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HouseWorth
© GetAgent Limited 2025
- Connells - Eastleigh
Connells - Eastleigh
19 Market Street, SO50 5RH
Established in 1936, Connells are a network of high street estate agency branches, dedicated to providing a wide range of home moving services. At Eastleigh, our team can help with selling or buying, letting or renting, mortgage services and much more to facilitate every step of your journey. Choose us.
Opening hours
- Monday 8:30am - 6:30pm
- Tuesday 8:30am - 6:30pm
- Wednesday 8:30am - 6:30pm
- Thursday 8:30am - 6:30pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Accreditations
Connells - Eastleigh Reviews (152)
Have you used this agent?
79%
3%
1%
2%
15%
All (152)
Seller (35)
Buyer (30)
Landlord (9)
Tenant (18)
General (60)
Anonymous Home Buyer
Amazing team. We have been assisted and helped all throughout by the Connells Eastleigh Team from the start until completion. Chloe, Izzy and Dan have been especially kind and are always available to answer questions and provide information to any questions we have. The team has helped expedite the process just in time for us to move in on completion date. Happy to have chosen Connells for our home buying process. Will recommend!
Buyer
20th Mar 2025 (12 weeks ago)
J Haydney
hi my name is Fiona Pope and I have recently started a tenancy through Connell.
Hayden Gelman and Neena were absolutely brilliant, nothing was too much trouble. Hayden bent over backwards to help where ever he could.
thank you to both, wouldn’t hesitate in coming back in the future.
best wishes
Fiona Pope
Tenant
19th Mar 2025 (13 weeks ago)
Anonymous Homeseller
Awful photos of the property. Very little communication. Lost interest in selling the property very quickly
Seller
26th Feb 2025 (16 weeks ago)
Anonymous Homeseller
We were disappointed with the lack of interest in our property and with minimal communication it felt as though not much effort was put into selling.
Seller
16th Dec 2024 (5 mo. ago)
Anonymous Homeseller
Haydon Green was very helpful very professional and always there to help. Can’t speak highly enough of him.
Seller
14th Dec 2024 (6 mo. ago)
M Sahota
A massive thank you to all the support Chloe provided during the whole process - she was incredibly thorough with our mortgage application and continuously advised us on moving interest rates. This was a massive help as first time buyers. Thank you Connells for making our experience so pleasant!
Buyer
9th Nov 2024 (7 mo. ago)
L clark
I have dealt with Dan several times over the last 5 years and have to say I will not be using anyone else in the future we have created a great relationship as well as his lovely helpful colleagues.
This sale has been a very long drawn out process and been very frustrating at times Dan and his team have always been there at the end of the phone reassuring me and making me feel at ease as we all know selling and buying houses is so stressful at the best of times.
Dan also helped myself and my family sell our family home after our parents passed away last year , it was a hard process and they all made it and stress free as they could for myself and my sisters.
Well done Connels Eastleigh 5* for you all especially Dan .
Seller
6th Nov 2024 (7 mo. ago)
J Moody
Had a great time with Connells in Eastleigh. Found their staff to be considering and patient with my enquiries. Very happy with the overall service and would use them again in the future.
5th Nov 2024 (7 mo. ago)
E Clerkin
My partner and I recently used Connells in Eastleigh to a sell a property and the ‘service’ offered was shocking. No communication from sales manager and when concerns were raised they fell on deaf ears and ignored. We would have to chase for updates and on many occasions it would be us updating them. Having purchased a property from a different estate agents I am aware there are other estate agents that do respect their clients. There was no effort made to improve our experience to the point we didn’t hear from them after we exchanged! Having been with them from March, i would not recommend using them and extremely encourage looking elsewhere
Seller
1st Nov 2024 (7 mo. ago)
C Nesvarbu
Best please to buy your properly. Always helpful with your needs or any questions
Buyer
24th Oct 2024 (7 mo. ago)
G Bilali
I had a fantastic experience working with Neena. She was professional and very helpful during the whole process. Highly recommended!
30th Sep 2024 (8 mo. ago)
O Kontogianni
Neena was really helpful throughout the whole process of getting everything done so that we can move quickly into our new property.
26th Sep 2024 (8 mo. ago)
C Hyde
Hayden and the mortgages team at Connells were super helpful in securing us our first home!
Buyer
9th Sep 2024 (9 mo. ago)
S Induni
Amazing! Izzy and the rest of the team did an amazing job at helping me find my first home. Couldn’t recommend them enough!
Buyer
5th Sep 2024 (9 mo. ago)
A Mann
Its great to work with two young professional Hayden Green and Chloe Buck who are best in their job in every aspect and guided me through the best possible way to get the best deal for my remortgage. Really like to recommend as the best advisors in the real estate field with in UK.
4th Sep 2024 (9 mo. ago)
Anonymous Homeseller
Hayden was absolutely brilliant, house went on the market and was sold within 2 weeks. He kept in touch at every stage and other than being very good at his job, cared about our situation and went above what I expected. Chloe sorted our mortgage and again what a wonderful lady, always available to answer anything we asked and nothing was a problem, she made everything so easy and relaxed. I don’t normally do reviews as people are just doing their jobs but felt I had to express my gratitude to these two lovely, dedicated people, thanks Hayden and Chloe your stars ????
Seller
27th Jul 2024 (10 mo. ago)
J Robertson
Appalling. I would not recommend listing a property with Connels in Eastleigh. We listed a three bed property a few months ago and the sales service Connels has provided has been terrible. Viewings are often booked without any communication to see if we can both accommodate (we have previously told Connels that we both WFH and need to move meetings around first) and on several occasions now the agent has either not turned up or very late. Today a client was waiting 20 minutes in the 27 degree heat because the agent apparently went to the wrong house. I can understand this might happen on occasion but this has happened in nearly each viewing on our property. Another gripe is that after a viewing we often have to contact Connels for feedback and too often we are speaking with someone who doesn't know who or what is going on. Avoid for sales.
Seller
25th Jun 2024 (11 mo. ago)
R McCarter
Phenomenal! Over the last 8 months (1 attempted purchase which fell through and a second purchase which has now completed!) Connells have been amazing. I went to them for mortgage advice and they managed to get me a fantastic deal. Nothing was too much and whatever issue arose they dealt with in a calm and professional manner which put my mind at rest (as a very nervous first time buyer) dealt with both Charlotte Williams (Eastleigh) and Emma Pithie (bittern e/southampton) and both we amazing! Thank you so much!!
