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- Thomas Morris - St. Ives
Thomas Morris - St. Ives
24-26 Crown Street, PE27 5AB
Thomas Morris Sales & Lettings have an unrivalled reputation for selling residential property of all types and values across Bedfordshire, Cambridgeshire and Hertfordshire.
We have won numerous regional, national and even international awards and can offer specialist marketing through our Thomas Morris Select and Fine & country brands.
As members of Relocation Agent Network we have access to buyers throughout the UK.
Our customer reviews consistently place us in the top 1% of estate agents in the UK, so you can be sure that the sale of your property is in safe hands.
Our property experts will ensure you sell your home at the best price, in an appropriate timescale with the least hassle.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 5:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Accreditations
Thomas Morris - St. Ives Reviews (265)
Have you used this agent?
92%
3%
1%
0%
3%
All (265)
Seller (77)
Buyer (63)
Landlord (6)
Tenant (6)
General (113)
L Osborne
We have just exchanged contracts on a bungalow sold by Thomas Morris and they were always really helpful. They actually got back to us when they said they would. Alison has been amazing chasing things up and getting all the answers we needed. The other staff we dealt with were also helpful. There were a couple of hiccups which they sorted. The only thing I would say is that maybe extend the evening viewings hours. With my husband working we found it difficult to view during the week.
Seller
28th Oct 2024 (16 weeks ago)
A Reichardt
Extremely friendly service. Thomas Morris supported me as the buyer with every query I had and were especially helpful when it came to progressing the purchase through various holdups.
Buyer
27th Sep 2024 (20 weeks ago)
C Moreland
Very helpful and pro-active service.
5th Sep 2024 (23 weeks ago)
H Ingram
Unfortunately Thomas Morris had very minimal communication post sale agreement on my house. After the offer was accepted I got ONE phone call on the day of exchange. As I write this it’s my completion day and Thomas Morris have not contacted me at all. If it wasn’t for another agent in the chain (Katy Poore) providing me updates and my own calls to my solicitors I would have been totally clueless the past few months. I even handed the keys directly to my buyers as had no assurance offered from the agents.
Seller
13th Aug 2024 (6 mo. ago)
C Elliott
Have barely heard from Thomas Morris, my first phone call in weeks was yesterday when we exchanged
6th Aug 2024 (6 mo. ago)
M Jordan
Me and my partner have had a smooth and stress free experience purchasing our first property with Thomas Morris. Our property consultant Evan went above and beyond to aid in making our experience as easy as possible
Buyer
17th Jul 2024 (6 mo. ago)
B D'Lang
I can't recommend the staff of Thomas-Morris highly enough. They sold my house in the most difficult of financial times. They supported me every step of the way and kept me updated on every viewing. Everyone there was friendly, kind, and thoroughly profesional. I can honestly say they're a great Estate Agent. I would definitely place my trust in them again.
Thank you to all of you at the St. Ives office of Thomas-Morris.
????
Seller
9th Jul 2024 (7 mo. ago)
M S
We approached several mortgage brokers, and upon speaking to all of them, it became clear to us that Embrace Financial Services was the right choice, particularly after speaking to Justyna. We were impressed by her knowledge about the market, the advice we were given, and how approachable and friendly she was. Justyna explained everything and responded to our numerous queries, making the whole process of arranging our mortgage stress-free. Justyna and her team did a fantastic job, and we have no doubt that we will return to her upon the expiry of the mortgage. Highly recommended
6th Jul 2024 (7 mo. ago)
D Triggs
As most know, selling a home can be stressful, long winded and a chore! Well I was selling my parents home for them as a POA, I dealt with Barney Hase as main contact & felt his personal understanding was comforting & kept me updated with viewings/offers in a timely manner & along with the team at St Ives we concluded a sale during a sticky market.
I would recommend TM to anyone either local or out of the area to deal, thanks guys.
Seller
27th Jun 2024 (7 mo. ago)
P Gorlicki
Justyna Ferra !!Very good to work with, best company, fast and efficient, I recommend!!
26th Jun 2024 (7 mo. ago)
S Kuzmiuk
Many thanks to Justyna Ferra explained everything to us so that we can understand the process of buying the first house. Thank you ! :)
Buyer
26th Jun 2024 (7 mo. ago)
M Dymski
the best brokerage company, professional and fast assistance.
26th Jun 2024 (7 mo. ago)
A Ford
Justyna was amazing in arranging our mortgage for us, super efficient, friendly and expert, as were her team. Would highly recommend!!!
26th Jun 2024 (7 mo. ago)
Anonymous Homeseller
Whilst most people know buying/selling property is stressful however, dealing with local firm in TM was a pain free experience, yes the market was sticky but the reassurance from TM & in particular Barney to get the property sold was great.
Selling on behave of my parents was always tough but delighted that TM were helpful all the way.
Seller
25th Jun 2024 (7 mo. ago)
J Shearer
Honestly in shock at my partners experience trying to buy her first house from these guys.
She’s now been waiting over 14 months since agreeing to buy the property and is no closer to moving in…
Still waiting for replies to enquiries, having to have her mortgage extended multiple times, constantly having to chase every little thing for anything to be done.
Literally nothing has progressed in the last year and no one seems to have any idea why, I feel so bad for her as it’s taken over the last year of her life and she likely isn’t even going to get the property at this point.
I would urge people to consider before dealing with this firm as our experience has been nothing but awful.
If there is a member of staff reading this who would care to help her name is Ursula Johnson, she would really appreciate a call from someone proactive.
Buyer
18th Jun 2024 (7 mo. ago)
A Rwahama
Their promptness, knowledge of the market, strategic mindset, kindness, good energy makes a potentially chaotic purchase process simple. We’ve already recommended them to a number of buyers. If someone's looking to buy in the area, please do not hesitate to call Thomas Morris, they're pretty handy.
Buyer
12th Jun 2024 (8 mo. ago)
C Harrison
Nice to work with - sensible advice, responsive - would recommend.
4th Jun 2024 (8 mo. ago)
H Pendell
Am so grateful for the help Thomas Morris gave me in selling my house. We secured a buyer within the first few months and were able to buy our dream home. Found it easy to talk to them when calling and anyone could help me which was much appreciated.
Seller
21st May 2024 (8 mo. ago)
A Mackay
Give Barney a big shout out for us been brilliant with both purchases we’ve had through you guys over 2 years. Not only a lovely lad but great at his job also makes life very easy.Cheers all????
Buyer
10th May 2024 (9 mo. ago)
A Potter
Poor service and rude negotiatiors. Only interested in the sellors interest not the buyer. Wouldn't use again if I can help it
Buyer
20th Apr 2024 (9 mo. ago)
Anonymous Homeseller
Sarah was very helpful in preparing a professional property valuation.
Seller
6th Apr 2024 (10 mo. ago)
A Lawrence
Great service, helpful staff, very dedicated team. What more do you want?
21st Mar 2024 (10 mo. ago)
J Hayes
The service I have received from your agents has been outstanding. The selling process of my house has been through one of the most difficult times due to the national economic turmoil and cost of living crisis. However, your agents have maintained a friendly, caring and very professional approach not only to viewings but following through after the sale. Throughout the selling process I have been kept totally up to date at every stage and to enable "exchange" your agent certainly went "the extra mile". Thank you very much - excellent service.
Seller
7th Mar 2024 (11 mo. ago)
F n
I received really goid service from Gemma from Thomas Morris in St Ives. She was approachable and always “on the ball”
7th Mar 2024 (11 mo. ago)
D Murphy
Very diligent and responsive with friendly and helpful staff.
23rd Feb 2024 (11 mo. ago)
L Lloyd
I had to make time after my move 3 weeks ago now to say how much I appreciated how Thomas Morris in St Ives dealt with the whole process. From start to finish, they were pro active, gave appropriate advice and with a long chain involved, there were more than a few rocky and stressful moments on the way. I dealt mainly with Katie, Becky and Jemma and their support and communication was basically invaluable and I do know there would not have been a successful outcome without their timely intervention and advice to not just me, but my buyer as well at the end. I wholly recommend them and after my search for a property in a different area, I can safely say - not all agents work to this standard!
Seller
8th Feb 2024 (1 year ago)
P Akhtar
Very efficient thru our the sale process. Team kept me informed regularly about viewings and Evan tracked the completion progress with regular updates. Would highly recommend .
Seller
3rd Feb 2024 (1 year ago)
J Hart
Great work from Evan. Very good contact throughout the process, would definitely recommend.
24th Jan 2024 (1 year ago)
P Flux
I can’t recommend Thomas Morris highly enough. All the staff at the St Ives branch have been more than helpful with the marketing of a relative’s property . Their attention to detail, friendliness, helpfulness and efficiency has eased the way to selling the property during a stressful time . Thanks to all concerned
Seller
23rd Jan 2024 (1 year ago)
C Brown
Dan came to value our property and was very informative and professional. Not at all pushy and made us feel like we could ask questions easily.
Seller
20th Jan 2024 (1 year ago)
G Strommen
We were delighted with the service received from Thomas Morris in relation to our property sale.
They were thoroughly professional, pro-active in communicating with us and managing the process stepping in to liaise with other parties when required. We would like to thank the whole team at Thomas Morris but particularly Dan, Manuela, Jemma, Katy and Barney who all played important parts.
In a difficult market Thomas Morris were very accurate as regards both valuation and how best to market the property.
We would thoroughly recommend Thomas Morris.
Graeme Strommen & Lesley Plant
Seller
12th Jan 2024 (1 year ago)
N Barnes
Very pleased with the Thomas Morris team - helpful and friendly. Jemma was an absolute star and was instrumental in helping to progress our sale and onward purchase through a multitude of twists and turns towards completion. Every estate agent should have their own Jemma!
