We bought a flat through Adam Prince at Greene & Co., and had a very positive experience. Adam was friendly, helpful, and excellent at guiding us through the process. He understood our needs and preferences, never making us feel pressured to buy a place that wasn't perfect. I would highly recommend him to anyone looking to buy!
Booked an appointment and confirmed to view a property with one of the staff named Patrick.
However, when I arrived at the property, Patrick did not show up. When I called him again, I was told that he could not make it and had to send someone else to cover. The cover person does not know well about the property. The property shown to me also does not match what they listed on the website.
This is not professional at all.
We saw other agent showing customers the same development. The agent came on time with a lot of detailed information. What a contrast! How I wish I had contact the other agent.
David, Alex and the rest of the staff did a great job handling the sale of our flat. In a slow market they guided a difficult sale through to completion and kept everyone - ourselves, the buyers and the solicitors - happy and moving forward. A real pleasure to have dealt with them.
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
Rebecca is great, very passionate and patient. I will definitely recommend Foxton because of her
Unbelievable experience. They promise us a clean property but they gave us a flat totally infested by cockroaches, in a very bad conditions, unfit for human living. Even in the inventory check there is a pic with a cockroaches. They decline every responsability and when I said that based on the contract the property had to be perfectly clean (professional cleaning) and fit for live they answered me that I could let the flat in the same condition at the end of the contract.
A massive thank-you to Anna and the team for helping us find a buyer, and then ensure the sale went through quickly and painlessly. Patient, supportive, friendly and professional from start to finish, Anna's unflagging positivity in particular took a great deal of anxiety out of what can be a very stressful process.
I recently let my 1BR flat in Queens Park with Knight Frank. Professional and friendly service.
I had a great experience working with Greta from Foxtons while I was looking for a flat in Maida Vale. She's helped me find and secure an excellent property! I would recommend working with her to anyone.
There was a stinky rotting hole in the floor of the bathroom, Foxtons ignored all emails about it for 6 months. Then they sent someone around to cover the hole with newspaper. A further 6 months later we realised they were never going to fix the hole and moved out.