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- Tersons
Tersons
Opens tomorrow at 9:00am
27-29 Castle Street, Dover, CT16 1PT
Tersons are an estate agent in Dover. They mainly list properties in CT16, CT17 and CT15. Over the last 6 months, they've listed 42 properties, with 25 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Tersons Reviews (37)
Have you used this agent?
59%
11%
0%
3%
27%
J Boots
Currently in the process of letting with this company and they have been amazing so far- massive credit to Lisa and Chelsea for all there hard work
14th Aug 2024 (10 weeks ago)
T Pearson
We have just bought a house and Tersons were the agents ... From the moment we met Hayley she made it happen. Communication was fantastic and is key when buying a house and she just made us feel at ease. None of this rubbish you can get with some agents. If Hayley wasn't available Simon stepped in but knew exactly what was going on. We would definitely use them again and I would have absolutely no issue in recommending them. Thanks again for an amazing service really appreciate it and for going above and beyond even past completion. ????????
17th Jul 2024 (14 weeks ago)
D Harber
Rented through Tersons for 3 and half years. Lisa has been amazing over that time. Great communication and extremely helpful! Thank you Lisa
10th Jul 2024 (15 weeks ago)
C Wilson
Tersons have recently just taken over from embassy management for managing the freehold of the building I live in. Since they have taken over I have called 5 times just to get my service charges sent over that were due nearly two months ago. They also didnt send out pending works to my correct details and until I started calling as I had never once had any communication from them and it turns out they weren’t sending it to the right email address. After a month and a half of hearing the same ‘we will call you back’ I asked for the complaints process to file one and I was just told to ‘send an email’. If you’re thinking of switching managing agents I’d be very weary, most of the ladies I’ve spoken to were lovely but Simon who is the only person that can apparently deal with my case has never once called me back.
29th May 2024 (21 weeks ago)
T Boran
Delicious
9th May 2024 (24 weeks ago)
W I
The sarcastic response of a so called manager Simon to a report of anti social behaviour of workman for the Charlton Centre which you manage says all you need to know about the unprofessionalism of your company.
18th Apr 2024 (6 mo. ago)
S taylor
Great estate agent, with excellent communication. I highly reccomend Lisa, she is warm and friendly and has been a great as a tenant. Would reccomend tersons for those renting.
25th Feb 2024 (7 mo. ago)
A vicary
We have rented out, and sold twice now with Tersons.
We couldn’t ask for a better estate agent on all fronts.
The management team for renting are friendly, approachable, honest and reliable. They don’t cost the earth and they really made renting so much more of an enjoyable experience for us than a previous agent did.
When it came to selling, again the team are friendly, approachable, honest and reliable. They sold both our properties on one view only each time!
Hayley is the BEST sales progressor in the game ! She kept both us and our buyers informed and was able to swiftly sort any questions or queries that she could to ensure the process was as painless as possible.
We would 100% use Tersons again, and for all-renting, buying and selling. It’s their honesty for us that makes them the best! Use them for your property needs and you won’t regret it!!
21st Jan 2024 (9 mo. ago)
R Maunsell
Solid genuine business
18th Jan 2024 (9 mo. ago)
P Rowland
Can't beat a local independent. We're buying. With an overseas seller, and a wait for probate, they've worked really hard to get the sale through, and Hayley is also tireless in responding to checks and chasing progress. First agent I met in Dover almost 30 years ago and still the standout!
6th Dec 2023 (10 mo. ago)
S harvey
I recently brought a property through Tersons Dover branch. I dealt with Hayley and Simon daily. And can’t recommend enough. Very professional with great communication
25th Nov 2023 (10 mo. ago)
J Kuti
Hayley was everything the stress of buying a house is not easy but she was fabulous, great support and help thank you Hayley.
10th Sep 2023 (1 year ago)
S Victim
We've used Tersons to manage and rent a property and to market it for sale and both sides of the office have dedicated, friendly and down-to-earth staff. They arrange maintenance/cleaning contractors and have their own maintenance as well and rates are realistic and service is really unbeatable. They have managed to keep the property occupied and well looked after and I wouldn't hesitate to recommend them for both sales and lettings.
16th Aug 2023 (1 year ago)
P Bowman
Quick to answer and ring back
6th Jun 2023 (1 year ago)
P Holyer
Helpful when selling our flat, would definitely recommend them.
11th Apr 2023 (1 year ago)
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