J Chow
Loved the fantastic customer service provided by Ocean, from the initial enquiry call to securing the rental property and the final move-in stage. Jemima, James and Tom have been really friendly and dedicated, everything was explained clearly and promptly and we never felt we were left in the dark. I feel reassured as we settle into a fantastic flat.... Read more
Tenant
31st Oct 2024 (14 weeks ago)
N Saadi
I had such a hassle free experience working with Jemima! Thanks for making the process smooth and checking in. Would definitely recommend Ocean Downend... Read more
29th Oct 2024 (15 weeks ago)
S Gardiner
Excellent professional service. Always helpful, keep me up to date, excellent at communication and willing to go the extra mile.... Read more
29th Oct 2024 (15 weeks ago)
M Rikas
I had a very positive experience with ocean home and they helped me to get the right property. Specially had a smooth experience with the letting negotiator Jemima Kevell and I recommend her highly.... Read more
Landlord
17th Oct 2024 (16 weeks ago)
B Shenouda
I had a great experience with Ocean’s services. The process was smooth, communication was clear, and they were very professional throughout. Big thanks to Jemima and James for their help!... Read more
10th Oct 2024 (17 weeks ago)
L Allen-Hayward
Jemima was great with the application and viewing, will defintley go back to her again to assist with our property search
Would definitely recommend to my mates... Read more
2nd Oct 2024 (18 weeks ago)
O Vera-cruz
Amazing Team Great customer service very Easy to work with and the process was very easy.... Read more
25th Sep 2024 (19 weeks ago)
S Hughes
We cannot thank the team enough at Ocean Downend for all that they did in making sure that the letting process ran smoothly. It was a good experience where the team were all friendly, helpful and professional. In particular, we’d like to thank James and Jemima for going the extra mile in answering all of our queries and making sure that things were ready for the tenants to move in. We’d also like to thank Laura for making sure that everything went smoothly with the tenancy agreement. We are looking forward to continuing to work with the property manager, Louise, who has been very friendly and helpful. Thank you everyone.... Read more
Landlord
17th Aug 2024 (25 weeks ago)
R Antonio
Hi,
Very thankful for the assistance and guidance of the agent Miss Jemima Kevil for helping us in a acquiring our new rent house. You are so professional.
Thanks... Read more
Tenant
28th Jul 2024 (6 mo. ago)
P kerr
Very professional efficient service - such a pleasure to deal with... Read more
27th Jul 2024 (6 mo. ago)
J Pick
Absolutely thrilled with the service from Ocean! Selling our house in a tough market seemed daunting, but Lawrence led the process with exceptional skill and dedication. His expertise and proactive approach ensured a smooth and successful sale. The communication from Lawrence and the team was second to none and never left us guessing what was happening. We couldn't be happier with the outcome and highly recommend Ocean for their outstanding professionalism and commitment. Special thanks to Joe, Lisa and Stacey for all your hard work aswell as we know it was a big team effort to get it over the line. Thank you Ocean Downend for your outstanding work! Jon and Linda... Read more
Seller
10th Jul 2024 (6 mo. ago)
I Marciniak
Molly was a pleasure to deal with, very knowledgeable, punctual and efficient. I would not hesitate to recommend both Molly and Ocean; I look forward to working with them again.... Read more
L Nelmes
Jemima has been a pleasure to deal with through out the whole process of renting our home. Nothing too much trouble, great communication. Thank you Ocean... Read more
Landlord
20th Jun 2024 (7 mo. ago)
M S
Jemima has been amazing, consistently working very hard to find us great tenants, thoroughly recommend this company, thankyou for all your hard work... Read more
Landlord
20th Jun 2024 (7 mo. ago)
L Tindall
50% rent increase, and when I tried to talk to them about it they didn't even acknowledge my email and sent me an eviction notice. They're ripping apart the community in Downend.
Edit: Ocean's response is dishonest and I'm surprised they are allowed to say this. All the tenants in my building were given 40-50% rent increases. Some of those people had been in the building for more than 10 years and they were evicted from the property like they didn't matter. After a decade of paying rent on time and looking after the property. Absolutely awful people.... Read more
Tenant
19th Jun 2024 (7 mo. ago)
M Ross
Lar, Elizabeth and the team made the process of selling my house seamless, from start to finish so thank you. I can't recommend Ocean highly enough... Read more
Seller
13th Jun 2024 (7 mo. ago)
L Faugeron
Ocean Estate has been very helpful with helping us securing a home that fits our family's needs.
The agents (shout out to James Heywood, Naomi Wiltshire, Elliott Laffin and Jemima Kivell) have all been going above and beyond with assisting us at every step of the process and have been empathetic with our situation.
We're very happy with them and definitely recommend them!... Read more
Tenant
12th Jun 2024 (7 mo. ago)
L Burger
Very helpful lettings team, thanks James and Jemima... Read more
J Parsons
James, Jemima & Elliot (Ocean Downend) have been very helpful & professional in finding new tenants for my flat in Fishponds. I always return to them when re-letting my flat as they make the whole process smooth & relatively easy, which takes a lot of the stress away ????... Read more
Landlord
6th Jun 2024 (8 mo. ago)
M soph
Stacey proven to be a highly professional, very Informative.
Ocean Estate Agency is lucky to have her. She explain all the options available, services can be provided to me. Timely response. Pleasure dealing with her!... Read more
29th May 2024 (8 mo. ago)
P Pogson
We've had a great experience so far with Ocean, Downend. The portal to confirm our viewing/see information about the property was useful. Stacey (who showed us round) was really friendly and knowledgeable. She has been quick to respond to any queries and maintained great communication so far - especially helpful as first time buyers! Thank you ????... Read more
Buyer
29th May 2024 (8 mo. ago)
L P
Molly is amazing! Excellent professional, always ready to answer any questions and most importantly a warm and genuinely positive attitude! Thank you!... Read more
24th May 2024 (8 mo. ago)
B Harmon
Jemima was so lovely and a joy to work with! She created a fun, laid-back atmosphere during the property viewing and provided excellent communication through the entire application process. Thank you Jemima! :)... Read more
23rd May 2024 (8 mo. ago)
S Hoefkens
From the valuation to sale we had a good experience with Ocean Downend. Joe Ritchie did our valuation and then Stacey conducted the viewings with help from Molly leading to a sale within 2 weeks. Unfortunately we didn't have the same success with buying via Ocean but have ended up with a great house, hoping the rest of the process is as quick as the sale was.... Read more
Seller
22nd May 2024 (8 mo. ago)
J Swanborough
Great staff, friendly & efficient! Always ready to help & offer advice, I would recommend... Read more
22nd May 2024 (8 mo. ago)
V Lennie
Stacey at Ocean has been really supportive of my search for a new home. She's kept in communication with me and has been really proactive. I can thoroughly recommend her.... Read more
22nd May 2024 (8 mo. ago)
A Living
Great experience with the team, personally and professionally dealt with our rental needs as Landlords. Thank you all we will be using you again!... Read more
Landlord
20th May 2024 (8 mo. ago)
R Pitman
Very well run estate agent, keeping you informed on a daily basis. Everything went very smooth with there help. 10/10
Thankyou all for everything you done... Read more
13th May 2024 (8 mo. ago)
C Francis
Stacey has been amazing; answering all of our questions, very knowledgeable about the properties and the process.... Read more
A Gbenga
Jemima Kivell was amazing... Read more
24th Apr 2024 (9 mo. ago)
K adekaiyaja
We all know how tedious it is getting a place to rent. I would love to commend Jemima Kivell, for a job well done. Always available to answer queries and always up to date with information. Oceans and Jemima made it Seamless and no stress in getting a place and within a few days all references completed.