Buyer
16th May 2024 (1 year ago)
J lawrence
Connells were great, worked really hard during the whole process of buying our new house. They were easy to communicate with and really helpful. On the day of moving in there were some complications, through no fault of connells, however Dan, Hobbie and Chloe worked tirelessly to sort it! Very happy with them.
Buyer
14th May 2024 (1 year ago)
G Lucia
The second time I have chosen to trust Connolls for buying and selling property.
Quality service is always given. Friendly and professional team members who know what they are doing and understand their clients.
Seller
26th Apr 2024 (1 year ago)
J Leverton
“Hobbie is a true asset to the Connells Eastleigh team, always willing to go above and beyond which is extremely rare with estate agents today. Would 100% recommend using Connells whether you’re buying or selling with them”
Seller
21st Apr 2024 (1 year ago)
M Berry
Although we didn’t end up buying through Connells in Eastleigh (we bought through their Romsey branch), Dan, Hobbie and Hayden could not have been more helpful. They took time to understand our needs, explained everything in as much detail as we needed, and even gave honest advice relating to properties being sold by other agents when asked (those other agents, incidentally, didn’t appear to have the level of knowledge Connells do).
We truly felt like Connells were working with us to find the right property at the right price, rather than just wanting to sell to us.
Highly recommended from a buyers perspective.
Buyer
10th Apr 2024 (1 year ago)
T Tukki
The process was transparent and seamless. Neena was of great help.
27th Mar 2024 (1 year ago)
A rajashekar
Neena one of the property managers has been really helpful and professional. Easily approachable and responds swiftly to all my emails. Thanks a lot!
26th Mar 2024 (1 year ago)
Anonymous Homeseller
Thank you kindly for your appraisal of the property and the work that you have carried out during the selling of.
Best wishes
Seller
21st Mar 2024 (1 year ago)
C M
5 stars for Hobbie Beale. He’s been on hand at every step of the way during our house purchase. He’s made buying our first home go as smoothly as possible. Hobbie is friendly and approachable and has managed to solve every concern that myself and my partner had throughout our journey - we highly recommend him if you are looking to buy or sell! He really pulled out all the stops for us. Thank you Hobbie! ????
Buyer
18th Mar 2024 (1 year ago)
J Richards
My estate agent Hobbie has been an absolute pleasure to work with he’s answered any questions me and my partner have had and was always keen to help us with anything we needed! The pressure or buying our first house was lifted when working with him and getting the best deal we could. We couldn’t be happier and we will be back in the future for round two! Top guy with our interest in mind every step of the way, thank you my friend ????????????????
Buyer
18th Mar 2024 (1 year ago)
D Cornforth
Moving house is rumoured to be one of the three most stressful things in life. But from the very first contact with Connells at Eastleigh we felt reassured and in capable hands.
Dan, Ali and Hobby helped guide us through each stage with advise on how to present the house to potential buyers and finally negotiating the best deal.
Highly recommended and very professional. Thank you.
Seller
13th Mar 2024 (1 year ago)
A Santana
My initial mortgage adviser changed roles just before my first house purchase. We had built a good rapport, and I was worried about being transferred. In hindsight, all my concerns were ill placed! I was transferred to Charlotte Williams, who did a fantastic job of patiently guiding me through the complex process. She even explained aspects of the conveyancing process and highlighted points of concern after the building survey. Beyond this, she was very diligent and responsive with the mortgage application. Usually, emailing or phoning me soon after any interest rate drops to discuss updating my application. She would then watch the application and update me on the progress. Finally, her support was fundamental in the rushed completion that was needed in my case. She has been invaluable for a first-time buyer like me, and I look forward to contacting her regarding any future mortgage needs!
Buyer
28th Feb 2024 (1 year ago)
K jones
Rude, aggressive sales and clearly only interested in your money or what they can get from you. The moment you dont show interest in what they need, they dont let you view. Bought through Stanfords anyway, ???? DO NOT USE UNLESS YOU LIKE BEING LIED TO AND CALLED EVERY DAY UP TO 5 TIMES FROM DIFFERENT DEPARTMENTS.
26th Feb 2024 (1 year ago)
A Sunder
Tried to view a property and they wouldnt let me unless i saw their mortgage advisor which im pretty sure is against all regulations then proceeded to slag off the agent i instruted to sell my own home. Absolutely WILL NEVER USE THEM EVEN IF THEY ARE THE LAST AGENTS ON EARTH. STAY AWAY
26th Feb 2024 (1 year ago)
Anonymous Homeseller
Dan and Ally were both easy to deal with, understanding and helpful
Seller
26th Feb 2024 (1 year ago)
Athirasuresh
I am really thankful to Ms Neena street, she helped me throughout the tenancy process.She has given instructions and feed back regularly, and she was accessible to me every time. Thank you Neena.
Tenant
31st Jan 2024 (1 year ago)
J Taylor-Horne
Excellent service from Neena who had my property rented within the week. Helpful and always responsive. Was full of good advice which I took on board. Fully recommend.
Landlord
15th Jan 2024 (1 year ago)
J Dexter
I really can't thank Neena enough, at Connells Lettings in Eastleigh. She was amazing and the most helpful, in which was a difficult move for me. She guided me through every step with patience and professionalism, making the process much less daunting than I thought it ever would be. If you're looking to rent in Eastleigh, and want the best service, she definitely is the person to talk to. Thank you so much again Neena ????
Tenant
15th Jan 2024 (1 year ago)
H Jones
Ali showed us around a property in January 2024. Overall, it was a fantastic experience, Ali had great communication prior to the visit, which put us at ease. Whilst at the property, we felt listened to and Ali was extremely professional. The service that Ali provided is what I expect from all estate agents. Thanks Ali :)
8th Jan 2024 (1 year ago)
G Yeates
Thank you to all the team for the great job they did in promoting and selling our property. Everything was clearly explained, swift and smooth - just what you want in selling property. The staff were professional, respectful and polite to my elderly mother who has never sold a house before. I would recommend Connells as a place to go to. Thanks guys.
