R life
Went to viewing and all was great until we had to communicate with the letting team at Fair Oak. No response or follow up. Called few times and the person was never available, never actually replied to my email even tho she said she would this resulted in us not getting the house. Not impressed with them at all.... Read more
30th Aug 2024 (23 weeks ago)
C Marechal
Every member of staff was great! One thing that really stood out was the positivity of everyone. Communication was really good and they were quick to chase or respond when necessary. Everything explained at our first meeting with Luke was 100% delivered. Thank you to all of the team!!... Read more
28th Sep 2023 (1 year ago)
Overall I was satisfied, the only feedback I have is I would have appreciated a little more communication around viewing arrangements and cancelled viewings via street weren't always received by the people that booked the viewing.... Read more
Seller
13th Jun 2023 (1 year ago)
Amazing service from start to where we are now. Could not be better. Claire Southwell and Michaela Roper from the Bishops Waltham branch were absolutely incredible. Both highly proactive, professional, friendly, approachable and efficient. So happy that we decided to go with White and Guard. ... Read more
Seller
10th Jun 2023 (1 year ago)
Staff have been understanding of any concerns we have and taken steps to improve the process... Read more
Seller
2nd Apr 2023 (1 year ago)
I found all their staff extremely professional, polite and not aggressive in their marketing approach and appraisal. Very impressed with the number of viewings that they had arranged, on average a viewing every other day. They always gave you feedback after each viewing. My property was sold within 3 weeks. ... Read more
Seller
19th Jul 2022 (2 years ago)
Professional and friendly, superb local knowledge... Read more
Seller
10th Mar 2022 (2 years ago)
A Weller
The valuation was fair and considered and the dealings with the agent and the completion of the transaction were smooth without complication. They were a very approachable team that were genuine and instilled trust.... Read more
Seller
9th Feb 2022 (2 years ago)
I Ackland
White and Guard have become our family agent. They have been exceptional in dealing with our recent purchase and I could not recommend them highly enough! The Fair Oak team have kept us informed and guided us through every stage of the process making it as easy and stress free as possible. Wouldn’t use any other agent.... Read more
Buyer
21st Dec 2021 (3 years ago)
E Cox
I have found white and guard to be extremely helpful, great communication and fab team all round. Would highly recommend their service!... Read more
21st Dec 2021 (3 years ago)
K Heasom
Jamie at white and guard was brilliant from the moment he walked through the door, well presented, well explained and couldn’t do more to help. He has had great communication throughout and will 100% be using him again in the future!... Read more
21st Dec 2021 (3 years ago)
M Davies
We had an amazing experience with White & Guard, Fair Oak. They were professional from start to finish, answered all our enquiries and were just really supportive. They found the perfect buyers for our house and the process was easy. Can’t thank them enough! Big shout out to James, Dan and Jamie! Thanks guys ????... Read more
Seller
21st Dec 2021 (3 years ago)
P Mead
from start to finish, me and my girlfriend received excellent service from White and Guard. We had a huge chain and whilst there was a few hiccups (because the chain was so large) White and Guard did everything they could to make sure we were kept updated. Huge shout out to Dan who dealt with the initial viewing and Leanna who was our sales chaser! Can't praise them enough.... Read more
8th Nov 2021 (3 years ago)
R jenkins
Amazing service, very professional, would definitely recommend... Read more
8th Nov 2021 (3 years ago)
A Horn
I cannot thank Jamie at the Fair Oak office enough. He went above and beyond and constantly kept me in the loop... Read more
28th Oct 2021 (3 years ago)
B Smith
Great communication from the team, especially Leanna who kept me informed every step of the way and went above and beyond to make things happen!... Read more
28th Jul 2021 (3 years ago)
Rhi
We met Dan at the property and he was very personable and friendly. From previous experiences with other estate agents we felt they found it hard to remember any preferences or requirements for properties and would just send you the latest one available. However Dan was able to remember details about us and it is little things like that that make a difference - you feel like a person rather than a potential buyer! Leanna then helped us during the sales progression and Leanna was fantastic. She responded to our queries quickly and wouldn't leave us hanging. She was always available and I've no doubt that Leanna is the reason the purchase went through so quickly. She was on top of everything pushing the sale through. Thank you Leanna and Dan.... Read more
Buyer
26th May 2021 (3 years ago)
Sam
