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  1. Home
  2. Thomas H Wood - Whitchurch
Thomas H Wood - Whitchurch Logo

Thomas H Wood - Whitchurch

Opens tomorrow at 9:00am
14 Park Road, Whitchurch, CF14 7BQ
As the leading independent estate agent in Whitchurch, Radyr and North Cardiff you will find we are true specialists in the area. We have been selling homes for over 50 years and have built a strong reputation. Whether you are looking to sell or let your residential or commercial property, give us a call today and we will ensure you get the best quality service and the best price for your property.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Thomas H Wood - Whitchurch Reviews (71)

Have you used this agent?
  1. 86% 5/5 Stars
    86%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
    0%
  4. 4% 2/5 Stars
    4%
  5. 7% 1/5 Stars
    7%
All (71)
Seller (30)
Buyer (13)
Landlord (3)
Tenant (2)
General (23)

K Woolley

5/5 Stars
Very positive experience selling property with Thomas H Wood Estate agents. Lots of informative advice provided from the point of valuation to the eventual sale. Communication with the staff was good all of the way through the process. Would recommend this estate agents.... Read more
Seller
28th Dec 2024 (7 weeks ago)

Anonymous Homeseller

5/5 Stars
Sold a house using this agent and I must say they have been amazing from start to finish. They kept us up to date on a weekly basis and nothing was ever too much for them to do for us. Annamarie went above and beyond for us and did everything in her power to make this sale run as smoothly as possible. Would highly recommend this company and would definitely use them again if it was ever needed.... Read more
Seller
20th Dec 2024 (8 weeks ago)

S Evans

5/5 Stars
Sold a house using this agent and I must say they have been amazing from start to finish. They kept us up to date on a weekly basis and nothing was ever too much for them to do for us. Annamarie went above and beyond for us and did everything in her power to make this sale run as smoothly as possible. Would highly recommend this company and would definitely use them again if it was ever needed.... Read more
Seller
20th Dec 2024 (8 weeks ago)

A Sims

5/5 Stars
Selling my mother's house after she passed away (& the house I grew up in) was always going to be a difficult task, but all the staff at Thomas H Wood were fantastic. The advice was clear, professional and positive, and the valuation was realistic. They were recommended to us, after other family members were in a similar situation, and we would certainly recommend to anyone else looking to sell. Thank you for your personal attention and the support you provided.... Read more
16th Nov 2024 (13 weeks ago)

K Bird

5/5 Stars
Thomas Wood provided exceptional service throughout the sale of our home. The proactive updates and thorough approach made the process seamless. Highly recommend!... Read more
14th Nov 2024 (13 weeks ago)

S roberts

5/5 Stars
This Practice are a strong Local Independent Practice who are highly professional and have a lot of local experience. If your property is out of the ordinary and want to get the best outcome, commission them and not a 'chain' who are more likely to be interested in hitting their Head Office 'targets'.... Read more
Seller
1st Nov 2024 (15 weeks ago)

N Darney

5/5 Stars
Very professional service and the staff are all wonderful. Highly recommend.... Read more
28th Oct 2024 (15 weeks ago)

Sofia

1/5 Stars
Not happy about this agency. We rented through them for over three years and we always paid our rent on time and never caused any issues. However when it was time to leave the flat they made up that my housemate owed some money, if that was the case why didn't they address the issue straight away? There was a contract with the amount to be paid and they said that it was not correct, they even made up some emails (we have proof) where they wrote a different amount. How is this allowed when you deal with an agency? Shouldn't there be more control? Also when we were in the flat there was a massive mould issue in the bathroom, I addressed the problem during one of the inspections (they usually did one every six months more or less) and they told me that it's a common issue and nothing could be done. So I had to buy with my own money a dehumidifier to allow us to have a decent and healthier bathroom! They also let us live in the flat without hot water/heating for more than 2 weeks in December 2022, we made the first call to address this on 15th December and they contacted the landlord on 30th December, then it took some more time to change the boiler. It's a shame because at the beginning in 2020 they were very good.... Read more
Tenant
22nd Oct 2024 (16 weeks ago)

Anonymous Homeseller

5/5 Stars
Emails text messages for every view . Feedback every time... Read more
Seller
20th Oct 2024 (16 weeks ago)

