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- CJ Hole - Downend
CJ Hole - Downend
Closes at 7:00pm
5 Cleeve Wood Road, Downend, BS16 2SF
CJ Hole Downend are an estate agent in Bristol. They mainly list properties in BS16, BS37 and BS36. Over the last 6 months, they've listed 94 properties, with 37 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 7:00pm
- Tuesday 9:00am - 7:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 7:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
CJ Hole - Downend Reviews (83)
Have you used this agent?
95%
1%
0%
0%
4%
All (83)
Seller (31)
Buyer (14)
Landlord (7)
Tenant (7)
General (24)
K Heath
I have just purchased a property and CJ hole Downend were the sellers agent. I am really impressed at how professional they are. The people I had contact with were Lucy and Paige. They answered my queries quickly and efficiently. They were really kind too. I would certainly recommend them to anyone selling a property.
Buyer
1st Nov 2024 (11 weeks ago)
J Potez
I've viewed several properties with CJ Hole, very professional team and outstanding level of service !
14th Oct 2024 (14 weeks ago)
M Wilmot
Thank you to the Cleevewood team especially Lucy and Rowena. After 6 months from when the offer was accepted we have just exchanged contracts with completion shortly. Special thanks to the above members who have helped us to this stage. Thank you very much.
9th Oct 2024 (15 weeks ago)
T Hamilton
The team at CJ Hole did an amazing job selling my house. They kept on top of everything and made sure the process kept moving. Thank you for the great work!
Seller
4th Oct 2024 (15 weeks ago)
A Constable
Professional and friendly service from Rowena and the rest of the branch from the beginning to end of selling our house!
Seller
30th Sep 2024 (16 weeks ago)
V Townsend
A great team who were helpful and communicative . Lucy worked hard to get a long chain to exchange .
25th Sep 2024 (17 weeks ago)
J C
Cannot recommend enough. David was patient and attentive from start to finish on a complicated sale. He was also very knowledgeable and always pro-active. If I couldn't reach David, I could always speak to someone else who was equally helpful. Thank you so much!
Seller
20th Aug 2024 (22 weeks ago)
N Taylor
Sold my house with CJ Hole. I found them very professional, Lois, Louis, Roweena and David were fantastic to deal with and Great communication. Once an offer was accepted Lucy was great at following the purchase and updating me.
Seller
19th Aug 2024 (22 weeks ago)
M Pope
David and the team at CJ Hole Downend have been extremely supportive throughout our moving home process. They showed real empathy and understanding. Highly recommended.
16th Jul 2024 (6 mo. ago)
R Salway
The team at C J Hole Downend were brilliant through-out the sale of our house and the purchase of our new one. We were glad to have you looking after both ends of our move. From the first contact, the taking of photographs through to the sorting out of paperwork, each member of staff we dealt with, David, Lois, Louie, Rowena and Lucy were pleasant and friendly to deal with. We'll always remember the phone call from Lois to say that she thought she had found the perfect house for us, and she had.
Thanks team, we would recommend anyone to come to you when looking for an estate agent to sell or buy through.
We'd like to say that we would use you again but we intend to stay in this new home you found for us. Thank you.
Seller
30th Apr 2024 (8 mo. ago)
E Okechukwu
Highly recommend CJ Hole Downend team. Amazing experience with them from the first viewing till closing. Thank you again.
11th Apr 2024 (9 mo. ago)
J (gingerella)
I highly recommend CJ Hole Downend, the agents in the sale of my house. They were always friendly and professional, kept me informed and were quick to respond. Special mentions to Lucy Webster, David and Rowena. Thank you so much!
Seller
2nd Apr 2024 (9 mo. ago)
J Parkin
We have had a really good experience with C J Hole. They have been thoroughly professional throughout and we always had utmost confidence in the whole team: and they are a team, they work really well together. Thank you!
26th Mar 2024 (9 mo. ago)
J Wyatt
Very professional and helpful throughout the sale process
Seller
5th Mar 2024 (10 mo. ago)
L Ralph
Thanks to the team in particular Lucy for making my move as smooth as possible and helping with queries upon completion.
22nd Jan 2024 (11 mo. ago)
L Sansum
Recently sold our house through CJ Hole Downend. After a very long winded, difficult process with solicitors, they remained friendly, helpful and persistent to insure completion. Our move manager was Lucy Webster, who was amazing and so patient with us, and she completely went above and beyond to make this move happen. Very big thank you to Rowena and David also for being really informative, constantly following up and listening to us vent at times. Very glad we chose them and would definitely recommend.
