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  1. Home
  2. White & Jones Property - Swansea
White & Jones Property - Swansea Logo

White & Jones Property - Swansea

38 Heol Pen Y Scallen, Loughor, Swansea, SA1 5NF
White & Jones Property Swansea are an estate agent in Swansea. They mainly list properties in SA2, SA5 and SA1. Over the last 6 months, they've listed 20 properties, with 16 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and OnTheMarket.

Opening hours

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed
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White & Jones Property - Swansea Reviews (49)

Have you used this agent?
  1. 88% 5/5 Stars
    88%
  2. 0% 4/5 Stars
    0%
  3. 0% 3/5 Stars
    0%
  4. 2% 2/5 Stars
    2%
  5. 10% 1/5 Stars
    10%
All (49)
Seller (3)
Buyer (1)
Landlord (13)
Tenant (12)
General (20)

Anonymous Landlord

5/5 Stars
This is the 3rd year I have used White and Jones property and again they never cease to deliver. The team are responsive, timely and work hard to help you get the right students for you. Always ready to share their knowledge and advice. Huge thanks to Laura, Laura and Cerys Wouldn't go any where else !!!... Read more
Landlord
24th Jan 2025 (24 days ago)

Y Öztürk

5/5 Stars
We had an amazing experience with White & Jones! From the very beginning, they made the whole renting process so smooth and stress-free. They went above and beyond, even arranging for us to view the property before we arrived in Swansea. After moving in, they promptly addressed every issue we faced, which made settling in so much easier. I never imagined a letting agent could be so professional, helpful, and honest. Special thanks to Laura White for her incredible support, and also to Maddie and Cath for their amazing teamwork. Highly recommend White & Jones to anyone looking for a reliable and supportive letting agent!... Read more
Tenant
20th Jan 2025 (28 days ago)

K metlo

5/5 Stars
Professional and friendly... Read more
17th Aug 2024 (6 mo. ago)

J mort

5/5 Stars
Amazing service, went above and beyond for myself and partner. I will be highly recommending to anyone I can !... Read more
22nd May 2024 (8 mo. ago)

R Gill

5/5 Stars
This is the second time I have used this company and the service they provide is exceptional. Kept informed every part of the way, work hard to get tenants and give great advice all along. I would 100% recommend using this team for landlord letting to students. Big shout to Cerys who has been amazing ! Thankyou Rachel... Read more
Landlord
10th May 2024 (9 mo. ago)

A Raj

5/5 Stars
excellent support and really comfortable stay. I was mostly impressed by their support when you need it.... Read more
7th May 2024 (9 mo. ago)

A s

5/5 Stars
Really supportive team, you can go to them with any of your concerns and they will go over the top to help you. Flat was really comfortable and i would really recommned them to all my friends.... Read more
7th May 2024 (9 mo. ago)

A Tolley

2/5 Stars
I was mostly satisfied with the service i received however when it came to paying my deposit I was told the wrong price and almost overcharged. Despite me reaching out the day before to check what my deposit was, it was still myself who noticed i had been overcharged moments before paying it. In the future please double check contracts when they have been changed. As a student letting company this shouldn’t be a mistake that is being made especially to people who are first time renters and don’t know any better as well as the fact that many of us are on tight budgets, so being charged an extra £50 may not be a big deal to letting agents but it is to many students... Read more
Tenant
2nd May 2024 (9 mo. ago)

R Jennings

5/5 Stars
Really good letting agency, I really appreciate the quick responses and fast solutions to any utility problems... Read more
Landlord
13th Apr 2024 (10 mo. ago)

G Guy

5/5 Stars
Great service and very professional, will recommend to people I know who are looking to selll or buy etc. Great bunch there and always happy to help..... Read more
29th Mar 2024 (10 mo. ago)

R A

5/5 Stars
My name is Rita and I'd like to share how lovely my experience was for a viewing with your team. The phone calls with Certs were civil, not too professional and not too formal just the right balance. The viewing with Maddie was friendly and professional... Thank you and keep it up :)... Read more
15th Mar 2024 (11 mo. ago)

T Gem

5/5 Stars
Laura is kind, professional and helpful. Would highly recommend.... Read more
17th Feb 2024 (1 year ago)