R Bailey

5/5 Stars
From the day THW valued our house , to setting up the Sale and getting interested parties lined up to view, to the day it was completed all of THW Staff were first class. We dealt mainly with Anne Marie who was always informed and helpful. When any problem arose, from whatever Party, they helped sort it as soon as it was possible. I would highly recommend them. Thank you to all the Staff. Rich Bailey... Read more
Seller
2nd Oct 2024 (19 weeks ago)

Anonymous Homeseller

4/5 Stars
Overall the service was good but there were some issues not of their making which could have been handled better in particular on the communication side.... Read more
Seller
2nd Oct 2024 (19 weeks ago)

T Foord

5/5 Stars
It was a simple decision to pick Thomas H Wood for our recent house sale. We had purchased the same house through them 7 years previously and had a brilliant experience all round (my previous review from that purchase is below). Well, 7 years later and the service they provided was just as good, if not even better still! They did a fantastic job of the brochure, photos, etc, with the result that we had multiple viewings within days, and the house sold incredibly quickly and for a much better price than we had thought possible. They did a great job of managing the situation with our buyers when it was taking us longer than hoped to find somewhere to move to, and we found all the staff to be very reassuring about any concerns we had. They also took the time to offer us very helpful and honest advice concerning the properties we were viewing (even those listed by other agents). Eventually it was Thomas H Wood who found us the perfect property to move to! They were also able to recommend good local tradespeople and removal companies when we needed these at short notice. The whole experience of selling and buying was made very pleasant and stress-free, and we wouldn't hesitate to recommend Thomas H Wood to others. A massive thank you to the whole team! Here is my previous review from 7 years ago: I recently purchased a property through the Whitchurch branch of Thomas H Wood. I was really impressed with the service I received. All of the staff were pleasant to deal with, easy to contact, and not at all pushy like many other estate agents I've dealt with. Special mention goes to Simon Dews who was extremely helpful throughout the entire process. He had no problem answering my many questions and requests for additional viewings, surveys, etc. He quite literally went the extra mile for me, personally driving across Cardiff to collect and deliver a spare set of keys when I managed to lock myself out of the house within 10 minutes of arriving... You definitely won't get that service from your average estate agent! I'd like to say a big thank you to Simon and all the team.... Read more
Seller
26th Sep 2024 (20 weeks ago)

A Staniforth

5/5 Stars
I received great service from everyone at Thomas H Wood in Whitchurch, Cardiff. They helped me secure the sale of my late mother's bungalow very quickly. It felt like a personal service with assuring guidance & advice, every step of the way. I received very quick replies to my questions and queries. I am very happy & I fully recommend.... Read more
Seller
10th Sep 2024 (22 weeks ago)

P Davies

5/5 Stars
Very professional, efficient and friendly company. Kept me informed every step of the way and made what could have been a stressful selling process very straight forward. I would thoroughly recommend. Thank you team Thomas H Wood!... Read more
Seller
7th Sep 2024 (23 weeks ago)

R Clitheroe

5/5 Stars
Throughly recommend this company, was kept informed at every stage of what turned out to be a long and protracted sale. At every stage they acted with professionalism and curtesy mindful that this could be an emotional journey for the family.... Read more
Seller
6th Sep 2024 (23 weeks ago)

Anonymous Homeseller

5/5 Stars
Friendly staff full of local knowledge... Read more
Seller
3rd Aug 2024 (6 mo. ago)

J Ellis

5/5 Stars
We have had outstanding from the whole team at Thomas H Wood. Such a professional service offered in a friendly , unflappable , reassuring manner . We knew from the initial meeting that these were the agents for us and we were not wrong . Paul and Simon were excellent agents , unfailingly offering feedback after each viewing. And then there’s the lovely Annamarie in the office who was particularly impressive and informed . Thank you so much Team Thomas H Wood for making a very stressful time less stressful .... Read more
1st Aug 2024 (6 mo. ago)

