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  1. Home
  2. VA Property Consultants - Luton
VA Property Consultants - Luton Logo

VA Property Consultants - Luton

Opens tomorrow at 9:30am
93-95 Castle Street, Luton, LU1 3AJ
VA was born out of love and passion for people and property by Company Director Venessa Afonja. We appreciate that property transactions can be at times stressful and emotional which is why we deal with every client on a one to one basis. Today, VA is a team of professional property people who do things differently by placing importance on the “every” day things that seem small but matter a great deal.

Opening hours

  • Monday 9:30am - 6:00pm
  • Tuesday 9:30am - 6:00pm
  • Wednesday 9:30am - 6:00pm
  • Thursday 9:30am - 7:00pm
  • Friday 9:30am - 6:00pm
  • Saturday 10:00am - 4:00pm
  • Sunday Closed

View all details

Accreditations

  • tpos
  • tsi

VA Property Consultants - Luton Reviews (166)

Have you used this agent?
  1. 80% 5/5 Stars
    80%
  2. 3% 4/5 Stars
    3%
  3. 1% 3/5 Stars
    1%
  4. 2% 2/5 Stars
    2%
  5. 14% 1/5 Stars
    14%
All (166)
Seller (10)
Buyer (2)
Landlord (45)
Tenant (29)
General (80)

J Szabala

5/5 Stars
18 years with VA now. We have Advisory Center helping with incompetence and ill will of other agencies, so plenty of experience in Beds and Herts. VA, Vanessa and Emma are the best by a mile. We had issues big and small but was always able to talk it out and sort it. No discrimination, racism or xenophobia, great people of principles. Thank You for helping us for all those years, from student accommodation times to our separate flat in the heart of Luton. All the best.... Read more
4th Oct 2024 (16 weeks ago)

G Early

5/5 Stars
having tried several Agents over the years we have settled with VA & can't recommend their service enough , you get to speak to real people who respond to your requests promptly & they are very proactive in dealing issues as they arise. A very professional organisation providing a great standard of service with expert knowledge , in short everything a landlord wants !... Read more
Landlord
30th Sep 2024 (16 weeks ago)

J Ware

5/5 Stars
Despite an extremely challenging sale and immense pressure from the chain, Gavin and the team were amazing through despite having to deal with about 1001 calls a day relating to my case. I'm sure they are glad to see the back of me ????... Read more
Seller
30th Aug 2024 (21 weeks ago)

Anonymous Homeseller

5/5 Stars
Gavin was my estate agent, and I had previously bought a property through him. He was the first person I thought of to sell my house. Excellent communication, and very supportive during the tough times! Professional,and friendly,and gets the job done! I feel Gavin is my Friend, and known him forever! I would highly recommend VA staff, Winston, and Gavin are amazing, and cant thank them enough.... Read more
Seller
27th Jul 2024 (26 weeks ago)

A Abbas

5/5 Stars
Very friendly staff, always willing to help... Read more
17th Jul 2024 (6 mo. ago)

N Totalca

5/5 Stars
The best real estate and letting agency in Luton! I rented with them for over 5 years and had only good experiences. I truly recommend them, especially Mr. Gavin who is such a kind and nice person!... Read more
Tenant
14th Jul 2024 (6 mo. ago)

O McKinney

2/5 Stars
Had big issues with Gavin unfortunately. He was quite sarcastic and rude when it came to a first time buyer. Used derogatory phrases such as ‘When she would let me talk and would listen’. Ended up pulling the offer due to him personally. Said he would ring round other estate agents to check up on how they were able to work tenanted situations. Asked if he was on the radio due to our perfectly reasonable reactions. Not the best customer service however Winston sounded amazing, unfortunate that I couldn’t work with him. I’m sure the company is great but just unfortunate to have been put with Gavin.... Read more
Buyer
24th Jun 2024 (6 mo. ago)

D BABU

1/5 Stars
worrest service they are robbing money before starting referencing process VA agent (Gavin) was told me its fully refundable if your failed in referencing but now they said its not refundable… dont trust these guys... Read more
18th Jun 2024 (7 mo. ago)

M Georgiou

5/5 Stars
VA are a great team … every single one of them! Always professional and efficient and always great communication. Thoroughly recommend this company. Thank you VA... Read more
14th May 2024 (8 mo. ago)

Z Hussain

1/5 Stars
I was going to see a flat for my friend because he lives far a away and he said to view for him on his behalf which I did and this agent named Winston was so rude before I even viewed it asking about pay, his work I said let us view it then we go the next stage but if not then no so he said we are wasting his time and blackmailed us by saying I’m never gonna let you or friend live in this flat and he said if ONLY HE will accept the offers and he was raising his voice at me and mrs, so RUDE SO UNPROFESSIONAL AND SO ARROGANT and abuse of power.... Read more
5th May 2024 (8 mo. ago)

M Investments

5/5 Stars
Excellent experience... Will rent all my property's with them . Thanks for your help guys.... Read more
Landlord
23rd Apr 2024 (8 mo. ago)

I Shivji

5/5 Stars
Shania Ali has been excellent, from communication to over delivering her promises. A truly exceptional service. Thank you once again.... Read more
18th Apr 2024 (9 mo. ago)

A scskcj

5/5 Stars
Very quick and suitable prices!... Read more
29th Feb 2024 (10 mo. ago)

Anonymous Homeseller

3/5 Stars
My property didn’t sell and I understand it is a difficult market right now. But whilst my property was advertised I didn’t hear much from the agents. I didn’t feel there was much effort put into selling the property, or trying different strategies. A call once a week would have been nice to understand how it was going, but I hardly heard from them and felt like I was more of an inconvenience because the property didn’t sell.... Read more
Seller
24th Dec 2023 (1 year ago)

S Suthers

5/5 Stars
Super helpful very professional thank you for a great experience... Read more
12th Dec 2023 (1 year ago)

K Ekhaiyeme

4/5 Stars
It's an awesome place for business... Read more
24th Oct 2023 (1 year ago)

Moses

5/5 Stars
Quality service.... Read more
23rd Oct 2023 (1 year ago)

A M

5/5 Stars
top service always. Have used VA for years and no issues. Gavin and Venessa are great!... Read more
10th Oct 2023 (1 year ago)

I Thakur

5/5 Stars
Helpful and friendly agents specially winston.... Read more
9th Sep 2023 (1 year ago)

R Sakyi

5/5 Stars
Excellent... Read more
25th Aug 2023 (1 year ago)