M yousif

5/5 Stars
It was a very good and smooth process of renting with White and Jones, Cerys was very nice and professional she addressed all my queries with a very fast response. Many thanks and highly recommended... Read more
Tenant
25th Jul 2023 (1 year ago)

E davies

5/5 Stars
After having 5 different letting agencies throughout my Uni experience, white and jones were by far the most helpful and quick acting if any problems arose.... Read more
Tenant
1st Jul 2023 (1 year ago)

Harry

5/5 Stars
One of the best property agents I have had the fortune of dealing with, they are quick to respond and resolve issues. They are approachable and professional all while being a friendly face. As a uni student you have a fair share of agencies that try to take advantage of your inexperience in renting, so I wish I had found White and Jones from the beginning.... Read more
Tenant
26th Jun 2023 (1 year ago)

A b

5/5 Stars
Laura and her team are very professional. My experience with them was perfect as a tenant. I recommend White & Jones Property to everyone who would like to rent a property in Swansea.... Read more
Tenant
10th Jun 2023 (1 year ago)

P Davies

5/5 Stars
Laura and her team were excellent form start to finish. Very knowledgeable, friendly and professional and were always on hand to help and offer advice. Could not recommend them more. Thank you!... Read more
2nd Apr 2023 (1 year ago)

M Train

1/5 Stars
If you're thinking of renting from this company take note that the majority of the positive reviews are from the landlords/homeowners, not the tenants. Numerous issues with the house I moved into since day 1, we are 8 months into the tenancy and they are still blaming the previous letting agents, SAS lettings for the issues. As a tenant I feel that the reason for the disrepair is irrelevant and that it should be sorted within a reasonable timeframe. Insulation in the roof has been wrecked since early December, mold throughout the house, the list goes on and on. They have promised us compensation but will not discuss any details until all of the work in the house is completed which will take several months at the rate it's going. No formal fault reporting or complaint mechanism that i'm aware of, everything is done via a whatsapp group with several things falling between the cracks and never getting sorted. Refused to give the details of the landlord / landlady for several months for unknown reasons. They keep pushing back organising the visit from the Environmental Health Team, I suspect this is so that they don't see the place and measure the temperature during the winter months. One of the tenants is blatantly moving people into the house, giving them keys and treating it like a hotel (Guest House Paradiso comes to mind) When highlighting this to Laura instead of holding the tenant to the terms of their contract she condoned the activity and disbanded the Whatsapp group. Extremely unprofessional and cannot recommend.... Read more
Tenant
4th Feb 2023 (2 years ago)

J Rogers

1/5 Stars
Forwarded the photograph displaying the rubbish out DAYS before the council collection and reported the foul smell emanating from the green bins and the response was they did not consider it to be a Environmental Department matter even though they are being paid to manage the property and all that it entails! Referred the issue to the council and Rent Smart Wales. Received an email from Laura telling US to knock the door of the rental property , wanting us to do the job for them! Are they being deliberately obtuse? The rubbish remains on the pavement! (See the posted answer).... Read more
Landlord
4th Jan 2023 (2 years ago)

A mouncey

5/5 Stars
White and Jones have been absolutely amazing, they been brilliant help throughout my entire moving process and i wont hesitate to rent through them again! Thank you Laura!... Read more
Tenant
20th Sep 2022 (2 years ago)

J Mouncey

5/5 Stars
Amazing service and went above and beyond to sort out an issue that wasn’t there fault thank you Laura ??... Read more
20th Sep 2022 (2 years ago)

O Davies

5/5 Stars
I used White and Jones to sell my property and the service I received was fantastic, there were a few issues on the buyers side but Laura kept me informeded every step of the way and chased the buyer and their solicitors to make sure everything went as smoothly as possible. Would definitely use them again if I ever move.... Read more
Seller
20th Jul 2022 (2 years ago)

