Terrible. All for tenant not landlord. Unsuitable tenants and no recompense if there is damage. The deposit is just returned without permission.... Read more
Seller
21st Feb 2024 (11 mo. ago)
T Saywell
I can not recommend Pete at ten enough, he has been fantastic since the start, any problems we had Pete was on it straight away and got it sorted. Always on the end of the phone when we had questions and always very friendly helpful. ??????????... Read more
24th Jun 2022 (2 years ago)
S ra

I have now been with Ten Estate & Letting Agents for approximately 2 years. Now sufficient time to reflect and evaluate the service that I have from them, having being reluctant to give a review right from the outset in case their standards dropped over time.
However I received quality advice and guidance throughout, and this has been consistent. Even during the restrictive COVID times, they worked within the guidelines to ensure that The tenants and I were updated regarding all aspects of the letting. Their charges are very fair & they seem to know their way around the different external organisations in the region to find solutions & allay any worries or fears regarding the property. I have also been very impressed by the communication from the Agency and their ability to find suitable qualified workmen to carry out any repairs should the property require it, at a price that is competitive.
Having been with other agencies previously, I have found Ten Estate & Letting Agency to be the best to date.... Read more
Landlord
20th Jan 2022 (3 years ago)
T Wood
Great service and their personal approach is second to none. Very knowledge about the market and the needs of the viewers to match against your property. Great value.... Read more
8th Dec 2021 (3 years ago)
D Simpson
Peter and Sabrena have truly been fantastic with the sale of our property. This is the second time we have used them in the last few years and I can't fault them. Selling a house is never an easy thing but they've been very professional and their communication has been first class. Would highly recommend.... Read more
Seller
22nd Oct 2021 (3 years ago)
M Crouch
Personal touch, professional, extremely experienced, goes above & beyond. Business driven / by the actual owners.... Read more
23rd Mar 2021 (3 years ago)
J Crane
I am so pleased to have asked peter, from ten to help sell our property. He was friendly, knowledgeable, proactive and reassuring. He really went above and beyond what was expected. In what can be a stressful time, peter really made sure that the whole process was taken care of. If there is anyone looking to sell their property, I couldn't recommend peter enough.... Read more
Seller
16th Jan 2021 (4 years ago)
L Wilson
Peter @ Ten has been absolutely fantastic, we couldn't recommend Peter and Ten Estate agents more highly. In the year of Covid with all the restrictions and lockdowns, Peter pulled a rabbit out of the hat every time and made the sale as seamless as possible , always available on the phone or email with advice and guidance, friendly professional manner, kind and caring. We couldn't have asked for more.
Thank you Peter and Ten for everything.... Read more
Seller
15th Jan 2021 (4 years ago)
W Barker
Excellent service provided by Peter when selling my mum’s flat. I was kept up to date with progress and the whole process was easy from start to finish just as it should be.... Read more
Seller
9th Oct 2020 (4 years ago)
C Spencer
We used Ten to sell our property over the past year. I would thoroughly recommend the service offered by Peter and Sabrena. Of all the estate agents we have dealt with over the period they have been far the most professional, communicative and helpful.
The two most important factors to us were:
1.) A good sales advert with well taken quality photographs, which consider the best angles and way to present the property.
2.) A competent professional who doesn’t make silly mistakes, communicates well and knows the industry well.
Peter at Ten excelled in these areas - I would definitely use Ten again in the future. Thanks... Read more
Seller
4th Oct 2020 (4 years ago)
L Keir
Poor communication, and inaccuracies in email correspondence. Property was kept on all channels after the offer was accepted. Following documentation sent through, and solicitors agreed, received an email to say they had received a cash offer which had been accepted. Poor professionalism all round. Avoid.... Read more
18th Aug 2020 (4 years ago)
On the Ball and more in touch with what was happening than my solicitors
This was particularly helpful in the latter stages of the sale... Read more
Seller
8th Jul 2020 (4 years ago)
H Day
Very highly recommended agent. We used 10 Property Agents to rent our property for nearly 2 years while we lived abroad and they were excellent from start to finish. Secured a tenant quickly and always on hand to resolve any problems or questions during the tenancy. We have now just used them to sell our property and they again found a buyer very quickly at our target price and oversaw the sale during these very difficult times! Friendly, knowledgeable and great service. Thank you.... Read more
Seller
24th Apr 2020 (4 years ago)
P Padhiar
We were first time home buyers with no previous buying or selling property experience, and Peter was more than helpful to make sure it went as smooth as possible keeping us informed all the way. Service levels like this are not easy to find so I do recommend.... Read more
Buyer
2nd Oct 2019 (5 years ago)
T Dunkley