Finally I must say it’s a great customer service from my husband and I and we absolutely love our new home. Thank you so much Jemima you are an absolute delight!... Read more
Tenant
23rd Apr 2024 (9 mo. ago)
Martin
Very impressed with the professional service provided by James and Jemima when arranging the let of our house. Extremely flexible and accommodating. Would recommend wholeheartedly.... Read more
Landlord
10th Apr 2024 (9 mo. ago)
K brittain
If you looking for a property Jemima at ocean letting is the person to go to.She is very caring honest and passionate about her job . I have been searching for property for over a month and meeting her in a space of a week she was able to secure me a 2bedroom flat .She responds on time give very good updates on the progress of the property and responds in time with any concerns you have .....
So in a nut shell THANK YOU JEMIMA... Read more
Tenant
9th Apr 2024 (9 mo. ago)
M fajardo
Recently , I’m having a difficulties finding a property which i almost give up. But when i started the inquiries in Ocean Lettings & Management,provided with a very efficient and very accommodating namely JEMIMA and JAMES i got the property now. Its my first time, and its hard to comply the required documents due to my working schedules. But because of this guys afformentioned above who always there for their client to guide and even give a you a moral support that you can provide those required documents. These people Jemima and James are EPIC,professional and approachable. Overall,Highly RECOMMENDED. Thanks alot Ocean Lettings & Management... Read more
Tenant
4th Apr 2024 (10 mo. ago)
M Savory
Highly recommended, Ocean manage several properties for me, thank you to Scott and the team... Read more
Landlord
15th Mar 2024 (10 mo. ago)
I have just rented my new apartment from Ocean Agency I have an amazing customer service James was brilliant in the first met when we went to see the flat answered all my questions and quick response all the thanks for Jemima amazing customer service I have the best service I will ever have while renting she literally answered all my calls without even hesitate to pick up the phone she helped me with a lot of paperwork and made it way too easy to understand very happy which the experience I had an amazing customer service
Thanks all... Read more
Tenant
15th Mar 2024 (10 mo. ago)
J Peter
This one one the best Agency in Bristol, very professional, reliable and supportive guys.
There always step ahead.
Jemima and James, will go off there way to make things work easier for you ???? ????.
You guys are the best.... Read more
14th Mar 2024 (10 mo. ago)
C Ip
I recently had the pleasure of working with James & Jemima for my property needs and I'm incredibly impressed by their professional services. They handled everything with remarkable efficiency, without ever pushing additional services on us.
Both James and Jemima consistently demonstrated a positive attitude and responded to our queries with utmost professionalism. Their approach made the entire process smooth and stress-free. I'm thoroughly satisfied with the experience and highly recommend them to anyone in need of top-notch letting services.... Read more
Landlord
14th Mar 2024 (10 mo. ago)
S Shah
It's great experience renting the property through Oceans Downend. Me and my family are greatly thankful to all team specially Jamima. She sorted out all the things very promptly. Stay blessed!... Read more
Tenant
13th Mar 2024 (10 mo. ago)
H Smith
Awful group that serve eviction notices if people don't agree to their unlawful rent hikes. Stay away.... Read more
Tenant
4th Mar 2024 (11 mo. ago)
P whistlefc
Thanks Jemima & James for helping us in renting a nice house. Excellent service and helpful. Highly recommended.... Read more
Tenant
1st Mar 2024 (11 mo. ago)
A Elsayed

Initially it was a really good experience with ocean. The whole process was smooth to get us into our rental property. But a few things to consider...
They take ages to fix anything. I had to go and buy a new doorbell because it took too long to file a complaint to get it fixed. Not too much of an issue though. I hope a more serious issue they would respond to quicker I guess.
At check out however, I spent money ensuring I get the correct colour paint for the house and repainted any marks that were left on the walls. I gathered as many friends as possible to help make sure the house is left as clean as possible... I was still charged £210 for damages... these guys expect the house to be exactly the same condition you received it in. They will look into every tiny little mark and every bit of rust etc. They are so detailed at check out so warning.... get a professional cleaner or do a spectacular job cleaning... otherwise they will charge you for it.
Other estate agents I was with were alot more understanding of wear and tear but these guys aren't. Abit of limescale under the tap and that's £55 cleaning fee...... Read more
Tenant
5th Feb 2024 (1 year ago)
K Smith
I can't praise Lawrence and the team enough! From the initial consultation to completion, their team demonstrated exceptional expertise and responsiveness. They went above and beyond and provided invaluable insights. If you're looking for a reliable estate agent I wholeheartedly recommend them.... Read more
31st Jan 2024 (1 year ago)
T Reason
Jemima was shocked when I told her I’d been searching for a property for a year. 3 weeks later and she had secured me and my son a house. Her service was exceptional throughout; she was so accommodating and nothing was too much trouble. She made the whole process so easy and even offered extra viewings so I could revisit properties with a tape measure. If I had gone straight to Jemima a year ago, I know it wouldn’t have taken so long to find our home. Thank you so much Jemima, you’re great at what you do!... Read more
27th Jan 2024 (1 year ago)
Ocean have been good at putting our best interests first.... Read more
Seller
21st Jan 2024 (1 year ago)
S Chaudhury
It has been great experience so far with Ocean Downend team, and we are happy to find a house rental of our choice. Elliot was really nice with initial viewing of the house. Then Jemima has been super-efficient with all the communications, prompt response to any queries we may have. And thanks James for intermittent support. Lovely team effort all around.... Read more
Tenant
19th Jan 2024 (1 year ago)
J Sullivan
I have rented properties through Ocean on two occasions now and both times have been a great experience. Jemima specifically has been amazing on both occasions.... Read more
Tenant
16th Jan 2024 (1 year ago)
M Greenwood
Extremely professional and excellent service.... Read more
22nd Dec 2023 (1 year ago)
J Hughes
Letting our property! We would highly recommend Scott and the team to everyone when letting a property! Nothing was too much trouble, everything was made easy for us and they are lovely people! Many Thanks for your expert advise too!... Read more
Landlord
6th Oct 2023 (1 year ago)
L Norris
Excellent service from the Ocean team in particular James and Jemima - they got to know exactly what would suit us for our long term rental , kept us up to date and found a suitable tenant in no time at all . I would definitely recommend . Great job team... Read more
Landlord
8th Sep 2023 (1 year ago)
E Murtagh
great... Read more
2nd Sep 2023 (1 year ago)
C beavis
James & Jemima at the Downend branch mate the process smooth for me in a shorter turn around time which was appreciated. Abbie in the Lettings hub was very helpful aswell.... Read more
27th Jul 2023 (1 year ago)
L Morrison
From the agent who showed us around to Liz who managed the sale we found Ocean great, really helpful and friendly.... Read more
Seller
23rd Jul 2023 (1 year ago)
Z Aslam
I recently moved to Bristol and Ocean lettings helped me find a flat. They service provided was brilliant and in particular Jemima was fantastic and went above and beyond to help me find a new home.... Read more
Tenant
17th Jul 2023 (1 year ago)
E Chandler
I have recently rented with Ocean and they were fantastic. Made the process as stress free as possible. Jemima K was especially helpful and I would not be rating so highly if not for her.... Read more
Tenant
15th Jul 2023 (1 year ago)
G Reis