Extremely professional, courteous and friendly team. Every aspect from beginning to end handled to ensure the least amount of stress. Best Estate Agents I've used. Thanks especially to Dan on the sales team and Leanna on Sales Progression.... Read more
Seller
26th May 2021 (3 years ago)
S Halifax
Our experience with White & Guard has been excellent. From the first meeting to exchange of contracts we have been kept informed. Leanna has, in our opinion, gone above and beyond to help us. Special thanks to Dan, George and Leanna for all your efforts and support.... Read more
8th May 2021 (3 years ago)
H Carroll
My boyfriend and I are first time buyers, exchange and completion happened today which couldn’t have happened without the amazing team at White and Guard Fair Oak, specifically George the estate agent and Leanna. They both made our first house buy so easy and smooth! We were constantly updated throughout the process and no question was too small or silly! On meeting George at the house we have now brought, he was so friendly and warm and answered all our questions! He’s an asset to the team for sure. Then Leanna got in contact with us and honestly couldn’t have asked for someone more helpful! We had a few bumps along the way but Leanna was more than determined to help and get things progressed. Leanna is just amazing! Thank you so much to everyone at White and Guard who helped on this exciting journey for us! Would definitely use White and Guard again!!... Read more
Buyer
7th May 2021 (3 years ago)
G Fulford
A stressful move was made easier with the responsive support of Leanna Hill from White and Guard. She liaised well with the other agencies and helped keep the process on track, along with regular, friendly phone calls and updates. .... Read more
6th May 2021 (3 years ago)
G B
Sold my house with White & Guard Fair Oak. They were extremely helpful through out the process. In particular, Leanna in the sales chasing team was brilliant. I had a few difficulties during my sale, but Leanna showed great determination and perseverance in chasing down solicitors and 3rd parties in order to get the sale over the line for me. Thank you so much!... Read more
Seller
29th Apr 2021 (3 years ago)
S Robinson
We bought our lovely new home from White & Guard in Fair Oak on 6th March. Their standard of service really was a cut above the rest. We looked at number of properties and so dealt with agents from various local Estate Agencies. The White & Guard experience was so much more professional but with a friendly touch as well, especially as we had no idea what we were doing. Nothing was too much trouble.
We received regular updates from the team who liased with our chosen Solicitor as well as keeping in touch with and passing on messages from the Sellers.
We will be selling our previous house shortly and will definitely use them. George , Leanna, Chelsea and everyone else from White & Guard in Fair Oak thank you so much for all your help. You really are the 'Rolls Royce' in this profession and I'd be happy to recommend your services any time.... Read more
Buyer
5th Apr 2021 (3 years ago)
C Neale
Excellent communication and very helpful. Thanks!... Read more
9th Mar 2021 (3 years ago)
R Hein
Very professional and helpful, they have marketed our property really well... Read more
Landlord
10th Feb 2021 (3 years ago)
N Lang
I couldn’t have asked for better support with the sale of my property from start to finish. The team at Fair Oak (and Hedge End) went above and beyond to help what was already a very stressful situation for me. Always finding solutions and giving support every step of the way. Leanna, Chelsea, George, Dan, Kelly and Christian, to name just of the few of the team I got to work with. Thank you all so much for all your hard work and support, It made a huge impact on me. I can’t recommend highly enough. Special thanks to Leanna for always assisting with her kind personal touch.... Read more
Seller
8th Feb 2021 (3 years ago)
A Collier
Extremely positive experience with White & Guard. Particular mention to Leanna who has been awesome throughout - helpful, attentive, proactive and most importantly, upbeat when things got tricky. W&G have been there throughout, coordinating all of the relevant parties to ensure that the process ran as smoothly and quickly as it could. We would definitely recommend for anyone buying in the area and would definitely use again in the future. Thank you Leanna and White & Guard.... Read more
Buyer
12th Nov 2020 (4 years ago)
R Simpson
I have been house hunting for many months in the area and dealt with most of the local estate agents. I have been most impressed by W & G. They are really helpful and assertive to notify of new properties into the market- there communication was excellent- Sarah was particularly outstanding, and if in the future I am looking to market my house I will be using them because as a vendor I would be confident that the service they offer is a very proactive one in selling property and acting on behalf of their clients best interests. The variation in service provided by different agents is astounding!
5 star service white & guard - thank you... Read more
7th Feb 2020 (4 years ago)