Seller
23rd Dec 2023 (1 year ago)
K Lakin
David Whitmee & the team are a 5/5 from us. David is incredibly professional & should I ever need to sell again (I hope not!) he’d be the first person I would approach. 10 months of looking, multiple phone calls & emails a week, thank you for assisting us in finding our forever home.
Buyer
21st Dec 2023 (1 year ago)
M Fisher
CJ Hole, Downend are wonderful estate agents that I would have no hesitation in recommending. Each and everyone of the team worked above and beyond our expectations in order to get the sale of our house through, along with the purchase of our new home. They are a great team who guided us through the stresses, always keeping us informed, so professional and yet so friendly.
With special thanks to David who found our dream home and made it all happen and everyone else in the branch who ensured the journey was as smooth as possible.
Thanks to you all. You are amazing!
Seller
21st Dec 2023 (1 year ago)
J McBride
10/10 !!! Very easy to deal with, always friendly and helpful with our million and one questions. Made the whole experience stress free and smooth. Thank you team at CJ Hole Downend!!
17th Dec 2023 (1 year ago)
R (Ro)
Great service, helpful throughout and very professional. Sold our house quickly and helpful throughout..
Thank you
Seller
22nd Nov 2023 (1 year ago)
R Pearce
The team at C J Hole Downend were fantastic throughout the whole process of selling my Frenchay home.
All interested parties were vetted and confirmed proceeds to speed up the process.
We were kept in the loop at all times and the team really went above and beyond.
Special thanks to Rowena, Lois, Lucy, Louis and David. If I forgot any, please accept my apologies !!
Thanks again.
Seller
20th Nov 2023 (1 year ago)
R Cable
Amazing experience with the sales team at C J Hole when purchasing our new home. Rowena & Lucy (and probably others in the background) went over and above when we had some problems with the seller’s solicitor - I don’t think we’d have gotten it over the line without their help. Thank you!!
Buyer
20th Nov 2023 (1 year ago)
C Batten
Couldn't recommend Lucy and Rowena from the sales processing team more! Both were on hand throughout the whole process and chased the solicitors endlessly.
7th Nov 2023 (1 year ago)
L Shore
Can't thank the team at Cj hole enough, they kept in contact all the time and answered all of my emails quickly (even when emailing several times a day) it's been a long 7 months but without the help of the team in downend it would have been so much more stressful. Thank you all again. I would recommend to all of my friends and family and I would use them again if I ever chose to move again.
6th Nov 2023 (1 year ago)
A Jones
Cannot recommend the team at C J Hole Downend highly enough. They were the agent for our purchase and were extremely helpful to us over the 9 months it took to complete on our dream property. Special mention to Manager David who was with us from day 1 and Lucy the Senior Sales Progressor who both navigated a very bumpy road in a helpful and professional manner. Thanks so much to you both and the rest of the team who assisted along the way. We appreciate everything you did to assist us.
Buyer
1st Nov 2023 (1 year ago)
P thomas
The guys did a really good job. The looked after us well throughout the sale, keeping us well informed. Even after completion, they checked to make sure we were ok and answered a few extra questions. I would not hesitate to use them again, a job well done, thanks.
Seller
2nd Oct 2023 (1 year ago)
D Lee
Fantastic company who did everything from start to finish , Rowena was very professional throughout the whole process and was very knowledgeable about everything , very charming and nothing was too much trouble. Highly recommendable.
29th Sep 2023 (1 year ago)
K G
Really positive and professional service from the whole team at CJ Hole, Downend! A huge thanks to Lucy, Lois, Rowena and David for all their support in helping us buy our new house and home.
A particular positive part of the experience with CJ Hole, Dowend was all the support and amazing communication we received from Lucy, Senior Sales Progressor. She understood and guided us through the purchase process and helped us understand the importance of all the steps involved on a hugely professional yet personal level. She is a great assest to this team and I can not thank her enough for the effort, time and dedication she provided.
Buyer
15th Aug 2023 (1 year ago)
R Huffee
Really super team. Helpful, responsive and very professional.
25th Jul 2023 (1 year ago)
C Pomphrey
CJ Hole - l highly recommend them... excellent and very professional.
12th Jul 2023 (1 year ago)
G huggins
C J Hole and Rowena are very knowledgeable, professional and friendly. They valued my house and understood my needs and have me options I could easily choose from they are also very knowledgeable and experienced with the rental sector in Bromley Heath.