We rented a flat throught Ocean and couldn't be more satisfied with the service. We want to thank the whole team, but especially Jemima, who was always available to help throughout the process, always happy to pick up a call (sometimes multiple times a day!) with a cheerful and positive energy. It would be a far more complicated letting if it wasn't for her. Hugely recommend! Gonçalo, Beatriz & our furry Zoe... Read more
Tenant
29th Jun 2023 (1 year ago)
A Kavaso?lu
I had the pleasure of working with Jemima to rent a new home for my family. She made our experience enjoyable and stress-free by her professionalism and kindness. From the beginning to the end, every step of the process was made for us clear in an expert manner. Thank you :)... Read more
Tenant
15th May 2023 (1 year ago)
J Singh
Recently rented a second property via Ocean, downend. From day one Jemima was very much "on the ball" chasing the landlord and paperwork to get the application and referencing completed. Her colleague James was also really prompt with paperwork & chasing call backs etc. Would highly recommended Ocean to anyone. Professional l, great staff & great customer service all round.... Read more
Tenant
10th Mar 2023 (1 year ago)
N Kaur
James and Jemima at Ocean in Downend were both extremely helpful at all times, keeping in touch at every stage of the process and striving to simply provide nothing short of an excellent service. I would recommend Ocean as first class letting agents.... Read more
Landlord
9th Mar 2023 (1 year ago)
N Victory
Great customer service... Read more
3rd Mar 2023 (1 year ago)
S agrawal
Ocean Lettings were really helpful in getting the references and movement process go quickly and follow up whenever needed. It is very important that you have a contact who is ready to help in all ways possible. I would highly recommend Oceans... Read more
Tenant
23rd Feb 2023 (1 year ago)
Q Mimie
Very proffessional and efficient. Friendly and understanding staff. They helped me through the process. Jemima was very helpful. Thank you... Read more
23rd Feb 2023 (1 year ago)
C Cordova
Really happy with the assistance and overall kindness of the staff from the first contact.... Read more
20th Feb 2023 (1 year ago)
R Randombage
James and Jemima helped us to find our home in Bristol. Excellent customer service. Quick and easy process. Highly recommended.... Read more
Buyer
1st Feb 2023 (2 years ago)
J Richardson
Really great experience moving into our new rented house. Thanks to Jemima for making the whole process as smooth and quick as possible. Managed to get us from viewing the property to moving in in less than a month which was perfect.... Read more
Tenant
21st Jan 2023 (2 years ago)
T Levett
We recently moved into our new home with the aid of Ocean Estate agents. Their services were tight and their communication solid. I'd like to give a shout out to Jemima who was especially competent, professional and polite. Would use Oceans again for future endevours.... Read more
Buyer
21st Jan 2023 (2 years ago)
J Andrews
Really very good. Honest, diligent, communicative and straightforward, with no hard sell or weasel-wording.... Read more
13th Jan 2023 (2 years ago)
S Wade
I've been looking for a property investment for sometime and I have found Scotts advice invaluable. Always willing to find time to assist and extremely knowledgeable, highly recommend.... Read more
12th Jan 2023 (2 years ago)
M Trist
Ocean helped us find tennants in record time. Jemima was a great help throughout... Read more
Landlord
12th Jan 2023 (2 years ago)
L Thompson
Ocean Downend!!!
Superb.
Rented our home with the fantastic help of Jemima!!!
Lovely lady...professional, helpful and friendly.
Even a follow up call from her after we moved in to see all is well and move was OK.
Thank you!!!!... Read more
Tenant
8th Jan 2023 (2 years ago)
A green
James from Ocean Downend was extremely helpful. Would highly recommend to speaking to him about any buying or letting needs.... Read more
2nd Nov 2022 (2 years ago)
rc_digital
Moved into my flat about a month ago after being shown round by Megan. Being new to the area, she had great knowledge of the surroundings and presented the property in a very professional manner. I accepted the offer the flat and Jemima and James made the admin/paper work process very easy and informed me of all the information I needed to provide. I cannot speak highly enough of Ocean Lettings and the team, they answered all my questions promptly and were very competent and efficient. Thank you guys!... Read more
Tenant
1st Nov 2022 (2 years ago)
C Thorpe
Couldn’t recommend enough! Had a great experience with James and Jemima. Polite, helpful and with excellent communication! Thank you... Read more
1st Nov 2022 (2 years ago)
A Willis
I let my property with Ocean (and have been for the last 3.5 years) and I'm really happy with the service. Everyone I have worked with has been friendly, prompt, warm, and empathetic. I'd recommend Ocean to anyone looking to do the same.... Read more
Landlord
25th Oct 2022 (2 years ago)
J Knight
Excellent service, would like to thank Jemima especially for helping me find a property to rent in the difficult Bristol market.... Read more
Tenant
25th Oct 2022 (2 years ago)
J Harris
Jemima was incredibly helpful in sorting a flat for us and made the process as smooth as possible. I would definitely recommend using Ocean again in the future because of this!... Read more
Tenant
24th Oct 2022 (2 years ago)
B Allen
We have just got our first rented property with Ocean and the experience couldn't have been better. Renting in Bristol is a nightmare at the best of times but James and Jemima have made the process a delight. If things did not go our way with a viewing they were always happy to help us find new properties and explain the best way to secure ourselves a place to live. Since being in the flat there were a couple of issues with the shower but these were dealt with immediately and fixed within a day.
From looking with many different agencies to find a property I would happily rate Ocean as one of, if not the best.... Read more
Tenant
13th Oct 2022 (2 years ago)
E Nicolaou
Thank you! Oceans were extremely helpful had great communication and very quick with responding.... Read more
1st Oct 2022 (2 years ago)
X Zhu
I am really happy with the Ocean Estate Agents service, specially James Heywood , he always response my email quickly, answer my question with professional manner, thank you !... Read more
22nd Sep 2022 (2 years ago)
V Lew
Very friendly and helpful.... Read more
22nd Sep 2022 (2 years ago)
H Thomas
Recently let my property with Ocean Downend and the service I received was first class. I met with Scott earlier in the week who put my property on the site the same day and has managed the process efficiently and professionally since. They have made what can be a stressful process very easy.... Read more
Landlord
12th Sep 2022 (2 years ago)
M johnson
James Heywood is phenomenal agent, very welcoming and friendly. He was easy to contact and helpful in every aspect. Great knowledge of the area and the property. I would definitely recommend James Heywood and Oceans Lettings and Management.... Read more
19th Aug 2022 (2 years ago)
J Lawson
Jemima made our move easy and efficient. She was on the ball from the moment we applied to view the property and helped us secure what has fast become our dream home. She’s a star and anyone looking to move to Bristol should be going through her! An exceptional asset to her team and company.... Read more
15th Jul 2022 (2 years ago)
S sundararajan
Very friendly staff. The team helped me book viewings and organised letting process very resourcefully. This helped with my busy schedule . They are very supportive and accommodating.... Read more
16th May 2022 (2 years ago)
K Cepek
Jemima Kivell & James Heywood are always helpful and quick to respond, always keeping me up to date.... Read more
6th Apr 2022 (2 years ago)
C payne
Scott made the the unbearable chore of buying and selling a property not only bearable, but nearly enjoyable. All my preconceived anxieties were put to rest from my first meeting with Scott as he walked us through the selling and buying process. We cannot thank you enough for all your efforts in helping us find out dream family home.... Read more
30th Mar 2022 (2 years ago)
J Willoughby-Smith
Top service.
I was well updated with professional and useful information.