Seller
13th Dec 2023 (1 year ago)
D Reeves
We haven't had the easiest house buying journey but everyone at Connells has been absolutely brilliant. Thank you especially to Charlotte, Dan, Hobbie and Hayden who have been so incredibly helpful, kind, reassuring and patient with my endless questions and phone calls. They are friendly, professional and definitely went above and beyond to help us!
Buyer
13th Dec 2023 (1 year ago)
C parker
Appalling service, very little communication, viewings hosted by inexperienced and I'll informed staff, failed to secure any offers, then tried to bill us months after the contract lapsed and another agent had sold our house.
Seller
21st Nov 2023 (1 year ago)
K Fearon
We can't thank the Eastleigh team enough for their help with the sale of our property. From the first contact, Hayden was friendly, professional and knowledgeable beyond his years! My son even ended up looking forward to his visits. The sale was handled smoothly and quickly and all the other members of the branch, Ally, Hobbie and Dan, were helpful and friendly and kept us up to date every step of the way. We live in Scotland now but would definitely recommend Connells to anyone looking to sell in Eastleigh.
Seller
29th Aug 2023 (1 year ago)
R Pitt
Connells Eastleigh offices look a bit bare and without character, but the staff are polite, bright and well informed.
11th Aug 2023 (1 year ago)
N InBook
Estate agent (or sales negotiator) Ali showed us round a house we ended up buying. She was knowledgeable about the property and was able to answer more questions then most estate agents we have come across during our house viewings. She was patient, interested in how we lived and what we needed from a house, and forward thinking. Great communication skills too. Highly recommend her!
Buyer
1st Aug 2023 (1 year ago)
S Shelton
Great service. Professional, informed, helpful and friendly. This team really wants to sell!
20th Jul 2023 (1 year ago)
P Finden
Hobbie at the Eastleigh brand is a star, put up with my hassling like a true champion. Prompt and professional. If your surrounding area for sale boards are Connell’s then they are your best choice.
Seller
28th Jun 2023 (1 year ago)
A Kesby
Having never sold through auction before I found it complicated but Hobbie was most helpful when I rang for advice. He always returned my calls and if he couldn't answer my query he would find out the information and help with the sale of my mother's mobile home. Thanks to him and Dan! Couldn't have done it without you to make the sale run smoothly and efficiently. ????????
Seller
27th Jun 2023 (1 year ago)
E Jobson
I called into the branch and found Hobbie very helpful and informative. Great service. Would highly recommend.
24th Jun 2023 (1 year ago)
Anonymous Homeseller
Selling through auction was made easy with the help of Dan and hobbies. Dan even visited my home to complete paperwork and Hobbie was amazing when ringing the office if Dan was out. He always found out what I needed to know and got back to me. Well done Connels ????
Seller
24th Jun 2023 (1 year ago)
S gorrett
Very happy with the sale of our help. Ian Dowrick have is great advice but when he moved branches, Hobbie Beale took over the sale of our house and was really key in keeping everything moving. I found him too be the most informed about our sale and he was always very pleasant, helpful and professional. We are both very grateful to him for seeing our sale through to the end. Recommended
Seller
21st Jun 2023 (1 year ago)
T
This has been one of the best purchase experiences we’ve ever had. It was a pleasure to deal with the team at Connells Eastleigh.
Hobbie is well informed and able to communicate excellently, even under pressure!
We arranged the mortgage through the in-house team and nothing was too much trouble for Charlotte. Overall an excellent team!
Buyer
20th Jun 2023 (1 year ago)
Zoe
I just wanted to write this review to say how entirely happy we were with both Hobbie and Charlotte at Connells Eastleigh branch.
Both of them were excellent with communication and provided regular updates and called back without prompting. Nothing was too much trouble for either of them and their knowledge of mortgages and processes was amazing! Thank you very much and hopefully see you again soon!
20th Jun 2023 (1 year ago)
D Powell
Very satisfied with Connells re my recent house move. Hobbie Beale was the agent. Responsive, professional and engaging meant I was fully informed at all times and to be honest it could not have gone any better. I would recommend Connells and Hobby to others without hesitation
30th May 2023 (2 years ago)
H Whyatt
I recently saw a flat through Connells (Eastleigh) and cannot praise Hobbie enough. He was courteous, patient and happy to answer all my questions. Brilliant job!
29th May 2023 (2 years ago)
E Robson
I have recently sold a property through Connells in Eastleigh and I found the whole team to be excellent. Dan, Hayden, Hobbie and Fallon were all very helpful and professional. The process ran very smoothly and we were happy that we had chosen to go with Connells.
Seller
27th May 2023 (2 years ago)
A Dear
Started off with a viewing that didn’t happen – arranged for a viewing, I turned up in plenty of time, but no one turned up – phoned and it was reported that they had misplaced the key, so had to rearrange.
For the rearranged viewing – again I turned up with plenty of time – estate agent arrived late and with the incorrect keys to access the block that the property was in – we had to contact a current resident to unlock the main entrance door, before accessing the property itself.
The estate agent arrived at the property with limited knowledge and no introduction pack about the property - which all other property/ estate agents from other companies that I have experienced have provided.
Lack of Communication from all personnel at the branch; had contact and communication with 5+ members of staff, all of which were not reliable and led to inconsistency and negative work practices.
The only positive communications that we received was from the Conveyancer, who was very helpful and cooperative - and was not even based at the branch.
Failed to respect my own personal work commitments, which limited when communications could have been made; but to support with this issue I expressed my ideal timing preferences for communications on several occasions as to which they ignored.
Dishonest response to email communications and not taking responsibility for negative experiences when challenged,
13th May 2023 (2 years ago)
R Pilgrim
Bad service, Lack of Contact, 26 week contract and high cost. Case opened with Property Ombudsman due to bad service and unfair contract terms.
2nd May 2023 (2 years ago)
R MELA
Ali Cornforth, Sales Negotiator at Connells Estate Agents Eastleigh, has been simply amazing. She has helped myself and my family through the buying process of our new apartment showing her professionalism and, at same time, kindness and attention to us, during all the moments of the process since the first time we met her till we completed the purchase.
We have been extremely impressed.
Highly recommend.
Buyer
1st May 2023 (2 years ago)
J Payne
Big thanks to Hayden, Hobbie, Dan and Ian for sticking with things in our long chain re house sale and purchase very happy with service
Seller
11th Apr 2023 (2 years ago)
W Bailey-Hobbs
My partner and I would like to share our gratitude towards the staff at Connells Eastleigh.