Seller
11th Jan 2024 (1 year ago)
J Archer
Thomas Morris has been very helpful throughout especially during a long a difficult time just prior to exchange.
10th Jan 2024 (1 year ago)
A Robinson
Jemma, Katy, Becky and Team were great during our house purchase. They went above and beyond to ensure the property exchanged and completed, especially Jemma. They were always responsive to queries and updates. We fully recommend Thomas Morris and won't hesitate to use them in the future.
Buyer
4th Jan 2024 (1 year ago)
B Walton
We found the experience form Thomas morris excellent. Our contact Jemma was professional and attentive we couldn’t fault the service. Thank you. Bridget and Rob Walton
27th Dec 2023 (1 year ago)
T Woodford
I have received a very high quality of service. I was particularly impressed by Justyna's mortgage advice - her responsiveness and efficiency have been outstanding. This has reassured me greatly when making important financial decisions.
20th Dec 2023 (1 year ago)
M Pike
Our mortgage broker Justyna Ferra has been extremely helpful and effective at every stage of the process so far, giving over a lot of time on video calls to make sure we we understood and were happy with everything (it's really helpful to see a screen rather than just a phone call so this is a great method), and constantly monitoring mortgage rates in order to secure us the optimal product.
Excellent, thanks very much and look forward to continuing the process!
20th Dec 2023 (1 year ago)
K Markiewicz
Excellent service. Everything You need when sell, buy or rent house. Fantastic mortgage advisor Justyna help me find right mortgage for me.
20th Dec 2023 (1 year ago)
N Stevens
Very happy with the commutation and service I received from Justyna and her team, regarding the arrangement of my mortgage, would definitely recommend her .
19th Dec 2023 (1 year ago)
H Megson
Always available to help when needed and great at checking in with updates and to advise on next steps.
19th Dec 2023 (1 year ago)
J Davis
Received great service from Embrace Financial Services. Upon receiving a glowing review from a family member I rang and asked to deal directly with “Justyna Ferra” after they had a mortgage arranged by her and received great service.
I can certainly agree with the recommendation, Justyna took her time to explain every single step in detail and ensured I had a clear understanding of what options I had and what may suit me better.
Justyna throughout the whole process updated me promptly when needed and has also continued to ensure I am receiving the best market rate available to me until exchange.
I thoroughly recommend using Justyna to arrange your mortgage a simple, efficient and professional service.
19th Dec 2023 (1 year ago)
S Covill
Jemma was fantastic, kept up great communication in a long, complicated process. Thank you All
7th Dec 2023 (1 year ago)
C Speechley-grove
Jemma at Thomas Morris, was so pro active and caring. She made sure we were kept up to date every step of the way and made you feel so valued.
7th Dec 2023 (1 year ago)
P Salle
I was delighted with the service I recently received from Thomas Morris in relation to my house sale. A really professional service was provided from start to finish, I was kept up to date on a weekly basis at each stage of the sale, even if there was nothing major to report I was called and advised of the sale status. Jemma was excellent throughout along with the rest of the team.
I would have no hesitation in recommending Thomas Morris.
Seller
6th Dec 2023 (1 year ago)
A Clutterbuck
Justyna's excellent and I will definitely both recommend her to my friends and look forward to working with her once my current mortgage expires. Thank you for your support during the application process!
30th Nov 2023 (1 year ago)
G Cook
I have rented through Thomas Morris and brought and sold with them and they have always been there to guide me through everything.Helpful and very friendly staff.
29th Nov 2023 (1 year ago)
S Marsh
Having dealt with Jemma Woodroff, the
Property Consultant/Sales Progressor, and colleagues at Thomas Morris, I would highly recommend their service. My sale became particularly complicated but Jemma's constant updates and problem solving became invaluable. She helped make the sale which I feel would not have progressed without her input. Thank you Jemma.
Seller
29th Nov 2023 (1 year ago)
M C
The team at Thomas Morris were great, both friendly and professional they made buying our first home a much less stressful experience than we were expecting it to be. The level of communication at every step was brilliant without being overbearing or pushy and no question was left unanswered. I will happily recommend their services to anyone.
Buyer
29th Nov 2023 (1 year ago)
M Beresford
The team in St Ives were extremely helpful and fridnly during the whole process of my purchase. Barney was a fantastic contact and was always available so I could arrange visits to houses without issue. When I chose a house to purchase Jemma was fantastic at informing me on what was going on. She contacted other estate agents and solicitors in the chain and ensured everything went through smoothly. Without the support of the team at Thomas Morris St. Ives I dont think I would be in the home I always wanted. I cant thank them enough for all the support they gave.
Buyer
25th Nov 2023 (1 year ago)
C Dillon
Thomas Morris have been selling properties for me for the last 11 years. They have always been friendly, efficient and professional.
This year Barney Hase of Thomas Morris, sold a property for me. He showed remarkable initiative and tenacity as well as excellent communication skills.
Thanks again to Katy and her team.
Chris (Sequoia Lodge Ltd)
Seller
20th Nov 2023 (1 year ago)
M Wick
Very good service, could do with more regular updates but overall Thomas Morris did a good job, all staff that I dealt with were very helpful but special thanks must go to Dan Attfield who was spot on with his valuation, really knowledgeable and gave out some good advice, also Alex who worked hard to secure a fair price and demonstrated some very impressive negotiating skills
Seller
18th Nov 2023 (1 year ago)
T hardcastle
In a world of poor customer service ranging from no call backs and other empty promises, Becky and the team at Thomas Morris stood out like a lighthouse in stormy seas. Very helpful and prompt interactions. Would recommend!
13th Nov 2023 (1 year ago)
L sehlats'ana
I am very happy with the service I got, from the lady who showed me the house to the rest of the team, everybody is friendly, processes applications fast and very good with communication. I am very happy.
8th Nov 2023 (1 year ago)
M O
Thomas Morris, and Will in particular, have done an incredible job for me in a really challenging market. Would not hesitate to recommend.
Just to add to this now the sale has completed - I would also like to extend a massive thanks to Jemma for ensuring the sale progressed as quickly as possible, and for keeping me in the loop throughout. Any property sale is a lengthy process but Jemma & the team made it as seamless as is possible.
Seller
29th Oct 2023 (1 year ago)
P Bruce
Amazing, really happy and Great experience with the TM team from st.ives, from the start I spoke with Dan who guided myself and assured me with all the options I had, his knowledge and time served experience showed and I felt comfort knowing my home was in great hands.
Once listed I had constant feedback and updates via calls and emails from the team, Becky, Jenni, Jemma and Katy Adapt to the clients really well and their knowledge of the market and potential clients that would be suited for your home is incredible, they are really good people in general and nothing was ever too big or small, I felt I could call them anytime and I would say I even felt part of their team, they work that well and make you feel at ease It really helped with with all my nerves and takes the stress of the small things away.
Will, Alex and Evan provided progress with any amendments and scheduled appointments with enough notice to sort anything out with the property and the whole team in general are really nice, I had to pop into branch a couple of times to drop some keys and paperwork off and they all make you feel so welcome.
Dan suggested using the in house conveyancing team as they were really good and expressed he has worked so well with them over the years.
I trusted Dan and I am so glad I did, I had Owin allocated to my sale up and they were really good, again updates and curtasey calls were pleasant and I always felt in the loop with things.
The team at St.ives as a whole is the definition of what teamwork is, they are so glued together as a team, make you feel so welcome, and above all treat you as a person and I currently feel like I know them as people myself rather than just a random name on paper.
When I have anything house related again, i wont be going anywhere else as I'll be heading back to TM St.ives.
Thanks again to the whole team.
Yours
Mr Bruce
Seller
28th Oct 2023 (1 year ago)
P Fielding-Fox
Dan, Barney and Jemma helped make this a great selling experience. I would highly recommend Thomas Morris.
Seller
21st Oct 2023 (1 year ago)
T Everdell
I did my work experience with Thomas Morris. I really enjoyed the 2 weeks I worked there. Everyone was friendly and made me feel so welcome. I would recommend anyone who would like to do their work experience in an estate agent to contact Thomas Morris.
17th Oct 2023 (1 year ago)
C Winter
The process of selling a house and finding your next dream home is so challenging but Thomas Morris take the stress away meaning far less sleepless nights. Katy from St Ives in particular has been amazing, nothing is too much trouble, her kindness and calming manner makes the most stressful conversations far easier. We really can't thank her enough. Communication is key and Katy is a natural communicator. We would highly recommend Thomas Morris .
Seller
17th Oct 2023 (1 year ago)
A Davis
From the beginning to the end of the sale of our bungalow we have had contact with almost everyone from the St Ives office. They have been great throughout the viewing process as well as during the selling. Always keeping us informed and updated on the process. We highly recommend them.
Seller
17th Oct 2023 (1 year ago)
K Hick
We chose Thomas Morris because during our first contact they listened and gave appropriate and personalised advice. During the marketing they gave realistic expectations and kept us in touch with all viewings and negotiations. We took their advice and sold the property for a good deal more than the asking price. Overall nice people, professional service and a job well done.
Seller
21st Sep 2023 (1 year ago)
V Ospina
The staff in the St Ives branch of Thomas Morris could'nt have been more helpful. They made the whole [sometimes stressful]
process so much easier and kept me up to date at all times.
14th Sep 2023 (1 year ago)
K Thomas
Excellent Service from start to finish Very efficent
14th Sep 2023 (1 year ago)
liz
Katy was exceptionally helpful, knowledgeable and very personable, often working out of hours to assist with queries and viewings etc etc. Katy also replied quickly to any questions and queries
14th Sep 2023 (1 year ago)
P Mackay
Can we possibly put into words the admiration we have for Jemma? Jemma helped us and our buyer through what can only be described as the most challenging sale we ever hope to experience. Not only was Jemma our rock she also spent hours and hours trawling the documentation to find the cause of the delays and then relentlessly pursuing solicitors and developers to ensure that they stepped up. If you ever need someone fighting your corner make sure it’s Jemma, to say that she when above and beyond would be an understatement.