Went above and beyond in my opinion.... Read more
30th Mar 2022 (2 years ago)
D Healy
I have found the agents working for Ocean Downend extremely diligent, caring and amenable. Every step of the letting process was explained clearly and concisely and any issue that arose was dealt with professionally and promptly. Above all else everyone I have dealt with at Ocean Downed have been honest, approachable and transparent. I couldn't have asked for better service. I would thoroughly recommend them to friends and family.... Read more
22nd Mar 2022 (2 years ago)
P Lewis
Jemima was very communicative and made our move as smooth as possible :)... Read more
15th Mar 2022 (2 years ago)
A Martin
Jemima at Ocean Lettings was very helpful & professional with our move. The whole process was quick and easy.... Read more
24th Feb 2022 (2 years ago)
D Dimblebee
From the local agencies I contacted last year, Ocean was a cut above the rest. Quick, professional and friendly service from Jemima in helping with my inquiry, and eager to deliver on quality service. Clearly communicative and helpful in finding a place for a student from the staff at Downends. Highly Recommended!... Read more
8th Feb 2022 (3 years ago)
P Scott
Recently purchased and sold a property completing in Jan 22 using Ocean Estate Agents and Ocean Property Lawyers for all aspects of both sale and purchase. From the outset communication was clear, professional and responsive. Quotations were very competitive and there were no surprises along the way.
Overall the standard of service received was excellent and we would happily recommend to anyone looking to move.... Read more
27th Jan 2022 (3 years ago)
S Wadsworth
Jemima was super supportive, communicative and helpful to myself and my partner through a difficult move over Christmas. They’re responsive, caring and attentive and I’d recommend Ocean to anyone looking to move! Thanks guys ??... Read more
21st Jan 2022 (3 years ago)
M Villar
Rented our new flat with Ocean, the whole process went great, Jemima was really attentive and responsive, letting us know every step of the way. Would definitely recommend.... Read more
20th Jan 2022 (3 years ago)
E murphy
Really positive experience with Ocean when applying for a rental property - Clear and helpful with the process, and quick to respond. Thank you for making the process a bit less stressful. Special thanks to Jemima who dealt with us.... Read more
9th Dec 2021 (3 years ago)
T Rózsa
Hi,
We have terrible experiences with previous landlords and agencies, butthe Ocean was a good surprice. Professional system, friendly, kind customer services, who always help if we need anything. Surprisingly I have a really good experience with themso far. Thank you.... Read more
26th Nov 2021 (3 years ago)
S James
Ocean Property Management Team
Just wanted to recognise with gratitude, the service provided initially by Josh Smith and completed by Gayle Dowle this year. We required their help to resolve, what started off as a nightmare situation, when one of the tenants from my niece’s university accommodation in Bristol, needed to be replaced urgently. Both Josh and Gayle were very attentive and responsive to the barrage of queries, raised by the remaining tenants and their families. Gayle even communicated with us while on her annual leave, trying to move house herself. They responded promptly and clearly, walking us through the process on an almost daily basis, until we eventually completed the new tenancy agreement.
Thanks to you both. Very much appreciated.... Read more
16th Nov 2021 (3 years ago)
J Claridge
All the team at Ocean were friendly, considerate, professional and really helped my purchase process go as smoothly as possible. Would 100% recommend and use in the future. Thanks again to all involved.... Read more
8th Nov 2021 (3 years ago)
E Abiose
Looking for a place in Bristol at the moment is truly a nightmare at the moment but we definitely have Jemima to thank for getting us through it all, in the end. Jemima was always helpful, patient and remained in constant contact with us through the whole process. It felt like she really wanted the best outcome for everyone involved and we couldn’t have asked for a better agent. Special shout-out to James who was also great!
Would definitely recommend Oceans if you’re looking for a place in Bristol.... Read more
5th Nov 2021 (3 years ago)
W Hewson
Recently used the letting service at Ocean in downend being first time landlords had lots of help and advice always got back to me quickly with any questions I had .kept us up to date the whole process . would definitely recommend James and Jemima and will definitely use again.... Read more
2nd Nov 2021 (3 years ago)
J Torres
All the team of ocean home they are amazing , very professional , they help us on all letting process,we are very happy to choose them.
Thanks to Jemima , James and Megan ????... Read more
27th Oct 2021 (3 years ago)
A Cox
We sold our house with Ocean and found the team to be friendly, efficient, good with communication and with reasonable fees. Sadie in particular worked really hard to ensure all parties were updated as the sale and purchase progressed. Would recommend.... Read more
16th Oct 2021 (3 years ago)
T Denne
Ocean were good letting agents there were some issues but they were ironed out fairly quickly. Jemima was especially good, very welcoming and helpful throughout the process!... Read more
15th Oct 2021 (3 years ago)
L Thompson
Jemima has been amazing in helping to start my tenancy. Highly professional and very responsive, tirelessly working through unforeseen problems. Couldn't have asked for more. Her professionalism, and openness, were certainly favourable factors in weighing up the tenancy against lettings by other agencies. Thanks Jemima!... Read more
14th Oct 2021 (3 years ago)
R Cogram
As a buyer I found the Ocean team typically were very prompt to respond and were very willing to support with contact to finalise the transaction. Thanks again Lisa & team (also for the prosecco gift)!... Read more
14th Oct 2021 (3 years ago)
V Fernandes
I visited the Downend branch, got talking to the staff, had a viewing and the first house I saw was the one I liked. The team was brilliant, there was detailed communication through out, and the process was so quick that I had the keys to the house in a couple of months. I had all the professional involved from Oceans agency right from solicitor’s to mortgage advisor. A big thank you to all the team for everything.... Read more
13th Oct 2021 (3 years ago)
D Thomas
Ocean have provided a high quality and responsive service from the outset. The sale of our house was marketed in a prompt and professional manner, with any viewings communicated in advance. The moving team were very helpful and patient, and helped to ensure a smooth sale and house move. I would not hesitate in using them again.... Read more
13th Oct 2021 (3 years ago)
C Brown
Would highly recommend Ocean Downend Estate Agents and Ocean Downend Solicitors, for both selling and purchasing. They made the process much less stressful and were very communicative throughout the process.... Read more
4th Oct 2021 (3 years ago)
Mechanimal
Really helpful at arranging a new tenant. Speedy and good service, thanks... Read more
25th Sep 2021 (3 years ago)
W Steyn
Out of four agencies I did some viewing requests with, was Ocean (James and Jemima), the only agency who was proactive. James sent me a list on new properties in the area and kept me up to date. When we came to view James told us that Jemima will be look after us in his absence. Jemima was a star and gone above and beyond in getting us to view a new property fresh on the market, which turned out the one we went for. From this end they both helped us through the process, and it was all very well set out and accommodating. From my experience I feel that they are a very professional team and will with out a doubt recommend their services. Thanks from Wesley and Salome.... Read more
17th Sep 2021 (3 years ago)
T Fear
Very friendly and personable, and always available when emailed/phoned!
Take very good care of you through your whole time with you, and always make sure to keep you in the loop, making everything very easy.
Had some issues with Ocean recieving money from me - ended up having to re-send money as they denied recieving it, and took a while to check for it (although they did contact me after the fact about this, so they weren't hiding anything).... Read more
16th Sep 2021 (3 years ago)
A Lewis
My partner and I worked with Jemima while moving from overseas. She helped us get everything sorted and was EXTREMELY helpful the entire time. The response times were always prompt. Also Jemima has a very welcoming and friendly personality so we felt comfortable working with her. We would definitely recommend Ocean to our friends!... Read more
9th Sep 2021 (3 years ago)
MichalLoek
Very good experience with Ocean at Downend, particularly with Jemima who was very energetic, friendly & professional throught the whole process.
She made sure that I'm in the loop with all the important information by calling and explaining everything when it was needed - Honestly the most dedicated letting agent I spoke with!
