E Guillot
Rented a property with Walton Residential for over 2 years (after being a flat renter in London for close to 15!) and had a pleasant experience with the whole process (thank you so much Pat!) : all interactions were very respectful and empathic, issues within the flat during the tenancy were dealt with very efficiently, the exit process was run very fairly too.
To be clear to landlords, I am NOT saying Walton was lenient to us, tenants - among others, there was quite some negotiating involved or we've seen our tenancy conditions on renewal adjusted to reflect the market conditions at the time. But everything was done with a personal, fair and sensible approach., which was very appreciated... Read more
Tenant
18th Nov 2023 (1 year ago)
S Alasfoor
One of the worst agencies i ever dealt with... Read more
21st Feb 2023 (1 year ago)
M Gomez

I rented a property with Walton Residential and I had nothing but a good experience.
After having rented with multiple well known agencies in London, I was surpised by the personal aproach I received from Pat. From the beggining when I showed interest in the property, throughout my renting and at the end of the tenancy, my queries were resolve promptly.
They have a very user friendly system to report faults, and the only time I needed to get something fixed, this was done within two days.
Also, I really appreciated that I was not harashed to sign the contract and pay the deposit immediately after having my offer accepted, which is something that I have experience with bigger agencies.
I was also offered a very fair rental increase, considering how crazy the London market had got in the last year, which allowed me to continue living in the flat before I completed my sale.
At the end of my tenancy, I got given a detailed list of what was expected in regards to end of tenancy, including cleaning, which was very useful. Needless to say, my deposit was returned in full and I had no issues at all.
Overall, I would completely recommend renting with Walton Residential if they have a property of your interest. I had a great experience and I would deffinetly rent with them again if I needed to in the future.... Read more
Tenant
10th Nov 2022 (2 years ago)
B Jaafar
The managing director withheld my holding deposit illegally (625 Pounds) and would only return half, claiming it cost her 312.5 pounds to reference me, I would not recommend this agency to anyone.... Read more
Tenant
3rd Feb 2020 (5 years ago)
M Hickman
Having used several property management firms in London (and been consistency disappointed) it is a delight to be able to review the team at Walton so highly - have been happy to recommend to colleagues and investors alike in the past and recommend publicly here.... Read more
Landlord
26th Nov 2018 (6 years ago)
P Goss
Walton Residential provided an excellent and efficient service from start to finish. Highly recommended !... Read more
26th Nov 2018 (6 years ago)