R Baker
Our interaction with Tyler’s has been positive, professional and helpful throughout. The team helped to resolve any issues and progress the purchase as quickly as possible which we really appreciated. We especially want to thank Milly for always going above and beyond to help progress our purchase and her colleague Christine too who gave support. Thanks again!... Read more
Buyer
21st Dec 2024 (7 weeks ago)
K Newman

Extremely disappointed by the service Tyler’s have provided over the last year.
At first, it was a quick and easy process to move into the rental property. However, very quickly realised they do not have the tenants best interests at heart.
We have had several issues within the property, firstly, there are 2 beautiful large windows that have electric blinds, these have not worked since March, myself and my partner have chased numerous times for these to be fixed or to even be provided with an update, however have not been informed when these will be fixed by the lettings team, and more times then not, been completely ignored for months at a time when requesting updates. As these blinds cannot be opened, there was/is black mold growing, we have however managed to clean what we could, although it is not possible to reach the top unless provided with access equipment, this too has been flagged to Charley McMillan, to which, has still not been fixed (this was reported in May).
The next issue is a row of high rise light fixtures, this issue was reported a month ago, again no update of when anyone will even take a look at getting these fixed. This is particularly frustrating as these lights are in front of the blinds so therefore have no light in this area of the property, we should not have to use a torch to put our shoes on..
In the mean time, we have been advised our monthly rental income has been risen however the issues that are ongoing are not being replied to.
To conclude, I recommend you rent elsewhere as your requests will not be met.
I am not one to make a complaint but feel it is necessary as we have been extremely patient with the employees a Tyler’s Lettings.... Read more
Tenant
2nd Oct 2024 (18 weeks ago)
Very friendly, honest and easy to deal with.... Read more
Seller
14th Jun 2023 (1 year ago)
P Hughes
Very professional company... Read more
27th Aug 2022 (2 years ago)
J Armour
These guys did a fabulous job with the sale of our flat. Alistair Brown was an utter professional from start to finish - dedicated, efficient, helpful, and amazingly hard-working. I'd recommend Tyler's to anyone - they're the best estate agent I've ever dealt with.... Read more
29th Jul 2022 (2 years ago)
K Bailey
A very professional service over a slow selling period. I had several issues with buyers pulling out early but we managed to get a sale through in the end. The staff were always friendly and helpful and there was always somebody to answer the phone, which is so valuable in todays answer phone world... Read more
21st Jul 2022 (2 years ago)
L Watson
Very honest and efficient company, well worth using if you want the job done properly.... Read more
20th Jul 2022 (2 years ago)
R Clarke
What a fantastic team. I highly recommend Tyler’s. Alistair has gone over and beyond every step of the way. So professional, efficient, friendly and knowledgeable. Thank you for all the support! Top class!... Read more
7th Apr 2022 (2 years ago)
S Pennycook
The service and care I received from Tyler's whilst selling my house was exceptional. I was kept updated throughout, treated with respect, and provided with a truly excellent service. Although the process of selling a house is stressful, Alistair, Milly and Christine were so knowledgeable and efficient, they made the whole process run smoothly from start to finish.
The team at Tyler's offer a professional yet personal service, and their authentic approach was evident in how well the sale was managed.... Read more
Seller
17th Mar 2022 (2 years ago)
L Hoskins
Milly at Tyler’s was one of the nicest people I’ve ever met. She was super friendly and super efficient. I felt she was on my side throughout the process and she made things as simple as they possibly could be.... Read more
14th Jan 2022 (3 years ago)
J Gilbert
Have rented out a house for 3 years through the Newmarket team and they have been excellent. We have now sold two properties with them and again feel they were professional and committed especially with their sales progression. Would highly recommend... Read more
Seller
22nd Dec 2021 (3 years ago)
J Freeman
Great service from Alistair and Millie at Tylers. What should have been a very straight forward chain free sale met with an unexpected problem. Alistair was great in following up on potential solutions and Millie was always ready with updates and incredibly cheerful. Would fully recommend this local business... Read more
Seller
12th Oct 2021 (3 years ago)
C Dwyer
Great service from Alistair and Milly. They made a very stressful time for my Mother in law and my wife a lot easier than it could have been. Would highly recommend Tylers of Newmarket... Read more
18th Jun 2021 (3 years ago)
R Mcg
We had a very pleasant experience working with the Tylers team when selling our cottage near Newmarket. The team of Alistair, Millie and Christine managed to quickly generate interest in the cottage, organised viewings in the tricky context of the pandemic and got the cottage under offer within a few months. The team then went into another gear in progressing the sale with frequent checks on purchasers situation, wrt surveys, mortgage offers etc. and kept everyone informed of status. All together, a surprisingly painless process for this sale due to the efforts of the Tylers team and we would have no hesitation in recommending them if you are selling in the Newmarket and surrounding areas.... Read more
Seller
29th Mar 2021 (3 years ago)
J Bright
Great service from Tylers! Always expert advice from the team. Recommended.... Read more
17th Jan 2021 (4 years ago)
A Garside
I have recently sold my house through Tylers, this was the first property I have ever sold. All the team at Tylers made the process so easy and kept me updated with stats and details. When you call or pop into the office the team are always happy to help you, where they can, and they are all very professional.
I was really happy with all the marketing material and the photos, these were clear and gave a good representation of our property. I was also offered a 3D viewing video, which was amazing and much clearer and easier for the viewer to use compared to a normal video viewing.