Very professional service, I would recommend them definitely.... Read more
20th Aug 2021 (3 years ago)
Z Petrova
The Ocean team at Downend were fantastic from the moment we contacted them first. We were buying a house and booking the viewing was easy and the guy who showed us around was very helpful too. Part of the sale didn’t go as quick as we wished but the team kept us updated and were always there for us every step of the way. Jasmine, Lisa and Sadie were great and felt easy to communicate any worries with them.... Read more
10th Jul 2021 (3 years ago)
P Phillips
I would definitely recommend Ocean Estates and in particular Jemima. Jemima was super helpful, kind and responsive throughout the whole process from helping us find a property as newly graduates to showing and handing us the keys. Jemima kept us constantly informed and even stayed after working hours to ensure we had the best service. We just wanted to say a massive thank you to Jemima for making this process easier and less stressful!... Read more
9th Jul 2021 (3 years ago)
A Dalrymple
We had a great experience of Ocean. Lisa and Jasmine kept us well informed and did all they could to ensure a smooth house purchase. I would recommend them and thought the bottle of bubbly on completion was a lovely touch!... Read more
7th Jul 2021 (3 years ago)
T Burdon
Our experience was positive throughout, especially with Jemima who was our main contact! She went above and beyond with any issue and queries during the process, which made things so much easier. We would definitely recommend Ocean and go to again in the future... Read more
15th Jun 2021 (3 years ago)
A Jones
Honestly I couldn't fault ocean at all. They (Jemima) helped secure us a great property in Bristol at a fantastic price especially for the location.
They're increadibly responsive and have helped us out massively... Read more
4th Jun 2021 (3 years ago)
Dan
Being a tennent for the last few years I have had some experience with letting agents, I recently agreed a tenancy through ocean estate agents in Downend and I have to say these are a very professional customer orientated group of people. I dealt with Jemima who was fantastic from the first interaction. She was in constant contact with me every step of the way and communicated exceptionally well keeping me up to date and on track at each stage of the application. I did have one very minor issue and after having a quick conversation over the phone with her I was quickly reassured and put at ease. I would recommend them definitely.... Read more
2nd Jun 2021 (3 years ago)
M Bat
got it wrong twice with the sale of the property. Got off the market without putting any prior conditions when the market was so hot. Now the second time they failed ensure the funds are available here in UK even after 2 months, despite reminding them of May end completion . It's frustrating and really disappointing!... Read more
1st Jun 2021 (3 years ago)
A Barclay

In general, I’ve been pretty happy with Ocean. Their move managers regularly checked in to make sure I was up to date. The agent asked the seller the questions I raised and forwarded me on the response in reasonable time, and they were helpful in giving me the time to view the property a couple of times, as well as organise to have access for room measurements etc after the offer was accepted.
When it came to completion, there was a bit of hassle - I had a few calls from them chasing to complete by a particular date “because their client wants to complete by this date”...but it turned out the client hadn’t signed everything required so wasn’t in a position to complete anyway.
There was also a mystery other offer...”from one of the neighbours”. Little did the agent know, but I’d spoken to some of the neighbours prior to finding this out and none of them seemed interested in the property, so it was difficult to take this seriously, and might explain why I managed to get the property for more than 3% less than the supposed other bid.. Very glad I didn’t bump up my offer by any more.
So, a few classic estate agent issues, but in general, no mega issues and i’ve been pretty happy with the service and would consider selling through them, or buying through them again in the future.... Read more
1st Jun 2021 (3 years ago)
N Bennett
A quality and professional service, with regular updates throughout the process. Good value in comparison to others and a really good customer facing team. Very impressed.... Read more
21st May 2021 (3 years ago)
L Greenslade
We recently rented a house from ocean , very friendly easy to get on with any questions we had were answered very quickly. Would recommend them to anyone !!!... Read more
19th May 2021 (3 years ago)
S Scott
I have just successfully and quickly let a property through Ocean at Downend, Scott and James were totally exceptional and faultless. Their knowledge , advice and support were invaluable. I have been a landlady for 20 years and this was by far the best letting service I have had. Would highly recommend them and I would definitely use them again.... Read more
18th May 2021 (3 years ago)
J Hayward
Got the keys for my new rented property yesterday! Found ocean were excellent all the way through, very professional, efficient and friendly!... Read more
18th May 2021 (3 years ago)
T Heller
It was clear from the first look around my recently redecorated let that Scott knows the ins and outs. I found Scott to be most affable and caring, highly experienced, local and with him and all other aspects considered, Ocean's managed service was too good to turn up. I didn't expect to go with a managed service again after putting up with a weak performance from another agent just over the road. Well, Scott got to the property for 8am so the photos would have the morning sun! So far I've found every other member of the Downend Ocean branch to be responsive and professional with their manner and knowledge. I feel much better having their backing than trying to navigate all these requirements and liabilities as a private landlord. From my experience so far, Ocean is Bristol's number one.... Read more
28th Apr 2021 (3 years ago)
S phillips
Ocean Lettings have been nothing but helpful and supportive throughout our recent move, we couldn’t ask for anything more! 5 stars from us, would definitely recommend... Read more
27th Apr 2021 (3 years ago)
A Sibley
First time landlords? What can go wrong? Nothing, if you go with the team at Oceans. We were extremely happy with the service we received. Professional, always available to help and advice and put your mind at rest. I was mostly grateful for helping us organise the stack of paperwork needed to let a property. I can't recommend the agency enough.... Read more
31st Mar 2021 (3 years ago)
K Hawes
Couldn’t recommend Ocean Downend enough. James, Scott and Naomi made our first time move an absolute dream.
Friendly, helpful and responsive throughout the entire process from application to moving in. James was particularly brilliant in the early stages of the process quick to answer calls and emails to answer questions and keep us updated on next steps. Scott was quick to go out of his way in getting us in to the property to measure-up ahead of move in which was very helpful.
Being first time movers the process was understandably daunting, but the team at Ocean Downend made it a smooth, stress-free process.
Couldn’t recommend them enough!... Read more
28th Mar 2021 (3 years ago)
J Fudge
Got things done quickly and very professionally. Really happy with the services we received :) thankyou to all the staff at ocean, you have kept myself and my partner informed with everything, and have answered all our questions
Would recommend ????... Read more
25th Mar 2021 (3 years ago)
P rich
Nothing to say but will be using this company again absolutely brilliant service... Read more
23rd Mar 2021 (3 years ago)
K Ford
I have had a really good experience with ocean. As a first time landlord I was anxious at what to expect but I shouldn’t have been. James made the process very easy and was quick to respond with any queries that I had. He was professional and kept in regular contact throughout the letting process. I was so pleased with the advertising of my flat and as a result got great tenants that were ready to move in as soon as the flat was vacated.