Jemma, you are one in a million, thank you.
Seller
11th Sep 2023 (1 year ago)
N Fitzpatrick
They take great care to find tenants who look after the property as if it is their own! I highly recommend this letting agency
Landlord
29th Aug 2023 (1 year ago)
J Roberts
We possibly had one of the most unique experiences with our purchase and the issues which came with it - so much so that the offer was put in last August and we are just completing. Due to the complexity of the sale, there were many different parties involved which made it ever-more confusing as first-time buyers.
The service we have received from Jemma (Sales progressor) is unmatched, she worked tirelessly to get this over the line and was responsive, professional, hard working and very approachable. I hope Thomas Morris realise that Jemma is a great asset to their team. Even after the last year, I would recommend TM purely down to the standard that Jemma sets in her work.
Buyer
24th Aug 2023 (1 year ago)
R Setchfield
Right from the beginning of the sale of my property I have dealt with quite a few members of the team from the St. Ives branch. I have found them all to have been particularly helpful and efficient. I have dealt with Jemma latterly and she has been fantastic....helping supporting me through some very tricky situations.....Thank you all.
Seller
23rd Aug 2023 (1 year ago)
S James
Fantastic service from initial inquiry right through to completion on a property purchase. Jemma in particular was brilliant throughout and was on hand to help us out at any moment.
Buyer
23rd Aug 2023 (1 year ago)
J Lent
Purchased our first family home through Thomas Morris. Katy was brilliant from start to finish, knowing that we were first time buyers and had never done this before. Would thoroughly recommend Thomas Morris!
Buyer
16th Aug 2023 (1 year ago)
K B
Professional service from all members of the team, they all seemed keen to help whenever we called. Thank you to Jemma, who kept in touch with all parties and did lots of chasing up to try and progress things when it was going frustratingly slow. .
12th Aug 2023 (1 year ago)
L Grieves
Very helpful agents, particularly thanks to Jemma who helped speed up the selling process. Recommended and will use again.
Seller
9th Aug 2023 (1 year ago)
S Allington-Jones
Very nice staff, very friendly and happy to help
8th Aug 2023 (1 year ago)
C Tester
Friendly-helpful However was surprised to meet buyers in my flat with keys with all their gear the day before any monies went into my account!
Seller
24th Jul 2023 (1 year ago)
W Drummond
Lovely team
6th Jul 2023 (1 year ago)
P Gentry
Jemma was a star kept us updated gave practical and informed information throughout , what was a difficult sale , always positive with a great sense of human can’t thank her and all at Thomas morris enough for all there efforts
Seller
4th Jul 2023 (1 year ago)
J Findlay
Polite and courteous and professional. Helpful when I was viewing. On site mortgage brokers are very good.
2nd Jul 2023 (1 year ago)
C Wadeson
Justyna Ferra assisted me with my mortgage and was extremely knowledgeable and helpful. I would definitely recommend her services and look forward to working with her again.
1st Jul 2023 (1 year ago)
M Pankowska
Professional service. Justyna was absolutely excellent and very helpful. I will definitely be taking remortgage advice from her in the future when the existing one expires. Huge thanks again for all your help and support with the purchase of my mortgage and securing my loan on good terms!
29th Jun 2023 (1 year ago)
V Lelliott
We are buying a house offered by Thomas Morris. Sue Dighton did an excellent job showing us 5 or 6 houses before we found our perfect match. She was punctual, helpful, professional and courteous, providing all the information we needed to make our choice. Thank you, Sue.
Buyer
28th Jun 2023 (1 year ago)
A Stasiewicz
Very officient, good advice and quick response
28th Jun 2023 (1 year ago)
R librant
Lady's I dealt with was very kind and helpful. They also advised me about insurance. Five stars of five!
28th Jun 2023 (1 year ago)
M Baker
The best agents around and would not recommend anyone else. Excellent service.
23rd Jun 2023 (1 year ago)
M Blane
All the staff from start to finish went above and beyond to make sure a complicated sale went through, Jemma, Sofya, Dan, honor & week-end staff that did the viewings, Jemma following up and chasing information. updating us of everything needed. We highly recommend this lovely team at Thomas Morris. TY
Seller
23rd Jun 2023 (1 year ago)
C warburton
Justyna Fera was amazing explained everything to us so we could understand. Thomas Morris have kept in contact every step of the way of us selling and buying. Would definitely recommend Gemma at the st Ives branch too as she is definitely on the ball and helped us when things were getting frustrating. She helped us get our happy ending ????
Seller
7th Jun 2023 (1 year ago)
C dumont
Jemma from Thomas Morris has been really outstanding and professional.
I consider her a real asset and would definitely use her services and advice in the future should the need arise.
Many thanks for all you help Jemma
Kind Regards,
Conrad Dumont
25th May 2023 (1 year ago)
V Purvis
Such a helpful, enthusiastic branch I dealt with will and he was very responsive and proactive with getting us over the line
24th May 2023 (1 year ago)
R dunster
Will in the st ives office what incredibly helpful in buying our first home from helping us with the solicitors to constantly chasing to push the purchase through he was really helpful.
Buyer
24th May 2023 (1 year ago)
J Ulph
Lovely staff. They listen to your concerns and find ways to help solve any problems.
22nd May 2023 (1 year ago)
L Wardman
Excellent throughout the whole process
11th May 2023 (1 year ago)
J Sewell
Thomas Morris were fantastic from start to finish! After my first sale fell through (no fault of theirs) they were excellent in getting my house back on the market and sold. Always responding quickly to any questions I had and showing they genuinely care. Special mentions to Barney Hase, Alex Tuzinkiewicz, Jemma Woodroff, Becky Neale and Will Spicer and the rest of the team for their hard work and dedication. Thank you so much.
Seller
21st Apr 2023 (1 year ago)
Y Peace
Amazing mortgage consultant. Thanks so much for your advice and support.
20th Apr 2023 (1 year ago)
M Orzech
Friendly atmosphere, reasonable and very helpfull Staff, highly recommed
20th Apr 2023 (1 year ago)
S warburton
Justyna did an absolutely fantastic job for us with our mortgage I would definitely recommend her to do the same for you
19th Apr 2023 (1 year ago)
Anonymous Homeseller
Knowledgeable. Friendly professional
Seller
7th Apr 2023 (1 year ago)
E Vincent
Justyna and her team have been a tremendous help in securing our mortgage. Constant updates and communication is amazing and as first time buyers she really help us feel at ease. Thank you Justyna!
Buyer
20th Mar 2023 (1 year ago)
J soon
Justyna and Jane have been great help. I would recommend their mortgage services to anyone. Thank you Justyna!!
17th Mar 2023 (1 year ago)
I Mablin
Claire Hirst is extremely helpful and very professional. I highly recommend her.
15th Mar 2023 (1 year ago)
M Murphy
Not my first review of these guys, they are still doing a fabulous job for me. Claire in particular has been brilliant, understanding precisely what I need and moving mountains to make things happen. Genuinely impressed!
15th Mar 2023 (1 year ago)
E thomas
Great service and communication from the team.
15th Mar 2023 (1 year ago)
C Ibrahim
22nd February, I finally managed to close and exchange contracts for the sale of my property. It took more than 6 months but the support, presence and management of the processes by Team TM; St. Ives is unmatched and dare I say, the BEST in the MARKET!
Happy International Womens Day, Ladies!
Jemma W. is quite simply, A-M-A-Z-I-N-G!
Honor and her Team at Thomas Morris Conveyancing is
F-O-R-M-I-D-A-B-L-E!
I was blessed to have had such great Titans on my side, facilitating the sell of my house!
Charged with the sale, Jemma would contact me as regularly as needed to ensure I was updated on the different requirements and needs, to facilitate the sale. Where I showed, naivity, she was patient and accomodating, but assertive and clear, to ensure we kept on track.
It is this honesty and care by staff like Jemma, Birney, Honor and Amal, including all, in this great positive Thomas Morris Office that I wish to encourage you to check out!
Just ask for Jemma .W.!
You will see....
Seller
8th Mar 2023 (1 year ago)
T Martini
We have worked with Justyna from Embrace Financial services for many years helping us navigate all through all the mortgage applications and remortgages over the year. Highly recommend Justyna!
8th Mar 2023 (1 year ago)
K Rozkosz
I have used Justyna as my broker with my first purchase. I’m very happy with level of service received. I felt she went over and beyond for me making process straightforward and less stressful. I would recommend her to friends and family without a doubt
Buyer
7th Mar 2023 (1 year ago)
J Zurbano
We dealt with Justyna for our mortgage application and can't recomend her high enough, she was very down to earth and explained everything so that it was very easy to understand (which helps a lot!) and made the process one thing less for us to worry about.
Thanks!
6th Mar 2023 (1 year ago)
R Jones
I have recently had 2 appointments with Justyna, both of which have been very useful and I found her very helpful. The service she has provided me has been both effective and efficient. Thank you Justyna!
3rd Mar 2023 (1 year ago)
A Woodrow
Thanking all the team for your great service , going the extra mile in finding a buyer quickly and especially Jemma in ensuring a smooth exchange.
Seller
1st Mar 2023 (1 year ago)
O Bahonz
Thomas Morris were excellent. A special thank you to Barney Hase who went above and beyond and pushed through the purchase of my park home.
Buyer
1st Mar 2023 (1 year ago)
J KERMATH
I had to sell my Park home to move closer to my family after the death of my partner. I did use Thomas Morris St Ives and I must say that Barney there was always professional, polite, helpful and very patient. I would recommend Barney to anyone.