From the first steps, they were helpful, responsive and professional. We have found a dream house and that was down to the input they gave us.
Buyer
8th Apr 2023 (2 years ago)
R Zivkovic
Hayden answered all our questions when we were looking for property. He was informed well about the properties, and he is very knowledgeable sales negotiator with a good communication skill.
22nd Mar 2023 (2 years ago)
S Ford
Thanks so much for getting my girlfriend and I into our new flat in time for Christmas. Shout out to Hobbie and Hayden - and an extra special thanks to Charlotte for explaining ALL of the details.
Tenant
15th Mar 2023 (2 years ago)
B Penwarden
I recently sold my house through Connells in Eastleigh and I have nothing but praise. Dan, Hayden and Hobbie were always polite, friendly and extremely helpful. Nothing was too much trouble, they were prompt with their responses and I would have no hesitation in recommending them.
Seller
25th Feb 2023 (2 years ago)
T Weeks
After an extensive house search Hayden, Dan and Hobbie went above and beyond to help us find our dream home. We couldn't recommend Connells enough, and will be sure to recommend them in the future.
22nd Feb 2023 (2 years ago)
A Taylor
I have conducted property matters with Connells Eastleigh branch since 2015 regarding both rental and selling on a regular basis and have found them to be most helpful and efficient.
More recently I have been impressed by the service levels from Charlotte, Hayden and Dan who have all done their best despite the frustrations and delays we experienced at the hands of the legal so called experts which was nothing to do with them.
16th Feb 2023 (2 years ago)
C Dexter
My experience with Connells Eastleigh was amazing. The whole team were super friendly and very helpful. Dan and Hayden were especially great. Replying to my emails quickly and answering any questions I had. Hayden showed us around the flat we wanted to buy first, he was professional and kind. Even after our purchase, Hayden made the effort to ensure that we are settling in ok. Dan was also very helpful after we made our purchase, being available to answer questions we had about the property due to our management agency not being great. Dan and Hayden have made the process of buying so much easier and less stressful as they always went the extra mile! Thank you to both of you, I’d definitely recommend using Connells Eastleigh to anyone!
Buyer
15th Feb 2023 (2 years ago)
A Dewey
We purchased our house with Connells and after many years of frustration we finally found our dream home. We first met Hayden who was friendly and very helpful, we were both very impressed with him. We also met with Charlotte, mortgage advisor, she was relentless in getting us a mortgage. Both were professional, and really worked hard for us. We also had help from Hobby who helped us with many questions and queries. Finally as the purchase progressed we had plenty of communication from the team ensuring the smooth transaction.
Buyer
15th Feb 2023 (2 years ago)
B Evans
Very efficient service and support throughout the sale of our property from Dan Thomas and Hobbie Beale - consistent service, communication and guidance throughout which has made the process a lot easier. Very pleased to have now exchanged accordingly.
Seller
15th Feb 2023 (2 years ago)
Anonymous Home Buyer
We viewed a property yesterday which was on sale with Connells in Eastleigh. We were met by Hayden Green, Sales/Trainee Negotiator from Connells and we were very impressed that he listened to us about our requirements, his advice was sound and he was very knowledgeable concerning the property and the surrounding area. Was very impressed overall by the Service from Connells at Eastleigh.
Buyer
5th Jan 2023 (2 years ago)
P Stewart
We have had excellent service from the Connells team with both buying and selling. Would highly recommend Charlotte for mortgage arrangements and Hobbie, Hayden and Dan have been very helpful at all times.
Seller
19th Oct 2022 (2 years ago)
T James
Hayden and Dan and hobbie Ian answered all my questions we're brilliant made me feel at ease a credit to connells
18th Oct 2022 (2 years ago)
A White
Great experience with Connells. Good, professional communication, helpful and friendly. Hayden and Hobbie have been efficient and supportive.
11th Oct 2022 (2 years ago)
S Hunt
Thank you Hobbie Beale at the Eastleigh branch for your patience and kindness towards my elderly parents during several viewings at the property we are purchasing.
We all really appreciate you taking the time to listen to and answer any questions that we have had about the property and we have never felt rushed through any of the viewings. You have provided a very professional yet personal service. Thank you
Buyer
26th Sep 2022 (2 years ago)
J Hawes
The service I’ve received from Connells, Eastleigh, and in particular from Hobbie and Dan, during the sale of my property, has been exceptional. Both have worked incredibly hard, with nothing too much trouble. They have been highly professional, very friendly, and such a pleasure to work with. I’ve been extremely impressed.
Highly recommend.
Seller
23rd Sep 2022 (2 years ago)
K Balicao
My experience with Connells has been good so far. Hayden in the Eastleigh branch is an absolute pleasure to deal with.
14th Sep 2022 (2 years ago)
R Short
Have tried to make contact about 2: different properties for sale on the website now via online booking for a viewing and still awaiting reply 2 months later, does anyone ever look at this system? Also still awaiting a call back about one of the properties I decided to eventually phone about as getting no luck via online booking and emails, apparently I got through to the wrong department and the lady who answered my call said she would get sales to call me back, I am still waiting 6 weeks later. Do Connells estate agents ever manage to sell any properties, I can't see how they do from my experience! I would certainly never try to sell a property with them!
4th Sep 2022 (2 years ago)
C Jones
I was looking for a property to buy and saw one at Connells in Eastleigh. I viewed the property the next day with your negotiator, Hayden Green, who was very helpful I had a second viewing with my son and within a week my offer was accepted. Hayden was very prompt on arranging the viewings and excellent at keeping me in the picure and returning my calls. I am very pleased with the service I have received and hope the sale progresses soon.
Buyer
24th Aug 2022 (2 years ago)
P Wallingford
Gemma did a great job in pulling out all the stops to get things processed within a few days. Thanks ????
22nd Aug 2022 (2 years ago)
K Belfield
Couldn't have had a better experience with Ian from Connolls in Eastleigh! Extremely helpful, knowledgeable and an added personal touch too. Having had some, somewhat more frustrating, communications with a different estate agent in town it was a refreshing change to speak to someone who was genuine and who thoroughly looked out for the needs and interests of our family whilst maintaining professionalism throughout. Our initial contact was Hayden - another genuine, helpful and informed member of the team. Thank you to Ian and Hayden and all at Connolls. We would highly recommend!
