K Routledge
From the first contact with Trading Places I felt they were very friendly and welcoming. I mainly dealt with Chloe and then Helen who were both very supportive and happy to keep me up to date with everything regarding the house purchase. Even when my first sale fell through. Helen was there to provide advice and do everything she could to keep my purchase progressing. As a result I was able to re sell my house and complete on my original purchase. Thank you for everything!
I would recommend you to anyone looking for a new home... Read more
Seller
1st Feb 2025 (11 days ago)
D Robinson
Recently purchased a property that Trading Places were marketing. Found the staff to be really friendly and helpful. We were kept informed about the property on a regular basis. Very approachable and any issues that we had were dealt with without any problems. I would recommend their services if considering buying or selling a property.... Read more
Buyer
10th Nov 2024 (13 weeks ago)
J Venes
Trading places were the agency dealing with the property I rent for over 3 years and they were absolutely great during our time with them. Always very responsive to emails and phone calls. I can only highly recommend and say thank you to all team .... Read more
Tenant
1st Nov 2024 (15 weeks ago)
J Kidf
Thank you to all the team at Trading Places very efficient and professional throughout. No issues and highly recommend them... Read more
31st Oct 2024 (15 weeks ago)
A townsley
After my experience with Trading Places when buying and selling property with them I'd definitely recommend them to anyone. All staff were friendly ,courteous and super efficient. Special thanks to Anna and Judith. Wouldn't hesitate to use them again.... Read more
Seller
1st Oct 2024 (19 weeks ago)
C Durrant
Excellent service, lovely people that know there stuff. Certainly Recommend and will use again.... Read more
29th Sep 2024 (19 weeks ago)
C Escott
A great experience with Trading Places - Selling a house on my behalf, the marketing material was excellent and the house on the market extremely quickly. Trading Places managed the viewings and very quickly secured an offer. During the sales process they communicated with both parties (and their solicitors) to speed up and keep the sale on track.
Trading Places also manage a rental property on my behalf, again the great communication being a strong point and in my opinion a differentiator from other estate agents.
They have offered good advice and listened to me throughout creating a very good business relationship - Highly recommended.... Read more
Seller
24th Sep 2024 (20 weeks ago)
A Holden
Highly recommended. Lauren and her team go above and beyond to offer an excellent professional reliable service nothing is too much trouble. Thanks again for all your help.... Read more
12th Aug 2024 (5 mo. ago)
K Baggs
In the three years I rented through them I suffered damp and mould in the property for 2 of the years. Things didn't get fixed. I suggested right at the start that the water was coming from the flat above. A year later they told me the water was coming from the flat above.
Since I moved out I emailed to ask for the electric and gas readings and the email was ignored.
Oh and by the way, the whole time I rented the flat it had an F rating on EPC so it was being illegally rented out anyway.
I've only touched the tip of the iceberg. You might say it's not them it's the landlord. Well they choose who they work with is my reply.
I'm sure many people have had good interactions with them but it's when things go wrong that we should judge how they react.... Read more
Tenant
25th Jul 2024 (6 mo. ago)
D Ademola
I’ll recommend Trading Places to anyone looking out to rent or buy. My process renting was easier than I ever imagined. In few days, I got a place that’s 100% my taste. Clean and well maintained property.
Big Thanks to Karen for efforts during the viewings & documentation process.
Referencing was swift and easy via the Platform used.
Viewing and moving in was less than 2 weeks.
Shout out to Lauren for taking out time despite tight schedule for Day 1 briefing.
No doubt my wife & I will have a sweet tenure in the apartment.
Thanks to Trading Places.... Read more
Tenant
13th Mar 2024 (10 mo. ago)
C doherty

We recently sold our home through Trading Places and I can’t recommend them enough. As one of the smaller state agents based in Whitley Bay they perhaps weren’t an obvious choice but this is one of their strengths as they are able to offer a more personalised service.
After they had sold a different property on our street I contacted them and after meeting Lauren and Anna in person I knew they were the agent for us. They offered frank advice which we appreciated and agreed a plan for the sales approach. As a busy family one thing that we valued is that they like to do the viewings for you. For us this was over two days which meant that we weren’t having to have the house viewing ready for viewings over multiple days which as a godsend!
The post sale service was also excellent with ourselves and our buyers kept up to date throughout the process. It was a bit of a journey for us but we were supported, advised and reassured throughout.