A Jackson

5/5 Stars
I sold my home with Paul, Simon and Anna Marie from Thomas H Wood. I can't highlight enough what a pleasure it was to work with this team. From my first meeting with the team at Thomas H Wood it was clear that they are absolute professionals who really understand the market and how to get the very best outcome for their clients. This is a company with integrity! The service I received was second to none, along with their knowledge, analysis, data to support decision making and experience through the sale to completion. Thank you all for your efforts and the above and beyond assistance you provided during the sale process. Much appreciated!... Read more
Seller
22nd Jul 2024 (6 mo. ago)

E Davis

5/5 Stars
First class personal service. Great communication by everyone associated with Thomas H Wood. Would highly recommend. Many thanks to all concerned with the sale of my property.... Read more
Seller
10th Jul 2024 (7 mo. ago)

S Nesbitt

5/5 Stars
Professional, friendly, great communication and timely responses to queries. Always kept in the loop and of course, a great rate.... Read more
20th May 2024 (8 mo. ago)

P James

5/5 Stars
Would highly recommend. Communicated with us really well throughout the process from start to finish.... Read more
14th May 2024 (8 mo. ago)

S James

5/5 Stars
Excellent service from start to end, highly recommend!... Read more
14th May 2024 (8 mo. ago)

D Rafferty

1/5 Stars
Terrible company and appalling service - staff are rude and unhelpful; avoid... Read more
8th May 2024 (9 mo. ago)

aape121

5/5 Stars
Great service all round. Personal approach and very friendly, helpful staff.... Read more
3rd May 2024 (9 mo. ago)

N Jones

5/5 Stars
Wonderful letting agents, the team are lovely and are always willing to help.... Read more
16th Apr 2024 (9 mo. ago)

William5

5/5 Stars
Superb service provided by Thomas Wood Estate agents in the purchase of our new home. Paul went above and beyond in helping us find our forever home. We are extremely grateful for the advice and help afforded by Paul and his team.... Read more
Buyer
10th Apr 2024 (10 mo. ago)

J Walters

5/5 Stars
Went with my instincts when I chose Thomas Wood to sell my home and so glad I did. A stressful experience was made easier knowing that a member of the sales team was at the other end of a phone. Thanks especially to Simon and Annamarie.... Read more
Seller
4th Apr 2024 (10 mo. ago)

P Apetroaei

5/5 Stars
Very nice and professional staff. Very quickly response to any challanges.Quickly understanding to different situations and always ready to help.... Read more
2nd Apr 2024 (10 mo. ago)

S Li

5/5 Stars
purchased my first home through thomas h wood, and estate agent simon helped us through the process. we’ve been looking to buy for a long time and it was wonderful to meet an estate agent who is knowledgeable and passionate about the field compared to all the others we have met. through luck we found a perfect starter home with little to do inside, we viewed the house three times in total and found ourselves looking forward to seeing simon again. communications via email were fast and nothing was too complicated. Pleasure using this estate agent and certainly look forward to selling with them (probably a while yet)... Read more
Buyer
6th Mar 2024 (11 mo. ago)

C Davies

5/5 Stars
Great local estate agent in Cardiff. A friendly, family run company providing an efficient, caring and reliable service at competitive prices. They did an amazing job for us in marketing and selling my elderly parents’ house,... Read more
Seller
29th Jan 2024 (1 year ago)

Elin

5/5 Stars
Just bought our new home with Thomas H Wood. We were really impressed with how proactive they were with communication especially Annamarie who responded to all our emails super quickly and called us frequently with updates. We’re hopefully staying put for a long time but if and when we sell in the future, we would definitely consider using this estate agents again! Thank you!... Read more
Buyer
22nd Jan 2024 (1 year ago)

P samuel

5/5 Stars
2nd time of using Thomas Wood, excellent service along with a personal touch. Would recommend them to anyone selling or purchasing in the Cardiff area. 5 star service... Read more
Seller
18th Jan 2024 (1 year ago)

A Willis

5/5 Stars
Absolutely amazing service from the whole of the team .we have bought off these guys and had such amazing service ,looked after so well ,we decided to sell our property that another agent couldn't .so buying and selling with this agent I would highly recommend .keep you updated between solicitors,and buyers .OUTSTANDING SERVICE... Read more
Seller
24th Nov 2023 (1 year ago)