S Lane

5/5 Stars
White and Jones have been nothing less than amazing since we chose them to fully manage our property. There is a real family feel to their work ethic and the office culture. They have always helped us, been supportive and provided the best contractors to maintain our property, always providing fair prices and completing work to an excellent standard. I would always recommend White and Jones and wouldn't go anywhere else!... Read more
Landlord
1st Jul 2022 (2 years ago)

andrewarcari1

5/5 Stars
First class service. Kept me informed at every stage of tenant enquiries. Highly recommend.... Read more
Landlord
23rd Jun 2022 (2 years ago)

J Orourke

5/5 Stars
The service at White and Jones gives us absolutely astounding . Nothing too much trouble . Responsive. Supportive and fabulous service . I wish I had used this company before . I certainly will be back for next year . Thanks Laura you have been a massive help , and gave me advice above and beyond advertising! Thankyou Rachel .... Read more
Landlord
29th Apr 2022 (2 years ago)

M kudehinbu

5/5 Stars
Amazing and very professional. I had an excellent experience with them. Laura in particular was so helpful and nice. I would definitely recommend! ??... Read more
16th Feb 2022 (3 years ago)

C Jones

5/5 Stars
I have a couple of rental properties and heard about Laura via 'word of mouth' which I often find is a credible and reliable source method. I have to say I'm more than happy with the professional and knowledgeable manner in which business is conducted. Approachable and affable but importantly for me is that it really takes the stress out of what can potentially be a minefield with legal repercussions. Also most pleasantly surprised at the attention to detail and methods utilised when vetting potential tenants. Evidently there is a vast experience which inspires confidence that work is carried out to the letter Renting out property is muti faceted and I don't have the time or inclination to attend to it myself! Best leave it to the professionals.... Read more
Landlord
14th Feb 2022 (3 years ago)

H Hello

5/5 Stars
Love it. They provide professional services effectively with high efficiency. HIGHLY RECOMMENDED. Laura is excellent.... Read more
16th Dec 2021 (3 years ago)

mohammed

5/5 Stars
Great services , honest , helpfull , for more than 2 years experince i highly recomended... Read more
9th Dec 2021 (3 years ago)

A hill

5/5 Stars
I previously had my two properties with another well known Swansea estate agent which was generally ok but not great.Decided to switch and extremely pleased with the level of service given.Tenants were very quickly found and vetted and the two Laura’s who run the agency have been very responsive in keeping me fully informed. Glad I made the switch.If you are thinking of making a change I would not hesitate.... Read more
Landlord
7th Dec 2021 (3 years ago)

J West

5/5 Stars
We rented a property through this company and found Laura has always been very responsive and easy to communicate with. She clearly takes pride in her work and wants to keep her clients happy. I would definitely recommend.... Read more
Tenant
7th Dec 2021 (3 years ago)

J Walsh

5/5 Stars
I chose Laura to manage the rental of my house because I was SO impressed with her when she showed me a house to buy. She was there before me. Greeted my on the drive. She had turned on lights, opened windows and prepared the house for the viewing. She knew everything about it. I have used 7 estate agents, between Surrey and Swansea and Laura was BY FAR the most professional. You would not be disappointed. She now manages my rental home with some fabulous Tennant's that she vetted herself. They are streets ahead of any of the big agencies around. Thank you ladies.... Read more
Landlord
7th Dec 2021 (3 years ago)

S Gregory

5/5 Stars
White and Jones have been extremely helpful and have gone the extra mile to help. Initial communication was easy and a virtual tour was great to first view the property. The house is smart, clean and bright. Since moving in any queries are addressed quickly and Laura has always been there to help promptly. It's really great to have such friendly letting agents to work with.... Read more
Tenant
5th Oct 2021 (3 years ago)

H Ditchburn

5/5 Stars
We have always received a great experience with White & Jones. Laura is always happy to help with anything, and always maintains great communication. Would definitely recommend!... Read more
5th Oct 2021 (3 years ago)

R CARPENTER

5/5 Stars
Excellent service from a very friendly and professional team.We were especially delighted with the regular and thorough communication and I would absolutely use them again.... Read more
24th Jul 2021 (3 years ago)

J Grove

5/5 Stars
Always received a great service from Laura. They manage my Swansea portfolio, I trust them implicitly. Their fees are reasonable for such a quality service. Would highly recommend White and Jones.... Read more
Landlord
30th Apr 2021 (3 years ago)