B McCalla

5/5 Stars
Thanks to Venessa and the team at VA property Consultants. They made it very stress free dealing with the sale of my late sister-in-law's property. The team dealt with all the viewings and also keep an eye on the property . Vanessa is very knowledgeable and would offer professional advice whenever it was needed. VA property Consultants is a one stop shop as Venessa provided good recommendations for services needed I needed cleaning and gardening services which was recommended and the company did a excellent job Many thank to Venessa and the team at VA property Consultants for their professionalism and hard work. I'd thought that it would be an arduous process, but with VA Property Consultants skills the property was sold very quickly. VA property was recommended to me by a friend and I would recommend as it's the best in Luton... Read more
Seller
11th Aug 2023 (1 year ago)

L deigh

5/5 Stars
VA is like an extended family. Their warm and personalised services is commendable.... Read more
1st Aug 2023 (1 year ago)

A Oloyede

5/5 Stars
In a desperate panic, we approached VA Property Consultants to help us arrange the placement new tenants and process the verification checks. All I can say is WOW, the professionalism, attention to detail and constant update was second to none! The employee Gavin was just brilliant, he made us feel at ease, thank you Gavin! ???? V A Property Consultants is a business we would HIGHLY recommend, you won't be disappointed.... Read more
Landlord
28th Apr 2023 (1 year ago)

S Seelochund

5/5 Stars
Good experience... Read more
10th Mar 2023 (1 year ago)

P Arora

1/5 Stars
I am really disappointed, I had requested a viewing and they did it very well. Yesterday evening, I went for viewing and I confirmed the property is mine and the member of a team said ok we will do the formalities tomorrow and I need to inform Landlord. I chased today in the morning and I got a reply the property has gone, even without informing me. It was a really bad experience. May be they are very good, there services are good, but they should think about the customer point of view as well because I was happy to get the property but suddenly they said no, its gone so it is a bit awkward.... Read more
7th Mar 2023 (1 year ago)

I Godfrey

5/5 Stars
These guys would literally go through fire for you whilst exceeding your expectations. Could remember calling quite late in the night for an urgent assistance and these guys stayed up with me, got a maintenance person to come in and eventually solved the issue in a short period of time. This is more than a great customer service. Thanks for making our lives easier.... Read more
Tenant
6th Mar 2023 (1 year ago)

N Nic

5/5 Stars
What a wonderful, quick and seamless experience with VA properties. Very professional yet empathetic to our needs. I couldn't fault them one bit and can't recommend them enough. Guys there are two property agents in luton and environs, it's VA props and then others xxx. Thank you guys... Read more
14th Feb 2023 (1 year ago)

E Uba

5/5 Stars
I sincerely appreciate your assistance with renting our apartment. The location is wonderful, the amenities are excellent, and the property is in excellent shape. We appreciated your support as you made the process simple and understandable for us. We benefited greatly from your perspective, and I don't believe we could have accomplished this without you. Once more, many thanks for everything. We are incredibly appreciative that you served as our agent. I will recommend friends and family to patronize your service. VA is the best agent I have dealt with so far in Luton, United Kingdom and I am so happy to be a part of this great family! Keep up the good work guys!! Mrs. Ella Uba... Read more
Landlord
14th Feb 2023 (1 year ago)

K Malone

5/5 Stars
VA Properly Consultants is your One Stop Shop to your total satisfaction to selling, buying and renting.. Also, if you want to create a portfolio of property management for yourself, look no further.. Venessa has fine tuned a team that will work with you to achieve your goals par excellence.. I have known VA for the last 10 years and will always go back for repeat business. I wish them the very best.. Thank you very much...VA, you Rock <3... Read more
6th Feb 2023 (1 year ago)

N Khan

5/5 Stars
What an Amazing Experience we had with you all. Thank you so much for selling our property within days of marketing. So so Happy and pleased .we all worked together like a big family. Thanks guys. Would Highly Recommend.... Read more
Seller
6th Feb 2023 (1 year ago)

Z Mum

5/5 Stars
What a great experience we had with VA properties. They took our house and within days we had sold. Great team, very reliable, always returning calls and emails. Amazing group of people working at VA. Thank you all. Highly recommended... Read more
Seller
6th Feb 2023 (1 year ago)

I Ijaghe

5/5 Stars
Finding a property in the UK can be exhausting, however coming in contact with VA Property Consultants made my search for an amazing home swift and easy. My family is happy with our new home that we got via VA property Consultants and I sincerely recommend other families to contact them in their search for a new home. Thank you VA Property Consultants.... Read more
Buyer
4th Feb 2023 (1 year ago)

M GB

5/5 Stars
I have used VA Property services for my rentals as well as for the sale of my properties and they have consistently been a pleasure to do business with. Definitely the best estate agents in the area!... Read more
Seller
3rd Feb 2023 (1 year ago)

A Saiid

1/5 Stars
Not good... Read more
21st Oct 2022 (2 years ago)

H Kabra

5/5 Stars
Hands-down the best property consultancy in Luton!... Read more
21st Oct 2022 (2 years ago)

S Rose

5/5 Stars
Thank you VA Propery Consultants for your 5 star professional service. WOULD HIGHLY RECOMMEND!!!... Read more
22nd Sep 2022 (2 years ago)

S sebastian

5/5 Stars
Have been with VA property Almost 3 years. I have outstanding experience with VA property consultants. Whenever I have had an issue with the property, they responded quickly and resolved as soon as possible. Excellent and friendly staff and excellent support... Read more
1st Jul 2022 (2 years ago)

J Rudo

5/5 Stars
Professional letting agents! Have been with VA for almost 3 years now and by far has been the best agency I have had. Whenever we have had an issue with the property, they have resolved in the same day. Excellent and friendly agents, would definitely recommend!... Read more
20th Jun 2022 (2 years ago)

D Ali

5/5 Stars
Since 2014 I started using VA Property to help and manage my property. From day one I found Venessa a truly knowledgeable, smart and efficient person, but the main thing was her honesty at the way things should be done. She took on board all my concerns and never failed. Her team is amazing, I currently have Louise Fensome and Emma Burroughs who I make contact with. Lousie is fantastic and a pleasure to speak to, she is always on top of things with regards to maintenance, safety certificates etc. And Emma is truly amazing, has surprised me on many occasions where I thought we may end up down legal routes; clearly she knows her stuff !! Loyal to VA without a doubt. Thank you for your hard work x... Read more
Landlord
20th Apr 2022 (2 years ago)

teeye

5/5 Stars
VA Property Consultants helped me get a property to rent years ago. I was really impressed at their professionalism and efficiency. They have kept this standard up over the years and are doing a great job. Well done VA Property Consultants.... Read more
Tenant
14th Apr 2022 (2 years ago)

A Okwu

4/5 Stars
Very detailed and excellent communication from VA always. Keep up your excellent service to your Clients... Read more
11th Apr 2022 (2 years ago)