J B

5/5 Stars
We recently bought a house via Thomas H Wood and we would highly recommend. We were originally shown round by Simon who had clearly done his homework on the house and found him and the team honest and knowledgable. Paul and Charlotte were a pleasure to deal with throughout the sale, keeping us updated and communicating back and forth to keep the process moving. Thank you for all your hard work and professionalism... Read more
Buyer
20th Sep 2023 (1 year ago)

D roach

5/5 Stars
Great service from Simon, Annamarie,Charlotte and the rest of the team at Thomas H Wood Whitchurch branch. I had to sell a property as executor of a late friend's estate, they went that extra mile to make the sale go as smoothly as possible. Thank you. David Roach... Read more
Seller
17th Aug 2023 (1 year ago)

D Buttle

5/5 Stars
I’ve recently moved into my new home sold by TH Wood estate agents. I can’t praise them enough for all their assistance in making the process as smooth as it could have possibly been. Simon couldn’t have been any more helpful and was a pleasure to deal with, and Annamarie in the office was always there to keep me updated and assist me throughout my purchase. First class service from start to finish and a I can’t recommend them highly enough. Thanks all at TH Wood Estate Agents ???????? ????????... Read more
Buyer
6th Aug 2023 (1 year ago)

P Andrews

5/5 Stars
Excellent company, great communication. Thanks to all the team for the support during my sale????... Read more
Seller
31st May 2023 (1 year ago)

Luke

2/5 Stars
It says everything about an estate agents when they change a house price 2, 3 or even 4 times.... Read more
3rd Apr 2023 (1 year ago)

P Morgan

5/5 Stars
I have recently purchased a property through Thomas H Wood Whitchurch and found them to be very professional and they kept me updated throughout the whole process, I would highly recommend.... Read more
Buyer
31st Mar 2023 (1 year ago)

T Owen

5/5 Stars
Great service throughout. Despite the challenges in the market Paul and his team provided sound advice and were on the ball through the process. Can't speak highly enough of them!... Read more
31st Mar 2023 (1 year ago)

M Devlin

5/5 Stars
2 yrs ago we purchased a home with Thomas H.Wood and we were extremely happy with them, so we decided to use them again for the purchase of a home for my in-laws. This purchase was more difficult due to delays on the solicitor’s side but the staff at THW helped us make the process a bit less stressful. They did all they could to help us speed up the process and always remained kind and professional. In particular I want to thank Simon, Anna Marie and Charlotte for all their help. They are such a fantastic bunch and I can’t recommend them enough.... Read more
Buyer
1st Mar 2023 (1 year ago)

J beauty

5/5 Stars
Friendly helpful staff... Read more
16th Feb 2023 (1 year ago)

Anonymous Home Buyer

1/5 Stars
Bought a house through Thomas H Wood in November 2022. Office staff and Paul Wood perfectly pleasant. However, I obtained a RICS 3 buildings survey of the property which identified the roof would need replacing and advised to renegotiate purchase price. Paul Wood however disputed the survey report and said it was subjective and that the roof was watertight. He also referenced the vendor's son being a builder and disputing any issue with the roof. Low and behold we have moved in and going into the loft have found it to be leaking. Paul Wood is at the end of the day a salesman, good if your a vendor but buyers beware!... Read more
Buyer
14th Feb 2023 (1 year ago)

D Parikh

1/5 Stars
Bought a house through Thomas H Wood in November 2022. Office staff and Paul Wood perfectly pleasant. However, I obtained a RICS 3 buildings survey of the property which identified the roof would need replacing and advised to renegotiate purchase price. Paul Wood however disputed the survey report and said it was subjective and that the roof was watertight. He also referenced the vendor's son being a builder and disputing any issue with the roof. Low and behold we have moved in and going into the loft have found it to be leaking. Paul Wood is at the end of the day a salesman, good if your a vendor but buyers beware!... Read more
Buyer
14th Feb 2023 (1 year ago)