The package they presented was extremely good and full of great examples and was a wow factor in presentation about my property and how they had come to those conclusions.
I’ve was really impressed with Rowena and C J Hole.
Seller
24th May 2023 (1 year ago)
M Abbott
Buying our first home we felt unsure about many things but always had the support of the friendly staff CJ Hole at Downend to help us with any of our issues. We dealt with Lucy, David and Rowena, and viewings with Lois. They were brilliant when our original mortgage advisor failed us and their colleague Marc was able to provide all the assistance we required. Professional and supportive the entire process.
Buyer
29th Mar 2023 (1 year ago)
E rice
Downgraded what was a 5 star review due to significant decline in quality of service in managing our property.
Landlord
6th Feb 2023 (1 year ago)
Narinder
The Downend branch of CJ Hole helped us with finding tenants for our property. They provided excellent customer service right from the start. The team was helpful, professional, punctual, and efficient throughout the process. We dealt with Michael, Rebekah and Sara, they all have been reliable, and answered our queries in a timely and efficient manner. We will definitely use their services again.Thanks to them that we got lovely tenants for our property.
Landlord
12th Oct 2022 (2 years ago)
G Pike
The Downend branch of CJ Hole helped us purchase our new home. They provided excellent customer service from the start. The team at Downend were all very helpful, professional, punctual, and efficient. They provided great advice and support throughout the purchasing process. Even after our purchase was completed, they were still super helpful and promptly replied when we had a query. I cannot recommend them highly enough. We dealt with David, Ryan, Lois, and Lucy - all excellent professionals and they make a great team. Thanks to them all for helping us secure our new home.
Buyer
3rd Oct 2022 (2 years ago)
E Abdelhamid
It was absolutely amazing experience. they are very expert. helped me with every step and make all process at a glance. video tours was really informative including every single small detail. All my requests were achieved. A really good and professional third party between tenant and landlord. Special thanks to Michael, a very active man who almost did everything for me.
26th Jul 2022 (2 years ago)
D Halawa
This is the worst company i’ve ever dealt with. We rented a house then we found it full of cockroaches and plumbing problems. Really disgusting house and very bad service.
Tenant
19th May 2022 (2 years ago)
C Clark
Excellent service, have always kept us fully informed. Arrived on time for all appointments. I would highly recommend this company.
22nd Apr 2022 (2 years ago)
M Hayes
Excellent service from the team in Downend.
We sold and bought though CJHole.
They were all very helpful and knowledgeable.
The only stressful part was our buyers solicitor who could have been a lot more accommodating but Lucy was absolutely brilliant dealing with the situation.
Well done Paul, David, Molly May and of course the wonderful Lucy
.We would totally recommend using CJHOLE
Seller
15th Dec 2021 (3 years ago)
A sharma-burford
I couldn't recommend CJ Hole enough, throughout the whole process they were so understanding, supportive and kind. In the time I was looking for a property, I came across a few other estate agencies in Bristol, I was extremely shocked at their level of customer service. CJ Hole stood out as the absolute best ! Special mention and thanks to Michael, Tilly and Chloe :) xx
22nd Nov 2021 (3 years ago)
B Beardwell
Have used CJ Hole as managing agent for a number of years. Can’t recommend too highly.
Landlord
1st Nov 2021 (3 years ago)
N T
Purchasing a property marketed by CJ Hole Downend. Molly-May managed the initial viewing and sale. Molly-May was always prompt, knowledgeable on the property and supported further viewings when needed prior to exchange. Lucy managed the post-sale process and was amazing, she frequently chased the seller’s solicitors, kept me informed and worked tirelessly to ensure the sale progressed. Without Lucy’s work the sale would not have completed prior to the change in Land Tax at the end of June which could have jeopardised the sale.
Buyer
27th Jun 2021 (3 years ago)
Harriet
We recently purchased our house through CJ Hole Downend. Molly Mae conducted the viewing and we put in an offer right away. The sales progression team worked really hard to push through the sale in 4 months. Not an easy feat during covid restrictions and the stamp duty holiday. Communication was spot on.
Buyer
28th Jan 2021 (3 years ago)
C Wade
Alex and the team at CJ Hole were really helpful, quick and friendly. They made buying our home as easy as possible during restrictions. We are happily living here and very grateful to them for their high level of service to get us here. Thank you team.
Buyer
13th Jan 2021 (4 years ago)
C Green
From the initial informative visit by David, to the contact after our house was sold and we had moved to Brixham, we cannot fault this business.
