Westways are an estate agent in Marylebone. They mainly list properties in W9, W2 and EC2. Over the last 6 months, they've listed 10 properties, with 15 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday10:00am - 4:00pm
SundayClosed
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Westways Reviews (130)
Have you used this agent?
92%
1%
1%
0%
7%
E Hulme
We recently moved into our new rental and Gian at Westways has been super responsive in assisting us with the move in process. The quick communication is much appreciated.... Read more
17th Sep 2024 (28 days ago)
K Oakey
We had a good experience with Westways. They were helpful throughout the letting process. Alessandro was a very polite and responsive agent, corresponding with us and helping us negotiate several points of the agreement within a relatively limited span of time, allowing us to move in before we both had to leave for the summer (we’re students who live in London during the academic year). It’s often difficult for students to secure private housing, and Westways was very helpful for us in doing this.... Read more
7th Sep 2024 (5 weeks ago)
I Dupraz
Westways Lettings team is probably the worst lettings team I have encountered in London in my 13 years of living in London and renting 7-8 different flats. The team is unresponsive, uncoordinated, and rude. I waited 12 months to have my front door sound proofed, and the repairs made it worse than it was before. I also had a gas leak from a poorly installed boiler and was accused of making up that there was a gas leak. I don't recommend renting with Westways.... Read more
27th Aug 2024 (7 weeks ago)
S Chen
As a first-time renter in the UK, I had an excellent experience with Westways, thanks to David’s outstanding service. From the moment I found the property, David guided me through every step of the process, making it smooth and stress-free. Even after I moved in, he was quick to respond to an emergency situation outside of working hours and provided the support I needed.... Read more
17th Aug 2024 (8 weeks ago)
J Bradney
Terrible estate agent. Left us without power for a whole weekend because apparently that’s, “not an emergency”. Avoid at all costs.... Read more
5th Aug 2024 (10 weeks ago)
M Sheehy
Decided that preventing water leaking onto light fixtures was non-essential maintenance... Read more
5th Aug 2024 (10 weeks ago)
B Salmon
They are abysmal at dealing with issues with the property, often taking months to sort anything out. In the end the only way I could get stuff looked at was by turning up to their office in person. When a leak caused the electricity to go out, they said it was non-urgent and said to just "keep the lights off."... Read more
5th Aug 2024 (10 weeks ago)
M Degetau
I had a really good experience with Westways, specially with Alessandro who was very helpful. The entire team is very professional and they helped me secure my new home.
Totally recommend... Read more
28th Jul 2024 (11 weeks ago)
I Vázquez
I am very happy with the home that Alessandro from Westways has helped me find, it suits what I needed exactly. At every moment he has been kind and effective and really listened to my situation so he could try to find the best possible fit. I am very pleased with the result and recommending their services to others. Will also go to them if I move again in the future.... Read more
2nd Jul 2024 (15 weeks ago)
M McKinnon
So impressed with the helpfulness and kindness of Alessandro - he helped us secure our flat and made the process as painless as possible. Am so happy we went with Westways!!... Read more
17th Jun 2024 (17 weeks ago)
S kurilla
We recently moved into our new flat and our experience with Westways has been smooth and pretty straightforward. Alessandro our agent was very polite and friendly with us and answered all our doubts and questions, he was very quick to put our offer with the owner and we closed the deal within a few days. Our move-in process was also without any hassle. I would recommend Westways and Alessandro to everyone here.
Best,
Shruti Kurilla... Read more
8th Jun 2024 (18 weeks ago)
E Rasoul
Extremely poor service. I received an email from David, requesting information about my income, preferred lease length, etc, after I had reached out regarding a property. I replied within minutes and heard nothing back for a day or two. I ended up calling the office asking for a viewing, which, ironically, David setup. I then called back to reschedule so that I was able to have my wife view the property with me. He then informed me that an offer had actually been made and accepted. When I asked him why he hadn't gotten back to me sooner after our initial emails, which would have, at least, given me a chance to have made an offer - he said nothing and hung up.
Extremely poor form.... Read more
31st May 2024 (20 weeks ago)
M Eeden
Alessandro helped us during our search for an apartment in London. He is professional, listened to what we had on our list as requirements and guided us through the process to secure a lovely apartment.
We really appreciated his open communication and willingness to help us secure a place within our budget and requirements range.
I highly recommend him as an agent. He really is one of the best in the business. Keep up the good work Westways!... Read more
8th May 2024 (23 weeks ago)
Bing
Tenancy start date: 29th Feb 2024.
Our experience with this agency has been appalling.
They disrespected our time by giving literal last-minute notices and, on one occasion, being over an hour late for an appointment. Prior to us moving in, it took the letting team over 4 attempts to correct simple mistakes in the tenancy agreement.
The property management is also poor. Despite agreeing to install an additional layer of privacy mesh curtains as a condition precedent to signing the tenancy agreement, as the property is next to a bus stop (for which we have offered extra rent per month), the agent mistakenly renewed the existing curtains without installing the privacy curtains and tried to spin this mistake as simply "not meeting tenants' expectations". It has been one month into the rental, and there has been no progress whatsoever.
I feel compelled to share this review, as the current score does not reflect the true experience one can expect.
Update:
The property management has followed up on the issue of mesh curtains for privacy. We were sent curtain wires and curtains on 22nd April, and we offered to install them ourselves as the mechanism is relatively simple. This has been a welcome development, instilling a sense of progress and helping to rebuild trust in their responsiveness and commitment to resolving issues.... Read more
7th May 2024 (23 weeks ago)
G Gnoch
Confirmed a viewing with me and nobody was there when I turned up. Office says shut 4pm, it was shut from 2:45pm and no one was there either . I called 4 times and left a voice note, still no response. Highly unprofessional.... Read more
29th Apr 2024 (24 weeks ago)
Performance stats
% of asking price
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Average sale time
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Fee
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.