I would 100% recommend them... Read more
Seller
9th Dec 2020 (4 years ago)
J Gardiner
Alistair and Christine were really on the ball. Quick responses. Would recommend. Your services will be used in the future. Thank you... Read more
7th Dec 2020 (4 years ago)
A Heathcote
Very helpful response from Nick to my enquiry.... Read more
3rd Aug 2020 (4 years ago)
G hodgkiss
Tylers handled the sale of my mother's flat in a professional and efficient manner. In particular, the agent in charge, Alistair, was extremely proficient in keeping me up to date with the viewings and the eventual sale process.... Read more
Seller
7th Apr 2020 (4 years ago)
L Cafferkey
Fantastic service! Tylers were great to deal with as a company and Alistair was very personable and professional throughout.... Read more
27th Feb 2020 (4 years ago)
A Kirk
Very professional, helpful and friendly
Would recommend and use Tyler's again... Read more
25th Feb 2020 (4 years ago)
M Langran
Alastair was very helpful and kept us informed. tylers were a pleasure to deal with and took care of all our needs.
michael/ esme... Read more
25th Feb 2020 (4 years ago)
R Davies
We dealt with Milly for our new rental in Newmarket. She was wonderfully polite, and really went above and beyond - showing us any property we had an interest in, always being on time and up to date with properties, she also endeavoured to keep us in the loop at all times regarding conversations with the landlady - really good at 'keeping us warm'!
Always professional, always happy to see us, and really welcoming - really made moving house a lot easier :)
I really recommend Tylers, the experience we've had with them thus far has been great - explaining all the paperwork that we went through, showing knowledge and care.... Read more
Tenant
16th Jan 2020 (5 years ago)
A Howe
My experience of selling a house has shown that Estate Agents are not all the same. Tylers were my agents for what turned out to be a nightmare chain - and ended up being the point of contact for others in the chain trying to gain information. The whole team at Tylers Newmarket pushed and cajoled to get the deal over the line, liaising with solicitors up and down the chain and passing on the information to the correct place. I am so pleased that I had this Agent representing me - otherwise we may well not have moved yet......!... Read more
Seller
5th Jan 2020 (5 years ago)
O Hiner
Tylers represented the sellers of the property we bought at the end of 2019. Unfortunately we were in a chain which meant the process took a while to complete. However, throughout the entire process Tylers kept us up to speed on the situation. Their updates and positivity really helped us through what was a stressful time. Indeed they were much more helpful than our own agents. Everyone we came across in the office was friendly and helpful. Certainly, if we were to ever consider moving again then we would use Tylers. A special thank you to Alistair who continued to go above and beyond from our point of view. He was truly super and helped keep us sane throughout the process! Thank you.... Read more
Buyer
3rd Jan 2020 (5 years ago)
T Furnival
Of the three estate agents we dealt with during our sale and purchase, Tylers were by far the most: (i) effective; (ii) personable; (iii) friendly; and (iv) on the ball. I would highly recommend them, Alastair especially.... Read more
Seller
20th Dec 2019 (5 years ago)
L SHEPHERD
Totally outstanding !!
what could peter my brother ask for as a first time buyer .
Thank you with all our hearts at a difficult time for us .
happy christmas... Read more
Buyer
19th Dec 2019 (5 years ago)
S Pam
Have used Tyler's several times in the past for both purchase and sales, and have always found the whole team to be most helpful and proactive, with Alistair prepared to go that extra mile to ensure timescales are met and matters run as smoothly as possible.... Read more
12th Dec 2019 (5 years ago)
A Millard

Alistair Brown has been the consumate professional throughout the sales process which spanned 7 months as our first buyer pulled out just prior to exchange of contracts. Tylers generated a high level of viewings from proceedable potential buyers and provided prompt feedback after each one. Both sales were agreed within a month of marketing and Alistair was instrumental in negotiating the highest values in what was a changing market. He went the extra mile on many occasions including talking to the vendor's agents to establish positions and enable our initial purchase, taking time out of his family holiday to liaise with all parties when our initial buyer pulled out, providing effective 'counselling' and helping us see the big picture to decide what was important to us so we remained focused and above & beyond due diligence work completely up & down the chain with individuals, agents & solicitors to help ensure that everything went through within timescales. Despite the inevitable stress and frustrations you would expect to experience when moving house, Alistair remained calm & reassuring acting both professionally & positively. Sue & I are both very grateful to him for getting us through the process with good cheer and have no hesitation in highly recommending Alistair Brown to anyone looking to sell their property in the Cambridge/Newmarket area.... Read more
Seller
11th Dec 2019 (5 years ago)
B Curry
Alistair at Tylers Newmarket was a true star and kept us fully up to date throughout the whole sale process. From the moment he viewed our house to when we completed he was there. He was very honest with us and listened to our requests. He had no problem helping us, when we suggested meeting with our buyers to show them our village. Definitely recommend.... Read more
Seller
11th Dec 2019 (5 years ago)
S Mitchell
The Newmarket Team could not have done enough for us when buying from them. Nothing was to much and we were constantly kept in the loop, fantastic service.... Read more
Buyer
10th Dec 2019 (5 years ago)
M Milner
Thanks for your help with the sale of the bungalow and for keeping us updated throughout.... Read more
Seller
10th Dec 2019 (5 years ago)
A Stewart
Really happy with the service received. Communication was frequent, friendly and helpful. They did everything that they could to help us, often going out of their way to make our lives easier when dealing with all the involved parties. I’d certainly recommend them.... Read more
10th Dec 2019 (5 years ago)
T Shanks
No one replys... Read more
28th Oct 2019 (5 years ago)
C Few
I have to say this place is good as I work here ????... Read more
14th Jun 2019 (5 years ago)
A Vilmont
(Translated by Google) Great professionals always waiting to help .... A good team.
(Original)
Grandes profesionales siempre pendientes de ayudar.... Un buen equipo.... Read more
18th Apr 2019 (5 years ago)
K Acoustic
Very welcoming as a new employee from within the industry. Would highly recommend... Read more
14th Mar 2019 (5 years ago)