We found the brochure accurate and attractive. The viewings in Alex’s hands were convenient, and handled well. Feedback was prompt, and Molly was on the case with information. Sale achieved, and Dianne and Lucy presided over its progression to completion excellently.
We have already recommended them, and again a sale resulted.
Nothing seemed too much trouble, they all really seemed to care.????
,
Seller
18th Dec 2020 (4 years ago)
L H
CJ Hole recently sold our house in Downend and throughout the process the team acted professionally and did an excellent job. They communicated well and kept us informed of all relevant events. We would recommend them without hesitation.
Seller
18th Dec 2020 (4 years ago)
E Sear
C J Hole in Downend did a superb job of selling our house in Downend. 22 viewings and sold within one month. Follow up and chain chasing service was excellent, we were kept involved every step of the way.... all during Covid pandemic too.
Seller
18th Dec 2020 (4 years ago)
S Banham
We have recently sold a property and found all the staff very pleasant and helpful. We were given good advice and realistic expectations on value and timescales at the outset and were kept well informed throughout. A very professional service and would highly recommend this team. Thank you all.
Seller
24th Oct 2020 (4 years ago)
P Coast
We worked with Molly-May and found her to be extremely professional and informed. We ended up buying a property advertised through Boardwalk but much preferred dealing with CJ Hole throughout the process, if only they managed all the properties in Cheswick Village!
Buyer
14th Aug 2020 (4 years ago)
M P
We chose cj hole to sale our family home. I called them first, only because it was the first estate agents I thought of. David came and did a valuation reassured any concerns I may of had so I did not call any other company. I had no experience of selling a house but Throughout the whole process they were always there to speak to. There are a great team so I found the process enjoyable . Thank you David, Chloe, Josh and everyone that helped me .
Seller
6th Aug 2020 (4 years ago)
L Craddock
Really professional and responsive. Would recommend as a letting agency.
Landlord
14th Jul 2020 (4 years ago)
M Smith
The team at CJ Hole Downend took over the marketing of our home after problems with other local estate agents. Right from the start they proved to be a cut above the rest. Professional right through the process. They offered friendly advice and within a short time we had a great deal of interest and an offer. Their help didn’t stop there and the sales progression team kept the process moving and were actively involved right until the end. We had lived in our home for 20 years and we would say the other agents reflected what you got then. CJ Hole Downend have moved with the times. They don’t make promises like they can get more for your house than others, blame you for not getting viewings, etc. They gave honest advice and we must say it was like having somebody on your side looking after you. Highly recommend them as your first choice if your thinking of selling/buying etc.
Seller
10th Apr 2020 (4 years ago)
D Pearson
I have been contracting as a Locksmith for CJ Hole for the last 2 years and have always found them to be fast, reliable and up front with any issues that they have needed me for.
Landlords and tenants alike require access and security from their rental property and CJ Hole have always made this of paramount importance, which is evidenced in how quickly they get in touch whenever there is an issue with one of their properties.
As someone who has rented in the past, I can appreciate what a fantastic job they do, and my interactions with Cherelle and Scott are always a pleasure.
6th Apr 2020 (4 years ago)
M Scrace
CJ Hole advertised our property for us with complete professionalism. The team are helpful, polite and kept us up to date throughout the process.
I would highly recommend choosing them to deal with selling/renting your property and will definitely use them in the future.
Thanks Guys!!
14th Feb 2020 (4 years ago)
M Sparkes
We purchased our property through CJ Hole (Downend Branch) and they were unprecedented in their professionalism, support, customer service, going above and beyond and also their after sales care. All incredibly friendly and polite with zero pressure at any time. They also went beyond when I got stressed with the house being completed by a certain time. They were excellent and just carried on and ensured we moved bang on time. Molly-May was amazing and when we needed to visit the property be it for measuring or just to go back she always offered and did it with such passion and pride. They are a great branch and I would say if you get to see a house through them then you are in perfect hands. Thank you all for being so triumphant.
Buyer
22nd Nov 2019 (5 years ago)
L bourne
We recently sold my late mother's house through C J Hole, Downend. This was an incredibly emotional time for myself and my brother but I cannot rate Andy and the team highly enough. They were extremely professional yet very compassionate throughout the entire process. Living out of the area they kept me up to date when necessary and dealt with all of the viewings etc, right down to the meter readings on completion. I would not hesitate to recommend their services
Seller
20th Nov 2019 (5 years ago)
A Fowler
We purchased our house through CJ Hole Downend. From the viewing right through to the completion date they were amazing. At the Viewing, Alex never rushed us round, he gave us around half an hour to look around, was prepared with all the answers to questions before we even asked them. I have never experienced this with an agent before, it was a pleasant change. We had an awkward time selling our house, but people like Dianne and Lucy worked so hard to find out what was going on, and keep us updated (even though we should have found out these things from other people!). All round great experience purchasing a house through these guys.