Seller
1st Mar 2023 (1 year ago)
S Embling
Amazing service and truly believe Justyna is the only reason i managed to buy my first home! Always there to listen and offer solutions (even if I was crying) I would recommend to everyone
Buyer
1st Mar 2023 (1 year ago)
A Dungate
We bought our house through Thomas Morris, they were very quick and efficient! Great communication from Jemma!????
Buyer
28th Feb 2023 (1 year ago)
James
Being involved in property/development I rely heavily on the information/market appraisals offered offered by agents. None more so than Katy @ Thomas Morris St Ives. Nothing is too much trouble, great communication and a wealth of experience along with being happy to listen and discuss concepts and potential developments in great detail and at all times. Katy's advice has been second to none and I couldn’t be happier to leave this review.
Landlord
28th Feb 2023 (1 year ago)
P Hardwick
Very good estate agent , kept me informed at all times would highly recommend
27th Feb 2023 (1 year ago)
I Brown
Thomas Morris handled my purchase of a house in St Ives, and were consistently friendly and professional throughout, from the first viewing of the house, through the admin stages and on towards completion. At each stage they kept in good contact to update me on the progress of the sale, the cause of any delay and the next steps required, ensuring that everything was as smooth and open as possible.
Buyer
20th Feb 2023 (1 year ago)
S Bedford
We’ve just sold our house through Thomas Morris St Ives and they’ve been fantastic from start to finish. Communication was great, keeping us up to date with feedback from viewings, and about offers. They were professional and friendly throughout the whole sale. This is also true from a purchase perspective, having looked at several houses with them.
Special thanks to Jemma, the sales progressor, for all her help chasing solicitors and trying to keep things moving in what became a very long and frustrating sale due to the bottom of the chain. Jemma is a complete star, her patience and empathy much appreciated. We would have no issues recommending Thomas Morris St Ives to others!
Seller
7th Nov 2022 (2 years ago)
S Jackson
Thomas Morris Team were great. We had a rollercoaster journey with a buyer pulling out after 3 months, but they got us sold again the next day, amazing! Jemma was fantastic and kept on top of everyone in the chain to get us to exchange & complete as soon as it was physically possible! Couldn’t fault the service & wouldn’t hesitate to recommend them to anyone! Thanks again everyone at TM!
Seller
1st Nov 2022 (2 years ago)
F Hay
We’ve recently sold through Thomas Morris and used their conveyancing services and I would 100% recommend. The whole process was just dealt with by efficient, understanding and competent people which is a rarity these days! They communicate, are friendly and will do what they say they will do, what more can you ask for! Dan was incredibly informative during the valuation process and having had three agencies attend in total, it was a no brainier going with TM because Dan spoke sense, knew the market and didn’t speak a load of fland jargon. I was also able to see that statistically they were top performing in the local area. Justyna was fantastic at arranging our mortgage and was just so efficient and super knowledgable and worth every penny hands down. We mainly dealt with Alex & Becky who were both fantastic, and chased the chain and dragged it over the line after the bottom of the chain were dragging their heels. Becky really did go above and beyond at the end, and she chased all elements of the chain relentlessly without complaint. Katy was also very helpful negotiating the offer during the early stages. Would 110% recommend!
Seller
23rd Oct 2022 (2 years ago)
A Lister
Brilliant service - well done to the team.
6th Oct 2022 (2 years ago)
C L
Myself and my brother used Thomas Morris to sell our late Parents home in July this year. We found Thomas Morris very professional and approachable. Special thanks to Alex Tuzinkiewicz, Robert and Becky for making the whole process so seamless. We would highly recommend Thomas Morris in St Ives to friends and family.
Seller
6th Oct 2022 (2 years ago)
N M-McVey
Will at Thomas Morris St Ives sent me a referral to a local estate agent via the Relocation Agent Network.
We had our property valued by the agent and decided to proceed with them. We have been very happy with the service received so far.
Seller
30th Sep 2022 (2 years ago)
E Richards
On the whole a positive experience with Thomas Morris; especially with Jemma the sales progressor who has been nothing but pleasant and proactive in her role of assisting in making sure everything progressed and was not delayed where possible. Jemma was also reactive in her work when concerns were raised too regarding waiting on particular paperwork, which allowed us to have rapid answers to our queries.
Unfortunately liaison and communication with other members of staff prior to this, at the beginning and middle stages of our purchase; were not so positive. I have raised these concerns to the branch and fed back that communication was poor and the handover between staff was also lacking. Due to less than efficient handover we ended up with a delay in getting some answers/information across to the seller for several weeks, maybe near a month. I have been informed that it will be discussed as to handovers and communication between the team however no further feedback has been given.
Other than the aforementioned concerns, there have been no other hiccups. Many thanks to Jemma for assisting us in the latter stages of our first house purchase
Buyer
13th Sep 2022 (2 years ago)
S Mcleod
Everyone we met through Thomas Morris St Ives branch, during the process of moving, was very helpful and approachable (Alex , Rob, Dan, Sue, Becky to name just a few - thank you!) A special mention of Jemma Woodroff who worked really very hard and went above and beyond to keep our chain together to completion - thank you so much!
13th Aug 2022 (2 years ago)
J Crouch
Excellent staff,very professional, relaxed ,no pressure...Highly recommend..
6th Aug 2022 (2 years ago)
J Hanson
Excellent.
Extremely helpful and efficient in guiding us through our recent purchase.
A very good experience and would thoroughly recommend Katy and her team.
5th Aug 2022 (2 years ago)
S Gaukrodger
Jemma and the team worked very hard to help us through what was a difficult purchase. They were communicative and proactive, helping to smooth over numerous bumps in the road (none of which were their fault).
They were clear at all points and provided good advice.
We are very happy in our new home.
21st Jul 2022 (2 years ago)
A Tock
The Thomas Morris St Ives branch handled our house sale brilliantly from start to finish. Every member of the team was very professional, communicative and friendly at every step of the process - from the valuation and listing done by Dan Attfield and Robert Owen, to the viewings arranged by Jackie Cornwell, Becky Neal, Becky Hill and Robert Owen, to the sale agreement done by Robert Owen and Becky Hill, to the sale progression done by Jemma Woodroff. We highly recommend them as we were in very capable hands throughout and couldn't have asked for a better team - thank you very much!
23rd Jun 2022 (2 years ago)
C McIntosh
My partner and I have just exchanged on a house sold by Thomas Morris. They have been excellent throughout the entire process, from the initial viewing of the house, to this final part. They kept in contact with us, and chased solicitors and other estate agents without prompting.
The sale was progressed by Jemma, who is an absolute asset to the company. The sale of our property was overly complex, but Jemma took it all in her stride, and was supportive and proactive in everything she did for us. Without her help, I really don't think we would have got this far.
Thank you Thomas Morris, we would definitely recommend your services and will be sure to speak to you if we ever dare to start the moving process again!
22nd Jun 2022 (2 years ago)
S Matthews
The whole team were brilliant but in particular Jemma worked so hard at the final hurdle. She chased people and managed to pull the whole transaction together. She chased the Completion date for me so that we managed to Exchange today.
Thank you to Jemma and the whole team. From the very beginning you have all been above and beyond helpful. You ferried documents to and fro for me as, with a fractured spine , I couldn't get into the office.
I would certainly recommend you to anybody thinking's of choosing an Estate Agent in St. Ives Cambridgeshire.I am so happy I chose them!
17th Jun 2022 (2 years ago)
E Heggie
Problem free purchase, at least from the estate agent point of view, communications were good, no issues.
Buyer
2nd Jun 2022 (2 years ago)
ab467
Jemma and Claire were great at ensuring the sale of my house. There were some incredibly stressful times but they kept the sale going. Very happy.
Seller
2nd Jun 2022 (2 years ago)
K Pusey
The most wonderful team on both the letting and sales side. Professional, friendly and prepared to go ‘the extra mile’ - a pleasure doing business sith them
31st May 2022 (2 years ago)
A Banks
A friendly team who get the job done.
Approachable and efficient.
10th May 2022 (2 years ago)
F Turner
Jemma at Thomas Morris was brilliant dealing with our house purchase in St Ives, keeping the seller informed of the progress every step of the way. The sale of our own property was incredibly complicated and lengthy and without Jemma we could have lost our purchase.
Thanks to all at Thomas Morris.
Buyer
10th May 2022 (2 years ago)
D Atkinson
The service I received from all the staff at the St.Ives branch could not have been any better. They were there for me every steep of the way. I would not hesitate to recommend them.
25th Apr 2022 (2 years ago)
Anonymous Tenant
Unable to solve a problem with the house. Waited over 3 weeks for them to organise a plumber to fix our leaking shower. Also waited in all day for a house inspection which they claimed they showed up for but never did. Currently very unhappy with their lack of help and support that this agent provides.
Tenant
8th Mar 2022 (2 years ago)
B Galarza
TM made the process of buying a house go so smoothly. Every question I asked of them they answered promptly either by email or phone. I really couldn't fault them. I highly recommend TM if you are buying a house in the St Ives area. A special mention and thanks to Jemma who handled our case.
Buyer
15th Feb 2022 (3 years ago)
L Nugent
Kept me in the loop through the whole process and responded very quickly to calls and emails. Made me feel better as a first time buyer
Buyer
27th Dec 2021 (3 years ago)
A Shields
I work with Katy and her team as we supply them with a technology platform and they are an absolute pleasure to deal with. It is rare to find such a proactive and forward thinking company that use technology to enhance their customers experience. I cannot recommend Katy enough to any potential sellers or landlords in St Ives.
20th Dec 2021 (3 years ago)
I calvert
I had a great experience working with Thomas Morris and would definitely recommend them to anyone in the future. Jemma was absolutely fantastic helping in getting the move over the line.
I was kept up to date at all times and just knowing that having someone reliable at the other end of the phone made the whole process a lot less stressful than it could have been.