D Mann

5/5 Stars
Over the years that I have used VA, I have found them to be very efficient and helpful. Any problems with the property are quickly rectified and communication is excellent. 5 stars... Read more
9th Apr 2022 (2 years ago)

C French

4/5 Stars
I have found Venessa and her team always willing to help with well informed answers to any queries. She has been particularly on the ball with regard to the current selective license requirement and offered a very reasonable package to satisfy the council. Customer since 2014... Read more
Landlord
8th Apr 2022 (2 years ago)

Shazzamma

5/5 Stars
Venessa and team always provide first-class service, many thanks and keep it up!... Read more
7th Apr 2022 (2 years ago)

L Ogunkoye

5/5 Stars
VA made renting a house such a breeze! I was new to home rental and have heard stories from friends and family about terrible agents. VA team are professionals. They have never made me feel uncomfortable and helped me every step of the way by explaining everything in a way that was easy to understand from recommending contractors to supervising the renovation project. This made it really easy to complete the renovation project in time and ready for rental as planned. VA is the best estate agent I have ever dealt with. Very professional and personal, experienced and helpful agents. Highly recommend. Lenn... Read more
Landlord
7th Apr 2022 (2 years ago)

T Fashina

5/5 Stars
VA is one of the best letting agents in all of Luton. I wish I joined them many years ago. They were able to let one of my properties that had been sitting idle for a while. They took time to figure out the issues, got help and brought it to the market to be let in record time.... Read more
Landlord
6th Apr 2022 (2 years ago)

T BHATTACHARJEE

5/5 Stars
VA has looked after my property in Leagrave for 5 years. VA has always found me tenants and has communicated well and are very professional. VA has looked after my property through out the pandemic. VA has been reliable and has always given me the space to make my own decisions.... Read more
Landlord
6th Apr 2022 (2 years ago)

S Hunte

5/5 Stars
Professional, efficient, hard working, reliable are some of the words I would use to describe this company. We have used this agency for over 3 years and have no complaints about our dealings with them. More importantly Vanessa and the agents are all friendly and are willing to help at all times.... Read more
6th Apr 2022 (2 years ago)

R Peeters

5/5 Stars
Venessa and her team are good managers of our properties, being reliable and diligent. For the years of their management of our properties in Luton, I have come to rely on their judgement and services. The team members have good communications and make fair decisions and sensible recommendations when it comes to tenants and repairs. I would certainly recommend VA to other landlords - and to tenants!... Read more
Landlord
6th Apr 2022 (2 years ago)

A verrey

5/5 Stars
I'm a landlord working around the Luton area with several properties and have been using Venessa and the team at VA for many years now. I assure you, they are excellent. Venessa really knows her stuff and is bang up to date with the latest guidance, laws and regulations. Her and the team work really hard for landlords, finding the right person for the right property and always charging fairly and reasonably for their service. I would never use anyone else and cannot recommend VA enough.... Read more
Landlord
6th Apr 2022 (2 years ago)

L Oloyede

5/5 Stars
Landlord - Enfield I can't speak highly enough of my experience with VA Property. I've been a landlord with them for over 6 years, Venesa and her team have always provided top quality management service not only for letting, but also providing me with updates on the state of the market. VA supported me and the tenants particularly well these past 2 years. The pandemic proved to be a financially hard time particularly for our tenants resulting in difficulties for our household. However VA efficiently handled the situation ensuring that both parties remained informed on how to go about resolving the issue. I would definitely recommend VA Property's excellent service to anyone looking for someone to manage their rental property. Larry Oloyede... Read more
Landlord
6th Apr 2022 (2 years ago)

A collen

5/5 Stars
I have used VA for over 10 years and they have always been Professional and friendly.... Read more
6th Apr 2022 (2 years ago)

C Green

4/5 Stars
VA Property Consultants have been very helpful and professional whilst I have been dealing with them... Read more
6th Apr 2022 (2 years ago)

S Guy

5/5 Stars
Professional and courteous agency. A pleasure to deal with. Recommended.... Read more
6th Apr 2022 (2 years ago)

J N

5/5 Stars
Very knowledgeable and professional company and staff. As I landlord I have confidence in their advice and vetting of prospective tenants.... Read more
Landlord
6th Apr 2022 (2 years ago)

L Palmer

5/5 Stars
VA property have been managing my property for several years. They are professional, detail oriented and simply get the job done. I would highly recommend this property management company. Venessa and her team (special mention to Louise and Emma) are great!... Read more
Landlord
6th Apr 2022 (2 years ago)

K K

5/5 Stars
Excellent company for managing property, Venessa and her team are fantastic.... Read more
Landlord
6th Apr 2022 (2 years ago)

M Gearty

5/5 Stars
Genuine first class letting agent and estate agent... Read more
6th Apr 2022 (2 years ago)

J Maguire

5/5 Stars
I have been using VA Property Consultants for a few years now and they take the pain away from renting out a property. They find and check tenants very well and handle any and all maintenance queries with minimal fuss, would definitely recommend them.... Read more
Landlord
6th Apr 2022 (2 years ago)

K Yitna

5/5 Stars
I have always used VA Property Consultants to find me the best tenants and they have always succeeded. They are very professional and update me on their search. They are the only agents I use in Luton.... Read more
Landlord
6th Apr 2022 (2 years ago)

G Lee

5/5 Stars
I have been using, VA property Cosultants for eight years now and i am very happy with their professional, friendly service. Their running of my property keeps me up to date on all of the certifications and rules us landlords have to abide by, i wouldnt hesitate to reccomend Venessa and her company to anyone venturing into the letting arena. Keep up the good work guys and girls.... Read more
Landlord
6th Apr 2022 (2 years ago)

T Soprano

5/5 Stars
I have Used VA property services for years ... Without a doubt the BEST agents in Luton / Bedfordshire . Very professional - 1st class service .. Forget the REST --- Use VA property Services.. And you will see why they are the BEST !!!!!... Read more
6th Apr 2022 (2 years ago)

T Haynes

5/5 Stars
I have used VA Property Consultants at least 8 times since 2009 as a letting agent and will definitely continue to do so. I have received a professional, personal service every time from Venessa and her team who have done an excellent job in finding me suitable tenants for my rental properties in good time. I have recently used VA for management of a property and I was happy with the service. I would definitely recommend VA Property Consultants to other landlords.... Read more
Landlord
6th Apr 2022 (2 years ago)

A Alphiebhai

5/5 Stars
Service 2nd to none ! Always a pleasure working with VA and the Team!... Read more
6th Apr 2022 (2 years ago)

W McKenzie

5/5 Stars
I worked on a development project in Luton and in the early stages invited VA Property Consultants (VA) for their suggestions on what will be marketable for both lettings and sale in that area which at the time I was unfamiliar with. They was very helpful and once completed and ready for renting the VA team did a very good job with referencing potential tenant and involve me in the selection process which resulted in a good long-term tenant.... Read more
Landlord
6th Apr 2022 (2 years ago)

