B Rodrigues
I had an extremely disappointing experience with Thompsons Estate Agency on Harlington High Street. After arranging finance through their affiliated company, they not only abandoned me but also sold the property to someone else who made a higher offer. Shockingly, the finance company charged me for their services while secretly advising the agency to reject my offer. All this happened despite my mortgage being approved within four days under the same terms.
The situation reached a breaking point when I caught Mark, the agent, showing the property for sale to other clients. He had been pretending not to be in contact with the landlord and misleading me about the property’s status. Their actions showed a complete lack of honesty and professionalism.
I feel deceived by Thompsons Estate Agency and their finance company. Based on my experience, I wouldn’t trust them with anything.... Read more
Buyer
23rd Dec 2024 (7 weeks ago)
R gurung
Poor customer service and very hard to get hold of the agent who is dealing with the case.... Read more
6th Dec 2024 (10 weeks ago)
A Stevens
Staff are very pleasant and efficient. Always helpful and in touch with local needs.... Read more
S Sethi
Rubbish agents!!! Very rude as if they have been trained to be rude... Read more
3rd Oct 2023 (1 year ago)
A George
Worst agent I ever met. Went for a viewing at scheduled time. Agent didn't even tell me that it was open viewing and I had to wait in long line for half an hour.
Then he acts all rude, insensitive, and pathetic. Never tells you complete details and I believe is a racist. If you rent from this agency, think what they are going to do whole year... Read more
1st Jul 2023 (1 year ago)
U Tarwala
Good ????... Read more
8th Jun 2023 (1 year ago)
? ??????
The agent didn't wait for 5 minutes to show us the property. He just drove off ???? ????. Called 100 times and no1 picked up the phone ????????????????????... Read more
4th Mar 2023 (1 year ago)
G Boris
Horrible... Read more
23rd Nov 2022 (2 years ago)
C BEJAN
I had a viewing for a house and they didn't show up. If property is not available anymore they don't even bother to inform you. Not trustful.... Read more
4th Apr 2022 (2 years ago)
R (Raazelb)
Abismal unethical unprofessional... Read more
10th Oct 2021 (3 years ago)
B brown
Chose them to manage my property in Harlington. They were utterly incompetent. Terrible communication. never get back to you. they put in dodgy tenants who didn't pay rent.... and were impotent at doing anything to solve the situation..... Do not recommend.... Read more
Landlord
2nd May 2021 (3 years ago)
C Phipps
Sold our house beginning of 2021..inundated with viewers and offers..buyer pulled out at last minute..Mark found new buyer within 2days..Excellent local contacts and knowlegde..Top man!
Kieron & Carissa... Read more
Seller
4th Apr 2021 (3 years ago)
C Edwards
Sold our property at the end of 2020. Mark was very professional and provided an excellent service. Very responsive and kept us informed throughout. Highly recommend.... Read more
Seller
3rd Feb 2021 (4 years ago)
D Borg
Average estate agents... Read more
17th Nov 2020 (4 years ago)
A Singh
Take ages to take action... Read more
1st Sep 2020 (4 years ago)
D Pérez
I called them because I wanted to sell my house, they took my details, I was told someone would be in touch the day after... That was 10 days ago...... Read more
Seller
11th Aug 2020 (4 years ago)
N Raja
I recently purchased a property with the help
of Thompsons. Mark and the team were absolutely fantastic . The communication was excellent and they supported us throughout the sale. I don’t think things would have gone so smoothly if it hadn’t been for the exceptional management team. I highly recommend Thompson’s if you are thinking of buying a property!... Read more
Buyer
9th Aug 2020 (4 years ago)
Mandy
I've been with Thompson from last 6 years and I never had any problem. Professional staff and always provide excellent quality service. Highly recommended.... Read more
7th Aug 2020 (4 years ago)
P Gabriel
My experience with Thompsons was outstanding, I manage to buy a house from them this year and the service was remarkable. Mark Russell was the person I dealt with and he helped me along the process giving me informations and making this a lot easier for me since it was my first time buying a property. I will rate them 5 stars and use this as a change to thank them and especially Mark for all the hard work he put on.... Read more
Buyer
15th Apr 2020 (4 years ago)
B PAUL
Good service provided... Read more
6th Jan 2020 (5 years ago)
Q Babylonian
Thompsons was fantastic the moment we got to their office. We were listened to as potential tenants and the professionalism followed through at the viewing. I would sincerely recommend Thompson and will seek their services again in the future.... Read more
Tenant
13th Nov 2019 (5 years ago)
V Dorobantu
Time wasters , i have visit their office and give them all the paper work and documentation required.
Than i was waiting for them to give me an answer 3 weeks and call them 3 times a week when answering always saying that the person I was looking for it’s not in the office and they will call me back .. never did .
Avoid this people at all cost .... Read more
15th Oct 2019 (5 years ago)
B arshad
I went to their office other day and they are really helpful. I would recommend them to others.... Read more
13th Aug 2019 (5 years ago)
K upwork
Not recommended and not helpful at all... Read more
7th Jun 2019 (5 years ago)
S S.
I definitely recommend this agency! I had a great experience with them and found my dream flat rapidly. Staff is friendly, reliable and always helpful.... Read more
Tenant
31st May 2019 (5 years ago)
Timbtrade
Bad service and lazy staff.... Read more
13th Nov 2018 (6 years ago)
S ALI
It is se... Read more
12th Sep 2017 (7 years ago)
M BALAN
Located on the main road,parking on the lay bay in front of the shop.... Read more
18th Mar 2017 (7 years ago)