"An OUTSTANDING service!"
We came across Ten Estate Agents by chance after browsing property online. After a quick call and one meeting we were really taken by what they had to offer.
We quickly sold 2 apartments (one of which was on the market with other local agents for over a year!) and bought a house through Ten so we were working with them for the best part of 9 months. During that time there wasn’t a week that went by that we didn’t hear from them. We were always updated and nothing was left to chance. They were in complete control of each chain and they were always one step ahead. We were particularly impressed in how they negotiated for us, overcoming any hurdle. For someone (me) that has done property developing as a living, trust me, this is a rare thing. To have that much confidence in an estate agent doesn’t come round very often. It was a pleasure to work with them and quite honestly a relief. Buying and selling can be stressful but this was not the case.
Between Peter and Sabrena they have every based covered. A very confident, proactive pair that run a very slick operation that get results you want. Do yourself a favour and give them a call, I guarantee you will not regret it.
A BIG thank you, to you both, for making everything happen. We are over the moon with our new home!
Tom & Helen
= )... Read more
Seller
20th Sep 2018 (6 years ago)
L Chaplin
A massive thank you to both Sabrena and Peter for their hard work on selling our property.
We were with another agent (not our choice as were doing a help to move for a new build) who wasn't getting people through the door, so we decided to end our help to move and go independently and give Ten a try. I can honestly say I am so glad we did! They had viewings for us within days and we sold literally straight away. The knowledge they had on the areas was brilliant which was a great help.
The brochures they produced were of an excellent quality and I was very impressed on how professional it looked.
Their service is brilliant and throughout our exchange process they have kept on top of everything to ensure we exchanged quickly and within a reasonable amount of time. AMAZING!
If you are thinking of moving then please do give Ten a try. Non-Pushy, knowledgeable, professional and most importantly, personable.
THANK YOU!!... Read more
Seller
13th Jun 2018 (6 years ago)
R Woods

When you read reviews on social media or advertising you always take things with a pinch of salt. Your told how perfect everything went.
We found Ten property Agents by complete chance whilst having my hair cut. I had been to the other agents on the square and found the typical, bombard you with properties even thou they don't fit what you looking for. Ten were upfront and said we don't have anything that ticks all our boxes despite all their properties, and upfront and discussed how they didn't fit, but still gave us the opportunity to view them with suggestions from there experience with what we could do at those properties. This impressed us. They listened to what we wanted. So discussing our current house I was impressed by how the qualify leads, manage appointments and the photos of there properties. The photos have to have the correct perspective, and not deceive you on size. Having the other agents stock photos and then viewing properties, your always feeling disappointed when you view them with how big rooms really are or gardens space. So Sabrena asked for the oportunity to show us what they can do. As photographers we were impressed and instructed them. Well true to there word, photos were great, and they vetted potential buyers to just 4 in just over a month with the 4th making the offer that we would accept. We didn't want endless people coming through our home although it was an option offered. That's the easy part for agents. The hard bit and where Ten really excelled was the after sale management and getting things done. Keeping the chain informed. We had multiple issues with the house we were buying and eventually had to withdraw, but Ten came into their own. The gave us honest advice on properties we looked at. No phonecall went unanswered and really supported us through what is extremely stressful. Due to one issue they even offered to pick up paperwork from our bank to make the dates happen. This I can tell you really impressed us and relieved some considerable. This review couldn't just say how good they are in just a few lines. So , in a nut shell, if your selling, you couldn't do any better than Ten Property Agents. Took so much of the stress out of it all. Thank you both for your help. I will point out that despite missing out on the monthly grand draw, although January is still to be drawn , they became a valuable and needed friend. Thanks Ten.... Read more
Seller
19th Jan 2018 (7 years ago)