Seller
14th Nov 2019 (5 years ago)
Anonymous Homeseller
I was very impressed
under difficult circumstances they managed to sell my house and I have to thank them all for their persistence
There are times when it would’ve been easier just to give up
Seller
8th Nov 2019 (5 years ago)
A Gharby
An amazing experience with a professional letting company. They made the tenancy process very easy and enjoyable. Starting from booking the viewing, viewing the house, administrative procedures and arranging for the tenancy paper work. Couldn’t be happier with the support and the high professional level of the cooperation. Accommodated my request to expedite the process to be able to move 5 days before the agreed date. Thanks for all the great support.
Tenant
7th Oct 2019 (5 years ago)
A Ribeiro
Helpful and straight forward service, something rare on estate agencies nowadays.
The process of renting our new home was quick and dealt with a great level of professionalism [a special mention goes out to Kayleigh on this one].
Many thanks.
Tenant
16th Sep 2019 (5 years ago)
S Hunt
I have sold a number of houses over the years on behalf of clients through Andy and his team.
Quick informative helpful and ultra professional.
Laura in the letting department has been equally helpful.
AS AN EX ESTATE AGENT MYSELF which makes me hard to please I strongly recommend this team.
I have tried the rest save yourself time and energy and use them..... THEY ARE THE BEST!!!
Seller
14th Sep 2019 (5 years ago)
B .
Incredibly helpful throughout the process. From the beginning, in being available for viewings at relative short notice and having the time to allow a more thorough inspection, to then getting back to me with answers to my follow-up questions (thank you, David). Staff never seemed put out. Andy in particular was the star of the process, going beyond what you might reasonably expect an estate agent to do (certainly more helpful than my solicitor!) to ensure the process ran as smoothly as it could do. A massive thanks to him and the team. Highly recommended.
16th Aug 2019 (5 years ago)
G boulderer
Could not have wanted more from an agency. Louis in particular was an absolute star. Made me feel like my business was very important to them and appreciated. If you want an agency that treats you with respect and goes the extra mile look no further.
7th Aug 2019 (5 years ago)
S Fav
Such a good experience. Super helpful even when I got lost and couldn’t find my way they had a staff member help me via the phone!! Louis was an absolute star and made sure I was listened to and really vouched for me which was so nice and got me the dream flat! Such a lovely team and so quick and helpful.
Tenant
2nd Aug 2019 (5 years ago)
S Harding
Would highly recommended . Professional and friendly team of staff took me through the sale of my house.
Seller
17th Jun 2019 (5 years ago)
V thomas
Really friendly team and great communication, we bought our place through CJ Hole Downend this year and they couldn’t have been more helpful, always returned calls and emails and helped push our sale through toward the end so we could move when we needed to. Would highly recommend them and will be using them if we ever need to sell.
Buyer
15th Jun 2019 (5 years ago)
C dawson
Me and my boyfriend went with these estate agents to get our first ever flat together, Louis and Kayleigh were so helpful! No question was too silly and they were both always really quick with replying and helping with anything we needed help with or were confused about, both absolutely lovely people :)
Tenant
22nd May 2019 (5 years ago)
K Knight
The team at C J Hole in Downend have been amazing throughout the whole process. Andy and the team were the Estate Agents for my purchase so I was not paying them a fee, despite this they have been knowledgeable, efficient and really supportive. If (when!) I move again I will definitely use C J Hole and cannot recommend them highly enough.
Buyer
13th May 2019 (5 years ago)
C Sanida
Professional and prompt service for tenants. I can only say the best, especially for Zoe and Kayleigh who helped us immensely through the process. I have been in contact with many agents and happy to say that this team has been the most professional of them all. Paperwork received was extensive and attention to every detail has been paid.
Tenant
3rd May 2019 (5 years ago)
K Forsyth
I have been working with the CJ Hole team in Downend to sell my house in the area. When I decided to sell I met with four agents. I met two high end large national agencies and two smaller local agencies but I was greatly impressed by Andy's knowledge of the local market and its buyers and so I decided to work on a sole agency basis with CJ Hole. The whole teams' professionalism, speed, passion for what they do and friendliness has been exemplary. They have made selling my house an easy process. I would recommend the CJ Hole Downend team to anyone looking to sell a house in the area. Thank you particularly to Andy and David.