Ocean will be managing my property going forward and I wouldn’t hesitate to use them again in the future.... Read more
23rd Mar 2021 (3 years ago)
P Rowlands
Scott's a legend!... Read more
17th Mar 2021 (3 years ago)
J Robson
We rented a flat with Ocean in February 2021 and it was a very good experience. The communication was excellent and, despite the restrictions with COVID, we were able to organise everything easily and quickly. Even when we were faced with a delivery issue, Scott at Ocean was kind enough to pop down in our absence and pick it up at the house for us. We would highly recommend Ocean Downend as a letting agent.... Read more
16th Mar 2021 (3 years ago)
D Perry
Really quick to respond, very professional and helpful at all times during the renting process.... Read more
12th Mar 2021 (3 years ago)
M Manaila
After searching the market for some time Scott has helped me and my partner to find our home in a very professional way. The process was easy and clear and Scott ensured we were kept up to date each step of the way in the process. We now have our keys and are moving in all with the help from Scott and James. Many thanks again... Read more
8th Mar 2021 (3 years ago)
Very professional, would highly recommend... Read more
Landlord
6th Mar 2021 (3 years ago)
J Morgan
We have a portfolio of apartments in Bristol and we use Scott Hudson and his team at Ocean Lettings to manage all of them. They are highly professional and handle all aspects of the lettings process for us very efficiently. Nothing is too much trouble and our flats are always fully let with good quality tenants. I would highly recommend their services if you are looking to rent out your property or, indeed, if you are looking to find somewhere to rent.... Read more
3rd Mar 2021 (3 years ago)
S Geraghty
I was pleased to finally come into contact with Scott, compared to other estate agents he came across knowing the area and details about the property we were looking to rent, which helped to build trust. He was always available to talk to and answer any further questions (a great representative for ocean)! Himself and James were respectful, polite and helpful and communicated with eachother, the landlord and myself/partner throughout the process.... Read more
3rd Mar 2021 (3 years ago)
S Hayes
The service that James at Ocean offered was fantastic. He took all the stress out of finding new tenants and ensuing all the correct certificates were up to date. A great service and I would highly recommend... Read more
1st Mar 2021 (3 years ago)
L Turnbull
Highly recommend Ocean Estate Agents Downend! Lisa and Jasmine were very supportive and always responded quickly and efficiently. We are ready to complete in a few days, and they, and Ocean Conveyancers, worked particularly hard to overcome obstacles that arose to get us there. Cannot recommend enough.... Read more
27th Feb 2021 (3 years ago)
We recently sold a house through Ocean Downed office. The staff were excellent especially the move manager Jasmine Thompson through there was regular communication and updates with the progress on going sale process.
And Jasmine Thompson and James also recommend the Ocean ???? solicitor called Sadie Churchley had a great experience, support and ensure a smooth exchange of contract during the covid-19 crisis.
We have been so impressed with Ocean Downed branch and we easy to recommend them.... Read more
Seller
19th Feb 2021 (3 years ago)
M Hendy
We were delighted with how Ocean Estate Agents handled our house move. At the start, Stacey showed a strong understanding of the local market and helped manage our expectations. She responded to various questions promptly and demonstrated an initial enthusiasm that went on to feed through to the rest of the sale. Her drive and commitment continued with quick responses to questions, getting the property on Rightmove quickly and accurately, and setting up a good list of potential buyers. An acceptable offer was made within a week of going live and throughout the process to completion, Lisa kept the case bubbling along and never stalling. We were really pleased with how the sale went and we recommend them highly.... Read more
15th Feb 2021 (3 years ago)
L Naish
Where do I start firstly I would like to thank you all I met most of you Stacey was great during the time mums house was on the market. We sold my mums house at the hardest time during lockdown when viewings were limited. Ocean we’re very professional about this and made us feel confident.
I would really like to mention Lisa the move manager for going above and beyond.
It can be a quiet and scary time waiting to hear from solicitor’s but thanks to Lisa she was always there keeping us in the loop and chasing all party’s on liaising with all
Lisa you truly are a star/diamond and you really have a lovely kind caring and professional way with your role in the company.
This is the 2nd time we’ve used this company as Lawrence sold our daughters flat, that also went through so smoothly and quick. Their in house solicitor’s were brilliant for both moves and would really recommend them..... Read more
4th Feb 2021 (4 years ago)
Millie
I cannot recommend Ocean enough! Having previously dealt with Taylor’s/Countrywide Group I was very sceptical about using the estate agents services (solicitors) but we definitely made the right choice!
From our first viewing all the way through we have had amazing contact from Lisa, Jasmine and Clare. The whole process has been so thorough and smooth we didn’t realise a move could be made so simple by using the right people!
If you’re selling or buying Ocean are the best to deal with! We have not had to chase for updates or push for progression, they have been self sufficient saving us so much extra stress.
Thank you to the team at Ocean Downend, we could not be happier!... Read more
13th Jan 2021 (4 years ago)
P 2
I had two very good viewings which were all coordinated by James but unfortunately, I was unable to continue with the process due to personal reasons. James was really nice and very understanding of my situation. Other members of the team I briefly spoke to were all very nice and exceptionally helpful. I will highly recommend their services to anyone in search of a home and I will be returning to them in the near future when I am ready to start looking again.
Ebenezer.... Read more
24th Nov 2020 (4 years ago)
E Noden
I initially used oceans due to the reviews online and I am glad I did! They have always been very helpful, friendly and professional! I would 100% recommend to anyone!... Read more
19th Oct 2020 (4 years ago)
C Leith
Always got back to me when needed, and at every stage I was always clear at what I needed to do - from viewing, to application and onto the move in date and beyond. Would highly recommend... Read more
5th Oct 2020 (4 years ago)
D KC
Ocean helped me to let my flat. They have been exceptional. Professional, helpful and responsive. Longer term I reay hope they continue this level of service. So far Outstanding and I would highly recommend.... Read more
5th Oct 2020 (4 years ago)
M Fry
We recently used Ocean Estate Agents in Downend for our house sale, the whole process from marketing the property to completion was managed efficiently and our Move Manager Lisa Lewis kept us well informed throughout the process.... Read more
28th Sep 2020 (4 years ago)
G Marshall
I’ve sold 2 properties through Ocean now and always been impressed by the service. Lawrence gave me a realistic valuation and generated significant interest helping me get my desired asking price, selling the property at full asking price within a couple of days. The entire service was honest, friendly and professional from start to finish, with Lisa doing a fantastic job of managing the move through to completion, chasing and ensuring everything was handled promptly. I also used Ocean solicitors with Georgia making the legal side of things seamless. Would highly recommend using Ocean Downend to anyone.... Read more
16th Sep 2020 (4 years ago)
S Gunetilleke
James has been so helpful during my process of finding a flat in Bristol (during lockdown, while I’m in London!) & everyone at Ocean I’ve liaised with have been so professional and responsive. I would definitely recommend!... Read more
15th Sep 2020 (4 years ago)
J Franklin
I've used alot of letting agents and these guys are up with the best. Easy check in and very professional all round, thorough checks throughout the process and clear steps all the way. Would recommend. Thank you to James for managing our move.... Read more
7th Sep 2020 (4 years ago)
R Owen-Thomas
Very pleasant experience, both on the phone and in person.... Read more
25th Aug 2020 (4 years ago)
G Evans
I have let my flat through Ocean for the last five years and have been very impressed by their professionalism. They have been very proactive and supportive when dealing with any issues arising with the flat and I feel it is in very good hands.... Read more
15th Aug 2020 (4 years ago)
Arun
I wanted to rent my flat out, so I decided to use ocean, was put into the hands of a guy called Scott Hudson, really nice guy helpful and kept my up to date through out! I didn’t have to do anything he done it all.
If you want your flat/house rented just ask for him I couldn’t of had a better experience... Read more
30th Jul 2020 (4 years ago)
H M
Gerald Asante was extremely helpful, polite and friendly and answered our questions in a prompt manner. He was highly professional and efficient despite working against numerous challenges due to the COVID pandemic.... Read more
29th Jun 2020 (4 years ago)
P WEI
Myself and my partner moved into a newly built set of flats recently and Ocean Lettings have been great at streamlining the whole process. Gerald was brilliant with keeping us in the loop throughout and our portfolio manager is very responsive when we have queries!... Read more
25th Jun 2020 (4 years ago)
A Bingham
I've had a great experiences moving with Ocean. They are quick to respond, provide lots of information and are friendly and helpful... Read more
25th Jun 2020 (4 years ago)
R MOORE
Being first time buyers, everything was new to us but Ocean in Downend made everything smooth and simple. Great professionalism along with a great price.