9th Dec 2021 (3 years ago)
N Rayner
We have used justyna to arrange our mortgage. She is very professional, provides excellent service and has made the whole process hassle free.
5th Dec 2021 (3 years ago)
A aliu
Justyna , Made buying a house such a breeze! I was new to home buying, and have heard horror stories from friends and family about terrible agents. (JF) was professional and personal! She never made me feel uncomfortable and helped me every step of the way!
Very professional, experienced and helpful advisor . Highly recommend.
Buyer
4th Dec 2021 (3 years ago)
R Gunnell
The service provided by Thomas Morris in the sale of our property was outstanding from start to finish with smart pre-sale advice through to managing viewings to closing the final deal.
A great well co-ordinated and efficiently team who were both friendly and professional.
I would have no hesitation in recommending them as estate agents of choice!
Seller
4th Dec 2021 (3 years ago)
R Chmielak
I have spoken to Justyna Mortgage Advisor and i felt her advice was very helpfull. She is very professional and made the process easy.
4th Dec 2021 (3 years ago)
A Saczawa
Great service. Highly recommended. Justyna Ferra was always happy to help.
4th Dec 2021 (3 years ago)
K Saczawa
I am very happy with the level of care and professionalism shown by Justyna Ferra mordgage advicer.
4th Dec 2021 (3 years ago)
R Humphrey
Justyna has helped us get the best possible mortgage relating to our individual circumstances. She has been there every step of the way, and helped with many related queries. Her professionalism and knowledge has gone above and beyond that which I have received from financial services brokers.
3rd Dec 2021 (3 years ago)
S Clark
Robert and Gemma helped us buy a new house in Hemingford Grey and sell our old one in Fen Drayton. They were both brilliant throughout, despite difficult circumstances due to the pandemic. Robert was super-responsive and always available to answer our questions and keep us updated on progress.
Seller
29th Nov 2021 (3 years ago)
Martine
Thomas Morris have done a marvellous job. They have sold not one but three of our families properties in the last year! Their after sales service is very professional and thorough making sure the sale goes through to completion as swiftly as possible. Thank you once again Thomas Morris.
Seller
25th Nov 2021 (3 years ago)
V Lewis
We brought our new house through Thomas Morris and despite the long drawn out process we couldn't fault Robert in the slightly, we was great at keeping us up to date and chasing and pushing things through throughout the process. A* by far
Buyer
5th Nov 2021 (3 years ago)
J Morris
Absolutely brilliant service! Jemma has been amazing throughout the process of us buying a house, it's been a long stressful process for us but she has been great at chasing both sides and making sure things are done. Not only has she given us outstanding customer service, I feel she's gone above and beyond what she's needed to. Thank you Jemma!
Buyer
7th Oct 2021 (3 years ago)
P Mumford
My experience of Thomas Morris is brilliant. I can't rate them highly enough, and I am so pleased I chose them to sell my house. Everyone I dealt with in their St Ives office was helpful and responsive, from Dan at the start of our sale, who initially valued our house, to Jemma right at the end, who helped chase up solicitors, making sure everything went through smoothly; and, of course, everyone in between who I dealt with regularly. I will definitely be using Thomas Morris if I move in the future, though hopefully not for a little while. Superb in every way, thank you!
Seller
6th Oct 2021 (3 years ago)
M Levy
Dear Jemma
You have done a superb job , and all the staff have Been great , will recommend 100%
4th Oct 2021 (3 years ago)
S Burzio
We have purchased our new home through Thomas Morris Sales & Lettings St Ives and have found all of the team there very friendly, helpful, professional and always willing to help with additional questions. Their response was speedy and they have been exceptional in keeping us informed of progress. A huge thank you to Jemma, Becky, Katy and Jackie who have all looked after us from start to finish.
Buyer
16th Sep 2021 (3 years ago)
E Phillips
Can recommend Thomas Morris , nothing too much bother for them will help you in anyway possible ,communication was excellent, always checking if we were satisfied how things were going , thank you all at st Ives branch
31st Aug 2021 (3 years ago)
Anonymous Homeseller
Very good service received, would definitely use again.
Seller
17th Aug 2021 (3 years ago)
T Wy?go?
Professional, hands on approach. Property Ombudsman was there for us whenever needed help. Easy to talk to and focused on getting the deal done! Definetely can recommend! :)
15th Jul 2021 (3 years ago)
V Woodcock
Jemma is absolutely brilliant! Professional service and full support.
11th Jul 2021 (3 years ago)
G Mobin
The service we had was excellent we worked with Gemma who was fantastic worked every step of the way with us worked really hard so we could complete at very short notice to qualify for the stamp duty holiday. Gemma worked outside her working hours to ensure we completed going above and beyond! Would highly recommend :)
25th Jun 2021 (3 years ago)
C dennington
I would recommend Thomas Morris again for buying, selling or renting! We dealt with them during the covid pandemic for sale viewings and our purchase. They have been brilliants from start to finish! Anytime i requested a viewing they could call promptly, make arrangements and kept in regular contact with updates.
Sales side - anytime i phoned the first person who picked up was always able to answer all of my questions and any time they said they would phone back they did on the same day.
The sales stuff were eager to get properties sold but never pushy with it! They went the extra mile in listening to what we wanted in a property, contacting us prior to properties going on Rightmove so we were guaranteed early viewings and were very accommodating throughout!
Thank you so much to everyone i spoke with in the team you truly were brilliant all the way through!
Buyer
24th Jun 2021 (3 years ago)
K O'Neil
Myself and my partner had the longest, hardest house sale down to the seller but Jemma at Thomas Morris did an amazing job tying her hardest to get things moving for us. She constantly chased the seller and went above and beyond. She responded to every email I sent and constantly kept me in the loop with everything. She kept constant communication between ourselves, the seller, solicitors and mortgage broker to make sure that everything was being done. Could not recommend Jemma and Thomas Morris more, Thank you so much!
Buyer
23rd Jun 2021 (3 years ago)
F Mackenzie
We have dealt with Thomas Morris, first as letting agents and secondly as estate agents when we sold our buy to let.
We have been happy with the professionalism and care the company has shown when dealing with us. Would recommend.
Seller
22nd Jun 2021 (3 years ago)
S Lloyd
Thomas Morris have been great with our recent property purchase. Barney was really helpful tying up the initial offer and providing impartial advice. Katy has then been brilliant at pushing the sale along, being really responsive and providing regular updates, seeing it all the way through to completion. I would recommend them to anyone in the area!
Buyer
17th Jun 2021 (3 years ago)
C Bussetil
TM have been one of the leading estate agents in the area for many years. I have used they to both buy and sell properties for over 20 years and they have always been professional, knowledgeable and good value for money.
Seller
14th Jun 2021 (3 years ago)
R Kelly
Thomas Morris St Ives was great to deal with from start to finish of the purchase of our gorgeous new home- everyone we spoke to were really helpful and professional and made the whole experience as smooth as possible!
In particular Jemma was fantastic- to say she went above and beyond for us would be an understatement! She was the main point of communication throughout our purchase, liaised with everyone in the chain and solicitors to make sure we were all up to date with the progress, and she is definitely the only reason we managed to get in as quickly as we did! 5*s and would 100% recommend to anyone!
Buyer
10th Jun 2021 (3 years ago)
M Biczysko
I purchased a house sold through Thomas Morris so cannot comment on the sale from a seller perspective. I can say that Jemma Woodroff was so communicative and supportive. She responded to queries in such a timely fashion and went out of her way to chivvy on the purchase. I was really impressed with her dedication and her willingness to keep us as buyers in the loop as some estate agents just focus on the sale from the sellers perspective.
Buyer
26th May 2021 (3 years ago)
Y jones
Hi Becky,
I did receive your message yesterday, sorry I was working.
My feedback on the property is as follows.
Your zoopla advert says this property is "immaculately presented". I suggest that the person writing the ads actually sees the property because this property was horrendous!! Also, had I known this I would not have travelled 1 1/2 hours from london to see it.
3 hour round trip. £20 of petrol.
Not only did the property smell like someone had died there, but also the owner didn't even bother to clean it out !
The 2nd toilet off from the master bedroom was piled full of rubbish and the walls were mouldy !
The bathroom looked like it was derelict and no one had cleaned it for years.
In short the place was so awful the think the owner would be better off paying someone to take it off his hands.
Becky, your statement that " it needs some work " was a gross understatement. I wish you or one of your colleagues told me this before I drove up there.
18th May 2021 (3 years ago)
V Dawson
We would highly recommend Thomas Morris. We are purchasing our property with them dealing with Robert Owen who is extremely professional, he has gone above and beyond to work with our requirements. We would not hesitate to recommending Thomas Morris, Robert and the team to anyone looking for an Estate Agent. Outstanding service all round and we shall certainly be using them again in the future.
Buyer
12th May 2021 (3 years ago)
helen2534
Going through the buying process for the first time I felt a bit anxious at the beginning. However Becky and Jemma from Thomas Morris have been very helpful answering any questions that I had or intermediating between me/my solicitor and the seller when the sale seemed to have reached a stagnant point.They were replying promptly to my emails and they were always very patient and ready to try to solve any problems I had regarding the sale. The viewing of properties also was very easy to book. On the whole I had a very good experience with Thomas Morris. Thank you!
Buyer
6th May 2021 (3 years ago)
D Fiddes
I would highly recommend Thomas Morris, from start to the end of the sale of our house Thomas Morris consistently kept us up to date on the progress. I would like to thank every member of staff at Thomas Morris, and in particular Jemma who not only kept the chain together working tirelessly to get the house sale through, she consistently kept us updated throughout the day, everyday right until completion. Thank you for all your time, patience and care throughout the sale of our property, we could not have done it without you!
