Quick, Efficient, Professional - We went from viewing the property, meeting the Landlord the next day to picking up keys two weeks later.
No mess No fuss. Abi was Fab! Even down to finding out the type of tree in the Garden! Thanks!
Company did not send me a booking confirmation to see a house, then when we didn't turn up (because we didn't know where we were going) they called me, and quite rudely told me it was my fault and were adamant they sent me a booking confirmation. Unwilling to take responsibility for themselves. I would urge anyone selling there house or looking to buy, to stay away from these time wasters.
Had a great experience with Richard at Cheffins. We placed an offer on a home and completed just 6 weeks later. He was responsive and helpful and, despite the fact that the seller was his client, I felt that he also advocated for us as a buyer. Great experience.
Adam and Sarah Croxford
Not great service at all. Do not call back
When asked if vendor would consider lower offer Just said no without checking. One week later property on with another vendor at discussed price. Another property offer made (sensible offer £5k under). Consistently chased for update. 5 months later that property was still on the market.
My partner and I had a great experience with Whatley Lane.
Chloe was very helpful, attentive and friendly. The whole process was very smooth and quick. She answered every question we had.
Would highly recommend Whatley Lane, Newmarket, and top marks for Customer Service. Many thanks again.
We have used Whatley Lanes Rental Management service for 3 years now to manage our rented property - we are delighted with the service. We live 2 hours away and have never needed to visit - Chloe and her rental team run a tight ship - they are proactive in dealing with any issues and avoid it becoming a problem for us or the tenant, they always keep us updated.They have found us excellent tenants and the changeovers have been seamless, so no lost rent. If any refurbishment work is required on our property Chloe arranges quotes which are extremely competitive and she always send pics of the job once completed. Its important for us that our tenants remain happy and Chloe seems to communicate well and regularly keeps in touch with them.
Great experience Tria and Sue kept us informed all the way through the process, sold the property in days and kept us informed throughout the process would highly recommend Shires
Rubish... they are complete rubish... avoid them... I viewed a few places with them they were late to a two viewing and thier letting agents treated me as if I couldnt understand plain english.... I will not be doing business with them ever again....
Really impressed, we own a business and phoned their Bolton office to discuss buying another, turned out it had sold. They were really helpful and responsive in helping us narrow down others to look at.
Unfortunately not really the right time for us but i have already recommended this firm to a friend who is looking too, hopefully be back soon.
Special thanks to Georgina
Well done Karen. Great service and we sold our cafe despite Covid 19.