J Topping

5/5 Stars
VA offer a great service and would highly recommend them!... Read more
6th Apr 2022 (2 years ago)

M Sobola

5/5 Stars
This agency is professional, efficient and effective in enabling a great tenant and landlord relationship. The tenacity in which they conduct due diligence is second to none in my experience with estate agents. Their diligence through the vetting processes are the backbone to ensuring scrupulous landlords or tenants are not part of their network. You are doing a great work already and I just say keep striving to the perfection you aspire for.... Read more
Landlord
6th Apr 2022 (2 years ago)

M Hempenstall

5/5 Stars
I have used several estate agents in Luton for a mixture of sales and rentals and of the ones I have used, Venessa, Gavin and the rest of the team at VA Property are top for both a professional and personal service. We would definitely recommend them... Read more
6th Apr 2022 (2 years ago)

N McNelis

5/5 Stars
I’m very happy with level of service provided by VA over the years. I have no hesitation in recommending them, the team are always professional, informative and honest. Thank you V.A for all the great work.... Read more
6th Apr 2022 (2 years ago)

B P

5/5 Stars
Hi VA Property Consultants. I have used VA on a number of occasions, and each time they excel at what they do, with fantastic customer service. I will continue to use their services and advise anyone thinking about using VA Property Consultants, to think no more. They are simply GREAT. Satisfied Landlord Luton, Bedfordshire... Read more
Landlord
6th Apr 2022 (2 years ago)

R Arshad

1/5 Stars
Took my holding deposit and never gave back not good service... Read more
Tenant
5th Apr 2022 (2 years ago)

R Raja

1/5 Stars
Worst company... Read more
5th Apr 2022 (2 years ago)

A Mihalciuc

5/5 Stars
Highly recommended!I would certainly deal with them again. Thank you Venessa and team!... Read more
21st Mar 2022 (2 years ago)

J akinyemi

5/5 Stars
My experience with VA property has been really good, they go above and beyond to make sure all your needs are met. The staff are professional and polite and very helpful in any situation that may occur. I am always treated with excellent customer service and I would definitely recommend.... Read more
21st Mar 2022 (2 years ago)

T -

5/5 Stars
Emma Burroughs from VA has helped my family manage our rental property at Luton for the last 2 years. She is consistently responsive and very responsible. We are appreciative of her attentive care of our rental property even though we are not base in Luton. Thanks Emma B, Venessa & team.... Read more
Landlord
27th Feb 2022 (2 years ago)

A AKINOLA

5/5 Stars
You really should believe the raving fans of Venessa and her team. These guys offer an amazing service at very reasonable rates. I have a number of rental properties in Luton and they never fail to deliver great service. They don't exaggerate or promise things they can't deliver, they are endlessly decent and fun to deal with and you never worry about their integrity. They have a good network of other services and really help out if you get stuck. If you are only going to ring one agent VA Property are the people to ensure you keep your sanity and get a great service. Thank you guys.???? Akin Akinola- HCP.... Read more
Landlord
18th Feb 2022 (2 years ago)

C Patel

5/5 Stars
I've been with VA for many many years and for good reason! The advice and service I've had is 2nd to none and working with Emma and the VA team, they're very helpful and diligent in their work. This really is an agency that you can depend on and are willing to understand your needs and situation to provide the best solutions! Very highly recommended if you are looking for an agent!... Read more
17th Feb 2022 (2 years ago)

P Jean-Noel

5/5 Stars
I sought a property to rent for my family and then had a personal bereavement, meaning I could not move in straight away. Gavin played the middle man perfectly and smoothed things over with the landlord and was always friendly and understanding. He honestly helped me through a very traumatic experience, especially as I am new to the area. VA are lucky to have him. Thanks to Gavin and the rest of the VA team for excellent customer service! I will be recommending them to friends and colleagues also making the exodus away from London. I viewed many properties and dealt with practically most of the estate agents in Luton but think VA are definitely the best! They were even able to give me some great retrospective information on the property. Thanks again VA!... Read more
Tenant
9th Feb 2022 (2 years ago)

E King

5/5 Stars
VOTE Emma for Prime Minister Thank you so much for your help and hard work... Read more
26th Jan 2022 (2 years ago)

R Best

5/5 Stars
Could not ask for better from an Estate Agent! Were responsive, professional and helpful at all times.... Read more
25th Jan 2022 (2 years ago)

D Donnelly

5/5 Stars
We sold our house through VA Property Consultants and I can highly reccommend their service which was professional and reliable at an acceptable price.... Read more
Seller
24th Jan 2022 (2 years ago)

G Palmer

5/5 Stars
Va has been managing my property for about a year very professional. Highly recommend. I have had no issues at all.thanks Vanessa and team .... Read more
Landlord
21st Jan 2022 (3 years ago)

K Le?niowski

5/5 Stars
Propably the best letting agency in Luton. 3rd year now with them and all I can tell is a best service ever. Clear communication, very responsive. Never had any problem when done the call regards to something broke in the property.... Read more
Tenant
19th Jan 2022 (3 years ago)

S Oates

5/5 Stars
I am really impressed with this agency. They arranged a viewing very quickly after my initial call despite it being the Christmas period. The agent who showed me round was very professional and knowledgeable about the property. They dealt with my paperwork very quickly and I was picking up my keys in no time. When collecting the keys the staff were super helpful and friendly and left me in no doubt that they would be a phone call away if I need anything else.... Read more
Tenant
11th Jan 2022 (3 years ago)

M Ahmed

5/5 Stars
5 Star Agency I was managing my property myself and then started to have issues with my tenant not paying rent. I contacted VA for some advise who were happy to help. As the process was proving difficult and causing a lot of stress and strain on my health, I had asked VA to take over the full management of my property. Since taken over the management,  Emma Burroughs the tenancy manager who is very professional and hard working and stands her ground has managed to obtain all rent owed along with getting my property back. I would highly recommended VA to anyone. I am very grateful for all the hard work outcome.... Read more
Landlord
5th Jan 2022 (3 years ago)

S Banerjee

5/5 Stars
An absolutely terrific service by VA Property and in my opinion Emma Burroughs is a future leader she is attentive, pays attention to every little detail and doesn't leave anything to chance, and this review is coming from a Solicitor. 5 *****... Read more
16th Dec 2021 (3 years ago)

J Sonoiki

5/5 Stars
Emma Burroughs has been very helpful and kind. I like her professionalism and the extra care she shows. Thanks Emma :)... Read more
1st Dec 2021 (3 years ago)