22nd Aug 2022 (2 years ago)
Scott
Empty promises, lacking with communication I would not recommend renting a property with this company definitely avoiding using again in the future
Tenant
19th Aug 2022 (2 years ago)
A Hamilton-Wright
I can’t speak more highly of the service I received from Dan, as the sale of my flats was extremely frustrating with continual problems being put up every step of the way. Dan was amazing at chasing and helping to sort out these problems every step of the way.
Dan went over and above and I can’t thank him enough. ????
26th Jul 2022 (2 years ago)
L Bowers
Great experience with Connells purchasing our first investment property. Customer Service from Hobbie was excellent and look forward to hopefully dealing with him again
21st Jul 2022 (2 years ago)
M Uddin
Dan at connells was fantastic throughout, helped me find a property and went over and above to help me secure a home. Charlotte the mortgage adviser at connells Eastleigh was also amazing as my mortgage had hurdles to over come - overall a great service from the get go and I will 100% use again
15th Jun 2022 (2 years ago)
A kelly
An outstanding service from all team members at Connells including Charlotte MA. They all work very hard and cannot appreciate their efforts enough. So quick and efficient, would highly recommend! :)
26th Apr 2022 (3 years ago)
S Sheen
Hayden Green was excellent in every aspect of his job. He answered all questions suggesting ideas of what could be done at the property and was both friendly and professional througout the viewing. My daughter and her husband were also impressed with his people skills. Hayden Confirmed all details in an email too.
19th Apr 2022 (3 years ago)
C Chippendale
We highly recommend the Team at Connels Eastleigh. They have been superb with their communications and have taken the time to understand our wants and needs. Their advice has been timely, honest and professional.
30th Mar 2022 (3 years ago)
S must
My wife and I visited Connells in Eastleigh branch we are buying our first home and they were very helpful, specially Charlotte did our mortgage she got as a very good mortgage and Hobbie was extremely helpful with finding the house we needed!!.
Buyer
21st Feb 2022 (3 years ago)
T Bestow
Worst service I've ever had from an estate agent. Unresponsive, uninformative and an entire lack of empathy. Repeated mistakes, lies in Emails and refuses to even offer an apology.
The official complaint I raised didn't even result in an apology. Utterly useless and I will do my very best to avoid all business with any Connell's in the future.
31st Jan 2022 (3 years ago)
S Lipus
My partner and I had been looking to move into an apartment last October and Shannon has been absolutely brilliant through out the process. She has been accomodating and available to answer all of our questions. Can truly recommend Connells Eastleigh.
28th Jan 2022 (3 years ago)
K Duggan
Of you are looking for a Mortgage advisor, you don't get better than Charlotte Williams.
19th Jan 2022 (3 years ago)
P Jewell
Connells Eastleigh are amazing. Hobbie in particular has been brilliant. He has kept in contact with us all the way through. As we are first time buyers the prospect of buying a house was quite daunting but he has put us at ease . Also Charlotte the mortgage adviser has been great with us and and has been very patient taking us through everything step by step.
Buyer
6th Jan 2022 (3 years ago)
Toby
Fantastic estate agents that were very helpful in getting my sale and purchase over the line. Thanks to Dan, Hobby, Elaine, Charlotte, and the rest of the Eastleigh team.
Seller
14th Dec 2021 (3 years ago)
J Morgan
Connells were extremely helpful when I was searching for a property to rent. I dealt with Shannon who was professional and courteous throughout as well as answering any questions I had. Nothing was too much trouble.
I would definitely recommend Connells for anyone looking to rent or purchase a property.
Tenant
24th Nov 2021 (3 years ago)
M Kruk
We recently found a property to rent through Connells. We had a viewing with a lovely young lady called Shannon. We put our names forward and within a matter of days, the property was ours and finalised, with constant updates and reassurance that everything was going smoothly. All referencing was done and chased up in one day or so and all our requests were sorted. She couldn’t be more helpful and supportive, provided us completely stress-free experience considering we only had a few weeks to find a property. We could not be happier with this service. ??????????
Tenant
15th Nov 2021 (3 years ago)
M Kruk
I received high quality service from Connells. First agent, who made me comfortable when viewing the property as as I didn't feel any rush. Kudos to Shannon, who is very professional and answered all my questions and doubts. When she said she'll call in 2 days, she really did it. No silly excuses or unanswered queries. Most agents seem the same over the phone, but when you meet Shannon in person, you'll notice that she's the right person for the job. From the viewing to the contract signing I felt like I'm being taken care of as I didn't have to follow up on anything and there was nothing pending left, which saved us huge amount of time and hassle. Big thanks to Stuart for his guidance too. Keep up the good work, guys!
10th Nov 2021 (3 years ago)
I Butcher
We had very specific requirements for our house move and when our first buyer fell through, the staff at Connells went the extra mile to get as many people through the door to sell it again as quickly as possible ensuring the chain did not break. Their advice and support has been invaluable throughout the process and would thoroughly recommend them.
Seller
14th Oct 2021 (3 years ago)
J Patterson
Thank you Hobbie for all your help during the purchase of my new home that I moved into 2 weeks ago you were always available when I was knocking the door with yet another question!! Manager Dan was also great support . I really recommend Connells in Eastleigh and would not hesitation to use them again .
Buyer
16th Sep 2021 (3 years ago)
S Mohanan
I have a very disappointing experience from Dan at Connells. He is very unprofessional .The communication from them is very bad. No one in the office know what exactly happens, only Dan knows about everything and he is always busy. Ultimately they wasted my 8 months of time.
3rd Aug 2021 (3 years ago)
J Weeks
Dan at Connells Eastleigh was excellent throughout the sale of our property. From the start he tried to understand our position as sellers and worked hard to get us the best possible price. Connells were attentive throughout the process, regularly checking in and giving us appropriate advice when needed. Dan was proactive when it came to chasing solicitors and our buyer and overall really impressed.
Seller
1st Jul 2021 (3 years ago)
K Parker
6 MONTH CONTRACT WITHOUT TELLING ME!!
I appreciate it is my job to read an agency contract & perhaps it was foolish of me not to do so more thoroughly, but after getting no interest on our property in a whole month I was very annoyed to find out I was stuck with a poor agent for another five months without being told!!