A special thanks to Lisa for her help.
Would highly recommend.... Read more
2nd Apr 2020 (4 years ago)
M Bricker
Great service and attention to detail from James Heywood... Read more
21st Mar 2020 (4 years ago)
D Burne
Gerald and James have provided another good service in finding a tenant for my flat. Thanks guys - highly recommended!... Read more
13th Mar 2020 (4 years ago)
I P
I worked with Gerald whilst getting a flat. The service was 10 out of 10. They were great, really professional and friendly. Would defo use them again in the future :)... Read more
9th Mar 2020 (4 years ago)
Atamic1
We recently bought a house through Ocean. The staff were excellent, particularly the Move Manager Lisa, through which there was regular communication and support to resolve issues and ensure a smooth exchange of contracts. We have been so impressed with Ocean, it’s easy to recommend them.... Read more
3rd Mar 2020 (4 years ago)
S Aldworth
I have just bought a house through ocean and the whole team are amazing. Liz was brilliant she showed us around the house and let us visit the property numerous times with family members. Lisa Lewis supported us through the purchase and she really went above and beyond her role to ensure our purchase went through, she has truly been amazing, always on the phone if you need to speak to her, extremely supportive , liased with everyone in our chain, has given regular updates. Her hard work and dedication has made the move less stressful. I would highly recommend ocean to anyone and truly think Lisa needs a promotion.... Read more
13th Feb 2020 (4 years ago)
M Lamb
I could not be more grateful to Ocean, in particular Lisa Lewis, for all the help and information Lisa provided myself when moving into the area. Lisa was always willing to explain information in detail to me even when it was meant to be my solicitors job. Could not recommend this branch more if I tried! thank you... Read more
29th Jan 2020 (5 years ago)
T Eldridge
Ocean were very helpful in finding us a property once the one we'd attempted to rent from them went off the market. Additionally their partners at the LettingsHub assisted me with information about utilities providers for the new home in advance of the move, and everything else RE paperwork went very smoothly!... Read more
28th Jan 2020 (5 years ago)
D Dent
Fab team here. They were very helpful. friendly and professional.... Read more
18th Jan 2020 (5 years ago)
T Perry
Very good service from the Letting team, especially James. Great communication at all times... Read more
17th Jan 2020 (5 years ago)

Ocean gave us a good package, we also used their conveyancing service, which is in the same building.
Their estimate of the property value was somewhere in the middle of the other agents we asked.
They found prospective purchases and did their best to ensure that people were bona fide. They accompanied interested people around the house and we were asked to make ourselves scarce. They gave us realistic feedback about each visit.
The conveyancing was okay but it was sometimes difficult to know who to contact about what - in the end we emailed either the agent or the conveyancing team with a copy to the other.
Towards the end of the process it seemed the agent was becoming more interested in their fee and I think we were encouraged to consider poor decisions, which could have cost us money.
The agent was happy to have a very short time between exchange of contracts and completion. In fact at one point they even talked about doing both on the same day!
We had to withdraw from one exchange date because our removal company did not have any free slots due to the short notice. Trust me, that does not make you popular with the rest of the chain! The agent then wanted us to pick another removal firm from the phone book!
We eventually exchanged on a Thursday and moved on the following Monday, again short notice but fortunately our removal company had a vacancy.
We are very happy in our new home.... Read more
Seller
20th Dec 2019 (5 years ago)
Conor
I want to thank Gerald for his excellent service, I’ve never been so satisfied with both the properties we saw and the quality service we received, me and my partner are delighted with our new property. 5/5... Read more
11th Nov 2019 (5 years ago)
R burville
We have recently let our house though Ocean estate agents and have been very impressed with their efficiency and professionalism. I have no hesitation in recommending them.... Read more
10th Nov 2019 (5 years ago)
H Adkins
So far very good service. I’m a landlord and I’m very pleased with the service I’ve had. I’ve been kept up to date and suitable tenants have moved in.... Read more
29th Oct 2019 (5 years ago)
E Haworth
Fantastic service from start to finish - we have recently sold our property in Frenchay through Ocean in Downend and historically we have used them for letting purposes.
Having had a bad experience with other agents - it was refreshing to know when you call the office the phone is actually going to be answered and you can speak to one of the team - they all know what’s going on and are all on it! Which is what you want with a house sale.
Other elements which we have really enjoyed this time have been liaising with Lisa the ‘Move Manager’ who dealt with any queries from the buyers side or vice versa.
Really can’t fault them - don’t waste your time looking around at other agents - just use Ocean!... Read more
15th Oct 2019 (5 years ago)
A G
Excellent service before we moved in to our rental property. Since moving in its been difficult to get anything fixed and we have been waiting over a year for them to repair our shower. They ignore emails and dont follow through when they promise work.... Read more
15th Oct 2019 (5 years ago)
T Mitchard
Excellent service from all the team at Ocean, They kept me informed throughout the whole process of purchasing, mortgage arrangement and legal services. I’m very happy with the service provided. I would recommend!!!... Read more
15th Oct 2019 (5 years ago)
R Ager
Outstanding service from the whole team from start to finish. A special mention to Gerald for always being prompt with updates and clear about the processes involved. This experience allowed me to feel calm through a stressful move and would highly recommend.... Read more
1st Oct 2019 (5 years ago)
E Baker
Thank you, Gerald! Me and my partner were in a bit of pickle with a property, but Gerald was kind, professional and empathised completely. Thanks to him, we have found the perfect property. I couldn’t recommend enough. Thanks again!... Read more
1st Oct 2019 (5 years ago)
D Baxter
Thanks to James and the team for a great service, sorted some lovely tenants and a real pleasure to deal with! Would use again!... Read more
1st Oct 2019 (5 years ago)
V There
Thank you Ocean Downend for coming out to value my property. The service was professional from start to finish. A special thank you to Gerald and the rest of the team for finding us great tenants. Will recommend to others :)... Read more
1st Oct 2019 (5 years ago)
E manley
We needed a place in fairly short notice and Gerald and James were very helpful when it came to finding us one... Read more
1st Oct 2019 (5 years ago)
A Johansen
We've had awful luck in the past with estate agents but our experience with Ocean was great thanks to the very helpful lettings team, in particular Gerald who not only gave us great service with a smile, but his knowledge of the area and the properties under his remit was clearly extensive and made house hunting effortless!... Read more
1st Oct 2019 (5 years ago)
D Rae
Excellent service from everyone in Ocean Downend. In particular Lisa our move manager made buying our property simple. She was professional and kept us up to date throughout. We we will recommend Ocean and will be using the lettings team who have also been very helpful and efficient.... Read more
28th Sep 2019 (5 years ago)
S Roney
Ocean we're really helpful and friendly. They kept us updated, answered any questions quickly, and when we did ring up with a problem they got on it very quickly.... Read more
20th Sep 2019 (5 years ago)
F Hussain
Highly recommended ocean estate agents in Downend they were very friendly and helpful the process was really fast in finding my property and moving in.... Read more
19th Sep 2019 (5 years ago)
S Matthews
the two chaps Gerald and James at Ocean § were really helpful in trying to sort us out with a property to rent. there were some hiccups along the way but everything was handled very professionally and we were were always kept really up to date with all developments. These estate agents are a real credit to their company. I am very happy with our new flat.... Read more
18th Sep 2019 (5 years ago)
J stevens
Our house sold quickly, they were great with viewings. Great staff members, very friendly and quick to resolve any issues and respond !
would definitely use again! Thanks to all the team, especially Stacey!... Read more
17th Sep 2019 (5 years ago)
P E
Just got my property let by Ocean in Downend.