S Ioan

1/5 Stars
1 star. Called them in the morning for a flat in leagrave. The agent zachary turner , called me when i was on my way ( uber) 10 min before to tell me that it does not have the key. He also said that he s got another flat in town centre , i agree to meet him for viewing and also we agree that we will rent it . After 4 hours he just text me and he said that someone else place the deposit. We are really disappointed as we spend lots of money !... Read more
Tenant
27th Oct 2021 (3 years ago)

T Nikolett

5/5 Stars
Just started renting from VA and it went really smooth right from the start. I had a problem with the hot water pressure in the kitchen and within 2 hours of contacting them the issue was solved! Very impressed.... Read more
Tenant
19th Sep 2021 (3 years ago)

M Southwell

5/5 Stars
VA have managed my property for me since it’s’ purchase and I have always found them to be both professional and responsive in their handling of the property. I would certainly recommend them.... Read more
Landlord
24th Aug 2021 (3 years ago)

L sackey

5/5 Stars
Professional and personal at the same time ...VA is the best in Bedsfordshire and surrounding areas I have been using them for many years and can honestly say that all the staff have been responsive to the needs of both tenants and landlord .... communication being the key to a favorable outcome ..I highly recommend this company .Thanks VA for your service... Read more
24th Aug 2021 (3 years ago)

TheCheeky22

1/5 Stars
Rented the house from them over 3 years. Worst experience ever. Had to keep emailing and calling them to get issues dealt with. Just promises and excuses. If renting was easier and cheaper,we would have changed the house and agency sooner.... Read more
Tenant
19th Aug 2021 (3 years ago)

N Best

5/5 Stars
So had an issue with a stuck door at my property, and within around 3 hours, they sent someone to repair it. The guy who came was polite and ended up having to go and buy a new part for the door. Amazing service and all ultra friendly... Read more
16th Aug 2021 (3 years ago)

Adesholz

5/5 Stars
Thank you for supporting us during the renting and selling of our property you all are amazing. Can't appreciate you all enough. Thanks a lot to Gavin for his unrelentless support and Emma too. VA, property management. Thanks for making it happen and your effortless delivery. Adeslla... Read more
26th Jun 2021 (3 years ago)

R Dixon

5/5 Stars
VA are one of the few lettings agents who really appreciate their clients. Thanks to Gavin and Venessa for efficiently finding me reliable tenants for my property within 48 hours! Could not recommend highly enough and will be using again!... Read more
Landlord
23rd Jun 2021 (3 years ago)

S Saunders

5/5 Stars
Good honest people to deal with, recommend them... Read more
3rd Jun 2021 (3 years ago)

K Stoyanov

1/5 Stars
Had a viewing with one of the Letting agents yesterday totally unprepared,not approachable and unprofessional,asked a question as to why there is no sockets at the kitchen the answer was obviously it's been redecorated,like I would've known that,kept repeating that we should've read the advertise like he didn't wanted to give us any additional details,and more comprehensive description of the property. Asked bout the EPC Energy and Counci tax bands the same answer u should've checked it onlain it's called Google u open it and check online. I'm not an expert,but chatting on the phone and being rude when asked a question about the property is not the appropriate approach. It was like we were interrupting some more important job he had to do(chatting on the phone),and had to squeeze every word out of his mouth.... wouldn't recommend at any point,he was even late for the appointment.... Read more
21st May 2021 (3 years ago)

S rockwell

5/5 Stars
Despite the recent pandemic challenges to us all - another fantastic customer experience using VA Property Consultants for their prompt, efficient, and cost-effective property services. Special thanks to Venessa, Gavin, and Emma for their exemplary professionalism and excellent customer service that we would highly recommend!... Read more
11th Mar 2021 (3 years ago)

S krish

5/5 Stars
We bought our buy-to-let property via the VA team a few years ago and they have been brilliant until the exchange and completion of the property purchase. More recently we have gone back to them to project manage and carry out a major renovation work on the property. They have been very helpful, friendly, and yet very professional in the way they managed the whole thing for us specially during the peak of last year's pandemic time The project was executed with regular updates and communications. A massive thanks to Venessa and her team for this. After the successful completion of this project, we decided to let and manage the property via them. They have been doing an excellent job on this letting and management fronts too. We are very pleased with their service. All the VA staff are pleasant and approachable. We are glad that we have the property under their letting management.... Read more
Landlord
1st Feb 2021 (3 years ago)

A Holban

5/5 Stars
We had a viewing wich went perfect and the agency has great properties. The agent was nice and professional , with good approaching! Effective information had been given! We recomand V A Property... Read more
10th Dec 2020 (4 years ago)

S Tan

5/5 Stars
The team at VA are honest and sincere. They take on feedback and always seek to improve for the benefit of their customers. My wife and I as landlords are appreciative of what Vanessa and her team does to look after our tenants and our property. Thank you Vanessa, Emma Burroughs, Emma Jane, Myles, Gavin, Louise and the entire team at VA. We as landlords are appreciative of the work you do for us.... Read more
Landlord
10th Dec 2020 (4 years ago)

L St

5/5 Stars
I've been with this agency for about 10 years! Never had any issues with their service. Always professional and efficient. Would highly recommend to anyone!... Read more
10th Dec 2020 (4 years ago)

TheRiverAnt

5/5 Stars
I recently have been looking at a few letting agents to take on finding a new tenant and managing a property for us. VA stood out above the others for on a few counts: * whilst making their first inspection, giving excellent advice on what was essential/ non-essential works * arranging connection with trades for immediate works * offering fair pricing and 24 hour on-call for tenants Gavin was most helpful and attentive when preparing the pictures and the listing. And last but not least, we were impressed when we had viewings booked immediately and a holding deposit taken from a prospective tenant within the first 24 hours since listing. One week later, reference checks complete with flying colours, and our tenant is moved in. We are very happy!... Read more
Landlord
8th Dec 2020 (4 years ago)

K A

5/5 Stars
Dear Vanessa & Team VA, Thanks for your warm and professional services in spite of the unprecedented socioeconomic challenges brought upon us by the COVID-19 pandemic crisis. We do appreciate all the sacrifices made by VA in continuing to deliver such professional services to clients, like us. Oct.20. KA... Read more
8th Dec 2020 (4 years ago)

W Ogunleye

5/5 Stars
Thank you for being there for me when I am in need.... Read more
7th Dec 2020 (4 years ago)

P O'Keefe

5/5 Stars
Thank you VA for a great service as always and keeping my 12 properties fully rented with a prompt turn around when tenants change. Anyone having difficulties with Estate Agents try VA who has looked after my properties for over 6 years and even the ones that are out of their local area. I am particularly impressed with the quality of the Tenancy Agreement and legal documentation provided. Keep up the good work!... Read more
Landlord
1st Dec 2020 (4 years ago)