Seller
5th May 2021 (3 years ago)
G Tangye
Prompt and helpful staff providing a good service
4th May 2021 (3 years ago)
K Stone
We could have not dealt with friendlier staff, everyone in the team was a delight to speak with and all problems dealt with expeditiously, professionally and efficiently. A particular thank you to Jemma who was faultless and to Robert who found us our perfect home.
Buyer
26th Apr 2021 (3 years ago)
D Dou
Becky did a great job in supporting my purchase, keeping in touch with my solicitors and sellers throughout the whole process.
Buyer
26th Apr 2021 (3 years ago)
S Chorley
Fantastic service, kept us updated the entire way through our move and worked really hard to get us moved!
22nd Apr 2021 (3 years ago)
S Barnes
Thomas Morris supported me throughout the process of purchasing a property. Jemma Woodroff was faultless - never a delay in a response or update from her, no chasing up was needed - she did everything first time round she said she would and some! Which was a huge blessing during a stressful time. She was always helpful, professional, friendly and reassuring. No hesitation in recommending her or her colleagues.
Buyer
21st Apr 2021 (3 years ago)
S Foster
Paul and the team at Thomas Morris are amazing and I would recommend them to anyone who is looking to buy or sell a property. Very friendly and helpful.
21st Apr 2021 (3 years ago)
L Fernandes
Excellent services from Mandy Baker and Robert Owen, would definitely recommend them to friends and family!
Thanks both, your professionalism helped us achieve our deadline!
15th Apr 2021 (3 years ago)
C Nelson
Bought a house with these guys, always very helpful and professional. Agents always at appointments on time.
Buyer
13th Apr 2021 (3 years ago)
T Perry
Thomas Morris were very professional throughout the whole process with regular updates as soon as things happened. I used TM in St Ives for the sale, purchase and conveyancing which led to a very joined up service. I would certainly recommend them.
Seller
9th Apr 2021 (3 years ago)
H Fiford
Took time to keep us updated of the progress and also acted as a mediator between us and the buyers, which brought instant answers
8th Apr 2021 (3 years ago)
D Ashman
very professional . sold my house in the first week.
Seller
8th Apr 2021 (3 years ago)
K Perry
Jemma at Thomas Morris, St Ives branch has helped smooth the way during what has been a turbulent year trying to move house and get divorced. She is entirely reliable and always does her best for her customers. Jemma always returns calls and send detailed information relevent to your purchase. She is knowledgeable and very professional. Indeed my few dealings with other staff in St Ives branch have been very positive. Thanks very much to Jemma and the team.
Buyer
7th Apr 2021 (3 years ago)
C Fewtrell
The team at Thomas Morris have made the sale of our house very stress free. It took a little while to find a buyer due to the lockdown before and after Christmas. We were kept informed of what the team was doing to try to help the sale and/or rental of the property. When we had viewings booked for the house the team was efficient and everything was done to ensure the viewing was socially distant as safe as possible. Once we had a buyer the process was very smooth with the help of Jemma who kept us up to date with progress and the Thomas Morris Conveyencing team. Once we found a buyer, despite the delays in searches due to lockdown we have been able to sell the house in 7 weeks. Thank you to all the team.
Seller
26th Mar 2021 (3 years ago)
K Price
After a bad experience with another Agent I moved to Thomas Morris. What a difference! I cannot fault them.
I think what stood out was their communication - they kept me informed every step of the way with constant updates. Also, with the added stress of selling during a pandemic, I was always able to reach them by telephone whenever I called - this was something I never received with the previous Agent.
Thomas Morris were very professional and good value and I can highly recommend them.
Seller
21st Mar 2021 (3 years ago)
L Johnson
The whole team at Thomas Morris have been amazing, professional and friendly. I have just brought my first home and have been dealing mainly with Jemma who has been incredible! She has kept me up to date with the whole process and I am grateful to have worked with her. Would highly recommend her and the team. Thank you Thomas Morris!
Buyer
16th Mar 2021 (3 years ago)
G Gilkison
A lovely team. Becky was so responsive to my many emails, don’t know how we would’ve done it without her.
15th Mar 2021 (3 years ago)
Anonymous Homeseller
Started off well, once sold the communication dwindled Then there was a rush at the end to comply with the buyers moving date. Worse thing was they released the keys to the property prior to the time arranged with the solicitor, very upsetting as it was my late parents home.
Seller
15th Mar 2021 (3 years ago)
J Kumar
Very pleased to recommend the St. Ives Thomas Morris team and Becky in particular.. Estate agents work for the vendors so as a buyer, I didn't have high hopes when I approached a number of estate agents in St. Ives for help with finding us the right property. Becky always responded to my emails very quickly and we also had a chat over the phone where she asked me exactly what we were looking for.. She was kind enough to send us details of properties coming to the market before they were live. All of these were properties that she thought would be good for us based on the information I had given her.. We have now found a property to buy with another agent but I had to leave this review for Thomas Morris as they were so helpful and I wouldn't hesitate to approach them in the future if I needed any help.
Buyer
14th Mar 2021 (3 years ago)
T Sloan
Very good professional and friendly service from our property going on the market to completion.
Seller
11th Mar 2021 (3 years ago)
M Dunn
Having not moved home for 20+ years and then for our chain to be broken during lockdown we were nervous to say the least but the service and reassurance provided by Thomas Morris, St Ives was exceptional. Robert in particular was a star, always answering our frequent calls and keeping us in the loop. Highly recommend - no pressure sale.
Seller
8th Mar 2021 (3 years ago)
M T
Thomas Morris St.ives have been great through our house sale. It has been a lengthily process through no fault of theirs and they have gone over and above the whole way. Would highly recommend!
Seller
5th Mar 2021 (3 years ago)
M Waters
Very good service from Paul Blake would highly recommend Thomas Morris
5th Mar 2021 (3 years ago)
A Stevens
Jemma was absolutely amazing. We had a very difficult chain and I genuinely believe without her efforts we wouldn't be in our new house. Thank you so much! Andy, Helen, Ava and Lola.
Buyer
1st Mar 2021 (3 years ago)
N Slack
In an industry where service levels are not always consistent Thomas Morris demonstrated they are delivering at a higher level than many. Special mention of Robert and Gemma who were are main contacts throughout the process and responded to all queries and calls in a professional and timely manner.
27th Feb 2021 (3 years ago)
E Cannon
Rob from Thomas Morris was very helpful throughout the moving process. He was easily contactable and always kept me up to date with information. Would highly recommend Rob!!
24th Feb 2021 (3 years ago)
C Etheridge
Thomas Morris communicated well whilst arranging a purchase viewing for us. We met Sue at the property, she was very helpful, she provided all details about the property that we required, without us needing to ask. We have been viewing properties for the last few months and Sue was the best agent we have had show us around. Good Covid-19 measures in place and adhered to. Although the house was not the one for us, we just wanted to say thank you!
23rd Feb 2021 (3 years ago)
L Putt
I would highly recommend Thomas Morris, we had particularly complex circumstances at the time of our sale and with the added complications of COVID restrictions there were times when we thought we might not be able to achieve our move. But from the beginning when we met with Dan Attfield there was great communication throughout the whole team.
There is a special mention for Becky Hill who really went the extra mile. Becky liaised with our buyers, third parties and Thomas Morris Conveyancing. Thanks to Becky’s professionalism, knowledge and negotiation skills we got to the finish line and are now in our new home. Thanks also Becky for all the reassuring phone calls!
Seller
31st Jan 2021 (4 years ago)
D Rassaby
The Team at Thomas Morris St Ives have been incredible with us during our recent house purchase they are all super polite, professional,efficient and a friendly bunch!
A Special shout out to Robert Owen for your support, patience and kindness all the way from the beginning and constantly giving us speedy updates and dealing with our queries! They have been superb throughout the pandemic also and taking precautionary Covid measures to ensure viewings are safe.
Sensational customer service and highly recommended this branch in particular ????????????????????
Thankyou
Priscilla & Daniel
Buyer
28th Jan 2021 (4 years ago)
J Papworth
I have used Thomas Morris several times and they are always efficient, friendly and helpful. I would highly recommend.
23rd Jan 2021 (4 years ago)
G Gerrard
The sales team are very responsive to my enquiries about a home for sale on their website.They were quick to organise a viewing & the agent who showed us around the home had knowledge of the house & surrounding area.
The office staff were helpful & polite nothing seemed to be too much trouble.
19th Jan 2021 (4 years ago)
L Diaz
I have always had a great service from Thomas Morris. They always keep in contact via phone and emails very professional and helpful would definitely recommend anyone to use them.
12th Jan 2021 (4 years ago)
M Laugharne
Having bought our first home in 2019 I would highly recommend using Thomas Morris and me and my wife are in communication with Paul Blake to potentially acquire a buy to let for our future. These guys are very thorough and professional and highly recommend using them. M&M
Buyer
8th Jan 2021 (4 years ago)
S Roberts
Becky at Thomas Morris was a great help, as first time sellers, she talked us through the process of selling our house and what steps we should consider first! She explained that whilst Thomas Morris do not have a local office near to our property, she could refer us over to a recommended agent through the Relocation Agent Network. She organised for Andrew from Lednor Estate Agents came to value for us and whilst we have decided that now is not quite the right time for us to move house... We will DEFINITELY be using their services in the future!!
Seller
8th Jan 2021 (4 years ago)
L Bonny
All the guys at Thomas Morris st.ives were amazing, I was always kept up to date in the process of selling my old house and buying my new house. The branch manager was always on hand to speak to me and I actually felt like I was talking to a friend. Everything went smoothly as communication was so open and all issues resolved quickly and professionally. Thank you to all the team.
Seller
31st Dec 2020 (4 years ago)
A Henderson
This estate agent has gone above and beyond to ensure our chain did not collapse and to chase down every action.
