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Watermans

4.8

390 reviews

5-10 Dock Place, Edinburgh, EH6 6LU

We know that deciding to sell your home can seem like a pretty daunting task, but it doesn’t have to be. Our estate agency team are experienced in selling properties, from one-bedroom city-centre flats to large, detached houses in the countryside, and everything in between. At Watermans, we take the hassle out of the property sale process for you. That means if you list with us, you can ensure your property sale will be a straightforward and stress-free experience.

Opening hours

Monday 9:30am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

View all details

Watermans Reviews (390)

Have you used this agent?

N Pacheco

I used Watermans for my first flat purchase, and I couldn’t be happier with the experience. Shawn Wood was my conveyancing solicitor, and he was absolutely wonderful. From start to finish, Shawn kept to his word regarding the timeline, which was crucial for me since I was working under a strict deadline. Shawn was not only reliable and efficient but also incredibly reassuring throughout the process. He answered all my questions with patience and clarity, making a potentially stressful experience much smoother. Thank you, Shawn, for your professionalism and support!... Read more

30th Oct 2024 (6 weeks ago)

P Russell

An excellent & quick service, would recommend them highly... Read more

24th Oct 2024 (7 weeks ago)

E Turlik

Absolutely fantastic from start to finish. My case was transferred to Johnny and his team who have been a pleasure to deal with! Have made the whole process so easy and stress free as a first timer! Would recommend the Watermans company to anyone who was looking. Top class service??... Read more

16th Oct 2024 (8 weeks ago)

R Ward

I wasn't their client, my buyer was. The solicitor left everything to the last minute, caused huge amounts of stress and went on holiday leaving an unbriefed colleague to take over just at the point when the sale was due to complete. The buyer ended up phoning my solicitor to apologise for the inaction of Watermans. They were disorganised and complacent with no regard for the difficulties they caused.... Read more

15th Oct 2024 (9 weeks ago)

M Bhoy

Very professional..dealt with my claim with zero hassles and I was awarded and paid directly to my bank ..overall a very easy experience and dealt with very promptly and professionally Thank you Martin... Read more

11th Oct 2024 (9 weeks ago)

M mcvey

Sam was my claim handler and I found him to be professional, at all times with great communication skills. Am absolute credit to this solicitors. Delighted with his work in handling my claim.... Read more

27th Sep 2024 (11 weeks ago)

V Mcgovern

Watermans handled a personal injury and car loss claim following a road traffic accident.They did so superbly. They were extremely efficient and professional in their communications and excelled in negotiating a settlement which was far beyond our expectations . This work was primarily done by Johnny Richardson, whom i cannot speak highly enough of. There were some issues in the case that Johnny handled with patience and skill .He was instrumental in achieving a settlement which, as stated, exceeded our highest expectations . This was my first experience of this firm and i can easily see why they are so highly rated and successful.... Read more

16th Sep 2024 (13 weeks ago)

J Kilanowski

I used Watermans to buy a property, they came recommended to me by my mortgage advisor. I dealt with Sophie, who was extremely helpful throughout the process, answering all my queries, which probably were a little silly at time as I was a first time buyer and had little knowledge on the process, and kept me up to date with any developments. Highly recommend for conveyancing, thanks to Sophie this process was a lot less stressful than I think it would've been otherwise... Read more

22nd Aug 2024 (16 weeks ago)

K Bowles

I wish I could say we had a good experience with Waterman's but ultimately I think we were left feeling their service was lacking. We used them this past spring in the purchase of our first home - did we ultimately purchase and move into the property? Yes, and for that fact I give two stars. However, our assigned solicitor Aaron was fairly noncommunicative throughout the whole process and we repeatedly had issues getting our documents shared and approved. We would submit documents within 24 hours of request, and then get a reply that they were not suitable sometimes up to two weeks later. This carried on to the point where the handover of keys was delayed. Things happen, and that in itself wouldn't have been such a big deal. However, after we got moved in we had an issue with the flat, still within the window where it falls to the seller to sort out. Although Aaron was somewhat helpful getting back into contact with the seller, once the bill came through for that service, which was not our responsibility, he pretty much fell off the face of the earth - no replies to our emails, calls, or voicemails. It's been about two months and still our messages have gone unanswered. Lastly, although my partner (male) and I were buying the property together, I was repeatedly left off email communication despite consistent reminders for me to be included as an equal purchaser of the property. Just sort of one more thing that rubbed us the wrong way. Overall, we're disappointed in Waterman's lack of timely communication and customer service, and plan on using another firm in the future.... Read more

13th Aug 2024 (18 weeks ago)

L Lhomme

If you can avoid them, we highly recommend doing so. We used Watermans for their solicitor services based on recommendations from First Mortgage. The communication was extremely poor; our file felt neglected, and we had to chase them for updates. Neither the buyer nor we were in a chain—the flat was unoccupied for three months, and we were first-time buyers. Halfway through the process, they had to change our solicitor due to family problems, leaving us without answers for two weeks. The process was far from smooth. It was very disorganised, and when we called them to stress the urgency of the matter, as we couldn't afford the overlap of double rent and mortgage payments, we were laughed at. Two days before getting the keys, we finally received an update and a call from the director to apologise. While we appreciated the call, it did not help and felt like an excuse for their lack of professionalism.... Read more

7th Aug 2024 (18 weeks ago)

N Cheshire

Very poor communication, kept calling my brother rather than my mother (SHE was the client), rude to my elderly mother, property guy Lee refused to speak to me as I couldn't be bullied, no response from senior partner when raising a complaint. DO NOT USE... Read more

31st Jul 2024 (19 weeks ago)

A Carlin

Very thankful to Johnny from Watermans for his patience and professionalism with a personal injury claim he was dealing with on my behalf following a RTA. The whole process was stress free, which was fantastic due to other family circumstances at the time of the accident. Would highly recommend both Waterman’s and Johnny to family and friends.... Read more

25th Jun 2024 (25 weeks ago)

I Adams

My brother has terminal cancer and is in a hospice. His condition took a dramatic downturn over the weekend which resulted in him being unable to travel to Watermans office to sign the will. Watermans Amy Kennedy visited my brother in the hospice, outside of office hours, to ensure the will was signed and properly witnessed. She was brilliant throughout and the family can’t thank her and Watermans enough for their help during a very difficult time.... Read more

18th Jun 2024 (26 weeks ago)

S Weatherston

I had problems getting my motor insurance excess paid after a no fault accident. Michael Mcguiness acted for me and got my money plus a £50 payment for inconvenience. He kept me informed at all times was very pleasant. I couldn't thank Watermans enough for a great service.... Read more

23rd May 2024 (6 mo. ago)

M Daw

5 star experience with Johnny Richardson from Waterman's solicitors for my car injury claim. Kept up to day throughout and was well happy with my settlement. Thanks again. Highly recomended.... Read more

22nd Apr 2024 (7 mo. ago)

Performance stats

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