V Properties

5/5 Stars
This Company really helped me in a very difficult time when I was going through very difficult personal issues. The house was exactly what we wanted and Gavin was very helpful in setting everything up. The rent and bills were spot on and we had great service from VA especially the two Emmas and Venessa. I now am moving to another property with joy in my heart.... Read more
Tenant
1st Dec 2020 (4 years ago)

D Simpson

5/5 Stars
First class property management team. Nothing is too much trouble for them. I have several properties in Luton with VA and I am always pleased with the quality of professionalism they provide. VA's turnaround service is without question the best. I recommend them very highly for all landlord matters.... Read more
Landlord
22nd Oct 2020 (4 years ago)

S E

1/5 Stars
I have received a very poor service from the staff at V A Consultants. Many of the staff members are unprofessional and rather rude. If you are a landlord and you want peace of mind, avoid dealing with V A Property Consultants altogether. There are hidden charges that are sprung on you at the last minute. This company does not care about customer service what so ever. I am very disappointed by the service and the attitude of the Owner.... Read more
Landlord
19th Oct 2020 (4 years ago)

A Zaman

5/5 Stars
Being a tenant ( at Roman Road) since 2018 of VA, All I can say this is an Excellent organisation. Very organised, Helpful, has excellent communication skills between tenant and landlord . Specially Emma is extremely professional . Spot on VA ????????... Read more
Tenant
2nd Oct 2020 (4 years ago)

R Sakyi

5/5 Stars
I would like to say that VA has been very helpful and supportive during our tenancy with them as a Tenant. We are still a Tenant with VA and we find them very good and they give us lots of time and support especially during COVID-19 where things are quite difficult for everyone. I would gladly recommend VA Property Consultants to anyone looking for a property to rent or landlords who want a caring, supportive and professional letting agent.... Read more
Tenant
10th Sep 2020 (4 years ago)

C Rumens

5/5 Stars
Me and my partner moved into a property on the 30th June we have had no problem with VA Properties very kind and helpful staff... Read more
Tenant
20th Aug 2020 (4 years ago)

H Joshi

5/5 Stars
Is Gavin, professional, fast, friendly and responsive? The answer is yes, yes,yes and yes. VA have been excellent. They truly listen to me and my concerns and take appropriate action. Will l use anyone else in Luton? No. Not a chance!... Read more
3rd Aug 2020 (4 years ago)

E bowkett

1/5 Stars
Absolutely useless, you better off going with a different agency for your property. They do not screen tenants properly and just let about anybody in your property. When problems arise they wash their hands. Unresponsive and utterly useless people.... Read more
Landlord
27th May 2020 (4 years ago)

L Landim

1/5 Stars
DO NOT RENT FROM THEM DO NOT RENT FROM THEM taking all my deposit even after I have chased them multiple times about issues in the room and in the house . They never came to fix none of the below Leaks in the ceiling Light ( hazard ) No microwave for two months Oven not working for 5 months Blocked toilets Normal maintenance for a year not done Terrible service and the receptionist is rude Every time you call and don’t get me started on the manager that just wants to get money off of you !!... Read more
Tenant
28th Apr 2020 (4 years ago)

K Costelloe

5/5 Stars
VA always go the extra mile to help. Amazing letting agency. Friendly and professional. Would highly recommend for both Tenant and Landlord... Read more
27th Mar 2020 (4 years ago)

F kukoyi

1/5 Stars
I signed a contract with the company saying I only need to pay for electricity and they also sent me a mail but when I contacted thme when other bills started coming in my name, they refused to reply my mail and when I managed to get them on the phone. I was told to contact the landlord meaning, it's none of their business.... Read more
Tenant
12th Mar 2020 (4 years ago)

K Berry

2/5 Stars
Although they found a tenant quickly I found that the service they provided was not to standard.I opted for the guaranteed rent scheme, however, rent was not paid within good time despite me being guaranteed the rent. The agent would state "the tenant has not paid yet". They are not good at communicating. I personally would NOT use them again.... Read more
Landlord
18th Feb 2020 (4 years ago)

H Connage

5/5 Stars
V & A have placed tenants in my property twice now and both times have been timely and efficient. They're a friendly bunch and always willing to help in whichever way they can...especially with making the process as seamless as possible. Would recommend :)... Read more
Landlord
30th Jan 2020 (4 years ago)

A Ahmed

1/5 Stars
Because there service so bed and dosey people. never going there anymore... Read more
29th Jan 2020 (4 years ago)

M Wolf

1/5 Stars
Very poor service as a tenant, they withheld our rent numerous times from the landlord and tried to make out we weren't paying our rent and chasing is, when we said we'll complain low and behold the rent magically appeared! Repairs reported numerous times, yet nothing done for the 3yrs we've been renting, have to boil kettle to wash up or face a flood at our feet!!... Read more
Tenant
23rd Jan 2020 (4 years ago)

R Akib

5/5 Stars
Very helpful and supportive staff... Read more
10th Jan 2020 (5 years ago)

M Andrei

1/5 Stars
UPDATE to VA Reply: * you are one of the worst company which I ever had to dealt with it. I think you trading reviews is a very bad and dangerous practice and you should be careful of this. • Frome the beggining you were unprofessional when you ask us not to move in the property, despite the fact we paid everything in full (deposit, rent, fee etc); • Shame on you that you lie in such way when you're saying that 'I breach the contract'. On what earth I breached a contract, can you give a more accurate example? Oo, sorry I know: I breach in the way that I never created a problem and I pay regularly the rent. • Don't forget how rude you were during the ending of the tenancing, with the final report. The most annoying thing is that even after 3 months of moving out the property, we still have to deal wiht bits and bobs that you couldn't sort it out. * The Landlord was absolutely 10/10, but the estate agent 1/10. Even 1 star is too much for this amateur agency. Couldn't sort any of our problems, can't listen to our problems and always tried to speak over you to try to cover and then accuse that you shout on them. Got a warning issue for the boiler certificate when it was service in August 2018, now the technician who serviced it again didn't sign it off again because it was too dangerous. When I explained this to the agency (Health and Safety Issues) they've said would never put our life to risk, but this just happened every day in the past year. The agency didn't bother to move a finger to change the boiler, they keep saying it's a big expenditure for the landlord. When a very basic facility become a big expenditure... It's the same like when you have a hole into the fuel tank of your car. "Big expenditure..." Now we don't have hot water in the house at all, so no facilities. Keep paying the rent as usual for BASIC facilities that we don't have. Poor communication from agency, lack of interest, rude people, PLEASE STAY AWAY from them!!!... Read more
Tenant
6th Jan 2020 (5 years ago)