22nd Dec 2020 (4 years ago)
J Hearn
Thomas Morris has been very helpful & professional throughout the sale & the purchase of both properties here in St.ives .They have all been very friendly towards us which has made all of our conversations with them very easy. Nothing has been to much trouble.
We will always be able to give them a wave when we pass there office.
We would recommend Thomas Morris as a first class estate agent and would like to take this opportunity to say a very big THANKYOU
Seller
16th Dec 2020 (4 years ago)
J Fletcher
Despite lockdowns, & upsets finding a new house the ever-patient Katie good humouredly guided us through all the requisite steps of buying and selling. Absolutley & wothout question highly reccomended!
Seller
15th Dec 2020 (4 years ago)
T Haworth
Gemma and the team at Thomas Morris St Ives were super helpful in purchasing a property recently. Dedicated and responsive to any queries, they ensure the process is as stress free as possible. Highly recommend.
Buyer
14th Dec 2020 (4 years ago)
R Gowen
Put house for sale with thomas morris sold in one day
Valuer very professional and friendly
Brought house through the same people no problems
Very good service would recommend these people
Seller
12th Dec 2020 (4 years ago)
E Lee
I have just completed the sale of my late mother's house through Thomas Morris and have found them to be very professional, always responsive and helpful, but especially so during the inevitable stressful moments, when they were supportive and optimistic. During a hectic final week to completion, they were extremely proactive in keeping in touch with me, the buyers and the conveyancers to make sure everything came together. I highly recommend their services
Seller
7th Dec 2020 (4 years ago)
I waine
thankyou Paul for all your help and support throughout the process of selling my property, you went above and beyond and i would highly recommend you and Thomas Morris.
Seller
7th Dec 2020 (4 years ago)
minotaur3k
TM represented our vendors and I found Katy Poore, Branch Manager at the St.Ives branch very responsive, once I pointed out that the vendor was not receiving the support she should from their solicitors.
The team were very welcoming when we first put in an offer on the property and took our details to their office but perhaps could have kept track of progress (or lack thereof) a bit closer.
There were times where TM could have been more attentive to the progress of the transaction though, as we ended up discovering very close to exchange of contracts that there were still some critical enquiries outstanding from our vendors solicitors.
Buyer
6th Dec 2020 (4 years ago)
C Wilson
Thanks for all your help Barney Hase for selling my home
Seller
4th Dec 2020 (4 years ago)
J Chamberlain
Very good estate agents to work with.....
Always get back to you with issues that arise and really try there best to help.....???????? Will be using them again on our next build..
26th Nov 2020 (4 years ago)
S baldock
TM dealt with all aspects of our purchase quickly and efficiently. Jemma was of great help when needed.
Buyer
23rd Nov 2020 (4 years ago)
J Meggs
Just Bought my first home through Thomas morris in St. ives, was really pleased with the service i recieved, Was a long process (due to covid and using the HTB Scheme) but the staff were always there to answer my quesitons throughout the process.
the people that dealt with my case were Becky and Katy, both were very helpful from start to finish
Would definately use them again to sell or buy!
Many Thanks
Jake
Buyer
23rd Nov 2020 (4 years ago)
D Lancaster
I appointed the services of Thomas Morris to look after the tenancy of my rental property after severe and consistent failings of another estate agency firm and what a relief I did! After several years of unprofessional management from the predecessors it was a huge breath of fresh air to deal with a competent firm who actually cared and orchestrated everything to a very high level. Upon recently deciding to sell the property TM were very quick and responsive in getting it to market and communicated perfectly throughout. I also chose to use the services of TM conveyancing to keep it all in house who were also faultless and very competitively priced (cheaper than anyone else). Upon receiving an offer from a buyer that was accepted I was quite keen to keep the momentum going and have it wrapped up as soon as possible. I would particularly like to thank sales progressor Jemma Woodroff at this stage. Jemma was the icing on the cake and really went the extra mile to make sure that everything was going to plan with great precision. Jemma was updating me with emails every Monday and in between when required. All in all the whole experience was faultless and I applaud all those who contributed to make this so. I personally dropped off some drinks at the office today to show my gratitude. A great big thanks to all at TM. Keep up the good work.
Landlord
21st Nov 2020 (4 years ago)
S Cox
Brilliant from start to finish!! Onboarding very quick, photos made the house look great, viewings very well organised, sold for asking, chased the whole chain to get the contacts exchanged. Best in the business!!!
Seller
20th Nov 2020 (4 years ago)
P Morris
Good contact, even through lockdown.
Responsive to requests for info and worked hard to reach agreement on exchange and completion dates.
16th Nov 2020 (4 years ago)
E Sullivan
I have nothing but praise for all the staff and their Manager Katy Poore, but have to highlight the sheer dedication and determination of Jemma Woodruff. She went above and and beyond when chasing up and kept us informed at all times, which made moving less stressful!
16th Nov 2020 (4 years ago)
G Coppolaro
Paul, at Thomas Morris St Ives, has been very helpful with ongoing advice and potential properties that could be of interest. His recent report on comparables of both sold and on sale properties was excellent data to help base a decision for a further offer.
Many thanks!
12th Nov 2020 (4 years ago)
G White
As first time buyers we could not fault the service and professionalism provided by the Thomas Morris St Ives team, especially Dan. He answered all queries we had so promptly and efficiently, we knew we had made the right decision. I have recommended the team to friends who are also looking to purchase their first homes and will continue to do so. I have no doubt in my mind that when we come to sell and move on in the future, we will definitely sell through them. Thanks guys!
Buyer
29th Oct 2020 (4 years ago)
H penney
I am very grateful to the team at Thomas Morris St Ives for supporting me with finding and buying my first home. The team were professional, responsive and always happy to help whenever I had a question. I would like to say a particular thank you to Becky Hill who was fantastic throughout the process. I would definitely recommend Thomas Morris to anyone in search of a new home!
Buyer
27th Oct 2020 (4 years ago)
L Greenhalgh
I cannot recommend Thomas Morris and Paul Blake especially enough. They have been so thorough and professional throughout the whole process. Everything has been done with care and attention. Everything you need when dealing with property. Thank You
27th Oct 2020 (4 years ago)
S Gilham
We recently purchased a house that was marketed by Thomas Morris, which was under the responsibility of Katy. It was an interesting experience with best & final offers, the need for a quick exchange and some frustrations with third parties in getting our existing house to exchange. From the outset it was suggested that we used Thomas Morris Conveyancing as this would help Katy to manage the process as other parties within the chain were also using them. True to her word Katy managed the whole process brilliant and she was always available to move things on if they stalled. Additionally she was fully up to speed with where all parties were within the chain so was able to fully answer questions when they were posed to her. Overall I'd have no issues with using Thomas Morris St Ives again or recommending them.
Buyer
26th Oct 2020 (4 years ago)
H Williams
A big thank you to all of the Thomas Morris St Ives team for their fantastic hard work with selling our family home. Highly recommend Thomas Morris 5 Star services
Hugh Williams
Seller
19th Oct 2020 (4 years ago)
E Hodgson
Smooth process from start to finish, I was constantly kept informed and didn't have to chase anyone once, would highly recommend!
24th Sep 2020 (4 years ago)
A Tayor
We purchased a house through Thomas Morris, they were responsive and efficient during the viewing and negotiation. They didn't just get the sale and walk away though. Jemma provided a really good service all the way up to completion. She kept us informed and kept things moving which was a great help ????
Buyer
10th Sep 2020 (4 years ago)
C Billington
The whole process from start to finish was carried out professionally, especially through these hard times that we are faced with.
I didn’t have to do any chasing and it was very smooth to get a response from the team especially Jemma and Abbie that I liaised with.
I would highly recommend using this company.
10th Sep 2020 (4 years ago)
R Batavi??
To Mark. (LETTINGS department ).
Landlord
21st Aug 2020 (4 years ago)
M Lewelyn
Great staff very helpful ????
13th Jul 2020 (4 years ago)
M Mabbott
I used Thomas Morris when I purchased my flat. The service was professional throughout. Even when the virus forced us into social distancing measures, the staff still worked hard to support the completion of the sale. Thanks for your hard work!
Buyer
8th Apr 2020 (4 years ago)
C Page
Paul Blake at Thomas Morris has been very helpful with my property search.I would highly recommend their services to anyone looking to buy or sell a property.
Thanks Paul!
31st Mar 2020 (4 years ago)
C Matthews
I’ve found Thomas Morris to have a really friendly and helpful approach. From the day you list your house to the day you sell it they are always keeping you updated on the progress. Their Mortgage Advisor Justyna is so knowledgeable and goes above and beyond to get you the best deal!
Seller
28th Mar 2020 (4 years ago)
C POMFRET
Completed on our new home yesterday through Thomas Morris. Everyone in the St Ives office that we dealt with was always polite, professional and helpful. Always returned our calls if they were busy. We dealt with several different members of staff, and they were all knowledgeable about their property portfolio, and if they couldn’t answer our queries they found someone who could. House buying is always stressful but these guys ensured it was pleasant experience.
Buyer
28th Mar 2020 (4 years ago)
M Badwal
Exceptional service throughout the process of buying our first home. Very attentive and good communication throughout.
Buyer
26th Feb 2020 (4 years ago)
C Denny
Friendly and efficient staff glad we used them in our move.
30th Jan 2020 (5 years ago)
L robson
Thomas Morris gave an excellent service throughout all stages of my first time buy. Special thanks to Jemma Woodroff - Property Consultant/Sales Progressor, who's professionalism & communication after offer acceptance was invaluable. I couldn't recommend TM St Ives enough! Thank you to all the team. Laura
Buyer
14th Jan 2020 (5 years ago)
D Rees
Very good communication whether at the office, email or phone. Plenty of time and knowledge when viewing potential properties, not rushed. Swift response to queries. Valuations honest and realistic. Have used in the past and as then very happy with the service.