Seller
7th May 2021 (4 years ago)
E Broomfield
We put our house on the market with connells and they sold it within 4 days! Both Dan and Hobbie were at the end of the phone for guidance and support throughout the process.They’ve been professional, reliable and a great help! Would highly recommend.
Seller
23rd Mar 2021 (4 years ago)
T Vaux
Dan and Martyna were fully supportive throughout our house move, thank you again
21st Feb 2021 (4 years ago)
B Lissaman
Selling a property can be rather difficult during the constant Governmental alterations throughout 'Covid'19' times. Dan from Connells has kept the team on task and managed to sell our property through a rather tricky process. He was always ready to communicate and took over from his team when necessary.
I would highly recommend this Estate agency for selling your property.
Seller
16th Feb 2021 (4 years ago)
C Lissaman
Connells Eastleigh were superb from start to finish, with my sale being managed by Dan and Martyna.
The initial property valuation was undertaken in a thorough manner, with Dan taking a genuine interest in the property and myself as the client, with the plus of competitive rates. This set Connells apart from the competition.
The viewings were well co-ordinated which was further aided by software to advise and remind of agreed viewings. Communication has always been exceptional by both Dan and Martyna, with viewing feedback and offers professionally managed in a timely manner.
Overall, its been a very smooth transaction, with both Dan and Martyna going above and beyond throughout the process. Thank You for your support.
Seller
19th Jan 2021 (4 years ago)
M (MPLM)
Stuart and Charlotte from Connells Eastleigh branch were very helpful and friendly in helping me find a new house to live.
They were very dedicated and professional.
I would highly recommend Connells Eastleigh.
2nd Dec 2020 (4 years ago)
C Blanco
Charlotte was my main point of contact for the letting of my flat. Charlotte was always professional and went above and beyond to assist me with the process of buying and letting my first - buy to rent! Nothing was too much trouble for her, from helping me locate gas meters and getting keys fixed and other things sorted out.
I would highly recommend Charlotte and the team in branch there for being extremely helpful.
Landlord
2nd Dec 2020 (4 years ago)
H Baldwin
As first time landlords Connells were great, from our first enquiry into whether it was possible, to the finding of 1st tenants they guided us through the process, offering insight to our local market and supporting us. Particular thanks to Charlotte who answers all our questions quickly and professional and did a great job throughout.
Landlord
2nd Dec 2020 (4 years ago)
N Nater
As first time buyers we dealt with a number of estate agents when viewing properties around the Southampton area, so can honestly say that Connells Eastleigh have provided the best customer service, and we were very lucky to have ended up purchasing our first home through them. In particular, Martyna Mazurkiewicz and her team have been fantastic throughout, and have gone above and beyond to make the purchasing process as smooth as possible for us. They are very responsive, professional and friendly - we highly recommend!
Buyer
30th Nov 2020 (4 years ago)
A Singh
Highly recommend Connells Eastleigh. We had a bad experience with a different agent and decided to try with Dan at Connells. He listed our property and sold it in just 2 weeks. The overall experience was exceptional and we cant thank him and his team enough. 100% Recommend
Seller
29th Oct 2020 (4 years ago)
F Greensword
Great professional service by one of the agents, Dan Thomas.
Very curtious and friendly.
Would highly recommend his service from this estate agency.
Well worth the 5* I gave.
27th Oct 2020 (4 years ago)
S Vindaloo
So it's our first time moving out and we had absolutely nothing to go off experience base wise. We managed to call these guys up and get the info we needed for our now current flat as well as smoothly move in with no hiccups.
They were easy to contact, easier yet to get answers from as well as directions as what we were doing next. Seriously? It was a huge weight off of our shoulders going through these guys and made everything very streamline and well, easy. At every stage, if we had questions, they were there to phone or email with quick response.
Tenant
3rd Oct 2020 (4 years ago)
R P
We love to meet Emma, very professional, very friendly and educated. She explained all very well, about the property. Always with a smile in her face( even if you wear a face mask). Thank you ????
15th Sep 2020 (4 years ago)
A N
I never reviewed a letting agency before, as we never had this kind of professional and thorough service ever, considering a rental. They could speed up the process for us as it was requested, and they've been completely helpful with any kind of aspect through the procedure.
I would like to highlight Emma's and Charlotte's service, which was excellent, can't recommend them enough.
Tenant
18th Aug 2020 (4 years ago)
D Cortés
Great mortgage advisor. We had really good advise during the mortgage process. Very professional and sevicial. I strongly recommend it
22nd Jul 2020 (4 years ago)
A McGrath
Connells were fine up until we moved out of the rental property and then they took over a month to refund the deposit and were very reluctant to do so even though the landlord had fully authorised it.
It took complaint to head office to finally receive the deposit.
For this I give them 2 stars because to withhold deposit leaves you in financial difficulty.
Be very careful with Charlotte the lettings ‘manager’ and get everything in writing!
Tenant
23rd Jun 2020 (4 years ago)
M Poyner
Fantastic from enquiry to completion. Wouldn't recommend highly enough. Staff were professional throughout and were always open and honest with regards to any questions we had. Would happily use again
18th Jun 2020 (4 years ago)
T Long
Connells Estate Agents in Eastleigh worked hard to sell our house during this difficult period of time. The whole team showed great professionalism and helped us by achieving the sale price that we needed.
Seller
17th Jun 2020 (4 years ago)
W Vibe
Connells in Eastleigh have been fantastic, difficult and stressful enough without COVID-19 trying to secure a place to live and they have been professional, understanding, organized and proactive.
Thank you to the whole team that have been helping me.
Emma and Charlotte have been amazing.
I work full time but I am also studying at night school to become a qualified counsellor within the NHS and along with looking after shielding people through COVID-19.
Other estate agents within the area and Chandlers Ford should very much take heed at how this branch has conducted its self.
Many thanks to Connels.
Tenant
5th Jun 2020 (5 years ago)
A Meikle
Very nice and Helpfull especially the mortgage expert Matin
19th Feb 2020 (5 years ago)
R C
Wouldn’t use them to sell a house as they definitely don’t have the sellers best interest at heart! We’ve been trying to make an appointment to view a house and they just don’t get back to you if some one has made an offer they just tell you that they can’t get hold of the owner! Then 4 days later you see the house is sstc! We have no chain and if we liked it could of ended up paying asking price! Hope the owner appreciates the letter I’ve put through the door! As I know I would!!!