D Chong

5/5 Stars
I would recommend VA Consultants in renting and managing properties particularly Gavin. He did an excellent job assisting us in finding quality tenant. Always gave sound and honest advice. Very skilled in sourcing and matching landlord with right tenant profile and vice versa. Fast and efficient at what he does. Overall the team at VA, Gavin, Venessa and her operations team tries their best to look out for all customers, which we appreciate.... Read more
Landlord
9th Dec 2019 (5 years ago)

R Smith

5/5 Stars
Been a Tennant for a while now and they have been brilliant Inc from getting the property to any issues we have are all dealt with correctly and promptly and professionally.so I would recommend them as venessa and all the 0ffice team and contractors are far the best... Read more
Tenant
13th Nov 2019 (5 years ago)

J Gathara

5/5 Stars
Amazing people and great service... Read more
26th Oct 2019 (5 years ago)

J mccandlss

5/5 Stars
Good services.... Read more
12th Oct 2019 (5 years ago)

S Singh

5/5 Stars
VA property deliverd outstanding services to me. As a regular customers, I can relaying on them and confident as they always exceeded my expectation. Many thanks to great team.... Read more
1st Oct 2019 (5 years ago)

? ?????

5/5 Stars
(Translated by Google) Correct (Original) ????????... Read more
29th Sep 2019 (5 years ago)

L Kazungu

5/5 Stars
I am writing on behalf of my father who was impressed by VA staff for the professionalism shown from the first day he walked into their office right up to the signing of the contract. He hopes this marks the beginning of a good working relationship and looks forward to working with VA in the future.... Read more
28th Sep 2019 (5 years ago)

A Singh

5/5 Stars
Really pleasent experience with using VA compared to other agents. A special thank you to Emma and Lewis on getting things through prompty.... Read more
18th Sep 2019 (5 years ago)

C Rebedea

1/5 Stars
Unpleasant experience with this agency. I saw a house, i had to wait a week to give me a negative answer. I had a new appointment for another house. All good and beautiful, i take a day off from work to go and see the house, but when i get to the location they are late to appear, so i choose to call them. The surprise was to find out that the house is no longer available for rent, but they forgot to announce me. In conclusion, i drive 70 miles plus a day off, where i lost money, because they don't have the good sense to announce when the property is no longer valid.... Read more
Tenant
6th Sep 2019 (5 years ago)

C Teoh

5/5 Stars
I am a landlady of 2 properties and VA have both let and managed these for me. VA found suitable tenants for both of my properties very promptly and the team were very professional in their roles. In 2019, VA acted as estate agent for 1 of my properties. A buyer was quickly identified and the sale completed in 2 months. My grateful thanks... Read more
Landlord
5th Sep 2019 (5 years ago)

M Blackwell

5/5 Stars
Had the pleasure of working with Gavin. He was so helpful, understanding and accommodating. I think VA Estate Agents is a better place with Gavin and his team working there. Great experience. Thank you.... Read more
5th Jun 2019 (5 years ago)

I Ciuturoianu

1/5 Stars
Worst agency ever...I had a bad experience with them,hope I'll never have to go thru another experience like that...really bad services!!!... Read more
30th Apr 2019 (5 years ago)

A Ivescu

1/5 Stars
Worst agency... They not even answer if you have any issues. Poor service ????... Read more
14th Nov 2018 (6 years ago)

M Bond

5/5 Stars
Excellent in all aspects . Highly recommended... Read more
2nd Nov 2018 (6 years ago)

C Denton

5/5 Stars
We recently moved into a property in a lovely, sought after area shown to us by Vanessa and couldn't be happier. We absolutely love our new house, the move was quick and hassle free and so far have found all of the staff at VA to be very friendly, helpful and efficient. So far so good - highly recommended and no complaints from us!... Read more
Tenant
24th Sep 2018 (6 years ago)

M Leney

5/5 Stars
The best agent I have come across. Very helpful and efficient... Read more
17th Sep 2018 (6 years ago)

K Bezzeg

5/5 Stars
Great agency!... Read more
24th Apr 2018 (6 years ago)

F Khan

5/5 Stars
Simon and Vanessa were fantastic! They provided a professional and smooth service making moving in to our new flat very easy. I would not hesitate to use them again and recommend the agency to anyone who is interested.... Read more
Tenant
31st Mar 2018 (6 years ago)

A Salvado

1/5 Stars
The reason i gave 1 star to this agency was the unprofessional way me and my boyfriend were treated. We were interested in renting a house, gave them a call and arranged a viewing. We loved the house, however there was a bed in the living room which we asked if it could be removed before we moved in, and Simon (the agent) said yes. So far so good, we paid everything we needed to pay for and on the day we were told we could move in things started going really bad. We go to the agency to sign the contract and get the keys and when we get to the house the bed was still there, the heating wasn't working, there was no electricity whatsoever.... Worst of all, Simon was at the agency when we signed the contract and didn't even care to bother telling how the house was. Also I found out that the electricity meter was on my neighbour's lot! So if the power went off or something and the neighbour wasn't home, I would have to sit in the dark and wait for them? I felt wronged. When we went back to agency to complain about how the house was, one of the agents started laughing! Also the landlord was a joke, didn't care about us at all. We asked several times if he could go to the house or send someone to fix everything so we could move in and he would just throw us a date and do nothing. Just empty promisses.... Read more
Tenant
16th Mar 2018 (6 years ago)

K Shah

5/5 Stars
Great service from Simon, he found me a tenant in 1 day!! Very professional, always available to talk to on the phone, and most importantly very efficient. I would recommend this agency to any landlord in the area - amazing!!... Read more
Landlord
7th Feb 2018 (6 years ago)

Y Miah

5/5 Stars
Vanessa was very polite and understanding. Was genuine from the very beginning and tried to be as helpful as one can be.... Read more
28th Jan 2018 (6 years ago)

R Freckleton

5/5 Stars
Since working with VA Property for the last 7 years I have had the best experience. They are extremely professional and thorough with their work. Being in such safe hands I have been able to recommend them to friends and family. Thank you so much VA Property for making my life stress free.... Read more
24th Jan 2018 (6 years ago)

D K

1/5 Stars
Unprofessional Time wasters! if you are a tenant avoid VA! all they need is your referencing fee ( hope government bill will pass and ban this rip off system) , They lie to your face and waste your time.. even they will encourage withdraw your application then they can keep your holding deposit as well. if you are a landlord use online agents ( eg: Imtheagent, Openrent) you will save lot of money £££ and receive same service.... Read more
Tenant
22nd Jan 2018 (7 years ago)