Seller
8th Oct 2018 (6 years ago)
V Goodwin
I would just like to say that the team at CJ Hole are great. The level of communication both on the phone and email really helped keep me updated and informed all all time during the sale process. They were also very good at keeping me calm and as unstressed as possible throughout the whole thing, a very hard thing to do when 8 months pregnant. I would be happy to recommend the team and will use the office again should we move in the future.
Seller
19th Mar 2018 (6 years ago)
P Crawley
The team in Downend are just great. The communication, patients and support to sell our house was brilliant. They gave realistic advice and guidelines for us to follow to help with the sell. The team are also extremely knowledgeable about the current market status in the area. We would highly recommend them.
Seller
10th Mar 2018 (6 years ago)
P Halsall
We found the staff courteous and helpful; they always kept us informed about possible purchasers. Overall we were very pleased. A & P Halsall
Seller
28th Feb 2018 (6 years ago)
J Mallender
A really excellent service. I am a professional landlord and I always debate whether or not to engage Managing agents, due to cost vs value. I am so glad I appointed Rachel and the team. We had a particularly difficult year recently and she was absolutely first-class in sorting it all out.
Landlord
26th Feb 2018 (6 years ago)
S HAMPSON
We used CJ Hole Downend to sell our last property and it was important for us to balance the fee we paid with service. I have to say the service we received was top quality, we had regular feedback, the team chased the process for us without us having to nag and they were open and honest with feedback/advice. I would have no hesitation in recommending their service!
Seller
26th Feb 2018 (6 years ago)
M Livermore
From the first visit through to completion the team made my experience completely stress free in what was a difficult time for my Mum and the family. I couldn’t have asked for the process to have been any smoother, especially as I do not live in the Area. Thank you!
Seller
16th Feb 2018 (6 years ago)
S Al-Hassan
Excellent team and very helpful. I have used them loads of times and even recommended them to my Father.
16th Feb 2018 (6 years ago)
M Faria
Rachel, Kayleigh & Zoe are a highly professional team, provide an excellent service, the best we have ever had and are an absolute pleasure to work with.
14th Feb 2018 (6 years ago)
L Q
Great service & knowledge of market. Very quick to source suitable tenants for my property and a clear menu pricing structure to select individual services. Quickly developed a good relationship with the team & I have already recommended their services to friends. Focussed on the job & easy to do business with.
Landlord
13th Feb 2018 (6 years ago)
D Hitchings
Very impressive team of highly responsive, professional and thorough agents led by a strong manager Rachel. I would certainly recommend this team to any new prospective Landlord.
Landlord
12th Feb 2018 (6 years ago)
A Phillpotts
Great agency
13th Sep 2016 (8 years ago)
J Sanderson
Very helpful and friendly staff from start to finish! Efficient and kept me updated. Would use them again and happily recommend!
C King
Avoid 3 High Street. Bad landlord will take your deposit.
Never let a property from CJ Hole they will charge you £260 per person for next to no services. They will take your money and give no helpful service in return. We thought they would help by giving a check inventory and check out inventory but neither was completed, so the landlord was in complete control of both. Obviously giving a biased opinion. I don't understand what we have paid for, as there was 6 of us and they charged us £260 per person for agency fees yet all they did was draw up an agreement for the landlord, which obviously is just a generic contract not written specifically for the house, as a lot of things within the contract did not even apply to the house.
They also forced me to pay my full years rent upfront a total of £3840!!! As I am a student I'm sure you can imagine how hard it was for me to gather that money. They forced me to pay this upfront because my mother did not earn above £12,000 a year and therefore was not eligible to be my guarantor. We offered half the rent upfront at first but they declined that and said we can pay the full amount or you can go elsewhere. All of this after we had paid the NON REFUNDABLE £260 agency fees.
Overall, absolutely terrible agency to let with if you are a tenant. I'm sure there are much better options out there. They do not want to help you at all throughout your tenancy and only want the initial fees, after that your on your own.
I am currently renting from a landlord without any agency involvement and my life is so much easier. All bills are covered including cleaning equipment, toilet roll, furniture and a TV. They are also paying me to help with the garden. Never going through an agency again.
If you can avoid this agency at all costs at least.
Tenant
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