N Roberts

5/5 Stars
I had rented through Thomas H Wood for 10 years prior to buying a house through them. The rental team were always so super lovely, always responsive and respectful. When it came to buying a house post Covid the housing market was at an all time high. Viewings alone we’re a battle with other agents. Thomas H Wood, we’re amazingly calm as if the world hadn’t gone mad. Simon was patient and honest showing us around which gave us confidence in making a decision to put an offer in, he guided us through the process and the team were super happy for us when the offer was accepted. A few weeks in our buyer had pulled out but Anna- Marie on the sales progression team was AMAZING!! Calm, reassuring and the vendors stuck with us whilst we found another buyer. Anna- Marie really helped push things along for us to complete, chasing daily, reassuring us and their vendor resulting in complete confidence and peace of mind. I would 100% recommend the team and just want to say thank you for all your patience the past few months.... Read more
Buyer
5th Sep 2022 (2 years ago)

J Barrow

5/5 Stars
It was a pleasure having Thomas H Wood handling our sale. Standard of service was first class as was the regular communication and updates. Highly recommended.... Read more
Seller
26th Aug 2022 (2 years ago)

L caswell

1/5 Stars
Tried to view a property but told girls were too busy to book me in and would ring me back, this has happen when I tried to view another property with Thomas woods & yet again no call back. I rang again the following day and once again girls were too busy & would call me back. Didn't get the viewing just find it strange that I can't get to view with them. I'm a property developer but won't bother again... Read more
23rd Aug 2022 (2 years ago)

C D

5/5 Stars
What can i say, house buying as we all know is a very stressful process but the people at Thomas Wood did everything they could from day 1 to help us out, no matter what the query. A special mention to both Simon and Annamarie both of which an absolute credit to their profession. I highly recommend Thomas Wood to anyone seeking an estate agent that goes over and above with all aspects of the process.... Read more
Buyer
12th Aug 2022 (2 years ago)

P Lloyd

5/5 Stars
Recently purchased a house through Thomas H Wood and they were wonderful. Paul and his team went the extra mile every time and nothing was too much trouble for them. They were very professional and always did what they said they would do which made the process run so smoothly and efficiently. I highly recommend them.... Read more
Buyer
27th May 2022 (2 years ago)

T callaghan

5/5 Stars
The whole process was fast and easier than I had expected. I would happily use Thomas H Wood, again in the future.... Read more
26th May 2022 (2 years ago)

M Ellen

4/5 Stars
As we're house hunting we found this agent helpful.... Read more
17th May 2022 (2 years ago)

M Ann

5/5 Stars
Great experience, can only recommend Thomas Wood. I used TW for selling my house in Whitchurch and the service was througout just brilliant. The team always kept me in the loop and I knew exactly what was going on and where we were. Everyone was super friendly and knowledgeable... Read more
Seller
1st May 2022 (2 years ago)

P Westaway

5/5 Stars
Had several dealings with Thomas H Wood over the years. As usual, I had an easy, professional service. Great to be able to talk to real people when needed.... Read more
5th Feb 2022 (3 years ago)

I Ahmed

5/5 Stars
From start to completion Thomas H Wood were extremely helpful, from the viewing agent ( Simon) to the staff in the office. Big thank you Anna Marie for helping us along the purchase.... Read more
Buyer
21st Nov 2021 (3 years ago)

C Caddick

5/5 Stars
A massive thank you for the amazing, friendly and ultra professional service. This is the second time I have worked with the team here and unquestionably the best agent I have ever worked with. So patient and professional, and so much advice given with my ongoing sale, much appreciated as I learned things which were exceptionally helpful. Can't recommend this agent enough, you definitely would not be disappointed to instruct them for your sale, or onward buying experience Huge thank you from me to the whole team. Fantastic, yet again! Claire... Read more
Seller
27th Oct 2021 (3 years ago)

R R

2/5 Stars
To leave the tenancy early, they made us pay the "marketing" costs of the property which were over £500. Then, when there was an issue with the energy provider miscalculating the end of contract energy bill, they told me they can't do anything and to speak to the landlord. Overall, they're really nice... until you have any issues. I feel very taken advantage of all things considered.... Read more
Tenant
22nd Sep 2021 (3 years ago)

E Mair

5/5 Stars
We wouldn't be in our new home without the help of the team at Thomas H Wood. From the initial viewing of our current property, to selling our old house - they were always on hand to help and I wouldn't hesitate to recommend to family and friends.... Read more
Seller
22nd Sep 2021 (3 years ago)