Team were very helpful and really fast to market the property and find good tenants
Thanks Guys... Read more
3rd Jul 2019 (5 years ago)
J Downes
We had to move at short notice due to our previous landlord selling up. Ocean were spot on at each point. Friendly assured service from Gerald and the others that I spoke with. We were kept up to date and everything happened seamlessly. The efficiency and professionalism made a stressful situation that much more manageable. Would highly recommend.... Read more
10th Jun 2019 (5 years ago)
Y Sulis
Ocean Downend were amazing throughout the process of letting a property to me. Extremely professional and fantastic communication every step of the way. Thanks to James and Gerald I now have a lovely spacious home for me and my little baby. Highly recommended Estate Agents and the nicest I've dealt with since looking for a new home.... Read more
9th Jun 2019 (5 years ago)
C jones
very happy with the service provided by Lisa at ocean, very professional and informative throughout the whole process. Would definitely recommend!... Read more
5th Jun 2019 (5 years ago)
J Williamson
we're very happy with the service provided by ocean, they have been professional and informative throughout the whole process of renting our property. would highly recommend.... Read more
9th May 2019 (5 years ago)
G Kaur
The staff deliver a very good service, always updating and supporting in a timely manner.Their level of expertise and experience with clients is rewarding. They collaborate well as a team, I would highly recommend Ocean lettings.... Read more
9th May 2019 (5 years ago)
D KC
I highly rate this company. Especially Liz Georgiou who went above and beyond for us. We will happily use Ocean when we sell and continue to advise people how good they were to us... Read more
1st May 2019 (5 years ago)
L Rae
Excellent service from all the team in Downend in arranging the letting of my property. James, Gerald and Gabby were really professional and quick. They gave me great advice and found exactly what I asked for. The move manager team were also excellent in particular Abbie who kept me informed at every stage. I would 100% recommend them all. Thank you xx... Read more
4th Apr 2019 (5 years ago)
C Maybury
Money grabbers that couldn't care less. Avoid letting through them like the plague. Get ready for enforced tenants liability insurance, sky high agency fees (listed without vat, just for extra little sting), down right abrasive interactions and a team that would rather bully you into a difficult situation than do a 5 min job. Hands down worst letting agency I've had to deal with.... Read more
17th Mar 2019 (5 years ago)
A Barton
Bought our House from Ocean in Downend in mid November 2018, fantastic service, everything went very smoothly, anything we needed was dealt with very quickly, and because of that it helped us to get moved in the week before Christmas, highly recommend... Read more
2nd Jan 2019 (6 years ago)
M Mathew
First of all thanking all the staff at Downend office for completing my sale of the property. It was a long journey but not due to Oceans mistake. Without staffs proactiveness we would not had achieved the sale on time.
Thank you. Highly recommended.. 5 star service.... Read more
15th Oct 2018 (6 years ago)
S cheung
Having been let down previously by another estate agent I was going to use the online companies that are everywhere but in the end decided to give another traditional estate agent a try and am so glad that I did with Ocean in Downend. The team are all so professional, friendly and give accurate advice. They all listen to your requirements and personalise it all. My house sold so quickly and for asking price! Not only that they look after you all the way during the process and keep in touch even if they are on holiday. My thanks to Jake who marketed my property, Alicja who sold my property and Kate who looked after the process! There are others as well who filled in and really the whole team at Downend couldn't have been better! ‘... Read more
24th Sep 2018 (6 years ago)
C smith
Helpful and efficient... Read more
4th Jul 2018 (6 years ago)
C McCarthy
Very friendly and helpful agents. Let my flat quickly and with minimal bureaucracy. Always available to help with queries but never had any problems.... Read more
2nd Jul 2018 (6 years ago)
C Page
The staff at ocean have been fantastic supporting our local school Blackhorse Primary, advertising, sponsoring and even joining in at the fair raising money. Thank you for being so approachable and bending backwards to help. From all at Blackhorse School PTA... Read more
2nd Jul 2018 (6 years ago)
A Greenwood
Always prompt and pleasant to deal with.... Read more
27th Jun 2018 (6 years ago)
P wallhead
Professional throuout letting our property. Kept up to date at all times with the process. Once let the admin team were excellent again talking us through the process making suggestions where necessary. More than happy to use them again well done.... Read more
23rd Jun 2018 (6 years ago)
D Cheung
Great experience with James and Shannon on renting out my house to multiple tenants close to the centre of Downend, Bristol. They were professional, supportive and patient when it took several weeks for rental completion through the winter months.... Read more
18th Jun 2018 (6 years ago)
E King
I cannot thank all the people who work here enough!! From Jake coming round to value, to Alicja and Marks hard work in showing people round, Kate’s fantastic job of getting things moving smoothly and keeping us up to date, and Georgia and Laura being the most fantastic property lawyers!!
These guys work hard and are so professional, but also really lovely personal people who always have a smile on their faces!!
I cannot thank them enough and I will actually miss popping in for a cuppa and a chat!!
God bless you always xxx... Read more
15th Jun 2018 (6 years ago)
M Matthews
A pleasure to work with on the purchase of my new property.
A great team, very professional and knowledgeable.
Thank you.... Read more
29th May 2018 (6 years ago)
R may
I have recently sold 3 properties through Ocean Estate Agents Downend and would thoroughly recommend them. Every sale has been a calm and stress free process, these guys know what they're doing. Even after one sale fell through (buyer pulled out) they went the extra mile and then contacted all the original prospective buyers and secured a sale. Excellent work, would not use anyone else - Richard May... Read more
28th May 2018 (6 years ago)
T Brain
Very polite and professional service provided kept us informed with all aspects along the way would highly recommend ????... Read more
26th May 2018 (6 years ago)
A Arkwell
Very friendly and helpful staff providing all the advice I needed. Would definitely recommend.... Read more
25th May 2018 (6 years ago)
R Witts
Great service from the team at Downend. Very professional and excellent customer focus. Can't recommend highly enough.... Read more
25th May 2018 (6 years ago)
A Price
Fab people ! Great service ! Would highly recommend ????????... Read more
25th May 2018 (6 years ago)
J James
Very professional and helpful team at ocean downend would highly recommend their services.... Read more
25th May 2018 (6 years ago)
J Wishart
Very happy with the service from Ocean Downend and Ocean Property Lawyers Gloucester Road. Regular updates and a quick to response to any queries /problems. Prepared to go that extra mile to help everything run smoothly.... Read more
22nd Jan 2018 (7 years ago)
L Cater
Would definitely use the Ocean team at Downend again
Very professional and friendly.... Read more
18th Jan 2018 (7 years ago)
H turner
Very happy as buyer from these estate agents, good communication, helpful staff. Looking forward to moving in the next few weeks. Thanks... Read more
17th Jan 2018 (7 years ago)
L Barrell
I have used Ocean for 14 years to rent my properties out and with a new property in Kingswood, i thought I'd try a different agent. It was a shock to find out that although they undercut Ocean, they put no effort into renting it and I had 2 viewings in 5 weeks. I switched back to Ocean following a chat with them and they had let it in 1 week. Amazing service from a great team - highly recommend.... Read more
19th Oct 2017 (7 years ago)
M K
Absolutely lovely letting staff - Mandy is very helpful!.... Read more
30th Jun 2016 (8 years ago)