N Wakama

1/5 Stars
If I could give -20 stars I would. This is the most incompetent company I've ever had the misfortune to deal with. They didn't even protect the tenancy deposit within the legally required time! no receipt given for rent payment made over a week ago. I asked for my personal information held as per my legal right on 23rd September and I'm still waiting. They are the definition of cowboy outfit and now have to take them to court to get back my deposit and compensation for not securing it.... Read more
Tenant
22nd Dec 2017 (7 years ago)

M Bousbaci

5/5 Stars
Excellent viewing with the help of your consultant Stephanny,,very helpful,, very professional.. Thanks... Read more
27th Nov 2017 (7 years ago)

G Squad

5/5 Stars
Great estate agent, would definitely recommend.... Read more
19th Nov 2017 (7 years ago)

S Consulting

5/5 Stars
Va property have been managing my property for over 6 yrs and I most say its been so good that I haven't been to my property for over 4yrs because the service gives me peace of mind. The charges are value for money because I am always kept informed of everything happening at the property. The profile of the tenants are scrutinised making sure they are people that can afford the rent and thorough checks are carried out. Va property always have my interest and they make sure that charges for any repair work is reasonable and not over priced. As a landlord peace of mind that a letting agent has your interest at heart is important because there are alot of cheap cowboys out there. Keep up the good work... Read more
Landlord
14th Nov 2017 (7 years ago)

R Thomas

1/5 Stars
Wouldn't use them or recommend them if you are selling your home. Unprofessional service from the team. Very disappointed. It took them 4 weeks to give me a copy of my contract which I constantly contacted them on a daily bases for this peice of paper. Finally came through by email. Avoid using them ! I'm still waiting for them to collect their sign outside my property for over week ago.... Read more
Seller
30th Jul 2017 (7 years ago)

K Ellingham

1/5 Stars
I currently have a property through this letting agent they are useless phone them about a problem they say we'll be out tomorrow well that was 4 weeks ago still not been out to sort wasps nest still not been out to pick up old washing machine fix taps in bathroom guttering outside the list goes on and on... Read more
Tenant
1st Jul 2017 (7 years ago)

M Ahmed)

5/5 Stars
Had a pleasure doing sale business. Will be looking forward to using their service for lettings!... Read more
Seller
10th Jun 2017 (7 years ago)

R Glover

5/5 Stars
I have used VA Property Services and dealt with Venessa for 8 years, during which time she has managed two properties for me and sold one of them. I have always been very happy with the service, and in particular with her great work managing a very difficult situation with one particular tenant. This tenant was self-employed and had irregular income, and I understand was being pursued by various creditors. Venessa’s patience and great diplomatic skills were critical in ensuring that in 4 years not a single payment was missed. These same qualities also ensured that these same difficult tenants left after protracted discussions, without recourse to the courts having paid their rent in full. I would not have been able to achieve this outcome myself, and have no hesitation in recommending Venessa and VA.... Read more
Landlord
19th May 2017 (7 years ago)

D Corriette

5/5 Stars
Fast, efficient and very helpful. I love being a VA tenant. The staff are always helpful and any issues with the property are dealt with quickly. I have been a tenant since 2013... Read more
Tenant
19th Mar 2017 (7 years ago)

B dunne

5/5 Stars
Been with Va properties since May 2016, and I can say they are one of the best letting agents I have come across. Simon and the team have dealt with every query I have had with professionalism and efficiency. Venessa runs a great business and has some amazing staff there - always welcoming when you come into the office, approachable and Simon always ensures that any problems relating to the property are dealt with in a professional, quick, manner and always goes above and beyond. Well done Vanessa, Simon and the rest of the team!... Read more
Landlord
27th Feb 2017 (7 years ago)

A Jamal

5/5 Stars
Moved into a nice apartment very helpfull and good customer service skills AARON BARR Will be dealing with him in the future... Read more
Tenant
27th Feb 2017 (7 years ago)

K Mayo

5/5 Stars
I have to say that dealing with Aaron at VA has given me confidence in their services, he does what he says, polite and personable. VA have let several of my properties recently and the tenant choice has proved excellent well done VA... Read more
Landlord
27th Feb 2017 (7 years ago)

R Hyde

4/5 Stars
As a local employer, we need an efficient, lettings agency who can offer us a professional and personalised service while remaining flexible and accommodating in their approach. Gavin Dick at VA Property Consultants provided us with excellent service and with a smile, using his extensive local knowledge to come up with several attractive property options for us at relatively short notice. I would not hesitate to recommend him to anyone looking for property in the Luton area.... Read more
27th Feb 2017 (7 years ago)

R Florin

5/5 Stars
I met Gavin on Saturday at noon and by 2 PM we had a perfect match. the place he found for me is perfect. perfect location, I can easily walk to work, train station nearby plus a shopping centre. this is my first experience with an agency in the UK, I'm really glad I came to them. can warmly advise you to do it also.... Read more
27th Feb 2017 (7 years ago)

P Morris

5/5 Stars
I have found the staff,especially Gavin, very helpful and understanding. They have always kept me informed of any changes to appointments etc and have been very forthcoming with offers of properties and also very sympathetic in understanding the changes in my circumstances. I will recommend VA to my colleagues and friends.... Read more
13th Feb 2017 (7 years ago)

A O.

5/5 Stars
I have used VA properties for the last 6 years. I have never been disappointed. The professionalism and efficiency with which they operate is without blemish. I will continue to use their services and would thoroughly recommend them.... Read more
8th Feb 2017 (7 years ago)

S A

5/5 Stars
I just got off the phone to Tanya at the office and I can't praise her enough. She gave me great advice, wasn't pushy or rushed for time. She was honest and so polite. Great stuff, really impressed.... Read more
4th Feb 2017 (7 years ago)

K Fourie

5/5 Stars
Very friendly and professional property manager who helped me. She knows the laws and was very helpful... Read more
1st Sep 2016 (8 years ago)

C Tahir

5/5 Stars
let my property through VA and they were fantastic. they found me a tenant within a few days and they were corporate tenants. great service and it continues even though they are not managing my property they are available to help... Read more
Landlord
27th Jan 2016 (8 years ago)

J McNally

2/5 Stars
Disorganised to the point of incompetence. They took us to view a property *twice* without informing the current tenants that we were coming (luckily they were still OK with letting us look round). They couldn't answer basic questions such as "how much is the deposit?", "who manages the property?". Once we had chosen a property to let they dragged their feet over the paperwork, and didn't keep us informed of what was going on. Three of us work together, but instead of getting our references all together, they got in touch three separate times - and on different days! Four days before we were supposed to move in they woke up a bit and started asking us to chase our references to send things back to them quickly; it turned out they hadn't actually yet been in touch with several of the references, despite having had two weeks to do so. Why are we paying a £90 admin fee per person for this??... Read more
Tenant
30th Jun 2011 (13 years ago)
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