Michelle

5/5 Stars
We very recently completed on a sale and purchase with Thomas H Wood. Having experience in the industry I was wrongly expecting an average service. Paul and Simon are both extremely knowledgeable and professional and are well connected if you are looking to buy your dream home or sell at the right price for you. Karen and Anna-Marie are excellent sales chasers and really arent afraid to pick up the phone to the conveyancers to het things moving. I will not use anyone else for any future moves or purchases. What a fantastic team.... Read more
Seller
21st Sep 2021 (3 years ago)

R Patel

5/5 Stars
The best estate agents I have every dealt with. Very professional, experienced and helpful. Ana-Maria was always ready to answer any queries my wife and I had. Thank you to all the team at the Whitchurch branch. Highly recommend!... Read more
13th Jul 2021 (3 years ago)

Ken

5/5 Stars
Sadly, we had to sell our mother's home following her death and, after considering a few estate agents, we opted for Thomas H Wood to market the property because they gave a realistic valuation that was what we predicted after checking what other properties in the area had sold for. Within a few days there were a number of enquiries and eventually, within a week, we were pleased to accept a good offer. Once this was done the staff were brilliant, particularly Annemarie and Karen (along with Simon and Paul) in ensuring the sale progressed smoothly. In the end, it was a trouble free process - because of the staff - and it made a difficult process more bearable for us. Well done!... Read more
Seller
25th Jun 2021 (3 years ago)

J Parfitt

2/5 Stars
Been desperately looking for a house recently and had a number of viewings. We found a house that was under this company that looked really promising and in a perfect location. After booking a viewing for the property we had seen that the property was listed as let agreed online, so I rang up to confirm if it was taken or not. They assured me that the property was not taken and to continue with our viewing. We then took time out of work to show for the viewing and no one was there. I rang them up and they informed us that the house had been taken and we should have received an email. We DID NOT receive one call or an email letting us know the viewing was cancelled. Terrible communication for such a small company, disappointed with the way they handle this situation.... Read more
26th Sep 2019 (5 years ago)

Anonymous Homeseller

5/5 Stars
Thomas H Wood were excellent helping us sell our house. They couldn’t do enough for us and Simon and the sales team were outstanding coordinating the various stakeholders and keeping the chain together to get us successfully over the line. Would definitely recommend them... Read more
Seller
10th Aug 2019 (5 years ago)

S Nicholas

5/5 Stars
Well pleased that they are my agents for renting out my property... Read more
Landlord
14th Feb 2019 (5 years ago)

Anonymous Homeseller

5/5 Stars
From the first meeting with Simon to value our house we had every confidence in the professional service offered by Thomas H Wood. Everyone we have had contact with has provided excellent support. The photos, brochure and on-line marketing are of the highest quality and our house sold in under a week! We can’t recommend Thomas H Wood highly enough! Sue and Sarah.... Read more
Seller
28th Oct 2018 (6 years ago)

J ralph

5/5 Stars
Highly recommend to let Thomas H Wood sell your house. They will look after you throughout the whole process... Read more
Seller
27th Nov 2017 (7 years ago)

L ralph

5/5 Stars
Great Company to deal with. They are the best estate agents we have dealt with in Cardiff. Professional and reliable... Read more
27th Nov 2017 (7 years ago)

P Ring

5/5 Stars
Great estate agents. ????... Read more
10th Nov 2017 (7 years ago)

M Arnold

5/5 Stars
Great Company to deal with... Read more
7th Nov 2017 (7 years ago)

A Saxon

5/5 Stars
Excellent family business , I have been a landlord with the firm for over 10 years and have always received an efficient service... Read more
Landlord
8th Sep 2017 (7 years ago)

W Rock

5/5 Stars
The best estate agents I have used by far. I have been buying and selling houses for most of my adult life, and Thomas H Wood are miles ahead of most Cardiff agents. As they are a small unit they really do care. The service, the photos, the feedback straight after viewings and the whole process was absolutely pain free. Highly Recommended.... Read more
Seller
19th Jul 2016 (8 years ago)

P Bala

5/5 Stars
The only letting agent I've ever had that hasn't let me down or messed me around. Highly recommended.... Read more
Landlord
21st Oct 2015 (9 years ago)
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