Buyer
31st Oct 2019 (5 years ago)
S Crosswell
Appalling as expected from a Connells brand both from sales and what must be a made up person for a sales progressor. Ask them for a call back, wouldn't bother you won't get one. Clueless
17th Oct 2019 (5 years ago)
G Lee
They make people believe that there having trouble selling so they can sell the property at a much reduced rate under valuation or a sale ..
Seller
13th Oct 2019 (5 years ago)
A Rose
Today - we collected our key ???? to our house. Today, was the brightest light at the end of a very dark last year.
I can not praise Demi and Ryan at Connells enough for their professional manner and the way they handled all the procedure of our new to be house.
Both knew how stressed I had been this last year, but both were caring and compassionate and reassuring that all would be done when moments were tricky. I can't praise enough what a lovely service we received with updates and good communication at all stages. I totally recommend Connells. Thank you Ryan and Demi so very much.
Anji and Jaz. ??????????????????????
We hope you guys enjoyed the chocolate cake. ????
Buyer
7th Jun 2019 (6 years ago)
Phil
Martin Goble is a fantastic all round friendly and professional mortgage adviser. He is reliable and always approachable fully able to tackle all the challenges and address any difficulties to clearly answer and action any questions. Martin efficiently and effectively promptly finds the best mortgage solution whatever the obstacles. Martin has helped one of our daughters to get her mortgage and is advising another daughter through her mortgage maze. We would all confidently recommend Martin Goble to anyone.
5th May 2019 (6 years ago)
M Johnson
Never reviewed an estate agency before
But I feel Connells in Eastleigh are so far above the rest of agents that they deserved one .My wife and I are looking for a property. Connells have been excellent. The best we have dealt with. On time at viewings, communication excellent.
Informative. And great customer experience. If I owned an estate agency I would like it to be as good as they are.
4th May 2019 (6 years ago)
R Szelagowski
We found a lot of offers for renting the houses, we were well informed and quick. Thanks to Demi and Ryan we went smoothly and quickly through all the process. Our requests were carefully listened and we were quick informed and offered. Thanks for the friendly service.
Tenant
30th Apr 2019 (6 years ago)
D Luszcz
Five stars for mortgage advisor Martin Goble who found for me (once again) the best remortgage offer
26th Apr 2019 (6 years ago)
I Fitilis
I receive a great service in order to book a property to let. Both ladies kept me informed and arrange everything as should be. Some issues with electronic references finally sorted out in time without delays.
Landlord
17th Apr 2019 (6 years ago)
H Coward
I bought my flat through Connells last year and could not have done it without their Mortgage Consultant, Martin Goble, he was incredibly driven and passionate about finding me the best mortgage. He made the whole process fun (which is not easy!) and so much less stressful. A real credit to Connells. I will definitely be coming back once my mortgage is due for renewal.
Buyer
15th Apr 2019 (6 years ago)
I Roberts
We saw martin for our mortgage as a first time buyer we had an idea of the process and what needed to be done but not 100% Martin was so helpful he literally did everything for us and when we had our completion date he put all our insurances into place ready! This was great as we both work full time so didnt have loads of time to spare outside of work to be calling people up and be going to super long appointments. Would highly recomend anyone to see Martin at Connels in Eastleigh!
Buyer
14th Apr 2019 (6 years ago)
M Vilakati
The best estate agent I have ever dealt with, very professional and honest,, their doors are always open for open for advice. The mortgage advisor Martin Gobleis an Asset!! A real gem!!
12th Apr 2019 (6 years ago)
R Curtis
Excellent customer service. Rose Curtis
13th Mar 2019 (6 years ago)
S Crownson
Disgusting behaviour. Do not use. Got ripped off for £500 and they wanted us to change council tax, gas electricity and water bills to our names before we had even signed anything. Demi was very pushy and mislead us the whole time... will be complaining to their head office...I wish I'd read other peoples reviews before dealing with them. I would NOT reccomend them to anyone.
After putting in a strong complaint, and Connells admitting they were at fault, eventually we had our £500 refunded.
15th Dec 2018 (6 years ago)
S Crownson
Bad Bad service got ripped off big time. We are relocating from Bradford West Yorkshire to Eastleigh Hampshire. We have jobs but don't start till 4th Feb, we found a house on this site that we liked. It was POA, we requested a price which come back at £900, we arranged viewing. We started the long 250 mile drive. We got to about 30 miles away when the agent Demi phoned to say that we had been misquoted by her manager and the price was actually £995.
We told the agent that it was way over our limit the agent said she could talk to the landlord so we still went to view, while viewing the agent said and I quot " It hasn't had a lot of interest so might be worth offering the landlord £900 “ (we eventually agreed £950) When arranging the viewing it was made perfectly clear that our jobs didn't start untill the 4th of Febuary (wich we was told would be ok by the agent) and we had plenty of money to cover the rent untill we started jobs in the ambulance service (even though I was still employed in Bradford}
We paid £500 for holding fee and referencing. A couple of days latter we were told that WE WOULD HAVE TO START WORK WITHIN A MONTH OF MOVING IN. We told them that it was made clear we couldn't start work until Febuary 4th. IF we were told this before paying £500 we wouldn't have procedded we were told we were unemployed!! When I was working and we both have jobs lined up to start. SO RIPPED OFF FOR £500...Be careful not all cracked up to be.....
6th Dec 2018 (6 years ago)
T Arumugam
Demi and Elizabeth were of great support in sorting out a rental house for me. They form a great team. Being new to the UK, had so many simple questions and every single question was answered in detail when required. Connells process in getting the agreement and other documentation in place was so professional and all managed electronically. Strongly recommended!!!
Tenant
2nd Nov 2018 (6 years ago)
J Saunders
Very very bad from a landlord's point of view. This branch of Connells ripped me off twice. As an estate agent, instructed by the seller or landlord, you would think they would work for the landlord and provide an excellent service. Well no. The people working in this branch are unprofessional and feel they can rip off landlords. The tenant they put in damaged one of my bathroom taps, when I tried to take the cost of the tap, not the plumber but just the tap, out of the tenants deposit, Connells sided with the tenant who twice they had to chase for rent in a 3 month contract!!!