D Meller

5/5 Stars
What an amazing duo these two are! An absolute pleasure to have dealt with them for selling my home. Ridiculously good value for money, and by far the BEST estate agent available! From the very 1st call to them to value my property their proffesionalism and equally their enthusiasm was evident! The quality of their service and attention to detail is amazing, coupled with their marketing stratergy and techniques resulted in my home being sold almost immediately. Their professionalism and enthusiasm maintained throught the sale through to eventual completion, with complete patience and understanding for all parties. They are a perfect duo for what I can only describe as an amazing company. I whole heartedly RECOMMEND that you utilise this fantastic company if you are selling your home. I wish them nothing but success and growth for their future!... Read more
Seller
22nd Apr 2021 (3 years ago)

A Menzies

5/5 Stars
We use White & Jones for letting and selling our properties and find them to be very professional and good value. They keep us up to date on a weekly basis which we find to be very helpful. The personal service we receive is far better than any we have received by any other estate agents we have used in the past.... Read more
19th Apr 2021 (3 years ago)

A Shelar

5/5 Stars
I have been with White and Jones for the past 2 years and they have been fab. Laura has been very helpful in letting our properties out in Swansea. She kept me updated with everything and was always there to answer any questions we had. They also charge quite reasonably. I can definitely recommend them to anyone looking for an estate agent in the Swansea area.... Read more
Landlord
16th Apr 2021 (3 years ago)

A Davies

5/5 Stars
I would like to thank all at White & Jones Property for an amazing service. The service provided has been outstanding during the sale of our property, our buyers even commented what a great estate agent we have. We had regular updates on the progress along the chain. And all at a huge cost saving over the big name agents. Keep up the good work.... Read more
Seller
16th Apr 2021 (3 years ago)

S Williams

5/5 Stars
Great Service and attention to detail ????... Read more
12th Apr 2021 (3 years ago)

K Venables

5/5 Stars
Completed today on a property that threw up several problems but Laura and Laura went well over and above what was expected of them. I cannot recommend White and Jones enough and wish them every success in the future. I would certainly use them again.... Read more
13th Nov 2020 (4 years ago)

E Lowe

5/5 Stars
Had a very good experience with White and Jones, I rented a property through them and the whole process was easy and smooth. My contact, Laura, was very professional and always quick to respond to answering any questions I had. Really recommend them!... Read more
Tenant
25th Oct 2020 (4 years ago)

K jenkins

5/5 Stars
I'm a professional landlord with multiple properties throughout the UK, and been in the business since 1997. The reason I use them for my Swansea portfolio... easy... in my opinion they are the best! (and I've used a LOT of agents) yes I have used other agents in the past in Swansea, but only when they were working there.... when they moved, so did I. I believe people make the service, and so when the good people move I follow them. I really don't recognise some of the negative comments here, and would not hesitate to recommend them to anyone.... Read more
Landlord
8th Jun 2020 (4 years ago)

K Finney

1/5 Stars
Terrible experience with this company. After a year and a half of time wasted we are finally in our new home bought through john francis instead. White and Jones failed to even check if a property was vendors to sell in first place!!! AVOID UNLESS YOU WANT TO WASTE YOUR TIME - AND MONEY.... Read more
Buyer
12th May 2020 (4 years ago)

A Volety

1/5 Stars
Had a worest experience....very unprofessional...... Read more
30th Jan 2020 (5 years ago)

H dawes

5/5 Stars
Very pleased with the service provided!! Both girls Have worked tirelessly on sales nd renting for our family!! We can’t thank them enough, would highly recommend this company. Good luck with the future John Dawes... Read more
26th Jan 2020 (5 years ago)

A Phillips

5/5 Stars
Friendly, efficient staff, answered all queries quickly and professionally, very happy with the service I have received. I would definitely recommend White and Jones Property.... Read more
26th Jan 2020 (5 years ago)

M Hallett

1/5 Stars
Had an awful experience renting a property that White & Jones managed. They claimed to be available 24/7 but that’s not the case and they were very slow dealing with issues. Would not recommend.... Read more
Tenant
28th Dec 2019 (5 years ago)
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