Paul and I sold our house and bought our new home through AJ Reid's. The process as normal in buying and selling is stressful and time consuming, but we cannot recommend this company enough. A local company, amazingly friendly, efficient, professional and well worth going with. They went above and beyond to help us and communication was second to none. Finally got into our new home with a goodie pack from them, including all local information and companies to help with anything we may need doing around the house and garden. Thank you to you all, you really are a great team and you look after your clients. Thanks from Paul & Carolyne...
60 days ago
We were thoroughly disappointed with AJ Reid and would seek to avoid using them when purchasing our next property in the area. We were cash buyers aiming to complete very quickly and agreed a price on a property 3 weeks before Christmas with a view to completing by mid January 2021 (as the vendor then told us she had options to move out at short notice). By mid February (more than 2 months after a price was agreed) AJ Reid had still not taken the For Sale sign down or the property off Rightmove despite requests to do so in January and February, and on a number of occasions promised us next business day updates only for us to have to follow up again an entire week later. We made the difficult decision to pull out ofnthe sale and temporarily rent instead (primarily due to ongoing delays on the vendor's solicitor side), but also due to concerns that the failure to take it off the market might be because the vendor was holding out for a higher price. When we pulled out and as feedback highlighted their continued failure to take the property off the market, instead of acknowledging the oversight we were told that it had turned out to be a good thing, which we thought was incredibly unprofessional.
46 days ago