors from Taylors, which is delaying us further. Awful service.
Tenant
8th May 2018 (7 years ago)
D Perry
Abbie in particular was brilliant, very helpful and proactive on our house purchase. Thank you
Buyer
19th Sep 2017 (7 years ago)
L Venn
We looked for a property for 6 months. Abbie from Taylors couldn't have been more accommodating (and patient) with us till we found the right house.
Thoroughly recommended, we will definitely use Taylors again!
1st Aug 2017 (7 years ago)
N Phelps
Excellent service from Jonathan and Abbie. They have found us our dream house! Extremely professional service. Highly recommend!
Buyer
27th Jul 2017 (7 years ago)
I Kolevska
The most unprofessional letting agency, time wasters. Would never recommend them!!
Landlord
12th May 2015 (10 years ago)
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