15th Nov 2019 (5 years ago)
R lodge
Thanks to the letting team for helping secure a short notice rental, all of the requirements were taken into account and successfully negotiated with the landlord. They made the process quick, and trouble free. Thanks guys.
Tenant
20th Sep 2019 (5 years ago)
L G
Really helpful and very friendly staff.
12th Sep 2019 (5 years ago)
R Scantlebury
I recently asked Paul Blake with help on a planning and valuing query that I had with a property.
His detailed research, professionalism and understanding of my query was exemplary,
He wrote when he said that he would, he telephoned when he said that he would and he E mailed when he said that he would. He could have done no more to satisfy my requirements in this matter.
What a refreshing change. Very many thanks indeed.
12th Aug 2019 (5 years ago)
M y
We rented a property a couple of years ago! All I can say is.....
Best service we ever had from an estate agent! I'm not surprised that this company is award winning. Superb service! They always called or got in contact to enter the property, if say for gas checks or meter readings needed to be done! When it was time to leave, they were always on the same page and took our comments into consideration.
This company is one of the good ones and highly recommended!
Tenant
24th Jul 2019 (5 years ago)
H Johnson
Patience and help throughout a long term search for a 'forever' home ... and success achieved. Katy and Becky especially helpful throughout the search.
Buyer
15th Jul 2019 (5 years ago)
P Taylor
I don't think anyone else could have been more helpful than becky at times it was a a little fraught on my part but we got there in the end Thankyou.
14th Jul 2019 (5 years ago)
J Bosworth
I am interested in buying a property in the St Ives area. Thomas Morris have been the only local Estate agent that have shown any interest in this fact. I have been kept upto date on movement of properties advised of new properties etc. I hope that they are involved in the purchase of my new property and I will definitely use them for the sale of my own.
Seller
22nd Jun 2019 (5 years ago)
A Kelly
Katy Poore has been really helpful and approachable, helping us in a new territory with our client
22nd May 2019 (5 years ago)
J Rowland
Really good service for buying a home. Friendly staff and nothing was too much trouble for them.
Buyer
1st Apr 2019 (5 years ago)
W Scantlebury
Just been for a viewing at a house in St Ives with Paul Blake. He's a nice guy and very knowledgeable about the current market locally, a credit to your team.
25th Jan 2019 (6 years ago)
M Cavanagh
We dealt with the team at Thomas Morris St Ives when we sold our house and purchased another property they were selling, all the team at this branch are outstanding, they guided us through the process with ease, they are so helpful and very professional, we are actually moving again but with a P/X and even though we can't deal with them this time as we have to go through the builders choices they still have been able to give us good advice and guide us in the right direction. You could not ask anymore from this team.
I would not hesitate to recommend these people to anyone.
Thankyou Thomas Morris Team.
Seller
12th Jan 2019 (6 years ago)
N Murphy
Do not rent a property through these people they are crooks! They are lovely in the office In St Ives but as soon as they have your money they are not interested. I rented a 2 bed in Woodlands Court in St Ives,
Lisa Baugh who is the manager of the property management office is a bare face liar and a thief...she is a a rude and twisted individual who in my opinion does not know how to deal with people or customers she has argued with me over several issues and in the end put the phone down on me.
Over £200 of my deposit is currently being stolen for so called cleaning that is not required.
I rented a flat where they constantly hid the issues from me until the day I moved in - mould - neighbours with alcohol/ drug problems, one even had a poo on my doorstep...
Strongly strongly strongly recommend you use somebody else.
STAY AWAY
Tenant
29th Dec 2018 (6 years ago)
C riola
Today I exchanged! It's been stressful as it is with every house move, but with the stives team I have felt at ease and they really have been most helpful. Nothing is a 'silly' question! The team work is so apparent with Katy leading the way.
HUGE thank you everyone!
????????????
4th Dec 2018 (6 years ago)
L Floate
Fantastic estate agents. Would not hesitate to use them again. Polite, friendly and helpful staff and Katy Poore was quite simply brilliant.
5th Sep 2018 (6 years ago)
S Oldfield
We received such a positive experience when using Thomas Morris for purchasing our new property. I was set on buying a new build until Katy Poore encouraged me to look at some other houses on the market. This was when I found the perfect house and we have settled into so quickly. They took the time to listen to what we needed and wanted and I couldn't be more impressed by the staff. From our initial mortgage appointment, through to exchange and completion, we was notified at every step. I would highly recommend Thomas Morris Estate Agents and encourage others to listen to their advice.Thank you for everything you did for us. Should the time arise for another move we will 100% market our property with them and purchase another property with them also.
Buyer
29th Aug 2018 (6 years ago)
L Mooney
We had been thinking of moving for a while and initially instructed Tepilo to list our property which turned out to be a monumental error of judgement! Thankfully, Thomas Morris came to the rescue and worked closely with us, not only in selling our property
inside 4 weeks, but also finding and securing our dream home. The staff are all very driven and experienced and genuinely do their best to help make the difference. In particular, it was Katy's cool head which helped us secure our move. Justyna has also been a great support in helping us to plan the finances. In truth, everyone at the branch has been wonderful. I really can't recommend them highly enough and, should we ever move again, we wouldn't think twice in using them again.
When considering the results, the fees represent good value for money. I would never ever recommend Purple Bricks or Tepilo to anyone based on my experience. A good local agent like Thomas Morris makes all the difference and removes all the associated stress.
Seller
12th Jul 2018 (6 years ago)
B Young
Dealing with a rental property, very happy with the service provided by TM - mostly Lisa, though everyone I've had contact with at the office (St Ives) has offered helpful, prompt and polite correspondence. Many thanks.
Tenant
11th May 2018 (6 years ago)
M M
As a landlord I have bought and let properties through the Thomas Morris team and I think they are all fabulous! I find them really good to work with and every one of the team instills a real sense of confidence and calm. like I said, Fabulous!
Landlord
4th Apr 2018 (6 years ago)
A Harrison
I have been dealing with Becky lately within the letting of 10 or 11 void properties that my client wanted re-letting in the Wyton area. I work for a Property Management company who has a company landlord as a client.
Since day one Becky and the whole team have been so efficient in getting the properties re marketed and re let. They always no what is happening with the properties when calling for updates and any requests are done with no hassle at all.
Their knowledge of the area and getting viewings booked in was very impressive and would be more than happy to use them again in the future
Landlord
19th Mar 2018 (6 years ago)
T Professionals
Thomas Morris in St Ives is always an agent that is willing to go the extra mile. At The Guild of Property Professionals, we expect this of all of our Member agents, but Thomas Morris stand out. They offer fantastic sales and lettings services, as proven when they won two awards at The Guild’s Annual Conference and Gala Dinner in February 2018.
5th Mar 2018 (6 years ago)
T webb
Thomas Morris sold our property within a week of it going on the market.Great communication,always kept us informed.Very professional service.
Seller
3rd Mar 2018 (6 years ago)
M Good
We have used Thomas Morris as letting agents for the past 5 years and found them to be most helpful and efficient and above all highly professional. So when it came time to sell our house in St Ives we decided to also use them as our selling agent. Again we have not been disappointed in their professionalism and effective approach.
Seller
1st Mar 2018 (6 years ago)
W hyde
Very happy with the service I received from all the guys at the st.ives and Huntingdon branch. Was always just a phone call away when there was a problem
1st Mar 2018 (6 years ago)
S (Samsformers)
I sold my flat through Thomas Morris and also bought my new house as well. The sale went through ever so quickly and the process of valuation, having the listing added and arranging viewings was very easy. Everyone there was very helpful and made the whole process as stress free as possible. I would highly recommend Thomas Morris!
Seller
27th Feb 2018 (6 years ago)
R Carrington
I have had Thomas Morris as a letting agent for a little over 18 months and I would not recommend anyone rent a property managed by Thomas Morris. I was left with intermittent heating for 2 months with absolutely no heating for about 2 weeks. During this time the temperature in the bedroom dropped to 9 Celsius. I was not offered any compensation or any way to alleviate the problem (i.e. electric heater). Thomas Morris have also lost the management keys which meant I had to take time off work to let a contractor into the property. The property inspections are much more intrusive than any other letting agent I have dealt with. Upon moving out of the property I attended a pre-vacating meeting with their property inspector (which I had to take time off work to attend) which was meant to raise any issues that may need attention to allow for an easier final inspection. Several issues were then highlighted on the final inspection that were not mentioned at the pre-vacating meeting. I am glad to be out of the property and not have to deal with Thomas Morris again.
Tenant
12th Feb 2018 (7 years ago)
P Harrison
Very attentive, friendly and patient. Not only Katy but all responded quickly and efficiently to emails and calls. Also followed up our purchase in a non pushy manner. Would recommend highly if looking for property n St Ives.
Buyer
24th Nov 2017 (7 years ago)
J Bontreaux
Professional yet friendly. Provides a high level of personalised service. They must surely be the best estate agents in the area. I would not hesitate to recommend them to any potential vendor or purchaser.
23rd Nov 2017 (7 years ago)
R Lloyd
Friendly and efficient!
1st Nov 2017 (7 years ago)
J Shepherd
My experience of estate agents hasn't always been great with them tending to over promise and under deliver. The typical approach of assuring you that they will sell the house at an agreed price but then a few weeks later suggesting that you then drop the price to achieve a sale seems all too familiar.
This was certainly not the case with Thomas Morris, St Ives. They were very much more straight talking, giving a realistic view of the current market and then delivering the service they promised. The staff appeared young and yet clearly knew their business well. TM also made you feel that they genuinely had your best interests at heart and were not just interested in getting their commission.
If you are thinking of putting your property on the market, I would certainly recommend them. Thank you TM.
Seller
9th Dec 2016 (8 years ago)
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