Honestly can’t recommend Trading Places highly enough!... Read more
Seller
23rd Feb 2024 (11 mo. ago)
L Maguire-Baker
Fantastic staff, great company. Tracy and Lauren had their hands full with us, our buyer, our seller and the pandemic but they supported us at every step. Still recommend TP to this day.... Read more
22nd Feb 2024 (11 mo. ago)
L Watts
Used trading places at Whitley bay for around 12 months now for my buy to let’s properties in Newcastle , there amazing!!! Especially Anna , she goes above and beyond to help out. Fully recommend... Read more
Landlord
25th Jan 2024 (1 year ago)
K Wilson
Excellent and supportive service in presenting and positioning our home to the right buyers, in a challenging market... Read more
Seller
14th Dec 2023 (1 year ago)
H Salkeld
Can’t thank all the staff at Trading Places enough for finding a tenant for my rental property. Outstanding communication from start to finish and particularly impressed with the systems used for vetting potential candidates. Wouldn’t hesitate to recommend.... Read more
Landlord
16th May 2023 (1 year ago)
R Kummitha
I have been dealing with this agency for the last 3 years. I believe it is run/led by all women team. They are all efficient... and had no issues so far. I would highly recommend them.... Read more
30th Sep 2022 (2 years ago)
S fitzpatrick
Will be leaving another 1 star review as they don't seem to want to do the repairs when they're classed as an emergency. Rang up to say the hot tap wasn't working on bath just to be told I have to do it online which is a right mess on. Never got around to it as I was busy with my 2 year old daughter who was ill and ended up in the hospital for 3 days on oxygen with lung infection, finally got home and had to use a bowl to fill the bath with some water just to get washed which I think is disgusting after they were told over the phone we had no hot tap to get washed. So I've reported it on Thursday and it's now Sunday and still no hot tap for us to get washed.
MY OTHER REVIEW HAS BE TAKEN DOWN BUT BASICALLY THEY LEFT ME WITH A LEAKING BOILER FOR A YEAR AND HALF WHICH DAMAGED MY BELONGINGS AND TOLD ME IT WASNT GETTING FIXED BECAUSE I COULDNT DO THE DAY THEY BOOKED WITHOUT EVEN ASKING ME IF I WAS AVAILABLE... Read more
Tenant
10th Apr 2022 (2 years ago)
J Wade
Absolute professionalism from start to finish. Calls returned promptly, updates provided throughout, nothing was too much trouble. Lauren, Chloe and Judith listened to what we wanted, marketed the property swiftly, booked in back to back viewings and sold our home within 24 hours. Helped with contacts for removals, glaziers, builders, you name it, they helped. Even gave tips on how to cook our Xmas turkey in the Aga! Cannot recommend enough - the team are simply amazing!... Read more
Seller
29th Dec 2021 (3 years ago)
T Feeney
Well run, professional staff!... Read more
30th Sep 2021 (3 years ago)
A Burkhardt
Rip off... Read more
4th Sep 2021 (3 years ago)
M Halls
Trading Places managed our property rental in West Monkseaton for some years until we sold it. They were a complete breath of fresh air compared to previous management companies we had used. Would highly recommend.... Read more
Landlord
29th Aug 2021 (3 years ago)
J Everden
An excellent service provided throughout the sale of my property. Lauren and the team at Trading Places were professional throughout and secured a quick sale and were in constant communication throughout. Lauren was extremely responsive and she ensured a smooth transaction for all involved. Would recommend as the estate agent to use if you are thinking of selling your property.... Read more
Seller
1st Jul 2021 (3 years ago)
M moy
Very good staff always helpful... Read more
26th Jun 2021 (3 years ago)
A Hewitt
A great experience with Trading Places Whitley Bay.
Tracey dealt with my Purchase and was in constant contact with myself & the Vendor. We had a couple of hurdles to clear but we got there in a short space of time!
Tracey did a fantastic job and provided a brilliant service.
I would have no hesitation in recommending Tracey & Trading Places.... Read more
Buyer
1st Apr 2021 (3 years ago)
R Swiers
Really great service from all the team at Trading Places from start to finish. They helped me with my property search and unlike some other agents were never pushy. Once I found the right place they kept me up to date throughout the whole process. The staff were always friendly and responsive and I would certainly recommend them.... Read more
30th Mar 2021 (3 years ago)
E Wendt
Fantastic estate agent would highly recommend! Kept us updated throughout our whole process. All the team were lovely and really helpful. Lovely little moving in gift which put a smile on our faces. Thank you... Read more
26th Feb 2021 (3 years ago)
Tracey at Trading Places was recommended to me and she and her team did a great job for us at a sensitive time for us. Really felt we had goodness advice from how to present the property to valuation and choosing the right offer. A really straight forward smooth experience in challenging times.... Read more
Seller
16th Feb 2021 (3 years ago)
K Robson
Great experience selling our late fathers house. Kept up to date throughout process. Great conduit between us and buyer. Attended to most viewings throughout pandemic. Job well done thankyou... Read more
Seller
16th Feb 2021 (3 years ago)
T wharton
Could not ask for a better service.
