It was a pleasure to work with the ML Estates team. They are friendly, professional and add a personal touch to their work. I can highly recommended them for buying, letting or selling a property.
Arrived thirty minutes late to the viewing, incorrectly listed the property specifications, and then didn't communicate what so ever post-viewing. We were told a call would be made 24hrs later, never arrived.
Think twice before using their services.
I am very happy with the services Signature provided throughout the process of selling our family home. Particularly helpful was that it was possible to have so many services provided in one place by very friendly and professional staff. Moving house can be very stressful but I felt looked after by all at Signature.
Just been sat in traffic in Whitley Bay 28/09/16 17:45 with a signature company car behind me, the person driving was more interested in texting and only occasionally looking at the road. This is not a very good advert for the company and the person driving obviously isn't very intelligent texting while driving with the companies name emblazoned on the front of the vehicle.
We recently bought a house through Embleys. I seriously cannot rate them high enough; we visited pretty much every large house they had at the time and the agents were always knowledgeable, friendly and approachable when they shoes you around the houses. We later bought one of the houses and could not be happier with the service received. We were called twice per week, checking whether we had any questions and updating us on progress- this really had a massive impact on reducing the stress associated with house buying. I wish we'd put our house on with them. Honestly the best agents around!
I was really impressed with Embley's initially lovely staff and really professional attiude. However, I didn't feel they did a great job in trying to sell my property it seems they just sent anyone and everyone to view the house, without any focus marketing. Ended up leaving them after 6+ months and then sold with a competitor within 6 weeks.
I was a buyer using their services so perhaps I would not have expected the service I received given I was not paying them. Quite the opposite! There were several occasions I needed to ring Cooke and Co about the purchase, I was answered promptly and efficiently. If they had to check on something they always rang me back very quickly. I can thoroughly recommend Cooke and Co.
We tried to sell our property via Cooke and Co and were hugely disappointed with them. I believe they misled us and I also believe they’re just not very good. I would suggest anyone looks elsewhere.