Connells employs young kids with a serious socialist, anti-capitalist attitude. Just what you wan't from people who offer a service to capitalist minded people.
Total FAIL
If you are a landlord and they have ripped you off, contact their head office and push the issue. Twice I was refunded for a dodgy inventory, rip off hidden fees and a mis-sold rent insurance policy. Yes my first tenant paid 6 minths rent up frint and Connells still charged me for the rent guarantee insurance LOL.
If you are a landlord thinking of using them, AVOID. It is people like this who make renting out a property a nightmare and give honest estate agents a bad name. Forget nightmare tenants, a nightmare estate agent is your biggest worry when you have Connella managing your property.
I now use Stanfords and have never been so happy to let the true professionals deal with letting out my house.
Landlord
28th Jul 2018 (6 years ago)
M Tilbury
We have just recently moved into a rental property and we found the whole process from viewing the property, reference checking, tenancy agreements prepared a very stress free process. This was due to Demi who has a very pleasant personality and handled everything in a very professional manner. She is a great asset to Connells Letting Department.
Tenant
23rd Jul 2018 (6 years ago)
D H
This is the first time I have rented from an estates agent. I have just left my husband and Demi couldn't be more helpful answering my many questions. Can't recommend the company and especially my agent Demi enough.
Tenant
22nd Jul 2018 (6 years ago)
H Cars
I'd highly recommend Demi at the Eastleigh branch, As an experienced landlord I've used many agents, I can honestly say that Demi Is by far the best.
Demi is honest, reliable and Professional, she tells it like it is and has a real knack of finding the right tenants every time.
Landlord
20th Jul 2018 (6 years ago)
A Floyd
It is not very often I take the time to write reviews - however the Lettings girls in Eastleigh truly deserve it. Demi and Elizabeth worked hard and got my property let very quickly. They are true professionals and gave amazing customer service to both myself, as a new Landlord, and my tenants. I would highly recommend them.
Landlord
20th Jul 2018 (6 years ago)
R S
I went and seen Ollie from the lettings team who was very professional at all times, he always greeted me with a smile and spoke in a polite manner. He never turned up late to a viewing, I have had problems with other agents that never turned up which is why I would definitely recommend the Eastleigh Connells team to anybody. He showed me properties in and around the Eastleigh area, nothing was too much trouble for him, service was great! Going through the paperwork was quick and easy but RELIABLE. Ollie and the lettings team have definitely made me feel comfortable in my new home and never did we come across any problems through out the process
Tenant
15th Feb 2018 (7 years ago)
S K
Great experience with Connells lettings agency. Clear and concise throughout my letting process and great customer service. Later introduced my family to Natalie as they were looking to rent out their property and have heard nothing but great things back.
Landlord
18th May 2017 (8 years ago)
C Paling
I don't usually write reviews but wanted to express some appreciation for the great experience we had with Connells. They helped us find the perfect place at late notice and made it the smoothest move we've had! Thank you so much for sorting everything for us so quickly and professionally.
18th May 2017 (8 years ago)
S Jassal
As a landlord Natalie was great...she let my property within 24 hours. The ongoing day to day issues are sorted immediately.. highly recommended....
Landlord
17th May 2017 (8 years ago)
M Kubalak
My wife and I purchased our property through the Connells and we received great customer service from the whole branch, but a specific shout out must go to Abigail, who helped us us so much in pushing the transaction through, as our conveyancers were utterly useless.
I would not hesitate to recommend Connells Eastleigh to anyone wanting to purchase a property in the area, however I would advise checking the credentials of the conveyancers that they recommend you.
The company Connells advised us to use (TCS) was an absolute nightmare and nearly ruined the transaction. I know that Connells would not purposefully stick you with bad conveyancers, as the sale of a property is in their interest as well as the buyers, but there could be a possible vetting issue with the firms they partner with.
Buyer
15th May 2017 (8 years ago)
E Pink
Won't be using.... After viewing a property and wanting a few questions asked to the landlord before taking on the property we have found the property has been let behind our backs without even so much as a phone call to let us know whether or not out questions have been answered. When you can't even be bothered with a phonecall you don't deserve our future business
Tenant
19th Mar 2017 (8 years ago)
K Abram
Horrid customer service. I have been left at the doorstep of a property without an agent twice now. When challenged, nobody can say why this has happened. They seem more than happy to take calls and pass on messages but they have never called me back as promised. I hope that they don't have property that I actually want.
23rd Feb 2017 (8 years ago)
A Carter
Bad service - DO NOT USE - recommend Bishop & Co
30th Jan 2017 (8 years ago)
C Silverston
I would say the staff were very helpful initially when I rented a property through them. The fees are quite steep considering I was paying 12 months in advance for rent anyway. Lisa was very helpful and responsive, however their property management company are very poor. I had been waiting to hear about my deposit and was told it can take up to 3 months!! but I spoke to the tds and was told that you can start a dispute after 10 days this seemed to get the ball rolling, and the tds said I should receive my money within 3 days a week later nothing. I called the management company who were going to email straight back...nothing I have called the branch ...nothing so far they took 2 months deposit in advance but seem to be hanging on to it for as long as possible.Their communication is very bad apart from constant emails about using their recommended power supplier (which they transferred to their own supplier as soon as they knew I was leaving so the new tenant would be using their I'm assuming commision based suppliers) as a tenant they are allowed to make their own decisions. I am still getting emails from them to sign up to their stuff even though I have asked them to stop as I no longer rent through connells. Which they were as consistent in other areas.
Tenant
22nd Nov 2016 (8 years ago)
C Elizabeth
Clueless staff, We were miss lead, We had our time wasted, We were let down, Terrible customer services, Shocking communication and Very Un Professional
15th Nov 2016 (8 years ago)
A Stoat)
Iain Stephenson is the most helpful and patient mortgage advisor I have ever come across. A real asset to Connells. I recommend his services.
15th Sep 2016 (8 years ago)
P Smith
Lousy customer service. Don't return calls
9th Sep 2016 (8 years ago)
E Bowen
The young lady advisor that I spoke with was lazy and not very willing to answer queries. Rather unhelpful and I'll be avoiding in future.
23rd Jun 2016 (8 years ago)
J Milson
Connells St Albans were excellent.. A helpful and friendly team who kept in contact and made my property search pleasant and stress free. I will recommend them to anyone.
6th Jan 2015 (10 years ago)
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