I have been with Trading Places for 5 Years now & nothing is ever a problem. The team found me my perfect home & always quickly clear up any little minor issues with the property.
Lauren is just amazing at what she does & im very grateful for all of her professional help.... Read more
Tenant
10th Dec 2020 (4 years ago)
L Gill
Being in the property business I deal with a lot of estate agents and without a doubt I would say Trading Places in Whitley Bay have been one of the best estate agents I have dealt with. Tracey who handled my purchase, from start to finish was kind , helpful and very professional. Her knowledge of the real estate business was exceptional. I would definitely recommend Trading Places to anyone.... Read more
Buyer
3rd Dec 2020 (4 years ago)
C tallett
I can honestly say that every dealing I have had with Lauren and her team has been a joy. No request, query or job is too small and is done super fast, super smiley and super well. My tenancy has been smooth and effortless since the start and I would wholeheartedly recommend renting, buying or selling with the jewel in the Whitley Bay property agent crown.... Read more
Tenant
7th Nov 2020 (4 years ago)
M Hall
I don't know where to start with this company. We have so many thanks to give them.
This wonderful company and team helped me and my family find our dream house and nothing is to much trouble.
They are on the other end of the phone with anything we need.
The owners of the house work closely with trading places in making sure everything is done to a high safe standard in regards to our home.
We plan on staying here and our forever home but if we did plan on moving on trading places would be our first port of call for any property!... Read more
Tenant
3rd Nov 2020 (4 years ago)
N Brown
First class real personal service - and good old fashioned estate agency! The whole team are lovely to deal with, I would highly recommend !... Read more
3rd Nov 2020 (4 years ago)
K Robson
Trading places were a delight to work with from start to finish. The sale of my house was quick and efficient and the staff were very thorough and professional throughout. I have since recommended them to family members and friends who have all had an excellent experience.... Read more
Seller
28th Oct 2020 (4 years ago)
J Blenkiron
Wonderful service from the team...very professional and friendly. Felt well looked after throughout the renting process.... Read more
Tenant
27th Oct 2020 (4 years ago)
P Sweeney
Got serious attatude problems... Read more
6th Apr 2020 (4 years ago)
O Cars
One of the best letting agencies in the area. Always reliable and do exactly what they say they're going to do. We highly recommend Trading Places.... Read more
Landlord
3rd Feb 2020 (5 years ago)
J Cocker
The worst letting agency I have dealt with and has extremely unprofessional staff. I had a fixed term tendency which stated my end date and they tried to tell me I had to give notice to leave even though this was not in my contract. The branch manager “Elaine Watson” was extremely rude to me when discussing this issue. Stay away.... Read more
Tenant
20th Aug 2019 (5 years ago)
We were due to have a second viewing on a house after getting some advice from the agent on a suitable builder to help fix up the property. In the meantime the house was sold without any indication of bids or opportunity to bid ourselves! The house is now back on the market after being renovated with Trading places which screams an inside job, please beware of the agent, very untrustworthy and dishonest!... Read more
Buyer
28th Jan 2019 (6 years ago)
J Charlton
An excellent service from start to finish.
Have used Trading Places now for two property purchases and 3 rentals. Have found them helpful, friendly, efficient and professional at every interaction.
Chose them because of the warm welcome we received on the first visit and the genuine interest they had in matching our needs - stood out from many agents in the area because of this.
They have gone out of their way to keep us informed and are always proactive in chasing other parties to the transaction to keep things moving in a timely manner.
Have recommended them to friends and would not use any other local agent.... Read more
6th Aug 2018 (6 years ago)
I have recently sold my house through Trading Places and would recommend them to anyone needing a professional, friendly estate agent. Very pleased, thank you to all involved.... Read more
Seller
2nd Aug 2018 (6 years ago)
H Hay
With no notice, the house we had a full offer accepted on and an undertaking the vendor was 'prepared to wait' was handed to another purchaser and told us by VOICEMAIL. This just over TWO weeks since we had offer accepted and were now (today) in a position to move as we have an offer. From the first we had an odd feeling that there was someone else they wanted to have the house although hard to evidence - very offhand salesperson on second visit. NO interest at all. No explanation as yet but I need one. I was even in the process of arranging a survey. How rude and how dishonest. We will not use this business again. We weren't difficult or rude or demanding AT ALL. But they had, I suspect, a family they knew and wanted to sell to. As we are looking for two homes I would say 'Big mistake. HUGE'. I would like an apology and explanation.... Read more
Buyer
31st May 2018 (6 years ago)